Sony BRAVIA X85K Series, BRAVIA KD-32W830K Manual

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Setup Guide

• TV installation and setup.

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.

Help Guide (On screen Manual)

• Settings, functions, Internet connection, troubleshooting, etc.
• To open it, press the HELP button on the remote control and select Help Guide.

Read the End User Software License Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (https://www.sony.net/tv-softwarelicenses2/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] [System] [About] [Legal information] [End user license agreement].

Note

• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.
• Setting menus are subject to change without notice due to software updates. For latest information, visit Sony support website. The 32" class has a 31.5 inch (80.0 cm) viewable image size (measured diagonally).

Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. For models with supplied AC adapter: Labels for AC adapter Model No. and Serial No. are located at the bottom of AC adapter.

IMPORTANT NOTICE
Owner's Record
The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.
Model Name
Serial No.

Remote Control and TV

The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings.

1. Google Assistant) / (Microphone):
   Use Google Assistant*¹*² or voice search*². For hints on how to control your TV, press the microphone button on the remote control and say "voice hints".*¹
   : On screen menu navigation and selection.
   TV: Switch to a TV channel or input.
2. (Power)
   Number buttons
   (dot)
   APPS: Display a list of installed apps.
3. YouTube™ / NETFLIX*¹ / Disney + / Prime Video / Colour buttons
4. GUIDE/: Display the digital program guide of TV or Cable/Satellite box*¹.
   DVR: Display the Rec list of DVR*¹*³.
   INPUT: Display and select the input source, etc.
   (Action menu): Display Action menu.
   BACK
   HOME
5. VOL +/– (Volume)
   JUMP
   MUTE
   CH +/– (Channel)
6. AUDIO*⁴: Select the sound of multilingual source or dual sound (depend on program source).
   SUBTITLE/CC
   HELP: Display the Customer Support menu.
   
   REC: Record the currently viewed program on DVR*¹*³.
   DISPLAY: Display information.
   
7. (Power)
8. Remote Control sensor / LED

*1 Only for limited region/country/model/ language.
*2 Google Assistant or voice search requires an Internet connection.
*3 [Cable/Satellite box setup] setting is required.
*4 Accessibility shortcut is available by pressing and holding AUDIO.

Guidelines for IR Remote Control

• Point your remote control directly at the IR sensor located on your TV.
• Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.
  
• Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.
• If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.

Installing the TV to the Wall

This TV's instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall.
Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see "Detaching the Table-Top Stand from the TV".
Prepare the TV for the Wall-Mount Bracket before making cable connections.
For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV's weight.
• The screws for installing the Wall-Mount Bracket to the TV are not supplied.
• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.
  

• Refer to the following table for wall-mount hole pattern.

  Model Name	Wall-mount hole pattern
  	×
  KD-32W830K	100 × 100 mm

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

• Read the supplied safety documentation for additional safety information.
• For more detailed information, visit Sony Customer Support website.*

* Only for limited region/country/model.

1. Detaching the Table-Top Stand from the TV.
   
2. Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).
   

Note

• If using an electric screwdriver, set the torque at approximately 1.2 N·m {12 kgf·cm}.
• Be sure to fasten the Wall-Mount Attachment when attaching them to the TV. Use only a flat head screwdriver to install the Wall-Mount Attachment. Use of another tool might result in over torqueing the Wall-Mount Attachment and damaging the TV.

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. Restart your TV by pressing the power button on the remote control until a menu appears. Select Restart to restart the TV. If the TV does not recover, try unplugging the AC power cord then press the power button on the TV and release it. Wait for two minutes, and plug in the AC power cord. Or, press the power button on the TV for about 40 seconds until the TV turns off.
2. Refer to the Help menu shown below.
3. Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.
4. Visit Sony support website (information provided at the end of this manual).
5. Perform the factory data reset.

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.

How to reset the TV to factory settings

The reset will clear all of your customized settings including the parental lock setting.

• You can reset the TV to factory settings by selecting [Factory data reset]. How to select [Factory data reset], refer to the online Help Guide.
• To force factory data reset, unplug the AC power cord. Press and hold  button on the TV, then plug in the AC power cord.
• For security purposes, be sure to remove all personal and account information before discarding, selling or passing your TV to someone else by: unlinking/unregistering, signing out of and deactivating all network services as well as factory reset the TV.

The remote control does not function

• Replace the batteries.

The parental lock password has been forgotten

• Enter 4357 for the PIN and enter the new PIN.
  

