Surround - Marantz SR5004 User Manual

SURROUND

Symptom Cause
There is no sound
No sound has been recorded on
from a certain
that channel.
speaker.
• An AM program, TV sound or
other monaural source is being
played in a surround mode other
There is no sound
than STEREO.
from the front
speaker.
• The speaker selector has not
been set to the correct position.
(It is at OFF or B.)
The surround mode is set to
There is no sound
STEREO.
from the center
speaker.
Center = None is selected on the
Speakers Size menu.
The surround mode is set to
There is no sound STEREO.
from the surround
speakers.
Surround = None has been
selected on the Speakers Size
menu.
The surround mode has not been
set to a 6.1 or 7.1 channel surround
mode such as EX/ES or PLIIx.
There is no sound
Surround Back = None or the
from the surround
ZONE speakers have been selected
back speakers.
on the Speakers Size menu.
(Models with 7.1 or
Connection has been made to the
more channels)
SURROUND BACK R terminal even
though the surround back speakers
are used at the 1ch setting.
• The subwoofer is not turned on.
• The subwoofer level is too low.
• Subwoofer = No is selected on
the Spearkers Size menu.
There is no
• Front = Large and Bass Mix
sound from the
= Mix have been set on the
subwoofer.
Speakers Size menu, and an
analog or PCM source is being
played.
The playback source does not contain
any LFE or sound in the low range.
Surround Back = 1ch or 2ch has
not been selected on the Speakers
ES/EX mode cannot
Size menu.
be selected.
There is no interchangeability in the
input signals.
Solution Page
Check the program channel
indicator.
• Sound is heard from the center
speaker. There is nothing wrong
with the unit.
• Set the speaker selector to the
correct position.
When the surround mode is set
to STEREO, no sound is emitted
from the center speaker. Set unit to
another surround mode.
Set Center to Small or Large.
When the surround mode is set to
STEREO, no sound is emitted from
the surround speakers. Set the unit
to another surround mode.
Set Surround to Small or Large.
See the surround mode table.
Set Surround Back to 1ch or 2ch.
Connect a speaker to the
SURROUND BACK L terminal
when Surround Back has been set
to 1ch.
• Turn on the power to the
subwoofer.
• Raise the subwoofer level.
• Select Subwoofer = Yes.
• When the Bass Mix = Both
setting is selected, the bass
components are played from the
front speakers and subwoofer,
and the sound heard may be
unnatural because of interference.
Set Surround Back to 1ch or 2ch.
Use a 5.1 channel source.
Symptom Cause
Cannot select There is no interchangeability in the
NEO:6 mode. input signals.
CSII mode cannot There is no interchangeability in the
be selected. input signals.
NIGHT mode does A source that is not recorded in
not function. Dolby Digital is being played.
Cannot select the The surround modes available are
desired surround limited by input signal and speaker
mode. settings.
• The unit is connected using an
analog connection.
• The player is conducting search
A noise is playback.
generated during
playback of DTS-
encoded CDs, etc.
• Some inappropriate digital
processing (level adjustment,
change of sampling frequency,
etc.) is happening in the player.
Cannot play back • The digital signal output of the
audio like Dolby player, etc., is set to PCM.
Digital or DTS.
• The unit is connected using an
(Indicator does not
analog connection.
light up.)
• The player or other source
component does not support
Cannot play back
these audio mode outputs.
audio like Dolby
TrueHD or DTS-HD.
• The audio output of the player is
(Indicator does not
set improperly.
light up.)
• The HDMI connections have not
been performed.
Whe pl yi
pl yer Depending on the player, the digital
the e t tr k i signal may be interrupted when
pl ye with p rt a track is skipped. The beginning
f the e i i of the song may be slightly
i i whe tr k interrupted in order to determine
kippi et i the surround system.
u te
ENGLISH
TROUBLESHOOTING
Solution Page
Use 2-channel DTS input signals,
PCM input signals or analog input
signals.
Use 2-channel Dolby Digital input
signals, PCM input signals or
analog input signals.
Use a source recorded in Dolby
Digital.
See the surround mode table.
• Use a digital (optical or coaxial) or
HDMI connection.
• Noise may occur during search
playback depending on the
component. There is nothing
wrong with the unit.
• See the player's instruction
manual.
• See the instruction manual of the
player, etc.
• Use a digital (optical or coaxial) or
HDMI connection.
• Connect a component (with
HDMI version 1.3a or higher) that
supports Dolby TrueHD and DTS-
HD.
• Set the output so that the source
component will be able to output
these audio modes.
If using such a DVD player, you
can play back the audio without
problem by using an analog
connection.
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