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Do you have a question about the creative expect 350 and is the answer not in the manual?

Questions and answers

Shanti Rudge
January 29, 2025

Can you park the embroidery arm manually

Summary of Contents for Pfaff creative expect 350

  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic safety precautions should always be followed, including the following: Read all instructions before using this sewing machine. Keep the instructions at a suitable place close to the machine. Make sure to hand them over if the machine is given to a third party.
  • Page 3 • Switch the sewing machine off (“0”) when making any adjustment in the needle area, such as threading needle, changing needle, threading bobbin, or changing presser foot, etc. • Never drop or insert any object into any opening. • Do not use outdoors. •...
  • Page 4: Federal Communication Commission Interference Statement

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the authorized PFAFF® retailer or an experienced radio/TV technician for help. The included interface cable should be used in order to ensure compliance with the limits for a Class B digital device.
  • Page 5: Ce Declaration Of Conformity

    CE Declaration of Conformity VSM Group AB Soldattorpsgatan 3, SE-554 74 Jonkoping, Sweden declare that the product: Household Sewing Machine PFAFF® Creative Expect™ 350 complies fully with following EU directives: • 2014/35/EU Low Voltage Directive • 2014/30/EU EMC Directive • 2011/65/EU RoHS Directive and that the relevant harmonized standards are applied as listed: •...
  • Page 6: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ............1 Hooping the Fabric ............. 25 Machine Overview ..............1 Attaching and Removing the Hoop ........ 25 Needle Area ................2 The Touch Screen ..........26 Right Side ................2 Common Functions............. 26 Top of Machine ..............2 OK..................
  • Page 7 Mirroring ................37 Start/Pause ................53 Balance Stitch ............... 37 Thread Cut ................53 Free-Motion ................37 Thread Color Blocks ............54 Basic Sewing Techniques ........... 38 Number of Stitches in Current Color Block ....54 Seam .................. 38 Return To Embroidery Edit ..........54 Start to Sew –...
  • Page 9: Introduction

    INTRODUCTION Machine Overview 1. Feed Teeth Lever — Move from side to side to 8. Start/Stop Button — Press to start and stop sew- engage or disengage the feed teeth. Positioned at ing without using the foot control. the back of the free arm, see page 20. 9.
  • Page 10: Needle Area

    Needle Area 1. Buttonhole Lever — Used for buttonhole sew- ing. 2. Built-in Needle Threader — Thread the needle quickly and easily. 3. Needle Holder with Needle Clamp Screw — Secures the needle. 4. Needle Thread Guide — Helps maintain thread flow when sewing.
  • Page 11: Overview Accessories

    13. Embroidery Hoop (100x100) Included Accessories Not in Picture • Needles • Foot control • Power cord Optional Accessories Additional optional accessories are available for your machine. Check with your authorized PFAFF® retailer for more information. Introduction  –   3...
  • Page 12: Presser Feet

    Presser Feet 0A – Standard Presser Foot (attached to the machine upon delivery) This foot is used for general sewing on most types of fabric. The bottom of the foot is flat, so that the fabric is held down firmly against the feed teeth while sewing. It also has a wide slot so that the needle can move from left to right, depending on which stitch you sew.
  • Page 13: Function Buttons

    Function Buttons Reverse Press and hold the Reverse button to sew in reverse. Release it to resume sewing forward. The machine sews in reverse only as long as the reverse button is pressed. Only available for the following: straight stitch and zigzag stitch - 1-001 to 1-003, 1-008, and 1-010 to 1-012. Start/Stop Press the Start/Stop button to start and stop the machine sewing or embroidering without using the foot control.
  • Page 14: Stitch Overview

    Stitch Overview Utility Stitches № Stitch Presser Thread Name Description Foot tension Straight Stitch, center For all types of sewing. Select from 29 different nee- needle position dle positions. Straight Stitch, left For all types of sewing. needle position Straight Stitch, right For all types of sewing.
  • Page 15 № Stitch Presser Thread Name Description Foot Tension Two-step Zigzag For stretch sewing or patching. For medium and Stitch, Reinforced heavy fabrics. Elastic Stitch For sewing seams in stretch fabrics. Stretch Seam/Over- Seam and overcast in one step along the edge or cast Stitch trim later.
  • Page 16 № Stitch Presser Thread Name Description Foot Tension Blind Hem Stitch Sew hems that are practically invisible from the right side of the fabric. It is used for skirts, dresses, trousers, curtains, etc. For non-stretch fabric. Elastic Blindhem Sew hems that are practically invisible from the Stitch right side of the fabric.
  • Page 17: Stitch Menu Overview

