Lenovo ThinkSystem SR650 V4 Hardware Maintenance Manual
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Lenovo ThinkSystem SR650 V4 Hardware Maintenance Manual

Lenovo ThinkSystem SR650 V4 Hardware Maintenance Manual

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ThinkSystem SR650 V4
Hardware Maintenance Guide
Machine Types: 7DGC, 7DGD, 7DGE, 7DGF, 7DLN, 7DK2

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  • Page 1 ThinkSystem SR650 V4 Hardware Maintenance Guide Machine Types: 7DGC, 7DGD, 7DGE, 7DGF, 7DLN, 7DK2...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Second Edition (May 2025) ©...

  • Page 3: Table Of Contents

    Install the intrusion switch ..111 Install the server to the rack (slide rails) ..Lenovo Compute Complex Neptune Core Module 2.5-inch or 3.5-inch hot-swap drive replacement . .
  • Page 4 Environmental specifications ..349 Rear drive backplane replacement ..263 Remove the rear drive backplane ..263 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 5 Monitor and video problems ..380 TCO Certified....401 Observable problems ... 381 © Copyright Lenovo 2025...
  • Page 6 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2025...

  • Page 8: Safety Inspection Checklist

    Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
  • Page 9 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 10 ThinkSystem SR650 V4 Hardware Maintenance Guide viii...

  • Page 11: Chapter 1. Hardware Replacement Procedures

    • Do not attempt to lift an object that might be too heavy for you. If you have to lift a heavy object, read the following precautions carefully: – Make sure that you can stand steadily without slipping. – Distribute the weight of the object equally between your feet. © Copyright Lenovo 2025...

  • Page 12: Safety Inspection Checklist

    Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

  • Page 13: System Reliability Guidelines

    Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.

  • Page 14: Working Inside The Server With The Power On

    Technical rules This topic provides technical rules for the server. • “Memory module installation rules and order” on page 5 • “PCIe slots and PCIe adapters” on page 12 • “Thermal rules” on page 17 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 15: Memory Module Installation Rules And Order

    341. For a list of supported memory options, see https://serverproven.lenovo.com Information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.com/servers/options/memory In addition, you can take advantage of a memory configurator, which is available at the following site: https://dcsc.lenovo.com/#/memory_configuration...
  • Page 16 DIMM No. • Slot No.: DIMM slot number in each memory channel. Each memory channel has one DIMM slot. • DIMM No.: DIMM slot number on the processor board. Each processor has eight DIMM slots. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 17 Memory module installation guideline • At least one DIMM is required for each processor. Install at least eight DIMMs per processor for good performance. • When you replace a DIMM, the server provides automatic DIMM enablement capability without requiring you to use the Setup Utility to enable the new DIMM manually. •...
  • Page 18 1. Supported DIMMs are subject to the following restrictions: DIMM configuration Supported DIMMs Slot No. 16 GB, 32 GB (2Rx8), or 64 GB RDIMMs 1-DIMM (1P) or 2-DIMM (2P) 32/48/64 GB RDIMMs 4-DIMM (1P) or 8-DIMM (2P) ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 19 DIMM configuration Supported DIMMs Slot No. 16/32/48/64/96/128 GB RDIMMs, 32/64 GB MRDIMMs, or 256 GB 3DS RDIMMs 8-DIMM (1P) or 16-DIMM (2P) 32 GB (2Rx8) RDIMMs 12-DIMM (1P) or 24-DIMM (2P) Same as slot 0 32 GB (2Rx8), 64 GB, 96 GB, or 128 GB RDIMMs or 256 GB 3DS RDIMMs 16-DIMM (1P) or 32-DIMM (2P) Same as slot 0...
  • Page 20 Follow the rules below when installing memory modules in mirroring mode: • All memory modules to be installed must be of the same Lenovo part number. • Partial Memory Mirroring is a sub-function of memory mirroring. It requires following the memory installation order of memory mirroring mode.
  • Page 21 • All DIMM configurations in mirroring mode support the Sub NUMA Clustering (SNC) feature, which can be enabled via UEFI. • Supported DIMMs are subject to the following restrictions: DIMM configuration Supported DIMMs Slot No. 16/32/48/64/96/128 GB RDIMMs, 32/64 GB MRDIMMs, or 256 GB 3DS RDIMMs 8-DIMM (1P) or 16-DIMM (2P) 32 GB (2Rx8), 64 GB, 96 GB, or 128 GB RDIMMs or...

  • Page 22: Pcie Slots And Pcie Adapters

    The following tables list the PCIe slot configurations for each server view. Notes: • For PCIe slot installation rules, see https://pubs.lenovo.com/sr650-v4/sr650_v4_pcie_slot_installation_ guide.xlsm • For riser cages available on each riser assembly, see Rear riser assembly and PCIe adapter replacement. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 23 LP: lower profile; FH: full-height; HL: half-length; FL: full-length PCIe slots Figure 3. Rear view with ten PCIe slots Riser assembly 1 Riser assembly 2 Slot 1: x8 (CPU1), LP Slot 3: x8 (CPU1), FH/FL Slot 3: x16 (CPU1), FH/FL Slot 2: x8 (CPU1), LP Slot 4: x16 (CPU1), FH/FL Slot 4: x16 (CPU1), FH/FL...
  • Page 24 This riser card is mounted on slot 3/6 in configurations configurations without 8 x 2.5" rear drive cage. without 8 x 2.5" rear drive cage or slot 1 in configurations with 8 x 2.5" rear drive cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 25 Figure 11. Cable riser card with power connector (Gen5 Figure 12. Cable riser card (Gen5 x16, 300 mm) x16, 300 mm, slot 3/6) Note: This riser card is mounted on slot 4/7 in configurations without 8 x 2.5" rear drive cage or slot 2 in configurations with 8 x 2.5"...
  • Page 26 2-port PCIe 4 Ethernet Adapter V2 • 2 CPUs: 5, 8, 4, 7, 3 (x16), 6 (x16), 2 (x16) ThinkSystem Broadcom 57608 2x200/1x400GbE QSFP112 PCIe Ethernet Adapter ThinkSystem Mellanox ConnectX-6 Dx 100GbE QSFP56 2-port PCIe Ethernet Adapter ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 27: Thermal Rules

    Maximum PCIe adapter Suggested slot priority supported ThinkSystem Broadcom 5719 1GbE RJ45 4-Port PCIe Ethernet Adapter • 1 CPU: ThinkSystem Broadcom 57414 10/25GbE SFP28 – 1, 2, 3 (x8), 5, 4 2-port PCIe Ethernet Adapter V2 – 1, 2, 5, 4, 3 (x16) •...
  • Page 28 – ThinkSystem Nvidia ConnectX-6 Dx 100GbE QSFP56 2-port OCP Ethernet Adapter(Generic) – ThinkSystem Broadcom 57508 100GbE QSFP56 2-Port OCP Ethernet Adapter – ThinkSystem Broadcom 57508 100GbE QSFP56 2-port PCIe 4 Ethernet Adapter V2 – ThinkSystem Intel E610-T2 10GBASE-T 2-port OCP Ethernet Adapter(Generic FW) ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 29 – L1; 3M/5M/10M 100G AOC – Lenovo 15m/1m 100G QSFP28 Active Optical Cable – Lenovo 10M/20M NVIDIA NDR Multi Mode MPO12 APC Optical Cable – 5m/10m/20m Mellanox HDR IB to 2x HDR100 Splitter Optical QSFP56 Cable L1/SBB – 15m/3m Mellanox HDR IB to 2x HDR100 Splitter Optical QSFP56 Cable L1/SBB –...
  • Page 30 – L1; 3M/5M/10M 100G AOC – Lenovo 15m/1m 100G QSFP28 Active Optical Cable – Lenovo 10M/20M NVIDIA NDR Multi Mode MPO12 APC Optical Cable – 5m/10m/20m Mellanox HDR IB to 2x HDR100 Splitter Optical QSFP56 Cable L1/SBB – 15m/3m Mellanox HDR IB to 2x HDR100 Splitter Optical QSFP56 Cable L1/SBB –...
  • Page 31 Table 12. Storage configurations with 24 x 2.5" front drive bays DIMM Middle drive Rear drive Max. CPU TDP Fan type Heat sink Air baffle RDIMM MRDIMM bays bays Temp. (up to 32) (up to 16) 2U (E) 35°C <= 205 <= 32 GB 2U (E) 30°C...
  • Page 32 HHHL SW FHFL SW 8 x 2.5" 2U (E) <= 205 2U (S) > 205 35°C 16 x 2.5" T-shape (P) supported 24 x 2.5" PNCM Backplane- less (2.5") 35°C supported PNCM 8 x 3.5" ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 33: Power On And Power Off The Server

    Important: Lenovo XClarity Controller (XCC) supported version varies by product. All versions of Lenovo XClarity Controller are referred to as Lenovo XClarity Controller and XCC in this document, unless specified otherwise. To see the XCC version supported by your server, go to https://pubs.lenovo.com/lxcc-overview/...

  • Page 34: Power Off The Server

    Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.
  • Page 35 Figure 14. Removing the M6 screw Step 3. Remove the rails from the rack. Remove the front mounting pins from the rack. Figure 15. Removing the front mounting pins Open and hold the front latch to disengage the front end of the rail. Push the rail forward and remove it from the rack.

  • Page 36: Install The Rails To The Rack

    Do not put any load on the slide-rail mounted equipment in the installation position. Do not leave the slide-rail mounted equipment in the installation position. About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 37 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system.
  • Page 38 Install the rails to the rack (slide rail) Follow the instructions in this section to install ThinkSystem Toolless Slide Rail Kit V4 and ThinkSystem Advanced Toolless Slide Rail Kit V4 to the rack. S036 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 39 18 - 32 kg (39 - 70 lb) 32 - 55 kg (70 - 121 lb) CAUTION: Use safe practices when lifting. R006 CAUTION: Do not place any object on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf.
  • Page 40 Slide the inner rail all the way in to allow the front latch to open. Open the front latch and align the mounting pins with corresponding front mounting flanges. Pull the rail forward until the mounting pins go through the holes. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 41: Server Replacement

    Release the front latch to secure the rail to the rack. Step 3. Make sure that the rail is securely engaged in the flange holes by inspecting that the hook has caught and by sliding back and forward to ensure the rail does not pop out. Important: Make sure both ends of the rail are seated at the same height.
  • Page 42 Step 1. Loosen the two screws located on the rack latches to disengage it from the rack. Rack front Figure 21. Loosening screws in rack latches Flip down the covers on the rack latches. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 43 Loosen the screws that secure the server. Step 2. Slide the server all the way out until it stops and remove it from the outer rails. CAUTION: Make sure three people are lifting the sever by holding the lift points. Rack front Figure 22.

