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All manuals and user guides at all-guides.com HP ProLiant ML350 Generation 3 Server Setup and Installation Guide March 2003 (First Edition) Part Number 316354-001...
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The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Rack Server Rear Panel Components ............... 1-9 System Board Components..................1-10 LEDs and Buttons....................1-12 Processors ....................... 1-13 System Memory...................... 1-13 Expansion Slots....................... 1-13 Storage Controller....................1-13 Network Interface Controller.................. 1-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Installing the Mounting Bracket Slide Assembly in Round-Hole Racks ....2-22 Installing the Server into the Rack.................2-23 Installing the Cable Management Arm ................2-25 Cabling the Server ......................2-27 Accessing the Redundant Power Supply Bay..............2-28 Powering Up the Server....................2-28 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Installing a Processor Power Module ..............3-41 Removing a Processor..................... 3-42 Removing a Processor Power Module..............3-46 Battery Replacement ..................... 3-47 Replacing the System Board Battery ..............3-47 Installing the Hot-Plug Redundant Power Supply............3-49 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Automatic Server Recovery...................5-13 Power-On Self-Test .......................5-13 System Firmware Update....................5-13 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers ............A-1 Federal Communications Commission Notice ............... A-2 Class A Equipment....................A-2 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Grounding Methods ......................B-2 Appendix C Server Error Messages Appendix D Troubleshooting When the Server Does Not Start..................D-3 Diagnosis Steps ......................D-5 Problems After Initial Startup..................D-10 Other Information Resources..................D-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Redundant ROM Settings..................E-13 SCSI Device Jumper Settings ..................E-13 Appendix F Specifications Server Specifications .......................F-2 Rack Server .......................F-4 Minimum Hardware Configuration .................F-5 Supported Operating Systems..................F-6 Drivers ..........................F-6 Index viii HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
This guide provides IT administrators and technicians setup and installation requirements, precautions, and instructions pertaining to the HP ProLiant ML350 Generation 3 server. The guide explains the standard and optional features of HP ProLiant ML350 Generation 3 servers, how to install hardware options for enhanced...
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WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.
All manuals and user guides at all-guides.com About This Guide HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of your nearest authorized reseller: ·...
All manuals and user guides at all-guides.com Server Features The HP ProLiant ML350 Generation 3 server delivers the latest performance technology and availability features at an affordable price. Whether deployed in a workgroup setting within a large corporation or as the primary server in a small-to-medium business, this server is ideal for applications such as file and print services, shared Internet access, and small databases.
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IDE CD-ROM drive · Diskette drive · ATI Rage XL video controller with 8 MB RAM · Tower and rack form factors, tower-to-rack conversion kit · Insight Manager and SmartStart utilities HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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All manuals and user guides at all-guides.com Server Features Figure 1-1: ProLiant ML350 Generation 3 tower server Figure 1-2: ProLiant ML350 Generation 3 rack server (two shown) HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Figure 1-3 and Table 1-1 show the server front panel components, as well as the drive dimensions. Figure 1-3: Identifying front panel components with bezel removed (tower) HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Power button Hot-plug hard drive bays 3.5 in x 1.0 in Unit ID button System status LEDs Diskette drive 3.5 in x 1.0 in CD-ROM drive 5.25 in x 1.60 in HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Power button Hot-plug hard drive bays 3.5 in x 1.0 in Unit ID button System status LEDs Diskette drive 3.5 in x 1.0 in CD-ROM drive 5.25 in x 1.60 in HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Figure 1-5 and Table 1-3 show the connectors on the rear panel of the server. Figure 1-5: Identifying rear panel components HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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NOTE: Refer to Figure E-3 in Appendix E, “LED Indicators, Switches, and Jumpers” for an illustration and explanation of the network controller LEDs which appear on the RJ-45 Ethernet connector. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Power supply LED Video connector Optional hot-plug Parallel port redundant power supply connector RJ-45 Ethernet connector Serial port connector SCSI connector knockouts Keyboard connector USB port connectors (2) Mouse connector HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
All manuals and user guides at all-guides.com Server Features System Board Components Figure 1-7 and Table 1-5 show the components and connectors on the system board of the server. Figure 1-7: Identifying system board components 1-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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II connector (30-pin) System ID Switch Mouse connector System Configuration Keyboard connector Switch NOTE: For information on system board LEDs, refer to Appendix E, “LED Indicators, Switches, and Jumpers.” HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 1-11...
