Dr.coffee Cup 1 / 1 XL, F11 Series, F12 Manual
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Structure
Overview
reference picture: F11 Big Plus
![Dr.coffee - F11 Series - Overview Overview]()
Internal components overview
![Dr.coffee - F11 Series - Internal components overview - Part 1 Internal components overview - Part 1]()
![Dr.coffee - F11 Series - Internal components overview - Part 2 Internal components overview - Part 2]()
Circuit Overview
Water Circuit
F11 Big Plus Water Circuit
![Dr.coffee - F11 Series - F11 Big Plus Water Circuit F11 Big Plus Water Circuit]()
Schematic Circuit
Control board &HMI board schematic circuit
![Dr.coffee - F11 Series - Control board &HMI board schematic circuit Control board &HMI board schematic circuit]()
- Power line
- Power switch
- Grinder motor
- Pump
- Transformer
- Power PCBA
- Main control PCBA
- PCBA for water sensor
- Reed sensor
- Sensor for coffee grounds
- Touch screen
- HMI PCBA
- LED light
- Sensor for grinder
- Flow meter
- Distributor valve switch
- Rotary encoder
- Sensor for drip tray water
- Stepper motor
- Stepper motor
- Drive motor
- Distributor valve
- Fan
- Solenoid valve
- Solenoid valve
- Coffee thermoblock
- Steam thermoblock
- NTC
- Ground wire
Specification
Capacity
Hourly output based on DIN18873-2:
Model | F11 | F12 |
Advised daily output | 100 cups | 100 cups |
Hourly output | Single | Double | Single | Double |
Espresso | 120 | 180 | 120 | 180 |
Americano | 70 | / | 80 | / |
Cappuccino | 60 | 80 | 80 | 100 |
Hourly hot water output | 15L | 25L |
Water tank capacity | 2L / 8L | 2L / 8L |
Bean hopper capacity | 1200g | 1200g |
Ground container capacity | Approx.70PCS(Based on 10g/shot) | Approx.70PCS(Based on 10g/shot) |
Technical Sheet
Model | F11 | F12 |
Coffee machine | 220-240V 50/60Hz 1.5-1.7kW | 220-240V 50/60Hz 2.7-3.2kW |
Connection tube set | G3/4'change G3/8'length 1.5M metal tube | G3/4'change G3/8'length 1.5M metal tube |
Connection water pressure | 80-600kPa (0.8-6Bar) | 80-600kPa (0.8-6Bar) |
Coffee machine W*D*H | 30*50*58cm(2L water tank) 41*50*58cm(8L water tank) | 30*50*58cm(2L water tank) 41*50*58cm(8L water tank) |
Coffee machine N.W | 2L:15 kg / 8L:17kg | 2L:15 kg / 8L:17kg |
Screenshot Description
Drinks home screen
![Dr.coffee - F11 Series - Drinks home screen Drinks home screen]()
Screenshot description
- Touch any picture to get coffee; (see details in the user manual)
- Touch side button to change pages; (see details in the user manual)
- Press shortcut icon 3 seconds to show menu bar
![Dr.coffee - F11 Series - Shortcut menu bar Shortcut menu bar]()
Wipe Protect
Touch"Wipe Protect",pictures disappeared, count down 15 seconds to do wiping, any touch unlocks the screen;
Press"Wipe Protect"more than 3 seconds, enter to the descaling process。 (see details in the user manual)
Milk Rinse
Touch "Milk Rinse"the process shows on the screen; (see details in the user manual)
Press "Milk Rinse" more than 3 seconds, enter to the "Milk deep clean" (see details in the user manual)
Brewer Rinse
Touch"Brewer Rinse", the process shows on the screen; (see details in the user manual)
Press"Brewer Rinse" more than 3 seconds, enter to the "Brewer deep clean" (see details in the user manual)
Service Manual
Touch"Service Manual",input password(details see below chapter)
Switch off
Touch"Switch off",select"Yes"或"No"
- Select " Yes ", after automatic rinsing machine turns to switch off mold , screen off 。 Heating system stops working.
- Select " No ", machine turns to normal screen.
- On the "switch off ""mold, press screen more than 3 seconds at any positon, the machine switches on and do automatic rinsing.
Service manual
Method of entry
Step1:Press the short icon more than 3 seconds;
![Dr.coffee - F11 Series - Service manual - Method of entry - Step 1 Service manual - Method of entry - Step 1]()
Step2:Select the "service manual";
![Dr.coffee - F11 Series - Service manual - Method of entry - Step 2 Service manual - Method of entry - Step 2]()
Step3:Input password, default password is 1609;
![Dr.coffee - F11 Series - Service manual - Method of entry - Step 3 Service manual - Method of entry - Step 3]()
Step4:Interface after entering service manual.
![Dr.coffee - F11 Series - Service manual - Method of entry - Step 4 Service manual - Method of entry - Step 4]()
Maintenance
![Dr.coffee - F11 Series - Maintenance Maintenance]()
Brewer deep clean
Using professional cleaning tables to do deep clean. Touch "brewer deep clean ",cleaning procedure shows on the screen.
- See details in the user manual
Milk deep clean
Using professional cleaning tables to do deep clean. Touch "Milk deep clean" cleaning procedure shows on the screen
- See details in the user manual
Descaling
Using professional cleaning powder to do descaling. Touch "Descaling" cleaning procedure shows on the screen.
- See details in the user manual
Water Draining
Empty the remaining water in the internal piping of the coffee machine to prevent it from freezing and causing cracking after transporting in a low temperature environment. Touch "water draining " procedure shows on the screen.
- See details in the user manual.
Drinks setting
Drinks setting
Drinks setting: Can modify the parameters of any beverage(For example: Espresso)
![Dr.coffee - F11 Series - Drinks setting Drinks setting]()
Grounds
Grinding gram level, setting level: 1~5,details as below:
- The weight of this data is calculated according to the "factory default setting". The data is the experimental value for reference only. If the difference is subject to actual conditions. ( Tolerance :± 1g )
F11&F09:
Grounds | 1 | 2 | 3 | 4 | 5 |
Gram | 7g | 10g | 12g | 14g | 16g |
Coffee(ml)
The amount of coffee flowing out, unit: ml. setting level: See the screen numerical on the interface, different beverage with different beverage value limits.