    № Stitch Presser Thread Name Description Foot Tension Satin Stitch Wide This is a closely spaced zigzag stitch for appliqué or bar-tacking. Use a stabilizer or interfacing to avoid puckering. Satin Stitch This is a closely spaced zigzag stitch for appliqué, bar-tacking, etc.
  • Page 18: Preparations

    PREPARATIONS Unpacking Machine and Embroidery Unit After lifting the machine out of the box and removing all packing material and the plastic bag, wipe the ma- chine, particularly around the needle and needle plate to remove any oil before sewing. When unpacking the embroidery unit, do not throw away the white styrofoam inside the machine box, as this is designed for storing the embroidery unit when not in use.
  • Page 19: Usb Port

    USB Port Thread Sensor Your machine has one USB port for connecting USB If the needle thread breaks or bobbin thread is run- devices such as a memory stick. USB plugs can only ning low, the machine stops and a pop-up appears be inserted one way –...
  • Page 20: Spool Pins

    Spool Pins Your machine has three spool pins, a main spool pin and two auxiliary spool pins. The spool pins are designed for various types of thread. The main spool pin is used in a horizontal position (the thread reels off the spool) and the auxiliary spool pins in a vertical position (the thread spool rotates).
  • Page 21: Threads

    Threads There are many threads on the market today devel- oped for different purposes. Your machine is designed for different types of threads and spool sizes. All Purpose Sewing Thread All purpose sewing thread is made of synthetic, cotton or cotton covered polyester. This type of thread is used for most sewing projects, including garments, home decor, and quilting.
  • Page 22: Stabilizers

    Stabilizers Tear-Away Stabilizers Tear-away stabilizers are used with stable woven fabrics. Hoop with the fabric when embroidering. Tear away excess stabilizer after stitching. Iron-on Tear-Away Iron-on tear-away is a more stable stabilizer that has a slick side that will iron on to fabric. It is recom- mended for knits and all unstable fabrics.
  • Page 23: Needles

    Needles The sewing machine needle plays an important role in successful sewing. Use only quality needles. We recom- mend needles of system 130/705H. The needle package included with your machine contains needles of the most frequently used sizes. Be sure to match the needle to the thread you are using. Heavier threads require a needle with a larger needle eye. If the needle eye is too small for the thread the needle threader may not work properly.
  • Page 24: Changing The Needle

    Changing the needle Note: Before you begin changing the needle, it can be helpful to place a small piece of paper or fabric under- neath the needle area, over the hole in the needle plate, so that the needle doesn't accidentally fall down into the machine.
  • Page 25: Bobbin Winding

    Bobbin Winding 1. Place the thread spool on the spool pin. Slide a 6. Push the bobbin winding spindle to the right. spool cap firmly against the spool. When the winding spindle is pushed to the right, a bobbin winding pop-up is shown on the dis- 2.
  • Page 26: Threading The Upper Thread

    Threading the Upper Thread Important! Make sure that the presser foot is raised and the needle is in its highest position by turning the handwheel toward you. This is very important to help ensure that the machine is correctly thread- ed.
  • Page 27: Using The Needle Threader

    Using the Needle Threader The built-in needle threader allows you to thread the needle quickly and easily. The needle must be in its highest position to use the built-in needle threader. Turn the hand wheel to- wards you until the needle is in its highest position. It is also recommended that you lower the presser foot.
  • Page 28: Threading For Twin Needle

    Threading for Twin Needle 1. Replace the sewing needle with a twin needle. Make sure that the presser foot and needle are in the up position. 2. Place the auxiliary spool pins in the designated slots on the top of the machine, then add the felt pads for more stability.
  • Page 29: Thread Tension

    Thread Tension To set the thread tension, turn the dial on top of the machine. Depending on the fabric, thread, etc, the tension may need to be adjusted. For the best stitch appearance and durability, make sure the needle thread tension is correctly adjusted. For general sewing, the threads evenly meet between the two layers of fabric (A).
  • Page 30: Changing The Presser Foot

