Canon imageRUNNER ADVANCE DX 717iF Service Manual
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Canon imageRUNNER ADVANCE DX 717iF Service Manual

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imageRUNNER
ADVANCE DX
717iFZ/717iF
617iFZ/617iF
527iFZ/527iF
SERVICE
MANUAL
Canon
November 24, 2021
Rev. 7
CANON imageRUNNER ADVANCE DX 717iFZ Series Rev. 7 PRINTED IN U.S.A.
COPYRIGHT
2021 CANON INC.
©

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Summary of Contents for Canon imageRUNNER ADVANCE DX 717iF

  • Page 1 ADVANCE DX 717iFZ/717iF 617iFZ/617iF 527iFZ/527iF SERVICE MANUAL Canon November 24, 2021 Rev. 7 CANON imageRUNNER ADVANCE DX 717iFZ Series Rev. 7 PRINTED IN U.S.A. COPYRIGHT 2021 CANON INC. ©...

  • Page 2: Important Notices

    When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

  • Page 3: Explanation Of Symbols

    Important Notices Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. Remove the claw. Check visually. Insert the claw. Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector.
  • Page 4 Important Notices 2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

  • Page 5: Table Of Contents

    Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 How to Handle the Laser Scanner Unit....................2 Power Supply / Lithium Battery......................3 Power Supply Guidelines........................3 Notes When Handling a Lithium Battery....................3 Turn power switch ON........................... 3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Points to Note Before Servicing......................4...
  • Page 6 Contents Scanner Unit............................42 Pickup Feed System........................... 43 Controller System..........................49 Overview............................49 Startup Sequence..........................51 Shutdown Sequence........................... 52 Motion Sensor.............................52 Laser Exposure System........................54 Overview............................54 Laser ON/OFF Control.........................54 Scanner Motor Control.........................55 APC (Auto Power Control)........................55 BD Detection Correction Control......................56 Image Formation System........................
  • Page 7 Contents 4. Periodical Service..................98 Periodically Replaced Parts......................99 Consumable Parts List........................100 Host Machine............................100 Cassette Module-AG......................... 100 Envelope Cassette Module-A1......................100 High Capacity Cassette Feeding Unit-D1.................... 101 Cassette Feeding Unit-AR1........................101 5. Parts Replacement and Cleaning............... 102 Preface............................103 Outline..............................103 Parts List............................
  • Page 8 Contents Removing the Main Controller PCB....................179 Removing the Low-Voltage Power Supply PCB................... 182 Removing the DC Controller PCB.......................183 Removing the High-Voltage Power Supply PCB.................. 184 Removing the FAX Unit........................184 Removing the Control Panel Unit......................188 Removing the Control Panel CPU PCB Unit/LCD Unit................. 192 Removing the Inlet Unit........................197 Controller System (Finisher)......................199 Removing the Finisher Controller PCB....................199...
  • Page 9 Contents Actions at Parts Replacement......................248 Main Controller PCB..........................248 DC Controller PCB..........................250 Hard Disk............................251 After Replacing the Copyboard Glass....................254 After Replacing the Scanner Unit (Front).....................254 After Replacing the Scanner Unit (Back)..................... 255 Control Panel Unit..........................257 7. Troubleshooting...................259 Initial Check.............................260 Initial check items list.........................260 Troubleshooting Items........................261...
  • Page 10 Contents Inner Finisher............................372 Alarm Code............................. 373 Alarm Code Details........................... 373 9. Service Mode....................409 Overview............................410 Basic Operations..........................410 SITUATION Mode..........................413 Security Support..........................418 Service Mode Backup........................422 Output of Service Print Data.......................422 COPIER (Service mode for printer)....................427 DISPLAY (State display mode)......................427 I/O..............................443 ADJUST (Adjustment mode)......................
  • Page 11 Contents Installation Outline Drawing........................668 Checking the Contents ........................669 Installation procedure........................671 Setting after Installation........................690 Copy Card Reader-F1/Copy Card Reader Attachment-B5............. 691 Points to Note at Installation.......................691 Checking the Contents........................691 Installation Outline Drawing........................692 Essential Items to Be Performed Before Installation................692 Installation Procedure........................

  • Page 12: Safety Precautions

    Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...

  • Page 13: Laser

    Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings and external covers, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.

  • Page 14: Power Supply / Lithium Battery

    Safety Precautions Power Supply / Lithium Battery Power Supply Guidelines • As a general rule, do not use extension cords. If an extension cord must be used, one that meets the rated voltage and current of the product must be used. When using, untie the bundle and plug the power cord into the root to ensure the connection between the power cord and extension cord.

  • Page 15: Toner Safety

    Safety Precautions CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD. If deprived of power, the HDD can suffer a fault (E602). Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments.

  • Page 16: Points To Note At Cleaning

    Safety Precautions Points to Note at Cleaning When performing cleaning using organic solvent such as alcohol, be sure to check that the component of solvent is vaporized completely before assembling. Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device. 1.

  • Page 17: Product Overview

    Product Overview Product Lineup........7 Specifications........12 Parts Name......... 21...

  • Page 18: Product Lineup

    1. Product Overview Product Lineup Host machine without Finisher model  with Finisher model Name Control panel Feeder USB port (Front-right side of the machine) Power switch...

  • Page 19: Model Type

    1. Product Overview Name Right cover of the main unit Multi-purpose tray Right cover of the paper drawer Paper drawer 1 Left cover of the main unit Glass cleaning sheet storage box Motion sensor Finisher Output tray (Tray A) Output tray paper supporter Model Type Product name imageRUNNER ADVANCE DX 717 / DX 617 / DX 527...

  • Page 20: Pickup/Delivery/Image Reading System Options

    1. Product Overview Pickup/Delivery/Image Reading System Options Product name ADF Access Handle-A1 Cassette Module-AG1 Envelope Cassette Module-A1 High Capacity Cassette Feeding Unit-D1 Cassette Feeding Unit-AR1 Combination of installable pickup options Host machine model Combination of installable pickup options Console installation Desktop installa- tion DX717i / DX617i / No pickup options...
  • Page 21 Install 2 Envelope Cassette Module-A1 [3] and 1 Cassette yes if a Pedestal* is in- Module-AG1 [2] stalled Install 1 High Capacity Cassette Feeding Unit-D1 [4] only Install 1 Cassette Feeding Unit-AR1 [5] only CAUTION: *Pedestal provided by Canon sales companies...

  • Page 22: Function Expansion System Options

    1. Product Overview Function expansion system options Product name NFC Kit-E1 / NFC Kit-E2 Copy Card Reader Attachment-B5 Copy Card Reader-F1 Copy Control Interface Kit-A1 Super G3 FAX Board-AY1 Connection Kit-A2 for Bluetooth LE Remote Fax Kit-A1 IP FAX Expansion Kit-B1 PCL International Font Set-A1 Picture Login-A1 Barcode Printing Kit-D1...

  • Page 23: Specifications

    1. Product Overview Specifications Host machine Item Specifications Machine installation method Desk-top Photosensitive medium φ30mm, OPC Exposure method Semiconductor 4Beam Laser Charging method DC Roller Charging Developing method Dry, 1-component toner projection development Transfer method Roller Transfer Separation method Retard separation method without driving source Pickup method Stack bypass : Retard separation method Cassette : Retard separation method...

  • Page 24: Fax Specifications

    Up to 320 jobs Transmission Times Approximately 2.6 seconds (When sending LTR Canon original paper, Normal 8 pels x 3.85 line/mm, ECM (JBIG)) *1 When using an IP telephone service, facsimile communication may not be performed normally via an IP telephone line. It is recommended to use facsimile communication via a general telephone (Public Switched Telephone Network) line.

  • Page 25: Productivity

    1. Product Overview Productivity ■ imageRUNNER ADVANCE DX 717 Unit: images/min Paper Type Paper Size 1-side 2-side CST/Optional CST/Optional Thin ( 60 to 60 g/m Plain1 ( 61 to 74 g/m 6 to 40 6 to 27 6 to 33 6 to 18 Plain2 ( 75 to 89 g/m Color ( 75 to 89 g/m...
  • Page 26 1. Product Overview CAUTION: • Print speed can vary based on environment, temperature of fixing unit and paper size. • Cleaning of transfer Roller will be happen by 100 pages • Productivity during staple mode or offset mode is lower than that listed above. •...
  • Page 27 1. Product Overview CAUTION: • Print speed can vary based on environment, temperature of fixing unit and paper size. • Cleaning of transfer Roller will be happen by 100 pages • Productivity during staple mode or offset mode is lower than that listed above. •...

