Page 1 XP-8800 User's Guide...
Page 3 Changing the Power Off Timer Settings ..................33 Using the Epson Smart Panel Mobile App..................34 Voice-activated Printing ........................35 Epson Connect Solutions for Smartphones, Tablets, and More ............35 Setting Up Epson Connect Services....................36 Using Epson Email Print ....................... 37...
Page 4 Using AirPrint ............................ 39 Setting Up Printing on a Chromebook ....................40 Android Printing Using the Epson Print Enabler ................40 Using Epson Print and Scan App with Windows Tablets ..............41 Using the Mopria Print Service ......................41 Wi-Fi Networking ............................43 Network Security Recommendations ....................
Page 5 Selecting Default Print Settings - Windows.................. 118 Changing the Language of the Printer Software Screens ............119 Changing Automatic Update Options ..................121 Printing with the Built-in Epson Driver - Windows 10 S..............122 Selecting Print Settings - Windows 10 S..................122...
Page 6 Printing with the Epson Standard Printer Software - Mac ..............126 Selecting Basic Print Settings - Mac .................... 127 Paper Source Options - Mac ....................130 Print Quality Settings - Mac..................... 130 Print Options - Mac ......................... 130 Selecting Page Setup Settings - Mac ..................131 Selecting Print Layout Options - Mac...................
Page 7 Changing the Save Settings ......................166 Save Settings.......................... 168 Customizing Action Icons ......................170 Scanning in Epson Scan 2 ....................... 171 Additional Scanning Settings - Main Settings Tab ............... 174 Additional Scanning Settings - Advanced Settings Tab ............... 174 Image Format Options......................... 176 Scan Resolution Guidelines ......................
Page 8 Checking Cartridge and Maintenance Box Status - Windows............208 Checking Cartridge and Maintenance Box Status - Mac ............. 210 Purchase Epson Ink Cartridges and Maintenance Box ..............212 Ink Cartridge and Maintenance Box Part Numbers..............212 Removing and Installing Ink Cartridges.................... 213 Printing with Black Ink and Expended Color Cartridges ..............
Page 9 Cleaning the Paper Rollers ......................251 Cleaning the Translucent Film......................253 Transporting Your Product ....................... 256 Solving Problems ............................ 261 Checking for Software Updates......................261 Product Status Messages ........................ 262 Viewing the Help Screen ........................267 Running a Product Check ........................ 268 Resetting Control Panel Defaults .....................
Page 10 Incorrect Colors ........................... 301 Solving Scanning Problems ......................302 Scanning Software Does Not Operate Correctly ................. 302 Cannot Start Epson Scan 2 ......................303 Scanning is Slow ......................... 304 Detached Document Cover ......................305 Solving Scanned Image Quality Problems ..................305 Scanned Image Quality Problems ....................
Page 11 Cannot Save Files on a USB Device ................... 311 Cannot Transfer Files To or From a USB Device................. 311 Solving CD/DVD Problems....................... 311 Problems Printing on CDs/DVDs ....................312 Uninstall Your Product Software....................... 313 Uninstalling Product Software - Windows ..................313 Uninstalling Product Software - Mac....................
Page 12 Software Acknowledgment....................337 A Note Concerning Responsible Use of Copyrighted Materials........... 338 Default Delay Times for Power Management for Epson Products ..........338 Copyright Attribution ........................338...
Page 13 XP-8800 User's Guide Welcome to the XP-8800 User's Guide. For a printable PDF copy of this guide, click here.
Page 14 Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Page 15 Product Parts - Front Front cover Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette) Cassette edge guides...
Page 16 Paper guide extension Rear paper feed slot Rear paper feed slot cover Edge guides CD/DVD tray slot...
Page 17 CD/DVD tray Parent topic: Product Parts Locations Product Parts - Inside Document cover Scanner glass Memory card slot...
Page 18 USB port for external USB devices Scanner unit Ink cartridge holder Maintenance box cover Control panel power button and light Parent topic: Product Parts Locations...
Page 19 Product Parts - Back AC inlet Rear cover (duplexer) USB port for computer connections Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting the Control Panel Position The LCD Screen Status Icon Information...
Page 20 Adjusting the Screen Brightness Viewing Animations Turning Off Auto Selection Mode Parent topic: Product Basics Control Panel Buttons and Lights power button and light LCD screen Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Viewing Animations...
Page 21 Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Note: The control panel rises and the output tray slides out automatically when printing starts. Parent topic: Using the Control Panel The LCD Screen...
