7
Troubleshooting
7.1 Problems, possible causes and remedies
Problem
Cause
Portafilter (2) is not properly
inserted.
Coffee runs down
Edge of sieve is not free of
the side of the
ground coffee
portafilter.
Screen inside brew head is
dirty.
No water in tank.
The screen inside the brew
Very little or no
head is blocked.
coffee flows
through the por-
tafilter.
The sieve is blocked.
Coffee grounds are too fine or
packed down too firmly.
Espresso brews
out only as drops.
Machine blocked by calcium
deposits.
Ground coffee is too coarse.
Espresso brews
too quickly.
Not enough coffee in the sieve.
Coffee old or too dry.
Coffee not pushed down firmly
enough. Water pushes through
the coffee too fast.
No crema.
Coffee too coarse.
Coffee blend not suited to
espresso coffee.
Milk not fresh.
Milk not suitable.
Not enough froth
when frothing
Milk was too warm from the
milk.
start.
Not enough milk to froth.
Milk inlet hole is blocked.
Semi-Automatic Espresso Machine / User Manual
Remedy
Turn the handle of the portafilter (2) further to the right.
Turn off the machine, remove the portafilter (2) holder and
clean the edges of the sieve.
Clean the brew head using a wet cloth and run the cleaning
function without placing the portafilter.
Fill the tank with water.
Brew water through the screen without the portafilter (2)
inserted. If no water comes through, unscrew the screen,
clean and replace.
Correction: Clean the sieve, insert into the portafilter (2)
and pump water through without coffee. If no water comes
through the sieve call Customer Service to order a replace-
ment sieve.
Do not tamp coffee grounds so firmly. Use a coarser grind
of coffee.
Descale the appliance. See page 15.
Use a finer grind.
Use more ground coffee.
Use fresh coffee.
Tamp coffee grounds more firmly. Use a finer grind.
Use a conical burr grinder to obtain a finer and more consis-
tent grind.
Change brand of espresso.
Use fresh milk.
Check that the milk is suitable for frothing.
Use milk straight from the refrigerator (34°F).
Use more cold milk.
Use the cleaning needle (18) to clean inside the milk frother
inlet.
19 / EN
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