  • Page 28: Paper Type

    1. Product Overview CAUTION: • Print speed can vary based on environment, temperature of fixing unit and paper size. • Cleaning of transfer Roller will be happen by 100 pages • Productivity during staple mode or offset mode is lower than that listed above. •...
  • Page 29 1. Product Overview Type (paper weight: Size Pickup position g/m2) MP Tray CST 1 CST-AG1 / High Capacity D1 Envelope CST 1 CST 2 Thin Paper (60 g/m2) Custom paper size 5 Plain Paper 1 (61 to 74 Custom paper size 6 g/m2) Custom paper size 7 Plain Paper 2 (75 to 89...
  • Page 30 1. Product Overview Type (paper weight: Size Pickup position g/m2) MP Tray CST 1 CST-AG1 / High Capacity D1 Envelope CST 1 CST 2 Heavy Paper 3 (136 to OFICIO (Mexico) 163 g/m2) GLTR-R GLGL AFLS K16R I-LGL Custom paper size 1 Custom paper size 2 Custom paper size 3 Custom paper size 4...
  • Page 31 1. Product Overview Type (paper weight: Size Pickup position g/m2) MP Tray CST 1 CST-AG1 / High Capacity D1 Envelope CST 1 CST 2 Pre-Punched Paper (75 to 80 g/m2) LTRR Envelope (80 to 100 COM10_R g/m2) Monarch_R ISO-C5_R DL_R...

  • Page 32: Parts Name

    1. Product Overview Parts Name Cross Section View [16] [10] [11] [17] [12] [13] [14] [18] [15] Name ADF Unit Scanner Unit (Back Side) Reader Unit Scanner Unit (Front Side) Jogger Unit Upper Paper Feed Unit Staple Unit Lower Paper Feed Unit Duplex Paper Delivery Unit Fixing Unit Transfer Unit...

  • Page 33: Control Panel

    1. Product Overview Control Panel Name Touch panel display Main Power indicator Error indicator Processing/Data indicator...

  • Page 34: Main Menu

    1. Product Overview Main Menu Name Settings/Registration Menu Energy Saver Log In, Log Out Home Timeline Stop Counter/Device Information Status Check [10] Numeric keys ([0] to [9], [*], [#]) [11] C (Clear) [12] Reset [13] Stop [14] Start Service Buttons Reference figure (Rear side of Control Panel)
  • Page 35 1. Product Overview Name Service Button 1 Service Button 2 Service Button 3 NOTE: Service Buttons are operated by opening the cover. CAUTION: Service Buttons are buttons for service technicians and information is not released to users.

  • Page 36: Technical Explanation (Device)

    Technical Explanation (Device) Functional Configuration..... 26 Original Exposure System....27 Controller System........49 Laser Exposure System...... 54 Image Formation System....57 Fixing System........63 Pickup Feed System......71 External Auxiliary System....89...

  • Page 37: Functional Configuration

    2. Technical Explanation (Device) Functional Configuration This machine consists of 6 major blocks: Original Exposure and Feed System, Controller System, Laser Exposure System, Image Formation System, Fixing System, and Pickup Feed System. Original Exposure and Feed System Reader Delivery Fixing Fixing System Controller System...

  • Page 38: Original Exposure System

    2. Technical Explanation (Device) Original Exposure System Features ■ Reader Assembly • Color reproducibility has been improved by adopting a scanner unit with 3-line CIS installed, as compared with the conventional models. Specifications ■ Reader Assembly Item Specification/Function Type Built in with Printer model, No stream by Platen/Stream feed by ADF Image sensor Acceptable Originals...

  • Page 39: Basic Configuration

    2. Technical Explanation (Device) Item Specification CAUTION Maximum original size At copyboard reading: 216.0 mm x 355.6 mm At ADF reading: 216.0 mm x 355.6 mm Original processing speed • ADF 1-sided (ipm) Auto Color Select=OFF (de- Send (300dpi) fault:USA, EUR) Auto Color Select=OFF Auto Color Select=ON (default:Ex- -BW : A4:95ipm/ LTR:100ipm...

  • Page 40: Technical Explanation (Device)

    2. Technical Explanation (Device) Name ADF Open/Closed Sensor Scanner Unit (Front) ■ ADF Unit ● Functional Configuration Functional configuration of the ADF in this equipment is shown below. ● Parts Configuration Symbol Name LED_EXIT Delivery Display LED LED_DS Original Display LED Scanner Unit (Rear Side) CL4200 ADF Pickup Clutch...

  • Page 41: Drive Configuration List

    2. Technical Explanation (Device) ● Drive Configuration List The drive assembly of the ADF consists of a ADF Motor, and a Separation Clutch. The drive configuration is indicated below. M4201 CL4200 Code Name Role M4201 ADF Motor Operate the rollers in the ADF CL4200 Separation Clutch ON/OFF operation of the Pickup Roller and the Feed Roller...

  • Page 42: List Of Sensors

    2. Technical Explanation (Device) Name Delivery Roller ● List of Sensors List of Sensors Symbol Name JUSO(R) Double Feed Detection PCB (Reception) JUSO(T) Double Feed Detection PCB (Transmission) SR4206 Document End Sensor Post-Separation Sensor SR4204 Original Sensor ADF Cover Sensor SR4205 Pre-Separation Sensor Delivery Sensor...
  • Page 43 2. Technical Explanation (Device) Control timing Dust detection • At job completion Dust evasion • When a job starts Main power Start key switch ON WMUP STBY SCAN SCAN Dust detection Dust avoidance control control Control description At job completion (dust detection) The Reading Sensor performs dust detection at a reading position.

  • Page 44: Image Processing

    2. Technical Explanation (Device) Control Description Guide Plate dust detection/correction is performed with the following steps. 1. A dust detection is performed with a scan before the feed. 2. A dust detection is performed with a scan during the feed. 3.
  • Page 45 2. Technical Explanation (Device) • Scanner Unit PCB Driving the Scanner Unit, analog image processing, A/D conversion Image processing is performed line by line for each image with the Main Controller PCB. The main functions are shown below. Main Controller PCB •...
  • Page 46 2. Technical Explanation (Device) Rotation center coordinates Skew amount Extracting the skew amount Detecting and the rotation the edge center coordinates Scanning the original Adjustment of the leading edge margin Adjusts the leading edge of the scanned image after skew correction if the leading edge position of the image is not appropriate.
  • Page 47 2. Technical Explanation (Device) Adjustment of the left edge margin of the image at DADF reading • Adjustment of the left edge margin of the image at DADF reading [front side] FEEDER > ADJUST > ADJ-L1 • Adjustment of the left edge margin of the image at DADF reading [back side] FEEDER >...

  • Page 48: Shading Correction (Adf Side)

    2. Technical Explanation (Device) Reading Sensor output Characteristics after correction Target value Characteristics before correction Measurement value White Original density Standard White Plate Shading correction (ADF side) Positional relationship between the CIS Reading Sensor and the Standard White Plate differs between at the Reader side and at the ADF side.

  • Page 49: Outline Of Electric Circuits

    2. Technical Explanation (Device) Related service mode • Adj CIS gain level:front,clr mode,300dpi: COPIER > ADJUST > CCD > GAIN-CL0 • Adj CIS gain level:front,clr mode,600dpi: COPIER > ADJUST > CCD > GAIN2CL0 • Adj CIS gain level: back,clr mode,300dpi: COPIER >...

  • Page 50: Adf Scan Operation Sequence (Common To Both 2-Sided/1-Sided)

    2. Technical Explanation (Device) ADF scan operation sequence (common to both 2-sided/1-sided) The operation sequence for original scan with the ADF is shown below. Loading original (2 sheets of original) As an example, 2 sheets of original are loaded. Code Name SR4204 Original Sensor...
  • Page 51 2. Technical Explanation (Device) For the first sheet, from the Post-separation Sensor to the Pullout Roller The picked-up original is fed from the Separation Roller to the Pullout Roller. The Double Feed Sensor located between the Separation Roller and the Pullout Roller detects double feed of original. When conditions are met, the feed is suspended before the original reaches the Pullout Roller.
  • Page 52 2. Technical Explanation (Device) Delivery sequence The second sheet reaches to the temporary stop position and the first sheet is delivered If the paper interval detected with the Post-separation Sensor is less than the specified distance, the second paper is temporarily stopped at the temporary stop position until the paper interval reaches the specified distance.