Figure 1-8: Front panel LEDs and buttons Table 1-6: Front Panel LEDs and Buttons Item LED/Button Unit ID button Unit ID LED Internal Health LED External Health LED NIC activity LED Power LED Power button 1-12 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
SCSI buses, two external SCSI buses, or one internal and one external SCSI bus. · Optional controller boards for RAID support, controller duplexing or expanding available storage capacity. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 1-13...
Integrated ATI Rage XL Video Controller providing maximum resolution of 1280 x 1024 noninterlaced at 16.7 million colors · Supports SVGA, VGA, and EGA graphics resolution · 8-MB SDRAM video memory 1-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
All manuals and user guides at all-guides.com Server Features Warranty Consult the HP Customer Support Center or refer to the Limited Warranty Statement included with the server for details. Certain restrictions and exclusions apply. For additional warranty information, visit the HP website at www.hp.com/servers/proliant/.
Insight Manager management tool — monitors fault conditions, server performance, security, and more · Diagnostics Utility — tests and verifies the operation of HP hardware · System Firmware Update — enables system administrators to efficiently update system firmware, either directly on remote servers via the network, or locally via Web downloads ·...
RBSU, refer to Chapter 5, “Server Configuration and Utilities,” or refer to the ROM-Based Setup Utility User Guide. For additional information concerning server security features, refer to the SmartStart CD included in the shipping box. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 1-17...
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge (ESD),” for more information. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
This section discusses site preparation and guidelines for the rack and tower server installation including: · Rack planning resources · Rack warnings · Server warnings and cautions · Rack server shipping contents · Tower server shipping contents · Site environment HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
— Planning the site — Installing rack servers and rack options — Cabling servers in a rack — Coupling multiple racks · Rack Products Documentation CD HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Always handle the rack from both sides. CAUTION: Always begin by mounting the heaviest item on the bottom of the rack. Continue to populate the rack from the bottom to the top. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
WARNING: When performing non-hot-plug operations, you must power down the system. However, it may be necessary to leave the server powered up when performing other operations, such as hot-plug installations or troubleshooting. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Power cord · Hardware documentation, reference information, and software products · Rack-mounting hardware Before beginning rack installation, be sure that you have all of the components shown in the following illustration. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Figure 2-1: Rack-mounting hardware Table 2-1: Rack Mounting Hardware Item Description Item Description Rack template Torx screws Documentation Mounting bracket slide assemblies and component rails Cable management arm Cable management arm bracket HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Hardware documentation, reference information, and software products Site Environment Refer to the “Rack Environment” section later in this chapter and to Appendix F, “Specifications,” for detailed power and environmental site requirements. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
To purchase the rack conversion kit (Part Number 290683-B21), contact your local HP authorized reseller or order direct from HP. A selection of racks for the server can be purchased through your HP authorized reseller or direct from HP at www.hp.com/servers/proliant/.
HP servers draw in cool air through the front door of the rack and expel warm air through the rear door. Therefore, the front door must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
In addition to the supplied items, you may need: · Torx T-15 screwdriver · Hardware options · Ethernet cable · Operating system or application software · Uninterruptible Power Supply (UPS) or Power Distribution Unit (PDU) · Monitor HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-11...
You must configure the server per the following before installing in the rack: · System Configuration Switch setting (factory pre-set for rack model servers) · Component rails · Cable management arm bracket 2-12 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Figure 2-3 shows the system configuration switch setting with the factory pre-set positions. 5 6 7 8 1 2 3 4 Figure 2-3: System configuration switch setting HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-13...
2. Holding down the latch (2), pull the component rail out of the slide. You may need to give the rail a sharp tug to disengage it from the slide. Figure 2-4: Removing the component rail from the slide 2-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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(2). 3. Repeat this procedure on the other side of the server using the second component rail. Figure 2-5: Installing a component rail onto the server HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-15...
2. Using a Torx T-15 screwdriver and the two bracket screws, secure the cable management arm bracket to the back of the server. Figure 2-6: Securing the cable management arm bracket to the server 2-16 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Figure 2-7: Using the template 2. Use a pencil to mark locations indicated on the template for cage nuts and slide assembly mounting brackets. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-17...
Figure 2-8: Inserting cage nuts into the rack frame 3. Using the fitting tool as a lever, slide the cage nut lip into position. 4. Repeat this procedure for each cage nut. 2-18 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
(3). NOTE: Be sure that the mounting bracket is level from front to back. Figure 2-9: Securing the mounting bracket slide assembly to the rack HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-19...