Page 22 Displays supply status information Network status icons (press for additional options) Enables or disables Quiet Mode Displays help information Menu options Switches to Easy Mode Scrolls the screen to the right Stores the output tray Return to previous screen Select a tab to view different options and settings Setting options Displays available options Parent topic:...
Page 23 Easy Mode Easy Mode is a function that allows you to select frequently used menus and display them on the home screen so that they are immediately available whenever you want to use them. Switches to Original Mode Select the menus you want to add to Easy Mode Menu options - select up to three Displays supply status information Displays help information...
Page 24 Related tasks Adding Menus to Easy Mode Adding Menus to Easy Mode You can add up to three frequently used menus to Easy Mode. 1. In Easy Mode, select Edit on the LCD screen. Note: If you do not see Edit on the LCD screen, select Easy Mode to switch modes. 2.
Page 25 Icons Description An Ethernet connection is established. A Wi-Fi network error has occurred or the product is searching for a connection. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. Parent topic: Using the Control Panel Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen.
Page 26 To change a setting, tap anywhere on the setting. To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
Page 27 On-screen keyboard Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character On-screen keypad...
Page 28 Cancels entry and closes the keypad Select when you are finished Clears the entered number Deletes the previous number Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home icon, if necessary.
Page 29 4. Scroll down and select Language. 5. Select a language. 6. Press the home icon to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
Page 30 Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home icon, if necessary. 2. Select Settings. 3. Select Basic Settings. 4. Select LCD Brightness. Note: If you want to change the background color entirely, select Background Color. 5.
Page 31 Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
Page 32 Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Using the Control Panel Turning Off Auto Selection Mode Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform.
Page 33 Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home icon, if necessary. 2.
Page 34 Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to setup and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Page 35 Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 36 Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home icon, if necessary.
Page 37 Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 38 Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 39 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.
Page 40 Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 41 You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or Microsoft OneDrive.
Page 42 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 43 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Setting Up Wireless Printing from a Smartphone or Tablet Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations...
Page 44 You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 45 Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 46 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 47 Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product. Epson Smart Panel is available on iOS and Android devices.
Page 48 Smart Panel app, select the option to connect to a product that is already on a wireless network and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
Page 49 (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
Page 50 Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 51 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Page 52 Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the lower cassette. 2.
Page 53 Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear at the top of the report.
Page 54 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 55 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 56 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 57 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 58 Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Page 59 If you restore the product to default settings, the administrator password resets to the product serial number. Note: If you forget the password or inadvertently set it, contact Epson for assistance. Parent topic: Changing or Updating Network Connections Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
Page 60 Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Check your network status. 2. Note your product's IP address. 3. On a computer or other device connected to the same network as your product, open a web browser.
Page 61 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 62 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 63 Loading Paper in the Rear Paper Feed Slot Turning Off the Paper Mismatch Alert Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Controlling the Paper Settings Screen Paper or Media Type Settings - Printer Software...
Page 64 1. Close the output tray by selecting the Output Tray icon on the Home screen, if necessary. 2. Open the front cover.
Page 65 3. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position. 4. Slide the edge guides outward.
Page 66 5. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against, but does not extend beyond, the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly.
Page 67 Note: Make sure the paper fits under the tabs on the edge guides. 7. Keeping the cassette flat, slide it into your product. 8. Select the size and type of paper you just loaded on the product LCD screen, if prompted. The output tray extends automatically when you print.
Page 68 Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
Page 69 2. Open the front cover. 3. Pull on the front cover to slide out the lower paper cassette.
Page 70 4. Slide the edge guides outward. 5. Do one of the following: • Insert paper with the glossy or printable side face down.
Page 71 • Insert up to 10 envelopes, printable side down and flap edge left, as shown. • For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette.
Page 72 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
Page 73 7. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 8.
Page 74 Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Controlling the Paper Settings Screen Loading Paper in the Rear Paper Feed Slot You can print documents and photos on a variety of paper types and sizes using the rear paper feed slot. 1.
Page 75 3. Do one of the following: • Insert one sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark.
Page 76 • Load one envelope centered at the arrow mark. Load it printable side up and flap edge left. • Load a photo sticker centered at the arrow mark with the printable side up.
Page 77 Note: Do not load any carrier sheets into this product. • Load one sheet of loose-leaf or other paper with holes facing as shown.
Page 78 • Load one sheet of business card-sized paper glossy or printable side up and short edge first, centered at the arrow mark. Note: Make sure you load business card-sized paper vertically in the rear paper feed slot. You may not be able to remove it if it is loaded horizontally. 4.