  • Page 44: Install The Server To The Rack (Friction Rails)

    Follow the instructions in this section to install the server to the rack equipped with friction rails. S036 18 - 32 kg (39 - 70 lb) 32 - 55 kg (70 - 121 lb) CAUTION: Use safe practices when lifting. R006 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 45 CAUTION: Do not place any object on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf. CAUTION: • Potential stability hazards exist. The rack might tip over and cause serious personal injury. • Before extending the rack to the installation position, read the “Installation Guidelines”...
  • Page 46 Step 3. Repeat the previous step to the other rail. Step 4. Carefully lift up the server with three people. CAUTION: Make sure three people are lifting the sever by holding the lift points. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 47 Rack front Figure 27. Lifting up the server Step 5. From the front of the rack, install the server into the outer rails. Figure 28. Installing the server Align the rail slots and push the server into the rack. Press the release latches. Push the server all the way into the rack until the server locks into place with a click.
  • Page 48 Attention: To avoid component damage, connect the power cords last. 2. Power on the server and any peripheral devices. See “Power on the server” on page 3. Update the server configuration. See “Complete the parts replacement” on page 337. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 49: Remove The Server From The Rack (Slide Rails)

    Remove the server from the rack (slide rails) Follow the instructions in this section to remove the server from the rack equipped with slide rails. S036 18 - 32 kg (39 - 70 lb) 32 - 55 kg (70 - 121 lb) CAUTION: Use safe practices when lifting.
  • Page 50 Loosen the screws that secure the server. Step 3. Remove the server from the rack. CAUTION: Make sure three people are lifting the sever by holding the lift points. Rack front Figure 32. Lifting up the server ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 51 Figure 33. Pulling out the server Slide the server all the way out until it stops. Push up the latches on the rails. With three people, lift up the server to remove it from the rails completely. Place the server on a flat and sturdy surface.

  • Page 52: Install The Server To The Rack (Slide Rails)

    From the front of the rack, pull the rails all the way out until they stop and remove the inner rails. Attention: You can only install the server successfully when the rails are fully extended. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 53 Rack front Figure 35. Pulling out the rails Extend the inner rails. Push up the latches to disengage inner rails from the intermediate ones. Remove the inner rails. Step 2. Install the inner rail to the server. Align the slots on the inner rail with the corresponding T-pins on the side of the server;...
  • Page 54 Note: Before installing the inner rails to the intermediate ones, make sure that the ball retainers on both sides reach the outmost position. If the retainers are not in good position, slide them to the front until they stop. Figure 38. Interlocking rails ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 55 Figure 39. Locking rails and sliding in the server Push up the latches on the rails. Push the server all the way into the rack until both latches lock into position with a click. Step 6. Secure the server to the rack. Secure the server to the front of the rack.

  • Page 56: 2.5-Inch Or 3.5-Inch Hot-Swap Drive Replacement

    Follow the instructions in this section to remove a 2.5-inch or 3.5-inch hot-swap drive. About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 57 • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system. •...

  • Page 58: Install A 2.5-Inch Or 3.5-Inch Hot-Swap Drive

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. (Optional) Remove the drive filler from the drive bay and keep the drive filler in a safe place. Step 3. Install the drive in the drive bay. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 59: Air Baffle Replacement

    After you finish 1. Reinstall the security bezel if you have removed it. See “Install the security bezel” on page 302. 2. Use the Lenovo XClarity Provisioning Manager to configure the RAID if necessary. For more information, see: https://pubs.lenovo.com/lxpm-overview/ Demo video...

  • Page 60: Remove The Air Baffle

    “Power off the server” on page • Operating the server with the air baffle removed might damage server components. For proper cooling and airflow, reinstall the air baffle before you turn on the server. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 61 Procedure Note: The illustrated air baffle is the standard air baffle. The removal procedure is the same for the GPU air baffle. Step 1. Make preparation for the task. If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.

  • Page 62: Install The Air Baffle

    Follow the instructions in this section to install the air baffle. About this task S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S017 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 63 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...

  • Page 64: Cable Wall Replacement

    • configurations with one processor and four E3.S backplanes • configurations with two processors and eight E3.S backplanes • “Remove the cable walls” on page 55 • “Install the cable walls” on page 57 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 65: Remove The Cable Walls

    Remove the cable walls Follow the instructions in this section to remove the cable walls. About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 66 Cable walls Step 4. Loosen the two screws that secure the cable wall; then, lift the cable wall from the system board assembly to remove it. Repeat the step to the other cable wall. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 67: Install The Cable Walls

    Figure 49. Removing the cable walls After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the cable walls Follow the instructions in this section to install the cable walls.

  • Page 68: Cmos Battery (Cr2032) Replacement

    “Install the CMOS battery (CR2032)” on page 60 Remove the CMOS battery (CR2032) Follow the instructions in this section to remove the CMOS battery. About this task The following tips describe information that you must consider when removing the CMOS battery. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 69 • Lenovo has designed this product with your safety in mind. The lithium CMOS battery must be handled correctly to avoid possible danger. If you replace the CMOS battery, you must adhere to local ordinances or regulations for battery disposal.

  • Page 70: Install The Cmos Battery (Cr2032)

    The following tips describe information that you must consider when installing the CMOS battery. • Lenovo has designed this product with your safety in mind. The lithium CMOS battery must be handled correctly to avoid possible danger. If you replace the CMOS battery, you must adhere to local ordinances or regulations for battery disposal.
  • Page 71 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type of battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 72: E3.S Non-Hot-Swap Cmm Replacement

    Note: Make sure you have the CMM bay fillers available if some CMM bays will be left empty after the removal. Procedure ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 73 Step 1. Remove the E3.S bezel. Figure 53. Removing the E3.S bezel Press the button on the E3.S bezel to disengage the bezel. Remove the E3.S bezel from the server. Step 2. Check whether the health LED of the CMM is off, which means removal is permitted. See “E3.S CMM LEDs”...

  • Page 74: Install An E3.S Non-Hot-Swap Cmm

    • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system. Procedure ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 75 Step 1. If the E3.S bezel is installed, remove the E3.S bezel. Figure 56. Removing the E3.S bezel Press the button on the E3.S bezel to disengage the cover. Remove the E3.S bezel from the server. Step 2. If a bay filler is installed in the bay, pull the release lever on the filler and slide it out of the server. Figure 57.
  • Page 76 “E3.S CMM LEDs” on page 353. • If the amber fault LED is lit continuously, the CMM is malfunctioning and must be replaced. • If the white health LED is flashing, the CMM is functioning. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 77 Step 6. Depending on the configuration, remove the inner plate of the E3.S bezel if necessary. Notes: • When the space to be covered is with E3.S 2T cage installed, the inner plate of the E3.S bezel should be removed. •...

  • Page 78: E3.S Cmm Cage And Backplane Replacement

    E3.S 2T cage and corresponding E3.S bezel before turning on the server. If you use an E3.S bezel without inner plate to cover a space without E3.S 2T cage, server components might be damaged during operation. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 79 Figure 62. Removing the E3.S 2T cage Open the latch to disengage the cage. Slide the cage out of the chassis. Step 3. Disconnect the power cable from the backplane. Step 4. Remove the backplane from the cage. Figure 63. Removing the backplane Loosen the four screws that secure the backplane.

  • Page 80: Install An E3.S Cmm Cage And Backplane

    Procedure Step 1. Connect the signal cables to the backplane. Step 2. Install the backplane to the E3.S 2T cage. Figure 64. Installing the backplane Install the backplane to the cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 81: E3.S Hot-Swap Drive Replacement

    Fasten four screws to secure the backplane. Step 3. Connect the power cable to the backplane. Step 4. Install the E3.S 2T cage. Figure 65. Installing the E3.S 2T cage Make sure that the latch is in the open position. Slide the cage into the chassis until the guide pin on the chassis is seated into place.
  • Page 82 Rotate the drive handle to the open position. Grasp the handle and slide the drive out of the drive bay. Note: Install a bay filler or replacement unit as soon as possible. See “Install an E3.S hot-swap drive” on page ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 83: Install An E3.S Hot-Swap Drive

    • Before you remove any component of a RAID array (drive, RAID card, etc.), back up all RAID configuration information. The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see https://serverproven.lenovo.com Chapter 1 Hardware replacement procedures...
  • Page 84 If a bay filler is installed in the bay, remove the bay filler. pull the release lever on the filler and slide it out of the server. Pinch the release tabs on the filler. Slide the filler out of the bay. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 85 Figure 69. Removing a bay filler Step 3. Install the E3.S hot-swap drive. Make sure that the drive handle is in the open position. Then, align the drive with the guide rails in the bay and gently push the drive into the bay until the drive stops. Rotate the drive handle to the fully closed position until the handle latch clicks.
  • Page 86 Figure 72. Removing the inner plate Step 7. Reinstall the E3.S bezel back to the server. Insert the E3.S bezel into the slot. Rotate the E3.S bezel toward the server until it clicks into place. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 87: E3.S Drive Cage And Backplane Replacement

    Figure 73. Installing the E3.S bezel Important: The E3.S bezel is designed for proper EMI integrity of the server. The server models with E3.S drives should always operate with all E3.S bezels installed. After you finish If the server is configured for RAID operation through a ThinkSystem RAID adapter, you might have to reconfigure your disk arrays after you install drives.
  • Page 88 Disconnect power and signal cables from the backplane. Step 4. Remove the backplane assembly from the E3.S 1T cage. Loosen the four screws that secure the backplane assembly. Slide the backplane assembly away from the cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 89: Install An E3.S Drive Cage And Backplane

    Figure 75. Removing the backplane assembly After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install an E3.S drive cage and backplane Follow the instructions in this section to install an E3.S drive cage and backplane.
  • Page 90 Slide the cage into the chassis until the guide pin on the chassis is seated into place. Press the latch down to secure the cage. Figure 77. Installing the E3.S 1T cage Step 4. Connect the power and signal cables to the processor board. See Internal Cable Routing Guide ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 91: Front Drive Backplane Replacement

    After you finish 1. Reinstall the drives or drive fillers and E3.S bezel. See “Install an E3.S hot-swap drive” on page 2. Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube Front drive backplane replacement Follow the instructions in this section to remove and install a front drive backplane.
  • Page 92 Figure 78. Removing the front 2.5-inch drive backplane Lift the release tabs. Rotate the backplane from the top to disengage it from the two pins on the chassis. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 93: Install The Front Drive Backplane

    Figure 79. Removing the front 3.5-inch drive backplane Pull out the plungers and slightly slide the backplane to the side as shown. Rotate the backplane down to release it from the four hooks on the chassis. Then, carefully lift the backplane out of the chassis. After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 94 Then, take the new part out of the package and place it on a static-protective surface. Step 2. Install the front drive backplane. Note: Depending on the specific type, your backplane might look different from the illustration. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 95 Figure 80. Installing the front 2.5-inch drive backplane Align the bottom of the backplane with the slots on the chassis, and lower the backplane into the chassis. Align the holes in the backplane with the pins on the chassis, and press the backplane into position.

  • Page 96: Gpu Replacement

    Note: For the replacement procedure of a GPU adapter in configurations with a standard air baffle, see “Rear riser assembly and PCIe adapter replacement” on page 285. • “Remove a GPU adapter” on page 88 • “Install a GPU adapter” on page 91 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 97 Air baffle Supported adapters Standard air baffle ≤ 75 W > 75 W GPU air baffle Depending on the usage scenario, the following fillers might need to be installed on the GPU air baffle. Chapter 1 Hardware replacement procedures...