To convert the slide assembly for round-hole racks: 1. Loosen the nuts and washers (1) and remove them from the original rail brackets (2). Figure 2-10: Removing the nuts and washers 2-20 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Figure 2-11: Removing the brackets from the slide assembly 3. Install the round-hole conversion brackets on the slide rail assembly. Figure 2-12: Installing the round-hole conversion brackets 4. Reinstall the hardware removed in step 1. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-21...
The labels will read “Front – Left,” “Back – Left,” “Front – Right,” and “Back – Right.” To install the mounting bracket slide assembly: 1. Select the appropriate slide assembly, matching the position label on the slide with the side being installed. 2-22 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
MUST lift the server into the rack. If the unit is loaded above chest level, a third person must assist in aligning the rails while the other two support the unit. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-23...
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2. Slide the server in and out of the rack several times to properly align the slide mount rails. 3. Secure the server by screwing the front panel thumbscrews into the rack (3). Figure 2-15: Loading the server into the rack 2-24 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
3. Align the other end of the cable management arm with the inside of the left rear rack frame mounting bracket (mounted on rear of left side slide assembly). HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-25...
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(1), inserting the two locking tabs (2), releasing the spring-loaded fastener, and pressing in towards the server chassis until the spring-loaded fastener engages. Figure 2-17: Securing the cable management arm to the mounting bracket 2-26 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
3. Bundle all of the cables, including the power cable, then secure them to the cable management arm using the Velcro strips. Figure 2-18: Routing and securing the cables 4. Extend the bundled cables down the rack cable channel. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-27...
1 and 2. Powering Up the Server Power up the server after the peripheral and power cords are connected to the server. 2-28 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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To power up the server: 1. Press the Power On/Standby button to power up the server. Figure 2-20: Powering up the rack server HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-29...
NOTE: A key hook is located inside the front bezel above the keylock latch. For your convenience, you may use the key hook to store the key when it is not needed. 2-30 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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8. Install any additional hardware. Refer to Chapter 3, “Hardware Options Installation,” or the option kits, for detailed instructions on installing internal hardware. 9. Install any application software. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-31...
5. Power up the server by pressing the Power On/Standby button on the front of the server. 6. Configure the server. Refer to “Configuring the Server” later in this chapter for instructions. 2-32 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
To use the SmartStart CD: 1. Locate the SmartStart CD in the Server Setup and Management pack. 2. Power up the server and press the CD-ROM drive eject button. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 2-33...
Refer to the SmartStart CD for more information. Server Registration For server registration information, refer to the Server Setup and Management pack shipped with the server, or visit the website www.register.hp.com 2-34 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
CAUTION: Electrostatic discharge (ESD) can damage electronic components of the server. Before beginning any installation procedure, be sure that you are discharged of static electricity by briefly touching a grounded metal object. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Remove all AC power cords to completely disconnect power from the system. The front panel power button may not completely shut down power to the server. 5. Disconnect any external equipment connections from the server. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
1. Follow the steps in “Powering Down the Server” earlier in this chapter. 2. If necessary, unlock the bezel using the included key (1). 3. Open the bezel fully to the right (2). Figure 3-2: Unlocking and opening the bezel HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
CAUTION: Do not operate the server when the large access panel is removed. This panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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LED status indicators, and setting switches. Figure 3-4: Loosening the thumbscrews and removing the access panel 4. To replace the access panel, reverse steps 1 through 3. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
1. Loosen the two thumbscrews that secure the chassis to the front of the rack (1). 2. Slide the server out of the rack until the sliding rails lock (2). Figure 3-5: Sliding the server out of the rack HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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3. Loosen the two thumbscrews located at the top of the front chassis (1). 4. Slide the access panel back about 1.5 cm (0.5 inches) (2). 5. Lift and remove the panel. Figure 3-6: Removing the access panel HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
3. Gently pull the blank away from the front chassis, and then remove the blank (2). Figure 3-7: Removing a removable media device blank 4. To replace a removable media device blank, reverse steps 1 through 3. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
IMPORTANT: When you add or remove a component or change a security feature, you must reconfigure the server to recognize these changes. If the system configuration is incorrect, the server may not work properly, and you may receive error messages on the screen. 3-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
When installing drives in the removable media bay, you must install guide screws to ensure that the drives correctly align in the drive cage. HP has provided extra guide screws. They are located behind the side access panel of the server. Some options use 5.25 M3 metric screws and some use HD 6-32 screws.
SCSI device IDs do not need to be assigned for hot-plug hard drives as the system will automatically perform that function. For more information, refer to Figure 3-9 and Chapter 4, “Cabling Guidelines.” Figure 3-9: Hot-plug SCSI hard drive bay configuration 3-12 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
1. For tower servers, open bezel door. 2. Slide the release latch (1) and remove the hard drive blank (2). Figure 3-10: Removing the hard drive blank HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-13...