Grinder
- Selection: left, right or both F11with one grinder without selection.
Temp. level
Different temperature level, selection: Low, Medium, High.
- High : Making coffee the water temperature controls at 93~95 ℃;
- Medium : 3 ℃ lower than high temperature ;
- Low : 3 ℃ lower than medium temperature.
Pre-brewing(s)
The coffee powder pre-soaking time, unit: S, setting level: 1~5.
Test
After changing the data, touch "test", make one drinks based on the setting data.
Save
After changing data, touch "save" to save all the changes.
Exit
Touch "Exit" back to upper menu.
My coffee
My coffee:Save the data as personal choice, named by any English alphabet combination.
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Name of drink
Create a new name and save.
Warm milk(s)
The milk flow out unit is second, setting level: See the screen numerical on the interface, different beverage with different beverage value limits.
Milk foam(ml)
The milk foam flow out unit is second, setting level: See the screen numerical on the interface, different beverage with different beverage value limits.
Hot water(ml)
The hot water flow out unit is ml, setting level: See the screen numerical on the interface, different beverage with different beverage value limits.
Cold water(ml)
The cold water flow out unit is ml, setting level: See the screen numerical on the interface, different beverage with different beverage value limits.
- F11 without cold water function.
Water mode
Making Americano or regular, can select coffee and water order. Selection: water first, coffee first, both.
- For example: selected "water first", making the drinks, water comes first then coffee comes after.
Drinks lock
Drinks lock:Lock any drinks by touching any button, save and effect.
- After locking the drinks exit back to main menu, the drinks icon disappeared.
![Dr.coffee - F11 Series - Drinks lock Drinks lock]()
Positon change:Touch any two drinks icons, position changes, save the data.
![Dr.coffee - F11 Series - Positon change Positon change]()
Machine setting
Language
Language:Select the language and save.
![Dr.coffee - F11 Series - Language setting Language setting]()
- For example: select" 简体中文 ",it means the system will use Chinese language.
Maintenance
Maintenance: Set the condition values for various maintenance intervals of the machine. click save to effect.
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Brewer warming up
Indicates whether the coffee machine needs to be turned on for warm-up and the conditions for starting the warm-up function can be set.
- For example : setting"20 minutes later" it means if the coffee machine no operated in 20 minutes, warming up function works. That is to make any coffee drink after 20 minutes, a pop-up prompt "Brewer warming up?"
Brewer deep clean
After indicating how many cups of coffee to make the coffee machine, the machine will automatically prompt you to use the tablets for deep cleaning of the brewing system. The unit is: cup.
- For example : Default setting "1000", after the coffee machine has made 1000 cups of drinks, the machine will automatically prompt you to use the tablets for deep cleaning of the brewing system.
Milk frother rapid rinse
Indicates the conditions under which the milk system is set for rapid flushing. Selection range: No, Immediate, 5 minutes, 10 minutes, 15 minutes, 20 minutes.
- Set to "No" to indicate that the machine does not automatically flush the milk system automatically, no matter how many cups of milk is made. Only when it is turned on or off.
- Set to "Immediately" to indicate that the machine will begin a quick flush of the milk system as soon as the coffee machine has finished making the current milk drink.
- Set to "5 minutes", the machine will count down to 5 minutes after the last cup of milk drink is made. When the time arrives, it will prompt that the milk system needs to be rinsed quickly.
Milk system deep clean
After indicating how many cups of milk-making beverages are set up in the coffee machine, the machine will automatically prompt that the milk system needs to be deeply cleaned with a milk detergent, in the unit: cup.
- For example: the default setting is "200", which means that after the coffee machine makes 200 cups of milk-containing drinks, the machine will automatically prompt you to use the milk detergent for deep cleaning of the milk system.
Descaling setting (cup)
After indicating how many cups of milk-making drinks are made in the coffee machine, the machine will automatically prompt you to descale the coffee machine with descaling powder. The unit is: cup
- For example, the default setting is "3000", which means that after the coffee machine makes 3000 cups of milk with milk, the machine will automatically prompt you to descale the coffee machine with descaling powder.
Descaling setting(time)
Indicates the time when the coffee machine is set to make steam. After the accumulated number of hours, the machine will automatically prompt you to descale the coffee machine with the descaling powder. The unit is: hour.
- For example, the default setting is "16", which means that after the coffee machine has accumulated steam for 16 hours (57600 seconds), the machine will automatically prompt you to descale the coffee machine with descaling powder.
※ The descaling setting (cup ) and the descaling setting (time) are prompted to execute the condition first. After the descaling operation is performed as required, all conditions are reset and the calculation is restarted.
Time/Date
Time/Date:Set the date and time of the coffee machine system. Click save to effect
![Dr.coffee - F11 Series - Time/Date setting Time/Date setting]()
12/24H
Indicates the system for setting the time of the coffee machine system. Setting range: 12-hour, 24-hour.
Time
Indicates the time for setting the coffee machine system. Setting range: hours, minutes.
Date
Indicates the date the coffee machine system is set. Setting range: year, month, day.
Auto power off
Auto power off:Set the time for the coffee machine to automatically shut down. Click save to effect.
![Dr.coffee - F11 Series - Auto power off Auto power off]()
Power off
Click the button to turn this feature on or off.
Power off
Indicates the time when the setting needs to be shut down. Setting range: 0.5 hours to 24 hours.
- Once set, the machine will automatically shut down every day according to the set time. (Long press the screen for more than 3 seconds to restart the machine.) If you do not use the machine for a long time, please turn off the machine.
Eco mode
Eco mode:In this item, you can choose to turn on or off any of the power save modes. Click Save to effect.
![Dr.coffee - F11 Series - Eco mode Eco mode]()
Eco1
- Definition: After the machine no use for 1 hour, the temperature of the steam heating plate will drop to the same temperature as the coffee heating plate and maintain the constant temperature.
