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Mercury G3 2018 Owner's Manual

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2018
USER'S MANUAL

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Summary of Contents for Mercury G3 2018

  • Page 1 2018 USER’S MANUAL...
  • Page 5 TABLE OF CONTENTS Section 1 - Introduction What is CDS G3?............... 2 Software Installation Steps..........3 CDS G3 Support................ 2 Administrative Access..............6 Models Supported..............2 Antivirus/Internet Security Products........... 6 Installation.................. 2 Computer Requirements for CDS G3........6 Getting Started..............2 Operating System Requirements..........
  • Page 6 Section 6 - Frequently Asked Questions FAQs..................68 Section 7 - Appendix SmartCraft Interface Driver Installation........70 Manual Driver Installation..........70 Page ii 90-8M0138395 DECEMBER 2017...
  • Page 7 Section 1 - Introduction Section 1 - Introduction Table of Contents What is CDS G3?..............2 Software Installation Steps..........3 CDS G3 Support..............2 Administrative Access............6 Models Supported..............2 Antivirus/Internet Security Products........6 Installation................2 Computer Requirements for CDS G3........6 Getting Started..............
  • Page 8 CDS G3 Support Mercury Marine will provide support for the CDS G3 program and hardware. Any issues determined to be outside of the CDS G3 program or hardware will be the responsibility of the user. For support with CDS G3, contact Mercury Marine Technical Service at 920‑929‑5884.
  • Page 9 Section 1 - Introduction Enter the dealer number. Dealer number Enter license key Download 65471 Enter the 25‑digit license key from the tear out section of the license card. Click Download to start downloading software to the computer. NOTE: Save and Run execution may differ with various internet browsers. Select the Save button to install the program.
  • Page 10 Extracts the file needed to install. 65479 Welcome screen Click Next to continue. 65480 Accept the terms of the Mercury Computer Diagnostic System ‑ G3 Software License after reading and approving them. Click Next to continue. 65481 Page 4 90-8M0138395...
  • Page 11 65482 Ready to Install the Program Click Install to begin the installation. 65484 Installing Mercury Computer Diagnostic System G3 2018 status indicator Click Next when the button illuminates. 65486 User Account Control Click Yes to allow the software on this computer.
  • Page 12 USB: Three USB 2.0 or 3.0 ports Optional accessories: Mouse Operating System Requirements Mercury Marine will provide technical support for CDS G3 2018 when installed with the following operating systems: • Windows 7 SP1 Professional • Windows 7 SP1 Enterprise •...
  • Page 13 Section 2 - Licensing and Registration Section 2 - Licensing and Registration Table of Contents License and License Key Explanations........8 More Frequent Software and Engine Updates .... 11 The CDS G3 License ............8 CDS G3 Version Number............. 11 License Activation..............
  • Page 14 CDS G3 application and that ties a PC to a license. One license key will be issued for each license that is purchased. The key is purchased from Mercury Marine and will be shipped to the dealer on the license key card: 65513 NOTE: A CDS G3 license can be removed from a machine by pressing the "Deactivate Machine"...
  • Page 15 When the CDS G3 software is started for the first time, the license activation screen will launch and will prompt the user for a dealer number and the 25‑digit license key that was purchased from Mercury Marine. 60497 Enter the dealer number and license key. Click Activate.
  • Page 16 Section 2 - Licensing and Registration Access the Help menu located at the top of the page and select About to view the G3 version number, the Validate Account button, the Deactivate Machine button, and other important account information. 1234567 ABCDEF12345 X1X1X-X2X2X-X3X3X-X4X4X-X5X5X 65674...
  • Page 17 CDS G3 Updates Minor releases are provided at no charge during the active subscription terms of a major release. Mercury Marine will make every effort possible to make each of these releases available directly through the CDS G3 application from the Home screen.
  • Page 18 Section 2 - Licensing and Registration 5‑Day Account Validation Extension The 5‑day account validation extension feature was added to address those situations where CDS G3 users have forgotten to revalidate the software before the 45‑day revalidation period has expired. Selecting the "Extend 5 Days" button will allow fully functional use of the CDS G3 without revalidation or connecting to the internet for five additional days.
