Elvie Pump - Breast Pump Manual

Introduction

1. Charge Elvie Pump (see "Charging" section)
   Before using Elvie Pump for the first time, it needs to be charged. Please note Elvie Pump does not turn on while it is charging.
2. Download the Elvie Pump app
   Download the Elvie Pump app to make use of the smart features: monitor milk volume in real time, track sessions and control the pump remotely.
   The Elvie Pump app can be the App Store (for iPhone) or Google Play Store (for Android). The Elvie Pump app is available on devices that support Bluetooth Low Energy. iPhones must be iPhone 5s or later and have iOS10 or above. Android phones must have version 6 or newer. Once you have downloaded the app, please follow the onscreen setup instructions.
3. Getting started (see "Getting started" section)
   Before you start using Elvie Pump learn about cleaning, charging and finding your fit.
4. Your first expression session (see "Using Elvie Pump" section)
   Let's look at how to express with Elvie Pump.
5. Questions
   For further assistance, please refer to the Help section in the Elvie Pump app or visit elvie.com. You can get in touch with us at questions@elvie.com or by calling customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US).

Parts

Product description

Elvie Pump contains the parts and accessories listed below, as shown below.

Elvie Pump Double

2 Hubs
4 Bottles
2 Breast Shields 24mm
2 Breast Shields 28mm
4 Seals
4 Spouts
4 Valves
4 Bra Adjusters
4 Bottle Lids
2 USB Charging Cables
2 Carry Bags

Elvie Pump Single

1 Hub
2 Bottles
1 Breast Shield 24mm
1 Breast Shield 28mm
2 Seals
2 Spouts
2 Valves
2 Bra Adjusters
2 Bottle Lids
1 USB Charging Cable
1 Carry Bag

Tip: Before using Elvie Pump for the first time, it needs to be charged. See "Charging" section for more information on charging. Please note Elvie Pump does not turn on while it is charging.

Parts Description

Controls

Tip: Download the Elvie Pump app to control the pump remotely, track results of pumping sessions for each breast and make use of other smart features.

Intended use

Indications for use

Powered breast pump, to express and collect milk from lactating women. The device is intended for a single user.

Operating life

The operating life of the Hub is defined to be approximately 500 hours.
The expected operating life of the replaceable washable components is six months.
It is recommended to replace the washable components after long-term storage or before pumping for your next child.

Safety

Read all instructions before using. Elvie Pump is not provided sterile. It must be cleaned and sterilized before first use (see "Cleaning before first use" section).

When using electrical products, especially when children are present, basic safety precautions should always be maintained, including the following:

• This is a single-user product. Use by more than one person may present a health risk and voids the warranty
• It is recommended you consult with a licensed healthcare professional before using Elvie Pump if you have an active implanted device that would be affected by a magnetic field (e.g. pacemaker, implantable cardioverter defibrillator)
• Inspect for damage, clean and sterilize washable components that come into contact with your breast and breast milk prior to first use
• Clean all parts that come into contact with your breast and breast milk, and inspect for damage after every use
• During normal use, areas of the Elvie Pump may warm up. If your pumping environment is at the upper operating temperature limit (+30°C / +86°F) for the maximum session time (40 minutes), the temperature of the Breast Shield may reach up to +43°C / +109°F
• The black semicircle on the base of the Hub uses infrared (IR) energy to monitor the milk volume in the bottle when Elvie Pump is pumping. Ensure the black semicircle does not come into direct contact with skin while Elvie Pump is pumping
• Do not store wet or damp parts, as mold may develop
• Do not immerse the Hub in water or other liquids. Wipe with a clean, damp cloth
• This product contains small parts and a cable that may present a hazard. Keep out of reach of children
• Only use Elvie manufactured parts with Elvie Pump, including the Charging Cable; do not substitute
• It is recommended to use an adaptor compatible with both IEC 60601-1 and your regional power source
• Do not drop or insert any foreign object into any openings on the Hub and always close the Charging Cap after charging
• Never operate an Elvie Pump if it has been damaged, is not working properly, or has been dropped into water. If damage is found, immediately discontinue use and email questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US). In case of damage or wear, please replace parts
• Elvie Pump and its components are not heat-resistant. Keep away from heat sources
• Do not use flammable materials while using Elvie Pump or connecting Elvie Pump to a charger
• Do not use Elvie Pump while sleeping or overly drowsy
• Do not use Elvie Pump when driving or operating heavy machinery
• Elvie Pump uses Bluetooth technology. Please follow airline rules for the use of portable electronic devices when flying. Furthermore, high altitudes, including while in a pressurized aircraft cabin, will affect the performance of Elvie Pump
• Pumping can induce labor. Do not pump until after giving birth. If you become pregnant while breastfeeding or breast pumping, consult with a licensed healthcare professional before continuing
• Only use Elvie Pump for its intended use as described in this manual