Eco2
- Definition: After the machine no use for 1 hour, the temperature of the steam heating plate & the coffee heating plate will drop to 60 ℃ and maintain the constant temperature.
Unit
Unit:Different representation units can be selected as needed. Click save to effect.
![Dr.coffee - F11 Series - Unit setting Unit setting]()
Password
Password:In this item you can modify the password to enter the Service Menu. Click Save to effect.
![Dr.coffee - F11 Series - Password setting Password setting]()
Old password
Indicates to enter the old password in this field, click OK.
New password
Indicates to enter the new password in this field, click OK.
- The password can be set in the range of any four digit combination.
Display setting
Display setting: Set the relevant parameters displayed on the screen. Click save to effect.
![Dr.coffee - F11 Series - Display setting Display setting]()
Back light
Brightness
Set the brightness value of the screen, the setting range is: 1~100
Contrast
RGB color
Set the color of the light bar of the machine. The setting range is: No, Cycle, Red, Green, Blue, Yellow, Purple, Cyan, White.
- Default setting : cycle ( F11 without this function )
RGB Switching time(S)
Set the switching time value, the setting range: 1~60
Process control
Process control:Turn it on or off to make a function that can be adjusted during the making of a drink. Click Save to effect
![Dr.coffee - F11 Series - Process control setting Process control setting]()
- Turning on this function means that during the process of making a drink, you can click the interface "+" and "-" to temporarily adjust the parameters of this drink; (default: open)
- If this function is turned off, the "+" and "-" used to adjust the amount will be grayed out in the beverage making interface, and it will be invalid when clicked.
Eng. setting
Method to enter: Click on "Eng. Setting", enter your password and click OK to enter.
![Dr.coffee - F11 Series - Eng. setting Method to enter Eng. setting Method to enter]()
- Eng. Code is a set of calculation formulas. That is, the current time, the sum of the two digits of the hour and the value of the two digits of the minute (for example, the current time is 13:05, then: 1+3=04, 0+5=05, the password at this time) That is: 0405)
Ground Cal.
Grounds Cal.:the grinding amount of the grinder can be calibrated. Click save to effect.
About Grounds Calibration: When the coffee machine is shipped from the factory, it is calibrated with the test beans. However, when using your coffee beans, the speed of the grinder may vary, and the amount of powder may deviate from the factory calibration standard. Therefore, it is recommended to do ground cal. with your own coffee beans before using the coffee machine.
![Dr.coffee - F11 Series - Grounds Cal. setting Grounds Cal. setting]()
Calibration warning
- If it is turned on, when the cumulative number of grindings of the machine reaches 2000 cups, the machine screen will prompt "The grinder needs to be verified"; after the verification is completed, the next prompt will be when the cumulative number of grind reaches 7000 cups, then the next prompt will be When the total reaches 17,000 cups, the next reminder will be at 27,000 cups, and so on...
- If it is off, the machine will not prompt.
Step:
First step: Empty grounds container, place it on the balance scale, weigh it, then put it back in the machine;
Second step: Click the "Start" button to start grinding and the coffee powder will automatically fall into the grounds container;
Third step: Take out the grounds container and weigh the coffee powder;
Forth step: Enter the weight of the coffee powder into the "Grounds" on the machine interface; (Enter the value as an integer, round to the nearest decimal point)
Fifth step: After the above steps are cycled 3 times, the "Save" button will appear on the interface, and all the steps of calibration will be completed after clicking.
Grinding Index
Grinding Index: Grinding coefficient can be adjusted. Click save to effect.
The grinding coefficient refers to a multiple. That is, how many times or how many times the overall increase is based on the standard value of the existing grinding amount comparison table. (The adjustment range is between 0.7 times and 1.3 times, the default is 1.0)
![Dr.coffee - F11 Series - Grinding Index Grinding Index]()
For example, selecting "1.2" means that the grinding amount of 1~5 in the comparison table is increased by 1.2 times as a whole;
For example, if you select "0.9", it means that the grinding amount of 1~5 in the comparison table is reduced by 0.9 times.
※ Remark: Grounds- - - - - -see Drinks setting
Water supply
Water supply:Set the water supply mode for the coffee machine. Click save to effect.
![Dr.coffee - F11 Series - Water supply setting Water supply setting]()
Water supply
Choose the way the coffee machine supplies water. Choice range: water tank, water barrel, tap water. (Note: The water supply method must be set to match the actual water supply status of the machine)
- Select " water tank ", it means the supply mode is water tank.
- Select " water barrel ", it means the supply mode is water barrel.
- Select " tap water ", it means the supply mode is tap water.
Fridge
Fridge:Set the information for the optional coffee machine. Click Save to effect.
![Dr.coffee - F11 Series - Fridge setting Fridge setting]()
Fridge
Set whether the coffee machine is equipped with Dr. coffee fridge, Setting range: Dr. coffee, none.
- For example, selecting "Dr. Coffee" means that the coffee machine is equipped with a professional refrigerator, which can realize automatic flushing of the milk system. Selecting "none" means that the coffee machine is not equipped with professional refrigerator, When the milk system is flushed, follow the instructions to remove the milk tube from the milk container and insert it into drip tray.
Factory settings
Factory settings:Restore the coffee machine related parameters to the factory defaults. Click Save to restart the coffee machine.
![Dr.coffee - F11 Series - Factory settings Factory settings]()
Drinks reset
After clicking the button next to "Drinks reset", you can save the parameters after saving and restarting the coffee machine.
Eng. Setting reset
After clicking the button next to "Eng. setting reset", you can save the parameters after saving and restarting the coffee machine.
Factory reset
After clicking the button next to "Factory reset", you can save the parameters after saving and restarting the coffee machine.
Payment settings
Payment settings:Turn the payment function on or off and click save to effect. (※ This option is only available on the IOT version machine)
![Dr.coffee - F11 Series - Payment settings Payment settings]()
Payment setting
After clicking the button next to "Payment Settings", you can turn the payment function on or off, and it will take effect immediately after saving.