  • Page 53: Scanner Unit

    2. Technical Explanation (Device) Scanner Unit ■ Scanner Unit Configurations The Contact Image Sensor (CIS) is used to expose and read the original, and image reading is performed line by line. Related error codes E280-000x: Scanner Unit communication error • E280-0001: Scanner Unit communication error •...

  • Page 54: Pickup Feed System

    2. Technical Explanation (Device) Pickup Feed System ■ Original size detection As this machine does not have a function to detect the length of original, the size of original is calculated based on the time difference between the timings of detection of original by the Post-separation Sensor (REG) and by the Document End Sensor (SR4206).
  • Page 55 2. Technical Explanation (Device) • When an original with a width of 105 mm or larger is placed Both the Original Sensor (small size paper) (SR4207) and the Original Sensor (SR4204) detect the original (ON). • When an original with a width of less than 105 mm is placed The Original Sensor (small size paper) (SR4207) detects the original (ON) while the Original Sensor (SR4204) does not detect it (OFF).
  • Page 56 2. Technical Explanation (Device) • When an original is not placed properly If the Original Sensor (small size paper) (SR4207) detects the original (ON) and the Original Sensor (SR4204) detects it (ON) after a short time lag, it is determined that the original was not placed properly. Then, the feed is stopped, and a message that prompts the user to replace the original is displayed.

  • Page 57: Double Feed Detection Control

    2. Technical Explanation (Device) Name Pickup Roller Feed Roller Separation Roller M4201 ADF Motor CL4200 ADF Separation Clutch ■ Jam detection This machine detects original jams using the sensors shown in the figure below. When a jam occurs, the machine records the information as a code. This machine's jam code can be checked in service mode of the host machine or by outputting a jam/error log report from service mode.
  • Page 58 2. Technical Explanation (Device) Code Name Separation Roller Feed Roller Post-Separation Sensor JUSO (R) Double Feed Detection PCB (Reception) JUSO (T) Double Feed Detection PCB (Transmission) After Separation Feed Roller SR4206 Document End Sensor NOTE: The Double Feed Detection PCBs use an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave and applies it to paper surface.
  • Page 59 2. Technical Explanation (Device) Location Jam code Jam type Sensor name Sensor number Post-Separation Sensor 0002 Stationary 0042 Stationary 0009 Delay Document End Sensor SR4206 0049 Delay 0010 Stationary 0050 Stationary 0013 Delay Delivery Sensor 0014 Stationary 0016 Early timing 0053 Delay 0054...

  • Page 60: Controller System

    2. Technical Explanation (Device) Controller System Overview ■ Configuration/Function Item Function Main Controller PCB System Control/Memory Control/Printer Output Image Processing Control, Reader Image Input Processing, Card Reader Connection I/F, Fax Image Processing, USB Extension HUB , Voice Op- tion Connection I/F, Voice Option Connection I/F, Coin Vender Connection I/F , Voice Option Con- nection I/F •...
  • Page 61 2. Technical Explanation (Device) ■ Main Controller PCB Roles and Specifications TPM PCB USB TypeB USB3.0 LAN I/F Flash PCB Connector for options (Serial Interface Kit, etc.) CC-VI: Control Interface Kit I/F J4000 Not used J4001 Reader CIS J4002 ADF CIS J4003 ADF Motor J4004...

  • Page 62: Startup Sequence

    2. Technical Explanation (Device) Roles and Specifications J4514 For miniUSB Wireless LAN J4516 For USB Connecter J6000 Not used J6003 HDD I/F (Serial) J6004 For HDD power supply J6005 FRAM PCB J6010 IJ WIFI J9001 DC Controller PCB (CONT-DCC-IF-CABLE) J6003 HDD I/F (Serial) J6004 For HDD power supply...

  • Page 63: Shutdown Sequence

    2. Technical Explanation (Device) • E614-0001: Flash PCB detection error • E614-0002: Error in file system on the Flash PCB • E614-4001: Error in file system on the Flash PCB • E614-4002: Error in file system on the Flash PCB •...
  • Page 64 2. Technical Explanation (Device) CAUTION: • The motion sensor detects people or objects that approach the sensor on the front side of the machine. Operation may become unstable if objects are left near the sensor or the machine is placed in a location where there is heavy human traffic.

  • Page 65: Laser Exposure System

    2. Technical Explanation (Device) Laser Exposure System Overview The laser exposure system forms a static latent image on the Photosensitive Drum by laser exposure. The Laser Scanner Unit consists of the Laser Assembly and the Scanner Motor, and is controlled by the signal input from the DC Controller PCB.

  • Page 66: Scanner Motor Control

    2. Technical Explanation (Device) Scanner Motor Control Purpose Rotates the Scanner Motor at a specific speed. Execution timing At power-on, and at printing Control description The Scanner Motor rotation speed is controlled by the DC Controller PCB. 1. The DC Controller PCB outputs Scanner Motor control signals (acceleration signals and deceleration signals) to the Scanner Motor to rotate the Polygon Mirror.

  • Page 67: Bd Detection Correction Control

    2. Technical Explanation (Device) 2. The APC mode is set for the Laser Driver PCB’s IC, and the laser diode of each color is forcibly activated. The photo diode (PD) monitors the laser diode (LD), and the Laser Driver IC adjusts the output of laser diode until the laser light intensity reaches a specified level.

  • Page 68: Image Formation System

    2. Technical Explanation (Device) Image Formation System Overview The image formation system forms a toner image on the paper. The DC Controller controls the Laser Scanner Unit and High-Voltage Power Supply to form the toner image on the Photosensitive Drum, and transfers and fixes this to the paper. Fixing Assembly Laser Scanner Unit Toner Level...

  • Page 69: Cartridge

    2. Technical Explanation (Device) Block name Process name Description Static latent image forma- Laser beam exposure With irradiation of laser beam, a static latent image is formed on the surface tion block of the Photosensitive Drum. (Image exposure: Area exposed by laser is the image area) Developing block Development...
  • Page 70 2. Technical Explanation (Device) Description This machine reads information on the Cartridge Memory and obtains the following status. • Toner color in the cartridge • Cartridge model • Cartridge malfunctions • Detection of ancorrect cartridge The description is displayed on the control panel. イラスト差し替え予定...

  • Page 71: Transfer

    2. Technical Explanation (Device) Condition Toner Low Output Stop Replacement comple- tion Toner level Toner : Remaining Low Toner : 0% Detected to Cartridge memory (location) Name of Toner Advance Notice Alarm Toner Container Empty Alarm Replacement Completion Alarm Code Alarm Alarm Code 10-0020 10-0404...

  • Page 72: Transfer Bias Control

    2. Technical Explanation (Device) Name Photosensitive Drum Transfer Roller Pre-transfer Guide Static Eliminator Preprinting Paper Pre-transfer Guide Bias Transfer Bias Static Eliminator Bias ■ Transfer Bias Control To transfer toner on the Photosensitive Drum to paper, the transfer bias generated by the High-Voltage Power Supply PCB (HVT_ PCA) is applied to the Transfer Roller.

  • Page 73: Image Stabilization Control

    2. Technical Explanation (Device) Cartridge Static Eliminator Photosensitive Drum Transfer Roller Developing High Voltage PCB Service Mode • Invalidate setting of the static elimination control COPIER > OPTION > FEED-SW > SP-SW Image Stabilization Control ■ Overview Image failure due to change of the environment or deterioration of the Photosensitive Drum is prevented to ensure stabilized print.

  • Page 74: Fixing System

    2. Technical Explanation (Device) Fixing System Features This machine uses the on-demand fixing method for fixing. Fixing Delivery Roller Pressure Roller Fixing Film Fixing Heater Fixing Inlet Guide Replaceability of the Fixing Assembly • Easy replacement without screws or tools and can be replaced by users. •...
  • Page 75 2. Technical Explanation (Device) ■ Major Components [H1,H2] [PS4650] [SUB TH1] [MAIN TH] [SUB TH2] Symbol Part name Function/Method Fixing Film Unit A toner image on paper is fixed by applying heat and pressure. Pressure Roller H1/H7 Fixing Heater Ceramic Heater MAIN TH Main Thermistor This is engaged with Heater.

