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Lenovo 7DBY Message Reference
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Lenovo 7DBY Message Reference

Lenovo 7DBY Message Reference

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ThinkEdge SE455 V3
Messages and Codes Reference
Machine Types: 7DBY

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Summary of Contents for Lenovo 7DBY

  • Page 1 ThinkEdge SE455 V3 Messages and Codes Reference Machine Types: 7DBY...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Seventh Edition (October 2024) ©...
  • Page 3 Chapter 3. UEFI events ..157 Contacting Support ... . . 217 UEFI events organized by severity ..157 © Copyright Lenovo 2023, 2024...
  • Page 4 ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 5 Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – CA. Cooling - Fans, blowers, mux cards, policies, chillers/refrigeration, water management units, water pumps, water filtration, air flow sensors, thermal monitors. – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM.
  • Page 7 – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. –...
  • Page 8 ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 9 Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
  • Page 10 If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
  • Page 11 Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPPU0004M [ProcessorElementName] has Failed with FRB1/BIST condition. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] failed to complete. FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor Informational...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client.
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4010I UEFI Reported: [arg1]. Informational FQXSPEM4011I XCC failed to log previous event [arg1]. Informational FQXSPEM4012I User [arg1] made system [arg2] Encapsulation lite Mode. Informational FQXSPEM4013I Battery error was detected by RAID controller. The battery unit needs Informational replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4014I...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4027I Drive error was detected by RAID controller. Please check the event Informational logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4].
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2006I System [ComputerSystemElementName] has recovered from an NMI. Informational FQXSPIO2007I A PCI PERR recovery has occurred on system Informational [ComputerSystemElementName]. FQXSPIO2008I A PCI SERR on system [ComputerSystemElementName] has Informational deasserted.
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4013I LAN: Ethernet[[arg1]] interface is no longer active. Informational FQXSPNM4014I LAN: Ethernet[[arg1]] interface is now active. Informational FQXSPNM4015I DHCP setting changed to [arg1] by user [arg2]. Informational FQXSPNM4016I Domain name set to [arg1] by user [arg2].
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4004I Operating System status has changed to [arg1]. Informational Informational FQXSPOS4005I Host Power-On password changed by user [arg1] from [arg2] at IP address [arg3]. FQXSPOS4006I Host Power-On password cleared by user [arg1] from [arg2] at IP Informational address [arg3].
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4022I The server was restarted for an unknown reason. Informational FQXSPPP4023I The server is restarted by chassis control command. Informational The server was reset via push button. Informational FQXSPPP4024I FQXSPPP4025I The server was powered-up via power push button.
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4051I The progrmmable GPU total power capping value in slot [arg1] is Informational changed to [arg2] watts by user [arg3] from [arg4] at IP address [arg5]. FQXSPPP4052I The progrmmable GPU peak power capping value in slot [arg1] is Informational changed to [arg2] watts by user [arg3] from [arg4] at IP address [arg5].
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2110I Non-redundant:Insufficient Resources for Informational [RedundancySetElementName] has deasserted. FQXSPPW4001I PCIe Power Brake for [arg1] has been [arg2]. Informational FQXSPPW4003I The customized total graphics power is within the pre-configured Informational limit.
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4001I Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at Informational IP address [arg4]. FQXSPSE4002I Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB Informational client at IP address [arg4].
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4024I SSH Client key imported for user [arg1] from [arg2] by user [arg3] from Informational [arg4] at IP address [arg5]. FQXSPSE4025I SSH Client key removed from user [arg1] by user [arg2] from [arg3] at Informational IP address [arg4].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4050I [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. Informational Informational FQXSPSE4051I Management Controller [arg1] joined the neighbor group [arg2] by user [arg3] at IP address [arg4]. FQXSPSE4052I The password of neighbor group [arg1] is modified by [arg2] [arg3] at Informational...
