Acer X32 Manual

PACKAGE CONTENTS

Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future.

Attaching the monitor to the base

1. Unpack the box. Take out the Styrofoam side by side and set flat on the desktop.
   
2. Take the Styrofoam with display out of the box.
   
3. Remove the top styrofoam.
   
4. Install the stand onto the base and fasten it with the thumb screw from the bottom of the base.
   
5. Attach the base of step 4 to the quick release notch of the OLED monitor securely.
   
6. Flip the OLED monitor over to make it stand upright on the desk where it will be used. (Note: Do NOT press the screen to avoid damage any time.)
   

Attaching the monitor on the wall

1. Connect the VESA Adapter Mounting Kit with screws(M4x16mm 4pcs).
   
2. Connect the monitor onto the wall.
   

Remark:

• Please check monitor weight in advance to choose suitable load capacity of VESA arm stand.
• Do not discard the original screws as these may be needed for future use.
• The wall height should be within 2 meters.

SCREEN POSITION ADJUSTMENT

To optimize the viewing position, you can adjust the monitor tilt by using both of your hands to hold the edges of the monitor. The monitor can be adjusted to 20 degrees up or 5 degrees down.

Tilt

Note: Do NOT press the screen with fingers.
Do NOT grasp the corners or the left and right sides of the monitor to adjust tilt.

CONNECTING THE POWER CORD

• This monitor has a universal power supply that allows operation in either 100/120V AC or 220/240 V AC voltage area. No user-adjustment is required.

Connecting the adapter and AC Power cord

• Check first to make sure that the power cord you use is the correct type required for your area.
• The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the AC power cord to the Adapter, and plug the other end into an AC outlet.
• For units using 120 V AC:
• Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
• For units using 220/240 V AC:
• Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

POWER SAVING

The power saving states will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from Active OFF state back to ON state is around 3 seconds.

Display Data Channel (DDC)

To make your installation easier, the monitor is able to Plug and Play with your system if your system also supports DDC protocol. The DDC (Display Data Channel) is a communication protocol through which the monitor automatically informs the host system about its capabilities, for example, supported resolutions and corresponding timing. The monitor supports DDC2B standard.

20-Pin Color Display Signal Cable

19-Pin Color Display Signal Cable

STANDARD TIMING TABLE

Connecting Your Monitor to a Computer

1. Make sure both the monitor and computer are powered-OFF.
2. Connect DP Cable (Only DP-input model)
   1. Make sure both the monitor and computer are powered-OFF.
   2. Connect the DP cable to the computer.
3. Connect HDMI Cable (Only HDMI-input model)
   1. Make sure both the monitor and computer are powered-OFF.
   2. Connect the HDMI cable to the computer.
4. Connect Type-C Cable (Only DP ALT-input model)
   1. Connect the Type-C Cable to the computer.
5. Plug the power cords of your computer and your monitor into a nearby electrical outlet.

Note:

1. The audio output function depends on models. Please refer to User's Guide for more information.
2. DP: Support max timing resolution 3840x2160-240Hz, also supportFreeSync Premium and HDR function.
3. DP ALT: Support max timing resolution 3840x2160-240Hz, also support FreeSync Premium.
4. HDMI: Support max timing resolution 3840x2160-240Hz, also support FreeSync Premium and HDR function.

External Controls

FreeSync Premium (HDMI/DP Only):
It can allow a FreeSync Premium supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for powerefficient, virtually stutter free and low-latency display.

Using the Shortcut Menu

The following content is for general reference only. Actual product specifications may vary. The OSD (On Screen Display) can be used to adjust the settings of your OLED monitor. Press the key to open the OSD. You can use the OSD to adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following page:

Main page

1. Hot Key1: Modes, Brightness, Volume, Gamma, Contrast, PIP/PBP, USB Port Select
2. Hot Key2: Modes, Brightness, Volume, Gamma, Contrast, PIP/PBP, USB Port Select
3. Hot Key3: Input Switch Hot Key
4. Main Menu

Input
Open the Input control and select DP or HDMI input source. When you are done, use to go back one level.

Hot key1 (default: Mode)
To choose scenario mode (G1, G2, G3) which user-defined profile to use or scenario mode (User, Standard, ECO, Graphics, HDR).

Hot key2 (default: Brightness)
Open the Brightness control and select the brightness setting. When you are done, use to go back one level.

Main Menu

The Function page

Open the Function page to select a menu function, and adjust the settings which you want using the arrows. You can also view your monitor's system information from this page. When you are done, use to go back one level.

