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Summary of Contents for MSA Synapse BMS-GW-002
- Page 1 Operating Manual BMS Gateway/ProtoAir (BMS-GW-002/FPA-W44) for Interfacing the SimplySNAP Site Controller (SS420/450) Revision: 4.A Document No.: CN1913 Print Spec: 10000005389 (EO) MSAsafety.com...
- Page 2 Thank you for purchasing the BMS Gateway/ProtoAir (BMS-GW-002/FPA-W44) from Synapse Wireless. Please contact Synapse Wireless for technical support of the BMS Gateway/ProtoAir (BMS-GW-002/FPA-W44) product. MSA Safety does not provide direct support. If Synapse Wireless needs to escalate the concern, they will contact MSA Safety for assistance.
- Page 3 Quick Start Guide 1. Record the information about the unit. (Section 2.1 Record Identification Data) 2. Check that the BMS-GW/ProtoAir and customer device COM settings match. Section 2.2 Configuring Device Communications) 3. If using a serial field protocol: Connect the BMS-GW/ProtoAir 3 pin RS-485 R2 port to the field protocol cabling (Section 2.4 Wiring Field Port to RS-485 Serial Network).
- Page 4 Contents Introduction ProtoAir Gateway Setup for ProtoAir Record Identification Data Configuring Device Communications Attaching the Antenna Wiring Field Port to RS-485 Serial Network Bias Resistors Termination Resistor Power up the Gateway Connect the PC to the Gateway Connecting to the Gateway via Ethernet 4.1.1 Changing the Subnet of the Connected PC Connecting to the Gateway Over Wi-Fi Access Point Setup Web Server Security...
- Page 5 Kaspersky Endpoint Security 10 Additional Information Update Firmware Mounting Certification Physical Dimensions Change Web Server Security Settings After Initial Setup 9.5.1 Change Security Mode 9.5.2 Edit the Certificate Loaded onto the FieldServer Change User Management Settings 9.6.1 Create Users 9.6.2 Edit Users 9.6.3 Delete Users 9.6.4 Change FieldServer Password Structure of the Device Tree...
- Page 6 FPA-W44 Connectivity Diagram: The ProtoAir can connect with the MSA Grid – FieldServer Manager. The FieldServer Manager allows technicians, the OEM's support team and MSA Safety's support team to remotely connect to the ProtoAir. The FieldServer Manager provides the following capabilities for any registered devices in the field: •...
- Page 7 2 Setup for ProtoAir Setup for ProtoAir Record Identification Data Each ProtoAir has a unique part number located on the side or the back of the unit. This number should be recorded, as it may be required for technical support. The numbers are as follows: Model Part Number ProtoAir FPA-W44-1913...
- Page 8 2 Setup for ProtoAir Bias Resistors To enable Bias Resistors, move the BIAS- and BIAS+ DIP switches to the right in the orientation shown above. The bias resistors are used to keep the RS-485 bus to a known state, when there is no transmission on the line (bus is idling), to help prevent false bits of data from being detected.
- Page 9 2 Setup for ProtoAir Termination Resistor If the gateway is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. To enable the termination resistor, move the TERM dip switch to the right in the orientation shown in above. The termination resistor is also used to reduce noise.
- Page 10 3 Power up the Gateway Power up the Gateway Check power requirements in the table below: Power Requirement for ProtoAir External Gateway Current Draw Type ProtoAir Family 12VDC 24VDC/AC FPA –W44 (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system.
- Page 11 4 Connect the PC to the Gateway Connect the PC to the Gateway There are two ways to connect the PC to the ProtoAir, either by Ethernet cable (Section 4.1 Connecting to the Gateway Ethernet) or Wi-Fi Access Point (Section 4.2 Connecting to the Gateway Over Wi-Fi Access Point).
- Page 12 4 Connect the PC to the Gateway Connecting to the Gateway Over Wi-Fi Access Point When the ProtoAir is first powered up, the Wi-Fi Access Point will be enabled allowing direct connection to the gateway with Wi-Fi. To connect to the ProtoAir Wi-Fi Access Point: •...
- Page 13 5 Setup Web Server Security Setup Web Server Security Navigate to the Login Page • Open a web browser and connect to the FieldServer’s default IP Address. The default IP Address of the FieldServer is 192.168.1.24, Subnet Mask is 255.255.255.0. NOTE: If the IP Address of the ProtoAir has been changed, the IP Address can be discovered using the FS Toolbox utility.
