Appendix; Identifying Problems - Samsung HL-T5089S Owner's Instructions Manual

Appendix

Identifying Problems

If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem
Poor picture quality.
Poor sound quality.
No picture or sound.
No sound or sound is too low at
maximum volume.
Picture rolls vertically.
The TV operates erratically.
The TV won't turn on.
Remote control malfunctions
Digital broadcasting screen problem.
The image is too light or too dark.
The visual qualities of digital channels
vary.
Although the TV caption shows HD,
the visual quality is not satisfactory.
The display panel used for the DLP TV is composed of many tiny pixels.
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These pixels may occasionally appear on the screen.
Possible Solution
- Try another channel.
- Adjust the antenna.
- Check all wire connections.
- Try another channel.
- Adjust the antenna.
- Try another channel.
- Press the SOURCE button.
- Make sure the TV is plugged in.
- Check the antenna connections.
- Make sure the MUTE button is off.
First, check the volume of units connected to your TV (digital broadcasting receiver, DVD,
cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check all connections.
Unplug the TV for 30 seconds, then try operating it again.
Make sure the wall outlet is working.
- Replace the remote control batteries.
- Clean the upper edge of the remote control(transmission window).
- Check the battery terminals.
- Press the TV button to put your remote control in the TV mode.
- Make sure the remote has batteries.
- Check that the "+" and "-" ends of the batteries are inserted correctly.
Please check the digital signal strength and input antenna.
- Adjust the Brightness and Contrast.
- Adjust the Fine tuning.
The visual qualities of digital channels may vary depending on the original production
method(analog or digital).
- If the original production method is digital: High visual quality program.
- If the original production method is analog: The digital program displayed on the screen is
originally an analog program which has been converted to digital.
The visual quality is of an SD(Standard Definition) grade.
The HD(High Definition) caption that appears when switching channels or when pressing the
Information button on the remote control means the selected channel is a digital channel.
If the broadcasting station converts an analog signal into digital and transmits the signal, the
visual quality may not be perfect.
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