Page 1 User Guide GU-RN-Series www.grundig-security.com...
Page 2: Table Of Contents
Contents 1. PRODUCT OVERVIEW ..............................2 2. COMMON OPERATIONS ............................... 7 2.1. U ............................. 7 SING THE UPPLIED OUSE 2.2. U ..............................7 SING IRTUAL EYBOARD 2.3. P ..................................7 ASSWORD 2.3.1. Password Recovery Settings ..........................8 2.3.1.1. Forgot Password ................................9 2.4.
Page 3 4.1.4.2.2. Preset Points ................................. 50 4.1.4.2.3. Watch Mode ................................51 4.1.4.2.4. Line Scan ................................51 4.1.4.2.5. Tour ..................................52 4.1.4.2.6 Pattern Scan ................................53 4.1.4.3. Task Schedule ................................54 4.1.5. Privacy Zone ..............................54 4.1.6. Motion Detection ............................55 4.1.7. PIR ................................. 56 4.1.8.
Page 4 4.4.1.10. Rare Sound .................................. 91 4.4.1.11. Object Detection ................................. 92 4.4.1.12. Sound Detection ................................93 4.4.1.13. Video Tampering Detection ............................94 4.4.1.14. Intrusion Detection..............................94 4.4.1.15. Enter Region ................................95 4.4.1.16. Exit Region ................................... 97 4.4.1.17. Fire Detection ................................98 4.4.1.18.
Page 5 4.5.6.1. Onvif .................................... 158 4.5.6.2 RTMP .................................... 159 4.5.6.3. Event Push Platform ..............................160 4.6. S ..................................161 TORAGE 4.6.1. HDD ................................161 4.6.1.1. Disk Group ................................... 164 4.6.1.2. S.M.A.R.T ..................................164 4.6.1.3. RAID ..................................... 165 4.6.1.3.1. Enabling RAID ..............................165 4.6.1.3.2.
Page 6 4.7.5.1. Information ................................. 191 4.7.5.2. Channel Information ..............................191 4.7.5.3. Record Information ..............................192 4.7.5.4. Network State ................................192 5. AI SCENARIO ................................193 5.1. C ................................. 193 ROSS OUNTING 5.1.1. Introduction of Real-time Display & Controls ..................... 194 5.1.2. Settings of Individual Mode ........................196 5.1.3.
Page 7 8 BACKUP VIDEO PLAYING ............................250 9 REMOTE ACCESS THROUGH MOBILE DEVICES ......................253 10 APPENDIX ................................254 10.1 FAQ ..................................254 10.2 U ............................... 255 SE AND AINTENANCE 10.3 A ............................... 256 TTACHED CCESSORIES...
Page 8: Model Overview
- Legal Disclaimer - Safety Instructions - Installation Manual and/or Quick Guide for the respective product model Further information about the product like Data Sheets, CE Documents, etc. can also be found on the Grundig https://grundig-security.com Website This User Guide is a manual for Network Video Recorders. Please see in the list of Model Overview the applicable models.
Page 9: Product Overview
1. Product Overview Front Panel GU-RN-AT816256N Item Status Description Solid On Device is operating normally Power Status Indicator Light Device is either powered off or not powered on Solid On Network connection is normal LAN Port Status Indicator Light Network is not connected Solid On Network connection is normal WAN Port Status...
Page 10 Rear Panel GU-RN-AT816256N *All physical interfaces shown in above pictures are for illustration purpose only. The interfaces in your actual product may vary with models. Item Description Audio input/output Connected to an analog audio input/output device Connected to an external storage device. At most one hard disk is eSATA interface supported USB interface...
Page 11 *All physical interfaces shown in above pictures are for illustration purpose only. The interfaces in your actual product may vary with models. 4 English...
Page 12 Item Description Power Switch Power switch to turn on or turn off the NVR. DC Power Input Connect the included DC power adapter Audio line input port. Connect to audio input devices like a microphone or LINE IN sound pickup. AUDIO OUT Audio output port.
Page 13 Remote Controller Button Functions Numeric keys; Press number 1 to 9 to display channel 1 to 9 directly. 0 to 9 Press combination of numbers quickly to display the channel lager than 9. Press to switch the channel display layout among multiple display modes Press to display the Task Bar while in live view;...
Page 14: Common Operations
2. Common Operations 2.1. Using the Supplied Mouse A. Left Button ⚫ Click to select menu options. ⚫ During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel again to return to split-screen viewing. ⚫...
Page 15: Password Recovery Settings
Language: Choose an available OSD language. Device ID: Input the device ID in the parentheses. Default ID is 000000. If your device is not using a remote control, you can leave the default value. New Admin Password: Set the administrator password. The password length should be between 8 and 16 characters and must include at least two combinations of uppercase letters, lowercase letters, numbers, or special characters.
Page 16: Forgot Password
Security Questions: This feature enables the modification of the administrator user's password through security questions. After enabling it, you need to select three questions from a list of 15 common questions and set the answers, with a maximum length of 64 characters for each answer. Password Reset Key: This feature allows the modification of the administrator user's password using a key.
Page 17: System Login
3. If your recorder has a Reset button on the back, you can also perform a system reset by long-pressing the Reset button to set a new password. Please note that using this method to reset the password will also reset all other system settings to their factory defaults.
Page 18 Note: The system interface will be locked for 3 minutes after 5 consecutive logins with incorrect passwords. 11 English...
Page 19: Nvr Starting Up
3. NVR Starting Up For recorders that support face recognition functionality, upon initial system entry, a “Machine Vision Face Recognition Algorithm Protocol” will pop up. Select "I have read and agree to this agreement" and save it. Afterward, if the device is connected to AI cameras that support face recognition, the face recognition feature can be enabled.
Page 20: Network Configuration
3.1.2. Network Configuration Network Card Mode: Switch between Single Address Mode or Double Address Mode. After switching, the recorder will restart. (Note: Models with POE support only Double Network Card Mode). Single Address Mode: In this mode, both network ports are bound to a single IP address. Selecting this mode can increase bandwidth, form network card redundancy arrays, and share the load.
Page 21: Date/Time
Subnet Prefix Length: subnet prefix length. IPv6 Gateway: IPv6 gateway IP address of the network where the device is located. Default Route: In dual-address mode, set the LAN port connecting to the external network as the default route. http/https/rtsp: This port is used for remote login to the NVR (e.g., using a web client) or allowing the NVR to transmit real-time streaming media to other devices (e.g., using a media player).
Page 22 Date/Time Click on the calendar icon to set the current system date. Date: Click on the calendar icon to set the system date. Time: Click button to edit the system time. Date Format: Choose from the dropdown menu to set preferred date format. Time Format: Choose time format between 24Hour and 12Hour.
Page 23: Ip Camera
Enable DST: Tick to enable if Daylight Saving Time (DST) is observed in your region. Time Offset: Select the amount of time to offset for DST. DST Mode: Choose to set the daylight-saving time in weeks or in days. Start Time/End Time: Set the start time and end time for daylight saving.
Page 24: Disk
IP Address/Domain: IP address or domain name of the IP camera. Alias: Name of the IP camera. Port: The port of the IP camera. Protocol: Select the protocol to be used for the add-in. User Name: User name of the IP camera. Password: Password of the IP camera.
Page 25: Resolution
Overwrite: When the hard drive is full, use this option to overwrite old records on the hard drive. For example, if you select the 7-day option, only recordings from the past 7 days will be retained on the hard drive. To avoid overwriting old recordings, choose "Disable." If this feature is disabled, regularly check the hard drive status to ensure it is not full.
Page 26: Live View Screen Overview
3.2. Live View Screen Overview Status Icons Icon Description The camera is being recorded currently A motion alarm is happening 19 English...
Page 27: Camera Quick Toolbar
An intelligent or AI alarm is happening The external I/O alarm device is being triggered The PIR alarm is being triggered HDD Error Icons Icon Description HDD is uninstalled or in error HDD is unformatted HDD is full HDD is read-only The other prompt messages that may appear in the screen: Off-line: The analog camera is disconnected.
Page 28: Fisheye Mode
Click to save a snapshot of the current camera image. Manual Image Capture Capture must be enabled to use this feature. Instant Playback Click to play the latest 5 minutes recording of this channel Click to enter PTZ control panel; Click to control zoom and focus of PTZ Control motorized varifocal lens Click to zoom-in the channel.
Page 29 On the fisheye-mode operation page, click the setting button on the toolbar at the bottom to open the menu for setting the fisheye camera installation mode. Then, select the mode in accordance with the actual installation mode, and save the setting to make it take effect. Icon Description After the corresponding fisheye installation mode is set, the...
Page 30 VR Mode: In VR mode, the picture will be displayed in fisheye format. You can click and hold the left mouse button in the picture, then drag the mouse to rotate the picture. You can also use the mouse wheel to zoom in and out of the picture.
Page 31 360° Panorama Mode: In this mode, the picture will be displayed as a 360° flat panoramic view. You can click and hold the left mouse button in the picture, then drag the mouse to scroll the picture. 4-Split Mode: The image will be divided into four panels. You can click and hold the left mouse button in any panel, then drag the mouse to rotate the image.
Page 32 Fisheye + 3-Split Mode: The screen will be divided into four sections, with the fisheye view displayed in the top right corner and the remaining three sections displaying split views. You can click and hold the left mouse button in any split view, then drag the mouse to rotate the image. You can also use the mouse scroll wheel to zoom in and out of the image.
Page 33 Panorama + 3-Split Mode: The screen will be divided into four sections, with a 360° panoramic view displayed in the top right corner and the remaining three sections displaying split views. You can click and hold the left mouse button in any split view, then drag the mouse to rotate the image. You can also use the mouse scroll wheel to zoom in and out of the image.