RSSI:See the signal strength value of the 4G network module. (※ This option is only available on the IOT version machine)
![Dr.coffee - F11 Series - RSSI setting RSSI setting]()
4G module signal strength value range: 0 ~ 31. Special reminder: If this value is below 15, it may affect the normal use of the machine. It is recommended to place the position of the mobile machine and improve the signal strength value.
Total cups
Total cups: See the total number of cups that the machine makes for drinks, and the total number of cups for each drink.
![Dr.coffee - F11 Series - Total cups Total cups]()
Maint. Records
Maint. Record:See the cumulative number of machine maintenance and the number of times each maintenance has been accumulated.
![Dr.coffee - F11 Series - Maint. Record Maint. Record]()
Soft. Version
Soft. Version:See related information.
![Dr.coffee - F11 Series - Soft. Version Soft. Version]()
Mainboard version
Shows the coffee machines mainboard version
HMI Version
Shows the coffee machines HMI version
Machine S/N
Shows coffee machine tracking no.
Information:In this QR code, you can view related system information of the IOT 4G module.(※ this option is only available on the IOT version machine)
![Dr.coffee - F11 Series - Information Information]()
Trouble shooting
Warning
No. | warning | cause | solution |
1 | Grounds Container Is Full Up | - The grounds count in the grounds container reaches 60 pieces or is already full;
- Dirty on the sensor surface。
| - Pull out the drip tray, take out the grounds container, and empty the container;
- Clean up the sensor.
|
2 | Water Tank Is empty | - The water in the tank is already below the detection level;
- The water tank is not installed in place and is too far from the sensor;
- Water level sensor is broken.
| - Take out the water tank and add pure water to the water tank to 80%;
- Check and reinstall the water tank;
- Exchange sensor and left side panel.
|
3 | System Lacks of Water | - The water in the barrel is used up, and the pump is pumped into the air;
- External inlet pipe joint is loose and not sealed;
- Manual switching valve for external water supply, not screwed to the end.
| - Exchange new water barrel, press filling to fill the system Check the inlet fitting and reinstall it in place.
- Check the inlet fitting and reinstall it in place.
- According to the actual water supply demand, screw the manual switching valve to the corresponding position until it stops.
|
4 | Pressure Overloaded | - Filter or pipe blockage.
- Ground coffee powder is too fine.
- The coffee beans used are too oily or deep roasted
- During the process of making coffee, the pump draws in air.
| - Click rinse to do rapid rinse.
- Adjust the gear position of the coffee machine to clockwise.
- Change oily coffee beans or medium roasted coffee beans.
- Check if the external water supply is out of water or the manual switch valve is not in the right position.
|
5 | Brewer Check up | - The brewer is not in the correct position during test
| |
6 | Temperature Overheated | - The temperature of the coffee machine is too high.
| - Please turn off the machine power and let the machine cool about 30 minutes later!
|
7 | Environment Temp. Is Too Low | - The temperature of the coffee machine is too low.
| - Switch off and wait to switch on after environment temperature increasing to 10℃~40℃
|
8 | Bean Hopper Empty | - coffee bean hopper is empty
| - Filling coffee beans to the bean box, then click the "X" in the upper right corner of the prompt image to make a cup of coffee, the prompt interface disappears.
|
9 | Grinder Calibration | - After counting 2,000 cups of coffee drinks, the grinder prompts for verification
| - Grinder should be calibrated, please click "Immediate" tab to start!
|
10 | Descaling Required | - The coffee machine is cumulatively produced, and after reaching the set number of cups, it indicates that descaling is required
| - Descaling required, please click "Immediate" tab to start descaling
|
11 | Brewing Unit Deep Clean Required | - The coffee machine is cumulatively produced, and after reaching the set number of accumulated cups, it prompts that the brewing system needs to be cleaned;
| - Brewing unit deep clean required, please click "Immediate" tab to start!
|
12 | Milk Frother Deep Clean Required | - The coffee machine is cumulatively produced, and after reaching the set number of cups, it prompts that the milk system needs to be cleaned;
| - Milk frother deep clean required, please click "Immediate" tab to start!
|
13 | Drip Tray Is Not In Place | - Not well fixed;
- Drip tray is out of place
| - Replace and fix the drip tray
|
14 | Drip Tray Is Full Up | - The wastewater in the drip tray has reached the detection position
| - Remove the water drip tray and empty the water, and rinse it off under running water.
- Dry up the detective sensor
|
15 | Diverted Valve Check up | - Valve at wrong position
| - Please click "Check up" tab
|
Appointed error
No. | warning | cause | solution |
1 | HMI Communication Error | - The communication line between the main board and the HMI board is disconnected or damaged.;
- Components damaged
| - Switch off, 5seconds later reboot the machine
- Replace front panel (refer to Disassemble front panel group)
|
2 | Coffee Thermo-block Heating Overtime | - When the heating plate is working, the temperature change is less than 1°C in 3 seconds, the cycle is detected 5 times, and the above conditions are satisfied each time.
| - Switch off, 5seconds later reboot the machine
- Replace thermos-block group(refer to Disassemble theroblock)
|
3 | Steam Thermo-block Heating Overtime | - When the heating plate is working, the temperature change is less than 1°C in 3 seconds, the cycle is detected 5 times, and the above conditions are satisfied each time.
| - Switch off, 5seconds later reboot the machine
- Replace thermos-block group(refer to Disassemble theroblock)
|
4 | Coffee Thermo-block NTC Error | - The temperature of the thermos-block exceeds 180°C
- Electronic fault between sensor and master
- Sensor damaged
| - Switch off, 30 minutes later reboot the machine
- Replace thermos-block group(refer to Disassemble theroblock)
|
5 | Steam Thermo-block NTC Error | - The temperature of the thermos-block exceeds 180°C
- Electronic fault between sensor and master
- Sensor damaged
| - Switch off, 30 minutes later reboot the machine
- Replace thermos-block group(refer to Disassemble theroblock)
|
6 | Thermo-block Water Supply Error | - The coffee flow meter does not detect the signal when it is turned on.
- No water
- Pump damaged
- Water flow system blocked or damaged
- Brewer blocked
- Flow meter blocked
- Power error
| - Check if the flowmeter cable is disconnected or disconnected
- Check if the valve of the external water source is open
- Change pump(refer to Disassemble pump)
- Check if the water system is damaged or the position of the manual switching valve is incorrect.