Page 79 Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows. •...
Page 80 Paper type Load up to this many sheets Cassette 2 (lower cassette) Cassette 1 (upper cassette) Plain paper 100 sheets — Epson Bright White Pro Paper 80 sheets — Epson Presentation Paper Matte Epson Premium Presentation 20 sheets — Paper Matte...
Page 81 You cannot print double-sided on these paper types: • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy • Epson Premium Presentation Paper Matte • Epson Iron-on Cool Peel Transfer paper...
Page 82 You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size...
Page 83 Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...
Page 84 You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Presentation Paper Matte Borderless Paper Sizes •...
Page 85 Select this Paper Type setting Plain paper Plain Paper Copier paper Epson Bright White Pro Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
Page 86 Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Controlling the Paper Settings Screen Paper or Media Type Settings - Printer Software...
Page 87 Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Page 88 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 89 You can place photos up to this size: 4 × 6 inches (102 × 152 mm). • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Epson ScanSmart. Make sure your photos are at least 0.6...
Page 90 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and the corner mark by at least the distances shown. 0.2 inch (4.5 mm) 0.8 inch (20 mm)
Page 91 Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface. Parent topic: Placing Originals on the Product Related tasks Scanning in Epson Scan 2 Related topics Selecting Epson ScanSmart Settings...
Page 92 Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 93 Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them.
Page 94 Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.
Page 95 3. Select Various Prints. 4. Select Various copies. You see a screen like this: 5. Select one of these options: • ID Card: Scan and copy both sides of an ID card onto one side of the paper. • Book Copy: Copy two facing pages of a book onto a single sheet of paper. Note: Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and select Print Settings to view and change the print settings, if necessary.
Page 96 12. For ID Card and Book Copy, follow any on-screen instructions to place the rest of your originals and select Start Scanning. Parent topic: Copying Related references Copying Options Available Epson Papers Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Page 97 Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions Paper Setting Cassette 1 Displays the currently selected paper size and type.
Page 98 You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 99 Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 100 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Page 101 Parent topic: Printing with Windows Related references Double-sided Printing Capacity Borderless Paper Type Compatibility Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 102 Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options.
Page 103 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 104 You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 105 Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Page 106 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 107 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software.
Page 108 Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 109 Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 110 Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 111 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number...
Page 112 • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
Page 113 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
Page 114 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Page 115 You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 116 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 117 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
Page 118 • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. • To check ink status, click Consumables Status. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 119 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 120 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Page 121 Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Do one of the following: • Windows 11: Click the up arrow on the right side of the Windows taskbar, click the icon, then click on your product.
Page 122 Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 123 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 124 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 125 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 126 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 127 Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 128 7. Select Print Settings from the Printer Options drop-down menu. Note: The print window may look different, depending on your version of the Mac operating system and the application you are using.
Page 129 Media Type setting to a paper type that supports borderless printing. 12. Select any of the other available print options. Paper Source Options - Mac Print Quality Settings - Mac Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 130 Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Parent topic: Selecting Basic Print Settings - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print.
Page 131 Note: If you are printing an envelope, select the icon or Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting a scaling option from the Paper Handling drop-down menu. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 132 • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Page 133 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job.
Page 134 Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing. Parent topic: Selecting Double-sided Printing Settings - Mac Managing Color - Mac...
Page 135 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Page 136 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab.
Page 137 Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is expended.
Page 138 Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 139 Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.
Page 140 After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 141 • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 142 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8.
Page 143 Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, Epson ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
Page 144 Starting a Scan Using the Product Control Panel Related tasks Changing Default Scan Job Settings Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect.
Page 145 Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4.
Page 146 Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Placing Originals on the Product Setting Up a WSD Port (Windows 7) You can scan to a networked Windows computer using WSD (Web Services for Devices).
Page 147 Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Available options Description Color Mode Color Select whether to scan images in color or black and white B&W File Format...
Page 148 Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Page 149 Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 150 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
Page 151 You see an Epson Scan 2 window like this:...
Page 152 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 153 You see an Epson Scan 2 window like this:...
Page 154 Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 155 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
Page 156 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
Page 157 You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Related tasks...
Page 158 • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
Page 159 4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
Page 160 You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
Page 161 You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.
Page 162 Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
Page 163 Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. •...
Page 164 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Page 165 Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
Page 166 • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
Page 167 You see a screen like this: 2. Click the Save Settings tab.