Precautions

• Always inspect all parts before use for damage and cleanliness
• Always ensure all parts are completely dry before assembling
• Do not place the Hub in the fridge or freezer
• Using a breast pump should not cause pain. Do not try to express with an intensity setting that is too high or uncomfortable. If excessive discomfort or pain is felt during pumping, stop pumping, break the seal around your nipple and discontinue the session
• Contact your healthcare professional if you express minimal or no milk, or if expression is painful
• For assistance with correct Breast Shield sizing and comfort, please see "Using Elvie Pump" section or talk to a lactation consultant or breastfeeding specialist
• If the package appears damaged or tampered with before use, do not use and email questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US)
• Extra care is necessary when using Elvie Pump in the vicinity of children
• Elvie Pump should not be used while lying down, or engaging in strenuous exercise or activities with risk of harm
• Do not wear Elvie Pump when not pumping
• Always break the seal around your nipple before removing Elvie Pump from your breast
• Portable and mobile frequency communications equipment can affect the breast pump
• Do not expose Elvie Pump or components to direct sunlight
• Elvie Pump will not work when connected to the charger; always disconnect Elvie Pump from the charger and close the Charging Cap before using
• Do not attempt to reset Elvie Pump during use
• Email questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US) and discontinue use if you notice a loss of power or if the fully charged battery lasts for less than two hours of continuous use. The battery is not replaceable

Please keep a copy of these instructions for future reference.

Getting started

Taking apart Elvie Pump

1. Press the Bottle Release to separate the Bottle from the Hub
   
2. Remove the Valve from the Spout
   
3. Using the Spout, you can pour your expressed milk into a container of your choice for storage or feeding
   
4. Twist the Spout to remove it from the Bottle
   
5. Pull the Breast Shield away from the Hub to remove it
   
6. Take the Seal off the Breast Shield
   
7. Follow the instructions in "Cleaning before first use" section for cleaning and care

Cleaning before first use

Elvie Pump is not provided sterile. It must be cleaned and sterilized before first use.
Always take apart components before cleaning or sterilizing.

The Hub: electronics care

The Hub contains electronics that should be kept dry. A clean, damp cloth can be used to clean the Hub. The black semicircle on the base of the Hub monitors milk volume. Please keep this area dry and clear of residue. Any other cleaning method will be classed as misuse under the warranty.

Washable components

Cleaning washable components that come into contact with milk prevents the build-up of dry milk residue, which can cause the growth of bacteria that may be harmful to you and your baby.

Before first use

Dry completely before assembly

*Always refer to the manufacturers instructions.

Charging

1. When the battery is low, the Battery Light will be red
2. When charging, the Battery Light will be orange and Elvie Pump will not turn on. Use the Charging Cable provided to connect Elvie Pump to a USB power source, such as your computer or phone plug
3. When fully charged, the Battery Light will be green. It takes approximately two hours to fully charge the battery, which provides approximately two and a half hours at standard settings

Please only use the Charging Cable provided with Elvie Pump. Do not use Elvie Pump while charging.

Tip: Charge immediately after finishing your pumping session if low battery is indicated.

• Only use the Elvie Charging Cable; do not substitute
• Only use Elvie manufactured parts with Elvie Pump, including the Charging Cable; do not substitute.
• It is recommended to use an adaptor compatible with both IEC 60601-1 and your regional power source
• Do not drop or insert any foreign object into any openings on the Hub and always close the Charging Cap after charging
• Never operate an electrical device if it has been damaged, is not working properly, or has been dropped into water. If damage is found, immediately discontinue use and email questions@elvie.com or call Elvie customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US). In case of damage or wear, please replace parts

Precautions

• Elvie Pump will not work when connected to the charger. Always disconnect Elvie Pump from the charger and close the Charging Cap before using
• Email questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US) and discontinue use if you notice a loss of power or if the fully charged battery lasts for less than two hours of continuous use. The battery is not replaceable

Breast Shield sizing

Elvie Pump comes with Breast Shields in two sizes, so you can find a Breast Shield fit that is comfortable for you. If needed, a smaller Breast Shield size is available through elvie.com or authorized retailers.