  • Page 76: Fixing Temperature Control

    2. Technical Explanation (Device) Fixing temperature control Standby Temperature Control This is a control to pre-heat the Fixing Assembly to reduce time to start printing. • Flying Start Print Temperature Control This is a control to increase fixing temperature to the target level and keep it during printing. •...

  • Page 77: Standby Temperature Control

    2. Technical Explanation (Device) Standby Temperature Control Fixing temperature STBY INTR PRNT Startup Sheet-t During-print (warm-up o-sheet Flying start control rotation) control control temperature control temperature temperature temperature Time Command for Command for flying start print start Flying Start Purpose To reduce time to print the first sheet.

  • Page 78: Down Sequence Control

    2. Technical Explanation (Device) Print Temperature Control This is a control to set an optimal target temperature to prevent fixing error or high temperature offset. Temperature is controlled to keep the specified target temperature during printing. Setting the target temperature A target temperature is determined according to the paper type/size, time which elapsed from when the last job finished, and fixing temperature when startup control started.

  • Page 79: Fixing Film Unit Engagement/Disengagement Control

    2. Technical Explanation (Device) Pressure Roller Fixing Film Sensor ： OFF Arch Sensor Flag Drum PS4500 Transfer Roller Sensor ： ON Registration Roller Startup conditions This control is performed every time the paper is fed. Operation The Arch Sensor detects a paper arch between the transfer nip and fixing nip, and changes the drive speed of the Fixing Motor. Related service mode •...

  • Page 80: Fixing Assembly Detection

    2. Technical Explanation (Device) Engaged state Disengaged state Sensor flag is OFF Sensor flag is ON PS4800 Name Pressure Release Gear Cam Gear Fixing Film Fixing Pressure Roller PS4800 Fixing Pressure Release Sensor Execution condition/timing Engagement operation • When the Fixing Pressure Roller is in a disengaged position at the start of a job Disengagement operation •...

  • Page 81: Protection Function

    2. Technical Explanation (Device) When it is judged that the Fixing Assembly is absent, the machine displays the message "Set the Fixing Assembly." on the Control Panel and stops operation. Protection Function This machine is equipped with protection functions that result in error occurrences when activated. The following errors do not need to be cleared.

  • Page 82: Pickup Feed System

    2. Technical Explanation (Device) Pickup Feed System Overview ■ Parts Configuration ● Layout Drawing of Rollers [10] [10] [11] [11] [12] [12] [13] [13] [14] [14] [15] [15] [16] [16] [17] [17] Symbol Parts name Delivery Roller Inlet Feed Roller Duplex Reverse Roller Fixing Delivery Roller Fixing Film...
  • Page 83 2. Technical Explanation (Device) Symbol Parts name Pressure Roller Duplex Feed Roller Registration Shutter Registration Roller Cassette 1 Pickup Roller Cassette 1 Feed Roller Cassette 1 Retard Roller Multi-purpose Tray Pickup Roller Multi-purpose Tray Separation Roller Feed Roller ● Sensors Layout Drawing Model with Built-in Finisher PS207 PS206...
  • Page 84 2. Technical Explanation (Device) Symbol Parts name PS4350 Multi-purpose Tray Paper Sensor PS4400 Cassette 1 Lifter Sensor PS4450 Delivery Paper Full Sensor PS4500 Fixing Arch Sensor PS4550 Registration Sensor PS4600 Retard Roller Rotation Detection Sensor PS4650 Fixing Delivery Sensor PS4700 Duplex Feed Sensor Model without Built-in Finisher PS4450...
  • Page 85 2. Technical Explanation (Device) ● Route of Drive Model with Built-in Finisher SL22 SL23 SL21 CL04 CL02 SL01 CL03 Route of Drive for Model with Built-in Finisher Symbol Parts name Fixing Motor Drum Motor Lifter Motor Staple Stacker Delivery Motor Staple Stacker Feed Motor Jogger Motor Y Alignment Motor...
  • Page 86 2. Technical Explanation (Device) Model without Built-in Finisher CL04 CL02 SL01 CL03 Route of Drive for Model without Built-in Finisher Symbol Parts name Fixing Motor Drum Motor Lifter Motor CL01 Cassette 1 Feed Clutch CL02 Duplex Feed Clutch CL03 Cassette 1 Pickup Clutch CL04 Duplex Reverse Clutch SL01...

  • Page 87: Paper Path

    2. Technical Explanation (Device) ■ Paper Path Model with Built-in Finisher Paper Path (Model with Built-in Finisher)

  • Page 88: Cassette Pickup Assembly

    2. Technical Explanation (Device) Model without Built-in Finisher Paper Path (Model without Built-in Finisher) Cassette Pickup Assembly ■ Parts / Drive Configuration CL03 Symbol Parts name Lifter Plate Cassette 1 Pickup Roller Cassette 1 Separation Roller Cassette 1 Feed Roller Registration Roller Drum Motor Lifter Motor...

  • Page 89: Paper Size Detection Control

    2. Technical Explanation (Device) ■ Paper Size Detection Control With the sliding of the Guide Plate, the Cassette Size Dial shifts between its peaks and valleys in accordance with the cassette's paper size. Paper size is detected according to the combination of ONs and OFFs of the Cassette 1 Paper Size Switch-A and -B (SW04/ SW05).
  • Page 90 2. Technical Explanation (Device) PS4400 PS4300 Symbol Parts name Lifter Plate Paper Detection Flag Paper Surface Detection Flag Lifter Gear Lifter Motor PS4300 Cassette 1 Paper Sensor PS4400 Cassette 1 Lifter Sensor Because paper level is not detected by a software, it is shown in 2 levels on UI. Level Display Level Paper Sensor...

  • Page 91: Multi-Purpose Tray Pickup Assembly

    2. Technical Explanation (Device) • E015-0004: Cassette 4 Lifter Motor error Multi-purpose Tray Pickup Assembly ■ Parts / Drive Configuration With the rotation of the Multi-Purpose Tray Pickup Solenoid (SL1) and the Drum Motor (M02), paper is picked up from the Multi- Purpose Tray of the Multi-Purpose Tray Pickup Unit.

  • Page 92: Registration Assembly

    2. Technical Explanation (Device) Registration Assembly ■ Registration Control This control corrects paper skew and aligns the leading edge of the paper with that of the image. PS4550 Symbol Parts name Registration Roller Paper Slack PS4550 Registration Sensor Drum Motor Skew Correction Control The paper leading edge runs into the stopped Registration Roller, thereby forming a slack (arch) in order to correct the skew.
  • Page 93 2. Technical Explanation (Device) ■ Alignment Operation With a paper stack on the Holding Tray, the Y Alignment Motor (M25) performs alignment along the leading edge while the Jogger Motor (M24) performs one along the left edge. The Y Alignment Home Position Sensor (PS204) and the Jogger Home Position Sensor (PS207) detect the home position of the alignment member.
  • Page 94 2. Technical Explanation (Device) Staple Unit Paper Staple Unit The Staple Motor drives the cam to perform stapling. The Staple Home Position Sensor detects the cam’s home position. The Staple Alert Sensor detects whether a Staple Cartridge is placed inside the Staple Unit. The Staple Ready Sensor detects whether there are staples inside the Staple Cartridge and whether the Staple Unit is operational.

  • Page 95: Stack Tray Assembly (Model With Built-In Finisher Only)

    2. Technical Explanation (Device) Delivery Upper Roller Delivery Lower Roller PS206 Disengagement Cam [Engagement] [Disengagement] Delivery Upper Roller Disengagement PS206 Sensor : OFF Sensor : ON Related Error Code • E568-8001: Stack Delivery Roller disengagement error Stack Tray Assembly (Model with Built-in Finisher Only) ■...
  • Page 96 2. Technical Explanation (Device) PS211 PS201 PS212 PS201 PS211 PS212 ■ Paper in Tray Full Detection The Delivery Tray Full Sensors (PS205/PS209) detect a paper stack in the Output Tray as full. PS205 PS209...

  • Page 97: Delivery Assembly

    2. Technical Explanation (Device) Delivery Assembly ■ Delivery Paper Full Detection The Delivery Paper Full Sensor (PS4450) detects delivered paper as full after detecting paper delivery for a certain period of time. Printing stops once detected as full. PS4450 Symbol Parts name Delivery Full Flag Delivery Roller...