Page 168 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
Page 169 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Page 170 Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Page 171 Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 172 You see this window:...
Page 173 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the following: •...
Page 174 Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Parent topic:...
Page 175 Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Watermark Adds a watermark to a scanned image. Parent topic: Scanning in Epson Scan 2...
Page 176 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 177 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Page 178 Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Related references...
Page 179 3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 180 1. Raise the control panel. 2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Page 181 Printing from a Memory Card See these sections to print photos from a memory card inserted into your product. Viewing and Printing Photos Printing Photo Layouts from a Memory Card with a Template Printing ID Photos from a Memory Card Creating and Printing a Greeting Card Template Printing a Greeting Card from a Template Parent topic:...
Page 182 4. Select Print Photos. 5. Select Print and select OK. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
Page 183 • To select all photos or a group of photos, select the menu icon and select Select All Photos. Note: The number of prints you select for each photo will be multiplied by the number of copies you select before printing. 7.
Page 184 9. Select Copies to change the number of copies as necessary. Note: The number of copies you enter applies to each selected photo, including the number of prints already selected for each. 10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
Page 185 Print settings Available Description options Paper Cassettes Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette) Cassette 1 > 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option)
Page 186 Print settings Available Description options Print Info on Photos Camera Prints some Exif camera settings, such as shutter speed, f- Settings ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 ×...
Page 187 4. Select Print Photos. 5. Select Collage and select OK. You see a screen like this: 6. Select Photo Collage and select one of the displayed layout options. 7. Select a background type and design, if necessary. Note: If you see a message telling you that loading photos is complete, select OK. 8.
Page 188 Note: If you select more photos than will fit in the layout you selected, the layout automatically extends to multiple sheets. 9. If you need to edit a photo, select Single View during photo selection and use the left or right arrow to scroll to the photo you want to edit.
Page 189 Parent topic: Printing from a Memory Card Related references Memory Card or External USB Device Print Settings Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 ×...
Page 190 You see a screen like this: 6. Select the photo you want to print then select Done. 7. If you need to edit a photo, select Single View during photo selection and press the left or right arrow button to scroll to the photo you want to edit. You see a screen like this: Lets you zoom in and out of the photo.
Page 191 Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button again to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts.
Page 192 3. Select Greeting Card and select OK. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photo: • Select the thumbnail image of the photo you want to print and select Next. •...
Page 193 Related tasks Inserting a Memory Card Printing a Greeting Card from a Template Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1.
Page 194 5. Select Edit to adjust image settings, if necessary. 6. Select How To and follow the instructions on the LCD screen to place the template facedown on the scanner glass with the blue triangle facing into the front right corner. 7.
Page 195 3. Select Settings. 4. Select File Sharing Setup. 5. Select your connection type. 6. Press the home icon to exit. Parent topic: Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product.
Page 196 Note: Your product's LCD screen does not update to display new photos transferred to the memory card. Wait until the memory card access light stops flashing, then remove and insert the memory card to update the photos displayed. Parent topic: Transferring Photos on a Memory Card...
Page 197 Viewing or Printing from a USB Flash Drive or External Device Connecting and Using a USB Flash Drive or External Device Before you connect your USB flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device.
Page 198 1. Remove any memory cards from the product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 2. Load the paper you want to print on. 3.
Page 199 When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product. Caution: Do not remove the USB device or turn off the product when the access light is flashing, or you may lose photos on the device.
Page 200 Printing Personalized Projects You can print a variety of personalized projects, including some with a photo background. Printing a Personalized Project Printing a Personalized Project You can print patterned paper, calendars, lined paper, graph paper, music sheets, stationery with a photo background, or coloring book pages.
Page 201 • Disc label/Jewel case lets you print a variety of projects onto a CD/DVD or jewel case insert: • Copy to Disc label • Print on Disc label lets you print one or more photos from a memory card or external USB device directly onto an ink jet-printable CD, DVD, or Blu-ray Disc.
Page 202 Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Photo+ software.
Page 203 1. Burn your files, music, or video onto your disc before printing on it. 2. Press the home button, if necessary. 3. Raise the control panel. 4. Make sure nothing is on the output tray, then press the icon to close it. 5.
Page 204 6. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instruction to load the disc into the CD/DVD tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. Caution: Do not turn off the product with a CD or DVD loaded in it.
Page 205 1. Load the CD, DVD, or plain paper you want to print on. 2. Press the home button, if necessary. 3. Select Various Prints. 4. Select Disc label/Jewel Case and select OK. 5. Select Copy to Disc label and follow the instructions on the LCD screen to do one of the following: •...