- Check the brewer id blocked
- Check the flow meter if blocked (refer to Disassemble flowmeter)
- change power PCB(refer to Disassemble power PCB)
|
7 | Brewer Error | - brewer is stuck and blocked
- brewer damaged
- brewer motor damaged
| - Check if there is any foreign matter in the brewer
- Switch off, 5seconds later reboot the machine
- Disassemble the brewer to check and rinse(refer to Disassemble brew unit)
- Change brewer(refer to Disassemble brew unit)
- Change motor(refer to Disassemble brew motor group)
|
8 | Diverted Valve Error | - The valve is still in the wrong position after multiple self-tests
- Valve damaged
| - Switch off, 5seconds later reboot the machine Change Valve(refer to Disassemble switch valve)
|
9 | Grinder Error | - Grinder jam or overload protection
- Motor damaged
- Electronic parts damaged;
- Hall sensor damaged
| - Switch off, 5seconds later reboot the machine
- Remove the foreign body after removing the grinder
- Change grinder(refer to Disassemble grinder group)
- Change Power PCB(refer to Disassemble power PCB)
- Change hall sensor (refer to Disassemble grinder group)
|
Without pointed error
No. | error | Cause | solution |
1 | Boot without display | - The machine is not unplugged
- The machine not started
- Power PCB damaged
| - Check if the machine is plugged
- Check if the machine is started
- Replace power PCB;(refer to Disassemble power PCB)
|
2 | No milk | - Milk tank empty
- Milk system blocked
- Milk frother blocked
- Milk temperature adjustable button too tight
- The seal ring is broken, air leakage
| - Check if the milk container is full filled
- Milk system rapid rinse
- Disassemble milk frother and clean under water
- Rotate the milk temperature adjustment knob counterclockwise
- Exchange seal ring
|
3 | No milk foam, milk is fine | - Air inlet valve locked
- Air inlet tube blocked
| - Unblock the air intake or replace
- Check inlet tube
|
4 | No coffee | - Division valve at wrong position
- Coffee grounds too fine
- Filter of brewer blocked
- Brewer water leakage
| - Reboot machine, division valve self-clean
- Turn the grinding degree to rough position
- Wash and clean brewer filter
- Disassemble brewer or replace brewer
|
5 | crash | - The system stopped working unexpectedly
| - Switch off, 5seconds later reboot the machine
- Upgrade software
|
6 | Water leakage | - Division valve water leakage
- Two-way valve water leakage
- Check valve in drip tray water leakage
- water tank water leakage
| - Change division valve
- Change two –way valve
- Press the check valve to reset multiple times or replace the check valve
- Change water tank
|
Disassembly& Assembly
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Disassemble &Step
Disassemble Appearance
Disassemble water tank base
Step1:First open the water tank cover as shown in the figure, remove the large water tank upwards, and then remove a fixing screw at the marked position of the red circle;
![Dr.coffee - F11 Series - Disassemble water tank base - Step 1 Disassemble water tank base - Step 1]()
Step2:(As shown in Figure 1) The direction of the arrow is taken out from the bottom of the base with both hands, and then unscrewed (as shown in Figure 2);
![Dr.coffee - F11 Series - Disassemble water tank base - Step 2 Disassemble water tank base - Step 2]()
Step3:Finally (Figure 1), take the base out and take out the large tank base, remove the large tank base to complete.
![Dr.coffee - F11 Series - Disassemble water tank base - Step 3 Disassemble water tank base - Step 3]()
★ Attention:
- Handle gently during disassembly to prevent scratching!
Disassemble front panel
Step1:First unscrew (as shown in Figure 1) the position shown by the red circle, the four fixing screws of the coffee bean container, and then remove the coffee bean container.;
![Dr.coffee - F11 Series - Disassemble front panel - Step 1 Disassemble front panel - Step 1]()
Step2:Use a flat-blade screwdriver to press (as shown in Figure 1 to Figure 5) the buckle at the position indicated by the red arrow to release the buckle at these five positions.;
![Dr.coffee - F11 Series - Disassemble front panel - Step 2 Disassemble front panel - Step 2]()
Step3:Hold the upper cover up and lift it out, then pull out the upper cover and remove the upper cover.
![Dr.coffee - F11 Series - Disassemble front panel - Step 3 Disassemble front panel - Step 3]()
★ Attention:
- Before disassembling the bean box, please empty the coffee beans inside the bean container!
- Handle gently during disassembly to prevent scratching!
Disassemble side panel & rear panel
Step1:(As shown in Figure 1) Push the rear cover up from the bottom up, and use a flat-blade screwdriver to push out the two buckles, then remove the rear cover;
![Dr.coffee - F11 Series - Disassemble side panel & rear panel - Step 1 Disassemble side panel & rear panel - Step 1]()
Step2: (As shown in Figure 1)First push the right side panel from bottom to top, then pull the right side panel back and remove it, remove the right side panel to complete;
![Dr.coffee - F11 Series - Disassemble side panel & rear panel - Step 2 Disassemble side panel & rear panel - Step 2]()
Step3: (As shown in Figure 1)First push the left side panel from bottom to top, then pull back the left side panel and remove it, remove the left side panel to complete.
![Dr.coffee - F11 Series - Disassemble side panel & rear panel - Step 3 Disassemble side panel & rear panel - Step 3]()
★ Attention:
- Handle gently during disassembly to prevent scratching!
Disassemble base side panel & rear panel
Step1:(Figure 1) First push the left side of the base from the bottom up, then take it out and remove it, remove the left side of the base;
![Dr.coffee - F11 Series - Disassemble base side panel & rear panel - Step 1 Disassemble base side panel & rear panel - Step 1]()
Step2:(Figure 1) First push up the right side of the base from the bottom up, then take it out and remove it, remove the right side of the base;
![Dr.coffee - F11 Series - Disassemble base side panel & rear panel - Step 2 Disassemble base side panel & rear panel - Step 2]()
Step3:(Figure 1) First unscrew the fixing screw at the marked position of the red circle, then (as shown in Figure 2) press the base rear cover from top to bottom, and finally take it out and remove it.