Page 34: Taskbar
3.2.2. Taskbar On the preview page, right-click the mouse, or move the mouse to the bottom of the screen to display the Task Bar. In the Task Bar, you can adjust the preview display of the device or access the system menu. Icon Function Description...
Page 35 Click to switch the image scale for all channels between Scale Switch original and stretch. Click to switch among real-time, balanced, or smooth view. It View Quality affects the live view video quality by changing the bitrate and frame rate. Restore Channel Click this button to restore the scrambled channel positions.
Page 36: Alarm Popup
For USB external Wi-Fi devices, click to remove before safely USB Wi-Fi unplugging the device to avoid potential system abnormalities Click the button to switch the mouse between the main screen and the auxiliary screen. If you accidentally click this Dual Screen Switching button and only have one monitor connected, mouse control will return after a few seconds.
Page 37: Start Menu
3.2.4. Start Menu With the Start menu, you can switch user, search & playback, enter system setup menu, lock & unlock the screen, shut down, reboot & logout the system. 3.2.4.1. Lock and Unlock Screen When the NVR is left idle for an extended period without menu operations, the screen will be locked to protect system security.
Page 38: Shutdown
3.2.4.2 Shutdown Click the Shutdown button from Star Menu, you're able to shut down, reboot or logout the NVR. Click button, system will require to input the user password to authenticate. By selecting Logout, you will no longer be able to view the screen in real time and will need to log in to the system before you can proceed further.
Page 39: System Setup
4. System Setup You are able to configure the NVR for Channel, Record, Alarm, Network, Device, System, AI, AI Scenario from Start Menu. 4.1. Channel In this section, you are able to manage the camera connection, live view display, camera's image, PTZ setup, video cover, motion setup, and more.
Page 40 If your connected IP camera doesn't support plug-and-play or requires manual addition, you can follow these steps: Clicking the icon next to "Add Device" expands the device IP camera search window, while clicking the icon collapses the search window. Click the "Search" button to search and display devices on the same LAN. Based on the search results, if multiple devices are selected and the IP addresses of the cameras are not in the same subnet as the NVR, you can click on "Batch IP Modification"...
Page 41: Camera Protocol
◼ If you're adding an IP camera using a private protocol connection, you can use the default parameters, including port, protocol, username, and password. ◼ If you're adding a third-party IP camera connected via ONVIF, please select the ONVIF protocol and enter the correct username and password for the IP camera to proceed with the addition.
Page 42: Editing And Deleting Ip Camera
connecting to a third-party IP camera that supports ONVIF, please select this protocol for connection. It supports basic settings for IP cameras through the ONVIF protocol, such as bitrate, frame rate, color, etc. ⚫ RTSP: The RTSP (Real-Time Streaming Protocol) allows the NVR to access the audio and video streams from the IP camera for real-time preview and recording purposes.
Page 43 You can choose either DHCP or Static mode for the IP address assignment. ⚫ Selecting DHCP mode means that if the IP camera is directly connected to the PoE port of the NVR, its IP address will be automatically assigned by the NVR. If the IP Camera is connected to an external router, its IP address will be assigned by the router.
Page 44: Poe Mode
4.1.1.4. PoE Mode NVR provides two PoE modes to accommodate IP Camera connections at different distances. When your IP Camera is directly connected via PoE using a cable shorter than 120 meters, you can use the Auto mode for up to 100Mbps data transmission.
Page 45 ⚫ Default Password Set the default password for connecting cameras to NVR via the Private/Onvif/RTSP protocols. The default password for the Private protocol can be used to activate inactive cameras that are connected. When "Use the Admin password as camera activation/connection password" is checked, the Private protocol will use the device administrator password to activate/connect to the connected cameras.
Page 46 ◼ Prioritize PoE Cameras: If a channel already has manually added cameras and you connect a camera to the corresponding PoE port, the previously manually added cameras will be replaced by the PoE- connected camera. (Unchecked "Remember my option" effective for one time only). ◼...
Page 47: Poe Power
4.1.1.6. PoE Power In this page, you will find the real-time power consumption of each PoE port, total actual power & rated power. Actual power: Real-time power consumption in use Surplus power: Remaining total power consumption Notes: 1. The total rated power of the PoE interface varies for different models of NVR. 2.
Page 48: Image Control
Clicking on the settings button of an individual channel allows you to make the following configurations. Channel Name: Set the channel name. Date Format: Choose the format in which the date is displayed on the on-screen display (OSD) of the IP camera. Time Format: Select the format in which the time is displayed on the OSD of the IP camera.
Page 49 IR-CUT Mode: Lets you choose how the camera handles image color and manages the transition between daytime and nighttime: ⚫ GPIO Auto: Used to automatically control the switching mode. The transition from color to black and white is determined by image analysis, and from black and white to color by light sensitivity to ambient light.
Page 50: Image Control For Full Color Cameras
⚫ Manual: Allows manually setting levels of red, green, and blue color channels. ⚫ Indoor: Sets white balance for typical indoor lighting conditions. (Only applicable for certain supported models) Shutter: Sets the shutter speed exposure time. Two modes: ⚫ Auto: Camera automatically selects exposure time based on the Time Exposure value. ⚫...
Page 51: Image Control For Thermal Cameras
Corridor Mode: Optimizes the camera's vertical viewing angle for monitoring long, narrow scenes like hallways or corridors. Enable this mode if your camera is aimed along a corridor. Angle Trad: Allows setting the flip angle. Exposure Compensation: Provides 4 modes for adjusting exposure levels: ⚫...
Page 52: Ptz
Vertical Flip: Flips the image upside down. Horizontal Flip: Mirrors the image horizontally. Angle Trad: Allows setting the flip angle. 2D Noise Reduction: Reduce the noise in the thermal channel screen according to the manually set noise reduction parameters, the larger the parameter value, the more obvious the noise reduction effect and the clearer the image screen.
Page 53 The following items are available only for Analog PTZ cameras: Protocol: Choose the communication protocol between the PTZ-enabled camera and the NVR. Baudrate: The speed at which data is transmitted from the NVR to the PTZ camera. Ensure it matches the supported baud rate of your PTZ camera.
Page 54: Controlling Your Mfz Camera
4.1.4.1. Controlling Your MFZ Camera You're able to adjust the optical lens to zoom in or zoom out if a MFZ (Motorized Focus & Zoom) camera is connected. In live viewing, click the left button of your mouse on a connected camera to pop up the Camera Quick Toolbar.
Page 55 Clicking any of the 8 directional arrows will cause the camera's pan/tilt to make a slight movement in the corresponding direction. Holding down one of the arrows will result in continuous rotation in that direction for the camera's pan/tilt. Clicking the center button initiates continuous horizontal rotation, and the button will change to during this action.
Page 56: Controlling Ptz
When the monitoring image appears relatively dark, you can hold down the Iris + button to increase the iris opening and let in more light. (Supported on select models only) When the monitoring image appears relatively bright, you can hold down the Iris - button to decrease the iris opening and reduce the amount of light entering.
Page 57: Preset Points
One-click Reset Clicking this button, the camera will clear all preset points and cruise paths Watch Mode Activate and Deactivate Watch Mode. 4.1.4.2.2. Preset Points In this section, you're able to configure the preset points. A preset point is a particular position within the image that you would like the camera to focus on.
Page 58: Watch Mode
4.1.4.2.3. Watch Mode The Watch Mode allows the camera to perform a preset action when there is no user operation for a period of time, such as moving to a preset position, starting the cruise sequence, etc. ① ② ③ ⑤...
Page 59: Tour
① ③ ② ④ ⑤ ⑥ ⑦ Select Line Scan mode. Adjust the speed control to alter how fast or slow the camera will pan or tilt. Click and hold the directional buttons to move the camera in the selected direction. Change the optical zoom, focus and iris of the lens if needed.
Page 60: Pattern Scan
Select Tour mode. ① Select a track. Click the add button , a position box will be added and displayed in the position list. Click the box to choose a preset position. Set the dwell time in seconds for how long to remain at that preset point. Set the speed value for the transition to the next preset point (higher number = faster movement).
Page 61: Task Schedule
4.1.4.3. Task Schedule Click on the "Task Schedule" tab to set up a schedule for the PTZ camera tasks. The setup interface is shown in the following image. Users can configure the camera to automatically execute different tour tasks during different time periods.
Page 62: Motion Detection
Area: You can set up to four private areas in the screen, all 4 areas can be moved and stretched, click Apply to save and take effect. Note: After setting the privacy area, the screen covered by the privacy area will not be visible in preview and playback.
Page 63: Pir
To set the desired area, use the left mouse button to single-click or drag-select the region on the screen. Once you've finished setting the area, right-click to return to the previous page. Then, click Apply in the bottom right corner to save your changes. If you need to configure motion detection-related alarms, please refer to section 5.3.1.
Page 64: Record
is to maintain sharpness in the important areas while keeping a constant overall bitrate. Please note that this function requires camera support and cannot be used with H.264+ or H.265+ encoding types simultaneously. Stream Type: Select the type of stream you wish to set. Region ID: Choose the region ID to configure.
Page 65: Video Encoding
4.2.1.1. Video Encoding You can configure the encoding parameters of the mainstream, substream, and mobile stream accordingly. Resolution: Determines the size of recorded images. Higher values offer greater detail. The default resolution is auto-selected by your NVR. Frame Rate: Specifies the number of frames recorded per second. The default frame rate is auto-selected by your NVR.
