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OWNERS
MANUAL
Mar 24
EG-330FRE/C
EG-290FRE/C
EG-260FR/C
EG-215FRE/C
BOOSTER
ELEMENT

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Summary of Contents for ECOGENICA FRE Series

  • Page 1 OWNERS MANUAL Mar 24 BOOSTER ELEMENT EG-330FRE/C EG-290FRE/C EG-260FR/C EG-215FRE/C...
  • Page 2 See page 24 for the All-In-One models EG-260FR & EG-260FRC. The Split Range The Ecogenica® EG-215FRE & EG-215FREC, EG-290FRE & EG-290FREC and EG-330FRE & EG-330FREC models are, quick connect heat pumps using the most advanced reverse cycle heating technology which directly heats the water.
  • Page 3: Table Of Contents

    8 Connections Page 25 9 Electrical Circuit Diagram Page 26 10 Installation Page 27-30 11 System Operation Page 31 12 System Troubleshooting Page 32 For all Models 13 System Maintenance Page 33-34 14 Warranty Page 35-37 ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 4: Reference Performance & Specifcations

    • Plumbers will need a gas fitters license to handle Split Quick Connection models with slight differences in dimensions.. (EG-215FRE/C, EG-290FRE/C and EG-330FRE/C). Commercial models have a higher set temperature. Please contact us for details on commercial installations. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 5: Warnings Safety Information

    • The PTR valve should be operated every 6 months to ensure that the valve does not have any restrictions. The drain pipe should be well insulated to prevent the water in the pipe from freezing in cold weather. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 6: Notice To Customer

    This appliance is not intended for use by persons (including children) with reduced physical sensory or intellectual abilities, or who lack the experience and knowledge to safely use this appliance without supervision or instruction. Children should be supervised by a responsible person to ensure their personal safety. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 7 For continued safety of this appliance it must be installed, operated and maintained in accordance with the manufacturer’s instructions. Only Ecogenica's authorized technicians should attempt to open any of our systems. WARNING — This appliance may deliver water at high temperature. Refer to the Plumbing Code of Australia (PCA), local requirements and installation instructions to determine if additional delivery temperature control is required.
  • Page 8: For All Models

    • Hot spring areas with corrosive gases • Areas where acidic or alkaline gases are present. (eg sulfides). • Other special environments. • Factories with large voltage fluctuations. • In a cabin without a large enough exhaust system. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 9: System Debugging

    • The evaporator is covered with too much dust; • The unit receives incorrect power (over the 220-240v range). 2.5 REFRIGERANT ADDITION Please contact Eco Alliance or Ecogenica for instructions and approval. Only use R290 natural-refrigerant. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 10: Split Quick Connection Models Eg-215Fre/C & Eg-290Fre/C & Eg-330Fre/C

    Split Quick Connection Models EG-215FRE/C & EG-290FRE/C & EG-330FRE/C Split Quick Connection Models EG-215FRE/C EG-290FRE/C EG-330FRE/C ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 11: Heat Pump Components

    3 Heat Pump Components Evaporator Top Cover Plate Rear Fence Compressor Assembly Four-Way Reversing Valve Axial-Flow Motor Electronic Expansion Valve Compressor Chassis Air Net Front Wind Motor Stop Right (wire) Panel Blade Bracket Valve Coaming ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 12 3.6KW Element Power Line Power Line Temperature Sensor Temperature Sensor Refrigerant Inlet Refrigerant Inlet Refrigerant Outlet Refrigerant Outlet Cold Water Inlet Cold Water Inlet G 3/4 internal thread G 3/4 internal thread ø 510mm ø 570mm ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 13 Drains from the water heater must be directed away from the building, fall continuously, discharge water away from the operator during the operation of the valve, not pose a risk to people (AS/NZS 3500.4:2021) and be insulated for at least the first 500mm. PTR drains must use copper piping. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 14: Electrical Circuit Diagram

    8 - Coiler Temperature Sensor 19 - Electric Heating Relay 9 - High Pressure Switch 3.6KW Element: EG-215FRE/C & EG-290FRE/C 10 - Low Pressure Switch 4.8KW Element: EG-330FRE/C 11 - Electronic Expansion Valve 20 - Power Terminal Board ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 15: Installation

    • To ensure the safe use of the water tank, when the water inlet pressure exceeds 500 kPa, a pressure reducing valve must be installed on the water inlet pipe. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 16 Open them all the way out, which will take several turns. Once the couplings are connected a refrigeration charge in the condenser pipe is released into the heat pump and the fully charged heat pump is ready for plumbing connections. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 17: Water System Installation

    500mm. PTR drains must use copper piping. Lagging / Thermal Insulation Required R value to be achieved will depend on where in Australia the system is located, as a guide: ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 18: Electrical Connections