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4073I Motion detection is [arg1] by user [arg2] from [arg3] at IP address Informational [arg4]. FQXSPSE4074I Security mode downgrades because the XCC2 Platinum Upgrade key Informational is expired or deleted. FQXSPSE4075I [arg1] by KCS to allow secure boot to be enabled by user [arg2] from Informational...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4005I Manual Call Home by user [arg1]: [arg2]. Informational FQXSPSS4006I Call Home to [arg1] failed to complete: [arg2]. Informational FQXSPSS4007I The BMC functionality tier is changed from [arg1] to [arg2]. Informational FQXSPSS4008I The [arg1] setting has been changed to [arg2] by user [arg3].
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP4011I Flash [arg1] of [arg2] from [arg3] failed for user [arg4]. Informational FQXSPWD0000I Watchdog Timer expired for [WatchdogElementName]. Informational FQXSPWD0001I Reboot of system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName]. Informational FQXSPWD0002I Powering off system [ComputerSystemElementName] initiated by...
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0101J Redundancy Degraded for [RedundancySetElementName] has Warning asserted. FQXSPPW0104J Non-redundant:Sufficient Resources from Redundancy Degraded or Warning Fully Redundant for [RedundancySetElementName] has asserted. FQXSPPW4002I Total graphics power value has exceeded the pre-configured limit. Warning FQXSPSD0002G Failure Predicted on [StorageVolumeElementName] for array...
  • Page 30 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0007N A PCI PERR has occurred on system Error [ComputerSystemElementName]. FQXSPIO0008N A PCI SERR has occurred on system Error [ComputerSystemElementName]. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. Error FQXSPIO0013N A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 31 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD0002L Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has a fault. Error Error FQXSPSD0005L Array [ComputerSystemElementName] is in critical condition. FQXSPSD0006L Array [ComputerSystemElementName] has failed. Error FQXSPSD0007L Array critical asserted on drive [arg1] in the enclosure/chassis (MTM- Error S/N: [arg2]).
  • Page 32 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 33 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 34 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start from [arg3] at IP address [arg4].
  • Page 35 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0256 User Action: Information only; no action is required. • FQXSPBR400BI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to complete.
  • Page 36 This message is for the user started a Federation update. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0260 User Action: Information only; no action is required. •...
  • Page 37 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
  • Page 38 2. If the problem issue still exist, check XCC Web GUI to check the temporature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 39 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0481 User Action: Information only; no action is required • FQXSPCA2007I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted.
  • Page 40 • FQXSPCA2017I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0523...
  • Page 41 • FQXSPCN4002I: User [arg1] has terminated an active CLI console session. A user has terminated an active CLI console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0145 User Action: Information only;...
  • Page 42 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 43 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required. • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No...
  • Page 44 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0150 User Action: Information only; no action is required. • FQXSPDM4008I: User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server Severity: Info Serviceable: No...
  • Page 45 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0334 User Action: Information only; no action is required. • FQXSPDM4013I: User [arg1] has changed the caching configuration for the key management server: Caching enabled=[arg2] Interval=[arg3] User changed the caching configuration for the key management server Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 46 Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Use storcli or LSA to check if there is any warning or critical RAID event. • FQXSPEA2002I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 47 Automatically notify Support: No Alert Category: System - Event Log Fullness SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0038 User Action: To avoid losing older log entries, save the log as a text file and clear the log. •...
  • Page 48 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0110 User Action: Information only; no action is required. • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8] by user [arg9] from [arg10] at IP address [arg11]. A user adds or updates an Alert Recipient Severity: Info Serviceable: No...
  • Page 49 CIM Prefix: IMM CIM ID: 0161 User Action: Information only; no action is required. • FQXSPEM4011I: XCC failed to log previous event [arg1]. XCC failed to log a previous event. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0196 User Action:...
  • Page 50 User Action: Information only; no action is required. • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 User Action: Information only;...
  • Page 51 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0207 User Action: Information only; no action is required. • FQXSPEM4019I: Connectivity issue detected with the enclosure/chassis. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure/chassis Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 52 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0211 User Action: Information only; no action is required. • FQXSPEM4024I: The RAID controller detected one or more possible configuration problem within the subsystem.
