Troubleshooting - Konica Minolta Magicolor 2550 Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
The printer stops respond-
ing.
Checking the version num-
ber of the printer driver.
The dialog box displays
incorrectly after you select
another manufacture's
printer and then select the
magicolor 2550 again.
The custom paper size is
different from the size that
was set.
When printing 2 pages on a
single sheet of paper, the
pages are not centered on
the paper.
34
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Transparency," is
specified for Tray 1 or Tray 2, a media type
error appears and the printer stops. Be sure
to specify a media type supported by Tray 1
and Tray 2.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
Click the following files, and then select Get
Info from the File menu.
For Mac OS X 10.3 and 10.4:
/Library/Printers/KONICAMINOLTA/PDEs/
KONICA MINOLTA mc2550 Color.plugin
For Mac OS X 10.2:
/Library/Printers/PPD Plugins/KONICA
MINOLTA mc2550 Color.plugin
Close the Print dialog box, and then open it
again.
Depending on the operating system, the cus-
tom paper size settings may change slightly
due to OS round of errors in unit conversion
(for example, 5.80" may change to 5.79").
Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio
Troubleshooting