  • Page 98: Remove A Gpu Adapter

    This filler is needed when a half-length adapter is mounted in slot 3/4 (riser assembly 2) or 6/7 (riser assembly 3). Remove a GPU adapter Follow the instructions in this section to remove a GPU adapter. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 99 About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 100 Then, lift the riser assembly out of the chassis. Attention: To avoid damaging the system board assembly, make sure to follow the instructions in when disconnecting cables from the system Internal Cable Routing Guide board assembly. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 101: Install A Gpu Adapter

    Follow the instructions in this section to install a GPU adapter. About this task Higher GPU power requires higher PSU power. Use Lenovo Capacity Planner to calculate the required power capacity for what is configured for the server. More information about Lenovo Capacity Planner is available https://datacentersupport.lenovo.com/solutions/lnvo-lcp...
  • Page 102 Rotate the retention latch to the open position. Align the GPU adapter with the PCIe slot on the riser card. Then, carefully press the GPU adapter straight into the slot until it is securely seated. Close the blue latch. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 103 Step 5. Connect riser card cables to the processor board. See Internal Cable Routing Guide Step 6. Install the riser assembly with GPU adapter. Figure 85. Installing the riser assembly with GPU adapter Lower the riser assembly into the chassis. Close the blue latch on the GPU air baffle to fix the end of the GPU adapter.

  • Page 104: Heat Sink Torx T30 Nut Replacement

    Remove the top cover. See “Remove the top cover” on page 331. Remove the air baffle. See Remove the air baffle. Remove the PHM. See Remove a processor and heat sink. Step 2. Remove the Torx T30 nut. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 105: Install A Heat Sink Torx T30 Nut

    Figure 86. Removing a Torx T30 nut from the heat sink Note: Do not touch the gold contacts on the bottom of the processor. Rotate the anti-tilt wire bail inwards. Push the upper edge of the Torx T30 nut towards the center of the heat sink until it disengages.
  • Page 106 1. Reinstall the PHM. See “Install a processor and heat sink” on page 238. 2. Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 107: Internal Cff Adapter Replacement

    Internal CFF adapter replacement Follow the instructions in this section to remove and install an internal custom form factor (CFF) RAID adapter, internal CFF HBA adapter, or internal CFF RAID expander adapter. The server supports RAID/HBA adapters in two form factors: •...

  • Page 108: Install An Internal Cff Adapter

    • Before you remove or make changes to drives, drive controllers (including controllers that are integrated on the system board assembly), drive backplanes or drive cables, back up all important data that is stored on drives. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 109 Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr650v4/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” in User Guide or System Configuration Guide for more information on firmware updating tools.

  • Page 110: Replacement

    See “Server replacement” on page Step 2. Remove the top cover. See “Remove the top cover” on page 331. Step 3. Remove the M.2 drive from the M.2 backplane. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 111: Install An M.2 Drive

    Figure 90. Removing the M.2 drive Press both sides of the retainer Slide the retainer backward to loosen the M.2 drive from the M.2 backplane. Rotate the M.2 drive away from the M.2 backplane. Pull the M.2 drive away from the connector at an angle of approximately 30 degrees.
  • Page 112 F F i i g g u u r r e e 9 9 2 2 . . M M . . 2 2 d d r r i i v v e e s s l l o o t t s s Step 4. Install the M.2 drive on the M.2 backplane. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 113: Remove The M.2 Backplane

    Figure 93. Installing the M.2 drive Insert the M.2 drive at an angle of approximately 30 degrees into the connector. Rotate the M.2 drive down until the notch catches on the lip of the retainer Slide the retainer toward the connector to secure the M.2 drive into place. After you finish Complete the parts replacement.
  • Page 114 Figure 95. Removing the M.2 backplane from the air baffle Loosen the screw. Press the retention clip to release the M.2 backplane. Remove the M.2 backplane from the air baffle. M.2 backplane on the middle drive cage 1. Open the drive cage handle. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 115 Figure 96. Opening the handle of the middle drive cage 2. Remove the M.2 drive from the M.2 backplane. See “Remove an M.2 drive” on page 100. 3. Remove the M.2 backplane from the middle drive cage. Figure 97. Removing the M.2 backplane from the middle drive cage Remove the screw on the middle of M.2 backplane.

  • Page 116: Install The M.2 Backplane

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. Install the M.2 backplane. M.2 backplane on the air baffle 1. Install the M.2 backplane on the air baffle. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 117 Figure 98. Installing the M.2 backplane on the air baffle Press the retention clip on the air baffle. Align the guide hole on the M.2 backplane with the guide pin on the air baffle, and insert the backplane into the air baffle. Rotate the M.2 backplane downward into place.
  • Page 118 Figure 100. Closing the handle of the middle drive cage Press the latch as shown. Close the handle. Step 3. Connect the cable to the M.2 backplane and processor board. See Internal Cable Routing Guide Figure 101. Connecting the M.2 cable ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 119: Intrusion Switch Replacement

    Connect the M.2 cable to the M.2 backplane. Rotate the latch on the cable as illustrated, and press the latch down until it clicks into place. After you finish Complete the parts replacement. See “Complete the parts replacement” on page 337.
  • Page 120 Release the intrusion switch cable from the pre-cut slots on the foam and fan cage bottom. Release the intrusion switch cable from the cable clip. Slide and pull the intrusion switch to remove it from the holder. After you finish ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 121: Install The Intrusion Switch

    1. Install a new intrusion switch. See “Install the intrusion switch” on page 111. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the intrusion switch...

  • Page 122: Lenovo Compute Complex Neptune Core Module Replacement (Trained Technicians Only)

    Follow the instructions in this section to remove and install the Compute Complex Neptune Core Module. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 123 • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. • Contact Lenovo Professional Services team for help when installing the part for the first time.
  • Page 124 Figure 105. Removing the 3FH riser cage Loosen the screw that secures the riser cage. Grasp the riser cage by its edges and carefully lift it out of the chassis. Step 3. Disengage the hoses and leakage detection sensor module. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 125 Figure 106. Disengaging the hoses and leakage detection sensor module Lift the leakage detection sensor module up from the hose holder. Disengage the hoses from the hose holder. Step 4. Loosen the six screws and eight Torx T30 nuts on the Compute Complex Neptune Core Module. Chapter 1 Hardware replacement procedures...
  • Page 126 Install the shipping tray on the module. Figure 108. Installing the shipping tray Install the shipping tray on the module. Tighten the screws to lock the shipping tray. Step 6. Disengage the module from the processor board. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 127 Figure 109. Removing the module Rotate the anti-tilt wire bails inward. Carefully lift the module from the processor sockets. If the module cannot be fully lifted out of the socket, further loosen the Torx T30 nuts and try lifting the module again. Step 7.

  • Page 128: Core Module

    Follow the instructions in this section to install the Compute Complex Neptune Core Module. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 129 CAUTION: Sharp edges, corners, or joints nearby. Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 130 Attention: If there is any old thermal grease on the processors, gently clean the top of the processors with an alcohol cleaning pad. Step 3. Install the processor to the Compute Complex Neptune Core Module. For more information, see “Install a processor and heat sink” on page 238. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 131 Figure 112. Installing the processor 1. Align the triangular mark on the cold plate assembly label with the triangular mark on the processor carrier and processor. 2. Install the processor-carrier onto the module. 3. Press the carrier into place until the clips at all four corners engage. Step 4.
  • Page 132 Rotate the anti-tilt wire bails outward until they engage with the hooks in the socket. Step 6. Remove the shipping tray from the module. Figure 115. Removing the shipping tray ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 133 Loosen the screws that secure the shipping tray. Separate the shipping tray from the module. Step 7. Tighten the six screws and eight Torx T30 nuts on the module. Note: Users should tighten the Torx T30 nuts in the installation sequence shown on the cold plate assembly.
  • Page 134 Note: For leakage detection sensor module working status, see “LED on the leakage detection sensor module” in User Guide or System Configuration Guide. Figure 118. Installation details Step 9. Install the 3FH riser cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 135 Figure 119. Installing the 3FH riser cage Lower the riser cage into the chassis. Tighten the screw to secure the riser cage. Step 10. Connect the cable of the leakage detection sensor module to the connector on the system board assembly.

  • Page 136: Lenovo Processor Neptune Core Module Replacement (Trained Technicians Only)

    Follow the instructions in this section to remove and install the Processor Neptune Core Module. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 137 Procedure Step 1. Make preparations for this task. Remove the quick connect plugs from the manifolds. See “Remove the manifold (in-rack system)” on page 165 “Remove the manifold (in-row system)” on page 184. Remove the server from the rack. See “Server replacement”...
  • Page 138 Loosen the screw that secures the riser cage. Grasp the riser cage by its edges and carefully lift it out of the chassis. Step 3. Disengage the hoses and leakage detection sensor module from the holder. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 139 Figure 122. Disengaging the hoses and leakage detection sensor module Step 4. Remove the Processor Neptune Core Module from the processor board. Figure 123. Removing the Processor Neptune Core Module Fully loosen the Torx T30 nuts on the cold plate assembly. Rotate the anti-tilt wire bails inward.

  • Page 140: Module

    Follow the instructions in this section to install the Processor Neptune Core Module. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 141 S011 CAUTION: Sharp edges, corners, or joints nearby. Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 142 Install the screws to secure the hose holder to the system board assembly. Step 2. Install the processor to the Processor Neptune Core Module. For more information, see “Install a processor and heat sink” on page 238. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 143 Figure 126. Installing the processor Align the triangular mark on the cold plate assembly label with the triangular mark on the processor carrier and processor. Install the Processor Neptune Core Module onto the processor-carrier. Press the carrier into place until the clips at all four corners engage. Note: If the server has only one processor installed, generally processor 1, it is required to install a cover to the empty socket of processor 2 before proceeding with further installation.
  • Page 144 (For reference, the torque required to fully tighten the nuts is 10 +/– 2.0 lbf-in, 1.1 +/– 0.2 N-m.) Step 4. Remove the handle from the Processor Neptune Core Module. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 145 Figure 129. Removing the module handle Rotate the screws as illustrated above to unlock the handle. Separate the handle from the module. Notes: A new Processor Neptune Core Module comes with a handle. • To replace an old module with a new one, remove the handle of the new one as illustrated above.
  • Page 146 Figure 130. Installing cold plate covers Step 6. Place the hoses and the leakage detection sensor module on the hose holder. Figure 131. Placing the hoses and leakage detection sensor module ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 147 Outlet hose Inlet hose Leakage detection sensor module Note: For leakage detection sensor module working status, see “LED on the leakage detection sensor module” in User Guide or System Configuration Guide. Figure 132. Installation details Step 7. Install the 1FH bracket or 3FH riser cage. •...
  • Page 148 Step 12. Install the server into the rack. See “Server replacement” on page Step 13. Install the quick connect plugs to the manifolds. See “Install the manifold (in-rack system)” on page “Install the manifold (in-row system)” on page 193. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 149: Hot-Swap M.2 Drive Assembly Replacement

    After you finish Complete the parts replacement. See “Complete the parts replacement” on page 337. Hot-swap M.2 drive assembly replacement Follow the instructions in this section to remove and install a hot-swap M.2 drive assembly. Figure 135. Parts of a hot-swap M.2 drive assembly Heat sink M.2 drive Bottom plate...