Page 66: Audio Encoding
4.2.1.2. Audio Encoding If your camera includes a built-in microphone or an external audio input device, you can activate the audio stream. You can then adjust the input/output volume and select the audio encode type. Enable: Toggle to turn on or off the audio streaming. Local Audio Volume: This is to define the volume level of the audio output on the NVR locally.
Page 67: Recording Schedule
4.2.2.2. Recording Schedule This menu allows you to specify when the NVR records video and define the recording mode for each channel. The recording schedule enables you to set up a schedule on a daily and hourly basis for normal (continuous) recording, motion detection recording, I/O alarm recording, and PIR (passive infrared) recording (if supported by your camera).
Page 68: Capture Schedule
Auto Capture: Enable or disable snapshot capturing for this channel. Normal Interval: The time interval between taking snapshots during regular recording periods. Alarm Interval: The interval for capturing snapshots when events like motion detection, I/O alarm or PIR are triggered. 4.2.3.2.
Page 69: Alarm Settings
4.3. Alarm Settings In this section, you can configure the alarm actions when event occurs. 4.3.1. Motion Alarm This menu allows you to configure the parameters related to motion alarms. Buzzer: When a detection event is triggered, you can enable the NVR's buzzer to provide an audible alert for a preset duration.
Page 70: Pir Alarm
Post Recording: This option sets your NVR to continue recording for a specified time after an event has occurred. The default selection is suitable for most cases, but you can modify it if needed. Show Message: When a detection event triggers, the alarm icon will appear on the screen.
Page 71 ⚫ Local->x: External alarm devices connected directly to the NVR. ⚫ CHx->1: External alarm devices connected to the IP cameras. Latch Time: Configure the duration for which external alarms will be activated when a detection event triggers. Record: This option instructs your NVR to trigger recording on additional cameras when a detection event triggers.
Page 72: I/O Alarm
4.3.3. I/O Alarm If your NVR or the connected cameras have alarm input functionality, you will need to configure the settings appropriately to ensure the connected sensors operate properly. Alarm In: Alarm input channel ⚫ Local<-x: Alarm input devices connected directly to the NVR. ⚫...
Page 73: Combined Alarm
Email Alert: An email alert will be sent when a detection event triggers. Tick the checkbox if you want to disable this. (Slide to the right to view more options) FTP Picture Upload: Check this box to upload snapshots to your FTP server when a detection event triggers. FTP Video Upload: Check this box to upload video clips to your FTP server when a detection event triggers.
Page 74 Buzzer: When a detection event is triggered, you can enable the NVR's buzzer to provide an audible alert for a preset duration. Click the drop-down menu to select the desired time. Alarm Out: If your NVR or IP camera supports connecting external alarm output devices, the system can send an alert notification to these devices.
Page 75: Ptz Linkage
(Slide to the right to view more options) FTP Picture Upload: Check this box to upload snapshots to your FTP server when a detection event triggers. FTP Video Upload: Check this box to upload video clips to your FTP server when a detection event triggers. Picture to Cloud: Check this box to upload snapshots to your cloud storage (Dropbox or Google Drive) when a detection event triggers.
Page 76: Exception Alarm
Copy: Use the "Copy" function to apply the current settings to other connected cameras. Apply: Click "Apply" to save settings. 4.3.6. Exception Alarm The system allows you to set the abnormal events that you want the NVR to notify you about. Event Type: There are 4 event types that your NVR will detect as exceptions: ⚫...
Page 77: Voice Prompts
Select the channel you want to set the schedule for. Click on the radio button of the event you want to set. Drag the cursor to mark the slots. The green blocks in the time slots will indicate active alarm periods. The schedule is valid only for the selected channel each time when you set.
Page 78: Creating & Deleting Voice File
4.3.8.1.1. Creating & Deleting Voice File The system provides 2 different methods to create customized voices: Import External Files Text-to- Speech: ⚫ Import External Files: Supports importing MP3, WMA, and WAV files from a USB flash drive and/or web page. The allowed file size is less than 5MB. Copy the pre-prepared audio files to a USB flash drive, then insert the USB drive into the NVR.
Page 79: Auditioning Voice
To delete voice file(s), please follow these steps: ② ① Select a voice file first. Click the delete button to delete the file. Repeat steps 1 and 2 to delete another file. 4.3.8.1.2. Auditioning Voice After creating your voice files, you can audition them using your NVR and/or IP camera's speaker. ②...
Page 80: Voice Prompt For Alarm Events
① ③ ② ④ ⑤ Select the play device(s). Choose a voice file. Set the time period. Click the play button to start audition. Click the add button to add another loop playlist. A maximum of 12 playlists can be set. The time periods for different playlists cannot overlap To delete a loop playlist, click the delete button Click...
Page 81 Please note：if your camera is a full color camera with white lights, you can only configure the Deterrence settings when the Image Mode is set to Normal Day/Night mode. Please refer to section 4.1.3 Image Control more details on the color mode setting. Sensitivity: It has no effect here.
Page 82 ⚫ For Full Color Camera: Light: Turn the white light warning on or off. Duration: This lets you change the length of time (in seconds) the white light will remain lit when an alarm is detected. Adjust accordingly. Color Image: If enabled, the night vision images will be colored.
Page 83: Siren
Click on the radio button of the event you want to set. Click or drag the mouse on the schedule to select the time slots. The blue sections indicate the periods during which the warning lights will be activated if the selected alarm occurs. Click the Switch to activate the schedule.
Page 84 Enable: Toggle to enable or disable the siren function. Siren Volume: Set the siren volume level, ranging from 1 to 5. The higher the level, the louder the volume. Siren Duration(s): Set the siren duration, adjustable between 5 to 180 seconds. ⚫...
Page 85: Alarm Disarm
Schedule: If the IP camera is connected to the NVR via the HTTP port, you can click the Schedule button to open the setting page. Click on the radio button of the event you want to set. Click or drag the mouse on the schedule to select the time slots. The blue sections indicate the periods during which the warning lights will be activated if the selected alarm occurs.
Page 86 Alarm Out: Enable to disable external alarm output when an alarm is triggered while one-click disarming is enabled. Show Message: Enable to prevent alarm messages from displaying on the preview page when a detection event triggers while one-click disarming is enabled. Email Alert: Enable to prevent the NVR from automatically sending emails when an alarm is triggered while one-click disarming is enabled.
Page 87: Detection Setup
4.4.1. Detection Setup Leveraging advanced AI algorithms, NVR and its accompanying cameras provide powerful intelligent detection capabilities suitable for various installation environments. You can flexibly configure the AI detection functions supported by the system, such as face recognition, license plate recognition, and behavior analysis, to optimize the sensitivity and accuracy of the detection algorithms based on your actual needs.
Page 88: Pedestrian & Vehicle Detection
features to filter. This feature is only supported by some models, and due to product performance limitations, the recognized facial features may not be completely accurate. Detection Mode: This setting determines the method used to detect targets within the camera's field of view. There are two modes available, please choose according to your specific needs: ⚫...
Page 89: Perimeter Intrusion Detection
Channel: Select the channel you want to configure the detection for. Capture Mode: Used to set the method for capturing snapshots when a detection target is identified. ⚫ Default Mode: Selects the best quality picture to push during the time from when the detection target appears to when it disappears ⚫...
Page 90: Line Crossing Detection
Setup: Click the configuration button to set detection conditions. Channel: Select the channel you want to configure. Detection Target: Choose the type of detection from Pedestrian and/or Vehicle. For certain models, you can further distinguish between Motor Vehicle and Non-motorized Vehicle in the detection target. Rule Number: You can set up to 4 areas for perimeter intrusion detection.
Page 91 Switch: To Enable or disable the Line Crossing Detection function. Sensitivity: Set sensitivity levels from 1 to 4. Higher sensitivity will trigger detection more easily, but it may correspondingly increase false detection. Setup: Click the configuration button to set detection conditions. Channel: Select the channel you want to configure.
Page 92: Cross Counting
4.4.1.5. Cross Counting Crossing count function counts people, vehicles, vehicles, or any moving objects that cross the virtual line. Switch: To Enable or disable the Line Crossing Detection function. Sensitivity: Set sensitivity levels from 1 to 4. Higher sensitivity will trigger detection more easily, but it may correspondingly increase false detection.
Page 93: Heat Map
After making adjustments, click the Save button to save the changes. If you need to delete the line, click the box next to the line number you want to delete in the preview screen, then click Remove to delete it. You can also click Remove All to delete the line.
Page 94: Crowd Density Detection
The method for setting the detection area is as follows: Toggle the Rule Enable switch to turn it on. When you enable the Heat Map feature for the first time, the system will default to setting the entire screen as the detection area. If you need to adjust the detection area, click the box at the top left corner of the quadrilateral.
Page 95: Queue Length Detection
Channel: Select the channel you want to configure. Min./Max. Pixels: Set the minimum and maximum pixel sizes for detected target to be recognized. Max capacity: Used to set the maximum number of people allowed in the detection area. When the system detects that the number of people in the area exceeds this limit, it can trigger corresponding alarm actions.
Page 96: License Plate Detection
Channel: Select the channel you want to configure. Min./Max. Pixels: Set the minimum and maximum pixel sizes for detected target to be recognized. Max Capacity: The maximum allowable number of people in the queue. When the system detects that the queue length exceeds this limit, it can trigger corresponding alarm actions.
Page 97 Capture Mode: Used to set the method for capturing snapshots when a detection target is identified. ⚫ Default Mode: Selects the best quality picture to push during the time from when the detection target appears to when it disappears ⚫ Real-time Mode: Pushes once when the detection target appears and again when it disappears ⚫...
