Shark Matrix Manual

Table of Contents

Contents

1 Robot Setup
2 What's Included
3 DOCK SETUP
4 INSTALLING THE SIDE BRUSH
5 CHARGING
6 IMPORTANT SAFETY INSTRUCTIONS
7 Documents / Resources
- 7.1 References
- 7.2 Download manual

Shark Matrix Manual

Robot Setup

Set Up Dock + Landing Mat

Remove protective film from robot and dock.
Place dock in a spot with a strong Wi-Fi signal.

Attach Side Brush
Note: Side brush design may vary.
Place Robot on Dock

Robot will turn on when properly placed on dock.
Blue LED light on the dock indicates robot is charging.

Scan the QR code to download the SharkClean@ app.

Complete your robot setup process in the app and learn about mopping mode.
To get the best cleaning performance from your robot, we recommend downloading the latest version of the SharkClean@ app.

App Features

Mapping
Scheduling
No-Go Zones
Carpet Zones
Spot Cleaning

The image shown here is for illustrative purposes only and may be subject to change.

What's Included

Accessory type and quantity may vary depending on the model.

Maximize Your Robot Experience:
Tips and tricks for getting the most out of your robot.

To manually turn ON /OFF your robot, hold down the DOCK button for 5-7 seconds.
Clear the area of cords and wires before each clean.
Use mopping mode for daily maintenance and stuck-on messes.
Only use Shark@ VACMOP^TM cleaning solution or water when mopping.
Always place your robot on a level surface when performing maintenance.
Clean brushroll and filter regularly.

DOCK SETUP

Select a permanent location with strong Wi-Fi for the Charging Dock, because every time you relocate it, your robot will have to completely re-map your house.
Place the dock with its back against a wall and attach the landing mat. Select a level surface on bare floor, in a central area. Do not place dock against baseboards or heating elements.
Remove any objects that are closer than 1 feet from either side of the dock, or closer than 2 feet from the front of the dock.
Plug in the dock. The indicator light will illuminate green when the dock has power.

INSTALLING THE SIDE BRUSH

Snap the included Side Brush onto the square peg on the bottom of the robot.

Accessory type and quantity may vary depending on the model. vary depending on the model.

NOTE: Side brush design may vary.

CHARGING

The SHARK® MATRIX 2-IN-I ROBOT has a pre-installed rechargeable battery. Charge the battery completely before first use. It may take up to 6 hours to fully charge.

To turn ON the robot, press and hold the DOCK button for 5-7 seconds. To charge, place the robot on the dock. The robot will beep when charging begins and the charging indicator on the dock will turn from green to blue.

When the cleaning cycle is complete, or if the battery is running low, the robot will search for the dock. If the robot doesn't return to dock, its charge may have run out, or if it is in wet cleaning mode, the dock may be blocked by carpet.

If the robot has no charge or it cannot return to the dock, manually place it on the dock. The indicator light will turn blue and the robot will beep when it is correctly placed on the dock.

NOTE: When manually placing the robot on the dock, make sure the Charging Contacts on the bottom of the robot are touching the ones on the dock. While the robot is charging, both white LED lights will flash. When charging is complete, both white lights will illuminate steadily.
NOTE: When picking up the robot, be careful not to place fingers between the bumper and the base of the robot.

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE
FOR HOUSEHOLD USE ONLY
If the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

To reduce the risk of fire, electric shock, injury, or property damage:

GENERAL WARNINGS
When using an electrical appliance, basic precautions should always be followed, including the following:

This appliance consists of a Robot Floor Cleaner and charging dock with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
Use only identical replacement parts found on sharkclean.com
This Robot Floor Cleaner contains no serviceable parts.
Use only as described in the Owner's Guide provided on sharkclean.com. DO NOT use Robot Floor Cleaner for any purpose other than those described in the Owner's Guide.
With exception of the filters, dust bin, fluid reservoir, and pads, DO NOT expose any parts of the Robot Floor Cleaner to water or other liquids.

USE WARNINGS

This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
1. Children shall not play with the appliance.
2. Cleaning and user maintenance shall not be made by children without supervision.
Always turn off the Robot Floor Cleaner before inserting or removing the filter, dust bin, or side brushes.

DO NOT handle plug, charging dock, charging cable, or Robot Floor Cleaner with wet hands. Cleaning and user maintenance shall not be made by children without supervision.
DO NOT use the Robot Floor Cleaner without the dust bin, filter, brushroll, and side brush in place.
DO NOT damage the charging cord:
1. DO NOT pull or carry charging dock by the cord or use the cord as a handle.
2. DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
3. DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
DO NOT use Robot Floor Cleaner if airflow is restricted. If the air paths become blocked, turn the vacuum cleaner off and remove all obstructions before turning on the unit again.
Keep all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
DO NOT use if Robot Floor Cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
DO NOT place Robot Floor Cleaner on unstable surfaces,
If the Robot Floor Cleaner is not starting from the dock, it must be placed at least 1.5 feet (45 cm) away from any stairs or ledges.
DO NOT use to pick up:
1. Liquid spills.
2. Large objects.
3. Hard or sharp objects (glass, nails, screws, or coins).
4. Near fireplaces with unobstructed entrances.

Turn off the Robot Floor Cleaner before any adjustment, cleaning, maintenance, or troubleshooting.
Allow all filters to air-dry completely before reinstalling them in the Robot Floor Cleaner to prevent liquid from being drawn into electric parts.
DO NOT modify or attempt to repair the Robot Floor Cleaner or the battery yourself, except as indicated in the Owner's Guide. DO NOT use the vacuum if it has been modified or damaged.
Remove all spilled or leaked liquid from the dock landing mat, base, or floor, as it could lead to risk of electrical shock.
Try a little of the VACMOP® cleaning solution on a small, inconspicuous area of the floor to ensure the solution doesn't damage the floor.
When refilling the reservoir, check for leaks, as pooled liquids are a slipping hazard and may cause electrical shock. If the reservoir is damaged, it must be replaced.
Use caution walking on mopped floors, as they may be slippery while damp.
For your Robot Floor Cleaner's cliff sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 8 inches from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 8 inches from the stairs cannot be moved, you must use a no-go zone to block off the stairs.
DO NOT use as an attachment to power tools for dust collection.
Place the cords from other appliances out of the area to be cleaned.
DO NOT operate the vacuum in a room where an infant or child is sleeping.
DO NOT operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
DO NOT operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
DO NOT allow children to sit on the vacuum.

BATTERY USE

The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
To prevent unintentional starting, ensure the vacuum is powered off before picking it up or carrying it.
Use ONLY the Shark@ charging dock XDRV2600WD and use only battery RVBAT850A. Use of batteries or battery chargers other than those indicated may create a risk of fire.
Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.
Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
Robot Floor Cleaner should not be stored, charged, or used at temperatures below 50 ºF (10 ºC) or above 104 ºF (40 ºC). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire.
DO NOT expose the Robot Floor Cleaner or battery to fire or temperatures above 265 ºF (130 ºC) as it may cause explosion.
Non-rechargeable batteries cannot be recharged.

NO-GO ZONES

Always use no-go zones around reflective flooring and surfaces.
No-go zones should always be used near carpeted stairs.
DO NOT use no-go zones within 10 feet of the dock.

LASER WARNING

This product has a Class 1 laser. It is safe under reasonably foreseeable conditions (as defined in the Owner's Guide). Always turn off the power before lifting the Robot Floor Cleaner or performing any maintenance on it.
DO NOT look directly into laser.

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