  • Page 19 Section 3 - Hardware and Connections Section 3 - Hardware and Connections Table of Contents Part Numbers............... 14 Vessels with a Junction Box ......... 14 SmartCraft Interface Cable........... 14 Vessels without a Junction Box ........15 CDS G3 Harness Connections..........14 CDS G3 Will Not Communicate With the Network....
  • Page 20 8M0046081 will not be used. More details on proper connection are detailed in the section, CDS G3 Harness Connections. SmartCraft Interface Cable The SmartCraft interface cable is a diagnostic interface to provide the ability for CDS G3 to communicate on Mercury CAN bus networks. Some features of the SmartCraft interface cable are: Ruggedized 2 channel (CAN P/H) USB‑to‑DB9 interface...
  • Page 21 Section 3 - Hardware and Connections IMPORTANT: Ensure that the correct terminator resistors are installed on both ends of the CAN P bus. The CAN P bus must be properly terminated for the tool to communicate reliably. Improper termination will result in communication errors or complete loss of communication.
  • Page 22 Try rebooting your computer after all the connections have been made. • Ensure the battery is fully charged. • Contact Mercury Product Support. If the CAN indicators are red: 65516 • The SmartCraft diagnostic interface is not connected, plug into USB port.
  • Page 23 Section 4 - New Features Section 4 - New Features Table of Contents Literature Library Version 1.2..........18 Remote Support..............18 New Engines Supported ..........18 90-8M0138395 DECEMBER 2017 Page 17...
  • Page 24 Remote Support Mercury CDS G3 now allows Mercury Technical Service call center agents to provide interactive remote support when diagnosing engine problems. Remote support allows the call center agent to see the same screens that a technician in the field sees during CDS G3 diagnostic sessions.
  • Page 25 Section 5 - Becoming Familiar with the CDS G3 Program Section 5 - Becoming Familiar with the CDS G3 Program Table of Contents Connecting to the Engine or Vessel Network....... 20 Detailed Reflash Prerequisites..........42 SmartCraft Interface Cable..........20 Reflash................. 43 Home Screen................
  • Page 26 Connecting to the Engine or Vessel Network SmartCraft Interface Cable The SmartCraft interface cable is a diagnostic interface that provides the ability for CDS G3 to communicate on Mercury CAN bus networks. Some of the features of the SmartCraft interface cable are: •...
  • Page 27 Section 5 - Becoming Familiar with the CDS G3 Program License Activation Screen The License Activation screen will be presented on any CDS G3 installation that has not been activated. This screen is also displayed when the 45 day revalidation period expires.
  • Page 28 Section 5 - Becoming Familiar with the CDS G3 Program Module Data Screen The Module Data screen allows the user to view data and engine faults. The selections in Module Data include: • Play Data: Allows the user to open a recorded file (.bdr) from a previously recorded session and play back the data in raw format.
  • Page 29 Gear icon Dealer information is downloaded from the Mercury Marine servers and is not currently editable. With the inclusion of these new print features, the Print Screen button in the main tool bar has been removed.
  • Page 30 Section 5 - Becoming Familiar with the CDS G3 Program The triangles to the right can be dragged up and down to define upper and lower limits. Also on the left are + and – buttons to zoom in and out. The focus point of zoom is the middle of the graph. It is best practice to pan the graph to the desired area before zooming.
  • Page 31 Section 5 - Becoming Familiar with the CDS G3 Program eBOM The eBOM (electronic bill of materials) screen displays the possible matches to the system the tool is connected to. CDS G3 has the ability to actually talk to each ECM/PCM that is connected in the boat via CAN P.
  • Page 32 Section 5 - Becoming Familiar with the CDS G3 Program Configuration Configuration allows the user to access the helm‑related configuration items, such as steering wheel, handles, and CAN pads. 57027 Helm Configuration provides access to helm status and configuration tools required for the setup or repair of a DTS system.
