Hive Active Heating User Manual
Wired
Hide thumbs
Also See for Active Heating:
- User manual ,
- Installation manual (37 pages) ,
- Install manual (28 pages)
Advertisement
Quick Links
Centrica Hive Limited declares that the radio equipment type SLT5
complies with Directive 2014/53/EU. Full declaration text available
at: hivehome.com/compliance
Max. radiated power: <10 dBm. Frequency: 2405 - 2480 MHz
To avoid environmental and health problems due
to hazardous substances in electrical and electronic
goods, appliances marked with a crossed out wheeled
bin should not be placed into your household rubbish
bin. Instead, when they are unable to be re-used, they
should be recycled. Your local authority will be able
to advise you on the location of the nearest recycling
centre that is authorised to accept this type of waste.
Please recycle responsibly.
This thermostat is a Class IV temperature control and
contributes 2% to seasonal space heating energy efficiency.
© 2018 Centrica Hive Limited (trading as Hive).
Registered in England (No. 5782908). Registered office:
Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD, UK.
All rights reserved. WG70003411018V1
Hive Active Heating
Wired Thermostat
User Guide
Advertisement
Subscribe to Our Youtube Channel
Related Manuals for Hive Active Heating
Summary of Contents for Hive Active Heating
- Page 1 Hive Active Heating Centrica Hive Limited declares that the radio equipment type SLT5 complies with Directive 2014/53/EU. Full declaration text available at: hivehome.com/compliance Max. radiated power: <10 dBm. Frequency: 2405 - 2480 MHz Wired Thermostat User Guide To avoid environmental and health problems due...
- Page 2 Welcome to Hive Active Heating Heating Advance Heating Boost Hive Active Heating is the clever way to control your Screen heating. This guide tells you everything you need to know about your thermostat. Dial Back To control your thermostat remotely, you need to link it to your Hive hub and Hive account.
- Page 3 Hive Active Heating Safety Instructions Make sure your Hive Active Heating You can remove your thermostat from Contents is installed by a qualified professional its wall plate to change the batteries. in accordance with the Installation (Remember to keep the batteries...
- Page 4 Getting started Heating How to change the temperature: How to change mode: Your thermostat has 3 different heating modes: Schedule, Manual and Off Turn the dial clockwise to increase the target temperature Push the dial to wake up the thermostat Your heating will come on if the target temperature is above the actual temperature (you’ll see when the heating is on) Once the screen turns on press the Menu...
- Page 5 Setting up a heating schedule: How to view your heating schedule: Your thermostat will walk you through setting up your heating schedule Push the dial to wake up the thermostat step by step. Once the screen turns on press the Menu button To do this: Turn the dial to select Heat, then push the dial...
- Page 6 How to boost your heating for a short time: How to advance your schedule: Press the Heating Boost button on top When in schedule mode, you can advance to the next event of the thermostat to turn the heating on early - for example if you are going out or going to bed early.
- Page 7 Menu then Settings in your home. Each zone needs its own Hive thermostat. If you are a Hive Multizone customer, to change the zone name of each thermostat log in to the Hive app or online dashboard and select Manage Devices.
- Page 8 Keep your thermostat plugged in to control your heating with Hive. For more information visit hivehome.com/support or get in touch with the Hive team at help@hivehome.com...
- Page 9 Icons you might see on your thermostat Current day and time MON 19:25 Heating mode M O N 1 9 : 2 5 M A N U A L Heating on 00:29:55 Boost time remaining 3:17:12 00:29:55 16˚ Actual temperature ACTUAL TARGET ACTUAL...
- Page 10 You can view our handy how-to-use videos along with hints and tips hivehome.com/support If for any reason you need to return your Hive Active Heating, simply return your box and its contents to the retailer. Any return is subject to the retailer’ s...
Need help?
Do you have a question about the Active Heating and is the answer not in the manual?
Questions and answers
I think I need a new receiver -- the light at the top is orange and it is not communicating with the thermostat although I have changed the batteries.
An orange (amber) light on the Hive Active Heating receiver indicates that it is in "remote heating" mode and ready to connect to the hub and thermostat.
To resolve communication issues with the thermostat:
1. Ensure the receiver’s status light is flashing, showing it's ready to connect.
2. Check if the hub is flashing amber. If not, log into the Hive website, go to the 'Devices' page, and click 'Add devices'.
3. Follow the setup steps, including holding the Central Heating button on the receiver until the status light changes to amber.
4. If the thermostat displays the inside temperature and the 'status' and 'central heating' lights are solid green, the system is working correctly.
If problems continue, further troubleshooting may be needed.
This answer is automatically generated
My Hive Active Heating thermostat is not communicating with the receiver
To fix the communication issue between your Hive Active Heating thermostat and the receiver, follow these steps:
1. Check the Hub Connection: Ensure the hub is plugged in and the broadband is working. A solid or flashing red light on the hub indicates it has failed to connect to the Hive servers.
2. Ensure Range: Check if the thermostat remains in range of the receiver. If needed, add a signal booster to improve connectivity.
3. Re-Synchronize: Ensure all thermostats and receivers are properly paired. You may need to follow the pairing instructions again.
4. Power Cycle Devices: Turn off and then turn back on the thermostat, receiver, and hub to reset the connection.
5. Contact Support: If the issue persists, contact Hive Technical Support for further assistance.
This answer is automatically generated