  • Page 98: Jam Detection

    2. Technical Explanation (Device) CL04 PS4650 Symbol Parts name Duplex Reverse Stop Position Fixing Motor CL04 Duplex Reverse Clutch PS4650 Fixing Delivery Sensor Jam Detection This equipment performs jam detection with the use of the sensors listed in the figure. PS207 PS206 PS204...
  • Page 99 2. Technical Explanation (Device) Symbol Parts name PS203 Staple Inlet Sensor PS210 Staple Stacker Inlet Sensor Stapler HP Sensor PS4400 Cassette 1 Lifter Sensor PS4450 Delivery Paper Full Sensor PS4500 Fixing Arch Sensor PS4550 Registration Sensor PS4650 Fixing Delivery Sensor PS4700 Duplex Feed Sensor...

  • Page 100: External Auxiliary System

    2. Technical Explanation (Device) External Auxiliary System Software Counter Control This machine has software counters that count the number of prints/copies per job type. Various counters are displayed by pressing the Check Counter key on the Control Panel. The default counters for each country (model) are listed below. Target Display number of each counter (in service mode) / item Region Code...
  • Page 101 2. Technical Explanation (Device) • Total: When a sheet of paper is delivered, the counter is advanced by 1 • 2-Sided: The counter is advanced by 1 for paper delivered in 2-sided mode • To change the CONFIG country code: COPIER > Option > FNC-SW > CONFIG •...

  • Page 102: Location Of Fans

    2. Technical Explanation (Device) Location of Fans Name Laser Scanner Fan Duplex Fan Cartridge Upper Fan Cartridge Lower Fan Controller Fan...

  • Page 103: Power Supply

    2. Technical Explanation (Device) Power supply ■ Internal power supply 3.3V ( Remote ) 24V ( Interlock ) Inner Finisher DC Controller PCB Staple Power Solenoid Motor Low Voltage Power Supply PCB Supply clutch Interlock SW DC/DC Motor Motor Power Supply AC/DC Solenoid...
  • Page 104 2. Technical Explanation (Device) Reader Control panel State of power supply ON Standby Energy Saving State of power supply OFF Engine Main Controler [Energy Saver] key [Energy Saver] key A specified period of time has passed Sleep Mode Sleep Standby Energy Use Energy Use “Low”...

  • Page 105: Conditions For Not Entering Deep Sleep Mode (Check Items)

    2. Technical Explanation (Device) Sleep Exit The machine first enters this mode when returning to Standby from Sleep. The state where power supply is maintained to return from Sleep. Deep Sleep The state where the Control Panel is turned OFF and only the All-night Power (5 V) is supplied. The machine enters this mode from Sleep Standby during Sleep.
  • Page 106 2. Technical Explanation (Device) Even when the Main Power Supply Switch is OFF, power is supplied to the following PCBs:   Quick startup setting ON Quick startup setting OFF Low-Voltage Power Supply PCB Power is supplied Power is supplied Main Controller PCB Power is supplied NOTE: The quick startup function can be set from "Settings/Registration".

  • Page 107: Technical Explanation (System)

    Technical Explanation (System) Overview..........97...

  • Page 108: Overview

    3. Technical Explanation (System) Overview For following items, refer to the "imageRUNNER ADVANCE V3.x System Service Manual". • System Management • Authentication • Security Function • Firmware Management • Management of System Options • MEAP Application Management • Backup/Restoration • Monitoring ( e-Maintenance/imageWARE Remote ) Function...

  • Page 109: Periodical Service

    Periodical Service Periodically Replaced Parts....99 Consumable Parts List...... 100...

  • Page 110: Periodically Replaced Parts

    4. Periodical Service Periodically Replaced Parts Periodic replacement parts are not required in this machine.

  • Page 111: Consumable Parts List

    4. Periodical Service Consumable Parts List Host Machine Name Parts number *1 Qua Estimated Work service mode Alarm code Remarks nti- life *2 (Replacement Parts Life Val- scrip- completion counter tion alarm) COUN- COUN- TER>DR TER>LIF BL1/2 Fixing Assembly 120V : FM1-U027 225,000 pa- FX-UNIT 43-0076...

  • Page 112: High Capacity Cassette Feeding Unit-D1

    4. Periodical Service High Capacity Cassette Feeding Unit-D1 Name Parts number *1 Quantity Estimated Work de- Parts counter Alarm code life *2 scription (service mode) at counter clear Intermedi- Sub item ate item 1 Roller Kit FM1-U030 225,000 Replace- DRBL-2 C2-FD-RL 43-0083 sheets...

  • Page 113: Parts Replacement And Cleaning

    Parts Replacement and Cleaning Preface..........103 Parts List........... 104 External Cover/Interior System..123 External / Internal Cover System (Finisher)........132 Original Exposure/Feed System..138 Controller System......177 Controller System (Finisher)..... 199 Laser Exposure System....200 Image Formation System....201 Fixing System........208 Pickup Feed System......211 Pickup Feed System (Finisher)..

  • Page 114: Preface

    5. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and assembly procedures of the host machine. The service technician is to identify the cause of host machine failures according to follow the disassembly procedures of each part to replace the defective parts or the consumable parts.

  • Page 115: Parts List

    5. Parts Replacement and Cleaning Parts List External / Internal Cover ■ List of Cover (with Finisher) [10] [11] [12] Name Front Cover Cassette1 Right Lower Cover Right Door Unit Inlet Cover Control Panel Upper Cover Staple Cover Finisher Right Upper Cover Finisher Right Rear Cover [10] Finisher Right Door...
  • Page 116 5. Parts Replacement and Cleaning [11] [12] [10] [14] [13] [15] Name Cartridge Door Unit Left Lower Cover Left Rear Cover Rear Cover Finisher Rear Cover Finisher Left Rear Cover Delivery Tray Inner Delivery Rear Cover 2 Bin Rear Cover [10] Finisher Inner Rear Cover [11]...
  • Page 117 5. Parts Replacement and Cleaning ■ List of Cover (without Finisher) Name Front Cover Cassette 1 Right Lower Cover Right Door Unit Inlet Cover Right Upper Cover Control Panel Upper Cover Control Panel Lower Cover...
  • Page 118 5. Parts Replacement and Cleaning Name Cartridge Door Unit Left Lower Cover Left Rear Cover Rear Cover Delivery Tray Inner Delivery Rear Cover Inner Delivery Right Cover ■ ADF Name Original Tray ADF Base Feeder Cover ADF Rear Cover ADF Side Guide Plate...
  • Page 119 5. Parts Replacement and Cleaning ■ Reader Name Copyboard Glass Unit Glass Cleaning Sheet Storage Box Reader Rear Upper Cover Reader Cable Cover Reader Rear Cover 1 Reader Rear Cover 2 Reader Motor Cover...

  • Page 120: List Of Main Unit

    5. Parts Replacement and Cleaning List of Main Unit ■ Main Unit [10] [12] [11] Name Control Panel unit Duplex Delivery Unit Fixing Assembly Registration Unit Cassette1 Pickup Unit Feed Unit Transfer Unit Fixing Drive Unit Developing Drive Unit [10] Main Drive Unit [11] Lifter Drive Unit...

  • Page 121: Parts Replacement And Cleaning

    5. Parts Replacement and Cleaning Name Jogger Unit Upper Paper Feed Unit Staple Unit Lower Paper Feed Unit ■ ADF Name ADF Unit Scanner Unit (Back) Separation Unit Pickup Unit...