![Dr.coffee - F11 Series - Disassemble base side panel & rear panel - Step 3 Disassemble base side panel & rear panel - Step 3]()
★ Attention:
- Handle gently during disassembly to prevent scratching!
Disassemble brew unit
Step1:Unscrew the fixing screw at the position marked by the red circle (as shown in Figure 1), press the button at the arrow position with your finger and remove the baffle.
![Dr.coffee - F11 Series - Disassemble brew unit - Step 1 Disassemble brew unit - Step 1]()
Step2:Pull out the plug and hose at the position indicated by the arrow (as shown in Figure 1), then unscrew (as shown in Figure 2) the fixing screw at the position indicated by the red circle, grasp the brewer and take it out, remove the
![Dr.coffee - F11 Series - Disassemble brew unit - Step 2 Disassemble brew unit - Step 2]()
★ Attention:
- Please disassemble the machine after it has cooled down to prevent burns!
- In the process of disassembly, you can use both hands to take care of it, beware of bruises!
Disassemble switch valve
Step1:First (as shown in Figure 1), use a small slotted screwdriver to press the buckle with the short arrow to indicate the position, and then push the split valve back to the fixed slot.
![Dr.coffee - F11 Series - Disassemble switch valve - Step 1 Disassemble switch valve - Step 1]()
Step2:Unplug the two wiring plugs (as shown in Figure 1, 2) by the arrow
![Dr.coffee - F11 Series - Disassemble switch valve - Step 2 Disassemble switch valve - Step 2]()
Step3:Unplug the hose and water pipe connected to the red circle, and finally take out the split valve and remove the split valve.
![Dr.coffee - F11 Series - Disassemble switch valve - Step 3 Disassemble switch valve - Step 3]()
★ Attention:
- Unplug the coffee machine before doing this!
- There may be residual water in the pipe. Please prepare the water container in advance.!
Disassemble flowmeter
Step: First unplug the wiring plug on the flowmeter, then pull up the flowmeter (can be picked up with a screwdriver as shown in Figure 3), and finally unplug the connected water pipe to take out the flowmeter and disassemble the flowmeter.
![Dr.coffee - F11 Series - Disassemble flowmeter Disassemble flowmeter]()
★ Attention:
- Be careful during the disassembly process to prevent scratching your fingers!
- There may be residual water in the pipe. Please prepare the water container in advance!
Disassemble water inlet valve
Step: First pull out the water guide cover (can be picked up with a screwdriver), then pull up the water guide and unplug the connected water pipe. Disassemble the water inlet valve
![Dr.coffee - F11 Series - Disassemble water inlet valve Disassemble water inlet valve]()
★ Attention:
- Be careful during the disassembly process to prevent scratching your fingers!
- There may be residual water in the pipe. Please prepare the water container in advance!
Disassemble grinder group
Step1:(Figure 1) First remove the bean holder, then (as shown in Figure 2) press the buckle marked with the red circle to remove the Hall sensor group, and then unplug the wiring plug on the power board.
![Dr.coffee - F11 Series - Disassemble grinder group - Step 1 Disassemble grinder group - Step 1]()
Step2:(As shown in Figure 1, 2) Grab the parts of the grinder by hand, take out the whole grinder group upwards, and disassemble the grinder group.
![Dr.coffee - F11 Series - Disassemble grinder group - Step 2 Disassemble grinder group - Step 2]()
★ Attention:
- Be careful during the disassembly process to prevent scratching your fingers!
- Before removing the grinder group, please empty the residual coffee beans and coffee powder in the grinder!
Disassemble front panel group
Step1:First unplug (as shown in Figure 1) the wiring plug at the position indicated by the arrow, then unscrew the two fixing screws at the position marked by the red circle (as shown in Figure 1), and then unplug the three water pipes marked by the arrow (Figure 2).
![Dr.coffee - F11 Series - Disassemble front panel group - Step 1 Disassemble front panel group - Step 1]()
Step2:(Figures 1, 2) Press with a flat-blade screwdriver, six arrows indicate the position of the buckle and loosen the buckle.
![Dr.coffee - F11 Series - Disassemble front panel group - Step 2 Disassemble front panel group - Step 2]()
Step3:(Figure 1, 2) Grab the front panel group with both hands, pull out the entire assembly forcefully, remove the front panel group to complete.
![Dr.coffee - F11 Series - Disassemble front panel group - Step 3 Disassemble front panel group - Step 3]()
★ Attention:
- The display is made of glass. Please take it lightly during the disassembly process to prevent the glass from breaking!
Disassemble pressure releasing valve
Step1:First (as shown in Figure 1), hold the gear lever bracket and remove the gear lever set in the direction of the arrow.
![Dr.coffee - F11 Series - Disassemble pressure releasing valve - Step 1 Disassemble pressure releasing valve - Step 1]()
Step2:Press with a flat-blade screwdriver (as shown in Figure 1, 2), eight red circles indicate the position of the buckle, and release the buckle to remove the two side panels (Figure 3)
![Dr.coffee - F11 Series - Disassemble pressure releasing valve - Step 2 Disassemble pressure releasing valve - Step 2]()
Step3:Grasp the pressure relief valve block with your hand and pull out the pressure relief valve group in the direction indicated by the arrow (Figure 1). Disassemble the group.
![Dr.coffee - F11 Series - Disassemble pressure releasing valve - Step 3 Disassemble pressure releasing valve - Step 3]()
★ Attention:
- Please cool down the machine before disassembling to prevent burns!
Disassemble control board
Step:(Figure 1) First unplug all the wiring plugs on the main control board, then (as shown in Figure 2) remove the four screws that fix the main control board, and finally remove the main control board.
![Dr.coffee - F11 Series - Disassemble control board - Step 1 Disassemble control board - Step 1]()
★ Attention:
- Unplug the coffee machine before doing this!
- When pulling the cable plug, please press the buckle first and then pull the plug to prevent the terminal from being broken!