  • Page 150: Install A Hot-Swap M.2 Drive Assembly

    Demo video Watch the procedure on YouTube Install a hot-swap M.2 drive assembly Follow the instructions in this section to install a hot-swap M.2 drive assembly. About this task ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 151 The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see https://serverproven.lenovo.com • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.

  • Page 152: Disassemble An M.2 Drive Assembly

    RAID operation and complete instructions for using ThinkSystem RAID adapter. Demo video Watch the procedure on YouTube Disassemble an M.2 drive assembly Follow the instructions in this section to disassemble an M.2 drive assembly. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 153 About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 154 Note: Once the heat sink and bottom plate are separated from the M.2 drive, the used thermal pads are not reusable. If the heat sink and bottom plate are to be reused, clean up the thermal pad residue and apply new thermal pads. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 155 Figure 142. Removing M.2 drive Loosen four screws that secure the heat sink. Lift the heat sink off the bottom plate. Lift the drive off the bottom plate. Step 5. If the bottom plate and heat sink are to be reused, clean up the residue of the thermal pads. Figure 143.

  • Page 156: Assemble An M.2 Drive Assembly

    If necessary, install a new heat sink to the M.2 drive. Before installing a new heat sink to the M.2 drive, peel off the films on the thermal pads. Figure 144. Peeling off the films ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 157 Peel off the film on the heat sink thermal pad. Peel off the film on the tray thermal pad. Combine the heat sink and the M.2 drive. Figure 145. Installing M.2 drive Place the M.2 drive on the bottom plate. Align the heat sink to the guiding pins on the bottom plate.
  • Page 158 Hold the M.2 drive with heat sink at an angle, and insert the drive to the interposer slot. Press the drive down to the interposer. Tighten one screw to secure the drive. After you finish ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 159: Drive Cage And Drive Backplanes Replacement

    Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube M.2 drive cage and drive backplanes replacement Follow the instructions in this section to remove and install the M.2 drive cage and drive backplanes. Remove the front M.2 drive cage and drive backplanes Follow the instructions in this section to remove the front M.2 drive cage and drive backplanes.
  • Page 160 • For configurations with E3.S drives or CMMs, remove the front M.2 drive cage from the cage frame. Press the release latch with a flat-head screwdriver to disengage the drive cage. Slide the drive cage out to remove it. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 161 Figure 150. Removing the front M.2 drive cage from the chassis Figure 151. Removing the front M.2 drive cage from the cage frame Step 4. Remove the front M.2 controller board from the drive cage. Chapter 1 Hardware replacement procedures...
  • Page 162 Loosen the two screws that secure the backplane. Figure 153. Removing the front M.2 boot backplane Pivot the left side of backplane away from the drive cage. Remove the backplane from the drive cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 163: Install The Front M.2 Drive Cage And Drive Backplanes

    Figure 154. Removing the front M.2 boot backplane After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the front M.2 drive cage and drive backplanes Follow the instructions in this section to install the front M.2 drive cage and drive backplanes.
  • Page 164 Insert the right side of the backplane to the drive cage. Pivot the left side of the backplane toward the drive cage. Figure 156. Installing the M.2 boot backplane Fasten two screws to secure the backplane. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 165 Figure 157. Installing the M.2 boot backplane Step 2. Install the M.2 controller board to the drive cage. Install the controller board to the drive cage. Make sure that the boot backplane contacts are fully seated in the connector on the controller board as illustrated. Fasten two screws to secure the controller board.
  • Page 166 Make sure that the latch is in the open position. Slide the drive cage with frame into the chassis until the guide pin on the chassis is seated into place. Press the latch down to secure the drive cage with frame. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 167: Remove The Rear M.2 Riser Cage And Drive Backplane

    Figure 161. Installing the front M.2 drive cage with frame Figure 162. Installing the front M.2 drive cage with frame Step 5. Connect the power and signal cables to the backplanes. See Internal Cable Routing Guide After you finish Complete the parts replacement. See “Complete the parts replacement”...
  • Page 168 Remove the M.2 backplane from the M.2 riser cage. Loosen the screw that secures the backplane. Slide the backplane away from the cage; then, lift the backplane to remove it. Figure 163. Removing the M.2 backplane from 3FH M.2 riser cage ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 169: Install The Rear M.2 Riser Cage And Drive Backplane

    Figure 164. Removing the M.2 backplane from 1FH M.2 riser cage After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the rear M.2 riser cage and drive backplane...

  • Page 170: Management Nic Adapter Replacement

    Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube Management NIC adapter replacement Follow the instructions in this section to remove and install the management NIC adapter. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 171: Remove The Management Nic Adapter

    Step 1. Make preparation for the task. Access the Lenovo XClarity Controller; then, select Network in BMC Configuration and disable Ethernet Port 2. If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.

  • Page 172: Install The Management Nic Adapter

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. If a filler is installed, remove it. Step 3. Install the management NIC adapter. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 173: Manifold Replacement (Trained Technicians Only)

    Follow the instructions in this section to remove and install the manifolds. Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 174 Figure 173. 42U in-rack connection Figure 174. 48U in-rack connection Figure 172. 42U in-row hose kit Two left spools on supply manifold Two right spools on return manifold • “Remove the manifold (in-rack system)” on page 165 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 175: Remove The Manifold (In-Rack System)

    Follow the instructions to remove the manifold in an in-rack direct water cooling system. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 176 Note: Your server may differ from that shown in the illustrations, but the procedure is the same. Step 1. Power off the in-rack CDU and disconnect all power cords. Step 2. Close both ball valves. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 177 Figure 175. Closing ball valves Press the button on the ball valve switch. Rotate the switch to close the valves as illustrated above. Step 3. Remove the quick connect plugs to separate the hoses of Processor Neptune Core Module or Compute Complex Neptune Core Module from the manifold.
  • Page 178 Figure 177. Removing the connection set Rotate the ball valve to the left. Pull the connection set off from ball valve. Step 6. Remove the return manifold with the connection set attached. Figure 178. Removing the manifold ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 179 Hold the manifold with both hands, and lift it upward to relocate the spools from the small openings to large ones on the rack cabinet. Remove the manifold with the connection set attached. Step 7. Repeat Step 6 on page 168 to the supply manifold.
  • Page 180 Figure 180. Opening the bleeder valve Step 10. Install the bleeder kit to the manifold return side. Note: This step drains the liquid with the help of a pressure difference inside and outside the return manifold. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 181 Figure 181. Installing the bleeder kit to the return side Remove the rubber quick connect plug covers from the ports on the manifold. Plug the bleeder kit to the manifold. Step 11. Slowly open the bleeder valve to allow a steady stream of coolant to drain. Close the bleeder valve once coolant stops flowing.

  • Page 182: Install The Manifold (In-Rack System)

    Follow the instructions to install the manifold in an in-rack direct water cooling system. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 183 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 184 Make sure that the in-rack CDU and other devices are not powered on, and that all external cables are disconnected. Step 2. To install the Processor Neptune Core Module or Compute Complex Neptune Core Module, see “Install the Lenovo Processor Neptune Core Module” on page 130 Install the Lenovo Compute Complex Neptune Core Module.
  • Page 185 Figure 184. Installing the manifold Hold the manifold with both hands, and mount it onto the rack cabinet. Align the spools with holes, and clutch the cabinet. Note: For more information about the rack cabinet, see ThinkSystem Heavy Duty Full Depth Rack Cabinets User Guide.
  • Page 186 Connect the ball valves to Supply and Return ports. Wrap the interface around with the clamp. Close the clamp. Lift the screw upright. Tighten the screw and make sure that it is secured. Step 8. Install the connection set to manifolds. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 187 Note: Install the supply side first, then install the return side. Figure 187. Installing the connection set 17 mm wrench Connect the connection set to both manifolds. Wrap the interface around with the clamp. Close the clamp. Lift the screw upright. Tighten the screw and make sure that it is secured.
  • Page 188 Step 10. Prepare the in-rack CDU. Connect the feed hose to inlet port on the front. Figure 189. The front of CDU Connect hoses to the drain port and bleeder port on the rear. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 189 Lenovo Neptune DWC RM100 in-rack liquid Distribution Unit (CDU) Operation & Maintenance Guide. • For service support, associated warranty and maintenance sizing, contact Lenovo Professional Services team at cdusupport@lenovo.com. Step 11. Install the quick connect plug to the manifolds. Figure 191. Installing the quick connect plug Remove the rubber quick connect plug covers from the ports on the manifold.
  • Page 190 Plug the bleeder kit to the manifold. Step 13. To push the air out of the manifolds, open ball valve switches to let liquid fill the system. Figure 193. Opening ball valves Press the button on the ball valve switch. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 191 Rotate the switch to fully open the valves as illustrated above. Attention: • Pay close attention to the front display of CDU and maintain the system pressure at one bar. • For more information about liquid temperature and system pressure requirements, see “Water requirements”...
  • Page 192 Step 16. Slowly open the bleeder valve to conduct the air out of the hose. Close the bleeder valve once a steady stream of water flows into the bucket or there are only minimal bubbles in the bleeder hose. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 193 Figure 196. Opening the bleeder valve on the return side Step 17. (For precaution) To make sure that the air inside is as little as possible, re-install the bleeder kit back to manifold supply side and do it one more time. Close the bleeder valve once a steady stream of water flows into the bucket or there are only minimal bubbles in the bleeder hose.

  • Page 194: Remove The Manifold (In-Row System)

    Follow the instructions to remove the manifold in an in-row direct water cooling system. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 195 The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 196 Rotate the switches to close the valves as illustrated above. Step 2. Remove the quick connect plugs to separate the hoses of Processor Neptune Core Module or Compute Complex Neptune Core Module from the manifold. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 197 Figure 199. Quick connect plug removal Press the latch down to unlock the hose. Pull the hose off. Re-install the rubber quick connect plug covers to the ports on the manifold. Step 3. Repeat Step 2 on page 186 to the other manifold. Step 4.
  • Page 198 ThinkSystem Heavy Duty Full Depth Rack Cabinets User Guide. Step 6. Install the bleeder kit to the manifold supply side. Note: This step drains the liquid with the help of a pressure difference inside and outside the supply manifold. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 199 Figure 201. Installing the bleeder kit to the supply side Remove the rubber quick connect plug covers from the ports on the manifold. Plug the bleeder kit to the manifold. Step 7. Slowly open the bleeder valve to allow a steady stream of coolant to drain. Close the bleeder valve once coolant stops flowing.
  • Page 200 Figure 202. Opening the bleeder valve Step 8. Install the bleeder kit to the manifold return side. Note: This step drains the liquid with the help of a pressure difference inside and outside the return manifold. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 201 Figure 203. Installing the bleeder kit to the return side Remove the rubber quick connect plug covers from the ports on the manifold. Plug the bleeder kit to the manifold. Step 9. Slowly open the bleeder valve to allow a steady stream of coolant to drain. Close the bleeder valve once coolant stops flowing.
  • Page 202 Step 12. For better sanitation, keep the manifold ports and hose kits dry and clean. Re-install quick connect plug covers or any covers that protect hose kits and manifold ports. Step 13. To remove the server from the rack, see “Server replacement” on page ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 203: Install The Manifold (In-Row System)

