Advertisement
Note
Note
The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings*1.
*1 For other remote control models, refer to the online Help Guide for details.
*2 The remote control backlight will illuminate when the light sensor detects the ambient light is low. Automatic illumination of the backlight can be turned off.
*3 The buzzer will emit a sound when you use the remote finder function. Refer to the online Help Guide for details.
*4 Only for limited region/country/model/ language.
*5 Google Assistant requires an Internet connection.
*6 Accessibility shortcut is available by pressing and holding (Mute).
*7 [Cable/Satellite box setup] setting is required.
*8 Power consumption will increase when the built-in MIC is enabled as it is always listening.
For more information, refer to the Help Guide.
Press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].
Guidelines for IR Remote Control
Using the optional Wall-Mount Bracket (SU-WL855 only)* (not supplied)
To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this product.
Wall-Mount Bracket Installation
Information
For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the Sony Customer Support website for your TV model at the following address.
https://www.sony.com/am/support
Note
Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied)
This TV's instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall.
Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see "Detaching the Table-Top Stand from the TV".
Prepare the TV for the Wall-Mount Bracket before making cable connections.
For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.
Model Name | Wall-mount hole pattern |
![]() | |
XR-65A95K XR-55A95K | 300 × 300 mm |
Note
* Only for limited region/country/model.
Note
Detaching the Table-Top Stand from the TV
To detach the Table-Top Stand from the TV, remove the screws .
Ventilation
Installed with stand
Leave at least this much space around the set.
Installed on the wall
Never install the tv set as follows:
Note
A software update may be required to use the Camera and Microphone Unit. For the latest information about software updates for your TV, visit: https://www.sony.com/am/support
General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.
When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.
The reset will clear all of your customized settings including the parental lock setting.
If the same image is displayed repeatedly or for long periods of time, image retention may occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.
Note
• The Panel refresh has been performed. A red, green, or blue line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV. Panel refresh starts after the TV is turned off and takes about one hour to complete.
When
For more information on troubleshooting, refer to the Help Guide.
Press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].
System
TV system: Depend on your country/area selection/TV model
NTSC: American TV Standard
ATSC (8VSB Terrestrial): ATSC compliant
8VSB
NEXTGEN TV: ATSC 3.0 compliant (Single tuner)
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage: Depend on your country/area selection/TV model Analog terrestrial: 2 – 69 / Digital terrestrial: 2 – 69*1
Analog Cable: 1 – 135 / Digital Cable:
1 – 135
Panel system: OLED (Organic Light Emitting
Diode) Panel
Speaker output: 20 W + 20 W + 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac Bluetooth® Version 4.2
Input/Output jacks
CABLE/ANTENNA
75 ohm external terminal for RF inputs
VIDEO IN / S-CENTER SPEAKER IN Video/Audio input (mini jack)
S-center speaker input (mini jack)
HDMI IN 1/2/3/4 (HDCP 2.3-compatible) Video:
4096 × 2160p (60 Hz)*2*3, 4096 × 2160p
(24 Hz)*2, 3840 × 2160p (60 Hz)*3, 3840 ×
2160p (24, 30 Hz), 1080p (30, 60,
120 Hz), 1080/24p, 1080i (60 Hz), 720p
(30, 60 Hz), 720/24p, 480p, PC
Formats*4
3840 × 2160p (120 Hz)*3*5
Audio:
In eARC (Enhanced Audio Return
Channel) mode
Refer to the online Help Guide for details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/
88.2/96/176.4/192 kHz 16/20/24 bits,
Dolby Audio, Dolby Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)*6
In eARC mode
Refer to the online Help Guide for details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits,
Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear
PCM: 48 kHz 16 bits, Dolby Audio, DTS)
2
USB port 1 supports High Speed USB
(USB 2.0)
USB port 2 supports Super Speed USB
(USB 3.2 Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Home Network supported files and formats*4
REMOTE
RS-232C mini jack, IR IN mini jack These jacks are for receiving the external control signal.
CENTER SPEAKER IN
Center speaker input terminal
Camera and Microphone Unit
Camera and Microphone Unit terminal
Power and others
Power requirements
110 V – 240 V AC, 50/60 Hz (U.S.A./ Canada 120 V AC, 60 Hz)
Power consumption
In use
XR-65A95K: 396 W
XR-55A95K: 327 W
In standby*7*8
Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC
Screen size (measured diagonally) (Approx.)