Disassemble power PCB
Step: (Figure 1) First unplug all the power plugs on the power board, then (as shown in Figure 2) remove the five screws that secure the power board, and finally remove the power board.
![Dr.coffee - F11 Series - Disassemble power PCB Disassemble power PCB]()
★ Attention:
- Unplug the coffee machine before doing this!
- When pulling the cable plug, please press the buckle first and then pull the plug to prevent the terminal from being broken!
Disassemble pump
Step1:First unplug the plug (as shown in Figure 1), then remove the small spring clip (as shown in Figure 2) and pull out the water pipe. Then press the water pump to remove the water pump.
![Dr.coffee - F11 Series - Disassemble pump - Step 1 Disassemble pump - Step 1]()
Step2:According to the position shown by the arrow (as shown in Figure 1), pull out the silicone water pipe connected to the pump, and finally take out the pump set and remove the pump set.
![Dr.coffee - F11 Series - Disassemble pump - Step 2 Disassemble pump - Step 2]()
★ Attention:
- Unplug the coffee machine before doing this!
- There may be residual water in the pipe. Please prepare the water container in advance!
Disassemble theroblock
Step1:First pull out (as shown in Figure 1, 2) the red box marked the position of the wiring plug.
![Dr.coffee - F11 Series - Disassemble theroblock- Step 1 Disassemble theroblock- Step 1]()
Step2:Then pull out (as shown in Figure 1, 2) the position of the wiring plug.
![Dr.coffee - F11 Series - Disassemble theroblock- Step 2 Disassemble theroblock- Step 2]()
Step3:Unplug (as shown in Figure 1) the four water pipe joints indicated by the arrow, and finally unscrew (as shown in Figure 2) the fixing screws at the position indicated by the red circle, remove the heating plate set outward, and disassemble it.
![Dr.coffee - F11 Series - Disassemble theroblock- Step 3 Disassemble theroblock- Step 3]()
★ Attention:
- Unplug the coffee machine before doing this!
- Be careful during the disassembly process to prevent scratching your fingers!
- Please disassemble the coffee machine after it has cooled down completely, beware of burns.!
Disassemble brew motor group
Step1:First pull out the wiring plug (as shown in Figure 1, 2)
![Dr.coffee - F11 Series - Disassemble brew motor group - Step 1 Disassemble brew motor group - Step 1]()
Step2:Then unscrew (as shown in Figure 1) the two fixing screws at the position marked by the red circle, and finally take the drive unit out and take out the drive set to complete.
![Dr.coffee - F11 Series - Disassemble brew motor group - Step 2 Disassemble brew motor group - Step 2]()
★ Attention:
- Unplug the coffee machine before doing this!
Disassemble
Step1:First pull out (as shown in Figure 1) the position of the arrow plug.
![Dr.coffee - F11 Series - Disassemble - Step 1 Disassemble - Step 1]()
Step2:Then pull out (as shown in Figure 1) the position of the wiring plug and the water pipe.
![Dr.coffee - F11 Series - Disassemble - Step 2 Disassemble - Step 2]()
Step3:Finally, use a flat-blade screwdriver to press (as shown in Figure 1). The short arrow indicates the position of the buckle, and in the direction of the long arrow, push the inlet valve group to the right.
![Dr.coffee - F11 Series - Disassemble - Step 3 Disassemble - Step 3]()
★ Attention:
- Unplug the coffee machine before doing this!
Disassemble pressure regulating valve
Step1:First (as shown in Figure 1), in the direction of the arrow, hold the gear lever bracket and pull up the gear lever set.
![Dr.coffee - F11 Series - Disassemble pressure regulating valve - Step 1 Disassemble pressure regulating valve - Step 1]()
Step2:Hold the slag bar as shown in Figure 1 and gently rotate the hook position counterclockwise to release the hook and push the slag bar upward.
![Dr.coffee - F11 Series - Disassemble pressure regulating valve - Step 2 Disassemble pressure regulating valve - Step 2]()
Step3:Use a flat-blade screwdriver to press (as shown in Figures 1-4) the buckle at the position indicated by the arrow, loosen all the buckles, and remove the top cover of the brewer.
![Dr.coffee - F11 Series - Disassemble pressure regulating valve - Step 3 Disassemble pressure regulating valve - Step 3]()
Step4:(Figure 1, 2) Hold the stepper motor holder by hand, rotate the counterclockwise direction, then pull up the accumulator valve group, and remove the accumulator valve group.
![Dr.coffee - F11 Series - Disassemble pressure regulating valve - Step 4 Disassemble pressure regulating valve - Step 4]()
- Unplug the coffee machine before doing this!
Maintenance
Milk frother clean
Step1:(Figure 1) remove the milk tube.
![Dr.coffee - F11 Series - Milk frother clean - Step 1 Milk frother clean - Step 1]()
Step2:(Figure 1) Use your fingers to pinch the buckles on both sides of the foamer, (as shown in Figure 2), remove the cover, and then (as shown in Figure 3) forcefully remove the foamer.
![Dr.coffee - F11 Series - Milk frother clean - Step 2 Milk frother clean - Step 2]()
Step3:Pull out the connector and silicone part in the foamer and rinse it under the tap.
![Dr.coffee - F11 Series - Milk frother clean - Step 3 Milk frother clean - Step 3]()
Step4:Put the rinsed milk frothers back into the machine as shown in the figure and cover the coffee outlet cover.
![Dr.coffee - F11 Series - Milk frother clean - Step 4 Milk frother clean - Step 4]()
★ Attention:
- Please disassemble the machine after it has cooled down to prevent burns!
- When installing the silicone device, carefully check that it is in place. Otherwise it may also cause no milk or milk foam.
