Fanvil PN24 User Manual

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Enterprise Office

Solution

User Manual

Version: 1.0 | Date: 2024.05.29

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Summary of Contents for Fanvil PN24

Page 1 Enterprise Office Solution User Manual Version: 1.0 | Date: 2024.05.29...
Page 2 4 User Guide ..........................13 4.1 Button and Interface Instructions ................13 4.1.1 PN1 Button And Interface Instructions ............13 4.1.2 PN8/PN24 Button And Interface Instructions ..........14 4.1.3 X303-2 Wire Button And Interface Instructions ..........15 5 2-Wire IP Phone Seting ......................16 5.1 Language Settings .......................
Page 3 5.4.2 Web Interface ...................... 18 5.5 Line Settings ......................... 19 6 Network Topology Diagram ....................20 7 2-Wire Transmission Distance .................... 22 8 Equipment maintenance ....................... 23 8.1 Network Grouping Key Configuration ............... 23 8.1.1 Get Network Grouping Configuration Tool(PLC Tool) ........23 8.1.2 Network Grouping Key Configuration ..............
Page 4 Safety Instructions 1.1 Safety Instructions Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. ⚫ Please use the product-specified power adapter. If you need to use a power adapter provided by another manufacturer due to special circumstances, please confirm that the voltage and current of the provided adapter meet the specifications of this product, and it is recommended to use a product that has passed safety certification,...
Page 5 ⚫ Please use this product according to the instruction provided in the product manual. Prolonged abnormal operation may result in product damage and safety hazards.
Page 6 The 2-Wire PoE Switch PN1&PN8&PN24 are efficient, flexible, and easy-to-install networking devices designed to provide users with excellent connectivity and communication capabilities. They are designed to connect different types of networks...
Page 7 PN24 X303-2 Wire 2.2 Specification Switch Specifications 2.2.1 Model PN24 Network Interface 1 RJ45 1 RJ45 1 RJ45 Network Speed 10/100Mbps 10/100Mbps 10/100Mbps 1 group 2-Wire Interface 8*RJ11 interface 24*RJ11 interface 2-Wire interface Power Supply 54V 1.5A 54V 1.5A 54V 3A Operating -20℃~50℃...
Page 8 Phone Specifications 2.2.2 Model X303-2 Wire Screen 2.4-inch 320*240 SIP Line Line Key High-definition Voice G.722, Opus Multi-party Conference 6-party Conference Operating temperature 0℃- 45℃ Size (LWH) 169x203.6x172.7 mm 2-Wire Power over Ethernet Power Supply Method 12V DC Power Supply Installation Method Desktop/Wall-mounted...
Page 9 Installation Instructions 3.1 Device Inventory PN1 Device Inventory 3.1.1 PN1*2 Power Adapter Quick Installation Guide Converter*2 PN8 Device Inventory 3.1.2 Screw *2 Expansion Plug *2 Power Cord Quick Installation Guide...
Page 10 PN24 Device Inventory 3.1.3 Mounting Ear *2 Screw *8 PN24 Quick Installation Guide Power Cord X303-2 Wire Device Inventory 3.1.4 2-Wire Cord Handset Cord Handset Phone Stand Power Adapter(Buy separately) Wall Stand(Buy separately)
Page 11 3.2 Network Installation Installation PN8/PN24 3.2.1 1. Install the power cord Insert the power cord with the cloverleaf connector firmly as shown in the picture below, and then plug the other end into the power strip. 2. Turn on the power switch Switch from OFF to ON, and the power indicator light will turn on, indicating that the device can started normally.
Page 12 Connect To Other RJ45 Interface Device 3.2.3 Method 1: 1.Connect the PN8/PN24 according to the switch installation method described above. 2.Use the 2-Wire cord to connect PN8/PN24 and PN1, and then connect them to the devices via Ethernet cables.
Page 13 Method 2: 1. Insert the circular end of the power cord as shown in the picture, and then plug the other end into the power strip. The power indicator light will illuminate, indicating that the device has been powered on. 2.
Page 14 User Guide 4.1 Button and Interface Instructions PN1 Button And Interface Instructions 4.1.1 Number Name Description Long press for 10 seconds to restart the 2-Wire ① Restart Button switch ② Power Port Connect the external power supply, 54V 1.5A RJ45 interface, used to connect to the ③...
Page 15 PN8/PN24 Button And Interface Instructions 4.1.2 Number Name Description Choose between two operating modes: power and ① Power and Network Switch network supplied / power not supplied. (Default setting is power and network supplied.) ② 2-Wire Port RJ11 Interface, Connect to 2-Wire Phone RJ45 Interface, Used to Connect to Upper-level ③...
Page 16 ⑥ Master Switch Used to turn on/off the main power of the switch ⑦ Power Port Connect the power cord X303-2 Wire Button And Interface Instructions 4.1.3 Number Name Description Connect the 2-Wire PoE switch to provide ① 2-Wire Port both power and network access for the phone ②...
Page 17 2-Wire IP Phone Seting 5.1 Language Settings The user can set the phone language through the phone interface or web interface. To set the language on the X303-2 Wire phone interface: 1. After restoring factory settings and restarting, users need to set the language. 2.