    Changing the Presser Foot 1. Make sure that the needle is in the highest po- sition. Pull the presser foot down and towards you. 2. Line up the pins on the foot with the gap un- derneath the presser foot holder. Press upwards until the foot snaps into place.
  • Page 31: Embroidery Preparations

    EMBROIDERY PREPARATIONS Embroidery Unit Overview 1. Embroidery arm 2. Embroidery hoop attachment 3. Embroidery unit plug 4. Embroidery unit release button (underside) Embroidery Hoop Overview 1. Embroidery hoop connector 2. Outer hoop 3. Inner hoop 4. Center marks 5. Retaining screw Embroidery Foot The Embroidery Foot is recommended for hoop embroidery and free-motion sewing.
  • Page 32: Designs

    Designs 180 designs are included in the machine memory. These designs, along with the ten built-in embroi- dery fonts, are shown on the screen in the Embroi- dery Mode. Note: Your machine can only load embroidery files in the .VP3 format. Connecting the Embroidery Unit When embroidering always place your sewing machine and embroidery unit on a single, flat, and...
  • Page 33: Hooping The Fabric

    Hooping the Fabric For the best embroidery results, place a layer of stabilizer beneath the fabric. When hooping stabi- lizer and fabric make sure that they are smooth and securely hooped. 1. Loosen the screw (A) on the larger outer hoop. Remove the inner hoop.
  • Page 34: The Touch Screen

    THE TOUCH SCREEN Common Functions The following functions on the screen are used frequently. Confirms changes and pop-up messages and re- turns to previous window. Cancel Cancels changes and pop-up messages and returns to previous window. Settings Touch Settings Button to open the settings window. Settings that are recommended will automatically Machine Settings be set when loading stitches and/or designs.
  • Page 35: Settings

    To select a different hoop size, touch the hoop se- lection button. A list will appear with hoop choices, including hoops that are available to purchase from your authorized PFAFF® retailer. Clear Download Cache Touch the Clear Download Cache button to remove all saved files from the machine memory to free space.
  • Page 36: Embroidery And Sewing Settings

    Restore to Factory Default Settings Restoring your sewing machine to factory default settings erases any changes or adjustments made to the machine’s settings, essentially resetting it to its original state. This can be a useful troubleshooting step for resolving issues, but it will also erase any saved settings or configurations.
  • Page 37: Firmware Update Using A Usb Device

    Firmware Update Using a USB Device It is always recommended to install the latest firm- ware in your machine. Visit the PFAFF® website at software.PFAFF.com and find your machine. Here you will find the avail- able updates. Follow the steps below to download and install the firmware update.
  • Page 38: Wifi & Mysewnet Services

    WiFi Introduction Your machine features WiFi which makes it possible to connect your machine wirelessly to the mySew- net services. Follow the steps below to connect your machine. Getting Started with WiFi Touch the mySewnet button in the top bar, and then the Settings Button in the top corner or bottom corner of the screen.
  • Page 39: Complementary Software (Pc And Mac)

    Complementary Software (PC and MAC) Visit the mySewnet™ website at www.mysewnet. A computer software package is available for your com to get support and to download the software. machine. It adds the following features: More information and detailed installation instruc- •...
  • Page 40: Connect To Mysewnet On Your Machine

    Connect to mySewnet on Your Machine When you have established a WiFi connection, touch the exit icon to return to the mySewnet login page where you can sign in. If you do not have a user name and password, select Create Free Ac- count.
  • Page 41: Sewing

    SEWING Sewing Mode – Overview In sewing mode you can select stitches, adjust and sew them. Your selected stitch will be shown in actual size in the stitch field. 1. Sewing mode indicator 10. Start / Stop 17. Stitches 2. Presser foot recommendation 11.
  • Page 42: What Is A Stitch

    What is a Stitch? A stitch either consists of a single stitch as in a straight stitch, or as two individual stitches, e.g., in a zigzag. Furthermore, a stitch is also the complete stitch, meaning it is made up by the total of the indi- vidual stitches in the stitch, such as a 3 step zigzag or a decorative stitch.
  • Page 43: Fabric Guide

