Setting Up Your Inspiron Desktop Before Setting Up Your This section provides information about setting up your Dell Inspiron 620 desktop. Computer WARNING: Before you begin any of the procedures in this section, read the When positioning your computer, ensure that...
You can purchase the DVI‑to‑VGA adapter, HDMI‑to‑DVI adapter, and additional HDMI or DVI cables at www.dell.com. NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors on your computer.
Setting Up Your Inspiron Desktop See the following table to identify the connectors on your computer and display. Connection Type Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑DVI (DVI cable) DVI‑to‑VGA (DVI‑to‑VGA adapter + VGA cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)
Setting Up Your Inspiron Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now.
System download and install the latest BIOS and drivers for your computer available at Your Dell computer is preconfigured with support.dell.com. the Microsoft Windows operating system. NOTE: For more information on the To set up Windows for the first time, follow operating system and features, go to the instructions on the screen.
You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs.
1. Connect the TV/digital antenna cable is not a part of your original order, you can or the cable adapter to the antenna‑in purchase one from www.dell.com. connector on your computer. Setting Up a Wired Connection 2. Turn on your computer.
Setting Up Your Inspiron Desktop Setting Up a Wireless Connection Setting Up Your Internet Connection NOTE: To set up your wireless router, see the documentation that shipped with ISPs and ISP offerings vary by country. your router. Contact your ISP for offerings available in Before you can use your wireless Internet your country.
Setting Up Your Inspiron Desktop To set up your Internet connection: 1. Save and close any open files, and exit any open programs. → Control Panel. 2. Click Start 3. In the search box, type network, and then click Network and Sharing Center→...
Using Your Inspiron Desktop This section provides information about the features available on your Inspiron desktop. Front View Features...
Headphone connector — or the power supply. Contact Dell Connects to a pair of headphones. (see “Contacting Dell” on page 57) for assistance. NOTE: To connect to a powered speaker or sound system, use the • Blinking amber —...
Using Your Inspiron Desktop Hard drive activity light — Turns on when the computer reads or writes data. A blinking white light indicates hard drive activity. CAUTION: To avoid loss of data, never turn off the computer while the hard drive activity light is blinking.
5 Expansion card slots — Provide access to connectors on any installed PCI Express cards. 6 Service Tag and Express Service Code — Used to identify your computer when you access the Dell Support website or call technical support.
Using Your Inspiron Desktop Back Panel Connectors...
Using Your Inspiron Desktop USB 2.0 connectors (6) — Network connector and light — Connect to USB devices, such as a Connects your computer to a network mouse, keyboard, printer, external drive, or a broadband device if you are using or MP3 player.
Using Your Inspiron Desktop Software Features Entertainment and Multimedia You can use your computer to watch videos, Productivity and Communication play games, create your own CDs/DVDs/ You can use your computer to create Blu‑ray Discs (optional), listen to music and presentations, brochures, greeting cards, radio stations.
For more information, go to shortcut to a desired location on Dell Stage. DellDataSafe.com. • Minimize — Drag the Dell Stage window to To schedule backups: the bottom of the screen. 1. Double‑click the Dell DataSafe Online • Personalize — Select the settings icon and icon ...
Using Your Inspiron Desktop The following are the applications available on • DELL WEB — Provides a preview of up to Dell Stage: four of your favorite web pages. Click or tap the web page preview to open it in the NOTE: Some of the applications may not web browser.
Five Real Time Clock failure identifies a problem. If this occurs, write Video card or chip failure down the beep code and contact Dell (see “Contacting Dell” on page 57) for assistance. Seven Processor failure NOTE: To replace parts, see the Service...
Solving Problems Network Problems Wired Connections If the network connection is lost — The Wireless Connections network cable is loose or damaged. If the network connection is lost — The • Check the network cable to ensure it is wireless router is offline or wireless has been plugged in and not damaged.
• If the problem persists, contact Dell (see • Press the power button. The computer “Contacting Dell” on page 57). resumes normal operation if it is off or in If the power light is solid white and the hibernate mode.
• Too many devices connected to a power support.dell.com/manuals) to ensure strip. that your computer is successfully • Multiple power strips connected to the communicating with the memory. same electrical outlet. • If the problem persists, contact Dell (see “Contacting Dell” on page 57).