  • Page 33 Section 5 - Becoming Familiar with the CDS G3 Program Current Configuration: This tab displays the current helm configuration status of the vessel. The information is presented in a matrix format that is configured in a manner that displays information relative to the back of a boat. Example: starboard on the right and port on the left.
  • Page 34 Section 5 - Becoming Familiar with the CDS G3 Program Steering Wheel Config: This feature provides access to a tool that allows the user to set the center location of the steering wheel. The tool must see movement of the steering wheel for the value to be set.
  • Page 35 Section 5 - Becoming Familiar with the CDS G3 Program Trackpad Configuration: This feature allows the user to view and configure the trackpad on each helm. Trackpad Configuration displays the current trackpad configuration status of all helms, as well as information related to each trackpad.
  • Page 36 Section 5 - Becoming Familiar with the CDS G3 Program Assign Trackpads: This feature provides the user a wizard for assigning autopilot pad addresses by helm. All configurable autopilot pads on a helm will flash. NOTE: Autopilot pads on earlier Zeus and Axius models may not be configurable.
  • Page 37 Section 5 - Becoming Familiar with the CDS G3 Program Drive Initialization: Drive Initialization provides access to a system feature that moves the drives and trim tabs throughout their range of operation to learn the sensor range values. 57044 Drive Alignment: Drive Alignment provides access to a feature that performs an on the water and under power drive adjustments test needed to maintain a straight heading.
  • Page 38 Section 5 - Becoming Familiar with the CDS G3 Program Compass Calibration: The Compass Calibration Wizard will walk you through all the steps necessary to configure and validate the compass for use by the autopilot systems. This is the recommended path for completing the compass configuration process.
  • Page 39 Section 5 - Becoming Familiar with the CDS G3 Program Clear Compass Compensation: The Clear Compass Compensation step clears the heading error compensation table that is created and used by the autopilot to arbitrate headings between the IMU and GPS. 57049 Auto Heading Offset: Auto Heading Offset uses the GPS to automatically adjust the compass based on how well...
  • Page 40 Section 5 - Becoming Familiar with the CDS G3 Program Validate Compass Configuration: The Validate Compass Configuration step validates your current compass to ensure it will work properly with the autopilot features. 57052 Merc TDS Reset: The Merc TDS Reset configuration is used to pair key fobs to the Merc TDS (Theft Deterrent System) or remove the Merc TDS.
  • Page 41 Section 5 - Becoming Familiar with the CDS G3 Program Tilt Limit Description Tilt is generally used when referring to adjusting the drive further up out of the water. Sometimes referred to as the trailer range. There is a default limit so the engine/drive will tilt to the maximum tilt level. A tilt limit can be set with CDS G3 to restrict the tilt limit to a lower level.
  • Page 42 Section 5 - Becoming Familiar with the CDS G3 Program Diagnostic List • Set Trim Limit • Set Tilt Limit • Set Engine Location • Set Tach Link • Cylinder Misfire • Fuel Pump Output • Idle Air Control • Horn Output •...
  • Page 43 Section 5 - Becoming Familiar with the CDS G3 Program Set Trim Limit: This feature allows adjustment of the upper limit the drive can travel while under power. Because this is a configuration feature, and not a test, this procedure will eventually be moved to the Configuration section.
  • Page 44 Section 5 - Becoming Familiar with the CDS G3 Program Set Tach Link: This feature allows the user to configure the signal coming from the gray engine harness tachometer lead. This drives either an Analog Gauge Interface (AGI) or an SC100 System Link gauge. When Tach Link is enabled the gray tachometer lead does not output the analog tach signal.
  • Page 45 Section 5 - Becoming Familiar with the CDS G3 Program Idle Air Control: This feature allows the user to test the functionality of the idle air control valve. The behavior of this test on a running engine will depend on the engine coolant temperature and idle control calibration in the ECM.