1. To determine the correct size, put the Breast Shield on with the sizing symbol facing upwards and place your nipple in the center of the fit lines. The fit lines should align with the outside of your nipple
   
   
2. Try different Breast Shields to find the best fit for you
3. To comfortably pump on both sides, repeat this process for both nipples to ensure you have the correct Breast Shield for each nipple

Please check elvie.com or your authorized retailer website for the full range of Breast Shields available to order.

Keep the unused Breast Shields in a safe place. Women's bodies often change during the pumping life cycle, so you may find that another Breast Shield size becomes a better fit.

Tip: Lanolin cream can be used for lubrication to reduce the likelihood of sore nipples.

Precautions

• For assistance with correct Breast Shield sizing and comfort, please see a lactation consultant or breastfeeding specialist

Assembling Elvie Pump

1. Make sure all parts are dry before putting them together (after the parts have been cleaned and sterilized). Attach the Seal to the Breast Shield using the tabs as guides
   
2. Push the Breast Shield into the Hub
   
3. Twist and click the Spout onto the Bottle
   
4. Push the Valve onto the Spout
   
5. Click the Bottle onto the Hub
   

Using Elvie Pump

Turning on Elvie Pump

Once fully assembled, press Power to switch Elvie Pump on. Play / Pause will flash.

Aligning your nipple

Correct nipple alignment in the Breast Shield is key to comfort, expression and performance. Your nipple must be positioned correctly in the Breast Shield tunnel before pumping to avoid discomfort. You can use the markings on the Breast Shield to help align your nipple.

Tip: See "Breast Shield sizing" section to make sure you are using the correct size Breast Shield.

We're all different. No two nipples point in the same direction!
Align the Breast Shield to the direction of your nipples when you are putting it on:

• Bend forwards and hold your breast from underneath.
  
• Bring the Breast Shield to your breast, paying attention to the direction of your nipple.
  
• You can use the markings on the Breast Shield to help align your nipple.
  

Getting Elvie Pump on correctly can take a little practice. Until you are comfortable aligning your nipple, we recommend following the steps below:

• Put on just the Breast Shield, without the Hub.
  Use a mirror to check your nipple is centered.
  
• Once you are confident the Breast Shield is in the right place, hold it in position with one hand and push the Hub onto the Breast Shield.
  

Finding the right compression

Elvie Pump is designed to be worn with your standard nursing bra and you can use it in either a sitting or standing position.

Getting the right compression could impact milk volumes. Elvie Pump needs to be firmly pressed against your breast, there should be no gaps between Elvie Pump and your breast.

Every bra has a different level of support, so make sure to get the compression right before each session. If you are using a particularly structured and inflexible bra, the Bra Adjuster may be used to create more room.

The Elvie logo on the Bra Adjuster should face outwards

Tip: The Bra Adjusters are machine washable. To order additional Bra Adjusters, please visit elvie.com or an authorized retailer.

Precautions

• Always inspect all parts before use for damage and cleanliness
• Always ensure all parts are completety dry before assembling
• Do not wear Elvie Pump when not pumping
• Wash your hands thoroughly with soap and water before touching Elvie Pump, its components or your breasts, and avoid touching the inside of the Bottle or Lid

Starting your session

Once Elvie Pump is turned on and positioned in your bra (see sections "Turning on Elvie Pump" to "Finding the right compression"), press Play / Pause to start pumping. If you need to pause pumping for any reason, press Play / Pause again.

Tip: Elvie Pump gets warm when it is running. Don't worry! This is normal.

Intensity settings and modes

Modes

Elvie Pump has two modes: Stimulation and Expression. Elvie Pump will always start in Stimulation mode. This is a faster pumping rhythm to stimulate milk let-down.

Elvie Pump will automatically switch to Expression mode either when it detects milk has started to flow or after approximately two minutes. This is a slower pumping rhythm for efficient milk expression.