    Fabric Guide Different fabrics for each group, suitable for your projects, are listed below. Note: Some fabrics have excess dye which can cause discoloration on other fabrics or on your embroidery ma- chine. This discoloration may be very difficult or impossi- ble to remove.
  • Page 44: Stitch Width

    Stitch Width Increase or decrease the stitch width using + and - in the control. The number above the control shows stitch width in millimeters (mm). Changed stitch position may limit the stitch width adjustments. Stitch Length Increase or decrease the stitch length using + and – in the control.
  • Page 45: Mirroring

    Mirroring To mirror a stitch or stitch program lengthwise, touch the mirror end to end button. To mirror a stitch or stitch program sideways, touch the Mirror Side to Side button. Side to side End to end Note: Some stitches e.g. buttonholes cannot be mirrored. Balance Stitch If you are experiencing uneven stitch results when sewing, it may be necessary to adjust the balance.
  • Page 46: Basic Sewing Techniques

    Basic Sewing Techniques Seam A seam sews two pieces of fabric together with a seam allowance that will usually be pressed open. In most cases, edges of the seam allowance are finished with an overcast stitch before sewing the seam. Seams in stretch fabric must stretch with the fab- ric.
  • Page 47: Change Sewing Direction

    Change Sewing Direction To change sewing direction, stop the machine. Press the Needle Stop button to activate the Needle Up / Down position button. The needle is brought down into the fabric. Needle Up / Down Button Raise the presser foot. Pivot the fabric around the needle to change sew- ing direction as desired.
  • Page 48: Blind Hems

    Blind Hems The blind hem creates an invisible hem on gar- ments. There are two types of blind hem; one is rec- ommended for medium to heavy woven fabric (1), the other for medium to heavy stretch fabric (2). The blind hem is not suggested for light weight fabric, leather and vinyl.
  • Page 49: One-Step Buttonhole

    One-Step Buttonhole Sew buttonholes perfectly sized for your button. The fabric should be interfaced and/or stabilized where buttonholes are to be sewn. 1. Mark the start position of the buttonhole on the fabric (A). 2. On the One-Step Buttonhole Foot, push the but- ton holder open by pushing the lever backwards (B).
  • Page 50: Sew Zippers

    Sew Zippers The Zipper Foot can be attached on either the right or the left of the needle, making it easy to sew both sides of the zipper. To sew the right side of the zipper, attach the foot in the left presser foot position.
  • Page 51: Sewing Pop-Up Messages

    Sewing Pop-up Messages Bobbin Thread Low When the bobbin thread is running low, a pop-up message appears giving you notice that you will soon need to change the bobbin. This gives you an opportunity to plan when you want to change your bobbin.
  • Page 52: Embroidery

    EMBROIDERY Getting Started to Embroider To enter embroidery mode, slide on the embroidery unit. Make sure that the area is clear so that the em- broidery unit can calibrate when needed. Note: You can not access the sewing mode while having the embroidery unit on.
  • Page 53: Create Embroidery Text

    Create Embroidery Text To create a text, open the font menu and touch your desired font on the screen. You can change the font and size of the text as desired. Once you’ve written your text, touch the confirm button to load it into text edit mode.
  • Page 54: Embroidery Edit - Overview

    Embroidery Edit – Overview In embroidery edit you can adjust, combine, save and delete designs and fonts. The loaded design(s) are shown in the embroidery area. 1. Embroidery area 2. Rotate options 3. Scale options 4. Thread color edit / Background color 5.
  • Page 55: Rotate

    Rotate Touch the different Rotation buttons to rotate the selected design(s).You can rotate your design 90°, 10° and 1 degree. When rotating, the selected design(s) will be rotated around the center point of the selected design(s). Thread Color Edit / Background Color Touch the Thread Color Edit / Background Color to view a list of thread colors in the selected design(s) and change the background color for the hoop.
  • Page 56: Hoop Selection

    Hoop Selection To select a hoop size, touch the Hoop Selection but- ton. A list will appear with hoop choices. After selecting your hoop size, the list will close automatically. Scale With the touch function, scale, you can increase or decrease the size of the selected design(s) without changing the number of stitches.
  • Page 57: Multi-Select

    Multi-Select Touch the Multi-select button to add more designs to the embroidery after choosing your desired de- signs, touch the embroidery edit button to do any changes. If you have selected two or more designs and want to combine them to be adjusted as one design, touch the Group/Ungroup button.
  • Page 58: Embroidery Edit Pop-Up Messages

