Other Software Problems - Dell Inspiron PP22L Owner's Manual

Dell laptop owner's manual
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Other software problems

H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
C
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
Ensure that the program is compatible with the operating system installed
on your computer.
Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
A C K U P Y O U R F I L E S I M M E D I A T E L Y
B
S E A V I R U S
S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
U
-
S
C D
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R
S
C O M P U T E R T H R O U G H T H E
C A N T H E C O M P U T E R F O R S P Y W A R E
S
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.
U N T H E
E L L
R
D
is related to a software problem (see "Dell Diagnostics" on page 101).
122
Troubleshooting
T A R T M E N U
S
I A G N O S T I C S
D
If you are experiencing slow computer
If all tests run successfully, the error condition
F L O P P Y D I S K S
,
O R
,

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