Page 206 Related tasks Loading a CD/DVD Related topics Placing Originals on the Product...
Page 207 Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 208 You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. If you see a low ink message, you can continue printing until you see a message to replace an ink cartridge. 3. To print detailed status information, make sure paper is loaded in your product and select Print Supply Status Sheet.
Page 209 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
Page 210 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges...
Page 211 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 212 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 213 340XL520 Light Magenta 340620 340XL620 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 214 2. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.
Page 215 The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2.
Page 216 Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product. 3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.
Page 217 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 218 5. Remove the new ink cartridge from the package. Caution: Do not drop or shake the ink cartridges. Do not squeeze them or tear their labels; doing so may cause the ink cartridge to leak. 6. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them.
Page 219 Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. Do not touch the areas shown here; doing so may prevent normal operation and printing. 7. Insert the new cartridge into the ink cartridge holder at an angle as shown. Then push it all the way down until it clicks into place.
Page 220 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 221 5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 222 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 223 The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 224 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the areas shown here: 3. Lift up Cassette 2 and pull it out all the way.
Page 225 4. Raise the control panel. 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover and remove the maintenance box cover as shown. 6. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
Page 226 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
Page 227 Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box...
Page 228 If your print quality declines, you may need to run a utility to clean or align the printhead. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 229 You see a screen like this: 6. Select Start. The print quality adjustment pattern prints. 7. Follow the on-screen instructions to scan the adjustment pattern. Note: If scanning fails, make sure the paper is properly aligned with the corner mark and not folded, then select Start Scanning.
Page 230 Print Head Cleaning Power Cleaning Parent topic: Adjusting Print Quality Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles.
Page 231 You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Print. The nozzle pattern prints.
Page 232 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 8. Do one of the following: • If there are no gaps, select O. •...
Page 233 9. Follow the on-screen instructions to clean the printhead or run a power cleaning, check the nozzles, and repeat the process if necessary. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 234 You see a window like this: 4. Click Print.
Page 235 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish. •...
Page 236 Related concepts Print Head Cleaning Power Cleaning Related tasks Loading Paper in Cassette 2 (Lower Cassette) Checking the Nozzles Using the Product Control Panel Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Page 237 5. Select Print Head Cleaning. You see a screen like this: 6. Select Start to clean the print head. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 238 9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 10. Do one of the following: • If there are no gaps, select O. •...
Page 239 If you don’t see any improvement after cleaning the print head three times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.
Page 240 You see a window like this: 5. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next. 6. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 241 7. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning •...
Page 242 Power Cleaning Related tasks Removing and Installing Ink Cartridges Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Print Head Using the Product Control Panel Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.
Page 243 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 244 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 245 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 246 You see a screen like this: 5. Select Print Head Alignment. 6. Select one of the following options: • Vertical Alignment if your printout is blurry or contains vertical ruled lines that are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7.
Page 247 • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 9. Continue following the rest of the on-screen instructions to finish the alignment. Parent topic: Adjusting Print Quality Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Loading Paper in Cassette 2 (Lower Cassette)
Page 248 You see a screen like this: 5. Scroll down and select Paper Guide Cleaning. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If the paper is still smeared with ink, continue with the next steps. 8.
Page 249 13. Gently wipe the two white rollers shown here using a soft, moist cloth. Gently rotate the rollers to clean them completely. 14. Connect the power cord and any interface cables, and turn your product back on. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film...
Page 250 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Translucent Film Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
Page 251 6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8.
Page 252 4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 253 6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 254 Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5.
Page 255 Print head rail (do not touch) Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 256 10. Plug in the power cable and reconnect any interface cables. Parent topic: Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Cleaning the Paper Rollers Aligning the Print Head Using the Product Control Panel Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
Page 257 2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.
Page 258 3. Place the protective material that came with the product on top of the ink cartridge holder as shown and secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
Page 259 9. Close all parts on the product as shown. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape and protective material from the ink cartridge holder before turning on your product.
Page 260 Related concepts Print Head Nozzle Check Print Head Cleaning Power Cleaning Related tasks Aligning the Print Head Using the Product Control Panel...
Page 261 Solving USB Device Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
Page 262 Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 263 The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, select OK.) service life.
Page 264 Power Cleaning. If it still has not improved after Support. that, contact Epson for support. Install the Epson Event Make sure Epson Event Manager is installed on your computer. Manager software on the computer to use this feature. See your documentation for more details.
