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CyberData SIP IP66 Configuration Manual

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RING CENTRAL CONFIGURATION GUIDE:
SIP IP66 Outdoor Horn
Document Part #
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData SIP IP66

  • Page 1 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 Outdoor Horn Document Part # CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
  • Page 3 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 2 Revision Information Revision 931592A was released on December 18, 2018. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 4: Table Of Contents

    RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 3 Table of Contents Table of Contents ..........................3 1.0 Setup Diagram .......................... 4 2.0 Test Setup Equipment ....................... 5 3.0 Before You Start ........................6 4.0 Configuration Procedure: Auto-Answer Paging ............... 7 5.0 Configuration Procedure: Voice-Prompted Paging ..............

  • Page 5: Setup Diagram

    RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 4 1.0 Setup Diagram Figure 1-1. Interoperability Test Infrastructure CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 6: Test Setup Equipment

    RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 5 2.0 Test Setup Equipment This section describes the products used for interoperability testing with RingCentral. Table 2-1. Setup Equipment EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION CYBERDATA SIP IP66 OUTDOOR 011457 V11.8.5...

  • Page 7: Before You Start

    RingCentral uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy addresses. The CyberData horn needs to perform a DNS A query to resolve the IP address of RingCentral’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an A record for the Outbound Proxy address.

  • Page 8: Configuration Procedure: Auto-Answer Paging

    CyberData Outdoor Horns can be added to Paging Only groups supporting a combination of CyberData paging endpoints and RingCentral Polycom and Cisco desk phones. CyberData SIP IP66 Outdoor Horns are ideal for one-way, auto-answer paging in outdoor or indoor environments and offer digital volume control.
  • Page 9 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 8 1. From the Phones & Devices menu, select Paging Devices, and then click Add Device. Figure 4-2. Add Device CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 10 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 9 2. A popup window labeled Add Paging Device will appear. Set the Paging Device Nickname, and then click Next. Figure 4-3. Select Device Type CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 11 RingCentral. Figure 4-4. Paging Device Provisioning Information Note: The values in the left of the table are the name of the CyberData SIP fields as they appear in the horn’s web interface. The Authenticate Password has been obscured. These values are published only for reference.
  • Page 12 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 11 4. Next, add your new Paging Device to a Paging Only group. From the [n] Groups menu, select Paging Only, then click New Paging Group. Figure 4-5. Add Group...
  • Page 13 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 12 5. A popup window labeled Add Paging Group will appear. Enter an available extension number and name for your Paging Only group, then click Save. Figure 4-6. Add Paging Group...
  • Page 14 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 13 6. A confirmation screen will confirm the paging group has been created. Select Yes to configure paging settings. Figure 4-7. Confirmation 7. Verify the new paging group appears in the Groups list. Select the paging group and a menu will appear to the far right of the screen.
  • Page 15 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 14 10. From the Paging menu, select Devices to receive page, then check the devices to add to the group and press Save. Figure 4-9. Devices to Receive Page...
  • Page 16 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 15 13. Next, select Users allowed to page this group to designate users with paging privileges. Check the box next to the users desired then press Save. Figure 4-10. Users Allowed to Page This Group 15.
  • Page 17 Both methods are documented in this configuration guide. Be sure to review the outdoor horn’s operation guide for complete information on configuration through the web interface and CyberData’s “autoprovisioning” method using templates via HTTP and TFTP protocols. Table 4-1 CyberData Configuration Settings...
  • Page 18 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. 2. Enter the default credentials when prompted and click the Log In button.
  • Page 19 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 18 Figure 4-12. Home Page of Outdoor Horn Web Interface 3. On the Home Page, click SIP on the top toolbar of your screen to access the SIP Configuration page.
  • Page 20 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 19 8. Click Save and Reboot to store changes. Figure 4-13. SIP Configuration CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 21 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 20 Autoprovisioning If you are autoprovisioning the horn, use the SIP Settings in the autoprovisioning template to register the horn with RingCentral. An autoprovisioning template is provided in the respective firmware folder available on the Downloads tab of the product webpage here: https://www.cyberdata.net/products/011324...
  • Page 22 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 21 Verify the Horn is Registered After the device has rebooted and initialized, refresh the Home page of the web interface. Your device should show as [Registered with SIP Server]...