    Follow the instructions to install the manifold in an in-row direct water cooling system. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 204 Note: Your server may differ from that shown in the illustrations, but the procedure is the same. Step 1. To install the Processor Neptune Core Module or Compute Complex Neptune Core Module, see “Install the Lenovo Processor Neptune Core Module” on page 130 Install the Lenovo Compute Complex Neptune Core Module.
  • Page 205 Figure 206. Installing the manifold Hold the manifold with both hands, and mount it onto the rack cabinet. Align the spools with holes, and clutch the cabinet. Note: For more information about the rack cabinet, see ThinkSystem Heavy Duty Full Depth Rack Cabinets User Guide.
  • Page 206 Figure 207. Installing the quick connect plug Remove the rubber quick connect plug covers from the ports on the manifold. Connect the plug to the manifold port. Step 6. Install the hose kit to the manifold. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 207 Figure 208. Installing the hose kit 17 mm wrench Connect the hose kits to both manifolds. Wrap the interface around with the clamp. Close the clamp. Lift the screw upright. Tighten the screw and make sure that it is secured. Step 7.
  • Page 208 Remove the rubber quick connect plug covers from the ports on the manifold. Plug the bleeder kit to the manifold. Step 8. To push the air out of the manifold supply side, connect facility supply to manifold return. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 209 Figure 210. Facility supply to manifold return Press the button on the ball valve switch. Rotate both switches open and stop at around 1/4 of 90 degrees. Attention: • Open the ball valves on manifold return side and facility supply side, while keep manifold supply side closed.
  • Page 210 Figure 211. Opening the bleeder valve on the supply side Step 10. Install the bleeder kit to the manifold return side. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 211 Figure 212. Installing the bleeder kit on the return side Remove the rubber quick connect plug covers from the ports on the manifold. Plug the bleeder kit to the manifold. Step 11. To push the air out of the manifold return side, connect facility supply to manifold supply. Chapter 1 Hardware replacement procedures...
  • Page 212 Step 12. Slowly open the bleeder valve to conduct the air out of the hose. Close the bleeder valve once a steady stream of water flows into the bucket or there are only minimal bubbles in the bleeder hose. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 213 Figure 214. Opening the bleeder valve on the return side Step 13. (For precaution) To make sure that the air inside is as little as possible, re-install the bleeder kit back to manifold supply side and do it one more time. Close the bleeder valve once a steady stream of water flows into the bucket or there are only minimal bubbles in the bleeder hose.
  • Page 214 Figure 215. Opening the bleeder valve on the supply side Step 14. Once completed, connect the supply and return of manifold and facility correspondingly. Fully open all connections on both supply and return sides. Figure 216. Opening ball valves Note: ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 215: Memory Module Replacement

    Manifold supply connects to facility Manifold return connects to facility supply return Press the button on the ball valve switch. Rotate the switch to fully open the valves as illustrated above. After you finish Complete the parts replacement. See “Complete the parts replacement” on page 337.
  • Page 216 Loosen the screws on the memory module brackets. Remove the memory module brackets from the processor board. Notes: Sequence for removing screws and brackets: • Sequence for loosening screws: > > • Sequence for removing brackets: > > ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 217 Step 5. Remove the memory module from the slot. Figure 218. Removing the memory module Chapter 1 Hardware replacement procedures...

  • Page 218: Install A Memory Module

    “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 219 Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr650v4/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” in User Guide or System Configuration Guide for more information on firmware updating tools.
  • Page 220 Identify the key on the memory module and then align the key to the slot, and gently place the memory module into the slot with both hands. Press both ends of the memory module straight down into the slot until the retaining clips snap into the locked position. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 221 Note: If there is a gap between the memory module and the retaining clips, the memory module has not been correctly inserted. In this case, open the retaining clips, remove the memory module, and then reinsert it. Step 4. (Optional) For the Compute Complex Neptune Core Module, install the memory module brackets. Figure 222.

  • Page 222: Microsd Card Replacement

    • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system. Procedure ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 223: Install The Microsd Card

    Step 1. Make preparation for the task. Remove the top cover. See “Remove the top cover” on page 331. If your server comes with riser assemblies, remove them first. See “Remove a rear riser assembly” on page 287. If your server comes with a rear drive assembly, remove it first. See “Rear drive cage replacement”...
  • Page 224 Place the MicroSD card into the socket. Close the socket lid. Slide the socket lid to lock position. After you finish 1. Install any components that you have removed: “Install a rear riser assembly” on page 298 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 225: Backplane

    “Rear drive cage replacement” on page 267 2. Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube Middle drive cage and drive backplane replacement Follow the instructions in this section to remove and install the 2.5-inch middle drive cage and drive backplane.
  • Page 226 Carefully lift the drive cage up from the chassis. Step 3. Remove the middle drive backplane. Note: Depending on the specific type, your backplane might look different from the illustration. Figure 226. Removing the 2.5-inch middle drive backplane ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 227: Install The Middle Drive Backplane And Drive

    Slightly pivot the release latches outwards as shown. Rotate the backplane from the top to disengage it from the pins on the drive cage. Carefully lift the backplane out of the drive cage. After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 228 Step 4. Connect cables to the middle drive backplane. See Internal Cable Routing Guide Step 5. Install the middle drive cage and drives. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 229: Power Supply Unit Replacement

    Note: If any cables need to go through beneath the middle drive cage, route the cables before installing the cage. Figure 229. Installing the middle drive cage and drives Align the pins on the middle cage with the corresponding slots on the chassis, and lower the drive cage down into place.
  • Page 230 • The device might have more than one power cord, to remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Safety information for DC power supplies ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 231 CAUTION: 240 V dc input (input range: 180-300 V dc) is supported in Chinese Mainland ONLY. Power supply with 240 V dc input cannot support hot plugging power cord function. Before removing the power supply with dc input, please turn off server or disconnect dc power sources at the breaker panel or by turning off the power source.
  • Page 232 Procedure Step 1. If the server is in a rack, adjust the cable management arm (CMA) to gain access to the power supply unit bay. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 233 Figure 230. Adjusting the right side Press down the stop bracket and rotate it to the open position. Rotate the CMA out of the way to gain access to the power supply units. Figure 231. Removing the left side Press the clip as illustrated above to unlock the outer CMA from the rack.
  • Page 234 Press the release tab toward the handle and carefully pull the handle at the same time to slide the power supply unit out of the chassis. Figure 232. Removing the power supply unit Step 4. Install the power-supply-unit filler to cover the power supply bay. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 235: Install A Power Supply Unit

    • If you are replacing the existing power supply with a new power supply: – Use Lenovo Capacity Planner to calculate the required power capacity for what is configured for your server. More information about Lenovo Capacity Planner is available at: https://datacentersupport.lenovo.com/solutions/lnvo-lcp...
  • Page 236 • Never turn on any equipment when there is evidence of fire, water, or structural damage. • The device might have more than one power cord, to remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 237 Safety information for DC power supplies CAUTION: 240 V dc input (input range: 180-300 V dc) is supported in Chinese Mainland ONLY. Power supply with 240 V dc input cannot support hot plugging power cord function. Before removing the power supply with dc input, please turn off server or disconnect dc power sources at the breaker panel or by turning off the power source.
  • Page 238 • PSU with a release tab is a hot-swap PSU. The color of the release tab does not affect the serviceability of the PSU. Step 2. If there is a power-supply-unit filler installed, remove it. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 239 Figure 235. Removing the power-supply-unit filler Pinch the latches to unlock the power-supply-unit filler. Pull out the filler. Step 3. Slide the power supply unit into the bay until it snaps into position. Figure 236. Installing the power supply unit Step 4.
  • Page 240 • Both LEDs on the CRPS Premium power supply unit are lit green, indicating that the power supply unit is operating properly. • The LED on the CRPS power supply unit is lit green, indicating that the power supply unit is operating properly. Demo video Watch the procedure on YouTube ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 241 Chapter 1 Hardware replacement procedures...

  • Page 242: Processor And Heat Sink Replacement (Trained Technician Only)

    Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. • When the server has a Compute Complex Neptune Core Module installed, you must apply for a shipping bracket FRU first if you need to install or remove the system board assembly or processor.
  • Page 243 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system.
  • Page 244 Processor ejector handle Thermal grease Processor heat spreader Processor triangular mark Processor contacts Torque screwdriver type list Screw Type Torx T30 head screwdriver Torx T30 screw Procedure Step 1. Make preparations for this task. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 245 If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. See “Server replacement” on page Remove the top cover. See “Remove the top cover”...

  • Page 246: Separate The Processor From Carrier And Heat Sink

    This task has instructions for separating a processor and its carrier from an assembled processor and heat sink, known as a processor-heat-sink module (PHM). This procedure must be executed by a trained technician. About this task Attention: ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 247 • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and disconnect all power cords for this task. • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system.

  • Page 248: Install A Processor And Heat Sink

    “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 249 • See for a list of processors supported for your server. All processors must https://serverproven.lenovo.com have the same speed, number of cores, and frequency. • Before you install a new PHM or replacement processor, update your system firmware to the latest level.
  • Page 250 Processor triangular mark Processor contacts Torque screwdriver type list Screw Type Torx T30 head screwdriver Torx T30 screw Firmware and driver download: You might need to update the firmware or driver after replacing a component. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 251 • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr650v4/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” in User Guide or System Configuration Guide for more information on firmware updating tools. Procedure Step 1. If you are replacing a processor and reusing the heat sink.
  • Page 252 3. Apply the thermal grease on the top of the processor with syringe by forming four uniformly spaced dots, while each dot consists of about 0.1 ml of thermal grease. Figure 246. Thermal grease application with processor in shipping tray Step 4. Assemble the processor and heat sink. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 253 Figure 247. Assembling the PHM with processor in shipping tray Align the triangular mark on the heat sink label with the triangular mark on the processor carrier and processor. Install the heat sink onto the processor-carrier. Press the carrier into place until the clips at all four corners engage. Visually inspect to make sure that there is no gap between the processor carrier and the heat sink.
  • Page 254 Install the processor-heat-sink module into the processor socket. Notes: • Do not touch the contacts on the bottom of the processor. • The procedure of replacing a 2U entry PHM is the same as that of replacing a 2U standard PHM. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 255 Figure 249. Installing a 2U standard PHM Figure 250. Installing a 1U T-shape performance PHM Rotate the anti-tilt wire bails inward. Align the triangular mark and four Torx T30 nuts on the PHM with the triangular mark and threaded posts of the processor socket; then, insert the PHM into the processor socket. Rotate the anti-tilt wire bails outward until they engage with the hooks in the socket.

  • Page 256: Rack Latches Replacement

    If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. See “Server replacement” on page (Optional) Remove the security bezel. See “Remove the security bezel” on page 300. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 257 Remove the top cover. See “Remove the top cover” on page 331. Remove the air baffle. See “Remove the air baffle” on page Remove the system fan cage. See “Remove the system fan cage” on page 329. Step 2. Disconnect the cable on the rack latch from the system board assembly. Attention: To avoid damaging the system board assembly, make sure to follow the instructions in when disconnecting cables from the system board assembly.

  • Page 258: Install The Rack Latches

    Align the rack latch with the pin on the chassis. Then, press the rack latch onto the chassis and slightly slide it backward. Note: To avoid damage to the cable, make sure that the cable is properly routed and does not cover the screw holes, as shown below. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 259 Figure 254. Installing the rack latch Step 3. Install the screws to secure the rack latch on the side of the server. Figure 255. Installing the screws Step 4. Install the cable retainer. Chapter 1 Hardware replacement procedures...