Page 98: Rare Sound
Note: Enabling the License plate Enhance will cause the camera's brightness to be adjusted according to the set brightness value. The day and night levels will automatically switch based on whether the camera's infrared mode is enabled or not, without interfering with each other. To use License Plate Enhance, you need to set Exposure Compensation to Off and Shutter to Auto mode on the Image Control page (refer to section 4.1.3.
Page 99: Object Detection
4.4.1.11. Object Detection The Object Detection function identifies objects that are left behind or lost within a predefined region. This includes items such as baggage, purses, or potentially dangerous materials. Switch: Check the box to enable the Object Detection function. Sensitivity: Set sensitivity levels from 1 to 4.
Page 100: Sound Detection
Rule Type, you can select how the system should detect objects: ⚫ Legacy: The system will detect if any items are left behind within the defined region ⚫ Loss: The system will detect if any items are missing from the defined region ⚫...
Page 101: Video Tampering Detection
Click the "Alarm" button to configure the sound alarm function. Refer to Section 4.4.3.14. Sound Detection Settings 4.4.1.13. Video Tampering Detection The Video Tampering detection can identify if a camera's image is obstructed or blocked, such as by covered lenses or physically tampering with the camera. This feature helps ensure continuous monitoring and alerts personnel if a camera's view is compromised, allowing timely response to prevent security breaches or investigate the cause of obstruction.
Page 102: Enter Region
Channel: Select an available to configure. Loitering Duration: It indicates the time duration (in seconds) an object must remain in the alert area before triggering an alarm. For example, if set to 5, the alarm will trigger immediately after the target has invaded the area for 5 seconds.
Page 103 Switch: Enable or disable the Enter Region detection function. Sensitivity: Sensitivity levels range from 1 to 100. Higher sensitivity levels make it easier to trigger an alarm. Setup: Click to configure the detection conditions. Channel: Select an available to configure. Loitering Duration: It indicates the time duration (in seconds) an object must remain in the alert area before triggering an alarm.
Page 104: Exit Region
If you need to delete a specific area, click the box next to the area number you want to delete in the preview screen, then click Remove to delete it. You can also click Remove All to delete all set areas. After deleting, click the Save button to save the changes.
Page 105: Fire Detection
→ After making adjustments, click the Save button to save the changes. If you need to delete a specific area, click the box next to the area number you want to delete in the preview screen, then click Remove to delete it. You can also click Remove All to delete all set areas.
Page 106: Temperature Measurement
4.4.1.18. Temperature Measurement If there is a thermal imaging camera connected to your NVR, the Fire Detection functionality becomes available. Used for real-time temperature monitoring of the monitoring area. When the temperature exceeds the alarm threshold, it triggers an alarm and executes the linkage action. By setting alarm rules, temperature thresholds, and other parameters, the system will automatically analyze the data collected by the thermal imaging camera and trigger alarms in a timely manner.
Page 107 helps the thermal camera accurately measure the object's surface temperature. In thermal imaging, the infrared radiation received by the camera includes emission from the object itself as well as reflected environmental radiation. By accounting for the ambient reflected temperature, the object's surface temperature can be isolated and calculated accurately.
Page 108 Click "Add" to define a new temperature measurement rule. Maximum of 20 rules allowed. Check any rule and click "Delete" to remove it. Enable: Select a rule and enable it. Name: Customize a name for the rule. Rules: Select the type of temperature rule - point, line or area: ⚫...
Page 109: Schedule
Alarm Rules: Several alarm rule conditions are available: ⚫ Above(Max.Temperature) ⚫ Below(Max.Temperature) ⚫ Above(Min.Temperature) ⚫ Below(Min.Temperature) ⚫ Above(Average.Temperature) ⚫ Below(Average.Temperature) ⚫ Above(Temperature Difference) ⚫ Below(Temperature Difference) For a Point-based temperature rule, the only applicable rules are: ⚫ Above(Average.Temperature) ⚫ Below(Average.Temperature) Alarm Temperature: Set the temperature threshold that will trigger the alarm.
Page 110 When the camera is connected to the NVR with camera's http port, the setup page is shown below: Click on the radio button of the event you want to set. Click or drag the mouse on the schedule to select the time slots. The blue sections indicate the periods during which the warning lights will be activated if the selected alarm occurs.
Page 111: Ai Recognition
Once your settings are complete, click the "Apply" button to save them. 2. AI Recognition AI Recognition primarily serves to allow users to configure and manage the artificial intelligence algorithm models used for video analytics, as well as the related face and license plate databases, so that recognized faces and license plates can be categorized and managed.
Page 112: Face Recognition Database Management
If you want to use the face recognition function in your NVR, at least one face recognition algorithm model must be enabled. The recognition algorithm model can be chosen from Local (NVR) or Channel (if the camera has recognition capability). "Auto select recognition model"...
Page 113: Create Face Profiles From Local Storage Device
Tick the "Enable" checkbox to enable the group. You will need to create face profiles (add face images) to the groups in order to fully utilize the identification capabilities. 4.4.2.2.1. Create Face Profiles from Local Storage Device This section will show how to create face profiles from face images that have been captured and stored on your NVR.
Page 114: Create Individual Face Profile From External Storage Device
Use the calendar to specify the date & time range. Choose the day duration, and then use the arrow buttons to quickly display face images from the previous or next day(s). All face images captured within the specified date range will be automatically displayed in the face list.
Page 115 Note: The supported image formats are .jpg, .jpeg, .png, and .bmp. The supported image dimensions are from 80x80 to 800x800 pixels, and the maximum file size is 500KB. Click the edit button of the group you would like to create face profiles for. From the Group window, click the "Import"...
Page 116 Edit the face profile details of the person, such as name and age. Click the setup button next to the "Name" field to configure the voice prompt for the person. See Section 5.3.8. Voice Prompts to learn how to set up this feature. Note: The voice file imported here applies only to this specific person.
Page 117: Create Bulk Face Profiles From External Storage Device
12. You will now see an add button in the Additional Face Image window. You can add additional face images at different angles for the same person to improve face recognition accuracy. 13. Click the add button to add images from local and/or external storage devices. Maximum of 10 additional images allowed.
Page 118 Insert your USB flash drive, and then click the "Download Import Template" button at the bottom of the page. A zip file named "import_template_enu.zip" will be downloaded onto your USB drive. → Unzip the file, you will get two files as shown. Create a new folder, and give it a name.
Page 119 ⚫ Column A: Name of the person ⚫ Column B: Gender of the person ⚫ Column C: Age of the person ⚫ Column D: Complete filename of the image, e.g. "David.png" ⚫ Column E: Country/region the person is from ⚫ Column F: Race of the person ⚫...
Page 120 10. Copy the whole folder, including the face images and "facetemplate.csv" file, and paste it onto your USB flash drive. 11. Insert the USB drive into the USB port of your NVR. 12. Click the edit button of the group you want to create face profiles for. 14.
Page 121: Edit Face Profiles
4.4.2.2.4. Edit Face Profiles If you want to edit or delete a face profile, please proceed as follows: Click on the edit button of the group you want to edit. In the group edit page, you're able to execute the following operations: ⚫...
Page 122: License Plate Management
With the pop-up menu, you're able to: ⚫ Edit: Click to edit the face profile. Check how to edit the profile in 4.4.2.2.2 Create Individual Face Profile from External Storage Device. ⚫ Move To: Click to move the face to another group. Choose the target group, and then click OK.
Page 123: Create License Profiles From Local Storage Device
There are 3 default groups: ⚫ Allow List: Mostly used to define a list of vehicles that are regarded as acceptable or trustworthy. ⚫ Block List: Mostly used to define a list of vehicles that are regarded as unacceptable or untrustworthy and should be excluded or avoided.
Page 124 On the pop-up page, perform the following operations in order to select the vehicle license image(s): First, select the channels you need to search on. All channels are set to search by default. You can specify the cameras you want to search on. Use the calendar to specify the date range.
Page 125: Manually Create License Profiles
Click "Import" button after finishing the information input, and the selected license plate numbers will be added. 4.4.2.3.2. Manually Create License Profiles This section will show how to create vehicle profiles manually. Click the "Edit" button of the group that you would like to create vehicle license plate profiles for. Click the "Import"...
Page 126: Create Bulk License Profiles
Click the setup button next to "Alarm Channel" to configure the Alarm Channel. The system will trigger an alert when this license plate is detected and captured by the selected cameras. Click the "Import" button to import the license profile. Click the Import button after finishing the information input, then click Exit to finish.
Page 127 Select the directory where you want to save the exported file, and then click "OK". On your computer, double-click the exported ".csv" file to open it with a spreadsheet program like Excel. The file contents will be displayed with the following column headers: ⚫...
Page 128 Edit the cells in the spreadsheet according to the actual information for the new license plates you want to add: Please Note: If you input an uninterrupted number more than 11 digits in a cell, the system will display it in scientific notation, e.g.
Page 129: Edit License Profiles
11. Click "Import from CSV", select the ".csv" file from the USB drive, and click "OK". 12. You will now see a list of license plate numbers. Click on a number to view its detailed information on the right side. Click "Import" to import all the new profiles into the NVR, then click "Exit" to finish. 4.4.2.3.4.
Page 130 Click modify Modify the information in the Edit window as needed, and then click the "Modify" button to apply the changes. 123 English...
Page 131: Ai Alarm Settings
If you want to delete, move or export license profile(s), please proceed as below: Tick the checkbox to select First, tick the checkbox next to each profile you want to take action on ⚫ If deleting, click the "Delete" button and confirm to permanently remove the selected profile(s). ⚫...
