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Multitech MultiConnect microCell MTCM2-L4G1D-B03 User Manual

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MTCM2-L4G1D-B03 User Guide

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Summary of Contents for Multitech MultiConnect microCell MTCM2-L4G1D-B03

  • Page 1 ® MultiConnect microCell MTCM2-L4G1D-B03 User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................5 About the MultiConnect microCell Modem ......................... 5 Documentation Overview ............................. 5 Dimensions..................................6 MTCM2-L4G1D-B03 Specifications ..........................7 Side Panels and Connectors............................8 Side Panels ................................. 8 Connectors .................................. 8 LED Descriptions ................................9 MTCM2-L4G1D Power Draw ............................
  • Page 4 CONTENTS Deleting Messages ..............................21 Chapter 6 – Antenna Information .......................... 22 Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure......22 Antenna System Cellular Devices..........................22 Antenna..................................22 Antenna Specifications ............................. 23 LTE Antenna MISO ..............................23 Selecting Antennas ..............................
  • Page 5: Chapter 1 - Product Overview

    It is intended for use in settings such as vending, smart parking, medical, smart inventory tracking equipment and commercial applications. Documentation Overview The following documents are available at https://www.multitech.com/brands/multiconnect-microcell. Select your model to find the documents specific for that device. Document...
  • Page 6: Dimensions

    PRODUCT OVERVIEW Dimensions ® MultiConnect microCell MTCM2-L4G1D-B03 User Guide...
  • Page 7: Mtcm2-L4G1D-B03 Specifications

    PRODUCT OVERVIEW MTCM2-L4G1D-B03 Specifications Category Description General Standards 3GPP Rel. 11 LTE UMTS/HSPA+ GSM/GPRS/EDGE USB Interface is CDC-ACM compliant TCP/IP Functions FTP, SMTP, SSL, TCP, UDP Frequency Bands LTE FDD: B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/ B19/B20/B25/B26/B28 LTE TDD: B38/B39/B40/B41 WCDMA: B1/B2/B4/B5/B6/B8/B19 GSM: B2/B3/B5/B8 Speed Data Speed LTE FDD: Max 150Mbps (DL)/Max 50Mbps (UL) LTE TDD: Max 130Mbps (DL)/Max 35Mbps (UL)
  • Page 8: Side Panels And Connectors

    PRODUCT OVERVIEW Category Description Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC and Radio CE Mark, RED (EU), FCC, RCM, IC Compliance Safety Compliance IEC 60950-1 2nd ED, IEC 62368-1 Carrier PTCRB, AT&T, T-Mobile, Verizon *UL tested to ambient temperature of +60C. Side Panels and Connectors Side Panels Connectors...
  • Page 9: Led Descriptions

    PRODUCT OVERVIEW LED Descriptions The MTCM2 has the following LEDs: Note: Slow is 1 second on 1 second off Fast is 200 milliseconds on 200 milliseconds off Status Description Power Device has power Device does not have power Link Status (LS) Radio is not registered Flash Slow Registered...
  • Page 10: Mtcm2-L4G1D Power Draw

    PRODUCT OVERVIEW MTCM2-L4G1D Power Draw Note: MultiTech recommends that you incorporate a 10% buffer into your power source when determining product load. Radio 3G On/Off Live Cellular Measured TX Pulse Total Inrush Total Protocol Mode Connection, Connection Current at Amplitude...
  • Page 11: Chapter 2 - Safety Warnings

    SAFETY WARNINGS Chapter 2 – Safety Warnings Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected.
  • Page 12: Interference With Pacemakers And Other Medical Devices

    SAFETY WARNINGS Interference with Pacemakers and Other Medical Devices Potential interference Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices.
  • Page 13: Chapter 3 - Installing Drivers

    Windows 8 Windows 7 Before connecting your device. Click on your model's page at https://www.multitech.com/brands/multiconnect-microcell Under the Downloads menu, select the Windows USB Driver .zip file. Follow the instructions listed in the pop up window. Click Download, and extract .zip file.
  • Page 14: Chapter 4 - Installing The Device