  • Page 122: Electrical Components

    5. Parts Replacement and Cleaning ■ Reader Name Reader Unit Scanner Unit (Front) Electrical Components ■ PCB TH4200 LASER_PCA DCON_PCA HVT_PCA Name TH4200 Enviroment Sensor...
  • Page 123 5. Parts Replacement and Cleaning Name LASER_PCA BD PCB DCON_PCA DC Controller PCB HVT_PCA High-Voltage Power Supply PCB Main Controller PCB Fax PCB Modular PCB Wireless LAN PCB EPU_PCA LED4950 Name EPU_PCA Low-Voltage Power Supply PCB LED4950 Pre-exposure LED Motion Sensor Detection of new Fixing Unit PCB Control Panel Main PCB 　...
  • Page 124 5. Parts Replacement and Cleaning ■ Switch HEATER SUB TH1 MAIN TH MAIN SW SUB TH2 Name MAIN SW Main Power Switch 24V Interlock Switch Front Door Switch Right Door Switch (Front) Right Door Switch (Rear) HEATER Fixing Heater MAIN TH Main Thermistor SUB TH1 Sub Thermistor 1...
  • Page 125 5. Parts Replacement and Cleaning Name Cassette 1 Paper Size Switch-A Cassette 1 Paper Size Switch-B Fax Speaker Control Panel Speaker...
  • Page 126 5. Parts Replacement and Cleaning ■ Sensor PS4650 PS4450 PS4850 PS4500 PS4400 PS4800 PS4600 PS4700 PS4550 PS4300 PS4350 Name PS4300 Cassette 1 Paper Sensor PS4350 Multi-purpose Paper Sensor PS4400 Cassette 1 Lifter Sensor PS4450 Delivery Paper Full Sensor PS4500 Fixing Loop Sensor PS4550 Registration Sensor PS4600...
  • Page 127 5. Parts Replacement and Cleaning ■ Fan Name Laser Scanner Fan Duplex Fan Cartridge Upper Fan Cartridge Lower Fan Controller Fan...
  • Page 128 5. Parts Replacement and Cleaning ■ Motor Name Fixing Motor Drum Motor Lifter Motor Laser Scanner Motor Duplex Feed Clutch Cassette 1 Pickup Clutch Duplex Switchback Clutch Multi-purpose Pickup Solenoid Multi-purpose Pickup Solenoid...
  • Page 129 5. Parts Replacement and Cleaning ■ Sensor (Finisher) PS205 PS204 PS207 PS206 PS203 PS201 PS202 PS209 PS212 PS208 PS211 PS210 Name PS201 Finisher Tray Paper Sensor PS202 Staple Stacker Outlet Sensor PS203 Staple Inlet Sensor PS204 Y Alignment HP Sensor PS205 Finisher Tray Paper Full Sensor PS206...
  • Page 130 5. Parts Replacement and Cleaning ■ Motor (with Finisher) SL23 SL22 SL21 Name SS Output Motor SS Feed Motor Jogger Motor Y Alignment Motor Lifter Motor SL21 Output Solenoid SL22 Stamp Solenoid SL23 2Bin Output Solenoid...
  • Page 131 5. Parts Replacement and Cleaning ■ Others (Finisher) READER_RELAY_PCA FIN_PCA FAN21 SW21 STAPLE UNIT Name FAN21 Finisher Fan Finisher Door Switch SW21 Finisher Interlock Switch FIN_PCA Finisher Controller PCB READER_RELAY_PCA Reader Relay PCB STAPLE UNIT Staple Unit...
  • Page 132 5. Parts Replacement and Cleaning ■ ADF SR4205 SR4207 M4201 CL4200 SR4204 SR4206 LED_EXIT JUSO(T) LED_DS JUSO(R) 名称 Delivery Sensor ADF Cover Sensor SR4204 Original Senser SR4205 Pre-Separation Sensor SR4206 Document End Sensor SR4207 Original Senser (small size paper) Post-Separation Sensor JUSO(R) Double Feed Detection PCB (Reception) JUSO(T)
  • Page 133 5. Parts Replacement and Cleaning ■ Reader M4100 Name CIS HP Sensor ADF Open/Closed Sensor M4100 Reader Motor...

  • Page 134: External Cover/Interior System

    5. Parts Replacement and Cleaning External Cover/Interior System Removing the Rear Cover ■ Procedure NOTE: Remove the cord cover for the 120V host machine when removing the Rear Cover. <When the Finisher is installed>...

  • Page 135: Removing The Left Rear Cover

    5. Parts Replacement and Cleaning Removing the Left Rear Cover ■ Preparation “ Removing the Rear Cover” on page 123 ■ Procedure...

  • Page 136: Removing The Front Cover

    5. Parts Replacement and Cleaning Removing the Front Cover ■ Procedure Removing the Inlet Cover ■ Preparation “ Removing the Rear Cover” on page 123 ■ Procedure...

  • Page 137: Removing The Right Lower Cover

    5. Parts Replacement and Cleaning Removing the Right Lower Cover ■ Preparation 1. Pull out the Cassette1. “ Removing the Rear Cover” on page 123 “Removing the Inlet Cover” on page 125 ■ Procedure...

  • Page 138: Removing The Cartridge Door Unit

    5. Parts Replacement and Cleaning Removing the Cartridge Door Unit ■ Preparation 1. Pull out the Cassette1. “ Removing the Rear Cover” on page 123...
  • Page 139 5. Parts Replacement and Cleaning “ Removing the Left Rear Cover” on page 124 ■ Procedure...

  • Page 140: Removing The Inner Delivery Rear Cover

    5. Parts Replacement and Cleaning Removing the Inner Delivery Rear Cover ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Finisher Rear Cover” on page 132 “ Removing the Finisher Left Rear Cover” on page 133 “...

  • Page 141: Removing The Control Panel Upper Cover

    5. Parts Replacement and Cleaning NOTE: Check the position of the claw in the figure Removing the Control Panel Upper Cover ■ Procedure...

  • Page 142: Removing The Delivery Tray

    5. Parts Replacement and Cleaning Removing the Delivery Tray ■ Procedure...

  • Page 143: External / Internal Cover System (Finisher)

    5. Parts Replacement and Cleaning External / Internal Cover System (Finisher) Removing the Finisher Rear Cover ■ Procedure Removing the Finisher Right Upper Cover ■ Procedure...

  • Page 144: Removing The Finisher Left Rear Cover

    5. Parts Replacement and Cleaning Removing the Finisher Left Rear Cover ■ Preparation “ Removing the Finisher Rear Cover” on page 132...

  • Page 145: Removing The Finisher Right Rear Cover

    5. Parts Replacement and Cleaning ■ Procedure Removing the Finisher Right Rear Cover ■ Preparation “ Removing the Finisher Rear Cover” on page 132 “ Removing the Finisher Right Upper Cover” on page 132 ■ Procedure Removing the Finisher Right Lower Cover ■...

  • Page 146: Removing The Staple Cover

    5. Parts Replacement and Cleaning ■ Procedure Removing the Staple Cover ■ Procedure Removing the Staple Inner Cover ■ Preparation “ Removing the Staple Cover” on page 135 ■ Procedure...

  • Page 147: Removing The Finisher Inner Rear Cover

    5. Parts Replacement and Cleaning Removing the Finisher Inner Rear Cover ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Finisher Rear Cover” on page 132 “ Removing the Finisher Left Rear Cover” on page 133 “...
  • Page 148 5. Parts Replacement and Cleaning NOTE: Check the position of the claw in the figure.

  • Page 149: Original Exposure/Feed System

    5. Parts Replacement and Cleaning Original Exposure/Feed System Removing the ADF ■ Preparation (Without Finisher Model) “ Removing the Rear Cover” on page 123 ■ Procedure (For Models without the Finisher) CAUTION: Be careful not to damage the white sheets and the White Plate of the ADF Unit when disassembling/assembling.
  • Page 150 5. Parts Replacement and Cleaning...
  • Page 151 5. Parts Replacement and Cleaning...
  • Page 152 5. Parts Replacement and Cleaning CAUTION: When installing the ADF Unit, be sure to insert the rib of the Harness Cover into the guide of the Reader Unit. ■ Preparation (With Finisher Model) “ Removing the Finisher Rear Cover” on page 132 “...
  • Page 153 5. Parts Replacement and Cleaning...
  • Page 154 5. Parts Replacement and Cleaning...

  • Page 155: Removing The Adf Pickup Unit

    5. Parts Replacement and Cleaning CAUTION: When installing the ADF Unit, be sure to insert the rib of the Harness Cover into the guide of the Reader Unit. Removing the ADF Pickup Unit ■ Procedure CAUTION: Do not touch the surface of the roller when disassembling/assembling.

  • Page 156: Removing The Adf Separation Unit

    5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-2 > DF-PU-RL Removing the ADF Separation Unit ■ Procedure CAUTION: Do not touch the surface of the roller when disassembling/assembling.

  • Page 157: Removing The Scanner Unit (Back)

    5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-2 > DF-SP-RL Removing the Scanner Unit (Back) ■ Procedure CAUTION: Be careful not to touch the sensor part of the Scanner Unit (Back) when disassembling/assembling.
  • Page 158 5. Parts Replacement and Cleaning...
  • Page 159 5. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness with the ADF Rear Cover. • Close the Harness Connection Cover first, and then install the ADF Rear Cover.
  • Page 160 5. Parts Replacement and Cleaning CAUTION: Points to note when tightening screws to install the Separation Guide Tightening the screws in the following manner deforms the Separation Guide and may cause feed failure when feeding heavy paper. • Pressing the screwdriver hard while tightening the screws •...
  • Page 161 5. Parts Replacement and Cleaning CAUTION: Points to note when tightening screws to install the Sensor Holder Tightening the screws in the following manner deforms the Sensor Holder and may cause image failure (right angle accuracy, parallelism and/or skew) when feeding paper. •...
  • Page 162 5. Parts Replacement and Cleaning CAUTION: Make sure that the springs in the following figure are not deformed when installing the CIS Cover.
  • Page 163 5. Parts Replacement and Cleaning...