Page 132: Alarm Settings For Face Recognition
⚫ Local->x: External alarm devices connected directly to the NVR. ⚫ CHx->1: External alarm devices connected to the IP cameras. Latch Time: Configure the duration for which external alarms will be activated when a detection event triggers. Record: This option instructs your NVR to trigger recording on additional cameras when a detection event triggers.
Page 133 Alarm: Tick the checkboxes for the groups you want to enable alarm functions for. If a group is not enabled, the NVR will not trigger any alarm actions for that group. It is highly recommended to keep the "Stranger" group enabled to save images of any unrecognized faces to the database. These images can later be used to create or improve face profiles in the other groups.
Page 134: Alarm Settings For Face Attributes
⚫ Save Background: When a face is detected, the entire preview image at that moment will be saved. ⚫ Show Thumbnail: When a face is detected, a thumbnail preview will pop up in the Alarm Notification Panel. Refer to Section 4.2.3.
Page 135 Alarm Type: Select the facial attribute that you need to detect. ⚫ No Mask: When a person is detected without wearing a face mask, the NVR will take the corresponding actions based on the configured alarm behaviors. ⚫ Wear Mask: When a person is detected wearing a face mask, the NVR will take the corresponding actions based on the configured alarm behaviors.
Page 136: Alarm Settings For License Plate Recognition
Copy: Use the "Copy" function to apply the current settings to other connected cameras. Apply: Click "Apply" to save settings. 4.4.3.4. Alarm Settings for License Plate Recognition In this menu, you can configure different alarm actions when vehicle license plates belonging to different groups are captured and successfully recognized.
Page 137 Note: The system will only recognize English letters and digit numbers. Special symbols, such as underline (_), virgule (/), hyphen (-), will be excluded from recognition. Please set the Fault Tolerance accordingly if you have included special symbols in the license plate number when creating a license profile. Alarm: Click setup button to specify the actions the NVR should take when a face recognition event...
Page 138: Alarm Settings For Pedestrian& Vehicle And Other Detection Types
Click or drag the mouse over the schedule to select the time slots. The blue sections indicate the active periods when the configured alarm actions will be triggered if a qualifying event occurs. The schedule applies only to the currently selected camera channel. To apply the same schedule to other channels, use the Copy function.
Page 139: Statistics
⚫ CHx->1: External alarm devices connected to the IP cameras. Latch Time: Configure the duration for which external alarms will be activated when a detection event triggers. Record: This option instructs your NVR to trigger recording on additional cameras when a detection event triggers.
Page 140: Statistics Of Face Recognition
4.4.4.1. Statistics of Face Recognition You can retrieve and present statistical data related to face recognition when it is enabled on the cameras. It can display bar chart and pie chart for the selected channels, categorized by group, in the form of Day, Week, Month, Quarter, and Year reports ⚫...
Page 141: Statistics Of Pedestrian & Vehicle
⚫ Day/Week/Month/Quarter/Year: Click the drop-down menu to select the time period for the face recognition data. ⚫ Calendar: Change the start date of the selected time period. Click the left or right arrow buttons to move to the previous or next period. ⚫...
Page 142: Statistics Of Heat Map
1. Select Channel and Date: Choose the specific camera channel and date range for your analysis. 2. Specify Cross Type: Select either "Cross-line Enter" or "Cross-line Exit" to determine the direction of movement you wish to analyze. 3. Choose Detection Target: Pick from Motion, Pedestrian, Motor Vehicle, or Non-motorized Vehicle to focus on your desired category.
Page 143 To access and analyze Heat Map statistics: Select Channel: Choose the specific camera channel from which you want to obtain heat map data. Choose Report Type: Select for a daily, weekly, monthly, or annual report based on your analysis needs. Specify Time: Select the relevant time range for your analysis.
Page 144: Network
After switching to the bar chart view, you have the option to export the data for further analysis. Click the "Export" button will save the data as a CSV file on your connected USB flash drive. You can then open this file with spreadsheet software such as Excel for further analysis.
Page 145 If you connect to a router that supports DHCP (Dynamic Host Configuration Protocol), please tick the checkbox of DHCP. The router will automatically assign all the network parameters for your NVR. When disabling DHCP, the following options can be changed (this is for advanced users only): ⚫...
Page 146 2) For devices with two NICs, please refer to the following configuration method: Network Card Mode: Switch between Single Address Mode or Double Address Mode. This determines how the two NICs on the NVR device will operate. Choosing the appropriate mode based on your network environment and requirements can improve network performance, add redundancy backups, and enhance system reliability.
Page 147 For each NIC, you can individually configure its IPv4 and IPv6 settings such as IP address, subnet mask, default gateway, and other parameters. If you connect to a router that supports DHCP (Dynamic Host Configuration Protocol), please tick the checkbox DHCP IPv4.
Page 148: Pppoe Settings
4.5.1.2. PPPoE Settings Enable PPPoE networking, the device can connect to the network via dial-up. Enable PPPoE: Set the "Enable PPPoE" switch to the enabled state. This will allow the NVR to connect to the network via a dial-up connection using PPPoE. PPPoE Network Card Select: If your device has NICs, select the appropriate LAN port that you want to use for the PPPoE dial-up connection.
Page 149: Port Configuration
SNMP Port: Specify the port number the NVR uses for SNMP communication, typically defaults to 161. Read Community: The read community string, used to authorize SNMP management stations that can read data from the NVR. It must match the value set on the management station. Write Community: The write community string, used to authorize SNMP management stations that can write data to the NVR.
Page 150: Ddns
⚫ External Port: Mostly used to access and connect to the NVR from different networks, such as the internet. Requires port forwarding on the router to associate the external port with the NVR's internal port. Only after correctly configuring the external port and port forwarding can external users remotely access the NVR.
Page 151: Email Settings
Note: DNSEXIT has updated their integration protocols. The new protocol no longer supports username and password authentication. Instead, you need to log into your account on their official website and obtain an authentication key (e.g., yUS5qMHQuPlJr4jHtoMuXDO883BqsO). The old version authenticated by password. If a device using the old version experiences an external IP change, the DNSEXIT domain name will cease to function.
Page 152: Email Schedule
Password: Enter the password for your email account. Receiver 1~3: Input up to three email addresses to receive email alerts. Interval: Set the minimum time that must elapse between email alerts. Adjust as needed. To verify your settings, click Test Email.
Page 153: Voice Assistant
Allow List: This list defines IP addresses that are permitted to access your NVR, preventing unauthorized IP addresses from logging in. To create and edit the Allow List: ⚫ Tick the checkbox of "Enable" to activate the IP filter function. ⚫...
Page 154 Enter your Amazon account and click the "Bind" button to link your Amazon account. Then select the video stream you want to cast on your TV. Go to Channel –> Live menu, and assign easy-to-call names to the channel(s) you want to cast on your TV. Connect the Fire TV Stick to your TV and power it on.
Page 155 Search for and install the Amazon Alexa app on your mobile phone, then log in with the same Amazon account you linked to the NVR. Touch "More", and then tap "Skills & Games". Tap the search icon in the top right corner. 148 English...
Page 156 Enter the keyword "smart camera view" and search. Tap the "Smart Camera View" app in the search results. Then tap "ENABLE TO USE". 10. Link your Amazon account by signing in with the same account you linked to the NVR. Tap "Done" after successfully linking the skill.
Page 157 12. Choose a device and tap "SET UP DEVICE". You can add the camera to a group or skip this step. 13. Repeat step 12 for all cameras, then tap "Done" to finish. 14. All added cameras will be listed under Devices. Tap the "Cameras" icon to view all added cameras. 150 English...
Page 158: Google
15. Press and hold the voice button on the Fire TV Stick remote and speak your command clearly. For example, say "Show the [camera name]" or "Show [camera name]". If your camera is named "Office", you could say "Show my office camera". 16.
Page 159 Go to Channel –> Live menu, and assign easy-to-call names to the channel(s) you want to cast on your TV. Connect the Chromecast to your TV monitor and power it on. Search for and install the Google Home app on your mobile phone from the app store. Run the installed Google Home app, tap "OK"...
Page 160 Input the Home nickname and address, then tap "Next." Allow location access for the app The app will automatically try to search for devices on your local network. Choose Chromecast / Google TV. Ensure your Chromecast is turned on, then tap "Next." 153 English...
Page 161 10. Your Chromecast will be found. Tap "Next" to connect. Confirm the code by tapping "Yes." 11. Choose a location for your Chromecast, then tap "Next". 12. Choose the Wi-Fi network for your Chromecast and input the Wi-Fi password to connect. Ensure the Wi- Fi you choose is the same one your mobile phone is connected to and is on the same local network as your NVR.
Page 162 13. Tap "No Thanks" or "Sign Up" to log in to your Google account. 14. Tap "Next," "Skip Tutorial," and then "Finish Tutorial." 15. Now the Chromecast has been added to your Google Home. Tap the + icon in the top left corner, and then select "Set up device".
Page 163 16. Choose "Works with Google." Tap the search icon in the top right corner and input "Smart Camera View". 17. Tap on "Smart Camera View" in the search results. You will need to sign in to your Google account and allow Google to access your device.
Page 164 19. Now the available cameras in your NVR will be displayed. Choose one of the cameras and tap the "Next" button. Choose a home and location for the cameras step by step. Repeat this step to add all cameras. 20. Search for and install the Google Assistant app on your mobile phone from the app store. 21.
Page 165: Platform Access
22. Now, you're able to stream your camera to your TV monitor by using text or voice command, like "Show/play [camera name] Camera on [TV name] TV", if your camera is named "Office", you could say "Play office camera on Mike TV". 4.5.6.