    INSTALLING THE DEVICE Chapter 4 – Installing the Device Installing a SIM Card This model requires a SIM card, which is supplied by your service provider. To install the SIM card: Locate the SIM card slot on the side of the modem. The slot is labeled SIM. Slide the SIM card into the SIM card slot with the contact side facing up as shown.
  • Page 15: Mounting Device To Flat Surface

    INSTALLING THE DEVICE Mounting Device to Flat Surface Locate the groove on the bottom of the device. Slide the mounting bracket through the groove. To secure the bracket to the desired surface, place and tighten two screws in the holes on either end of the mounting bracket.
  • Page 16: Next Steps

    Before using the device: Install drivers. Download drivers for your device at https://www.multitech.com/brands/multiconnect- microcell. Select your model to find the drivers specific to your device. Driver documentation for both Linux and Windows is included in the related documentation zip file.
  • Page 17: Chapter 5 - Configuring And Communicating With Your Device

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Chapter 5 – Configuring and Communicating with Your Device Before Using the Device Before using the device: Install any drivers. Refer to the separate driver installation guide for your device. Power up your device and ensure it is connected to your computer that issues AT commands. Note: Wait 10 seconds after power-up before issuing any AT commands.
  • Page 18: Dual Carrier Firmware For Cellular Radio

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Dual Carrier Firmware for Cellular Radio This device uses a cellular radio with dual carrier firmware meaning that it can be used on different carrier networks (not simultaneously). The device can be used on either the Verizon or AT&T/other networks. The device is configured for AT&T/others by default.
  • Page 19: Verizon Fota (Firmware Over The Air)

    Verizon’s LTE requirements, you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. MultiTech has developed a script for customers to use in order to initiate a FOTA update from the (the customer’s) local host processor (pull FOTA). The script is available at: https://www.multitech.com/vzw-catm1...
  • Page 20: Example

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Example A example response to AT+CSQ: +CSQ: 15,1 Checking Network Registration Before establishing a packet data connection, verify the is device registered on the network. To do this enter the network registration report read command: AT+CEREG? If the device returns: +CEREG: 0,1...
  • Page 21: Deleting Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT+CMGR=1 Example response: +CMGR: "REC UNREAD","0001112222","","20161006135126" How are you? Where 0001112222 is the recipient phone number and 20161006135126 is received data in the format YYYYMMDDHHMMSS. Deleting Messages To delete one text message, enter: AT+CMGD=1,# where 1 is the index in the select storage and # is the delflag option.
  • Page 22: Chapter 6 - Antenna Information

    The antenna system is defined as the UFL connection point from the device to the specified cable specifications and specified antenna specifications. Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA ® MultiConnect microCell MTCM2-L4G1D-B03 User Guide...
  • Page 23: Antenna Specifications

    All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Unless otherwise noted, antennas certified by MultiTech are not approved for outdoor use. Do not extend these antennas outside of any building. Power Draw There are no significant power draw differences.
  • Page 24: Chapter 7 - Regulatory Information

    REGULATORY INFORMATION Chapter 7 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 25: Waste Electrical And Electronic Equipment Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 26: Restriction Of The Use Of Hazardous Substances (Rohs)

    2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...
  • Page 27: Information On Hs/Ts Substances According To Chinese Standards

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 28: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...
  • Page 29: Chapter 8 - Using Connection Manager

    Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows.
  • Page 30: Setting Up A Serial Device In Windows Device Manager

    USING CONNECTION MANAGER Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type. When the drivers are installed, click Finish.
  • Page 31 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
  • Page 32: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.
  • Page 33: Uninstalling Connection Manager

    The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.
  • Page 34: Main Tab

    USING CONNECTION MANAGER Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...
  • Page 35: Settings Tab

    USING CONNECTION MANAGER Settings tab Use the Settings tab to specify the type of device: USB Modem or Serial Modem. If USB Modem is selected, the tab displays USB settings. These settings cannot be edited. If Serial Modem is selected, the tab displays the serial settings that match the serial-port settings for the device.
  • Page 36: Multiconnect Cell Usb Modem Is Not Detected

    USING CONNECTION MANAGER Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial. If you are connecting a serial device, make sure that all serial modem settings correspond to the serial modem and serial port configuration.