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Hive Active Heating Installation Manual

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Installation of Hive
Active Heating

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Summary of Contents for Hive Active Heating

  • Page 1 Installation of Hive Active Heating...

  • Page 2: Pre-Installation Checklist

    Pre-installation checklist Hive can not be installed ✓ Is the current heating system in working order? ✕ On electric boilers ✕ ✓ Have you checked the controls voltage? If there is a weather compensating controller that talks to the boiler and controls it ✕...
  • Page 3 Install the thermostat central heating system. by connecting an Ethernet cable to the using batteries provided. customer's router, and powering up by the power cable provided. *Do not interrupt power to the Hub whilst it performs initial updates © Hive 2017...
  • Page 4 Installation order: video © Hive 2017...

  • Page 6: Installing The Hub

    If no lights are displayed immediately after the hub has been turned on, check all cables are connected and the power socket works. If the problem still persists contact Hive Technical Support. *Do not interrupt power to...
  • Page 7 Flashing Installation and start up. The hub is Do not disconnect the hub. attempting to connect to the hive servers If flashing continues after 15 minutes contact hive technical and update itself. support to confirm it has connected. AMBER Flashing Installation.
  • Page 8 Receiver...
  • Page 9 The receiver Permanent neutral Permanent live Receiver: Common For combi boilers and additional plumbed Heating off (NC) heating zones. Heating on (NO) (unused) 2 3 4 © Hive 2017...
  • Page 10 Thermostat...
  • Page 11 The thermostat Heating Boost Dial Back Confirm Menu © Hive 2017...

  • Page 12: Installing The Thermostat

    The Thermostat will now show ‘search’ on the display, ● it is now looking for the Hub and receiver. Once found the receiver will show a solid GREEN light ● indicating it has found the Hub and Receiver. Hub will show solid GREEN light. ● © Hive 2017...
  • Page 13 On boarding Live demo Engie...
  • Page 14 Wiring Engie *Please note this is an example of the content used in the UK. Partners will need to create country specific content if required.
  • Page 15 Heating on (NO) Hot water on (NO) (unused) Heating on (NO) 2 3 4 2 3 4 Please ensure you install the receiver a minimum of 30cm from large metal objects to avoid interference with radio signals. © Hive 2017...
  • Page 16 Extra Low Voltage Mains Voltage Mains Voltage Whenever you install Hive Active Heating you must check the Low Voltage Low Voltage voltage rating used for external controls. Low Voltage If you have a boiler where Extra Low Voltage controls are used (24v) Un-used you must ensure that any mains voltages remains separated.
  • Page 17 Installing the receiver: wiring Installing Hive to a combination boiler will allow the user to control their heating only. Hive will replace any existing controls or be wired directly into the boiler as new. Once removed use a 5 core flex to wire L, N, E and Heating...
  • Page 18 Once removed use a 5 core flex to wire L, N, E and Heating On and Off from the Boilers wiring connections to Hive Receiver. Please note that some boilers may work on Low Voltage 24v please...
  • Page 19 E and Heating On and Off from the Boilers wiring connections to Hive Receiver. Please note that some boilers may work on Low Voltage 24v please ensure you identify the correct voltage before installing Hive controls, incorrect identification may damage the boiler- see slide 27 © Hive 2017...
  • Page 20 Hive combi install overview 3 2 L Heating on Common 230v required © Hive 2017...
  • Page 21 Hive Multizone Engie...
  • Page 22 How does Hive support a zonal heating system? Hive Multizone will support up to 2 additional heating zones as long as you have a zone valve that the Hive receiver can control in your zonal heating system. © Hive 2017...
  • Page 23 Hive Multizone: facts and example Hive will support 3 heating zones in total – core zone + ● Hive Multizone, component configurations up to 2 additional zones ● System must be controlled by zone valves Original H/W & CH ●...

  • Page 24: Multi Zone

    Multizone: installation video © Hive 2017...
  • Page 25 Hive Multizone: example Installing more than one zone as part of a fresh Hive installation Wire up all Receivers at the same time (they should flash ● amber) Insert batteries into one Thermostat only, 1 receiver will ● ZigBee stop flashing amber and turn green (thermostat 1 and...
  • Page 26 Multizone © Hive 2017...
  • Page 27 When wiring an additional zone in a multizone system, installation of any additional zones will require the removal of the original thermostats. A link must also be made in any wiring centre between the removed thermostats connections. An additional Hive Receiver can now replace any original controls, 1 new receiver should be added per zone. Install method L 1 2 3 4 ●...

  • Page 28: Standalone Mode

    Stand alone mode Activating ‘Hive’ stand alone mode Status light ● Remove the batteries from the thermostat. Switch off the boiler and receiver. Heating button ● ● Wait at least 5 seconds, then turn the boiler and receiver back on.
  • Page 29 * If a customer does not want to lose a socket outlet, they can purchase a Hive Active Plug from our website. A Hive Active Plug will work as a booster and increase the ZigBee signal within their home.
  • Page 30 If not press the black button on the rear of the Hub to place It into pairing mode. Once paired the signal booster will display a solid green light © Hive 2017...
  • Page 31 Find Manage Devices along the top tool bar • Now select remove device • Visit www.hivehome.com and log in to the customers account • Select the device you would like to remove, in this instance the Thermostat and press Manage © Hive 2017...

  • Page 32: Online Account Setup

    *This may be different dependent on the ENI sales journey Customer quotation Self register The customer will have received Customer will accept quote and self register their account, their quote via email they will then create their own password © Hive 2017...
  • Page 33 Enter the hub ID – this is Once the hub ID has been entered, details (email address and the ABC-123 formatted setup is complete and Hive Active customer’s password). number on the underside of Heating is ready to use. the hub.
  • Page 34 Show customers how to install another device ✓ Boost button ✓ Boost your heating and hot water for up to Show how to change the batteries six hours. demo how easy it is to change the batteries in the thermostat © Hive 2017...
  • Page 35 To reset the receiver, hold the Heating button until a double flash Amber light appears. You can now place your hub into pairing mode via install devices or by holding the black button on the rear on the Nano 2 hub, and repair. © Hive 2017...