  • Page 260: Raid Flash Power Module Replacement

    The RAID flash power module protects the cache memory on the installed RAID adapter. Follow the instructions in this section to remove and install a RAID flash power module (also called supercap). The location of RAID flash power modules varies by the server hardware configurations. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 261: Remove A Raid Flash Power Module From The Air Baffle

    Table 17. Location of RAID flash power modules Figure 257. On the standard air baffle Figure 258. On the GPU air baffle Figure 259. On the 2.5-inch middle drive cage • “Remove a RAID flash power module from the air baffle” on page 251 •...

  • Page 262: Install A Raid Flash Power Module On The Air Baffle

    Watch the procedure on YouTube Install a RAID flash power module on the air baffle Follow the instructions in this section to install a RAID flash power module on the air baffle. About this task Attention: ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 263 • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page •...

  • Page 264: Remove A Raid Flash Power Module From The Middle Drive Cage

    “Remove the top cover” on page 331. Step 2. Open the drive cage handle. Figure 262. Opening the handle of the middle drive cage Step 3. Remove the rubber on the cover of the holder. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 265: Install A Raid Flash Power Module On The Middle Drive Cage

    Figure 263. Removing the rubber Step 4. Remove the RAID flash power module. Figure 264. Removing the RAID flash power module from the middle drive cage Pull out the blue latch on the cover. Slide the cover out of the holder, and disconnect the cable of the RAID flash power module. Take the RAID flash power module out of the holder.
  • Page 266 Then, release the blue latch to lock the cover into place. Step 3. Install the rubber onto the cover of the holder. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 267 Figure 266. Installing the rubber Step 4. Press the latch as shown and close the handle. Figure 267. Closing the drive cage handle Step 5. Connect the extension cable of the RAID flash power module to an adapter. See Internal Cable Routing Guide After you finish Complete the parts replacement.

  • Page 268: Rearwall Bracket Replacement

    Left rearwall bracket Middle rearwall bracket Right rearwall bracket Configuration with 10 PCIe slots Left rearwall bracket Rearwall bracket B (type 1) Rearwall bracket C Configuration with 4 x 2.5- inch rear drives ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 269: Remove A Rearwall Bracket

    Server rear Required rearwall brackets config. Rearwall bracket A Rearwall bracket B (type 2) Rearwall bracket C Configuration with 8 x 2.5- inch rear drives Rearwall bracket B (type 2) Rearwall bracket C Rearwall bracket A Configuration with 4 x 3.5- Rearwall bracket 1 Rearwall bracket 2 inch rear drives...
  • Page 270 Figure 268. Removing the left rearwall bracket Figure 269. Removing the middle rearwall bracket ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 271: Install A Rearwall Bracket

    Figure 270. Removing the right rearwall bracket Remove the screws. Remove the bracket from the chassis as shown. After you finish 1. Install required rearwall brackets back to the rear chassis. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 272 Figure 271. Installing the left rearwall bracket Figure 272. Installing the middle rearwall bracket Figure 273. Installing the right rearwall bracket ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 273: Rear Drive Backplane Replacement

    Align the rearwall bracket with the chassis, and insert the bracket into place. Install the screws to secure the rearwall bracket. After you finish 1. Install a rear drive assembly or riser assemblies. • “Rear riser assembly and PCIe adapter replacement” on page 285 •...
  • Page 274 Rotate the backplane from the top to disengage it from the pins on the drive cage. Carefully lift the backplane out of the drive cage. Figure 275. Removing the 8 x 2.5" rear drive backplane ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 275: Install The Rear Drive Backplane

    Figure 276. Removing the 4 x 3.5" rear drive backplane Open the release latches as shown. Rotate the backplane from the top to disengage it from the pins on the drive cage. Carefully lift the backplane out of the drive cage. After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 276 Push the top of the backplane so that the holes in the backplane pass through the pins on the drive cage, and the release latches secure the backplane in place. Figure 278. Installing the 8 x 2.5" rear drive backplane ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 277: Rear Drive Cage Replacement

    Figure 279. Installing the 4 x 3.5" rear drive backplane Make sure that the release latches are opened. Align the bottom of the backplane with the studs at the bottom of the drive cage and lower the backplane into the drive cage. Push the top of the backplane so that the holes in the backplane pass through the pins on the drive cage, and the release latches secure the backplane in place.

  • Page 278: Remove The 4 X 2.5" Rear Drive Cage

    Disconnect cables from the rear drive backplane. Remove all the installed drives and fillers (if any) from the drive bays. See “Remove a 2.5-inch or 3.5-inch hot-swap drive” on page Step 2. Remove the rear drive cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 279: Install The 4 X 2.5" Rear Drive Cage

    Figure 280. Removing the 4 x 2.5" rear drive cage Loosen the screws. Slide the drive cage towards the rear of the chassis to release it, and then lift the drive cage out of the chassis. Step 3. Remove the 4 x 2.5" rear drive backplane. See “Remove the rear drive backplane”...
  • Page 280 Figure 281. Installing rearwall brackets for the 4 x 2.5" rear drive cage Align the rearwall brackets with the chassis, and insert the brackets into place. Install the screws to secure the rearwall brackets. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 281: Remove The 8 X 2.5" Rear Drive Cage

    Step 3. Install the 4 x 2.5" rear drive backplane. See “Install the rear drive backplane” on page 265. Step 4. Install the rear drive cage. Figure 282. Installing the 4 x 2.5" rear drive cage Lower the drive cage into the chassis, and move the drive cage forward until it clicks into position.
  • Page 282 “Remove a 2.5-inch or 3.5-inch hot-swap drive” on page Step 2. Remove the rear drive cage. Figure 283. Removing the 8 x 2.5" rear drive cage Loosen the screws. Pull out the blue plunger. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 283: Install The 8 X 2.5" Rear Drive Cage

    Twist the blue plunger to keep it unlocked. Slide the drive cage towards the rear of the chassis to release it, and then lift the drive cage out of the chassis. Step 3. Hold the backplane and carefully lift the backplane out of the drive cage. Figure 284.
  • Page 284 Install a rear riser assembly. Step 4. Lower the backplane into the drive cage so that the pins of the backplane pass through the holes on the drive cage, and press the backplane into position. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 285 Figure 286. Installing the 8 x 2.5" rear drive backplane Step 5. Install the rear drive cage. Figure 287. Installing the 8 x 2.5" rear drive cage Lower the drive cage into the chassis, and move the drive cage forward until it clicks into position.

  • Page 286: Remove The 4 X 3.5" Rear Drive Cage

    Disconnect cables from the rear drive backplane. Remove all the installed drives and fillers (if any) from the drive bays. See “Remove a 2.5-inch or 3.5-inch hot-swap drive” on page Step 2. Remove the rear drive cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 287: Install The 4 X 3.5" Rear Drive Cage

    Figure 288. Removing the 4 x 3.5" rear drive cage Pull out the blue plungers. Twist the blue plungers to keep them unlocked. Slide the drive cage towards the rear of the chassis to release it, and then lift the drive cage out of the chassis.
  • Page 288 Then, take the new part out of the package and place it on a static-protective surface. Step 2. (Optional) Install the required rearwall brackets. Note: For the required rearwall brackets, see “Rearwall bracket replacement” on page 258. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 289 Figure 289. Installing rearwall brackets for the 4 x 3.5" rear drive cage assembly Align the rearwall brackets with the chassis, and insert the brackets into place. Install the screws to secure the rearwall brackets. Step 3. (Optional) Install two middle brackets. Figure 290.
  • Page 290 Install the screws to secure the middle brackets. Step 4. Install the 4 x 3.5" rear drive backplane. See “Install the rear drive backplane” on page 265. Step 5. Install the rear drive cage. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 291 Figure 291. Installing the 4 x 3.5" rear drive cage Align the rear drive cage with the chassis, and lower the drive cage into the chassis. Move the rear drive cage forward until it clicks into position. Twist and release the blue plungers to secure the drive cage in place. Step 6.

  • Page 292: Rear Ocp Module Replacement

    • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 293: Install The Rear Ocp Module

    Procedure Figure 293. Removing the rear OCP module Step 1. Loosen the thumbscrew that secures the OCP module. Use a screwdriver if needed. Step 2. Pull out the OCP module. After you finish 1. Install a new rear OCP module or an OCP module filler. See “Install the rear OCP module”...
  • Page 294 F F i i g g u u r r e e 2 2 9 9 6 6 . . O O C C P P m m o o d d u u l l e e ( ( f f o o u u r r c c o o n n n n e e c c t t o o r r s s ) ) By default, any Ethernet connector on the OCP module can also function as a management connector using the shared management capacity. After you finish ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 295: Replacement

    • For replacement of the 3FH riser cage for Neptune Core Module, see “Lenovo Processor Neptune Core Module replacement (trained technicians only)” on page 126 Lenovo Compute Complex Neptune Core Module replacement (trained technicians only). • For replacement of graphics processing units (GPUs), see “GPU replacement”...
  • Page 296 Neptune Core Module • 2LP riser cage • 3FH riser cage • 1FH riser cage Configuration with a 4 x 2.5-inch rear • 3FH M.2 riser • 1FH M.2 riser cage drive cage cage ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 297: Remove A Rear Riser Assembly

    Table 18. Supported rear riser cages (continued) Server Riser cage 1 Riser cage 2 Riser cage 3 Riser cage 4 configuration • 2FH riser cage • 1FH riser cage • 1FH riser cage Configuration with an 8 x 2.5-inch rear •...
  • Page 298 Step 2. Remove the riser assembly. Note: The following illustrations show the 3FH riser assembly and 2FH riser assembly as examples. The replacement procedure for other types of riser assembly is the same. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 299 Figure 297. Removing the 3FH riser assembly Chapter 1 Hardware replacement procedures...

  • Page 300: Remove A Rear Pcie Adapter And Riser Card

    Demo video Watch the procedure on YouTube Remove a rear PCIe adapter and riser card Follow the instructions in this section to remove a rear PCIe adapter and riser card. About this task S011 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 301 CAUTION: Sharp edges, corners, or joints nearby. Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 302 Figure 301. Removing a PCIe adapter from the 2FH riser cage Lift the retainer clip as shown. Rotate the PCIe adapter retention latch to the open position. Grasp the PCIe adapter by its edges and carefully pull it out of the PCIe slot. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 303 Figure 302. Removing a PCIe adapter from the 1FH riser cage Rotate the PCIe adapter retention latch to the open position. Grasp the PCIe adapter by its edges and carefully pull it out of the PCIe slot. Step 3. (Optional) If you are replacing the riser card, remove the riser card from the riser cage. Note: The following illustration shows riser cards on the 3FH riser cage as examples.