    The appliance must be powered for the first time during the purge procedure after the tank was filled with water. in accordance with the relevant regulations on electrical safety and electrical wiring. Solar Power Contact Ecogenica to have our system set up for solar power timer activation QUICK CONNECT INSTALLATION 1 Copper tubes are already welded to the tank and filled with refrigerant.
  • Page 19: System Troubleshooting

    -7. The electronic 3.The working environment has expansion valve is not exceeded the limit operating open range of the compressor. Check whether the electronic valve coil and port are loose; ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 20 Check the water working, and it needs to volume of the water tank and be powered on again to whether the pump is running resume the re-detection ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 21 The diagnostic codes and usage symptoms listed above are the most common, if the diagnostic codes listed above or other usage issues do not appear, please contact technical assistance. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 22: All-In-One Connection Models: Eg-2600Fr/C

    All-in-one Connection Models EG-260FR and EG-260FRC The Ecogenica EG-260FR and EG-260FRC litre All in one Mains Pressure Heat Pump Hot Water Heater, offers a slim line design, with rapid hot water heating and exeptional energy efficentcy. This model does not contain an electric heating element.
  • Page 23: Location Requirements

    Any electric arc drawn within the water heater’s electronic which adequately drains, be installed under. controls can ignite these vapours, causing an explosion or fire, which may result in severe burns or death to those in range as well as property damage. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 24 Solar Power production. Users of the Heat Pump should use the Application to engage Solar timer activation, or disengage the timer, if Solar Power isn’t available, during rainy, or Winter Months, for example. For instruction on Solar Timer Activation see the Ecogenica website or contact Ecogenica directly. ECOGENICA® OWNERS MANUAL...
  • Page 25: Connections

    All-in-one Connection Models: EG-260FR/C 8 Connections Air Inlet Air Outlet Display Condensate Drain Hot Water Outlet G 3/4 internal thread P/T valve -850kPa Cold Water Inlet G 3/4 internal thread 600mm ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 26: Electrical Circuit Diagram

    3 - Exhaust Temperature Sensor 4 - Gas Recovery Temperature Sensor 5 - Coiler Temperature Sensor 5 - Water Tank Temperature Sensor T1 7 - Ambient Temperature Sensor 8 - Electronic Expansion Valve 9 - Display ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 27: Installation

    10.3 CONDENSATE DRAIN TUBES This unit has an integrated condensation tray. The water collected in the tray drains out of the tube. It is important that a hose is attached to drain. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 28 The relief valve and relief valve drain pipe must not be sealed or blocked. Small amounts of water may leak from relieve valve during heating cycles. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 29 Proper ground connection is essential. The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Nonmetallic piping, dielectric unions, flexible connectors etc, Warning can cause the water heater to be electrically isolated. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 30 Copper piping is used, and you cannot use plastic pipes for drain lines, (AS/NZS 3500.4:2021, 2.5.2 (g)),  The drain lines are insulated for at least the first 500mm, note that these drains are still considered an “outlet” according to the definitions in the standards. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 31: System Operation

    / off button for n the shutdown state, press the key combination 3 seconds. for 3 seconds to reset the parameters. The reset is successful, and the buzzer rings for 2 times. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 32: System Troubleshooting

    Notify authorised contractor. error Compressor discharge Notify authorised contractor. temperature sensor error NOTE The diagnostic codes listed above are the most common. If a diagnostic code not listed above is displayed, please contact for technical assistance. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 33: System Maintenance

    • To restore the state of use, be sure to fill up the water first and observe whether there is any leakage • Turn on the power, turn on the heat pump to heat the water to the termination temperature, and then observe whethe there is any leakage here, before leaving. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 34 Water with a pH value of less than 6.0 can be treated to increase the pH value, so it is recommended to analyze the quality of tap water before connecting to this type of water supply system. ECOGENICA® OWNERS MANUAL MAR 24...
  • Page 35: Notice To Consumer

    Ecogenica. 2. The person making the claim must notify Ecogenica as soon as they notice any defects without delay, and the product must be within its warranty period as set out in the terms of warranty.
  • Page 36: Warranty Exclusions

    26. Where the Ecogenica Heat Pump Water Heater System is in a position that does not comply with the Heat Pump Water Heater System installation instructions or relevant statutory requirements, causing the need to dismantle or remove cupboards, doors or walls, or require the use of special equipment to bring the Heat Pump Water Heater System to floor or ground level or to a serviceable position.
  • Page 37 Your new Ecogenica® Quick Series Heat Pump uses a small amount of energy to move heat from one location to another. Heat is absorbed by ozone-friendly R290, a natural refrigerant which does not contribute to global warming.

Table of Contents