IMPORTANT—PLEASE READ All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice. For the most up-to-date version of this manual, please see our website: https://shop.truefitness.com/customer-service/user-manuals/ CONTACTING OUR SUPPORT TEAM To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am - 5:00pm (CST): •...
REPORTING FREIGHT CLAIMS OR PARTS DAMAGE Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow. Severe Damage—Obvious damage to external packaging and internal product. Please refuse the shipment and it will be returned to TRUE by the carrier.
TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS............5 POWER REQUIREMENTS..........................7 GROUNDING INSTRUCTIONS........................7 SPACE REQUIREMENTS...........................8 SPECIFICATIONS..........................8 WARNING DECALS...........................9 COMPLIANCES...........................9 PROPER USE............................10 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST........................11 ASSEMBLY STEPS..........................16 PRODUCT FEATURES BASE OVERVIEW............................26 CONSOLE OVERVIEW..........................27 CARE AND MAINTENANCE INSPECTION..........................28 CLEANING THE EQUIPMENT........................28 LEVELING THE EQUIPMENT........................28 ADJUSTING THE EQUIPMENT.........................29 PREVENTATIVE MAINTENANCE......................31...
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS This equipment intended for in-home use only. Do not use this product in any commercial, rental, school or institutional setting. • Read and understand all instructions and warnings prior to use. • Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician.
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• Use a TRUE AC power cord or AC/DC adapter only. • While the treadmill is in use, proceed at a speed that the user can safely maintain with the ability • Position this product so the power cord plug is to immediately engage the safety key to stop the accessible to the user.
(usually on the front of the unit). Depending on where you live voltage requirements grounded differ. outlet grounding pin Power Information Line Rated Number of Max Power Frequency Model Voltage Current Units per Plug/Outlet Dissipation (Hz) (Amps) Circuit (Watt) NEMA 5-15 Dedicated TPS1001-35/3001-35/8001-35 50/60Hz 1230...
SPACE REQUIREMENTS TRUE recommends leaving a minimum of 24” (61cm) on each side of the equipment and a 79” (200cm) safety zone at the rear of the equipment. 24” (61cm) 24” 79” (61cm) (200cm) 24” (61cm) SPECIFICATIONS • DIMENSIONS (L X W X H) 79”...
WARNING DECALS WARNING: Replace warning labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE product support (service@truefitness.com | 800.883.8783). console serial number location base serial number location COMPLIANCES This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.
PROPER USE HOW TO USE THE SAFETY KEY The safety key is a tethered device that attaches to the user and the treadmill. Removal of the safety key from the treadmill will stop belt motion to prevent injury if the user is unable to continue. A.
ASSEMBLY INSTRUCTIONS NOTE: Supplemental video available @TRUEFitnessservicevids. PREASSEMBLY CHECKLIST BASIC GUIDELINES FOR SETTING UP THE EQUIPMENT After removing the equipment from the packaging, place the equipment on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet. DANGER: Do not use an extension cord or ungrounded outlet.
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TPS9100B ASSEMBLY, UPPER, TPS W/ UPPER IO TPS* ASSEMBLY, BASE, TPS* *Base assembly parts for Performance Treadmill models are as follows: • TPS91201-35 | TPS1001-35 • TPS91301-35 | TPS3001-35 • TPS91401-35 | TPS8001-35 TPS91501-35 PEDESTAL, RIGHT, TPS, MATTE BLACK TPS91601-35...
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Box Contents Part Description TPS9109 COVER, REAR CONSOLE, TPS, BLACK RT0136BK COVER, WIRE, BLACK PS0036A POWER CORD, RIGHT ANGLE, PS 300CM XM0137 ASSEMBLY, POLAR CHEST STRAP, T34, XHA-T34 MAN-TPS MANUAL, TPS1000/TPS3000/TPS8000...
ASSEMBLY STEPS Step 1—Remove Motor and Pedestal Covers Parts Used in this Step Tools Used in this Step Item Part Description #2 Phillips Screwdriver PS0035 SCREW, M5XP0.8X15MM SCA5-15 TPS9501 TRIM, MOTOR HOOD, LEFT, BLACK TPS9502 TRIM, MOTOR HOOD, RIGHT, BLACK TPS9500 COVER, MOTOR, BLACK A.
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Step 2—Attach Pedestal Assemblies Parts Used in this Step Tools Used in this Step Item Part Description 5mm Allen Wrench PS0103 BOLT, M8 X 75MM, K-298A RT0011 LOCK WASHER, INTERNAL TOOTH - SPD8 TPS91501-35 PEDESTAL, RIGHT, TPS, MATTE BLACK 17mm Wrench TPS91601-35 ASSEMBLY, LEFT PEDESTAL WITH IO CABLE A.
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Step 3—Route and Connect Lower Cables—Install Optional Auxiliary Power Supply (if needed*) *NOTE: Certain touch screen and PVS consoles require the optional auxiliary power supply. Parts Used in this Step Tools Used in this Step Item Part Description Wire Cutters* 00595500* FUYANG POWER SUPPLY 12V 6AMP TC6085_005*...
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Step 3—Route and Connect Lower Cables—Install Optional Auxiliary Power Supply (if needed*) Continued *NOTE: Certain touch screen and PVS consoles require the optional auxiliary power supply. IF THE OPTIONAL POWER SUPPLY IS BEING USED, CONNECT THE AUXPS POWER CABLE FROM THE LEFT PEDESTAL TO THE DC CONNECTOR ON THE POWER SUPPLY SECURE OPTIONAL POWER...
