Cal Spas Platinum Owner's Manual

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Platinum, Escape X,

& Deck Spas

Made in USA

Calspas Home Resorts

™

Owners Manual

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Summary of Contents for Cal Spas Platinum

Page 1 Platinum, Escape X, & Deck Spas Made in USA Calspas Home Resorts ™ Owners Manual...
Page 2 Copyright 2024 Lloyd’s Material Supply Company, Inc. All rights reserved. Duplication without written consent is Lloyd’s Material Supply Company, Inc. strictly prohibited. LTR.2024.1010 LTR.2023.1010 1/1/2024 8/20/2024 Rev C...
Page 3 Table of Contents Important Safety Information......Generic Names for Chemicals......... Preparing for Your New Portable Spa..... Common Water Chemistry Questions...... Planning the Best Location........Do’s and Dont’s............. Foundation Requirements........Bather Load & Ozonator......... 240 Volt Electrical Installation......Troubleshooting Water Clarity........ Cleaning &...
Page 4 IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY When using and installing this spa, basic safety precautions should always be followed, including. Danger: RISK OF SEVERE INJURY OR DROWNING! • NO DIVING, diving may result in injury or death. •...
Page 5 Warning: REDUCE RISK OF HEAT RELATED INJURY OR DEATH • Prolonged exposure to hot air or water can induce hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level between 3°F (2°C) to 6°F (4°C) above the normal body temperature of 98.6°F (37°C).
Page 6 Preparing for Your New Portable Spa Preparing for Your New Portable Spa Planning the Best Location Planning the Best Location...
Page 7 Preparing a Good Foundation Preparing a Good Foundation 240 Volt Electrical Installation 240 Volt Electrical Installation...
Page 8 Clearance for Service Access Clearance for Service Access 3 feet / 1 meter 3 feet / 3 feet / 1 meter 1 meter 3 feet / 1 meter Opening the Front Panel For Electrical Access Opening the Front Panel For Electrical Access panel.
Page 10 Opening the Front Door Panel (V-Elite Panel) Opening the Front Door Panel (V-Elite Panel) Some Cal Spa models have an add on option of unique V Elite panels. Each side panel is made of removable segments, and require different steps to open. When removing the front panel, or any of your side panels, its necessary to remove the corners of the spa as well.
Page 11 Removing Shipping Materials Your Cal Spa is wrapped with a white shrink wrap designed to protect the acrylic shell from scratches and damage. Thoroughly inspect the plastic wrapping for any tears and or damage that may have occurred during shipping. It is expected to see some scuffs or small tears at the base and corners of the spa, as the spa is pushed and shifted around in transport.
Page 12 GFCI Wiring Diagram for USA & Canada GFCI Wiring Diagram for USA & Canada IN.YE3 (2 Pump System) 40 Amp Four #6 AWG Copper Wires IN.YE5 (3 Pump System 50 Amp Four #6 AWG Copper Wires IN.YE5 (4 Pump system) 60 Amp Four #6 AWG Copper Wires Refer to this diagram...
Page 13 This removes air pockets inside of the filter cartridge. Equipped on Escape X Spas & Platinum Spas Note: Always fill the spa through the filter canister. This will help prevent air pockets from forming inside of the plumbing. Air pockets will prevent the primary pump from operating properly.
Page 14 If the spa is equipped with a standard 50 sqft filter (black or gray), the skimmer is held in place with a locking ring during shipping. When preparing to fill your spa remember to remove the locking ring and remove the bobbing skimmer. Remove the filter by gently twisting the canister counter clockwise Equipped on Deck Spas Teleweirfilter skimmer •...
Page 15 Step 3. Fill the Spa Place the water hose inside the filter canister. Fill your spa with regular tap water about six inches from the top. If the water level is too low or too high, your spa will not operate correctly. NOTE: Never fill with soft water.
Page 16 Note: Cal Spas are designed to retain heat, if it is desired to lower the water temperature the spa does not contain a cooling feature. To lower internal temperature of the spa, lower the set temperature on the con- trol panel and open the tub during the evening or night to help release the heat captured within.
Page 17 Priming the Pump Priming the Pump...
Page 18 Keypad functions in.k1000+ keypad layout direct to function selection wheel (settings and all-on or all-off key additional options) (one touch activation) mode selection wheel (settings and on-screen accessories) system messages and reminders interactive display icons (main spa functions) Sleep mode Touch the screen to exit sleep mode�...
Page 19 Keypad functions Start or stop accessories To start or stop an accessory, touch the associated icon� Icons will become animated when their accessory is turned on and animation will stop when turned off� Icons on the screen will reflect the speed or state of the devices running on your spa�...
Page 20 Keypad functions Water temperature The temperature shown at the bottom of the screen indicates the current water temperature� Use the Up and Down icons to set the desired temperature� The set point will appear in blue� After 3 seconds without any change to the set temperature value the current water temperature will reappear in white�...