XR-65A95K: 163.9 cm / 64.5 inches
(65" class)
XR-55A95K: 138.8 cm / 54.6 inches
(55" class)
Display resolution (horizontal × vertical)
(pixels)
3840 × 2160
Output rating
500 mA (for USB 1), 900 mA (for USB 2)
Dimensions (Approx.) (w × h × d) (mm) / (inches)
with stand (with camera) Front position style:
XR-65A95K: 1444 × 851 × 301 / 56 7/8 × 33 5/8 × 11 7/8
XR-55A95K: 1225 × 728 × 280 / 48 1/4 × 28 3/4 × 11 1/8
Back position style:
XR-65A95K: 1444 × 877 × 282 / 56 7/8 × 34 5/8 × 11 1/8
XR-55A95K: 1225 × 753 × 265 / 48 1/4 × 29 3/4 × 10 1/2 without stand (with camera)
XR-65A95K: 1444 × 852 × 56 / 56 7/8 × 33 5/8 × 2 1/4
XR-55A95K: 1225 × 729 × 56 / 48 1/4 × 28 3/4 × 2 1/4 wall-mount hole pattern
300 × 300 mm wall-mount screw size (mm)
M6 (length: see "Installing the TV to the Wall".)
Stand width (Approx.) (mm) / (inches)
XR-65A95K: 1441 / 56 3/4
XR-55A95K: 1222 / 48 1/8
Mass (Approx.) (kg) / (lb.) with stand (with camera) XR-65A95K: 40.9 / 90.1
XR-55A95K: 31 / 68.3 without stand (without camera)
XR-65A95K: 27 / 59.5
XR-55A95K: 21.2 / 46.7
Others
Camera and Microphone Unit: CMU-BC1M
Power supply: DC 5 V, 500 mA
Lens: F/2.2; Fixed focus Image sensor: CMOS sensor (2560 × 1920) Output format:
Visual communication: Max. 1920 ×1080,
Sensing: 2560 × 1920
Microphone: Microphone × 2
Optional accessories Wall-Mount Bracket: SU-WL855
Operating temperature: 0 ºC – 40 ºC / 32 ºF – 104 ºF
*1 2 – 36 for NEXTGEN TV scanning range in U.S.A.
*2 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
*3 Refer to the on screen menu to set [HDMI signal format].
*4 Refer to the online Help Guide for details.
*5 HDMI IN 3 & 4 only. Use the Ultra High Speed HDMI Cable to connect.
*6 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
*7 Specified standby power is reached after the TV finishes necessary internal processes.
*8 Standby power consumption will increase when your TV is connected to the network.
Note
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
Reference Guide (this manual) / Safety Documentation
Help Guide (On screen Manual)
Read the End User Software License Agreement before using your Sony product.
Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (https://www.sony.net/tv-software-licenses/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] [System]
[About] t [Legal information]
[End user license agreement].
Note
The 65" class has a 64.5 inch (163.9 cm) viewable image size and the 55" class has a 54.6 inch (138.8 cm) viewable image size (measured diagonally).
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the terminal cover.
IMPORTANT NOTICE
Owner's Record
The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.
Model Name
Serial No.
Safety Information
Compatible Wall-Mount Bracket Information
Use the following Sony Wall-Mount Bracket with your TV model.
Sony TV Model No. | |
XR-65A95K / XR-55A95K | |
Sony Wall-Mount Bracket Model No. | SU-WL855*1 |
Use with other Wall-Mount Brackets*2 may cause instability and could result in property damage or injury.
*1 Only for limited region/country/model.
*2 For instructions on using the Wall-Mount Bracket with your TV please go to https://www.sony.com/am/support for your TV model and download "Wall-Mount Bracket".
To Customers
Sufficient expertise is required for TV installations. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation.
Before setting up your TV
Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See "Installing the TV to the Wall" if you want to mount the TV to a wall. If you are not mounting the TV to a wall, you will need to attach the Table-Top Stand (refer to the Setup Guide).
Be sure to consider the following while setting up your TV:
Securing the TV
Sony strongly recommends taking measures to prevent the TV from toppling over.
Unsecured TVs may topple and result in property damage, serious bodily injury or even death.
Preventing the TV from Toppling
Recommended Measures to Secure the TV
Consider the following measures when securing your TV to a Stand (not supplied).
Note
The BRAVIA® 4K TV Experience
Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the "4K TV Experience". This document will help you get the most out of your TV.
Please take a moment to register your TV at:
U.S.A.: https://productregistration.sony.com
Canada: https://www.sony.ca/registration
Four Steps to a 4K TV Experience
Set, Source, Sound, and Setup.
Note
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from Damage
Image retention
OLED TV's are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.
The following are examples of images that may cause image retention:
To reduce the risk of image retention:
Panel refresh
A panel refresh will adjust the panel uniformity. Panel refresh can be performed and should only be used when image retention is very noticeable.
Pixel shift
Automatically moves the image on the screen to prevent image retention.
Other feature
The screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc.
Sony Customer Support
U.S.A.: https://www.sony.com/tvsupport
Canada:
https://www.sony.ca/support
United States
1.800.222.SONY
Canada
1.877.899.SONY
Call the telephone number that appears on your warranty card/policy.
Please do not return the product to the store.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Need help?
Do you have a question about the BRAVIA A95K Series and is the answer not in the manual?
Questions and answers