Page 166: Rtmp
Protocol: Select from the supported connection protocols: HTTP/HTTPS, HTTPS, and HTTP. User Name: Set a username for platform connection. Password: Set a password for platform connection. Note: The image displayed when connected via the Onvif protocol is always from the first channel 4.5.6.2 RTMP Through the RTMP protocol, you can push the NVR's audio and video streams to video sharing websites for live broadcasting, such as YouTube.
Page 167: Event Push Platform
Stream Type: Select the stream type for the live broadcasting channel. Both the main stream and substreams are supported. Channel: Select the channel for live broadcasting. Only one channel can be selected. Note: ⚫ To ensure optimal live broadcasting quality, it is recommended that the resolution of the stream does not exceed 1920 ×...
Page 168: Storage
⚫ UDP Push Enable: Enable or disable the event push function. Name: Set the device name for sending alarm information to the third-party platform. Push Method: Check UDP for UDP push method. UDP Method: Supports three methods: Unicast, Multicast, and Broadcast: ⚫...
Page 169 Format HDD: Click the checkbox to select the hard drive then click this button to format. You have three options to select from: ⚫ Format the entire hard disk. All data will be erased: As stated, all data including events, log files and analytic information will be erased.
Page 170 Mounting Type: Choose the mounting type from NFS and SMB/CIFS. You would need to input the account name and password of NAS if you choose SMB/CIFS. User Name: Enter the NAS account name (In NFS mode, it is in an unselectable state) Server IP: Enter the IP address of NAS storage.
Page 171: Disk Group
4.6.1.1 Disk Disk Group: You can set the disks into different disk group for recording. See more on section Group 4.6.1.1. Disk Group If your NVR supports installing multiple hard disks, and more than one hard disk is already installed in your NVR, you will see this menu.
Page 172: Raid
⚫ Short: This test verifies major components of the hard drive such as read/ write heads, electronics and internal memory. ⚫ Long: This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas (if any) and forces bad sector relocation.
Page 173 Table of supported RAID types and required disk: RAID Type Hard Disk Quantity RAID0 ≥ 2 RAID1 RAID5 ≥ 3 RAID6 ≥ 4 RAID10 4 or 8 Important: Each hard disk used for RAID must have a minimum capacity of 4 TB. Disks below 4 TB cannot be selected for RAID creation.
Page 174: Setting Hot Spare Disks
After creating the RAID array, you must format it before it can be used. Once formatting is complete: Navigate to the disk group configuration page. Select the disk group for your new RAID array. Assign recording channels to this disk group. Verify that all cameras are recording correctly.
Page 175 The system must have pre-configured hot spare disks. The capacity of each hot spare disk should be equal to or greater than the capacity of the smallest disk in the RAID array. When these conditions are met, the automatic rebuilding process is triggered as follows: A hard disk within the RAID array fails or becomes damaged.
Page 176: Deleting Raid
4.6.1.3.5. Deleting RAID To remove an existing RAID array from your system, follow these steps: Navigate to the RAID management interface. Locate the list of configured RAID arrays. Select the specific RAID array you wish to delete. Click the "Delete RAID"...
Page 177: Cloud Storage
4.6.2. Cloud Storage Your NVR can upload snapshots and video recordings to cloud storage via Dropbox™ or Google Drive™, allowing you to store and access these files remotely whenever needed. Cloud Type: Select whether to use Dropbox or Google Drive. Cloud Status: This will indicate "Activated"...
Page 178 Open the email and click the link to go to the cloud server authorization login page. Enter your Dropbox username and password. Enter the DVR's local IP address and web port, then click Authorize. Enter the DVR's username and password, then click OK. 171 English...
Page 179: Google Drive Settings
Once authorized, the webpage will open your Dropbox. Cloud setup is complete if you find a new folder named with your NVR's device name and MAC address in Dropbox, where alarm pictures and videos will be uploaded. 4.6.2.2. Google Drive Settings Before activation, create a Google Drive account at https://www.google.com/drive/ if you don't have one.
Page 180: Ftp
Click Allow to complete setting up your Google Drive cloud storage. 4.6.3. FTP This menu allows you to configure FTP settings for uploading captured snapshots or videos to your FTP server. 173 English...
Page 181: Ftp Settings
4.6.3.1. FTP Settings FTP Enable: Check this box to enable the FTP function. Server IP: Enter the IP address or domain name of your FTP server. Port: Enter the FTP port for file transfers. User Name/ Password: Enter the username and password for the FTP server. Picture Quality: Select the desired image quality for snapshots to be uploaded to the FTP server.
Page 182: System Configuration
Click the checkbox for the alarm type to upload: ⚫ Motion: Upload for motion detection alarms ⚫ I/O: Upload for I/O triggered alarms ⚫ PIR: Upload for PIR detection alarms ⚫ AI: Upload for Intelligent/AI detection alarms Use the mouse to click/drag over time squares to set the desired schedule. Repeat steps 2-3 for other alarm types.
Page 183: Date And Time
Language: Select the language for the system menus. Video Format: Select the video standard for your region. Idle Lock Time: Set the idle timeout period for automatically exiting the main menu and locking the system when there is no operation. Choose a desired timeout duration from the dropdown menu, or select "OFF" to disable auto-exiting/locking when idle (note that this temporarily disables password protection).
Page 184: Output Configuration
Enable DST: Check this if your region observes DST. Time Offset: Select how many hours your local DST deviates from UTC. DST Mode: Choose whether DST starts/ends on a particular week/day or date: ⚫ Week: Select the month, day (e.g. First Sunday), and time for DST start/end. ⚫...
Page 185: Auxiliary Screen & Decoding
⚫ Scale: Adjust the size of the display window. ⚫ X Offset: Move the display window left or right. ⚫ Y Offset: Move the display window up or down. Click the relevant checkbox, then use the arrow buttons or mouse scroll wheel to adjust accordingly. Cursor Hidden Delay: Set the idle time before hiding the mouse cursor.
Page 186: Keyboard Settings
Auto Cycle Setting: Choose which channels will participate in the automatic cycling display on the auxiliary screen. ⚫ When disabled, the preview display on the selected auxiliary screen will show a fixed view based on the configured display parameters: View Mode: Select the number of video channels to be displayed on the auxiliary screen in fixed view mode.
Page 187: Privacy Statement
4.7.1.7. Privacy Statement Click this menu to view the Privacy Statement. 4.7.2. Multi-user This menu allows you to configure usernames, passwords, and user permissions. The system supports the following account types: ⚫ ADMIN — The system administrator has full control of the system and can change both administrator and user passwords, as well as enable/disable password protection.
Page 188 1) For the Admin account, you can: ⚫ Change password: The password must be a combination of 8 to 16 characters, including at least two types of characters from uppercase letters, lowercase letters, digits, and special symbols. Enter your new password twice to confirm, then click Save.
Page 189: Edit User Permissions
⚫ "Max. Login Number": This limits the maximum number of simultaneous remote access sessions for this user account. Remote access includes, but is not limited to, web interface, CMS/VMS, mobile apps, and 3rd party platforms. 2) For a sub user account, it’s allowed to have below settings. ⚫...
Page 190: Maintenance
⚫ Tick the checkboxes of the system menus or capabilities you want the user to access. ⚫ Click to select all permissions. ⚫ Click Clear to deselect all permissions. ⚫ Click Save to save your changes. 4.7.3. Maintenance In this section, you can search and view system logs, restore default settings, upgrade the system, export and import system parameters, manage system auto-reboot, and perform other maintenance tasks.
Page 191: Load Default
Start/End Date & Start/End Time: Click the calendar icon to select the month, year, and date for your search. Click the time dialogue box to specify the start and end times. Log Type: Select "All" (default) or use the drop-down menu to choose a specific event type to search for: ⚫...
Page 192: Reset Button
Checking the box(es) for the settings items you want to reset, and then clicking the "Apply" button, you can restore the corresponding settings of the NVR to their default out-of-the-box state. This operation will not delete recorded video data and snapshot images, as this important data will be retained on the NVR's hard drive 4.7.3.3.
Page 193: Online Upgrade
Click the "Select File" button to choose the firmware file on your USB flash drive, then Click OK. Click the "Upgrade" button to initiate the firmware upgrade process. take approximately 5-10 minutes. Please DO NOT power off the NVR or remove the USB flash drive from the NVR during the firmware upgrade.
Page 194: Parameter Management
⚫ If the server protocol is FTP, the server IP address is 192.168.1.100, the server port is 23, and the folder for storing files is named "upgradepackage", then you should enter: ftp://192.168.1.100:23/upgradepackage in the address field. ⚫ If the server protocol is HTTP, the server IP address is 192.168.1.100, the server port is 80, and the folder for storing files is named "upgradepackage", then you should enter: http://192.168.1.100:80/upgradepackage in the address field.
Page 195: Ip Camera Maintain
4.7.4. IP Camera Maintain You can perform routine management and maintenance on IP cameras through the NVR, such as upgrading, resetting, rebooting the camera, importing/exporting parameters, and formatting the camera's memory card. 4.7.4.1. Upgrade IP Cameras Select the individual or multiple IP cameras of the same model that you wish to upgrade Click the "Select File"...
Page 196: Load Default Settings For Ip Cameras
4.7.4.2. Load Default Settings for IP Cameras Choose the IP camera(s) you want to restore. Click Load Default to restore settings. You will be required to input the Admin's password to authenticate. 4.7.4.3. Reboot IP Cameras In case of any issues, choose the camera(s) and then click "Reboot Camera"...