  • Page 46 Section 5 - Becoming Familiar with the CDS G3 Program Smart Start: This feature allows the test of the Smart Start system and allows the user to start and stop the engine from the CDS G3 program. 57068 Tach Output: Used to validate that an analog gauge is calibrated properly and the ECU is driving the analog signal.
  • Page 47 Section 5 - Becoming Familiar with the CDS G3 Program Injector Pulse: This test confirms if an injector is actuating while installed in the engine. 57072 Auto Test: This selection performs a series of tests to identify if any faults are generated. This test also energizes the ignition system to generate a spark as a starting point for diagnostics.
  • Page 48 Section 5 - Becoming Familiar with the CDS G3 Program Oil Prime: Used to prime the oil system. 65600 Detailed Reflash Prerequisites Select the Reflash button from the navigation tray located at the bottom of the display to access the Module Reflash button and the Reflash Package Browser.
  • Page 49 Section 5 - Becoming Familiar with the CDS G3 Program The Vessel section provides an indication of the current CPU speed and CPU Vessel load as reported from the PC. • System Voltage • Closing other applications, may decrease load •...
  • Page 50 Section 5 - Becoming Familiar with the CDS G3 Program Reflash Package Browser–Show Filtered: When Show Filtered is selected, you will only be presented with reflash packages available for detected modules. 57077 Reflash Package Browser–No Updates: If the modules detected have no reflash packages available, a notification is presented stating this.
  • Page 51 Section 5 - Becoming Familiar with the CDS G3 Program Reflash Module View: This view will show you the modules available from the selected reflash package. If the module is upgradeable this will be indicated by a lightning bolt icon. The topmost upgradeable module will be highlighted indicating the order in which to reflash.
  • Page 52 Section 5 - Becoming Familiar with the CDS G3 Program Units: This function was released with version 1.4 software. It allows the user to change the units of measure on the live data screen. You can choose from English, metric, or custom, which allows you to customize your units of measure for each of the following: temperature, speed, volume, flow rate, and pressure.
  • Page 53 Help Screen: The Help feature has been removed and the contents are now integrated into the user’s manual. The user’s Mercury Marine . The User’s Manual can also be manual is available in the Windows Start Menu, in the folder named accessed through the new literature feature.
  • Page 54 Section 5 - Becoming Familiar with the CDS G3 Program Remote Support Feature Download and Installation Remote Support Download Click Download to download the remote support software. 65604 Observe progress of the download until it is complete. 65605 Page 48 90-8M0138395 DECEMBER 2017...
  • Page 55 Section 5 - Becoming Familiar with the CDS G3 Program Click Install. 65606 Wait while the software is extracted onto your computer. 65607 Click Next. 65608 90-8M0138395 DECEMBER 2017 Page 49...
  • Page 56 If you accept the terms of the software license agreement, click Next to continue the software installation. 65609 Click Install. 65610 Wait until the InstallShield Wizard installs the Mercury Remote Support Client. This may take several minutes. 65611 Page 50 90-8M0138395 DECEMBER 2017...
  • Page 57 NOTE: An internet hot spot and cell phone service is required when running on open water (Mercury Marine is not responsible for any hot spot or data charges, please check with your phone and internet supplier for more information).
  • Page 58 CDS G3 remote access permission. Mercury Technical Support cannot connect without approval. Click Yes, the remote technician and call center agent are now viewing the same information on the screen. The Mercury Technical Service call center agent can now access the remote computer.
  • Page 59 Section 5 - Becoming Familiar with the CDS G3 Program The Disable Control menu item will prevent the call center agent from controlling the remote computer. The Disable View menu item will prevent the call center agent from viewing the remote computer display. The Upload File menu item will enable file transfer from the remote computer to the call center agent.
  • Page 60 Section 5 - Becoming Familiar with the CDS G3 Program Observe progress of the download until it is complete. 65627 After the download has finished click Install. CDS G3 will close after the software is installed. 65628 The software will extract the necessary files to install the literature feature.
  • Page 61 Section 5 - Becoming Familiar with the CDS G3 Program Click Next. 65630 Read the software license agreement and accept or decline the terms of the agreement. If you accept the terms of the software license agreement, click Next to continue the software installation.
