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CyberData 011457 Operation Manual

Ip66 indoor/outdoor horns
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The IP Endpoint Company
IP66 Indoor/Outdoor Horns
Operations Guide
Part #011457, 011472
Document Part #932058A
for Firmware Version 22.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011457

  • Page 1 The IP Endpoint Company  IP66 Indoor/Outdoor Horns  Operations Guide Part #011457, 011472 Document Part #932058A for Firmware Version 22.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 932058A CyberData Corporation...
  • Page 4 Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 932058A CyberData Corporation...
  • Page 5 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 932058A CyberData Corporation...
  • Page 6 2.14 Terminus ..........................24 2.15 Autoprovisioning ........................25 2.16 Firmware ..........................26 2.17 Admin ...........................27 2.18 Command Interface ......................28 2.18.1 Command Interface Post Commands ................28 Appendix A Troubleshooting/Technical Support A.1 Contact Information ........................29 A.2 Warranty and RMA Information ....................29 Index Operations Guide 932058A CyberData Corporation...
  • Page 7 When you are ready to mount the Horns, refer to the Quick Reference Placemat for instructions. The placemat is available in the Documentation tab of the CyberData product webpage for your device. CyberData delivers each IP66 Indoor/Outdoor Horn with the factory default values indicated in...
  • Page 8 Device Setup 1.2 Power Test and Status LED 1. Plug in the CyberData device and monitor the Status LED activity on the bottom side of the horn during the initialization process. See Figure 1-1. Figure 1-1. Status LED RTFM Status LED Status LED 2.
  • Page 9 IP66 sealed with the gasket washer. Remove the screw to gain access to the RTFM switch (Figure 1-3). Figure 1-2. Remove the screw to gain access to the RTFM switch RTFM Cover Screw Operations Guide 932058A CyberData Corporation...
  • Page 10 Device Setup RTFM Access 4. Use a paper clip to feed through the hole to press the RTFM switch. See Figure 1-3. Figure 1-3. RTFM Switch Paper Clip 1.0" [25 mm] Dimensions are in Inch [Millimeters] Operations Guide 932058A CyberData Corporation...
  • Page 11 1. Use a bent paperclip or a similar object to press and hold the RTFM switch until you hear the device announce the words, “restoring defaults” and “rebooting”. 2. Release the RTFM switch. The device will be restored to the factory default settings. Operations Guide 932058A CyberData Corporation...
  • Page 12 Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 13 The Home page provides device specific information such as Serial Number, Mac Address, and Firmware version. This page is designed as an initial landing page to provide general information on the status of the device. Figure 2-2. Home Page Operations Guide 932058A CyberData Corporation...
  • Page 14 Configure the Device If you are using an InformaCast enabled device, you will see the following: Figure 2-3. InformaCast enabled Device Operations Guide 932058A CyberData Corporation...
  • Page 15 The Device page allows for adjustment of settings that pertain to the physical device such as relay settings and time zone. Figure 2-4. Device Configuration Page If you are using an InformaCast enabled device, you will see the following: Figure 2-5. InformaCast enabled Device Operations Guide 932058A CyberData Corporation...
  • Page 16 Configure the Device 2.7 Audio Figure 2-6. Audio Page Operations Guide 932058A CyberData Corporation...
  • Page 17 Configure the Device 2.8 Network The Network tab provides access to network-related settings. Assigning the device a static IP address or VLAN is done on this page. Figure 2-7. Network Page Operations Guide 932058A CyberData Corporation...
  • Page 18 If you are using an InformaCast enabled device, you will see the following: Figure 2-9. InformaCast enabled Device 2.9.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) Outgoing calls support delayed DTMF (rfc2833) with the first comma pausing 2 seconds and subsequent commas pausing 1 second. Operations Guide 932058A CyberData Corporation...
  • Page 19 Point-to-Point Configuration 2.9.2 Point-to-Point Configuration Dialing point-to-point allows the device to call and a single endpoint. All CyberData endpoints and many phones can use this option. To do this, enable SIP Operation, do not enable SIP Registration, and use the endpoint's IP address as the Dial Out extension. Delayed DTMF is supported.
  • Page 20 SIP Client, and Autoprovisioning can be changed here. It is also possible to add additional CA certificates on this page. CA Certificates allow the device to authenticate servers that it contacts. Figure 2-11. SSL Page (1 of 2) Operations Guide 932058A CyberData Corporation...
  • Page 21 Configure the Device Point-to-Point Configuration Figure 2-12. SSL Page (2 of 2) Operations Guide 932058A CyberData Corporation...
  • Page 22 A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many endpoints can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 23 To configure stored messages, an audio file must be uploaded, using Choose File and Save. The number of repeats can be specified or set to infinite (where the message plays until cancelled by the # button during a phone call). Figure 2-14. Audiofiles Page (1 of 3) Operations Guide 932058A CyberData Corporation...
  • Page 24 Configure the Device Point-to-Point Configuration Figure 2-15. Audiofiles Page (2 of 3) Operations Guide 932058A CyberData Corporation...
  • Page 25 Configure the Device Point-to-Point Configuration Figure 2-16. Audiofiles Page (3 of 3) Operations Guide 932058A CyberData Corporation...
  • Page 26 The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the device. Figure 2-17. Events Page If you are using an InformaCast enabled device, you will see the following: Figure 2-18. InformaCast enabled Device Operations Guide 932058A CyberData Corporation...
  • Page 27 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 28 Configure the Device Example Packets for Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 29 Configure the Device Example Packets for Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 30 2.14 Terminus Terminus Cloud Control™ allows users to configure, monitor, and manage notification functions for CyberData's extensive VoIP product line, all from a single, easy-to-use platform. To learn more about Terminus Cloud Control™, go to https://www.cyberdata.net/pages/terminus. The Terminus page allows for configuration of settings related to Terminus Cloud Control™.
  • Page 31 Autoprov autoupdate, Autoprov at time, and Autoprov when idle options are available with either DHCP or a named server. The template is an xml file with all options set to default values. Figure 2-20. Autoprovisioning Page Operations Guide 932058A CyberData Corporation...
  • Page 32 CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware from the following CyberData web site, and locate your device: https://www.cyberdata.net/collections/sip https://www.cyberdata.net/collections/singlewire (for InformaCast Enabled devices) 2.
  • Page 33 Configure the Device Example Packets for Events 2.17 Admin The administrator uses the Users List to create new accounts, assigning user names and passwords, and granting access to specific web pages. Figure 2-22. Admin Page Operations Guide 932058A CyberData Corporation...
  • Page 34 /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 932058A CyberData Corporation...
  • Page 35 Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 36 Discovery Utility program 6 SIP (Session Initiation Protocol) 12 Events 20 SSL 14 Firmware 26 Terminus 24 Troubleshooting/Technical Support 29 hazard levels 3 Home Page 7 Warranty and RMA Information 29 Log In Page 6 Operations Guide 932058A CyberData Corporation...

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