  • Page 53 • FQXSPEM4027I: Drive error was detected by RAID controller. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 54 • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SSD wear threshold setting is changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0273 User Action:...
  • Page 55 Attempting to perform scheduled dust filter measurement Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0306 User Action: Information only; no action is required. • FQXSPEM4038I: Dust filter measurement schedule is disabled on server [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 56 SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0312 User Action: Information only; no action is required. • FQXSPEM4042I: The SmartNIC in slot [arg1] went through a crash dump. SmartNIC in a certain slot went through a crash dump Severity: Info Serviceable: No...
  • Page 57 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only; no action is required. • FQXSPFC4001I: The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 58 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 59 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 60 Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0228 User Action: Check the event log in system event log to resolve any issues related the NMI •...
  • Page 61 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 62 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO2003I: System [ComputerSystemElementName] has recovered from a diagnostic interrupt.
  • Page 63 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 64 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0276 User Action: Information only; no action is required. • FQXSPIO4002I: GPU Board Status was recovered by [arg1] of [arg1]. This message is for the use case where GPU Board Status was changed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 65 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 66 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 67 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 68 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered.
  • Page 69 Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0147 User Action: Information only; no action is required • FQXSPMA2024I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 70 CIM Prefix: IMM CIM ID: 0004 User Action: Information only; no action is required. • FQXSPNM4003I: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 71 User Action: Information only; no action is required. • FQXSPNM4007I: IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 72 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 73 Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0025 User Action: Information only; no action is required. • FQXSPNM4015I: DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting.
  • Page 74 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0045 User Action: Information only; no action is required. • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registration and values Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0046...
  • Page 75 User Action: Information only; no action is required. • FQXSPNM4023I: IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0050 User Action: Information only;...
  • Page 76 • FQXSPNM4027I: IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 stateless auto-assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0054 User Action: Information only;...
  • Page 77 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 78 Information only; no action is required. • FQXSPNM4035I: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0063 User Action:...
  • Page 79 A user has modified the SNMP Agent port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0067 User Action: Information only; no action is required. •...
  • Page 80 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0086 User Action: Information only; no action is required. • FQXSPNM4044I: Telnet [arg1] by user [arg2]. A user enables or disables Telnet services Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 81 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0090 User Action: Information only; no action is required. • FQXSPNM4048I: PXE boot requested by user [arg1]. PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 82 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 83 User Action: Information only; no action is required. • FQXSPNM4056I: The NTP server address [arg1] is invalid. Report NTP server invalid Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0249 User Action: Information only;...
  • Page 84 User Action: Information only; no action is required. • FQXSPNM4060I: IP address of default gateway of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 85 Information only; no action is required. • FQXSPNM4064I: IP address of default gateway of WIFI interface is modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user WIFI IP default gateway set. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 86 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 87 • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0191 User Action: Information only; no action is required. •...
  • Page 88 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 89 • FQXSPOS4012I: POST watchdog Screen Capture Occurred. This message is for the use case where an operating system error has occurred and the screen was captured. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0302 User Action: Information only;...
  • Page 90 A user configured a recurring Server Power Action Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0083 User Action: Information only; no action is required. • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action.
  • Page 91 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0115 User Action: Information only; no action is required. • FQXSPPP4008I: The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed Severity: Info Serviceable: No...
  • Page 92 CIM Prefix: IMM CIM ID: 0119 User Action: Information only; no action is required. • FQXSPPP4012I: Power capping was deactivated by user [arg1]. Power capping deactivated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0120 User Action:...
  • Page 93 Information only; no action is required. • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0124 User Action:...
  • Page 94 Power exceeded cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0130 User Action: Information only; no action is required. • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No...
  • Page 95 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168 User Action: Information only; no action is required. • FQXSPPP4025I: The server was powered-up via power push button. Server was power-up via power push button Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 96 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0172 User Action: Information only; no action is required. • FQXSPPP4029I: The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state.