Page 265 LCD screen message Condition/solution Check the following if a Make sure your product and computer are properly connected and all computer is not found. necessary software is installed. Make sure your computer is turned on. You may need to adjust the settings in your firewall or security software. - Connection between the printer and the computer (USB or...
Page 266 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 267 Related concepts Uninstall Your Product Software Print Head Nozzle Check Related references Where to Get Help Memory Card Specifications External USB Device Specifications Related tasks Checking for Software Updates Removing and Installing Ink Cartridges Replacing the Maintenance Box Using AirPrint Cleaning the Translucent Film Related topics Loading Paper...
Page 268 2. Select an option to view instructional images or animations. Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2.
Page 269 • If the page prints but the nozzle check pattern has gaps, clean the print head or run a power cleaning (depending on the results). • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems...
Page 270 Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
Page 271 • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 272 Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 273 Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 274 • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • Turn off the devices you want to connect to the network. Wait for about 10 seconds and then turn on the devices in the following order: wireless router, computer or smart device, and then your product.
Page 275 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 276 Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...
Page 277 • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 278 Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Page 279 Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette...
Page 280 • Load paper in the cassette printable side down. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Specifications Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Paper Specifications Paper Loading Capacity...
Page 281 4. Remove any jammed paper inside the product. Caution: Do not touch the flat white cable or the metal bar inside your product.
Page 282 5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button...
Page 283 2. Remove both paper cassettes. Note: To remove the bottom cassette (Cassette 2), lift the cassette slightly before pulling it out. 3. Remove any jammed paper.
Page 284 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 285 2. Press the buttons to release the rear cover and remove it from your product. 3. Carefully remove any jammed paper from inside the product. 4. Remove any jammed paper from inside the rear cover. 5. Reattach the rear cover.
Page 286 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Related tasks Cancelling Printing Using a Product Button...
Page 287 • Make sure any interface cables are connected securely at both ends. • There may a problem with the printer's status. Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 288 • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
Page 289 • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 290 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 291 • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 292 Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Print Layout Options - Mac Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Page 293 • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner. • Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains.
Page 294 Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.
Page 295 Selecting Basic Print Settings - Mac Placing Originals on the Scanner Glass Selecting Page Setup Settings - Mac Cleaning Your Product Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction. •...
Page 296 Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems...
Page 297 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 298 • Turn off any high speed settings in your product software. • When vertical banding appears or the paper is smeared, clean the paper path. • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
Page 299 Cleaning the Translucent Film Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Selecting Additional Layout and Print Options - Windows Aligning the Print Head Using the Product Control Panel Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions:...
Page 300 Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
Page 301 • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 302 • Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.
Page 303 Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 304 • In Epson Scan 2, open the Configuration screen and turn off Quiet Mode on the Scan tab. • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
Page 305 Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanned Image Quality Problems Image Consists of a Few Dots Only...
Page 306 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting.
Page 307 To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...
Page 308 To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting on the Advanced Settings tab.
Page 309 When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure there is a gap of at least 0.8 in. (20 mm) between the originals.
Page 310 Parent topic: Solving Memory Card Problems Related references Memory Card Specifications External USB Device Specifications Related topics Viewing and Printing Photos Viewing or Printing from a USB Flash Drive or External Device Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product, try these solutions: •...
Page 311 Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product. • Make sure your device is compatible with the product. •...
Page 312 • Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
Page 313 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 314 Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. 6. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall.
Page 315 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 316 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 317 • Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.
Page 318 Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 319 Related references Available Epson Papers Available Epson Papers Borderless Paper Type Compatibility Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum...
Page 320 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum...
Page 321 CD/DVD Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm) Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size...
Page 322 Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color internal) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source...
Page 323 Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 324 Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Dimension Specifications Height Stored: 5.6 inches (142 mm) Printing: 7.2 inches (184 mm) Width Stored: 13.7 inches (349 mm) Printing: 13.7 inches (349 mm) Depth Stored: 13.4 inches (340 mm) Printing: 20.7 inches (527 mm)
Page 325 Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 326 Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive* 700MB maximum capacity CD-RW is not supported DVD-ROM/DVD-R drive* 4.7GB maximum capacity...
Page 327 • Manufacturer: Seiko Epson Corporation • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 328 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 329 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 330 • Do not spill liquid on the product or use the product with wet hands. • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. •...
Page 331 • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 332 • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 333 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 334 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 335 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 336 Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved.
Page 337 Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
Page 338 Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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