If necessary, that your computer is successfully uninstall and then reinstall the program. communicating with the memory. NOTE: Software usually includes • If the problem persists, contact Dell (see installation instructions in its “Contacting Dell” on page 57). documentation or on CD.
Solving Problems If the computer stops responding or a solid If a program is designed for an earlier blue screen appears — Microsoft Windows operating system — Run the Program Compatibility Wizard. The CAUTION: You might lose data if you are Program Compatibility Wizard configures a unable to perform an operating system program so that it runs in an environment...
– Write down any error message that is displayed to help in troubleshooting • Check the software documentation or when contacting Dell. contact the software manufacturer for troubleshooting information: – Ensure that the program is compatible with the operating system installed on your computer.
The Dell Support Center provides system alerts, changes made to your computer each day. performance improvement offers, system PC Checkup Utilities information, and links to other Dell tools and • Drive Space Manager — Manage your hard diagnostic services. drive using a visual representation of space →...
Some of the software pre‑installed on your new Dell computer do not include a backup Get Help — View Dell Technical Support CD or DVD. This software is available on options, Customer Support, Tours and Training, the My Dell Downloads website.
Replace the battery (see the Service Manual identify the cause and action needed to resolve at support.dell.com/manuals) or Contact the issue. Dell (see “Contacting Dell” on page 57) for NOTE: If the message that appeared is not assistance. listed in the following examples, see the CPU fan failure —...
No timer tick interrupt — A chip on the problem — S.M.A.R.T error, possible hard drive system board might be malfunctioning or failure. Contact Dell (see “Contacting Dell” on there might be a system board failure (see the page 57) for assistance.
“Lockups incorrectly configured, you can use the and Software Problems” on page 32 and run Hardware Troubleshooter to resolve the Dell Diagnostics before you contact Dell for incompatibility. technical assistance. To start the Hardware Troubleshooter: NOTE: Dell Diagnostics works only on Dell computers.
Write down the error Enhanced Pre‑boot System Assessment (ePSA) code(s) that appear on the screen and contact tests devices such as the system board, Dell (see “Contacting Dell” on page 57) for keyboard, display, memory, hard drive, and assistance. so on.
Using Support Tools Starting Dell PC Checkup Dell PC Checkup scans and tests your computer hardware. It provides automated fixes for common configuration issues. → All Programs→ Dell→ 1. Click Start Dell Support Center→ Launch PC Checkup. 2. Select the test you want to run and follow the instructions on the screen.
You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options.
Restoring Your Operating System System Restore Starting System Restore 1. Click Start The Microsoft Windows operating systems 2. In the search box, type System Restore provide a System Restore option which allows you to return your computer to an earlier and press <Enter>.
Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the Dell DataSafe Local Backup. NOTE: Dell DataSafe Local Backup may not be available in all regions.
1. Turn off your computer. You can use Dell DataSafe Local Backup to 2. Disconnect all the devices (USB drive, restore your hard drive to the operating state printer, and so on) connected to the...
• Backup and restore your computer based support.dell.com. on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double‑click the Dell DataSafe Local Backup icon in the notification area of your desktop.
1. Insert the system recovery disc or USB key the data files on your computer, it is and restart the computer. recommended that you backup your 2. When the DELL logo appears, press <F12> data files before using the system immediately. recovery media.
Restoring Your Operating System Dell Factory Image Use Dell Factory Image Restore only as the last method to restore your operating system. Restore This option restores your hard drive to the operating state it was in when you purchased CAUTION: Using Dell Factory Image the computer.
User system and factory‑installed applications name field, then click OK. have been restored to factory condition. 6. Click Dell Factory Image Restore. 9. Click Finish to restart the computer. The Dell Factory Image Restore welcome screen appears.
NOTE: Dell’s Express Service Code system experiencing. may not be available in all countries. 2. See “Dell Diagnostics” on page 39 for When prompted by Dell’s automated procedures on how to run Dell Diagnostics. telephone system, enter your Express 3.
Technical Support and DellConnect Customer Service DellConnect is a simple online access tool that allows a Dell service and support Dell’s support service is available to answer associate to access your computer through your questions about Dell hardware. Our a broadband connection, diagnose your support staff use computer‑based diagnostics...