Specifications

System
TV system: Depend on your country/area selection/TV model
NTSC: American TV Standard
ATSC (8VSB Terrestrial): ATSC compliant
8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage: Depend on your country/area selection/TV model
Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69
Analog Cable: 1 - 135 / Digital Cable:
1 - 135
Panel system: LCD (Liquid Crystal Display)
Panel, LED Backlight
Speaker output: 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac Bluetooth® Version 5.0

Input/Output jacks
CABLE/ANTENNA
75 ohm external terminal for RF inputs
VIDEO IN
Video/Audio input
HDMI IN 1/2/3 Video:
1080p (30, 50, 60 Hz), 1080/24p, 1080i
(50, 60 Hz), 720p (30, 50, 60 Hz), 720/
24p, 576p, 576i, 480p, 480i, PC Formats*¹ Audio:
Two channel linear PCM: 32/44.1/48 kHz
16/20/24 bits, Dolby Audio
ARC (Audio Return Channel) (HDMI IN 3 only)*²
Two channel linear PCM: 48 kHz 16 bits,
Dolby Audio, Dolby Atmos
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear
PCM: 48 kHz 16 bits, Dolby Audio)
(Stereo mini jack)
Headphone

USB port 1 and 2 support High Speed USB
(USB 2.0)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Home Network supported files and formats*¹
DC IN 19.5 V
AC adapter input

Power and others
Power requirements
19.5 V DC with AC adapter
Rating: Input 100 V - 240 V AC, 50/60 Hz
(U.S.A./Canada 120 V AC, 60 Hz)
Power consumption In use
KD-32W830K: 51 W
In standby*³*⁴
Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC
Screen size (measured diagonally) (Approx.)
KD-32W830K: 80.0 cm / 31.5 inches
(32" class)
Display resolution (horizontal × vertical)
(pixels)
1366 x 768
Output rating
USB 1/2
5 V , 500 mA MAX

Dimensions (Approx.) (w × h × d) (mm) / (inches)
with stand
KD-32W830K:
730 × 465 × 188 / 28 ³/₄ × 18 ³/₈ × 7 ¹/₂ without stand
KD-32W830K:
730 × 437 × 75 / 28 ³/₄ × 17 ¹/₄ × 3 wall-mount hole pattern
KD-32W830K: 100 × 100 mm wall-mount screw size (mm)
M4 (length: see "Installing the TV to the Wall".) Mass (Approx.) (kg) / (lb.)
with stand
KD-32W830K: 5.0 / 11.1 without stand
KD-32W830K: 4.8 / 10.6

Others
Operating temperature: 0 ºC – 40 ºC / 32 ºF - 104 ºF

*1 Refer to the online Help Guide for details.
*2 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
*3 Specified standby power is reached after the TV finishes necessary internal processes.
*4 Standby power consumption will increase when your TV is connected to the network.

Note

• Optional accessories availability depends on countries/region/TV model/stock.
• Design and specifications are subject to change without notice.
• Subscriptions for services and applications may be required and additional terms, conditions and/or charges may apply when using Google Assistant.

Safety Information

Before setting up your TV
Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See "Installing the TV to the Wall" if you want to mount the TV to a wall. If you are not mounting the TV to a wall, you will need to attach the Table-Top Stand (refer to the Setup Guide).
Be sure to consider the following while setting up your TV:

• Disconnect all cables when carrying the TV.
• Two or more persons are needed to transport a large TV set.
• Correct hand placement while carrying the TV is very important for safety and to avoid damage.
  
• Ensure your TV has adequate ventilation, refer to the safety documentation.
• For best picture quality, do not expose the screen to direct illumination or sunlight.
• Avoid installing the TV in a room with reflective wall and floor materials.
• Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on.

Securing the TV
Sony strongly recommends taking measures to prevent the TV from toppling over.
Unsecured TVs may topple and result in property damage, serious bodily injury or even death.

Preventing the TV from Toppling

• Secure the TV to a wall and/or Stand.
• Do not allow children to play or climb on furniture and TV sets.
• Avoid placing or hanging items on the TV.
• Never install the TV on:
  • slippery, unstable and/or uneven surfaces.
  • furniture that can easily be used as steps, such as a chest of drawers.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV's Table-Top Stand does not protrude out from the Stand (not supplied). If the Table-Top Stand protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.
  
• Route all AC power cords and connecting cables so that they are not accessible to curious children.

Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide on top of the cushion. The supplied wood screw is only for affixing to a solid object made of wood.
(Except models with supplied support belt kit)

Sony Customer Support
U.S.A.: https://www.sony.com/tvsupport
Canada: https://www.sony.ca/support
United States
1.800.222.SONY
Canada
1.877.899.SONY
Call the telephone number that appears on your warranty card/policy.
Please do not return the product to the store.