to Telephone Support personnel to resolve
issues
If telephone support is unsuccessful, Covert or its
authorized dealer will instruct the customer on how
to receive warranty repaid as provided below.
Service is available in the United States.
Outside the US, service is available through the
distributor/reseller of purchase.
All returns must have a RMA number
provided by Covert. Copy of Proof of
Purchase required for all returns.
Covert is not responsible for lost or
damaged merchandise incurred during the
shipping process.
Insurance for returns is at the discretion of
the customer, additional chargers apply for
return shipping.
Covert reserves the right to charge for service in
exception cases. A description of the depot process
may be obtained from the authorized Covert
reseller/distributor. Depot service is at Covert's or
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