  • Page 97 CIM Prefix: IMM CIM ID: 0176 User Action: Information only; no action is required. • FQXSPPP4033I: The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 98 Information only; no action is required. • FQXSPPP4037I: The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0181 User Action: Information only;...
  • Page 99 • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered off via Real Time Clock (scheduled power off) Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0185 User Action: Information only;...
  • Page 100 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0189 User Action: Information only; no action is required. • FQXSPPP4047I: Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user.
  • Page 101 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253 User Action: Information only; no action is required. • FQXSPPP4051I: The progrmmable GPU total power capping value in slot [arg1] is changed to [arg2] watts by user [arg3] from [arg4] at IP address [arg5]. Progrmmable GPU total power capping changed by user Severity: Info Serviceable: No...
  • Page 102 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0316 User Action: Information only; no action is required. • FQXSPPR0000I: [ManagedElementName] detected as present. This message is for the use case when an implementation has detected a Managed Element is now Present.
  • Page 103 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 104 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPU0010G: The Processor [ProcessorElementName] is operating in a Degraded State due to [ProcessorElementName].
  • Page 105 Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0037 User Action: Information only; no action is required • FQXSPPU2002I: The Processor [ProcessorElementName] is no longer operating in a Degraded State. This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state.
  • Page 106 Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0088 User Action: Please check event log in xClarity Controller (XCC) Web GUI to identify the power supply unit failure •...
  • Page 107 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power Off SNMP Trap ID: 23 CIM Prefix: PLAT CIM ID: 0106 User Action: Information only; no action is required. • FQXSPPW0009I: [PowerSupplyElementName] has been Power Cycled. This message is for the use case when an implementation has detected a Power Unit that has been power cycled.
  • Page 108 2. Check the event log in xClarity Controller (XCC) Web GUI to the detail information to reseat/reinstall/ upgrade power supply unit. 3. If the problem still exist, please contact Lenovo support • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 109 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 110 • FQXSPPW2001I: [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Power Supply has been removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0085 User Action:...
  • Page 111 Information only; no action is required • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action:...
  • Page 112 User Action: Information only; no action is required • FQXSPPW2057I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 113 User Action: Information only; no action is required. • FQXSPPW2104I: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply...
  • Page 114 Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: IMM CIM ID: 0328 User Action: Information only; no action is required. • FQXSPPW4003I: The customized total graphics power is within the pre-configured limit. This message is for the use case where the customized total graphics power is within the pre-configured limit.
  • Page 115 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 116 User Action: Replace hard disk drive 0 at the next maintenance period. • FQXSPSD0003I: Hot Spare enabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 117 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Re-create the array. 3. Restore the data from a backup. • FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 118 User Action: Complete the following steps: 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Re-create the array. 3. Restore the data from a backup. • FQXSPSD2000I: The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName].
  • Page 119 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0171 User Action: Information only;...
  • Page 120 This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0167 User Action: Information only;...
  • Page 121 Information only; no action is required • FQXSPSD2013I: Array critical deasserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that a Critical Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
  • Page 122 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 123 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0016 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
  • Page 124 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 125 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required. • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].
  • Page 126 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0093 User Action: Information only; no action is required. • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 127 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0100 User Action: Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 128 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0104 User Action: Information only; no action is required. • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8]. User account SNMPv3 settings changed Severity: Info Serviceable: No...
  • Page 129 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0108 User Action: Information only; no action is required. • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3].
  • Page 130 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0154 User Action: Information only; no action is required. • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info...
  • Page 131 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0158 User Action: Information only; no action is required. • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 132 CIM Prefix: IMM CIM ID: 0218 User Action: Information only; no action is required. • FQXSPSE4038I: Minimum TLS level modified from [arg1] to [arg2] by user [arg3]. Minimum TLS level modified Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action:...
  • Page 133 User Action: Information only; no action is required. • FQXSPSE4042I: The third-party password function [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully switch the third-party password function. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 134 User Action: Information only; no action is required. • FQXSPSE4046I: The third-party password of the user [arg1] has been retrieved by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully retrieving the third-party password. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 135 Information only; no action is required. • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action:...