Page 21 Keypad functions Contrast page Use this page to change the display contrast� Sleep Press key to go directly into the sleep mode� In sleep mode, water splashing on the keypad can't inadvertently start/stop a pump� Settings In the Settings page you can access the following: •...
Page 22 Keypad functions Water Care The Water Care page will help you set up your ideal filtration and heating settings� Choose between Away from Home, Standard, Energy Savings, Super Energy and Weekender, depending on your need� Touch the Water Care name to choose your setting� A green checkmark will appear on the selected icon to confirm your choice�...
Page 23 Water Care The Water Care page will help you set up your ideal filtration and heating settings� Choose between Away from Home, Standard, Energy Savings, Super Energy and Weekender, depending on your need� Touch the Water Care name to choose your setting� A green checkmark will appear on the selected icon to confirm your choice�...
Page 24 Keypad functions Maintenance From the Maintenance page you can access the following: • Reminders • Standby To acces the desired option simply touch the corresponding menu item� Reminders The in�k1000+ keypad will provide reminders about maintenance required on your spa, like rinsing or cleaning the filter�...
Page 25 Keypad functions Set date Here you can adjust the year, month and day� Simply swipe up and down the column you want to change and select the desired value� When you are done, touch the calendar icon at the right of the screen� Set time Here you can change the hour, minute and time format�...
Page 26 Keypad functions Temperature units Choose the desired units to display temperatures� Display page Use this page to change the display orientation� Contrast page Use this page to change the keypad contrast�...
Page 27 Keypad functions Language select Use this page to select the display language of the in�k1000+ keypad� Keypad lock/unlock (optional) When this option is enabled, the user can partially or completely lock the keypad� When the user wants to lock the keypad he is asked to select a 4-digit code� The same code will be needed to unlock the keypad�...
Page 28 “in.touch 2” Wifi Transmitter Set Up “in.touch 2” Wifi Transmitter Set Up Congratulations for purchasing the optional on Wifi control system. This control system will allow you to observe the spa and control it’s features such as temperature, filter cycles, energy saving modes and much more when you are away from home, out of state, or even out of the country.
Page 29 After the home transmitter is connected; connect the internal spa transmitter: The Wifi module is installed when manufacturing of your spa if the add on was requested. Contact your dealer to confirm if your spa is equipped with a Wifi module. A full installation guide can be found through...
Page 30 “in.touch” Quick Start App Guide “in.touch” Quick Start App Guide Download the “intouch2” app Once the app is downloaded, Once the account is confirmed from the App Store or the Google select “Create an Account” and via email, return to the app and Play store to proceed with wifi fill in the requested information the app will begin to search for...
Page 31 “in.touch” Quick Start App Guide “in.touch” Quick Start App Guide Congratulations, your in.touch 2 Wifi controler is now paired and ready to use. This app can be used when you are not near your spa to monitor and control the spas activities.
Page 32 Keypad functions Keypad Color (optional) If this option is available (depending on the spa configuration), the keypad rim color can be changed� 8 pre-defined colors are available� If the in�mix is installed, the keypad rim color can also be associated to an in�mix zone�...
Page 33 Keypad functions Thermal Creep: During the hotter months of the year or when ambient temperatures rise above 85F°. The heat generated by the spa equipment will begin to warm the spa water without the heater engaging, this is called Thermal creep. This occurs due to the high efficiency insulation of the Select logo spa retaining heat.
Page 34 Error messages The list below shows the different error messages that can appear on the home screen� Refer to the troubleshooting and error codes section of the TechBook for your spa pack system� Please note that if you are in a swim spa configuration, the message may be followed by "Master" or "Slave" to designate from which pack the error is coming�...
Page 35 Electrical Power Efficiency Tips Electrical Power Efficiency Tips Jets Jets LED Lighting LED Lighting...
Page 36 Water Diverters Water Diverters Air Venturis Air Venturis Waterfalls Waterfalls...
Page 37 ATS Therapy Seat System ATS Therapy Seat System Pump Button (On/Off): Press the “Pump” button to activate the ATS system. The pump will turn on full speed with letter “H” displayed in the LCD pan- el, the pump LED light will turn on. Press the pump button a second time to tun off the ATS system.
