Troubleshooting - Plantronics SUPRAPLUS WIRELESS CS351N User Manual

TRoUBLE ShooTING
GB TRoUBLE ShooTING
Problem
My headset stops responding to button presses.
Problem
My headset does not work with my telephone.
Problem
Callers cannot hear me.
Problem
I cannot hear callers.
GB W ARRANTy & SERVICE
• Plantronics guarantees the satisfactory condition of the equipment with
regard to manufacturing and material defects for 2 years from the date of
purchase. (Please retain the original receipt).
• This product should be installed and used in accordance with the
instructions detailed in this user guide, and serviced at an approved
Plantronics Service Centre. Failure to comply with these conditions may
render the warranty void.
• This does not affect your statutory rights.

Remove and re-install the battery pack (see page ).
Ensure your battery is fully charged.
Ensure you have registered the headset with your DECT™ telephone (see section
Registering Your Headset).
Ensure the microphone is aligned with your mouth.
Check that the headset is not in MUTE mode.
Increase the volume using the VOLUME control.
Ensure the headset speaker is positioned snugly over your ear.