1. Press theMain Menu key to open the OSD.
2. Use direction key to the up or down to select Picture from the OSD. Then pressEnter to go into the element you wish to adjust.
3. Use direction key to the left or right to adjust the sliding scales.

Game Assistant

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Game Assistant from the OSD. Then toggle to the right to the function you wish to adjust and press the joystick to enter it.
3. Toggle to the up or down to control functions.
4. The Game Assistant menu can be used to adjust the Timer, Aim Point.
5. Timer: OSD Shows the timer on monitor top-left side.

Note:

1. If user select 30mins, OSD will countdown the timer from 30:00 to 00:00.
2. When the Timer Set On, the Aim Point and Refresh Rate Num is gray out.

Note: If hot key menu or main menu is trigger the "Aim point" temporarily closed.

7. Sniper Mode: Accessibility for games.

• Scope Mode
  • Scope Ratio: To control the content magnification ratio.
  • Scope Size: To control the scope window size.
  • Scope with Night Vision: To control the night view effect.
• Scope Ratio: Choose scope ratio (1.5x, 2x, 4x), default is 2x.
• Scope Size: Choose scope size (Small, Middle, Large), default is Middle.
• Scope with Night Vision: To filter R&B channel.

Gaming

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Gaming from the OSD. Then toggle to the right to the function you wish to adjust and press the joystick to enter it.
3. Toggle to the up or down to control functions.
4. The Gaming menu can be used to adjust the FreeSync Premium, Refresh Rate Num, Black Boost Pro, UltraWide Game Mode, Screen Position.
5. FreeSync Premium: To control support FreeSync Premium or not, default is On.
6. Refresh Rate Num: Display the panel's current refresh rate on the screen.

Note: If FreeSync Premium set "On" you can see the V Frequency to changes in the OSD.

7. Black Boost Pro: The Black Boost Pro is on, it will compensate for the brightness of the dark level, so that the objects under the dark level can be clearly seen.

Note:

• Black Boost Pro default is "Off".
• Black Boost Pro is "On", the HDR is auto be set Off.

8. UltraWide Game Mode: Default is "Off". Can select "21:9" or "32:9".

Note:

• When User selects 21:9" or 32:9", Wide mode will be switched to 1:1 automatically and grayed out.
• When User selects "Off", UltraWide Game Mode will go back to original setting.
• Ultrawide Game mode only supports HDMI, DP and Type-C sources and would be grayed out for function of PIP/PBP and 1:1 in wide mode.

9. Screen Position: Default is "0". User can select "2", "1", "0", "-1", or "-2".
   

Note:

• This function is only enabled if UltraWide Game Mode is set to "21:9" or "32:9".
• This function is grayed out when UltraWide Game Mode is set to "Off".

Picture

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Picture from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle the joystick to the left or right to adjust the sliding scales.
4. Brightness: Adjust the brightness from 0 to 100.

Note: Adjusts the balance between light and dark shades. Default Brightness will vary depending on the sales area.

5. Contrast: Adjust the contrast from 0 to 100.

Note: Sets the degree of difference between light and dark areas.

6. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the brightness without changing lighter shades.

Note: If the image is very bright or has few shadow areas, adjusting this setting may not result in any noticeable changes to the image.

7. HDR: Can control (Off / Auto / HDR400) the default is off, set to auto will automatically detect and deal with HDR signal.

Note:

1. When HDR = Auto, HDR400 the Modes will also be automatically set to "HDR".
2. When HDR = Auto, HDR400 some parameters: (ACM, Gamma, Contrast, Black Boost...) functions is gray out and disable, and if you change other adjustable parameters, the "Modes" will not jump to "User" Mode.
3. Because Xbox currently does not support HDR at FHD resolution, HDR function cannot be enabled while connected to Xbox.

Note: Due to environmental considerations, the default brightness of the display will be low. It can be adjusted to your preferences with the following steps:
step1: Go to OSD menu > picture > Max Brightness, and turn Off to On to increase the brightness.
step2: Once Max Brightness is turned on, adjust Brightness value between 0-100 to your preference.

Color

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Color from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle the joystick to the left or right to adjust the sliding scales.
4. The Color menu can be used to adjust the Modes, Color Space, GrayScale Mode, Gamma, Color Temp, 6-axis Hue, 6-axis Saturate.
5. Modes: Select your preferred mode from Action, Racing, Sports, User, Standard, ECO, Graphics and HDR.
6. Color Space: You can choose Standard, SMPTE-C, DCI, EBU, HDR, Rec.709 or sRGB.