Switching sides

If you are switching Elvie Pump from one breast to the other, make sure you press the Side Selector while Elvie Pump is paused. When you restart Elvie Pump on your other breast, it will start in Stimulation mode.

Intensity settings

Elvie Pump has seven intensity settings, giving you control over what feels comfortable and works most efficiently in both Stimulation and Expression modes.

Once you can feel the suction on your nipple, use to adjust intensity to find your preferred setting in both modes. When you reach the maximum or minimum intensity setting, Play/Pause will flash three times.

Tip: A higher intensity setting does not always mean a higher volume of milk. Putting your nipple under excess stress can reduce milk production. Always ensure you are pumping at a comfortable level. If you don't feel suction, please check the pump is assembled correctly (see "Assembling Elvie Pump" section).

Automatic functions

• Elvie Pump will automatically switch from Stimulation mode to Expression mode when milk is detected in the Bottle (after let-down)
• Elvie Pump will automatically pause when the Bottle is full, which is indicated by the Bottle Light. You must empty the Bottle before resuming your session.
• When Elvie Pump is pumping, it will automatically stop after 40 minutes. It is recommended to leave Elvie Pump for 60 minutes before using it again.
• When Elvie Pump is paused, it will automatically turn off if a button has not been pressed for five minutes
• Elvie Pump will automatically turn off if the battery is empty
• Elvie Pump will automatically turn off if a technical error has occurred
  

Precautions

• Elvie Pump will not work when connected to the charger. Always disconnect from the charger and close the Charging Cap before using
• Do not attempt to reset Elvie Pump during use
• Elvie Pump should not be used while lying down, engaging in strenuous activities or performing activities with risk of harm
• Using a breast pump should not cause pain. Do not try to express with an intensity setting that is too high or uncomfortable. If excessive discomfort or pain is felt during pumping, stop pumping, break the seal around your nipple and discontinue the session

Changing the Bottle

Elvie Pump will automatically pause when the Bottle is full, indicated by the Bottle Light. You must empty the Bottle before resuming your session.

Press the Bottle Release to separate the full Bottle from the Hub.

Replace the full Bottle with an empty Bottle or pour your expressed milk into a container of your choice and continue with the same Bottle. Click the empty Bottle on to the Hub.

Ending your session

1. Press Play / Pause to stop pumping
2. Unclip your bra and use your finger to break the seal around your nipple to avoid nipple damage
3. Remove Elvie Pump from your bra
4. Press Power to switch off

After each use

Clean washable components

1. Rinse in cold, clear water (approx +20°C / +68°F)
2. Wash in warm water (approx +30°C / +86°F) using mild dishwashing soap and wipe afterwards with a clean cloth
3. Rinse with cold, clear water (approx +20°C / +68°F) for 10 to 15 seconds

OR
Place on the top shelf of the dishwasher

Dry completely before assembly

Once a day

Sterilize washable components

Boil in water for five minutes

OR
Suitable for microwave, steam or cold water sterilizing methods. We do not recommend microwave or steam sterilizing for more than five minutes*

Dry completely before assembly

*Always refer to the manufacturers instructions.

• Inspect for damage, clean and sterilize washable components that come into contact with your breast and breast milk prior to first use
• Clean all parts that come into contact with your breast and breast milk, and inspect for damage after every use
• Do not store wet or damp components, as mold may develop
• Do not immerse the Hub in water or other liquids. Wipe with a clean, damp cloth

Precautions

• Always inspect all parts before use for damage and cleanliness
• Wash your hands thoroughly with soap and water before touching Elvie Pump, its components or your breasts, and avoid touching the inside of the Bottle or Lid
• Only use drinking-quality tap water or bottled water for cleaning components that come into contact with milk
• Do not use harsh chemicals to clean the Breast Shield, Bottle, Valve, Spout or Seal

Storing your milk

You may store your expressed milk in the Bottle using the Lid provided (both are fridge and freezer safe). Always make sure you remove the Bottle from the Hub before storing. Alternatively, you can pour your expressed milk into a container of your choice for storage or feeding.

When storing milk, always follow the guidance of your lactation consultant or health professional.

Tip: Store milk in the coldest part of the fridge: the back of the shelf above the vegetable compartment. Do not store breast milk in the door of the fridge.