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(2). Figure 3-12: Inserting the hot-plug hard drive and closing the ejector lever 5. To remove a hot-plug hard drive, reverse steps 1 through 4. 3-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Refer to the documentation provided with the device for instructions on setting the SCSI ID. 3. Remove all terminating jumpers from third-party SCSI devices. 4. Install guide screws on the sides of the drive. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-15...
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All manuals and user guides at all-guides.com Hardware Options Installation 5. Slide the drive into the drive bay until it clicks into place. Figure 3-13: Installing a device mounted inside a removable media bay 3-16 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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6. Connect the data cable (1) and power cable (2) to the back of the drive. Figure 3-14: Connecting the data and power cables 7. Connect the data cable into a SCSI controller channel (secondary SCSI channel shown in Figure 3-14). HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-17...
4. Slide the drive into the drive bay until it clicks into place. Figure 3-15: Installing a tape drive (DLT) IMPORTANT: HP recommends installing the tape drive on a separate SCSI cable to avoid a decrease in performance of other SCSI devices.
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Figure 3-16: Connecting the data and power cables to the tape drive 6. Connect the data cable into a SCSI controller channel (secondary SCSI channel shown in Figure 3-16). HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-19...
2. Disconnect the power cable and data cable from the back of the tape drive. Figure 3-17: Disconnecting the power and data cables 3-20 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Figure 3-18: Releasing the tape drive 4. Remove the guide screws on the sides of the drive. 5. Install drive blanks into any empty bays. 6. Reinstall the access panel. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-21...
PCI-X expansion boards, populate expansion slots across different buses before populating two slots on the same bus. Refer to Figure 3-19 and Table 3-2 to identify the slot positions by bus number. 3-22 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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2. Loosen the thumbscrew of the expansion board retainer (1), then pull the retainer out and away from the chassis (2). Figure 3-20: Removing the expansion board retainer HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-23...
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IMPORTANT: Be sure to insert expansion boards into the appropriate type of expansion slot. The 32-bit expansion boards can be inserted into either the 32-bit slot or 64-bit slots, however the 64-bit expansion boards must be inserted into 64-bit expansion slots. 3-24 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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5. Insert the expansion board (1). 6. Close the expansion slot latch to secure the board (2). Figure 3-22: Installing an expansion board 7. Connect any cables to the expansion board. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-25...
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8. Reinstall the expansion board retainer (1), then tighten the thumbscrew (2). Figure 3-23: Reinstalling the expansion board retainer 9. Reinstall the access panel. 10. To remove an expansion board, reverse steps 1 through 9. 3-26 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
3. Loosen the thumbscrew that secures the baffle to the fan (1). 4. Slide the baffle out and away from the chassis (2). Figure 3-24: Removing the fan baffle HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-27...
DIMMs can be installed in pairs or singularly. Installing DIMMs in identical pairs allows for the activation of the Memory Interleaving capability (refer to “Interleaving and Non-Interleaving Memory Configuration” later in this chapter). 3-28 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
1 and 2 or 3 and 4. · Populate DIMM sockets 1 and 2 first before installing in sockets 3 and 4 (if needed). Refer to Figure 3-25 and Table 3-3. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-29...
If interleaving memory capability is desired, follow the appropriate DIMM installation guidelines noted earlier in this chapter. Figure 3-25: Locating DIMM sockets NOTE: Refer to Appendix E, “LED Indicators, Switches, and Jumpers” for a description of the DIMM LEDs. 3-30 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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4. Insert the DIMM into the socket (1). 5. Return latches to the upright position (2). Figure 3-26: Installing a DIMM 6. Reinstall the fan baffle. 7. Reinstall the access panel. 3-32 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
DIMM and pushes it partially out of the socket (1). 4. Lift the DIMM from the socket (2). Figure 3-27: Removing a DIMM 5. Reinstall the fan baffle. 6. Reinstall the access panel. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-33...
4. Remove the internal fan baffle to gain access to the processor sockets. Refer to “Removing the Fan Baffle” earlier in this chapter. 3-34 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Figure 3-28: Locating the processor sockets and Processor Power Module (PPM) slots Table 3-4: Processor Sockets and Processor Power Module Slots Item Description PPM slot 1 Processor socket 1 Processor socket 2 PPM slot 2 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-35...