  • Page 136 Information only; no action is required. • FQXSPSE4054I: IPMI SEL wrapping mode is [arg1] by user [arg2] at IP address [arg3]. IPMI SEL wrapping mode is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action:...
  • Page 137 A user account was deleted by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required. • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No...
  • Page 138 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0278 User Action: Information only; no action is required. • FQXSPSE4063I: The system guard configuration is updated: status=[arg1], hardware inventory= [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6].
  • Page 139 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0284 User Action: Information only; no action is required. • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9].
  • Page 140 A user enables or disables Lockdown mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0291 User Action: Information only; no action is required. • FQXSPSE4071I: Chassis Intrusion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 141 This message is for the use case where security mode downgrades because XCC2 Platinum Upgrade key is expired or deleted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0300 User Action: Information only;...
  • Page 142 • FQXSPSE4078I: Bluetooth is [arg1] by pressing bluetooth button on front pannel. Bluetooth is enabled/disabled by pressing bluetooth button on front pannel Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0315 User Action: Information only;...
  • Page 143 This message is for the use case where remote key management server is unaccessable. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0330 User Action: Information only; no action is required. •...
  • Page 144 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0336 User Action: Information only; no action is required. • FQXSPSE4089I: The chassis node with node ID [arg1] is inserted. This message is for the use case where node is inserted into the chassis. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 145 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0345 User Action: Information only; no action is required. • FQXSPSE4093I: SNMPv1 [arg1] set by user [arg2]: address=[arg3]. A user changed the SNMPv1 community address Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0346...
  • Page 146 CIM Prefix: PLAT CIM ID: 0524 User Action: Using XCC web or LSA or Storcli to check the status of every virtual disk on your system, resolve the problem on the problematic virtual disk(s). • FQXSPSR2001I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state.
  • Page 147 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0096 User Action: Information only; no action is required. • FQXSPSS4003I: License key for [arg1] removed by user [arg2]. A user removes a License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0097...
  • Page 148 User Action: Information only; no action is required. • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. Tier Change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0222 User Action: Information only;...
  • Page 149 • FQXSPSS4011I: Fan speed boost setting is changed from [arg1] to [arg2]. The setting of fan speed boost is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0254 User Action: Information only;...
  • Page 150 User Action: Information only; no action is required. • FQXSPTR4003I: Synchronize time setting by user [arg1]: Mode=Sync with server clock. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0224 User Action:...
  • Page 151 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 152 This message is for the use case when an implementation has detected a Device was inserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0536 User Action: Information only;...
  • Page 153 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only;...
  • Page 154 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 155 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 156 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers.
  • Page 157 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0298 User Action: Information only; no action is required. • FQXSPUP4008I: Violation access to UEFI SPI flash is detected and isolated. This message is for the use case where violation access to UEFI SPI flash is detected and isolated.
  • Page 158 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0326 User Action: Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 159 This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0374 User Action: Information only;...
  • Page 160 ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 161 UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 162 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0002I The uncorrectable memory error state has been cleared. Informational FQXSFMA0006I [arg1] DIMM [arg2] has been detected, the DIMM serial number is Informational [arg3]. FQXSFMA0007I [arg1] DIMM number [arg2] has been replaced. [arg3] Informational FQXSFMA0008I DIMM [arg1] POST memory test failure has been recovered.
  • Page 163 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4081I Host Power-On password has been cleared. Informational FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational FQXSFPU4084I Host boot order has been changed. Informational FQXSFPU4085I Host WOL boot order has been changed.
  • Page 164 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0050G DRAM PFA threshold limit exceeded on DIMM [arg1] sub-channel Warning [arg2] Rank [arg3] DRAM [arg4], DIMM identifier is [arg5]. FQXSFMA0057G Page Retire PFA Threshold limit exceeded on DIMM [arg1] at address Warning [arg2].[arg3] [arg4] FQXSFMA0067G...