• Clean all parts that come into contact with your breast and breast milk, and inspect for damage after every use

Precautions

• Always break the seal around your nipple before removing Elvie Pump from the breast
• Do not place the Hub in the fridge or freezer

How to store Elvie Pump

Short-term storage

Between sessions, please store your Elvie Pump out of direct sunlight and ensure the washable parts are dry. Keep out of reach of children. Recharge immediately after finishing your pumping session if the Battery Light is on.

Long-term storage

Please use the Charging Cable provided to charge Elvie Pump before long-term storage and store out of direct sunlight. These measures will increase the lifespan of your Elvie Pump. Elvie Pump contains a rechargeable battery. When Elvie Pump is not in use for an extended period of time, it will automatically transition into Storage mode in order to preserve battery life. When removing from storage, plug the Charging Cable into your Elvie Pump and fully charge for approximately two hours.

The washable parts will require cleaning and drying before long-term storage and should be stored out of direct sunlight to avoid discoloration.

If stored at minimum or maximum storage temperatures (see "Transport and storage" section), when removing from storage, please allow 24 hours for the pump to reach normal operating temperatures before use.

• Do not store wet or damp parts, as mold may develop
• This product contains small parts and a cable that may present a hazard. Keep out of reach of children

Precautions

• Do not place the Hub in the fridge or freezer
• Do not expose Elvie Pump or its components to direct sunlight

Troubleshooting

Alerts and warnings on Elvie Pump

Play / Pause - White: slow flash	Pump paused
Battery Light - Green	Fully charged
Battery Light - Red	Battery low
Battery Light - Red: flashes then turns off	Battery empty
Battery Light - Orange	Charging
Bottle Light - White: Elvie Pump will pause	Milk bottle full
Play / Pause - White: flashes three times	Maximum / minimum intensity level reached
All lights - Flash then turn off	Technical error. Contact customer care

Please refer to elvie.com for the most up-to-date troubleshooting information.

If you are experiencing an issue with your Elvie Pump, you can get in touch with us at questions@elvie.com or call customer care on +44 (0)203 823 6298 (UK) or +1 (508) 300 9989 (US).

Factory reset

To perform a factory reset:

1. Turn Elvie Pump on
2. Press and hold both simultaneously for 5 seconds
3. Play/Pause and side LEDs will flash while Elvie Pump is resetting.
   The LEDs and Elvie Pump will then turn off
   

Symbols

Product specifications

Technical specifications

Vacuum range:	40 to 220 mmHg
Power:	5v DC, 3A max
Battery capacity and type:	1460mAh Lithium polymer
Size:	128mm x 110mm x 68mm / 5in x 4.3in x 2.7in
Weight:	225g / 7.9oz
Bluetooth info:	Bluetooth v5 (Bluetooth Low Energy). Range up to 10m
Operation temperature:	+5 to +30°C / +41 to +86°F
Transport/storage temperature:	-20 to +60°C / -4 to +140°F
Operation humidity:	15 to 90%
Transport/storage humidity:	15 to 90%
Ambient pressure:	90 to 106 kPa
Infrared details:	Peak frequency: 319THz, Radiant power: 55mW

Transport and storage

Transport

While traveling, use the Charging Cable provided and pair with the appropriate power source for your current location. Please check with the airline prior to travel for advice on carrying and using Elvie Pump while flying.

Temperature: -20 to +60°C / -4 to +140°F
Relative humidity: 15 to 90%

Storage

Temperature: -20 to +60°C / -4 to +140°F
Relative humidity: 15 to 90%
Ambient pressure: 90 to 106 kPa

• Elvie Pump and its components are not heat-resistant. Keep away from heat sources
• Elvie Pump uses Bluetooth technology. Please follow airline rules for the use of portable electronic devices when flying. Furthermore, high altitudes, including while in a pressurized aircraft cabin, will affect the performance of Elvie Pump

Questions?

For further assistance, please refer to the Help section in the Elvie Pump app or visit elvie.com. You can get in touch with us at questions@elvie.com or by calling customer care on
+44 (0)203 823 6298 (UK) or
+1 (508) 300 9989 (US).

Documents / Resources

References

• Smarter technology for women | Elvie Trainer and Elvie Pump | Elvie

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Elvie Pump - Breast Pump Manual