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Step 4—Attach the Upper Assembly and Connect Cables Parts Used in this Step Tools Used in this Step Item Part Description 5mm Allen Wrench TPS9100B ASSEMBLY, UPPER, TPS W/ UPPER IO TPS8123 SCREW, M8 X 90MM TPS9104 COVER, RIGHT, UPPER , TPS, BLACK TPS9105 COVER, LEFT, UPPER, TPS, BLACK A.
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Step 5—Tighten Pedestals Parts Used in this Step Tools Used in this Step Item Part Description 5mm Allen Wrench PS0103 BOLT, M8 X 75MM, K-298A TCS4035 BOLT, M10xP1.5x25 17mm Wrench A. Fully tighten the two (2) bolts on the front of the left and right pedestals. B.
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Step 6—Attach Console, Connect Power Cord, Configure, and Calibrate Parts Used in this Step Tools Used in this Step Item Part Description #2 Phillips Screwdriver CONSOLE MAST ASSEMBLY CONSOLE PS0036A POWER CORD, RIGHT ANGLE, PS, 300CM A. Using a #2 Phillips screwdriver, secure the console to the console mast using the hardware preassembled to the console (00567800 // SCREW, M5-.8X12 COMBO PHILLIPS/COMMON TRUSS HEAD - ACG BLACK // QTY 4).
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Step 7—Attach Rear Console Cover, Wire Cover, Motor Cover, and Cap Covers Parts Used in this Step Tools Used in this Step Item Part Description #2 Phillips Screwdriver TI0076 PHCS, M4XP0.7X12 TPS9109 COVER, REAR CONSOLE, TPS, BLACK RT0136BK COVER, WIRE, BLACK RT0137 PHCS, M3X12 - SCI4-12, BK PS0035...
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Step 8—Attach the Safety Key Tools Used in this Step #2 Phillips Screwdriver A. Remove the safety key from the hardware kit. B. Attach safety key magnet to front of the treadmill. C. Use the screw on the upper assembly bottom cover to tether the safety key to the treadmill. IMPORTANT! •...
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Step 9—Level the Treadmill A. Verify the treadmill is resting on the floor and not on any packaging materials. B. Use the wing nuts on the leveling feet to adjust the feet until the treadmill is level. C. Once the treadmill is level, fully tighten both wing nuts. NOTE: You should be able to loosen and tighten the wing nuts by hand.
PRODUCT FEATURES BASE OVERVIEW Console Assembly Contact Heart Contact Heart Rate Grip Rate Grip Safety Straddle Covers Soft System® Belt Power Cord Inlet ON/OFF Switch Circuit Belt Breaker Adjustment Bolts Adjustable Soft Leveling Select* Feet Console Assembly—The console allows the user to set Belt Adjustment Bolts—An adjustment system that allows up a workout program and control the treadmill during a the users to adjust the belt tracking and tension as needed.
CARE AND MAINTENANCE It is important to perform the minor maintenance tasks described in this section. Failure to maintain the treadmill as described here could void the TRUE Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.
ADJUSTING THE EQUIPMENT RUNNING BELT ALIGNMENT Proper belt alignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few simple adjustments. If you are unsure about this procedure, contact TRUE product support: • www.truefitness.com •...
TENSIONING THE RUNNING BELT If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most cases the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this procedure, contact TRUE product support: •...
LUBRICATING THE TREADMILL Items Used in this Procedure For optimal performance, TRUE recommends lubricating the treadmill running belt and deck with TRUE lubricant every 200 miles. 8mm T-Handle Allen Wrench To lubricate the deck and belt A. Press the STOP key. B.
ADDITIONAL INFORMATION TROUBLESHOOTING This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes, and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual.
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Fault Code Category Description Cause Corrective Action Fault CN00: Corrupted Console Corrupted brainboard Corrupt software Power cycle machine -- Console Configuration configuration / fails integrity Reconfigure console Firmware and software check versions are not Reinstall software/firmware compatible -- Contact TRUE product support Fault CN01: Internal Console...
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Fault Code Category Description Cause Corrective Action Fault SP01: Belt Under Speed Tread motor rpm is below High belt/deck friction Lubricate tread belt -- Speed target rpm Contact TRUE product High belt tension support Low line voltage Check drive belt and walking Dirty or misaligned belt tension speed sensor...
WARRANTY INFORMATION LIMITED WARRANTY THIS PRODUCT IS INTENDED ONLY FOR USE AS DESCRIBED HEREIN AND THIS LIMITED WARRANTY IS VALID ONLY IN THE UNITED STATES AND CANADA All TRUE Fitness products are distributed by TRUE and are warranted to the original registered product purchaser and the ®...
WARRANTY DETAILS All TRUE Fitness products are distributed by TRUE and are • No one is authorized to change, modify, or extend the warranted to the original registered product purchaser terms of this limited warranty. and the parts of the TRUE product (the “Product”) listed •...
WARRANTY REGISTRATION PLEASE RETAIN THIS PORTION FOR YOUR RECORDS Thank you for purchasing a TRUE product! BASE SERIAL NUMBER: To validate your product warranty, you must register CONSOLE SERIAL NUMBER: your product within 30 days of purchaser’ s receipt of this product.
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