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Bosch IDS Gateway Troubleshooting Manual
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Bosch IDS Gateway Troubleshooting Manual

Inverter ducted split system heat pump, ids condensing units
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Troubleshooting Guide
Inverter Ducted Split System Heat Pump
Bosch IDS Gateway
IDS Condensing Units

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Summary of Contents for Bosch IDS Gateway

  • Page 1 Troubleshooting Guide Inverter Ducted Split System Heat Pump Bosch IDS Gateway IDS Condensing Units...
  • Page 2 Troubleshooting Guide Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 3: Table Of Contents

    Wiring Diagram for IDS Premium Connected - R410A Wiring Diagram for IDS Premium Connected - R454B Wiring Diagram for IDS Ultra Gateway LED Functionality Summary Gateway Buttons Functionality Summary Spare Part Information Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 4: Key To Symbols And Safety Instructions

    Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 5: General Information

    Cellular (Amber LED) Good signal strength detected Bluetooth is off Bluetooth Bluetooth is in pairing mode FLASHING (Blue LED) Bluetooth is on Gateway Fault (Red LED) Gateway has no errors Table 2 Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 6: Gateway Abnormal Operation (No Action Required)

    Table 4 2.5 Connecting via Bluetooth Please see the Bosch EasyAir app for instructions on connecting your phone to the Gateway. On the Bosch EasyAir app, navigate to the “Unit Dashboard” and follow the instructions on the “System Data” tab.

  • Page 7: Gateway Fault Codes (Action Required)

    When experiencing a gateway fault, the fi rst step is always to perform a Soft Reset on the gateway. If the issue is not resolved perform a Hard Reset followed by a Factory Reset as needed. (See “Resetting the Gateway”). Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 8: Resetting The Gateway

    3. Wait for 15 seconds. 4. Reconnect gateway at CN11 port. 5. Power unit ON 1. Power unit ON Factory Reset 2. Hold the “Factory” button on the gateway for at least 10 seconds. Table 7 Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 9: Appendix

    3. Bluetooth LED 4. Fault LED 5. Factory (Diagnostic) Button 6. Connect (Bluetooth) Button 7. Reset Button The Gateway Assembly includes the Gateway and Antenna, along with associated wiring harness and clips. Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 10: Wiring Diagram For Ids Premium Connected - R410A

    PRESS Last fault code FORCE (Charge mode) 4 blinks/cycle Hardware error Power on Software version LED3 PRESS Forced defrosting 5 blinks/cycle Cellular communication error Remark"--" Power off GREEN Figure 3 10 | Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 11: Wiring Diagram For Ids Premium Connected - R454B

    2 blinks/cycle Unacceptable signal strength Indoor unit software version(only for communication mode) 3 blinks/cycle Data packet cannot send Reserved 4 blinks/cycle Hardware error Remark"--" 5 blinks/cycle Cellular communication error Figure 4 Bosch IDS Gateway - BTC 762002302 A (08.2024) | 11...

  • Page 12: Wiring Diagram For Ids Ultra

    Check the system parameters Factory code Date Revision Refrigerant amount judgment: significantly insufficient Reserved 16023000014172 Feb. 27th, 2024 Remark"--" Note: o31-o36 are only valid in force cooling mode. Figure 5 12 | Bosch IDS Gateway - BTC 762002302 A (08.2024)

  • Page 13: Gateway Led Functionality Summary

    Red LED turns on and stays on (1/2 second after Blue LED) gateway firmware update process. • All LEDs turn off (1/2 second after Red LED) • LED Sequence repeats until update completes Table 8 Bosch IDS Gateway - BTC 762002302 A (08.2024) | 13...

  • Page 14: Gateway Buttons Functionality Summary

    (Antenna, clips, strainer, cord, replacement instructions) Gateway Assembly 8733964784 (Gateway, 2 screws, antenna, clips, strainer, cord, replacement instructions) BOVA-60MTB-M19E IDS Antenna 8733964554 (Antenna, clips, strainer, cord, replacement instructions) Table 10 14 | Bosch IDS Gateway - BTC 762002302 A (08.2024)
  • Page 15 Online Help Resources Alternatively, please visit our Service & Support webpage to find FAQs, videos, service bulletins, and more; www.boschheatingcooling.com/service or use your cellphone to scan the code below. Figure 6 Bosch IDS Gateway - BTC 762002302 A (08.2024) | 15...
  • Page 16 United States and Canada Bosch Thermotechnology Corp. 65 Grove St. Watertown, MA 02472 Tel: 800-283-3787 www.bosch-homecomfort.us BTC 762002302 A / 08.2024 Bosch Thermotechnology Corp. reserves the right to make changes without notice due to continuing engineering and technological advances.