  • Page 304: Install A Rear Pcie Adapter And Riser Card

    • For PCIe adapter installation rules, see “PCIe slots and PCIe adapters” on page Firmware and driver download: You might need to update the firmware or driver after replacing a component. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 305 • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr650v4/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” in User Guide or System Configuration Guide for more information on firmware updating tools. Procedure Step 1. Touch the static-protective package that contains the new part to any unpainted surface on the outside of the server.
  • Page 306 Rotate the PCIe adapter retention latch to the open position. Align the PCIe adapter with the PCIe slot on the riser card. Carefully press the PCIe adapter straight into the slot until it is securely seated. Close the retention latch. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 307 Figure 309. Installing a PCIe adapter on the 2FH riser cage Lift the retainer clip as shown. Rotate the PCIe adapter retention latch to the open position. Align the PCIe adapter with the PCIe slot on the riser card. Carefully press the PCIe adapter straight into the slot until it is securely seated.

  • Page 308: Install A Rear Riser Assembly

    Install the riser assembly into the chassis. Note: The following illustrations show the 3FH riser assembly and 2FH riser assembly as examples. The replacement procedure for other types of riser assembly is the same. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 309 Figure 311. Installing the 3FH riser assembly Chapter 1 Hardware replacement procedures...

  • Page 310: Security Bezel Replacement

    • “Remove the security bezel” on page 300 • “Install the security bezel” on page 302 Remove the security bezel Follow the instructions in this section to remove the security bezel. About this task ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 311 Attention: Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. Procedure Step 1. Use the key to unlock the security bezel. Figure 313. Unlocking the security bezel Step 2. Remove the security bezel. Attention: Before you ship the rack with the server installed, reinstall and lock the security bezel into place.

  • Page 312: Install The Security Bezel

    “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. Procedure Step 1. If the key is held inside the security bezel, remove it out of the security bezel. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 313 Figure 315. Removing the key Press the latch to release the key. Remove the key from the retaining clip in the shown direction. Step 2. Install the security bezel to the chassis. Figure 316. Installing the security bezel Insert the tab on the security bezel into the slot on the right rack latch. Press and hold the blue release latch.

  • Page 314: Serial Port Module Replacement

    • Prevent exposure to static electricity, which might lead to system halt and loss of data, by keeping static- sensitive components in their static-protective packages until installation, and handling these devices with an electrostatic-discharge wrist strap or other grounding system. Procedure Step 1. Make preparation for the task. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 315 If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. See “Server replacement” on page Remove the top cover. See “Remove the top cover”...

  • Page 316: Install A Serial Port Module

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. Use a 5 mm wrench to install the serial port cable into the bracket. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 317 Figure 321. Assembling the serial port module Align the connector of the serial port cable with the holes in the bracket. Install the two screws to secure the cable connector into the bracket. Step 3. Install the serial port module to the riser cage. Figure 322.

  • Page 318: System Board Assembly Replacement (Trained Technician Only)

    Bcdedit /ems off c. Restart the server to ensure that the EMS setting takes effect. System board assembly replacement (trained technician only) Follow the instructions in this section to remove and install the system board assembly. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 319 Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. • When the server has a Compute Complex Neptune Core Module installed, you must apply for a shipping bracket FRU first if you need to install or remove the system board assembly or processor.

  • Page 320: System I/O Board Replacement (Trained Technicians Only)

    Control Module (DC-SCM). About this task Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 321 Procedure Step 1. Make preparation for this task. Record all system configuration information, such as Lenovo XClarity Controller IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.
  • Page 322 Save the system configuration to an external device with Lenovo XClarity Essentials. Save the system event log to external media. Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.
  • Page 323 Follow the instructions in this section to install the system I/O board, also known as Datacenter Secure Control Module (DC-SCM). About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. Attention: •...
  • Page 324 O board is aligned correctly with the connector on the processor board, and remains as horizontal as possible during the insertion. Install the screws to fix the system I/O board into place. Step 4. Install the system board assembly into the server. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 325 Figure 328. Installing the system board assembly Insert the front end of the system board assembly towards the front of the chassis until it stops. Lower the other end down into the chassis. Slide the system board assembly towards the rear of the chassis until it clicks into place. Ensure that rear connectors on the system I/O board are inserted into the corresponding holes in the rear panel.
  • Page 326 OneCli.exe config set UEFI.TrustedComputingGroup_TPMDevice "Disabled" --bmc <userid>:<password>@<ip_ address> where: • <userid>:<password> are the credentials used to access the BMC (Lenovo XClarity Controller interface) of your server. The default user ID is USERID, and the default password is PASSW0RD (zero, not an uppercase o) •...
  • Page 327 1. Start the server and press the key specified in the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at https://pubs.lenovo.com/lxpm-overview/ 2. If the power-on Administrator password is required, enter the password.

  • Page 328: Processor Board Replacement (Trained Technicians Only)

    About this task Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification. • When removing the memory modules, label the slot number on each memory module, remove all the memory modules from the system board assembly, and set them aside on a static-protective surface for reinstallation.
  • Page 329 Procedure Step 1. Make preparation for this task. Record all system configuration information, such as Lenovo XClarity Controller IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.
  • Page 330 Note: To prevent the contact of the system I/O board from damage, pinch the handle on the system I/O board and pull out the system I/O board outward. During the entire pulling action, ensure that the system I/O board remains as horizontal as possible. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 331 Follow the instructions in this section to install the processor board. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 332 O board is aligned correctly with the connector on the processor board, and remains as horizontal as possible during the insertion. Install the screws to fix the system I/O board into place. Step 3. Install the system board assembly into the server. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 333 “Update the Vital Product Data (VPD)” on page 324. Machine type number and serial number can be found on the ID label, see “Identify the server and access to the Lenovo XClarity Controller” in User Guide or System Configuration Guide. Chapter 1 Hardware replacement procedures...
  • Page 334 • Lenovo XClarity Essentials OneCLI commands Using Lenovo XClarity Provisioning Manager Steps: 1. Start the server and press the key according to the on-screen instructions. The Lenovo XClarity Provisioning Manager interface is displayed by default. 2. Click on the top right corner of the Lenovo XClarity Provisioning Manager main interface.

  • Page 335: System Fan Replacement

    The server asset tag number. <asset_tag> Type aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number. The access method that you select to access the target server. • Online KCS (unauthenticated and user restricted): You can directly delete [access_method] from the command. •...
  • Page 336 Carefully lift the system fan out of the server. After you finish 1. Install a new system fan or install a fan filler to cover the place. See “Install a system fan” on page 327. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 337: Install A System Fan

    2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install a system fan Follow the instructions in this section to install a system fan. About this task S033 CAUTION:...
  • Page 338 Figure 334. Installing the system fan After you finish Complete the parts replacement. See “Complete the parts replacement” on page 337. Demo video Watch the procedure on YouTube ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 339: System Fan Cage Replacement

    System fan cage replacement Follow the instructions in this section to remove and install the system fan cage. • “Remove the system fan cage” on page 329 • “Install the system fan cage” on page 330 Remove the system fan cage Follow the instructions in this section to remove the system fan cage.

  • Page 340: Install The System Fan Cage

    “Power off the server” on page Procedure Figure 336. Installing the system fan cage Step 1. Align the system fan cage with the mounting guides on both sides of chassis, and lower it into the chassis. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 341: Top Cover Replacement

    Step 2. Rotate the fan cage levers down until the fan cage clicks into place. Note: If there are system fans installed in the system fan cage, ensure that the system fans are correctly connected to the system fan connectors on the system board assembly. After you finish 1.
  • Page 342 “Install the top cover” on page 333. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 343: Install The Top Cover

    Watch the procedure on YouTube Install the top cover Follow the instructions in this section to install the top cover. About this task S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S014 CAUTION: Hazardous voltage, current, and energy levels might be present.

  • Page 344: Usb I/O Board Replacement

    “Remove the USB I/O board” on page 334 • “Install the USB I/O board” on page 336 Remove the USB I/O board Follow the instructions in this section to remove the USB I/O board. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 345 About this task Attention: • Read “Installation Guidelines” on page 1 “Safety inspection checklist” on page 2 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...

  • Page 346: Install The Usb I/O Board

    Connect the cable to the USB I/O board. Step 3. Install the top cover. See “Install the top cover” on page 333. Step 4. Refer to “USB I/O board problems” on page 391 to troubleshoot USB problems. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 347: Complete The Parts Replacement

    “Power on the server” on page 7. Update the server configuration if necessary. • Download and install the latest device drivers: http://datacentersupport.lenovo.com • Update the system firmware. See “Update the firmware” in User Guide or System Configuration Guide. • Update the UEFI configuration. See https://pubs.lenovo.com/uefi-overview/...
  • Page 348 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 349: Chapter 2. Problem Determination

    An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Lenovo XClarity Controller or by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
  • Page 350 Lenovo XClarity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and component status. The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server.

  • Page 351: Specifications

    “Viewing Event Logs” section in the XCC documentation compatible with your server at https:// pubs.lenovo.com/lxcc-overview/ Specifications Summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply.
  • Page 352 Servers with Compute Complex Neptune Core Module: • Front drive bays: – Up to 16 x 2.5-inch hot-swap SAS/SATA/NVMe drives – Up to 16 x E3.S 1T hot-swap drives • Up to two internal non-hot-swap or front/rear hot-swap M.2 drives ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 353 • *Custom form factor (CFF) adapters that are supported only for server models with 2.5-inch front drive bays. • For more information about the RAID/HBA adapters, see Lenovo ThinkSystem RAID Adapter and HBA Reference Host bus adapter (HBA)/Expander • ThinkSystem 4350-16i SAS/SATA 12Gb HBA •...
  • Page 354 Controller 3 (XCC3), refer to https://pubs.lenovo.com/lxcc-overview/ – One XCC system management port (10/100/1000 Mbps) on the rear to connect to a systems-management network. This RJ-45 connector is dedicated to the Lenovo XClarity Controller functions and runs at 10/100/1000 Mbps speed. • Front connectors: –...
  • Page 355 Electrical input and power policy Electrical input for power supply units Common Redundant Power Supply (CRPS) and CRPS Premium are supported as listed below: CAUTION: • 240 V dc input is supported in Chinese Mainland ONLY. • Power supply with 240 V dc input cannot support hot plugging power cord function. Before removing the power supply with dc input, please turn off server or disconnect dc power sources at the breaker panel or by turning off the power source.
  • Page 356 • Only CRPS Premium PSUs support OVS, Zero Output Mode, and Virtual-Reseat (VR). • The following Lenovo XClarity Controller options are supported only when CRPS Premium PSUs are installed: – Power Redundant options such as Zero Output Mode and Non-redundant.
  • Page 357 Minimal configuration for debugging • Servers without Compute Complex Neptune Core Module – One processor in socket 1 – One memory module in slot 7 – One power supply unit – One HDD/SSD drive, one M.2 drive (if OS is needed for debugging) –...

  • Page 358: Mechanical Specifications

    – Without rack latches: 445 mm (17.5 inches) • Depth: 796 mm (31.3 inches) Note: The depth is measured with rack latches installed, but without the security bezel installed. Weight Up to 38.8 kg (85.5 lb), depending on the server configuration ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 359: Environmental Specifications

    Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.
  • Page 360 Environment Environment ThinkSystem SR650 V4 complies with ASHRAE Class A2 specifications with most configurations, and depending on the hardware configuration, also complies with ASHRAE Class A3 and Class A4 specifications. System performance may be impacted when the operating temperature is outside ASHRAE A2 specification.
  • Page 361 – Shipment/storage: 8% to 90% Water requirements Water requirements ThinkSystem SR650 V4 is supported in the following environment: • Maximum pressure: 3 bars • Water inlet temperature and flow rates: – For servers with Compute Complex Neptune Core Module, the water inlet temperature is 45°C (113°F), and the water flow rate is 1 lpm per server.