  • Page 164: Removing The Adf Feed Frame

    5. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Back) [1], be sure to replace the Scanner Unit (Back) [1] and the Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...
  • Page 165 5. Parts Replacement and Cleaning ■ Procedure (For Models without the Finisher)
  • Page 166 5. Parts Replacement and Cleaning...
  • Page 167 5. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness with the ADF Rear Cover. • Close the Harness Connection Cover first, and then install the ADF Rear Cover.
  • Page 168 5. Parts Replacement and Cleaning...
  • Page 169 5. Parts Replacement and Cleaning...
  • Page 170 5. Parts Replacement and Cleaning...
  • Page 171 5. Parts Replacement and Cleaning...
  • Page 172 5. Parts Replacement and Cleaning CAUTION: Be careful of the ADF as it opens abruptly when the Feed Frame Unit is removed. ■ Preparation (With Finisher Model) “ Removing the Finisher Rear Cover” on page 132 “ Removing the Rear Cover” on page 123 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 173 5. Parts Replacement and Cleaning ■ Procedure (For Models with the Finisher)
  • Page 174 5. Parts Replacement and Cleaning...
  • Page 175 5. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness with the ADF Rear Cover. • Close the Harness Connection Cover first, and then install the ADF Rear Cover.
  • Page 176 5. Parts Replacement and Cleaning...
  • Page 177 5. Parts Replacement and Cleaning...
  • Page 178 5. Parts Replacement and Cleaning...
  • Page 179 5. Parts Replacement and Cleaning...
  • Page 180 5. Parts Replacement and Cleaning CAUTION: Be careful of the ADF as it opens abruptly when the Feed Frame Unit is removed.

  • Page 181: Removing The Copyboard Glass Unit

    5. Parts Replacement and Cleaning Removing the Copyboard Glass Unit ■ Procedure CAUTION: • When removing the Copyboard Glass, be careful not to touch the 2 glass surfaces. • If the surfaces become dirty, clean it with the Glass Cleaning Sheet. Actions after Parts Replacement “After Replacing the Copyboard Glass”...

  • Page 182: Removing The Scanner Unit (Front)

    5. Parts Replacement and Cleaning Removing the Scanner Unit (Front) ■ Preparation “Removing the Copyboard Glass Unit” on page 170 ■ Procedure CAUTION: Be careful not to touch the sensor part of the Scanner Unit (Front) when disassembling/assembling.
  • Page 183 5. Parts Replacement and Cleaning...
  • Page 184 5. Parts Replacement and Cleaning CAUTION: Be careful not to drop the spring(s) when replacing the part.
  • Page 185 5. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Front), be sure to replace the Scanner Unit (Front) and the Spacers, which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...

  • Page 186: Removing The Reader Motor

    5. Parts Replacement and Cleaning Adjustment after Replacement “After Replacing the Scanner Unit (Front)” on page 254 Removing the Reader Motor ■ Procedure Removing the CIS Holder ■ Preparation “Removing the Scanner Unit (Back)” on page 146...
  • Page 187 5. Parts Replacement and Cleaning ■ Procedure...

  • Page 188: Controller System

    5. Parts Replacement and Cleaning Controller System Removing the Wi-Fi PCB ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 ■ Procedure Removing the Main Controller Sub Cover /Main Controller Cover ■...

  • Page 189: Removing The Hdd

    5. Parts Replacement and Cleaning ■ Procedure CAUTION: When handling the HDD, be careful not to vibrate or drop it. Removing the HDD ■ Preparation “ Removing the Rear Cover” on page 123 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 177...

  • Page 190: Removing The Main Controller Pcb

    5. Parts Replacement and Cleaning ■ Procedure Actions at Parts Replacement “Actions after Parts Replacement ” on page 253 Removing the Main Controller PCB ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 191 5. Parts Replacement and Cleaning...
  • Page 192 5. Parts Replacement and Cleaning...

  • Page 193: Removing The Low-Voltage Power Supply Pcb

    5. Parts Replacement and Cleaning Remove the parts from the old PCB and install them to the new PCB. • TPM PCB • Memory PCB Actions after parts replacement : “Main Controller PCB” on page 248 Removing the Low-Voltage Power Supply PCB ■...

  • Page 194: Removing The Dc Controller Pcb

    5. Parts Replacement and Cleaning Removing the DC Controller PCB ■ Preparation 1. Actions before parts replacement : “DC Controller PCB” on page 250 “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 ■...

  • Page 195: Removing The High-Voltage Power Supply Pcb

    5. Parts Replacement and Cleaning Actions after parts replacement : “DC Controller PCB” on page 250 Removing the High-Voltage Power Supply PCB ■ Preparation 1. Pull out the Cassette1. “ Removing the Front Cover” on page 125 ■ Procedure Removing the FAX Unit ■...
  • Page 196 5. Parts Replacement and Cleaning “Removing the Main Controller Sub Cover /Main Controller Cover” on page 177 ■ Procedure...
  • Page 197 5. Parts Replacement and Cleaning...
  • Page 198 5. Parts Replacement and Cleaning CAUTION: Do not touch the speaker part[A] of the Fax unit.

  • Page 199: Removing The Control Panel Unit

    5. Parts Replacement and Cleaning Removing the Control Panel Unit ■ Procedure CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
  • Page 200 5. Parts Replacement and Cleaning...
  • Page 201 5. Parts Replacement and Cleaning...
  • Page 202 5. Parts Replacement and Cleaning...

  • Page 203: Removing The Control Panel Cpu Pcb Unit/Lcd Unit

    5. Parts Replacement and Cleaning Removing the Control Panel CPU PCB Unit/LCD Unit ■ Pre-Procedures “ Removing the Control Panel Upper Cover” on page 130 “Removing the Control Panel Unit” on page 188 ■ Procedure...
  • Page 204 5. Parts Replacement and Cleaning Removing the Control Panel CPU PCB Removing the Speaker CAUTION: • Do not directly touch the speaker. • Do not damage the speaker.
  • Page 205 5. Parts Replacement and Cleaning Removing the LCD Unit CAUTION: Do not touch the surface of the Touch Panel [A] and LCD Unit [B] when assembling/disassembling.
  • Page 206 5. Parts Replacement and Cleaning CAUTION: Remove the Touch Panel and the LCD Unit in one set.
  • Page 207 5. Parts Replacement and Cleaning Removing the LED PCB...

  • Page 208: Removing The Inlet Unit

    5. Parts Replacement and Cleaning Actions after Replacement: “Control Panel Unit” on page 257 Removing the Inlet Unit ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Main Controller PCB” on page 179 “Removing the Inlet Cover”...
  • Page 209 5. Parts Replacement and Cleaning...

  • Page 210: Controller System (Finisher)

    5. Parts Replacement and Cleaning Controller System (Finisher) Removing the Finisher Controller PCB ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Finisher Rear Cover” on page 132 ■ Procedure...

  • Page 211: Laser Exposure System

    5. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation “ Removing the Delivery Tray” on page 131 ■ Procedure...

  • Page 212: Image Formation System

    5. Parts Replacement and Cleaning Image Formation System Removing the Transfer Unit ■ Procedure...

  • Page 213: Removing The Developing Drive Unit

    5. Parts Replacement and Cleaning Removing the Developing Drive Unit ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Main Controller PCB” on page 179 “ Removing the Fixing Assembly” on page 208 “Removing the Inlet Cover”...
  • Page 214 5. Parts Replacement and Cleaning...
  • Page 215 5. Parts Replacement and Cleaning CAUTION: When removing this unit, do not hold it flat as such parts as the gear may fall off.

  • Page 216: Removing The Lifter Drive Unit

    5. Parts Replacement and Cleaning CAUTION: Install the sensor part onto the position as shown in the figure. Removing the Lifter Drive Unit ■ Preparation 1. Pull out the Cassette1. “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “...

