Tandem Mobi Manual
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Tandem Mobi Manual

Using the Pump Button

Snooze Alerts and Alarms: Three quick button press and releases in succession (the Snooze feature must be enabled)

Check Pump Status: Single quick button press and release (slight delay between button push and the LED Status Indicator illuminating is expected)

Quick Bolus: Press and hold the Pump button until you hear two beeps or feel vibrations (if enabled). Refer to the section on Delivering a Quick Bolus for additional information.

⚑ Note: The Pump button is used for additional functions than listed.

Please refer to the user guide for more detail.

LED Status Indicator

Above the Pump button, you'll find two lights. These are the pump's LED Status Indicator.
LED Status Indicator
The LED Status Indicator uses different colors and different blinking light patterns to communicate the pump's status. To check the pump's status, simply press the Pump button once. The lights will illuminate and communicate what the pump is doing.

Understanding the Color Coding

The pump uses colored LED lights to indicate status. See Pump Status and Actions section on next page for details.

Green Represents

Either basal delivery (standard or Temp Rate) or confirmation of an action from the smartphone

Blue Represents

Either a bolus delivery or the tubing is being filled during cartridge load

White Represents

Either the insulin pump is charging or the insulin delivery has been stopped manually

Yellow Represents

Either an alert or reminder; check your Tandem Mobi mobile app

Red Represents

Either an alarm or malfunction; all insulin deliveries have been stopped


Immediate attention is required for Alarms and Malfunctions. Test your blood glucose if you are unable to check your smartphone.

Pump Status and Actions

The following patterns appear when you check your pump status by pressing the Pump button, or when you initiate an insulin delivery.

Basal Rate Delivery

Lights are alternating and pulsating green

Temp Rate Delivery

One light is solid green and the other light is pulsating green

Bolus Delivery

Lights are alternating and pulsating blue

Extended Bolus Delivery

One light is solid blue and the other light is pulsating blue

Alerts and Alarms

Using blinking light patterns, the insulin pump will communicate an alert, alarm, or malfunction, or when insulin delivery has been manually stopped.


Test your blood glucose if you are unable to check your smartphone for messaging on any alert, alarm, or malfunction.

Pump Reminder

Both lights blink yellow once

All Deliveries Stopped Manually

Both lights blink white three times

Pump Malfunction or Alarm ⚠

Both lights blink red three times

Pump or CGM Alert ⚠

Both lights blink yellow two times

Delivering a Quick Bolus

Read all steps before starting.

  1. Press and hold the Pump button
  2. Listen for two beeps or feel vibrations (depending on your Sound settings)
  3. Press the Pump button for each increment until desired amount is reached. The pump will beep/vibrate with each button press.
  4. Wait for the pump to beep/vibrate once for each increment pressed to confirm desired amount
  5. After the pump beeps/vibrates, press and hold the Pump button for several seconds until a confirmation beep/vibration occurs to deliver the bolus

How to Charge the Pump

  1. Ensure the charging pad is connected to a power source using the provided USB cable
  2. Place the insulin pump on the center of the charging pad
  3. Ensure the charging pad illuminates when the pump is initially placed

Pump Battery Level

In order to determine the pump battery level without the Tandem Mobi mobile app, the pump MUST be placed on the charging pad. The LED Status Indicator will light up to indicate battery charge level.

⚑ Note: When the pump is initially placed, the charging pad will light up for 30 seconds to indicate charging and then dim.

⚑ Note: Pump MUST be placed on charging pad to determine battery level.

Under 50% Charge

One LED Status Indicator will pulsate white

No Charge to Very Low Charge

No LED Status Indicator or one LED Status Indicator will pulsate red

Above 50% Charge

One LED Status Indicator will stay solid white, one LED Status Indicator will pulsate white

Fully Charged

LED Status Indicators will dim

Learn More: Please review your Tandem Mobi insulin pump user guide for more information.

Tandem Diabetes Care, Inc.
12400 High Bluff Drive • San Diego, CA 92130 • USA
+1-858-255-6269 • tandemdiabetes.com

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Tandem Mobi Manual

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