Page 197: Format Camera's Storage
⚫ Select the camera(s), and then click the "Save Settings" button to export the configuration file containing all the settings that you have customized to your USB flash drive. ⚫ To load settings, click the "Load Settings" button to import a configuration file containing all the customized settings and apply them to the selected camera(s).
Page 198: Information
4.7.5.1. Information This menu displays technical information about your NVR, including hardware and software versions, IP address, network ports, MAC address, and other relevant details. If your NVR supports P2P functionality, you will find the P2P ID and P2P QR code on the information page. You can scan this QR code with a mobile app to remotely view the NVR.
Page 199: Record Information
4.7.5.3. Record Information View recording information for each connected camera such as bitrate, stream type, recording resolution and frame rate (FPS). 4.7.5.4. Network State Displays the network settings configured for your NVR. 192 English...
Page 200: Ai Scenario
5. AI Scenario The AI Scenario function offers AI applications tailored for specific scenarios. Click on the submenu title on the main setup page to access the setup page for each individual function. 5.1. Cross Counting This AI application is based on cross-counting functionality. By setting a maximum allowed number of people in specific locations and combining the detected numbers of entries and exits from single or multiple cameras, it calculates the number of people who can still enter the location, thereby achieving crowd control.
Page 201: Introduction Of Real-Time Display & Controls
5.1.1. Introduction of Real-time Display & Controls ⑥ ① ④ ② ⑤ ③ 1. Navigation Bar Icon Item Description This mode counts and displays real-time results for individual cameras. It is suitable for small spaces with a single entrance and Individual Mode exit.
Page 202 Enter Total recorded number of entrants Exit Total recorded number of attendees leaving 3. Screen Display Controls Icon Item Description Allows switching between different layout views for Display Layout monitoring Toggle to show or hide the real-time counting Data Display statistics Clear Channel Data Resets counting data for a specific channel...
Page 203: Settings Of Individual Mode
6. Full Screen Display Click to expand the Real-time Counting Statistics Information Bar to full screen. Right-click to exit full screen mode. 5.1.2. Settings of Individual Mode Click the add icon or setup icon to go to the configuration page. ①...
Page 204 ② ③ ④ ⑤ ⑥ Set the "Capacity" number for each channel, which defines the maximum permitted occupancy. Click the "Setup" button of the camera to configure the detection conditions. Refer to section 4.4.1.5. Cross Counting for more details. Click the "Alarm" setup button for the camera to configure alarm actions for when the Available number reaches 0.
Page 205: Settings Of Grouped Mode
5.1.3. Settings of Grouped Mode Click the add icon or setup icon to go to the configuration page. ① Click the add icon to add channel(s) to the group. Max. 8 groups can be set, and each individual channel can be added to 1 group only. A maximum of 8 groups can be set, and each individual channel can only be added to 1 group.
Page 206 ⑨ ⑦ ⑥ ② ③ ⑤ ④ ⑧ Tick the checkbox of "Enable" for the group(s) you want to activate. Set the "Capacity" number for each group, which is the maximum permitted occupancy. Set the "Start/End Time" for each group. Choosing the detection target "Type"...
Page 207 ⑪ ⑩ ⑨ 10. You can choose which group to view the real-time live images and counting data for 11. Furthermore, it supports displaying the counting data in Map mode, which allows you to visually represent the counting data and camera positions on a map overlay for enhanced situational awareness and usability.
Page 208: Advertise Mode
5.1.4. Advertise Mode The Advertise Mode enables businesses and retailers to display advertising images showcasing promotions, products, services or events alongside real-time people/vehicle traffic counting data. This integrated capability is particularly useful in scenarios like malls, exhibition halls, billboards at intersections, etc., where businesses not only want to monitor occupancy levels, but also showcase promotional content or disseminate information to potential customers while doing so.
Page 209: Search Counting Data
Tick "Keep Aspect Ratio" if you want the images displayed in their original aspect ratio. Untick it to have the pictures stretched to full screen. Set the "SEQ Dwell Time" in seconds to determine how long each picture stays on screen before cycling to the next one.
Page 210: Face Attendance
Click the "Search" button in the Navigation bar to go to the search page. You can search for Channels or Groups separately. Choose the channel(s) or group(s) you want to search, set the search duration by day, week, month or year, and then select the target type (pedestrian, vehicle, or motion) to search for.
Page 211 ⑥ ① ② ④ ⑤ ③ Display the customized title of the face attendance view. Overall attendance statistics for all selected groups. Individual attendance statistics for each selected group: The total number of people required to check attendance The number of people who have already checked in The number of people who have not checked in yet Live view screen: Displays the live camera feeds.
Page 212: Object Classification
GUI Theme: Customize the title for the face attendance view. On Duty Time: Set the start time for the on-duty period. Off Duty Time: Set the end time for the on-duty period. Email Configuration: Send attendance statistics via email. Click the icon to edit email settings: ⚫...
Page 213 Live view screen: Displays the live camera feeds. Click the screen split buttons to change the layout. Click a button repeatedly to cycle through layout options. Notifications of detected face images. Use the mouse wheel to scroll up and down. Notifications of detected human images.
Page 214: Search, Playback & Backup
6. Search, Playback & Backup The Search function allows you to search for and play back previously recorded videos and snapshots that are stored on the NVR's hard drive(s). You have the option to play video recordings that match your scheduled recordings, manual recordings, or triggered by alarm events.
Page 215: Video Clip Backup
Play at normal speed Pause Play frame-by-frame, click once to advance a single frame Stop playback Fast forward, subsequent clicks change the speed Digital zoom - click this then use mouse scroll wheel to zoom in/out. Use the picture-in- picture to select viewing area. Right-click to exit. Edit video by setting start/end mark points to copy to USB drive.
Page 216 Insert your USB flash drive into the NVR Search and start playback of a recorded video. Move your mouse cursor and click on the timeline where you want to select a portion of the video. Click button. You will see two white triangles on the timeline. Move them left or right to select the start and end points of the video section you want to backup.
Page 217: Search, Play And Back Up Event Recordings
6.2. Search, Play and Back Up Event Recordings The primary function of the Event Search feature is to locate and retrieve recordings generated by alarm events or normal recordings that occurred within a specified time period. By defining the alarm event, time, and channel, you can quickly search for and review the alarm events you need to see.
Page 218: Event Playback Control
Select the camera(s) you would like to search on. Click Search button to commence a search. The result window will display thumbnails of each event that matches your search criteria. Use the arrow buttons on the bottom to navigate through pages or use the keypad to jump to a specific page. Click these buttons to change how the events are displayed: Thumbnail (default), List, or Detail view.
Page 219 Button Function Return to the Event search page Enlarge the video playback to full screen Rewind, subsequent clicks change the rewind speed Slow play, subsequent clicks change the playback speed Play at normal speed Pause Play frame-by-frame, click once to advance a single frame Stop playback Fast forward, subsequent clicks change the speed Digital zoom - click this then use mouse scroll wheel to zoom in/out.
Page 220: Sub-Periods Playback
6.3. Sub-periods Playback The Sub-periods Playback function allows you to simultaneously play multiple video segments from different time periods on a single channel. The recordings from the selected time range are evenly divided and displayed across split-screen panes according to the selected split-screen mode. For example, if you have a 1-hour video recording and select a 4-pane split-screen mode, the video will be divided into 4 segments of 15 minutes each.
Page 221: Smart Search & Playback
Slow play, subsequent clicks change the playback speed Play at normal speed Pause Play frame-by-frame, click once to advance a single frame Stop playback Fast forward, subsequent clicks change the speed Digital zoom - click this then use mouse scroll wheel to zoom in/out. Use the picture-in- picture to select viewing area.
Page 222 On the time slot, two progress bars will be displayed. The green portion represents all the recordings found within your set search range, while the blue portion indicates the parts where motion occurred. Click the play button to start playing. Button Function Enlarge the video playback to full screen...
Page 223 Same as above but allows naming the tag Switch between original aspect ratio or stretch for all cameras It supports to narrow the search by define one or more specific areas of the video. Click the button on the Play Control Buttons, the camera will be shown full screen, and the Smart mode controls will be visible.
Page 224: Tag Search & Playback
6.5. Tag Search & Playback The Tag Search & Playback function allows you to search, play, and manage recorded video footage based on descriptive tags or labels that you have added during live monitoring or playback sessions. By assigning relevant tags to specific events or activities as they occur, you can easily locate and review those tagged segments later on.
Page 225: Play External File
Adjust the time to view more recordings before or after the event. If you want to modify the tag name, click button. Click button to remove the tag. 6.6. Play External File The NVR supports playing back videos that you have copied to a USB flash drive. Click the “External File”...
Page 226: Search & View Snapshots
Button Function Enlarge the video playback to full screen Slow play, subsequent clicks change the playback speed Play at normal speed Pause Play frame-by-frame, click once to advance a single frame Stop playback Fast forward, subsequent clicks change the speed Adjust audio output volume 6.7.
Page 227: Playing Slideshow
Click these buttons to change how the search results are displayed. The default view is Thumbnail, but you can switch to List or Detail view. Check this box to view the snapshots in descending order (newest first). Click on a thumbnail to display relative information about that snapshot in the bottom-left corner. 10.
Page 228: Slice Search
6.8. Slice Search This function is able to slice recordings into one-minute segments, which helps to quickly locate and review specific moments of interest. ② ① ③ ⑤ ④ ⑥ ⑦ 1. Click the Slice tab. 2. Select the video stream you want to search: Mainstream is the default option. Substream can be selected if dual-stream recording is enabled.