  • Page 62 Section 5 - Becoming Familiar with the CDS G3 Program Click Install. 65633 Wait while the InstallShield Wizard installs the Mercury CDS G3 Literature Add‑in. This may take several minutes. 65634 User Account Control (UAC) will ask if it’s ok to install the program on computer.
  • Page 63 Click Finish to complete installation. 65636 Full View of Literature Library Choose from four document types or five Mercury product lines and download documents into the CDS G3 Downloaded Documents index. NOTE: Availability based on literature fee payment and contracted product lines.
  • Page 64 Section 5 - Becoming Familiar with the CDS G3 Program Literature Search Features Search Library Click on the tab to expand the left pane. 65638 Input a word or number then click on the magnifier to start the search. 65640 Type in a word and then you can select a category to filter the search.
  • Page 65 Section 5 - Becoming Familiar with the CDS G3 Program Downloading Literature Documents to CDS G3 Click on the circle with the down arrow. Observe progress of the download until it is complete. The download is complete and the document is ready to view.
  • Page 66 Section 5 - Becoming Familiar with the CDS G3 Program Literature Notes Add Notes • Click on the green Add Notes icon to add a note anywhere in the document. 65645 • The Add Note pane will appear on the left side of the CDS G3 display.
  • Page 67 Section 5 - Becoming Familiar with the CDS G3 Program Saved notes will appear in the notebook section while viewing the document. You can delete the note by clicking on the Trash symbol if you no longer need the note, or made a mistake. 65648 A red number will indicate the number of notes applied to the section.
  • Page 68 Section 5 - Becoming Familiar with the CDS G3 Program Click on the number to view the notes. 65650 Edit Notes The Section Notes and View Note fields list all document notes by section. Open a note by clicking on the blue note icon, or delete the note by clicking on the Trash symbol. Click the Close button to return to the main Notebook.
  • Page 69 Section 5 - Becoming Familiar with the CDS G3 Program After the text is selected a pop‑up appears with four options: • Highlight • Strikethrough • Add Note • Replace Text with Note 65654 Select Highlight and the selected text appears in yellow.
  • Page 70 Section 5 - Becoming Familiar with the CDS G3 Program Select Add Note and the Add Note box opens on the left side of the display, add a note and click Save. The selected area is now highlighted and has a note symbol at the end. 65646 Replace specific text, by selecting the text, then click Replace Text with...
  • Page 71 Section 5 - Becoming Familiar with the CDS G3 Program To delete the Highlighter, click Yes from the pop‑up window on the content screen. To delete the Strikethrough, click Yes from the pop‑up window on the content screen. 65660 90-8M0138395 DECEMBER 2017 Page 65...
  • Page 72 Section 5 - Becoming Familiar with the CDS G3 Program Literature Zoom To zoom in on a picture, hover over the picture and you will see a magnifying glass, click on it. Use the + and – symbols to zoom in or out. 48714 65661 Page 66...
  • Page 73 Section 6 - Frequently Asked Questions Section 6 - Frequently Asked Questions Table of Contents FAQs..................68 90-8M0138395 DECEMBER 2017 Page 67...
  • Page 74 Section 6 - Frequently Asked Questions FAQs Q: I get a "License Exceeded" message when I open CDS G3. A: CDS G3 is installed on another computer with the same license key. • Go to the top menu of CDS G3 and Select help > about. •...
  • Page 75 Section 7 - Appendix Section 7 - Appendix Table of Contents SmartCraft Interface Driver Installation........ 70 Manual Driver Installation ..........70 90-8M0138395 DECEMBER 2017 Page 69...
  • Page 76 Section 7 - Appendix SmartCraft Interface Driver Installation In versions prior to 1.4, we have noticed a high number of issues with the SmartCraft interface cable not working after a new installation. In version 1.4, we have addressed several issues to improve this process. If you experience a suspected driver issue, the key indicator is the green power LED on the SmartCraft interface cable is flashing.