Coffee machine clean
- Clean the coffee machine bean box, appearance and screen: wipe the appearance and screen of the coffee machine with a clean, soft and dry rag; (Figure 1, 2, 3)
![Dr.coffee - F11 Series - Coffee machine clean - Step 1 Coffee machine clean - Step 1]()
- Clean the tray, coffee outlet and base: wipe the tray and coffee outlet and base with a clean, damp cloth (see Figures 4, 5, 6)
![Dr.coffee - F11 Series - Coffee machine clean - Step 2 Coffee machine clean - Step 2]()
- Clean the water tray: Rinse and wipe the components of the drip tray with running water. Pay special attention to the metal piece indicated by the arrow in Figure 8. Be sure to thoroughly clean the entire metal piece and the surrounding area and wipe the water dry. Otherwise, it may cause false alarms; (Figures 7, 8, 9, 10)
![Dr.coffee - F11 Series - Coffee machine clean - Step 3 Coffee machine clean - Step 3]()
- Clean the water tank and grounds container: Rinse and wipe the water tank and slag box with running water (Figure 11, 12)
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★ Attention:
- Please disassemble the machine after it has cooled down to prevent burns!
- Do not remove stains or coffee grounds with metal or sharp objects
Daily using and maintenance attention
- Inside the coffee bean bin and powder bin, please do not add water;
- During the operation of the coffee machine, please do not forcibly open the coffee machine door; take out the grounds container, waste water tray, water tank and other components.;
- The water tank can only be added to pure water at room temperature. Please do not add hot water or ice water.
- It is recommended to use medium or medium depth baking and low oily coffee beans. It is not recommended to use deep roasting or charcoal and very oily coffee beans;
- When the drink is out, please do not put your hand at the exit of the coffee machine to avoid burns;
- When cleaning the machine, please do not use a brush or cleaning agent to avoid damaging the appearance of the coffee machine. Please wipe it with a soft cloth dampened with water;
- Add water to the water tank, add beans and powder to the silo, please do not exceed the MAX line. If there is no MAX line, you can fill it with 8 points;
- During the process of making coffee, during the self-test reset of the machine, please do not cut off the power during the automatic cleaning process;
- Please adjust the coffee outlet height according to the height of the coffee cup to avoid spilling coffee, hot water, hot milk and other drinks;
- Please follow the correct steps when shutting down: Please click the shutdown button on the screen, the coffee machine will automatically flush, the screen will go out after the flushing is completed, and then press the power switch of the coffee machine to power off. Please do not pull the power plug directly;
- After the machine is shut down and stopped every day, please drain the coffee residue and waste water in the machine and clean it;
- To ensure the quality of the coffee, it is recommended to clean the water tank daily and replace the water in the water tank;
- If you use tap water, do not use the machine after the external water source is stopped
Safety Instructions
Safety tips
Consumer Risky
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You may get hurt if instructions are not well followed
Do follow below points:
- Do read the instructions carefully before using
- Do not use if the machine is broken or damaged
- Changing the internal devices is not permitted
- Touching the high temperature components is not permitted
- This equipment can be used by children of 8 years and above, and by persons with reduced physical, sensory or mental abilities or of a lesser level of experience and knowledge when they are supervised or have been trained in the safe use of equipment
- Take care of the children. Children are not permitted to play with the equipment
- Children are not permitted to clean and maintenance machines
- Machine is installed at obvious site
- Self-service use and operation should be supervised by trained personnel to ensure compliance with maintenance regulations and to resolve usage issues at any time
- Beans hopper only for beans, powder hopper only for powder, and manual outlet only for cleaning tablet.
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Improper use of electrical equipment can cause electric shock.
Do follow below points: - Work on electrical equipment can only be carried out by electrical professionals
- The machine must be connected with fuse-connection circuit(connection by selective protection);
- Observe the corresponding low voltage and local and regional safety regulations
- The connection must obey the regulation to avoid the electronic
- The voltage must be matched with rating plate
- Do not touch live parts
- Power off while maintenance, disconnected the machine
- Cable replaced only permitted to the trained professional person.
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Drinks with additives or residues may cause allergies.
Do follow below points - In self-service, check for possible allergenic products listed on the coffee machine
- In self-service, check for possible allergenic products with professional person.
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There is risky of getting poison by touching cleaning powders.
Do follow below points:
- Always keep cleaning tablets put of children and un-authorized person
- Do not having cleaning products
- Do not mix with cleaning products or other chemicals
- Do not add cleaning products in milk container
- Do not add cleaning products in the water tank
- Cleaning products and decalcifying agent must be used under instructions(follow the label)
- Do not eat or drink during using cleaning products
- Good ventilation must be ensured when using cleaning products
- Wear gloves
- Wash hand immediately after using cleaning products
Caution with burs It is risky to get burned, keep hands far away from steam outlet.
Caution with burs High temperature on the outlet and brewing system, only rinse the brewing system after cooling down.
Caution with crashing It is risky of being crushed by touching any active parts. Do not put your hands in bean hopper, powder hopper and brewing system during working
Machine Risky
The machine may cause impurities and damages if not installed properly.
Do follow below points:
- If the hygiene is less than 5°dHK, please install water filter. if not, the machine may be damaged
- Turn off the tap water(machines is installed with tap water connection),then turn off the switch or plug off
- Observe the corresponding low voltage and local regional safety regulations
- If machine lack of water do not switch on. Otherwise the boiler will be damaged
- Dr. coffee suggested to install check valve in the water tube, in case of the water leakage by the tube crack
- If the machine stops using for a while, deep cleaning must be done before making coffee
- Prevent coffee machines from being affected by bad weather
- Checking errors with professional person
- Please use original Dr. coffee accessories
- Please contact with after sale service team to do replacement if find damage on the surface
- Washing the machine with water or steam cleaning products is not permitted
- Do not place the machine in the location which may jet by water
- Beans hopper only for beans, powder hopper only for powder, manual outlet only for tablets
- Frozen coffee is not permitted, otherwise the brewer will be stick
- If deliver the machine on the temperature condition under 10℃, before switch on the coffee machine must be placed at a room with normally temperature for three hours after shipment, failure to comply with this regulation may result in a short circuit hazard or damage to electrical components due to condensate
- Always use a new hose kit (drinking water/waste water hose) supplied with the machine, and do not use old hoses.
Technicup BV
H. Consciencestraat 62/0
8800 Roeselare (Belgium)
Tel. +32 51 58 38 58
info@technicup.be
www.technicup.be
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Dr.coffee Cup 1 / 1 XL, F11 Series, F12 Manual
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