- Page 14 5 Setup Web Server Security • Additional text will expand below the warning, click the underlined text to go to the IP Address. In the example below this text is “Proceed to <FieldServer IP> (unsafe)”. • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer).
- Page 15 5 Setup Web Server Security Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. NOTE: Cookies are used for authentication. NOTE: To change the web server security mode after initial setup, go to Section 9.5 Change Web Server Security Settings After Initial Setup.
- Page 16 5 Setup Web Server Security 5.3.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. Please contact your IT department to find out if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS Certificate option. •...
- Page 17 6 Setup Network Setup Network From the Web Configurator landing page, click the Network Settings tab to open the Network Settings page for the ProtoAir. Change the ProtoAir IP Address Configure the IP settings of the ProtoAir using the following sections of the Network page: •...
- Page 18 6 Setup Network 6.1.2 Ethernet 1 The ETH 1 section contains the wired network settings. To change the FieldServer IP Settings, follow these instructions: • Enable DHCP to automatically assign IP Settings or modify the IP Settings manually as needed, via these fields: IP Address, Netmask, Default Gateway, and Domain Name Server1/2.
- Page 19 6 Setup Network 6.1.3 Wi-Fi Client Settings • Set the Wi-Fi Status to ENABLED for the ProtoAir to communicate with other devices via Wi-Fi. • Enter the Wi-Fi SSID and Wi-Fi Password for the local wireless access point. • Enable DHCP to automatically assign all Wi-Fi Client Settings fields or modify the Settings manually, via the fields immediately below the note (IP Address, Network, etc.).
- Page 20 6 Setup Network 6.1.4 Wi-Fi Access Point Settings • Check the Enable tick box to allow connecting to the ProtoAir via Wi-Fi Access Point. • Modify the Settings manually as needed, via these fields: SSID, Password, Channel, IP Address, Netmask, IP Pool Address Start, and IP Pool Address End.
- Page 21 7 Configure the ProtoAir Configure the ProtoAir Select BMS Protocol and Configure Settings • Click back to the Discovery & Configuration tab, and click the BMS Settings button to view or edit the Building Management System (BMS) Settings. • Select the appropriate protocol and edit the settings as needed. •...
- Page 22 7 Configure the ProtoAir 7.1.1 BACnet Settings: Additional Information Enter the following details into the web configuration as seen in the following screenshot: • Name – Enter a name for the ProtoAir. • Location – Enter the location of the ProtoAir. •...
- Page 23 7 Configure the ProtoAir 7.1.3 BACnet Settings: Set the Device Instance NOTE: The Device Instance can be set independently of the site administrator. • A Device Instance is a BACnet Node-ID which is obtained by the network administrator. • All the devices connected to the ProtoAir will be under the same BACnet Device Instance. NOTE: The default BACnet Device Instance is 11.
- Page 24 7 Configure the ProtoAir 7.1.4 Modbus Settings: Additional Information Enter the following details into the web configuration as seen in the following screenshot: • Connection (Modbus RTU only) – Select the physical port to use. • Partial Data Response (Modbus TCP/IP only) – If a partial data response is received on the SimplySNAP coms, select how the ProtoAir will respond to the Modbus front end.
- Page 25 7 Configure the ProtoAir Discover Devices Connected to the Gateway • Click on the Start Discovery button to open the Discovery Window. • Enter the appropriate network address, port, username and password for the SimplySNAP Site Controller. (Section 2.2 Configuring Device Communications) •...
- Page 26 7 Configure the ProtoAir Configure Devices and Data Points 7.3.1 General Configuration Instructions • Click on the right facing arrows next to an item in the device tree to view the points or parameters underneath. NOTE: The device tree structure is detailed in Section 9.7 Structure of the Device Tree.
- Page 27 7 Configure the ProtoAir • Once all the points for configuration are selected, click on the Save Configuration button. The save configuration progress bar will appear. This process may take several minutes. • When this process is complete click the Restart button. ◦...
- Page 28 7 Configure the ProtoAir 7.3.2 Data Map Window NOTE: When configuring points, an option to view point details from a quick look up table or CSV file download is available. • Click on the IP Address to view the Node details for the entire configuration or click on a specific device to view the map for just the selected device.