    Embroidery Edit Pop-up Messages Too many designs selected. Please remove a design and try again. This pop-up appears for one of the following rea- sons: • The design combination contains too many color blocks. • There are too many designs in the combination. •...
  • Page 59: Save Design To The Mysewnet Cloud

    Save Design to the mySewnet Cloud You can choose to save the file to the mySewnet cloud folder or to a USB device. Previously saved designs are shown. Touch the mySewnet tab at the top of the screen, then touch the Save to Cloud, choose the folder, then name your file and touch the Save button to confirm.
  • Page 60: Mysewnet Library

    mySewnet Library mySewnet library is a service where you can get ac- cess to thousands of embroidery designs. Visit our website to read more about this service and start your subscription. If you have a subscription, WiFi is connected and you have logged in to your mySewnet account, the mySewnet library will be visible in your machine.
  • Page 61: Embroidery Stitch-Out

    EMBROIDERY STITCH-OUT To proceed to Embroidery Stitch Out, touch the Confirm button in the Embroidery Edit overview. Embroidery Thread Tension For optimal embroidery results, set the thread tension to a range of 1-2. Adjust as needed to achieve the best outcome for your specific project.
  • Page 62: Thread Color Blocks

    Thread Color Blocks All colors in the loaded design(s) are shown in the order they will be embroidered with thread color blocks. Touch the Color List to view a full list of all colors used in the design. Touch the arrows in the color list to see all of the color blocks.
  • Page 63: Exact Positioning

    Exact Positioning Use the design placement feature to place a design on an exact location on your fabric without re-hoop- ing. It can also be useful when you want to embroi- der a design to exactly match a specific spot on your project or next to a previously embroidered design.
  • Page 64: Maintenance

    MAINTENANCE Cleaning the Machine To keep your sewing machine operating well, clean it often. No lubrication (oiling) is needed. Wipe the exteri- or surface of your machine with a soft cloth to remove any dust or lint built up. Cleaning the Bobbin Area Raise the needle and turn off the machine.
  • Page 65: Troubleshooting

    Clean bobbin holder. Solution: Possible cause: Wrong bobbins being used. Use bobbins that are the same style as those that come with the machine (PFAFF® Class 15 trans- Solution: parent bobbins) – don’t substitute. Bobbin Thread Showing on Top of Fabric Possible cause: Top thread too tight.
  • Page 66 Possible cause: Bobbin winding spindle not fully engaged, therefore bobbin not winding. Check that the bobbin winding spindle has been fully engaged before starting to wind. Solution: Possible cause: Bobbin is winding sloppily because thread end not held at beginning of winding process. Before starting to wind, hold the thread tail (coming out of the bobbin) securely, allow the bobbin to Solution: partially fill, then stop to trim the thread tail close to the bobbin.
  • Page 67 Make sure power cord/foot control are correctly seated in machine and power supply. Solution: Possible cause: Wrong bobbins being used. Use bobbins that are the same style as those that come with the machine (PFAFF® Class 15 trans- Solution: parent bobbins)– don’t substitute. Needles Breaking Possible cause: Bent, dull or damaged needle.
  • Page 68: General Problems

    The sockets and function buttons on the machine can be sensitive to static electricity. If the screen Solution: does not respond to touch, turn the machine OFF and then ON again. If the problem persists, con- tact your authorized PFAFF® retailer. Embroidery Problems Possible cause: The Embroidery Design Is Distorted 60 ...
  • Page 69 • The fabric must be tightly hooped. Solution: • Hoop the fabric in such a way that the inner hoop exactly matches the outer hoop. • Clear area around the embroidery unit. • Make sure the hoop connector is inserted all the way into the hoop attachment on the embroidery arm.
  • Page 70: Service

    Service Have Your Sewing Machine Serviced Regularly by Your Local Authorized Retailer! If you have followed this troubleshooting information and still have problems, contact your retailer. It may be helpful to bring the fabric, thread and stabilizer you are using with you. If you have a stitch out that shows the problem, please bring that as well.
  • Page 71 Consult your local authorized PFAFF® retailer, and be sure to visit our website at www.pfaff.com for the latest updates of the firmware and the user’s guide.
  • Page 72 www.pfaff.com...