Note:

1. If Color Space is "HDR", then Modes is set to "HDR" automatically.
2. If Color Space not "HDR", then Modes is set to "Standard".

Audio

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Audio from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle the joystick to the left or right to adjust the sliding scales.
4. The Audio menu can be used to adjust the Volume, Mute.
5. Volume: Adjust the volume.
6. Mute: To choose mute on/off.

OSD

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select OSD from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle the joystick to the left or right to adjust the sliding scales.
4. The OSD menu can be used to adjust the Language, OSD Timeout, Transparency, OSD Lock.
5. Language: Set the OSD menu language.
6. OSD Timeout: Adjust the delay before turning the off the OSD menu.
7. Transparency: Select the transparency when using gaming mode. The transparency can be 20%, 40%, 60%, 80%, or Off.
8. OSD Lock: OSD Lock function is used to prevent OSD button from being pressed accidentally.

Note:

1. OSD Locked:
   Set the OSD Lock to "On" from the OSD and press "Enter".
   The "OSD Locked" message will appear in the middle of the screen, and LED lights will indicate as blinking blue.
   When pressing any key, "OSD Locked" message will be prompted.
2. OSD Unlocked:
   Press the second OSD key continuously for 3 seconds to unlock OSD. The "OSD Unlocked" message will appear in the middle of the screen, and LED lights will turn into blue.

System

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select System from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle the joystick to the left or right to adjust the sliding scales.
4. System menu can be used to select signal input sources and other important settings, including input types.
5. Input: Select the source from HDMI1, HDMI2, DP1, DP2, DP ALT.
6. Auto Source: Automatically searches for available input sources.
7. Wide Mode: You can select which screen aspect you are using. The options are Full, Aspect, 1:1 and 21:9.
8. PIP/PBP: The options for PIP/PBP Mode are Off, PIP Large, PIP Small, and PBP. You can also adjust the PIP Position, Sub Source, Source Swap, and Audio Source.

Note: PIP/PBP is not supported while FreeSync Premium is "On".

9. Hot Key Assignment: Select the function of Hot Key 1 or Hot Key 2.
10. DDC/CI: Allows the monitor settings to be set through the software on the PC.

Note: DDC/CI, short for Display Data Channel/Command Interface, which allows monitor controls to be sent via software.

11. HDMI Black Level: You can select the level of blackness under HDMI source.
12. Quick Start Mode: Select Off or On. The default is "Off". Turn on to speed up boot speed.
13. DSC: The default is "On", Support DP&HDMI & DP ALT has DSC Function.

Note:

1. DSC = "On" is Default
   Support DP, DP ALT & HDMI.
   All can support max resolution must refer to the "Max Refresh Rate".
2. DSC = "Off"
   For some devices such as mobile phones, DSC needs to be set to Off to display properly.
   Resolutions that can be supported will depend on the capabilities of the graphics card, and may not be able to display 3840X2160@240Hz.

Note: During Image Retention Refresh process don't turn off monitor and don't unplug the power.

15. USB Port Select: Set the USB port type to C-Type or B-Type or Auto.
16. Power-off USB Charge: Select "On" to supply power to the USB port and select "Off" to turn on DC off/Power saving mode.

Note:

1. To comply with international energy standards, this display is currently set to power saving mode, which disables certain functions when display is put to sleep (standby) and has power off (DC off) status.
2. Switching "Power-off USB Charge" to "On" enables all display functions and may consume more power.
3. The USB port must be connected according to this picture before it can be used for service. (For example, read Mac Address/SN)

Setting the KVM

1. You can follow below instruction to set up KVM for your monitor:

• Connect Type-C/USB-B to your computer
• Select Type-C/USB-B of USB Port Select in the OSD
• Suggest setup:
  

Note: When connecting two computers to the monitor, configure the USB settings from the OSD menu to share a single set of keyboard and mouse connected to the monitor between two computers.

Information

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Information Page to view the basic information for your monitor and current input.
3. Reset All Settings: Reset the custom color settings to factory defaults.

Save Setting to...(User mode only)

1. Press the MENU key to open the OSD.
2. Using the button, select "Save Setting to..." from the OSD. Then select the preferred mode.
3. Save Setting to Game mode: There are three user-defined profiles available (Action, Racing and Sports). Save your customized settings to the Game mode in order to implement those settings automatically when you select it afterwards.

TROUBLESHOOTING

Before sending your OLED monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI/DP Mode (Optional)