Shokz OPENCOMM UC C102-AA - Headset Manual

How It Works

Device Controls

ON/OFF

Turn on the headset:
Press and hold the Power/Volume + Button until the LED Indicator flashes blue.
*Audrey will say: " Welcome to Shokz"

Turn off the headset:
Press and hold the Power/Volume + Button until the LED Indicator flashes red.
*Audrey will say: "Power off"

Pairing to Mobile Device

1. Start with OpenComm turned off.
2. Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
   
3. Open your device's Bluetooth settings and select "OpenComm by Shokz." Audrey will say "connected."
   

Pairing to PC

Operate controls with headset powered off.

1. Start with OpenComm turned on.
2. Plug the included USB adapter into a USB port on your PC.
   
3. Connection is established when Audrey says "Connected" or beeps, and the LED Indicator on the USB adapter is solid blue.
   

Configure
*To play music or take calls on the headset, please ensure the "Shokz Loop100" is both identified as the default input and output devices in your operating system's audio settings.

NFC Pairing

Operate controls with headset powered off.

1. Power on your headset (press and hold Power/Volume+ until LED Indicator flashes blue)
   
2. Unlock your phone and turn on NFC pairing (Refer to your phone's user guide if needed).
3. Position the headset's NFC logo near the NFC detection area of your phone until the device shows pairing is completed. The headset's LED Indicator will flash blue once when pairing is successful.
   

How to Wear

Pick up the headset, bring them behind the back of the base of your neck, position the earhooks on your ears.
*Position the noise-canceling microphone close to your mouth.
*Wearing your headset the wrong way could cause discomfort. The transducers should rest in front of your ears.

Volume

Operate volume controls while audio is playing.

How to change volume:
While your audio is playing, adjust headset volume by pushing either the Volume + or Volume – buttons.
*A" beep" will sound when the volume is at its max.

*Listening with headset at high volume may affect your hearing and the audio will be distorted.

Mute the Microphone

During a call

To Turn Mute On
Press and hold the Volume + and Volume - buttons while on a call until Audrey says "Mute on".

To Turn Mute Off
Press and hold the Volume + and Volume - buttons while the microphone is muted until Audrey says "Mute off".

Multifunction Button

	Play/pause music Click once		Answer call Click once
	Next song Double-click while music is playing		End call Click once
	Previous song Triple-click while music is playing
Play music		Click once
Pause music		Click once
Next song		Double-click while music is playing
Previous song		Triple-click while music is playing
Switch language		Double-click while pairing
Answer call		Click once
End call		Click once during a call
Answer call waiting and end current call		Press and hold for 2 seconds when receiving a second call
Ignore a call		Press and hold for 2 seconds during an incoming call
Activate voice assistant		Press and hold for 2 seconds when device is on standby
Redial last number		Double-click on standby

*Only applicable for phone calls, not online calls

Multifunction Button on Adapter

Pair to a new headset
Press and hold for 2 seconds
LED: Flashes blue rapidly

Reconnect to the last connected headset
Click once
LED: Flashes blue every second

Reset the adapter
Press and hold for 2 seconds, then double-click
LED: Flashes blue then turns solid blue for 5 seconds, then flashes blue rapidly

Check Battery Status

Operate controls while audio is not playing

How to check battery status:
Click the Volume + or Volume - button while music is paused, Audrey will tell you the battery status:

* "Battery high/Battery medium/Battery low/Charge me"

Extra Features

EQ Modes

Standard Mode:
Standard listening mode with your ears open.

Earplug Mode:
Use earplugs with headset in noisy environments where it is safe to block out ambient noise, such as on a train or in a factory plant.

Switching EQ Modes

Operate controls while music is playing

How to switch EQ mode:
Press and hold both buttons (Power/Volume + Button and Volume - Button) while music is playing until you hear a beep.
*Audrey will say:"EQ changed"

Restore Factory Settings

Operate controls with headset powered off.

1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say" pairing"and the LED indicator flashes red and blue alternately.
   
3. Press and hold the multifunction button, Volume – button and Volume + button until hear two beeps and feel the vibration.
   
4. Turn your headset off. OpenComm is now reset and can be re-paired to your device.

Changing Languages

Your headphones have four built-in languages:
Chinese, English, Japanese and Korean.

Follow the instruction when headset powered off

1. Start with your headset powered off.
2. Press and hold Volume + until Audrey will say" pairing"and the LED indicator flashes red and blue alternately.
   
3. Double-press the multifunction button. Languages have beenswitched when you hear the corresponding language.
   

Care and Maintenance

Charging Tips

The headset will automatically shut down when charging

When the headset is at low battery, there will be a" charge me" prompt and the red light will flash intermittently. Use the corresponding magnetic charging cable for charging.
The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete.

Moisture Detection Alert

How it Works:
These headset can detect liquid such as water, sweat, or rain. If the headset this plugged into the charger while wet, the LED indicator will flash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.

Storage and Maintenance

OpenComm

• Store the headset in a cool, dry place. The working temperature should be 0~45°C(32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure may reduce the battery life.
• Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
• Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
• This headset is water-resistant, but is not waterproof. Please do not submerse the headset in water.
• Clean the headset with a soft dry cloth.
• Do not charge right after exercising, in case there's sweat inside the charging port, which could lead to circuit burning while charging.
• After storage for a long period, please charge the headset before using again.

Note
Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.

To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.

Shokz Loop100 USB-A Bluetooth Adapter

• Store the product in a cool, dry place. The working and storage temperature should be 0°C-55°C (32°F-131°F).
• Never allow children and pets to play with the product ‒ small parts may be a choking hazard. If accidental ingestion happens, seek immediate medical attention.
• Keep the produce away from heat sources, direct sunlight, combustible gas, or other liquids.
• Do not disassemble the product.
• Unplug, discontinue use, and contact Shokz if the product overheats or has a damaged outer casing or plug.

Note
Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.

To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.

Troubleshooting

If you have any trouble or problems, please visit https://shokz.com/pages/faq for more support!

What's in the Box

If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.
*Please note that the packaging envelope may vary depending on the sales region.

Documents / Resources

References

• Shokz Bone Conduction Headphone - Shokz
• FAQ – Shokz

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Shokz OPENCOMM UC C102-AA - Headset Manual