Getting Help Online Services Dell Support E-mail Addresses • firstname.lastname@example.org You can learn about Dell products and services on the following websites: • email@example.com • www.dell.com • firstname.lastname@example.org (Latin America and Caribbean countries only) • www.dell.com/ap (Asian/Pacific countries only) • email@example.com (Asian/Pacific countries only) • www.dell.com/jp (Japan only) Dell Marketing and Sales E-mail • www.euro.dell.com (Europe only)
Service If you need information about additional products available from Dell, or if you would To check on the status of any Dell products like to place an order, go to www.dell.com. that you have ordered, you can go to For the telephone number to call for your support.dell.com, or you can call the...
(see “Dell Diagnostics” on page 39). NOTE: Before you return the product to 4. Include any accessories that belong with Dell, ensure that you back up any data the item(s) being returned (AC adapter on the hard drive(s) and on any other cable, software, guides, and so on) if the storage device in the product.
Remember to fill out the following Diagnostics Checklist. If possible, turn on your NOTE: Have your Express Service Code computer before you call Dell for assistance ready when you call. The code helps and call from a telephone at or near the Dell’s automated‑support telephone...
If the computer is connected to • Date: a printer, print each file. Otherwise, record the • Address: contents of each file before calling Dell. • Phone number: • Error message, beep code, or diagnostic code: • Service Tag and Express Service Code (located on a label at the back of the • Description of problem and...
Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/ContactDell. 2. Select your country or region.
“System Recovery Media” on page 47 run a diagnostic program for your computer “Dell Diagnostics” on page 39 reinstall system software “My Dell Downloads” on page 36 for more information about the Microsoft support.dell.com Windows operating system and features upgrade your computer with new or...
Service Tag/Express Service Code — the back of your computer You must use the service tag to identify your “Dell Support Center” on page 35 computer on support.dell.com or to contact technical support find drivers and downloads; readme files support.dell.com...
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the Detailed System Information section in the Dell Support Center. → All Programs→ Dell→ To launch the Dell Support Center, click Start Dell Support Center→...
AMD Radeon HD 6450 memory controller AMD Radeon HD 6670 Possible memory 2 GB, 3 GB, 4 GB, 6 NVIDIA Geforce G420 configurations GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals.
Specifications Internal Connectors External Connectors PCI Express x1 three 36‑pin two front‑panel and connectors six back‑panel USB 2.0 compliant connectors PCI Express x16 one 164‑pin connector one 15‑hole connector SATA four 7‑pin connectors HDMI one 19‑pin connector External Connectors Media Card one 8‑in‑1 card reader Reader Audio:...
Specifications Power Communication AC Power Supply Network adapter 10/100/1000 Ethernet LAN on system board Wattage 300 W Wireless Wi‑Fi Input voltage 100‑127 VAC/ (optional) 200‑240 VAC Physical Input frequency 50/60 Hz Height 368.20 mm (14.50 Input current 9A (8A)/4.5 A inches) Width 182.80 mm (7.20 inches)
(noncondensing) Altitude (maximum): Maximum shock (for operating — measured Operating –15.2 to 3048 m with Dell Diagnostics running on the hard ( –50 to 10,000 ft) drive and a 2‑ms half‑sine pulse; for Storage –15.2 to 10,668 m non‑operating — measured with the hard (–50 to 35,000 ft)
Model Number Regulatory Type Input Voltage Frequency Current D11M D11M001 115 V/230 VAC 50/60 Hz 7 A/4 A or 6 A/2.1 A For details, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance.
Index Internet connection 13 e‑mail addresses for technical support 52 Internet Service Provider 13 finding more information 58 front‑side connectors 16 Line‑in connector 23 FTP login, anonymous 52 memory problems hard drive activity light 18 solving 31 hardware problems diagnosing 39 network connection Hardware Troubleshooter 39 fixing 29...
Index solving problems 28 specifications 60 optical drive 17 support e‑mail addresses 52 support sites worldwide 52 problems, solving 28 System Messages 37 products System Recovery Media 47 information and purchasing 53 system reinstall options 42 System Restore 43 resources, finding more 58 restoring factory image 48 TV tuner 13 security cable slot 21...
Index VGA connector 23 warranty returns 54 Windows Program Compatibility Wizard 33 wireless network connection 29...