Do you have a question about the EG-260FR and is the answer not in the manual?
Questions and answers
vitaly shatilov
May 29, 2025
AFTER THE STORM THE HEAT PUMP EG-260 FR STOPPED WORKING;
HOW CAN I RESTORE IT?
1 comments:
Mr. Anderson
May 29, 2025
To restore the ECOGENICA heat pump EG-260FR after it stopped working following a storm, follow these steps:
1. Check Power Supply: Ensure the unit is properly connected to a 230V–240V AC 50Hz mains power supply. Reset power by turning it off and then back on at the breaker switch.
2. Inspect Circuit Protection: Make sure the RCBO circuit breaker is not tripped. If it is, reset it.
3. Ground Connection: Verify the ground wire is securely and effectively connected.
4. Check for Fault Codes: If the unit displays any fault code (e.g., A12 for low voltage or A13 for high voltage), turn off the power, wait a few minutes, then turn it back on.
5. Sensor Recovery: If the issue was caused by a sensor fault (e.g., temperature sensors), the system may recover automatically once normal conditions return.
If the unit still does not operate normally, contact a qualified technician for further inspection.
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All-in-one Connection Model EG-260FR The Ecogenica EG-260FR litre All in one Mains Pressure Heat Pump Hot Water Heater, offers a slim line design, with rapid hot water heating and exeptional energy efficentcy. This model does not contain an electric heating element.
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Warning: Safety Information Please read all manuals carefully before installing and operating this unit. The following safety warnings are very important, always read and obey all safety signs. WARNING CAUTIONS • The device must be effectively grounded. • The ground electrode must be well grounded. Make sure all electrical sockets and plugs are •...
TEMPERATURE LIMITING VALVE Ecogenica Pty Ltd requires the installation of a temperature limiting device between the water heater and the hot water outlets in a bathroom or similar usage point to reduce the risk of scalding.
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Solar Power production. Users of the Heat Pump should use the Application to engage Solar timer activation, or disengage the timer, if Solar Power isn’t available, during rainy, or Winter Months, for example. For instruction on Solar Timer Activation see the Ecogenica website or contact Ecogenica directly. ECOGENICA® OWNERS MANUAL...
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All-in-one Connection Models: EG-260FR Connections Air Inlet Air Outlet Display Condensate Drain Hot Water Outlet G 3/4 internal thread P/T valve -850kPa Cold Water Inlet G 3/4 internal thread 600mm...
All-in-one Connection Models: EG-260FR Installation Heat Pump Unit 10.1 PIPING CONNECTIONS Installation of the water inlet or outlet pipes: The water inlet and outlet thread are 3/4 BSP (internal thread). Pipes must be heat resistant, durable and UV resistant (when doing outdoor installation).
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All-in-one Connection Models: EG-260FR Installation (continued) THERMAL EXPANSION TANK Thermal expansion is a natural process where heated water increases its volume. When this water is stored in a tank, this volume increase will in fact mean a pressure increase. This pressure increase can result in a dangerous situation. If the safety settings on the relief valve are reached, then the relief valve will operate during the heating cycle.
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Installation (continued) TEMPERATURE MIXING DEVICE Ecogenica Pty Ltd recommends the installation of a temperature limiting device between the water heater and the hot water outlets in a bathroom or similar usage point in order to reduce the risk of scalding.
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All-in-one Connection Models: EG-260FR 1Installation (continued) Plumbers – Best Practice is required please conduct the following check list before you finish and ensure that Valves easily accessible and all drainage doesn’t damage buildings. Check your drains and piping for the following: ...
All-in-one Connection Models: EG-260FR System Operation DISPLAY 1 - Disinfection: When the unit is in disinfection mode, the Disinfection icon will be displayed on screen. Disinfection occurs once a week and heats the water to to more than 60˚C for 30 minutes.
All-in-one Connection Models: EG-260FR System Trouble Shooting TROUBLE SHOOTING DISPLAY DESCRIPTION SOLUTION Protection of high pressure Switch off power and reconnect. switch If this fault occurs frequently, please contact the authorised contractor Electric overheating protection Water tank is short of water or protection fails please...
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For all Models System Maintenance CLEANING The heating effect depends on whether there is dust, mud or other on the surface of the evaporator. Sundries block the air inlet channel and lose the effect of heat exchange with the air, resulting in heating efficiency.
Water with a pH value of less than 6.0 can be treated to increase the pH value, so it is recommended to analyze the quality of tap water before connecting to this type of water supply system. ECOGENICA® OWNERS MANUAL SEP 24...
The person making the claim must notify Ecogenica as soon as they notice any defects without delay, and the product must be within its TERMS OF WARRANTY warranty period as set out in the terms of warranty.
(b) excessive water pressure. 9. To the extent permitted by law, Ecogenica shall not be liable under this Warranty for any consequential loss or damage (c) no flow of hot water. or any incidental expenses resulting from any breach of this (d) water leakage.
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This lays the foundation for future generations to enjoy more secure, reliable and affordable energy. You can choose an ECOGENICA® product safe in the knowledge that our innovative technology is focused on energy and environment savings. Our hot water pumps are cfc free and utilise renewable energy, extracted from the air.
Need help?
Do you have a question about the EG-260FR and is the answer not in the manual?
Questions and answers
AFTER THE STORM THE HEAT PUMP EG-260 FR STOPPED WORKING; HOW CAN I RESTORE IT?
To restore the ECOGENICA heat pump EG-260FR after it stopped working following a storm, follow these steps:
1. Check Power Supply: Ensure the unit is properly connected to a 230V–240V AC 50Hz mains power supply. Reset power by turning it off and then back on at the breaker switch.
2. Inspect Circuit Protection: Make sure the RCBO circuit breaker is not tripped. If it is, reset it.
3. Ground Connection: Verify the ground wire is securely and effectively connected.
4. Check for Fault Codes: If the unit displays any fault code (e.g., A12 for low voltage or A13 for high voltage), turn off the power, wait a few minutes, then turn it back on.
5. Sensor Recovery: If the issue was caused by a sensor fault (e.g., temperature sensors), the system may recover automatically once normal conditions return.
If the unit still does not operate normally, contact a qualified technician for further inspection.
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