Raymarine AIS700 Troubleshooting Manual
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Troubleshooting
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Summary of Contents for Raymarine AIS700
- Page 1 AIS700 Troubleshooting Guide English (en-US) Date: 05-2020...
- Page 3 Software updates Check the Raymarine website for the latest software releases for your product. www.raymarine.com/software Product documentation The latest versions of all English and translated documents are available to download in PDF format from the website: www.raymarine.com/manuals.
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Page 5: Table Of Contents
3.4 Data conflicts and data loops ..................22 3.5 LED Status indicator......................22 Chapter 4 Technical support ..................25 4.1 Product returns process ....................26 4.2 Raymarine product support and servicing ..............26 Appendix A MMSI Regulatory bodies and application submissions......29... -
Page 7: Chapter 1: Important Information
Chapter 1: Important information Warning: Configure before use Before use this product must be correctly configured using a personal computer and the supplied proAIS2 software that can be downloaded from the Raymarine website. • Failure to configure the product will prevent correct operation. -
Page 8: Fcc
Warning: FCC Warning (Part 15.21) Changes or modifications to this equipment not expressly approved in writing by Raymarine Incorporated could violate compliance with FCC rules and void the user’s authority to operate the equipment. Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. -
Page 9: Water Ingress
Raymarine. Raymarine is not responsible for damages or injuries caused by your use or inability to use the product, by the interaction of the product with products manufactured by others, or by errors in information utilized by the product supplied by third parties. -
Page 10: Warranty Registration
In addition, our policy of continuous product improvement may change specifications without notice. As a result, Raymarine cannot accept liability for any differences between the product and this document. Please check the Raymarine website (www.raymarine.com) to ensure you have... -
Page 11: Chapter 2: Document And Product Information
Chapter 2: Document and product information Chapter contents • 2.1 Troubleshooting on page 12 • 2.2 Applicable products on page 12 • 2.3 Compatible Raymarine displays on page 12 • 2.4 Compatible 3rd party displays on page 14 • 2.5 Software updates on page 14... -
Page 12: Troubleshooting
Description E70476 The AIS700 is a Class B AIS transceiver with a built-in VHF splitter, used to display real-time information on local vessels, land based stations or aids to navigation that are equipped with either Class A or Class B AIS transceivers. - Page 13 Axiom™ XL MFDs Axiom™ Pro MFDs Axiom™ MFDs eS Series MFDs gS Series MFDs Compatible LightHouse™ 2 MFDs SeaTalkng ® is the preferred method of connection to LightHouse™ 2 MFDs, however NMEA 0183 can be used as an alternate connection if required. gS Series MFDs eS Series MFDs aSeries MFDs...
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Page 14: Compatible 3Rd Party Displays
The MFD used to perform the software update must be the designated Data master and be connected via SeaTalkng ® / NMEA 2000 to the product being updated. Please refer to Raymarine website for instructions on how to use your MFD to perform a software... - Page 15 • Ensure that the unit has a reliable power supply and that the update process is not interrupted. • Damage caused by an incomplete update is not covered by Raymarine warranty. • By downloading the software update package, you agree to these terms.
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Page 17: Chapter 3: Troubleshooting
Chapter 3: Troubleshooting Chapter contents • 3.1 Power up troubleshooting on page 18 • 3.2 AIS data troubleshooting on page 18 • 3.3 VSWR Alarm troubleshooting on page 22 • 3.4 Data conflicts and data loops on page 22 • 3.5 LED Status indicator on page 22... -
Page 18: Power Up Troubleshooting
Software corruption In the unlikely event that the product’s software has become corrupted, please try re-flashing the product with the latest software from the Raymarine website: www.raymarine.com/software 3.2 AIS data troubleshooting No AIS targets shown on the display... -
Page 19: Configuration
Configuration The AIS700 should be configured prior to installation using a PC/laptop, USB Micro-B cable, and the supplied proAIS2 software. The manner in which configuration is carried out depends on the legal requirements of your geographical location. - Page 20 If an MMSI number is not entered, the DSC functionality of your radio will be disabled. In the United States of America, the MMSI and Static Data must be entered only by a Raymarine® dealer or other appropriately qualified installer of marine communications equipment on board vessels.
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Page 21: Vhf Antenna Specification
5. Ensure that the built-in GNSS receiver is not outputting sentences (i.e. ensure GGA, GLL and RMC boxes are not ticked). The GNSS receiver built-in to the AIS700 is intended to provide GNSS data to the AIS unit only, outputting this data can cause data conflicts. The ability to output these sentences is intended for diagnostics purposes only. -
Page 22: Vswr Alarm Troubleshooting
3.3 VSWR Alarm troubleshooting If you experience regular VSWR alarms try the troubleshooting guidance below. Possible causes Possible solutions Incorrect antenna in use. Check that your antenna meets the required VHF antenna specification that can be found in the product documentation. Antenna short or open circuit. - Page 23 Color Status • Where no dedicated switch is fitted, check that the Light Green and Orange wires on the power/data cable are not shorting together.
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Page 25: Chapter 4: Technical Support
Chapter 4: Technical support Chapter contents • 4.1 Product returns process on page 26 • 4.2 Raymarine product support and servicing on page 26... -
Page 26: 4.1 Product Returns Process
8. Connect the AIS receiver/transceiver to a PC and check the proAIS2 diagnostics page for faults. 9. Read the product manual and troubleshooting information. 10. If the above actions do not resolve your problems, please call Raymarine Service and Support to obtain a Warranty Ref. No., see product return detail on the Raymarine website:... - Page 27 Italy • E-Mail: support.it@raymarine.com (Raymarine subsidiary) • Tel: +39 02 9945 1001 • E-Mail: sat@azimut.es Spain (Authorized Raymarine distributor) • Tel: +34 96 2965 102 Netherlands • E-Mail: support.nl@raymarine.com (Raymarine subsidiary) • Tel: +31 (0)26 3614 905 Sweden • E-Mail: support.se@raymarine.com...
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Page 29: Appendix A Mmsi Regulatory Bodies And Application Submissions
Appendix A MMSI Regulatory bodies and application submissions Country Regulatory Body Website links Ofcom http://www.ofcom.org.uk • www.boatus.com FCC (www.fcc.gov) • www.seatow.com • www.usps4mmsi.com www.ic.gc.ca Canada Industry Canada Australia Australian Maritime Safety http://www.amsa.gov.au/mmsi/ Authority (AMSA) Holland Agentschap Telecom www.agentschaptelecom.nl Belgium Belgisch Instituut www.bipt.be voor Postdiensten en Telecommunicatie... - Page 31 Index Applicable products ..........12 Compatible instrument displays .......13 Compatible legacy MFDs .........14 Compatible MFDs............ 12 Configuration............21 Contact details............26 Diagnostics..............22 LED Status ...............22 LightHouse™ 2 ............13 LightHouse™ 3 ............12 MMSI............... 20 Where to apply ............29 proAIS2 ..............21 Product recycling (WEEE) ..........9 Product returns process ..........26 Product support............26...
- Page 34 Raymarine Marine House, Cartwright Drive, Fareham, Hampshire. PO15 5RJ. United Kingdom. Tel: +44 (0)1329 246 700 www.raymarine.com...
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