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6. Pull up on the processor cage retaining bracket latch. Figure 3-29: Lifting the processor cage retaining bracket latch 7. Lift processor cage upward. Figure 3-30: Lifting the processor cage 3-36 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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CAUTION: Failure to open the processor locking lever all the way prevents the processor from seating during installation and leads to hardware damage. Figure 3-31: Opening the processor locking lever HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-37...
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Insert the processor/heatsink assembly into the processor socket. IMPORTANT: If the processor locking lever is not secured, the processor retaining bracket will not close properly. Figure 3-32: Installing the processor/heatsink assembly 3-38 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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10. Close the processor locking lever. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. Figure 3-33: Closing the processor locking lever HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-39...
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Figure 3-34: Lowering the processor retaining cage Figure 3-35: Lowering the processor cage retaining bracket latch 12. Install the new processor’s PPM as outlined in the next section. 3-40 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
3. Press evenly on the PPM to insert it into the slot until latches snap up to secure the module (2). Figure 3-36: Installing a Processor Power Module (PPM) NOTE: PPMs with the same part number may look different, but are functionally equivalent. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-41...
3. Locate the processors and PPMs, as shown in Figure 3-28 and Table 3-4. 4. Pull up on the processor cage retaining bracket latch. Figure 3-37: Pulling up the processor cage retaining bracket latch 3-42 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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All manuals and user guides at all-guides.com Hardware Options Installation 5. Lift up the processor cage. Figure 3-38: Lifting the processor cage HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-43...
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CAUTION: If replacing a processor/heatsink assembly, failure to open the processor locking lever all the way prevents the processor from seating during installation and leads to hardware damage. Figure 3-39: Lifting the processor locking lever 3-44 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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7. Close the processor locking lever, lower the processor cage, and secure it with the processor retaining bracket latch. 8. Remove the processor’s PPM as outlined later in this chapter. 9. Reinstall the fan baffle. 10. Reinstall the access panel. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-45...
2. Remove the PPM from the slot (2). Figure 3-41: Removing a Processor Power Module (PPM) NOTE: PPMs with the same part number may look different, but are functionally equivalent. 3-46 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
F9 key to reconfigure your system. NOTE: If you have expansion boards installed, you may need to remove them to access the battery. Refer to “Installing an Expansion Board” earlier in this chapter. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-47...
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4. Snap the replacement battery into the holder in the proper position. IMPORTANT: Positive polarity (+) should be positioned facing out. 5. Reinstall the access panel. 6. Run the ROM-Based Setup Utility (RBSU) to reconfigure your system. 3-48 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Refer all maintenance, upgrades, and servicing to qualified personnel. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 3-49...
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4. Connect the AC power cord to the power supply. 5. Be sure that the power supply and the redundant power supply LEDs are green. For more information, refer to Appendix E, “LED Indicators, Switches, and Jumpers.” 3-50 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
All manuals and user guides at all-guides.com Cabling Guidelines This chapter provides an overview of the internal cabling of the HP ProLiant ML350 Generation 3 server chassis. It also includes information on how to cable SCSI, IDE, and removable media devices in the system, as well as information about all critical system cabling.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge,” for more information. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
The SCSI cable shown in Figure 4-1 is included with the server. The SCSI cable connects the hot-plug drive cage to the SCSI controller. The hot-plug hard drive cage has built-in termination. Figure 4-1: Hot-plug hard drive SCSI cable HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
SCSI devices, refer to the documentation included with the SCSI devices. Figure 4-2: Internal SCSI components Table 4-1: Internal SCSI Component Locations Number Description SCSI connector—secondary SCSI connector—primary SCSI connector knockouts HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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All manuals and user guides at all-guides.com Cabling Guidelines Figure 4-3: Media bays and hard-drive cage Table 4-2: Media Bays and Hard-Drive Cage Number Description Removable media area Hard-drive cage HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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SCSI adapter, shown in Figure 4-4. This adapter should be installed between the 50-pin interface on the device and the 68-pin SCSI cable connected to the SCSI channel on the system board. Figure 4-4: 68-to-50 pin (wide-to-narrow) SCSI adapter HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
2. Locate the SCSI cable that is attached to the secondary SCSI channel. 3. Install the next available connector to the device (1). 4. Install the next available power connector to the device (2). Figure 4-5: Cabling a SCSI device HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
“Installing an Expansion Board” in Chapter 3, “Hardware Options Installation.” To cable a SmartArray or other RAID controller: 1. Locate the SCSI cable that is connected to the primary SCSI controller channel. Figure 4-6: Locating the SCSI cable HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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SCSI connector 3. Reconnect the SCSI cable to either the SCSI controller option or SmartArray Controller. Figure 4-8: Connecting the SCSI cable to a SCSI controller option or SmartArray Controller HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
If you are not using one or both SCSI channels (primary or secondary) internally or you install a SCSI or SmartArray option card, you may install an internal-to-external SCSI connector (HP Part Number 159547-B22) in the SCSI knockout locations on the rear of the chassis. To install an internal-to-external SCSI connector, perform the following steps: 1.