  • Page 165 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFDD0004M DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Error Controller. FQXSFDD0008K Self-Encrypting Drive (SED) Error: failed to get key. Error FQXSFDD0009K Self-Encrypting Drive (SED) Error: failed to access drive [arg1]. Error Error FQXSFDD0010K...
  • Page 166 2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 167 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 168 Check configuration on SKLM/KMIP server. c. Check configuration on XCC website. d. DC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0009I: Self-Encrypting Drive (SED) Error: recovered from failure to access drive [arg1]. Severity: Info...
  • Page 169 [arg1]: slot/bay label name in system User Action: Complete the following steps: 1. DC cycle the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0012I: SATA Hard Drive Error: [arg1] was recovered. Severity: Info Parameters:...
  • Page 170 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 171 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 172 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
  • Page 173 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 174 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 3. Check the system spec to make sure that the PCIe device or NVME disk is installed in the compatible PCIe slot or bay and a compatible cable is used.
  • Page 175 [arg1]: Cpu Silk screen label, 1-based User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 176 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 177 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3] Severity: Info Parameters: [arg1] :Unqualified/Non Lenovo [arg2]: Dimm Silk Label, 1-based [arg3]: DIMM info (S/N, FRU and UDI.), e. g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1.
  • Page 178 User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 179 Diagnostics > Memory Test > Advanced Memory Test to repair the DIMM. 2. Reseat the failing DIMM identified by LightPath and/or event log entry. 3. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0027I: Invalid memory configuration (unsupported DIMM Population) recovered.
  • Page 180 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 181 2. Reseat the affected DIMM. 3. Restore the A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics >...
  • Page 182 3. Restore the A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. Run advance memory test using the XClarity Provisioning Manager. Click Diagnostics > Run Diagnostics >...
  • Page 183 [arg1]: Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 184 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 185 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 186 2. Power off the system and remove the A/C power. 3. Restore the A/C power and power on the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
  • Page 187 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > processor board replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
  • Page 188 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_POLICY found...
  • Page 189 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4056M: TPM card is changed, need install back the original TPM card which shipped with the system. Severity: Error User Action: Complete the following steps: 1.
  • Page 190 1. If a CPU has been replaced with a new one, roll back the original CPU and reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4074G: Platform secure boot fuse is enabled but CPU 2 unfused.
  • Page 191 2. Check XCC logs,and make sure the PSU installation follows support guide line. 3. Review power policies and system configuration settings in the XCC GUI. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSM0003N: Timed Out waiting on boot permission from Management Module: System Halted.
  • Page 192 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 193 6. Boot to F1 setup. The system will automatically try to recover the GPT during the POST. 7. Restart the system. 8. Re-format the LUN or disk and re-install the OS. 9. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0002I: [arg1] GPT corruption recovered, DiskGUID: [arg2] Severity: Info Parameters: [arg1]: GPT corruption location, "Primary":Only primary GPT partition table corruption.
  • Page 194 ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 195 Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 196 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
  • Page 197 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.
  • Page 198 FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 199 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 200 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 201 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 202 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0011I: Import bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0011K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 203 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 204 Severity: Error User Action: 1. Restart the system and retry the operation again. 2. If the problem persists, contact technical support. • FQXPMER0003I: RAID configuration cleared successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0003M: Failed to erase internal storage drives Severity: Error User Action: 1.
  • Page 205 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 206 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, contact technical support. • FQXPMOS0002K: Failed to read Deployment Manager Signature from USB. Severity: Warning User Action: 1.
  • Page 207 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 208 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0028I: [arg1] OS installed Severity: Info User Action: Information only; no action is required. •...
  • Page 209 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 210 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 211 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 212 3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the problem persists, contact technical support. • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only;...
  • Page 213 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 214 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 215 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 216 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 217 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 218 ThinkEdge SE455 V3 Messages and Codes Reference...
  • Page 219 Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
  • Page 220 Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
  • Page 221 Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 222 ThinkEdge SE455 V3 Messages and Codes Reference...

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