Page 229: Ai Search
7. Click on any thumbnail image, and the video for that minute will be played in the bottom-left corner. Click on the timeline to adjust the playback position. Click the full-screen button to view the playback in full-screen mode and access backup options. 6.9.
Page 230 Select the start date, time and end date, time you want to search for. Select the channels you need to search, by default all channels are selected, or you can select specific channel(s) to search. You can check the face attributes you want to search for in the “Attributes” button (limited by product performance, the recognized facial features may not be completely accurate).
Page 231: Match Search For Facial Images
In Custom Playback, you can set how long to extend the playback time before and after the capture. 10. You can also click the save button to make a backup. You can choose to save picture files and/or video files. When selecting video files, you can pick the file format for saving. If you choose the RF format, you have the option to encrypt the saved files.
Page 232 Select the start date, time and end date, time you want to search for. Select the channels you need to search, by default all channels are selected, or you can select specific channel(s) to search. Click “Groups”, and select the target face group(s) you need to search for inside. All face images in the selected face group(s) will be displayed in the target avatar window.
Page 233: Tracking Face
6.9.1.3. Tracking Face You can load a map and position your cameras on it. With the tracking function, you can easily see someone's appearance/disappearance time & location across your designated cameras, as well as their movement path during the selected time period. On the face search page, click the tracking button to enter the tracking operation page.
Page 234: Search License Plate
By default, the system searches all channels. You can click the "Channels" button to select specific channel(s) to search. Set the Similarity: Adjust how closely (in percentage) the detected face must match the targeted face to be considered a match. The default threshold is 70%. A higher similarity percentage will result in fewer false recognition results.
Page 235 ② ① ⑤ ⑩ ③ Click on any one of the thumbnails, its information will be displayed and its recording will be played. ④ ⑨ ⑧ ⑥ ⑦ Click the calendar icon to select a date to search. A red underline on a date indicates license plates were captured on those particular dates.
Page 236 In Custom Playback, you can set how long to extend the playback time before and after the capture. You can also click the save button to make a backup. You can choose to save picture files and/or video files. When selecting video files, you can pick the file format for saving. If you choose the RF format, you have the option to encrypt the saved files.
Page 237: Search For Perimeter Intrusion & Line Crossing Events
Note: Only English letters and digit numbers will be recognized by the system, special symbols, like underline _, virgule /, hyphen -, will be excluded from being recognized. Please set the Fault Tolerance accordingly if you have input special symbols in the license number when creating a license profile.
Page 238: Intrusion (Enter Region & Exit Region)
In Custom Playback, you can set how long to extend the playback time before and after the capture. You can click the save button to make a backup. You can choose to save picture files and/or video files. When selecting video files, you can pick the file format for saving. If you choose the RF format, you have the option to encrypt the saved files.
Page 239 ⑥ ① ③ ④ ② ⑤ Click on any one of the thumbnails, its information will be displayed and its recording will be played. ⑩ ⑨ ⑧ ⑦ Use the calendar icon to select a start date and end date range. Dates with detection event recordings are underlined in red.
Page 240: Repeat Visitors
have the option to encrypt the saved files. Encrypted files require using a dedicated player and entering a password to view them. You can also define the length of the video clips to save by setting the Pre-event Time and Post-event Time.
Page 241 Enter a "Min. Appearance Times" number to hide results for individuals captured fewer times than that minimum. Sort the results in ascending or descending order by time or by frequency of appearance. Use the arrow buttons or keypad to navigate between result pages. Check boxes to select specific results, or Select All on the current page.
Page 242: Face Attendance
6.9.6. Face Attendance The Face Attendance function utilizes facial recognition technology to assist with attendance management. It can automatically record employees' clock-in and clock-out times and analyze cases of tardiness, early departures, and absenteeism. By selecting specific camera channels, employee groups or individuals, and setting parameters like date ranges and scheduled work hours, the system will search for and log the facial images and video recordings of those employees captured by the cameras during that time period.
Page 243 Click Search, and results will display on the right side. You can export the attendance data to a USB drive or send it via email. Click the detail icon to see the first and last captured images/videos of each person for that day. Click play button to review the clips.
Page 244: Remote Access Through The Web Client
7. Remote Access Through the Web Client You can use the web client on a PC to access the device remotely at any time. Before using the web client, you need to ensure that the device network is functioning properly. 7.1.
Page 245: Web Plug-In Downloading And Installation
7.2. Web Plug-in Downloading and Installation When you use Internet Explorer to access the NVR for the first time, you need to download the Web Client plugin. Please refer to the following steps: Open Internet Explorer and enter the IP address or "DDNS + port number" of the NVR device in the address bar.
Page 246: Web Client Management
Once the plugin download is complete, run the installer and follow the on-screen instructions to install the plugin on your computer. After successful installation, return to the web browser and refresh the page. You may see a pop-up dialog box at the bottom of the page asking for permission to run the plugin. Click "Allow" to grant permission.
Page 247: Login Interface Introduction
7.3.1. Login Interface Introduction Open a web browser and enter the IP address or "DDNS + port number" of the NVR device in the address bar. On the login page, enter the correct username and password to access the web client. (Note: If you enter an incorrect password five consecutive times, your account will be locked for 180 seconds.) You can click the language selection drop-down in the top right corner to choose your preferred supported interface language.
Page 248: Live Preview Interface
⚫ Live: Click to enter the live preview interface ⚫ Playback: Click to enter the live preview interface ⚫ Remote Setting: Click to enter the live preview interface ⚫ Local Settings: Click to access local save parameter settings (This menu will only show when logged in using IE) ⚫...
Page 249 1. Channel List Controls Icons Description Click this icon to hide the channel list Click this icon to display the channel list Click this icon to enable or disable live video streaming. When live video streaming is enabled, the icon is displayed in blue. Click this icon to start recording streaming video manually.
Page 250: Function Control Buttons
Siren Control: Manually activate siren warning (requires camera support) Red and Blue Light Control: Manually activate red and blue light warning (requires camera support) Click to add custom tag event 4. Preview Channel Switch Button Click the arrows to switch to the previous or next group of preview channels without changing the current preview channel layout.
Page 251 2. Stream Switching When viewing a channel in full-screen mode on the Web Client, it automatically switches to the main stream mode. When viewing multiple channels in split-screen mode, it automatically switches to either sub-stream or mobile stream mode. Users can select the appropriate stream mode for viewing based on their actual network environment and computer configuration.
Page 252 PTZ: Enable or disable the PTZ operation menu. Arrow keys: Click the arrow keys to rotate the PTZ camera. Default cruise. PTZ speed: Set the rotation speed of the PTZ camera. Zoom: Click -/+ to zoom in or out the image. Iris: Adjust the iris size.
Page 253 Line Scan page: Click to record the start position and rotate the Area scan: PTZ camera, and click to record the stop position. Speed: Select the linear cruise speed. Click to start linear cruise. In this mode, the PTZ camera moves on the same horizontal plane only.
Page 254 Pattern Scan page: Record: Click to start recording the cruise route. Click to stop recording. Cruise: Click to start cruise in accordance with the recorded route and action. Live View Control Buttons Switch display mode in the channel area. Open all channel previews. Close all channel previews.
Page 255: Playback Page
7.3.2 Playback Page On this page, you can search and play back the videos stored on the hard disks of the device, and can download videos to a PC. Searching Videos: 1. Click Playback in the top right corner to open the Playback page. 2.
Page 256: Remote Setting Interface
In the dropdown box in the upper left corner, select the search method you want to use: General, Picture, Tag, or AI. After selecting your desired search method, follow the on-screen instructions to proceed. For details on each search method, you can refer to the relevant sections in Chapter 6.
Page 257: Backup Video Playing
8 Backup Video Playing This chapter describes how to use the VideoPlayer to play the video files backed up from the device. Minimum Requirements for the Computer System ⚫ CPU: Intel I3 or above ⚫ Operating system: Windows XP/7/8/10/11, MacOS 10 ⚫...
Page 258 Video Player Control 1. Play list Add files. Delete files. Select play mode: Play a single file and then stop; play all listed files in sequence; play one file repeatedly; play all files repeatedly. Filter files by file name. Hide/Show the play list. Open a file or load a file folder.
Page 259 Click this icon to store a video clip on the computer. You can click it to start video clipping, and then click it again to stop video clipping. Keep the video player at the top. Enlarge the video page to full screen. Advanced setting menu: Select language for the video player, and configure the player functions.
Page 260: Remote Access Through Mobile Devices
9 Remote Access Through Mobile Devices The NVR supports to remote access via GSVM based on Android & iOS operating system. The min. supported versions on mobiles are Android 11 and iOS 14. Download GSVM from Google Play Store for Android devices or App Store for iOS devices and install it on your mobile.
Page 261: Appendix
10 Appendix 10.1 FAQ 1. Q: What should I do if I cannot detect the hard disk? A: If no hard disk is detected, you need to verify the following: (1) The data cable and power cable of the hard disk are well connected. (2) The ports of the hard disk on the main board are in good condition.
Page 262: Use And Maintenance
A: Verify that the data cable of the hard disk is connected properly and the system time is not adjusted without permission. Try for several times. If the problem persists after restarting, verify that the hard disk is not damaged. 11.Q: Why can't the device control the PTZ? A: The problem may due to the following causes: a) The front-end PTZ is faulty.
Page 263: Attached Accessories
6.Try to avoid the impact of other electric appliances on audio and video signals, and prevent the hard disk from being damaged by static electricity or induced voltage. If the interface connecting the network cable is frequently plugged in and pulled out, it is recommended that you replace the connection cable regularly to avoid unstable input signals.
Page 264 257 English...

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