- Page 29 7 Configure the ProtoAir Clearing Configuration • To clear a configuration, click on the Clear Configuration button. An additional option to clear all device configurations is also available in the window that appears. • After clicking on the Clear & Restart button the window will state “Configuration cleared. Restarting…”. •...
- Page 30 Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the MSA Safety website. • Extract the executable file and complete the installation. • Connect a standard Cat-5 Ethernet cable between the user’s PC and ProtoAir.
- Page 31 8 Troubleshooting Viewing Diagnostic Information • Type the IP Address of the FieldServer into the web browser or use the FieldServer Toolbox to connect to the FieldServer. • Click on Diagnostics and Debugging Button, then click on view, and then on connections. •...
- Page 32 8 Troubleshooting LED Functions Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report the related “system error”...
- Page 33 8 Troubleshooting Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem.
- Page 34 8 Troubleshooting Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher • Firefox Rev. 35 and higher • Microsoft Edge Rev. 41 and higher • Safari Rev. 3 and higher NOTE: Internet Explorer is no longer supported as recommended by Microsoft. NOTE: Computer and network firewalls must be opened for Port 80 to allow FieldServer GUI to function.
- Page 35 8 Troubleshooting Kaspersky Endpoint Security 10 If Kaspersky Endpoint Security 10 is installed on the user’s PC, the software needs to be modified to allow the PC to register bridges on the FieldServer Manager. NOTE: This problem is specific to KES10, Kaspersky 2017 does not have this problem. To fix the problem, the ProtoAir (see http://192.168.100.85/* in the 2 image below) must be set as a trusted URL to the "Web Anti-Virus"->"Settings"...
- Page 36 9 Additional Information Additional Information Update Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar. ◦...
- Page 37 9 Additional Information Physical Dimensions SimplySNAP BMS Gateway/ProtoAir Start-up Guide...
- Page 38 9 Additional Information Change Web Server Security Settings After Initial Setup NOTE: Any changes will require a FieldServer reboot to take effect. • Navigate to the FS-GUI page. • Click Setup in the Navigation panel. 9.5.1 Change Security Mode • Click Security in the Navigation panel. •...
- Page 39 9 Additional Information 9.5.2 Edit the Certificate Loaded onto the FieldServer NOTE: A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. • Click the Edit Certificate button to open the certificate and key fields. •...
- Page 40 9 Additional Information Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE: If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label.
- Page 41 9 Additional Information 9.6.1 Create Users • Click the Create User button. • Enter the new User fields: Name, Security Group and Password. ◦ User details are hashed and salted NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
- Page 42 9 Additional Information 9.6.2 Edit Users • Click the pencil icon next to the desired user to open the User Edit window. • Once the User Edit window opens, change the User Security Group and Password as needed. • Click Confirm. •...
- Page 43 9 Additional Information 9.6.3 Delete Users • Click the trash can icon next to the desired user to delete the entry. • When the warning message appears, click Confirm. 9.6.4 Change FieldServer Password • Click the Password tab. • Change the general login password for the FieldServer as needed. NOTE: The password must meet the minimum complexity requirements.
- Page 44 9 Additional Information Structure of the Device Tree The Device Tree is in the following structure: • ProtoAir IP Address ◦ Device types – List of devices connected to this ProtoAir • List device parameters For example: SimplySNAP BMS Gateway/ProtoAir Start-up Guide...
- Page 45 10 Specifications Specifications ProtoAir FPA-W44 One 3-pin Phoenix connector with: RS-485/RS-232 (Tx+ / Rx- / gnd) One 3-pin Phoenix connector with: RS-485 (+ / - / gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage:12-24VDC or 24VAC Current draw: 24VAC 0.125A...
- Page 46 10 Specifications 10.2 Warnings for FCC and IC Waste Disposal It is recommended to disassemble the device before abandoning it in conformity with local regulations. Please ensure that the abandoned batteries are disposed according to local regulations on waste disposal. Do not throw batteries into fire (explosive) or put in common waste canister.
- Page 47 • Consult the dealer or an experienced radio/TV technician for help. Any modification to the product is not permitted unless authorized by MSA Safety. It’s not allowed to disassemble the product; it is not allowed to replace the system or change components unless with permission and certification. Please contact the FieldServer technical support department or local branches for help.
- Page 48 End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. For product compliance test FCC and IC, all the technical documentation is submitted by MSA Safety, who is the customer or importer of the ProtoAir.
- Page 49 Limited 2 Year Warranty MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period.
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