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(primary or secondary) or to the SCSI channel of an option card. Figure 4-10: Connecting the cable to SCSI channel on the system board (primary or secondary) Figure 4-11: Connecting the cable to SCSI channel of an option card HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 4-11...
“Cable Select” or “CS.” IMPORTANT: If your network operating system is Novell NetWare, HP recommends that you connect your CD-ROM to the primary IDE channel and to the Drive 0 connector on the IDE cable.
Connect the system fans to the system board. Connect the CPU fan to connector (1) and the I/O fan to connector (2). Figure 4-12: Connecting the two system fans HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 4-13...
The arrow keys navigate through the menu system. · Selections are made by pressing the Enter key. · Selections are cancelled by pressing the Escape key. · Selections and changes are saved by pressing the F10 key. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
· OS Selection selects the primary operating system for the server. Default sever settings are automatically set based on the operating system selected. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
The PCI Devices menu option displays and modifies the configuration of the PCI devices installed in the server. Information for each slot is displayed and the IRQs can be changed. Multiple PCI devices can share an interrupt. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Set Power-On Password sets a password to control access to the server during power up. When this password is set, the server cannot be powered up without the correct password being entered. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Service Name Text, Service Phone Number Text, Service Pager Number Text, and Other Text. · Serial Number allows the user to change the chassis serial number. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Secondary IDE Controller allows the user to enable or disable the secondary IDE controller. · NMI Debug Button allows the user to disable or enable the NMI debug button on the system board. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
ROM version, even if the user experiences a power failure while flashing the ROM. Access to Redundant ROM Settings Use ROMPaq utilities to create a backup ROM image before upgrading the configuration or to restore saved ROM data. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
ROMPaq Using flash ROM in HP servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive, remove power from the system, and then power up the system again.
Support diskettes are punched-out from data stored on the SmartStart CD. The support diskettes include the following: · Array Configuration Utility (ACU) · Operating System support · Server utilities · Erase utility · System and Option ROMPaq diskettes 5-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Windows Explorer to run CD-ROM DRIVE:\DSKBLDR\DSKBLDR.EXE. Insight Manager Insight Manager is the HP application for easily managing network devices. Insight Manager delivers intelligent monitoring and alerting as well as visual control of your HP devices, and includes the following functions: ·...
Perform a search for “Survey Utility,” and then follow the appropriate link. Diagnostics Utility The Diagnostics utility tests the operation of your HP hardware and isolates failed parts, whenever possible. Diagnostic error codes are generated when the Diagnostics utility recognizes a problem. These error codes help identify defective components. A...
Integrates with other HP software maintenance, deployment, and operating system tools · Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server HP ProLiant ML350 Generation 3 Server Setup and Installation Guide 5-13...
Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique HP series number. The series number can be found on the product nameplate label, along with all required approval markings and information.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio or television technician for help. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
All manuals and user guides at all-guides.com Regulatory Compliance Notices Japanese Notice BSMI Notice HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
For more information about battery replacement or proper disposal, contact an HP authorized reseller or authorized service provider. WARNING: The server contains an internal lithium manganese dioxide battery.
Laser Compliance The CD-ROM drive contains a laser diode of gallium aluminum arsenide (GaAlAs) emitting in the wavelength range of 780 ± 35 nm. All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
1.00 mm² or 18 AWG, and the length of the cord must be between 1.8 m (6 ft) and 3.6 m (12 ft). If you have questions about the type of power cord to use, contact your HP authorized service provider.
Place parts on a grounded (earthed) surface before removing them from their containers. · Avoid touching pins, leads, or circuitry. · Always be properly grounded when touching a static-sensitive component or assembly. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
· Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your HP authorized reseller.
All manuals and user guides at all-guides.com Server Error Messages The following POST error message is new and unique to some HP ProLiant servers: A processor thermal event occurred prior to this power up, Processor X This message indicates that processor X (1 or 2) has reached an excessive temperature and has stopped operation.