  • Page 23: Configuration Procedure: Voice-Prompted Paging

    RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 22 5.0 Configuration Procedure: Voice-Prompted Paging When an installation requires more flexibility than auto-answer live paging, the horn’s paging extension can be provisioned as an IP phone associated with a user extension. Provisioning as a Paging Device does not allow the caller to receive audio from the horn to hear voice prompts from the horn’s paging menu or enter DTMF digits for stored message selections.
  • Page 24 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 23 2. Select Users, and then press the Add User button. Figure 5-2. Add User Button CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 25 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 24 3. A popup window labeled Add User will appear. Select a location then press Next. Figure 5-3. Add User Popup 4 In the subsection Add Users with Phones, select the number of users, state, area code, and device.
  • Page 26 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 25 5. You will be asked to select a phone type. Choose Other Phones, and then make sure Existing Phone is selected. Press Select. Figure 5-5. Select Phone Type 7.
  • Page 27 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 26 8. From the Phones & Devices menu, select User Phones and select the user phone designated for the paging server. Click Setup and Provision. Figure 5-6. Setup and Provision 9.
  • Page 28 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 27 10. A popup window labeled Setup & Provisioning will appear. You will use the information in this popup to register your device with RingCentral. Figure 5-8. IP Phone Provisioning Information Note: The Password has been obscured.
  • Page 29 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. 2. Enter the web login credentials when prompted and click the Log In button.
  • Page 30 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 29 Note the Local SIP Port is set to 5060 on default and is used by the horn as its source port for the paging extension configured on this page.
  • Page 31 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 30 Figure 5-9. SIP Configuration CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 32 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 31 Autoprovisioning If you are autoprovisioning the paging server, use the SIP Settings in the autoprovisioning template to register the paging extension with RingCentral. Figure 5-10. Autoprovisioning Template Example – SIP Settings Note: These example values are published only for reference.
  • Page 33 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 32 Verify the Paging Extension Is Registered After the horn has rebooted and initialized to store changes, refresh the Home page of the web interface. Your device should show as...
  • Page 34 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 33 Verify Stored Message Menu Is Enabled Before making a test call, be sure to verify the stored message menu is enabled. The setting Enable Stored Message Playback is located on the Device Configuration page of the web interface.
  • Page 35 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 34 If you are autoprovisioning the horn, set Enable Stored Message Playback to Yes under DeviceSettings in the autoprovisioning template. Figure 5-13. Autoprovisioning Example – Enabled Paging Menu Make a Test Call...

  • Page 36: Configuration Procedure: Nightringer

    6.0 Configuration Procedure: Nightringer What is a Nightringer? CyberData IP66 Outdoor Horns offer a secondary SIP extension called Nightringer in addition to the primary extension used for auto-answer paging. The Nightringer plays a customizable ring tone when an incoming call is detected. The Nightringer extension can be added to ring groups for simultaneous ringing.
  • Page 37 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 36 Add an IP Phone To provision the horn’s Nightringer extension, add a RingCentral Existing Phone through the RingCentral Admin Portal. First, you must designate a RingCentral User for the Nightringer.
  • Page 38 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 37 2. A popup window labeled Add User will appear. Choose the user location then press next. Figure 6-2. Add User Location CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 39 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 38 3. In the subsection Add Users with Phones, select the number of users, state, area code, and device. Figure 6-3. Add User Phone Number CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 40 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 39 4. You will be asked to select a phone type. Click the Select button to choose an Existing Phone. Select Existing Phone. Figure 6-4. Select Phone Type CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 41 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 40 7. From the Phones & Devices menu, select User Phones and the select the user phone designated for the Nightringer. Click Setup and Provision. Figure 6-5. Setup and Provision...
  • Page 42 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 41 8. A popup window labeled Assisted provisioning – Step 1 will appear. Select Other Phone and click Next. Figure 6-6. Assisted Provisioning – Step 1 CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 43 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 42 9. A popup window labeled Assisted Generic IP Phone/Adaptor Provisioning will appear. You will use the provisioning information to register the horn’s paging extension with RingCentral. Figure 6-7. IP Phone Provisioning Information Note: The Password has been obscured.
  • Page 44 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 43 SIP Fields Table Use the following table to determine how the RingCentral SIP field values above correlate to the CyberData SIP field values. Table 6-1 CyberData Configuration Settings...
  • Page 45 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 44 Figure 6-8. Home Page of the Web Interface – Nightringer Button 3. Enter the provisioning information from the Assisted Generic IP Phone/Adaptor Provisioning popup. Note the Local SIP Port is set to 5061 on default and is used by the horn as its source port for the Nightringer extension configured on this page.
  • Page 46 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 45 Figure 6-9. Nightringer Configuration Page of the Web Interface CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 47 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 46 Autoprovisioning If you are autoprovisioning the horn, use the Nightringer Settings in the autoprovisioning template to register the Nightringer with RingCentral. Figure 6-10. Autoprovisioning Template Example – Nightringer Settings Note: These example values are published only for reference.
  • Page 48 RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN Doc. 931592A Page 47 Verify the Nightringer is Registered After the device has rebooted and initialized, refresh the Home page of the web interface. Your device should show as [Registered with SIP...

  • Page 49: Contact Cyberdata Corporation

    Contact CyberData VoIP Technical Support form on our website. The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes. Additionally, the Contact VoIP Tech Support form tells us which phone system you are using, the make and model of the network switch, and other essential troubleshooting information we need to efficiently assist with a resolution.