Page 38 Water Clarity Water Clarity This section is intended for new spa owners who are not familiar with adjusting spa water chem- istry. Everyone’s knowledge with maintaining water quality is different, but there are some general concepts you need to know. Water maintenance is not difficult, however it is something that requires regular attention.
Page 39 Water Quality Terms and Definitions Water Quality Terms and Definitions...
Page 40 Water Testing Methods Water Testing Methods Adding Chemicals to the Spa Adding Chemicals to the Spa...
Page 41 Balancing Water Chemistry Levels Balancing Water Chemistry Levels TA too high Add an alkalinity pH will be too high decreaser to stabilize pH Ideal TA balance balance TA too low Add an alkalinity increaser wildly CH too high Dilute the spa Causes scale to with soft water deposit on spa and...
Page 42 pH too high Add a pH pH too high Add a pH Too alkaline, causes decreaser Too alkaline, causes decreaser scaling scaling Ideal pH balance Ideal pH balance balance balance pH too low Add a pH pH too low Add a pH increaser Too acidic, causes increaser...
Page 43 Note: If you choose to use bromine or chlorine we do not recommend the use of a floater. You have more control over the sanitizer levels by adding sanitizer as needed. Chemical abuse will void your warranty.
Page 44 Shocking the Water In addition to using a chemical sanitizer, you will periodically need to shock the water. Shocking the water helps remove burned-out chemicals, bacteria, and other organic material from your spa’s water and im- proves your sanitizer’s effectiveness. Do not use chlorinating shock, which can damage the spas jets and pump seals.
Page 45 General Water Care Schedule General Water Care Schedule Each time you refill the spa Each time you refill the spa Generic Names for Chemicals Generic Names for Chemicals...
Page 46 Common Water Chemistry Questions Common Water Chemistry Questions...
Page 47 Do’s and Dont’s Do’s and Dont’s...
Page 48 Bather Load Bather Load Ozonator Ozonator Troubleshooting Water Clarity Troubleshooting Water Clarity...
Page 50 Cleaning and Maintenance Cleaning and Maintenance Removing and Re-seating the Pillows Removing and Re-seating the Pillows Jet Removal and Replacement Jet Removal and Replacement...
Page 51 Spa Cover and Locking System Installation Spa Cover and Locking System Installation...
Page 53 Draining Your Portable Spa Draining Your Portable Spa...
Page 54 Winterizing (Cold Climate Draining) Winterizing (Cold Climate Draining) Cleaning and Replacing the Filter Cleaning and Replacing the Filter Vacation Care Vacation Care...
Page 55 Cleaning Your Spa Cleaning Your Spa Using the Freedom Sound System Using the Freedom Sound System Note: *A combination of letters and numbers will follow after Aquatic-AV the “AquaticAV” name* Aquatic-AV Aquatic-AV... Aquatic-AV... Aquatic-AV...
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Page 57 Replacement Parts Black “Y” Pillow Carbon Fiber Design S-01-4324 ACC01401102 LIT16100335 PILLOWS 50 Sq Ft Filter Housing Black Cascade Pillow Carbon Fiber LIT16100338 FIL11700006LC Design S-01-4325 ACC01401103 LIT16100337 75 Sq Ft Filter Housing Part#: FIL517-4619LC-DSG (Spas built after 6/2024) Black “Y” Pillow Carbon Fiber Design S-01-4324 ACC01401102 LIT16100333...
Page 58 Black Cascade Pillow Carbon Fiber Design S-01-4325 ACC01401103 TELEWEIR FILTER, 50SF 2"CKV CS6053309-CD L Part # 6SCLP LESS CARTRIDGE "Cal Spas 2 ” Top Access Diverter 2-TONE CDG/HLG Valve Sub-Assembly, Velocity Style,CDG/HLG“ Part # FIL510-4609-CDCL Black “Y” Pillow Carbon Fiber Design S-01-4324...
Page 59 CLUSTER JETS Part#: PLUCS2441009S-CDCL Part # CS2441009S-CD L Part#: PLUCS2442059S-CDCL Part # S2442059S-CD L 4’’ Cluster Storm Internal, Directional Cluster Storm Internal, Directional, Mini Storm Internal, Multi-Massage, 3’’ Mini Storm Internal, Multi-massage Velocity Metal Velocity Esc., Metal – CDG/HLG Velocity Esc., Metal – CDG/HLG Velocity Metal Part # Part#: PLUCS2441029S-CDCL...
Page 60 Velocity Esc., Metal – CDG / HLG Esc., CDG/HLG Part#: PLUCS2444019S-CDCL Part # CS2444019S-CD L Power Storm Tri Directional Eyeball Pwr. Storm Int. Cal Spas Tri Part # CS2444049S-CD L Velocity Metal Directional Eyeball, Velocity Power Storm Internal, Twister, Esc., Metal CDG/HLG Velocity Esc.
Page 63 P P g g 1 1 2 2...
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Page 67 This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of Manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spas dealer or Cal manufacture.
Page 68 Cal Spa brand determines that repair of the covered defect is not feasible, it reserves the right the Cal Spas brand determines that repair of the covered defect is not feasible, it reserves the right to provide a to provide a replacement spa of equal or lesser value to the original purchase price.
Page 69 This Page is Intentionally Blank.
Page 70 NOTES __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________...
Page 71 NOTES __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________...
Page 72 Please visit the Cal Spas website for information and accessories to enhance your backyard spa experience. LTR.2024.1010 LTR20231010 8/20/2024 Rev C 1/1/2024...

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