See Appendix E, “LED Indicators, Switches, and Jumpers,” for information on LEDs, switch settings, and jumpers. For information about general troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the Servers Troubleshooting Guide, included in your user documentation. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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This section provides a list of reference information available for the server. For troubleshooting information on this server that is beyond the scope of this guide, both general and specific, refer to “Other Information Resources” later in this appendix. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Automatic Server Recovery (ASR) power-up caused by another problem. Check Insight Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more information. 5. Restart the server. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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— SCSI devices (if applicable) — ATA devices (if applicable) — Option ROM d. The operating system loads to complete the boot process. If the problem persists, continue with the following section, “Diagnosis Steps.” HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Troubleshooting Guide for a complete description of each POST error message. NOTE: If the server attempts to load the operating system, go to “Problems After Initial Startup” later in this appendix. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Reconnect the power button cable to the system board. Refer to section “System Board Components” in Chapter 1, “Server Features,” for the location of the power button connector. continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Contact your HP authorized service provider for further technical support. Refer to the Servers Troubleshooting Guide for a list of HP authorized service providers. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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A series of beeps indicates the presence of a Power-On Self-Test (POST) error message. Refer to the Servers Troubleshooting Guide for a complete listing of possible POST error messages. continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Jumpers,” for additional information. Refer to “Video Problems” in the Servers Troubleshooting Guide. If these steps do not correct the problem, contact your HP authorized service provider for further technical support. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Information you need to collect when diagnosing software problems and to provide when contacting support · Instructions on how to upgrade the operating system and its drivers · Information on available recovery options and advice on minimizing downtime D-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Refer to the HP ProLiant ML350 Generation 3 Server Maintenance and Service Guide for connection information. If the cable is not the problem, refer to “CD-ROM Problems” in the Servers Troubleshooting Guide. continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide D-11...
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Read “System Erase Utility” and the associated cautionary statements in the Servers Troubleshooting Guide before performing this operation. continued D-12 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Factory-Installed Operating System Software Installation Guide. Note: Refer to Chapter 5, “Server Configuration and Utilities,” or the ROM Based Setup Utility User Guide for complete instructions on the use of RBSU. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide D-13...
You can access information on warranties and service and support upgrades (CarePaq services) by logging on to the Internet at www.hp.com D-14 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
All manuals and user guides at all-guides.com LED Indicators, Switches, and Jumpers This appendix describes the following features of the HP ProLiant ML350 Generation 3 server: · LEDs There are several LEDs located on the front, back, and inside of the server. These LEDs can communicate the current status of the server components and operations, thus aiding you in diagnosing the problem.
— System Thermal failure — Fan failure — PCI-X bus speed · Network controller LEDs (on the back of the server) — Network activity status — Network link — Connection speed HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Power up the server. · Place the server in standby mode. · Power down the server. Figure E-1 and Table E-1 explains each possible LED status. Figure E-1: System status LEDs HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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System is in standby green Power On/Standby System off, no AC power status indicator Green System on, AC power available. Do not remove power from system. Amber System off, AC power available HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Off = No AC power or poor power supply. Green = Power supply is turned on and functioning PPM 1 status Off = PPM 1 functioning Amber = PPM 1 failed continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Off = Normal Amber = System temperature threshold exceeded PCI-X bus 5 speed Off = PCI 33 MHz/PCI-X 66 MHz operating mode On = PCI 66 MHz/PCI-X 100 MHz operating mode continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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CPU Fan status Off = Fan is functioning Amber = Fan is not installed or has failed DIMM status (DIMM slots Off = DIMM functioning 1 through 4) Amber = DIMM failed HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
Figure E-3: Network controller LEDs Table E-3: Network Controller LEDs Item Status Means Activity No network activity Green Blinking Linked and activity on the network Link No network link Green Linked to network HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
1 2 3 4 5 6 7 8 Figure E-4: System configuration switch Table E-4: System Configuration Switch Settings Position Default Function/Description Reserved Lock configuration Tower/Rack configuration Enable diskette boot continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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Password disable Clear CMOS/NVRAM Reserved Reserved *Switch positions 1, 7 and 8 are reserved for HP authorized service providers only. Do not change the specified default setting for these positions, unless instructed otherwise. 1 2 3 4 Figure E-5: System ID switch...
The NMI switch is used ONLY in the event of a service emergency that requires a complete data dump in preparation for recovering the system from a catastrophic event. Refer to Figure E-6 for location of the NMI switch. Figure E-6: Non-Maskable Interrupt switch HP ProLiant ML350 Generation 3 Server Setup and Installation Guide E-11...