Page 18 5.3 Device Status Users can view the status of the X303-2 Wire device through the device screen/web page. View the status of the X303-2 Wire device through the screen: Access [Menu] >> [Status] to obtain the following status information for the X303-2 Wire: ⚫...
Page 19 X303-2 Wire to the same local network, and install Device Manager on the PC. (Device Manager download link: https://www.fanvil.com/service/doc/soft/tools/tools/ipscanner/index.html) Open the IP scanning tool (Device Manager), click on the scan button to obtain the IP address of the X303-2 Wire...
Page 20 5.5 Line Settings The device supports up to 4 SIP accounts simultaneously, which can be registered according to the application. You can switch between the 4 SIP accounts. Users can register SIP accounts through the device menu and the web interface. Registering an account through the device menu: Users can register SIP account by navigating to [Menu] >>...
Page 21 Network Topology Diagram 1，Small to medium-sized enterprise (55 Phones) Note: ⚫ If it is a large-scale enterprise office (≥60 Phones) network, or if networking is done using cables of 100 cores and above, PLC tools are required for network grouping settings.
Page 22 signal transmission can be effected. You need to run a test before installation. ⚫ Strong electricity and weak electricity cannot be wired in the same route, they need to be wired separately and the distance should be more than 0.5 meter 2，PN1 Network Topology Diagram...
Page 23 2-Wire Transmission Distance Supply network and power transmission distance: Cable Type PN8 ~ X303-2 Wire PN24 ~ X303-2 Wire PN8 ~ PN1 PN24~PN1 PN1~PN1 Cat 5e 300m 300m 300m 300m 300m RVV 2*0.5 300m 300m 300m 300m 300m HYV 2*0.5...
Page 24 Equipment maintenance 8.1 Network Grouping Key Configuration Get Network Grouping Configuration Tool(PLC Tool) 8.1.1 Contact technical support personnel in your region to obtain the network grouping configuration tool (Fanvil PLC Tool) installation files and proceed with the installation.
Page 25 Network Grouping Key Configuration 8.1.2 Note: ⚫ When performing network grouping settings, power on individual switch and the phones under that switch separately. After completing the network grouping settings, power on another group and perform network grouping settings. Otherwise, network interference may occur, resulting in phones unable to access the network.
Page 26 2, Click on [Network Password]>[All Device]>[Get] to obtain the relevant information of the switch and all phones connected to it. The default network grouping key for phones and the switch is: HomePlugAV. 3, Click[All Device], enter the desired network grouping key in the input box (password format: limited to within 64 characters, including uppercase letters, lowercase letters, numbers, and special characters (/"?,"}-+!@(#￥%.&) ), and click [Set] to complete the network grouping settings for the gateway and all phones connected to it.
Page 27 Clear Network Grouping Key 8.1.3 1, Choose the corresponding network card (default selection is the first one), and select the gateway device you want to configure. 2, Click on [Network Password]>[All Device]>[Get] to obtain the relevant information of the switch and all phones connected to it. 3, Click on [All Device]>[Clear] to clear the network grouping settings for the switch and all phones connected to it, restoring the default password.
Page 28 In "Grouping Key Settings," enter the desired network grouping password, then click [OK] to set it successfully. If the input value is empty, the phone's network grouping configuration will be cleared, restoring the default network grouping password (the network grouping password for the phone and the switch should be consistent). 8.2 Power Configuration If you need to change the power configuration, please contact the technical support personnel in your area to obtain the appropriate power configuration file.
Page 29 8.3 PLC Firmware Upgrade Contact the technical support personnel in your area to obtain the PLC firmware upgrade file. The upgrade steps are as follows: 1, Click the [Firmware Upgrade] page. 2,[Simage]: Select a single device to upgrade the PLC firmware. [All Device Simage]: Select the switch and all devices under the switch to upgrade the PLC firmware.
Page 31 Trouble Shooting 9.1 Get Device System Information Get Phone Information 9.1.1 Users can obtain device information through the device webpage [System] >> [Information] or the device [Menu] >>[Status] options. The following information will be provided: 1, Device information (model, MAC address, software and hardware versions, etc.) 2, Network information 3, Account information Users can obtain device-related information through the PLC Tool.
Page 32 Reboot the device from the webpage: Click [System] >> [Restart Phone] and press [OK] Reboot the device from the PLC Tool: Open the PLC Tool, select the desired phone device you want to reboot, and click on [Reset]. Restarting devices via the gateway: Use the power master switch of the switch device to restart both the switch and the phones.
Page 33 Fanvil only guarantee the performance of our own equipment. Q2: Can Fanvil's 2-Wire PoE Switch be directly connected to an analog phone? A:Not supported. Q3: Can it be compatible with mainstream PBX manufacturers, such as 3CX, Yeastar, and so on.?

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