Troubleshooting - Plantronics DUOPRO 151 161 171 Manual

MAINTENANCE HINTS FOR OPTIMUM PERFORMANCE
Replace the ear cushion every 6 months.
Replace the voice tube every 6 months.
Unplug the headset cable and clean both the cable and headset with a
moist cloth once a month or when necessary.
PROBLEM
Callers cannot hear me.
Ensure that the boom is correctly positioned towards your mouth.
Check that the headset is correctly plugged into your
telephone or amplifier.
For voice tube models, determine if the voice tube is
blocked, by removing it and speaking into the silver tube.
If the caller can now hear you, simply replace the voice
tube with a new one.
Plantronics recommends replacing the voice tube every
6 months.
PROBLEM
I cannot hear callers.
Ensure that the receiver is correctly positioned against your ear.
Check that the headset is correctly plugged into your
telephone or amplifier.
Check that the Quick Disconnect™ is connected.
PROBLEM
The headband is uncomfortable.
Adjust the headband by lengthening or shortening the
band ensuring the stabiliser bars rest gently above the ear.
PROBLEM
The earloop is uncomfortable.
Adjust the conformable earloop to suit your ear.

TROUBLESHOOTING

UK
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