Levoit VortexIQ 40 Flex Series User Manual page 21

T R O U B L E S H O OT I N G
Problem
Vacuum will not turn on
Vacuum is not charging
Roller brush is not turning
( light flashes)
Vacuum makes an
abnormal noise
Vacuum has low suction
power
light flashes
Vacuum releases a bad
or unusual smell
If your problem is not listed, please contact
Possible Solution
The battery is not installed correctly (see Battery Installation,
page 14).
Recharge the vacuum (see Charging the Vacuum, page 14).
The vacuum motor overheated. Empty the dust container and
check for blockage inside the vacuum head and stick. Remove
any blockage and clean the filters (see Cleaning, page 17). Allow
the vacuum to cool for 1 hour before turning it back on.
The charger is not properly plugged in or you are using the wrong
charger. Use the provided Levoit charger only (see Charging the
Vacuum, page 14).
Clean the roller brush and remove any debris blocking the brush
(see Cleaning the Roller Brush, page 19).
Clean the roller brush and remove any debris blocking the brush
(see Cleaning the Roller Brush, page 19).
Check for blockage inside the vacuum body, vacuum head, and
stick. Remove any blockage (see Cleaning, page 17).
Battery may be low. Recharge the battery to full charge (see
Charging the Vacuum, page 14).
Clean the roller brush and remove any debris blocking the
brush (see Cleaning the Roller Brush, page 19).
The dust bin and filters may be full. Empty the dust bin and
clean the filters (see Cleaning, page 17).
Check for blockage inside the vacuum body, vacuum head, and
stick. Remove any blockage (see Cleaning, page 17).
The dust bin and filters may be full. Empty the dust bin and
clean the filters (see Cleaning, page 17).
Check for blockage inside the vacuum body, vacuum head, and
stick. Remove any blockage (see Cleaning, page 17).
The environment's relative humidity may be high or the vacuum
may have absorbed water and caused the filter to grow mold.
Replace the filters.
The filters may be dirty. Clean the filters (see Cleaning, page 17).
The dust bin may be dirty. Empty and clean the dust bin (see
Cleaning, page 17).
Customer Support (see page
EN
22).
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