  • Page 362: Troubleshooting By System Leds And Diagnostics Display

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 363: Drive Leds

    Drive LEDs This topic provides information on drive LEDs. Each drive comes with an activity LED and a status LED. Different colors and speeds indicate different activities or status of the drive. The following illustrations and tables describe the problems that are indicated by the activity LED and the status LED.

  • Page 364: External Diagnostics Handset

    Note: The external diagnostics handset is an optional part that needs to be purchased separately. • “Location of the External Diagnostics Handset” on page 355 • “Diagnostics panel overview” on page 356 • “Options flow diagram” on page 356 • “Full menu list” on page 358 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 365 Location of the external diagnostics handset Description Location The external diagnostics handset is connected to the External diagnostics handset server with an external cable. Magnetic bottom With this component, the diagnostic handset can be attached to the top or side of the rack with hands spared for service tasks.
  • Page 366 Address, Modify System Name, and Generate/Download FFDC Service Data. The external diagnostics handset displays various system information. Navigate through the options with the scroll keys. Depending on the model, the options and entries on the LCD display might be different. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 367 Chapter 2 Problem determination...
  • Page 368 • Possible sources of the error CPU 1 Status: Configuration Error System VPD Information Sub Menu Example Machine Type: xxxx • Machine type and serial number Serial Num: xxxxxx • Universal Unique ID (UUID) Universal Unique ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 369 System Firmware Sub Menu Example XCC Primary XCC Primary (Active) • Firmware level (status) Build: DVI399T • Build ID Version: 4.07 • Version number Date: 2020-04-07 • Release date XCC Backup XCC Backup (Active) • Firmware level (status) Build: D8BT05I •...

  • Page 370: Front-Operator-Panel Leds And Buttons

    • Modify XCC Static IPv4 Address/Net mask/Gateway • Modify System Name • Generate/Download FFDC Service Data Front-operator-panel LEDs and buttons The front operator panel of the server provides controls, connectors, and LEDs. Figure 346. Diagnostics panel ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 371 Power button with power status LED You can press the power button to power on the server when you finish setting up the server. You also can hold the power button for several seconds to power off the server if you cannot shut down the server from the operating system.

  • Page 372: Led On The Leakage Detection Sensor

    Each time you press the system ID button, the state of both the system ID LEDs changes. The LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers.

  • Page 373: Leds On The Xcc System Management Port

    The following table describes the status that are indicated by the LED on the leakage detection sensor module. Leakage detection sensor LED (green) Descrip- • On: No liquid leakage or cable break alert. tion • Slow blinking (about two flashes per second): Cable break alert. •...
  • Page 374 • Yellow: The power supply unit may have failed. Dump the FFDC log from the system and contact Lenovo back-end support team for PSU data log reviewing. Zero-output mode can be disabled via Setup Utility or Lenovo XClarity Controller web interface. If you disable zero-output mode, both power supplies will be in the active state.

  • Page 375: M.2 Leds

    Power-supply-unit LED (bi-color, green and yellow) Status Description On (green) The server is on and the power supply unit is working normally. Blinking (green, The power supply unit is in firmware updating mode. about two flashes per second) When the power supply unit is lit yellow: On (yellow) •...

  • Page 376: System-Board-Assembly Leds

    PSoC firmware is working normally. System-board-assembly LEDs The following illustrations show the light-emitting diodes (LEDs) on the system board assembly. • “Processor-board LEDs” on page 367 • “System I/O board LEDs” on page 368 ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 377 2. Remove installed adapters/devices, one at a time, until you reach the minimal configuration for debugging. 3. (Trained technicians only) If the problem remains, capture FFDC log, and replace the processor board. 4. If the problem still remains, contact Lenovo Support. Chapter 2 Problem determination...
  • Page 378 Action If FPGA heartbeat LED is always off or always on, do the following: 1. Replace the processor board. 2. If the problem remains, contact Lenovo Support. DIMM error LEDs (amber) Description When a memory module error LED is lit, it indicates that the corresponding memory module has failed.
  • Page 379 Table 21. LEDs description Scenario Actions fault FPGA heart- heart- beat beat RoT security module fatal Replace the system I/O firmware failure board. Blink Replace the system I/O board. No system power (FPGA If the AC power is on, but the heartbeat LED off) system board assembly does not have power, then:...

  • Page 380: General Problem Determination Procedures

    2. Check and ensure that the system I/O board is installed correctly. (Trained technicians only) Reinstall it if needed. 3. If the problem remains, contact Lenovo Support. General problem determination procedures Use the information in this section to resolve problems if the event log does not contain specific errors or the server is inoperative.

  • Page 381: Resolving Suspected Power Problems

    If the problem is solved when you remove an adapter from the server, but the problem recurs when you install the same adapter again, suspect the adapter. If the problem recurs when you replace the adapter with a different one, try a different PCIe slot. If the problem appears to be a networking problem and the server passes all system tests, suspect a network cabling problem that is external to the server.

  • Page 382: Troubleshooting By Symptom

    1. Check the event log of the application that is managing the server and follow the suggested actions to resolve any event codes. • If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity Administrator event log.
  • Page 383 – Lenovo XClarity Controller has defined lots of system conditions as IPMI sensors. Users can use IPMI commands to check system running status. Here are examples of executing ipmitool, an open-source common tool which follows Intel’s IPMI standard. Check for liquid leakage status with command lines as shown.

  • Page 384: Liquid Cooling Module Problems (Processor Neptune Core Module)

    Liquid leak problem Liquid leaks can be identified through the following practices: • If the server is on remote maintenance, – A Lenovo XClarity Controller event shows: FQXSPCA0040N: Liquid is leaking from open loop [CoolingSensorName]. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 385 – Lenovo XClarity Controller has defined lots of system conditions as IPMI sensors. Users can use IPMI commands to check system running status. Here are examples of executing ipmitool, an open-source common tool which follows Intel’s IPMI standard. Check for liquid leakage status with command lines as shown.
  • Page 386 To remove memory modules, see “Remove a memory module” on page 205. Figure 358. Removing the cold plate cover Open the clips. Remove the cold plate cover. 2) Clean up the liquid on the cold plates. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 387: Intermittent Problems

    Steps to resolve cable break 1. Check if there is a de-assert event (FQXSPCA2042I) triggered. 2. If yes, ignore this event. 3. If not, contact Lenovo Support for detail checking. Intermittent problems Use this information to solve intermittent problems. •...

  • Page 388: Keyboard, Mouse, Kvm Switch Or Usb-Device Problems

    339 for information about viewing the event log. If you are using Linux base operating system, then capture all logs back to Lenovo support for further investigation. Keyboard, mouse, KVM switch or USB-device problems Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.

  • Page 389: Hot-Swap M.2 Drive Problems

    1. Update the PSoC firmware and RAID firmware. 2. If the problem persists after firmware update, replace the M.2 backplane. 3. If the problem persists after replacing, record M.2 LED status, collect the FFDC file, and contact Lenovo Support. Memory problems See this section to resolve issues related to memory.

  • Page 390: Monitor And Video Problems

    2. The management controller remote presence function is disabled if you install an optional video adapter. To use the management controller remote presence function, remove the optional video adapter. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 391: Observable Problems

    3. If the server is installed with the graphical adapters while turning on the server, the Lenovo logo is displayed on the screen after approximately 3 minutes. This is normal operation while the system loads. 4. Make sure that: • The server is turned on and there is power supplied to the server.
  • Page 392 4. Restart the server remotely through the management interface. 5. If the problem remains, verify that any new software has been installed and configured correctly. 6. Contact your place of purchase of the software or your software provider. ThinkSystem SR650 V4 Hardware Maintenance Guide...
  • Page 393 Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.

  • Page 394: Optional-Device Problems

    • “Insufficient PCIe resources are detected.” on page 384 • “A Lenovo optional device that was just installed does not work.” on page 385 • “A Lenovo optional device that worked previously does not work now” on page 385 External USB device is not recognized Complete the following steps until the problem is resolved: 1.

  • Page 395: Performance Problems

    8. DC cycle the system and ensure the system is enter UEFI boot menu or the operating system; then, capture the FFDC log. 9. Contact Lenovo technical support. A Lenovo optional device that was just installed does not work. 1. Make sure that: • The device is supported for the server (see https://serverproven.lenovo.com...

  • Page 396: Power On And Power Off Problems

    6. If all procedures are tried and the issue cannot be resolved, collect the failure information with system logs captured and contact Lenovo Support. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 397: Power Problems

    Server does not power on Complete the following steps until the problem is resolved: 1. Check the event logs for any events related to the server not powering on. 2. Check for any LEDs that are blinking amber or yellow. 3.

  • Page 398: Serial-Device Problems

    Restart the server to ensure that the EMS setting takes effect. 3. Reseat the following components: a. Failing serial device. b. Serial cable. 4. Replace the following components: a. Failing serial device. b. Serial cable. 5. (Trained technician only) Replace the system board. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 399: Software Problems

    (For more information, see the “Startup” section in the LXPM documentation compatible with your .) From the Diagnostic page, click Run Diagnostic ➙ server at https://pubs.lenovo.com/lxpm-overview/ Disk Drive Test. • If the green activity LED is flashing and the yellow status LED is flashing slowly, the drive is identified by the controller and is rebuilding.
  • Page 400 Multiple drives fail Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • Make sure that the device drivers and firmware for the drive and server are at the latest level.

  • Page 401: Usb I/O Board Problems

    2. If the drive passes the test, replace the backplane. 3. If the drive fails the test, replace the drive. Yellow drive status LED does not represent actual state of associated drive Complete the following steps until the problem is solved: 1.
  • Page 402 • If the USB device does not work plugging to front, internal or rear USB port(s), replace the system I/O board. Refer to “System board assembly replacement (trained technician only)” on page 308 for more information. ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 403: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 404: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 405: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 406 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 407: Appendix B. Documents And Supports

    Duty Full Depth Rack Cabinets User Guide, see ThinkSystem Heavy Duty Full Depth Rack Cabinets User Guide. Support websites This section provides driver and firmware downloads and support resources. Support and downloads • Drivers and Software download website for ThinkSystem SR650 V4 © Copyright Lenovo 2025...
  • Page 408 • Operating System Installation Instructions – https://pubs.lenovo.com/thinksystem#os-installation • Submit an eTicket (service request) – https://support.lenovo.com/servicerequest • Subscribe to Lenovo Data Center Group product notifications (Stay up to date on firmware updates) – https://datacentersupport.lenovo.com/solutions/ht509500 ThinkSystem SR650 V4 Hardware Maintenance Guide...

  • Page 409: Appendix C. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 410: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 411: Taiwan Region Bsmi Rohs Declaration

    Contacts are available for Taiwan Region import and export information. TCO Certified Selected models/configurations meet the requirements of TCO Certified. Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go to https://www.lenovo.com/us/en/compliance/tco/. Appendix C. Notices...
  • Page 412 ThinkSystem SR650 V4 Hardware Maintenance Guide...

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