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Hive Active Heating User Manual
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Hive Active Heatin
Thermostat
user uide

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Summary of Contents for Hive Active Heating

  • Page 1 Hive Active Heatin Thermostat user uide...
  • Page 2 Welcome to Hive Active Heatin Hive Active Heatin is the clever way to control your heatin , and if you have a hot water tank, your hot water too. This uide tells you everythin you need to know.
  • Page 3 Hot Water Boost Heatin Boost Screen Dial Back Confirm Menu Hot tip: If you’ve bou ht Hive Active Heatin , for help controllin your heatin and hot water remotely visit hivehome.com...
  • Page 5 Contents Heatin pa e 4 Hot water pa e 8 Other features pa e 12 Multizone pa e 13 Troubleshootin pa e 15...
  • Page 6 Gettin started How to chan e the temperature: Turn the dial clockwise to increase the tar et temperature Your heatin will come on if the tar et temperature is above the actual temperature (you’ll see when the heatin is on) Turn the dial anti-clockwise to lower the tar et temperature.
  • Page 7 Heatin How to chan e mode: Your thermostat has 3 di erent heatin modes: Schedule, Manual and O Push the dial to wake up the thermostat Once the screen turns on press the Menu button and select Heat Here you’ll see the di erent modes: Schedule, Manual and O Select one by turnin and pushin the dial Schedule turns your heatin on and o when you want it to and can be more ener y e cient...
  • Page 8 Settin up a heatin schedule: Your thermostat will walk you throu h settin up your heatin schedule step by step. To do this: Wake up your thermostat by pushin the dial and then press the Menu button Turn the dial to select Heat and push the dial to confirm Select Schedule and push the dial to confirm Scroll to Start Over and push the dial to confirm Follow the on screen instructions to create your new schedule.
  • Page 9 How to view your heatin schedule: Push the dial to wake up the thermostat Once the screen turns on press the Menu button Turn the dial to select Heat, then push the dial Choose Schedule then select View/Edit Current Turn the dial left or ri ht to browse throu h the days and to select a day You’ll now see the schedule for the day you selected.
  • Page 10 How to boost your heatin for a short time: Press the Heatin Boost button on top of the thermostat to turn the heatin on Press the Heatin Boost button a ain to increase the len th of your boost Turn the dial to chan e the boost temperature (it’s set to 22°C by default) When the boost finishes,...
  • Page 11 Hot water Hot water features are not shown on combi boilers (boilers without a separate hot water tank) as they automatically heat water when it’s needed. How to turn your hot water on or o : Wake up your thermostat by pushin the dial Once the screen turns on MON 19:25...
  • Page 12 Settin up a new hot water schedule: Your thermostat will walk you throu h settin up your hot water schedule step by step. To do this: Wake up your thermostat by pushin the dial and press the Menu button Turn the dial to select Hot Water and push the dial to confirm Select Schedule and push the dial to confirm Scroll to Start Over and push the dial to confirm Follow the on screen instructions to create your new schedule.
  • Page 13 How to view your hot water schedule: Push the dial to wake up the thermostat Once the screen turns on press the Menu button Turn the dial to select Hot Water, then push the dial Choose Schedule then select View/Edit Current Turn the dial left or ri ht to browse throu h the days and to select a day You’ll now see the schedule for the day you selected.
  • Page 14 How to boost your hot water for a short time: Press the Hot Water Boost button on top of the thermostat to turn the hot water on Press the Hot Water Boost button a ain to increase the len th of your boost When your boost finishes, your system will o back to your previous mode...
  • Page 15 More thin s you can do with your thermostat • Select Holiday mode and set the dates you’ll be away by oin to Menu then Holiday • Set a Child Lock so little hands can’t chan e the temperature, find it under Menu then Settin s •...
  • Page 16 Multizone lets you control up to six existing plumbed heating zones in your home. Each zone needs its own Hive thermostat and receiver. If you are a Hive Multizone customer, to chan e the zone name of each thermostat lo in to the Hive app or online dashboard and select Mana e Devices.
  • Page 17 Troubleshootin : If you need to identify which of your Hive thermostats belon s to which receiver follow these steps: Turn the heatin o in every zone usin the app or thermostats When you look at the receivers the ‘central heatin ’ li ht should be switched o on each receiver Turn the heatin on in one zone only by usin the app or thermostat.
  • Page 18 Troubleshootin A red battery symbol means your batteries need to be replaced with four new AA batteries. How to chan e the batteries: Press the tab on the base of your thermostat Lift your thermostat o the hooks that hold it a ainst the wall (and turn it over to access the batteries) Simply pop the batteries out and put the new ones in Re-hook the top of your thermostat and then press the...
  • Page 19 Hive team at help@hivehome.com Hot tip: Even without a si nal you can still manually switch your heatin and hot water on and o by pressin the buttons on the Hive receiver (usually beside your boiler) when its ‘Status’ li ht is red.
  • Page 20 Icons you mi ht see on your thermostat Current day and time MON 19:25 Hot Water mode Heatin mode Heatin on Actual temperature ACTUAL Confirm button Menu button Back button Tar et temperature TARGET Frost Protection 3:17:12 Boost time remainin...
  • Page 21 MON 19:25 MANUAL 3:17:12 22˚ TARGET ACTUAL...
  • Page 22 You can view our handy how-to-use videos alon with hints and tips hivehome.com/support If for any reason you need to return your Hive Active Heatin , simply return your box and its contents to the retailer. Any return is subject to the retailer’ s...
  • Page 23 Centrica Connected Home Limited declares that the radio equipment types SLT3 , SLR1 and SLR2 comply with Directive 201 /53/EU. Full declaration text available at: hivehome.com/compliance Max. radiated power: < 0 dBm. Frequency: 240 - 248 To avoid environmental and health problems due to hazardous substances in electrical and electronic oods, appliances marked with a crossed out wheeled bin should not be placed into your household rubbish...