7. Reset all system configuration settings. Refer to Chapter 5, “Server Configuration and Utilities,” or the ROM-Based Setup Utility User Guide found on the server documentation CD, for more information on RBSU. E-12 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
SCSI ID on the device before beginning the installation procedure for the additional device. The SCSI ID is set by jumpers located on each device. For more information. refer to your SCSI device option documentation. HP ProLiant ML350 Generation 3 Server Setup and Installation Guide E-13...
All manuals and user guides at all-guides.com Specifications This chapter provides detailed, specific information for the operation of your HP ProLiant ML350 Generation 3 server, including: · Server specifications for both rack and tower models — Dimensions — Power requirements —...
BTUs per hour 1839 1839 Power supply output Rated steady-state power 500 W 500 W Temperature range Operating 50°F to 95°F 10°C to 35°C Shipping -4°F to 140°F -30°C to 60°C continued HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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All manuals and user guides at all-guides.com Specifications Table F-1: Tower Server Specifications continued Feature English Units Metric Units Relative humidity (noncondensing) Operating 20% to 80% 20% to 80% Nonoperating 5% to 95% 5% to 95% HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
50°F to 95°F 10°C to 35°C Shipping -4°F to 140°F -30°C to 60°C Relative humidity (noncondensing) Operating 20% to 80% 20% to 80% Nonoperating 5% to 95% 5% to 95% HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
At least one slot must be populated with an ECC 200-MHz Registered DDR DRAM DIMM. A PPM must be inserted into the PPM slot 1. For more information on minimum hardware configuration, refer to the HP ProLiant ML350 Generation 3 Server Maintenance and Service Guide at www.hp.com/servers/proliant...
For updated information on supported operating systems for this server, log on to the Internet at the following website: www.hp.com/servers/proliant or download a spreadsheet of supported operating systems for HP servers at the following ftp site: ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf For the latest information on Linux version and support, log on to the Internet at the following website: www.compaq.com/products/servers/linux.html...
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PXE 1-14 audible warnings D-8 brackets, cable management arm 2-7, 2-16 authorized reseller xiii BSMI Notice A-7 button, Power On/Standby, rack available recovery options, additional models 2-29 information D-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-1...
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2-11 system fan 4-13 UPS, protecting server 2-6 controllers CD-ROM drive boot order 5-5 troubleshooting D-11 secondary IDE, disabling 5-7 troubleshooting, additional custom POST message, setting 5-8 information D-11 Index-2 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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D-8 Class B notice A-3 electrostatic discharge See ESD compliance information A-4 equipment damage, warning 2-1 equipment modification A-4 mouse compliance A-5 notices A-2 rules and regulations A-2 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-3...
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2-16 NIC 1-14 cage nuts 2-18 ports and connectors 1-14 chassis components 2-12 processors 1-13 component rails 2-14 rear panel connectors 1-7 system board components 1-10 Index-4 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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APIC 5-7 lithium battery See batteries PCI configuration 5-4 LPT Port, settings 5-4 Japanese Notice A-7 maintenance and service guide jumpers, SCSI devices E-13 website D-14, F-5 Management CD 2-31 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-5...
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A-10 Commission A-2 specifications A-10 Japanese A-7 Power On/Standby button, rack NUMLOCK power-on state, setting 5-4 models 2-29 NVRAM, clearing E-12 Power On/Standby button, summary E-3 opening bezel 3-4 Index-6 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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PXE (preboot execution environment) saving 5-2 enabling 1-14, 5-4 Server Asset Text menu 5-6 server features 1-16 server configuration 2-33 Server Passwords menu 5-5 System Options menu 5-3 Quicklock 5-6 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-7...
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3-9 SCSI hard drives, installation system board battery 3-47 guidelines 3-12 resources See also documentation CarePaq D-14 HP ProLiant ML350 Generation 3 Server Maintenance and Service Guide D-14 Index-8 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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2-28 stabilizers 2-4 preconfigured operating system 2-30 standard hardware, features 1-4 processors 1-13 storage devices 3-10 rear panel connectors 1-7 registration 2-34 SCSI devices 4-2 security features 1-17 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-9...
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D-7 NIC indicator E-4 SmartStart D-11, D-12 Power On/Standby E-4 software problems, additional redundant power supply failure E-4 information D-10 summary E-3 steps D-3 unit ID indicator E-4 Index-10 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide...
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D-14 Survey Utility 5-12 wake support 5-7 updating ROM 3-34 warnings warranty 1-15, D-14 access panel, removing D-8 wrist strap, using B-2 audible D-8 batteries A-8 HP ProLiant ML350 Generation 3 Server Setup and Installation Guide Index-11...
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