Datamax S-Class ST-3210 Operator's Manual page 48

If experiencing this problem...
No Communications:
Poor print quality or no printing:
38
Try this solution...
Ÿ The parser mode setting between the
printer and host may not match;
reconfigure, see Section 4.3.
Ÿ The communication parameters between
the printer and host may not match;
reconfigure to match, see Section 4.3.
Ÿ The interface connection may be faulty
or the cable may be incorrect or faulty;
check the
Appendix C for cable requirements.
Ÿ The printhead latch may not be locked;
lock the latch. See Section 3.2.
Ÿ The printhead may be dirty; clean per
Section 4.4.1.
Ÿ The heat setting may be incorrect for the
stock. Use the Darkness Control (see
Section 3.4), or adjust the heat setting
through the software program (software
will override the Front Panel setting). In
addition, print speed can also be used to
darken or lighten print.
Ÿ The type of ticket stock may be
incorrect (i.e., thermal transfer).
Ÿ The parser mode setting between the
printer and the host may not match;
reconfigure for the same emulation, see
Section 4.3.
Ÿ The printhead latch may not be locked;
lock the latch. See Section 3.2.
Ÿ The printhead may be dirty; clean per
Section 4.4.1.
ST/SV-3210 and ST/SV-3306
connections and see