Chart A-3 Troubleshooting The Dsl Led; Chart A-4 Troubleshooting The Lan Interface - ZyXEL Communications PRESTIGE 652H User Manual

Prestige 652 Series User's Guide
PROBLEM
The DSL LED is off.
Problems with the LAN Interface
PROBLEM
I cannot access the
Prestige from the
LAN.
I cannot ping any
computer on the LAN.
A-2

Chart A-3 Troubleshooting the DSL LED

Check the telephone wire and connections between the Prestige DSL port and the
wall jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance chapter (web configurator) or the System Information and Diagnosis
chapter (SMT).

Chart A-4 Troubleshooting the LAN Interface

If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
Troubleshooting the LAN LED.
Make sure that the IP address and the subnet mask of the Prestige and your
computer(s) are on the same subnet.
If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
Troubleshooting the LAN LED.
Make sure that the IP address and the subnet mask of the Prestige and the
computers are on the same subnet.
CORRECTIVE ACTION
CORRECTIVE ACTION
Troubleshooting