VADO CAMEO CAM-245 User Manual

Guarantee
All VADO products come with a 2 year guarantee as standard. Within this guarantee period,
VADO will provide replacement parts and any labour [SEE NOTE 1] needed to complete the
product repair.
This standard guarantee may be extended by registering your product on our website at:
https://www.vado.com/support/guarantee.
Once registered, this product will have a 15 year (2 years parts and labour plus 13 years
parts only) or a 10 year (2 years parts and labour plus 8 years parts only) guarantee
dependant on the finish.
Chrome (CP) = 15 years
Matt White (MW) , Matt Black (MB) , Satin Brass (SBR) = 10 years
Guarantee Conditions
Our products are guaranteed against manufacturing defects from the date of purchase until
the expiry of the relevant guarantee period shown above.
The guarantee is only valid if:
• The product has been installed, used and maintained in accordance with VADO's
instructions and subjected to normal use only.
• The defect is not due to accident, misuse, neglect, or incorrect/inappropriate repair (other
than by VADO or VADO authorised agents) or damage caused by foreign objects
or substances.
• The extended guarantee is only available if you have completed the guarantee
registration process.
This can be done via the VADO website or via telephone to our Aftersales team.
Registration must be completed within 6 months from the date of purchase. Under the
extended guarantee period VADO will, at its option, offer to supply any replacement product
(or component part) assessed to be defective [SEE NOTE 2].
• The guarantee (whether standard or extended) is non-transferable to any
subsequent owner.
• Mould, Mildew build up, the effects of limescale and corrosion are not covered under
this guarantee.
• This guarantee does not cover damage and/or malfunction caused by inappropriate
cleaning (please refer to our recommended care guidelines).
All claims under the guarantee should be notified in the first instance to our Aftersales
department, contact details below, this must be done no later than the last day of the
relevant guarantee period.
All claims must be accompanied by proof of purchase (sales receipt or delivery note) from
an official VADO dealer.
The guarantee does not extend to any consequential loss or damage.
After repair or replacement, the relevant guarantee period will be calculated from the
original date of purchase.
VADO operates a policy of continuous product development and therefore reserves the right
to change the product, packaging and documentation specifications without notice.
In situations where like-for-like replacements are not possible, VADO will endeavour to
provide the closest alternative. E&OE.
NOTES:
[1] Labour via our engineer network is only available in the UK. Attendance by a VADO
engineer or sub-contract engineer will be under our standard terms and conditions.
[2] VADO reserves the right to charge in advance for a product (or replacement part)
pending collection and investigation (at VADO expense) to confirm a defect is due to a
manufacturing issue. If a defect is found the charge will be refunded or cancelled.
This guarantee is in addition to and does not affect your statutory rights as a consumer.
Tel: 01934 745163 Email: aftersales@vado.com
CAMEO
Concealed one outlet manual valve
User Guide
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CAM-245
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