  • Page 217: Removing The Drum Motor Unit

    5. Parts Replacement and Cleaning Removing the Drum Motor Unit ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Main Controller PCB” on page 179 “Removing the Inlet Cover” on page 125...
  • Page 218 5. Parts Replacement and Cleaning “ Removing the Low-Voltage Power Supply PCB” on page 182 ■ Procedure...

  • Page 219: Fixing System

    5. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Procedure NOTE: When the consumable part is replaced, clear the parts counter shown below in the service mode. • COPIER > COUNTER >DRBL-1 > FX-UNIT Removing the Fixing Drive Unit ■...
  • Page 220 5. Parts Replacement and Cleaning...
  • Page 221 5. Parts Replacement and Cleaning...

  • Page 222: Pickup Feed System

    5. Parts Replacement and Cleaning Pickup Feed System Removing the Paper Delivery Unit ■ Preparation “ Removing the Finisher Rear Cover” on page 132 “ Removing the Finisher Left Rear Cover” on page 133 “ Removing the Staple Cover” on page 135 “...

  • Page 223: Removing The Main Drive Unit

    5. Parts Replacement and Cleaning Removing the Main Drive Unit ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Left Rear Cover” on page 124 “ Removing the Main Controller PCB” on page 179 “Removing the Inlet Cover” on page 125 “...
  • Page 224 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 225 5. Parts Replacement and Cleaning...
  • Page 226 5. Parts Replacement and Cleaning...

  • Page 227: Removing The Paper Pickup Unit

    5. Parts Replacement and Cleaning CAUTION: • Do not hit the gear on bottom of the Main Drive Unit to the host machine. • Check that the spring is installed at the position as shown in the figure. Removing the Paper Pickup Unit ■...
  • Page 228 5. Parts Replacement and Cleaning “Removing the Transfer Unit” on page 201 “ Removing the Right Lower Cover” on page 126 ■ Procedure...
  • Page 229 5. Parts Replacement and Cleaning NOTE: Installation Procedure 1. Put the cable through the hole as shown in the figure. 2. Install the lever while pushing it in.

  • Page 230: Removing The Multi-Purpose Tray Feed Roller

    5. Parts Replacement and Cleaning Removing the Multi-purpose Tray Feed Roller ■ Procedure NOTE: Do not touch the surface of the roller with dirty hands when replacing parts, as doing so degrades feeding performance. NOTE: When the consumable parts have been replaced, be sure to initialize the parts counter of the replaced parts in the following service mode.

  • Page 231: Removing The Multi-Purpose Tray Separation Roller

    5. Parts Replacement and Cleaning Removing the Multi-purpose Tray Separation Roller ■ Procedure NOTE: Do not touch the surface of the roller with dirty hands when replacing parts, as doing so degrades feeding performance.
  • Page 232 5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to initialize the parts counter of the replaced parts in the following service mode. • COPIER > COUNTER > DRBL-1 > M-SP-RL...

  • Page 233: Pickup Feed System (Finisher)

    5. Parts Replacement and Cleaning Pickup Feed System (Finisher) Removing the Jogger Unit ■ Preparation “ Removing the Staple Cover” on page 135 “ Removing the Finisher Rear Cover” on page 132 ■ Procedure Removing the Staple Unit ■ Preparation “...

  • Page 234: Removing The Finisher Fan

    5. Parts Replacement and Cleaning ■ Procedure Removing the Finisher Fan ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Finisher Rear Cover” on page 132 ■ Procedure...

  • Page 235: Removing The Finisher Motor

    5. Parts Replacement and Cleaning Removing the Finisher Motor ■ Preparation “ Removing the Rear Cover” on page 123 “ Removing the Finisher Rear Cover” on page 132 “Removing the Finisher Fan” on page 223 ■ Procedure Upper Paper Feed Unit ■...

  • Page 236: Lower Paper Feed Unit

    5. Parts Replacement and Cleaning ■ Procedure Lower Paper Feed Unit ■ Preparation “ Removing the Finisher Rear Cover” on page 132 “ Removing the Finisher Left Rear Cover” on page 133 “ Removing the Staple Cover” on page 135 “...
  • Page 237 5. Parts Replacement and Cleaning “Removing the Jogger Unit” on page 222 “ Removing the Finisher Right Upper Cover” on page 132 “ Removing the Staple Inner Cover” on page 135 “ Removing the Finisher Right Rear Cover” on page 134 “...
  • Page 238 5. Parts Replacement and Cleaning...

  • Page 239: Adjustment

    Adjustment Pickup Feed System......229 Original Feed System......231 Original Exposure System....245 Actions at Parts Replacement...248...

  • Page 240: Pickup Feed System

    6. Adjustment Pickup Feed System Image Position Adjustment NOTE: By making an adjustment on the 1st side, the margin on the 2nd side is also changed. If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. Reference: Standard value (front side, back side) Leading edge: 4.0 mm + 1.5/-1.0 mm Left edge: [A4] 2.5 mm +/- 1.5 mm, [LTR] 4.2 +/- 1.5 mm...

  • Page 241: Feed Direction

    6. Adjustment 2. Execute the following service modes to adjust the image position on the left edge. Front side: Adjustment of the image write start position in the horizontal scanning direction at pickup from the Cassette 1 to 4 and the Multi-purpose Tray COPIER >...

  • Page 242: Original Feed System

    6. Adjustment Original Feed System Skew Adjustment (at Stream Scanning of Originals) If the images from stream scanned originals are skewed after the adjustments of the printer side is complete, perform skew adjustment according to the workflow. CAUTION: The correction may not be performed under the following usage conditions because the skew cannot be detected. •...
  • Page 243 6. Adjustment ■ Workflow2 Start skew adjustment Yes (skew on front)  No (skew on back) Paper front side is skewed (both leading edge and trailing edge) Soiling on the Reading Glass or Front/Back Side Difference  Feed Guide Plate Correction Adjustment Clean the Reading Glass and Feed  Guide Plate Check the image Check the image It was effective for skew It was effective for skew Yes (left edge side) Yes (leading edge side) No (trailing edge side) Skew on leading edge side in  Skew on leading edge side  the original feed direction in the original feed direction (both front and back) D. Paper Back Skew Correction  No (right edge side) No (right edge side) (operator side) Skew on left edge side in  horizontal scanning direction 6c  Yes (left edge side) No (right edge side) Skew on left edge side in  horizontal scanning direction A. Paper Front Skew  Yes (left edge side) Correction Parallelogram-shaped (leading edge, or both ...
  • Page 244 6. Adjustment ■ A. Paper Front Skew Correction (Leading Edge, or Both Leading Edge and Trailing Edge) Correct skew with the following procedure if a skew occurs on leading edge, or both leading edge and trailing edge (on the front side of paper).
  • Page 245 6. Adjustment 2. Check the image again. If a skew is occurring on the back side of the paper, perform the appropriate skew correction item. If the skew on the front side is not corrected, contact the support department of the sales company. ■...
  • Page 246 6. Adjustment “Right Angle Adjustment (Slant Adjustment)” on page 236 “Light intensity adjustment” on page 237 “White Level Adjustment” on page 238 4. Check the image again. If a skew is occurring on the back side of the paper, contact the support department of the sales company.

  • Page 247: Right Angle Adjustment (Slant Adjustment)

    6. Adjustment 3. Adjust the left edge margin of the image after skew correction in the following service modes. • FEEDER > ADJUST > ADJ-L1 (Front) • FEEDER > ADJUST > ADJ-L2 (Back) NOTE: • Amount of change per 1 setting value 0.1 mm •...

  • Page 248: Light Intensity Adjustment

    6. Adjustment Adjustment of the Paper Back Reading 1. Place the test chart facing down on the ADF and make a 2-sided copy. 2. Check whether the angle [A] of the copied paper is a right angle. If it is not right-angled, adjust it as follows. Image of test chart copy image 3.

  • Page 249: Automatic Adjustment Of The Stream Reading Position (Automatic Adjustment Of The Reading Position At Adf Reading)

    6. Adjustment 1. Execute the following service mode with the ADF closed. COPIER > FUNCTION > CCD > CL-AGC Automatic Adjustment of the Stream Reading Position (Automatic Adjustment of the Reading Position at ADF Reading) NOTE: • If the DADF is opened during adjustment, restart the adjustment. •...

  • Page 250: Angle Correction (Front / Back)

    6. Adjustment NOTE: • As the value is increased by 1, the image is corrected clockwise by 0.01 degree. • As the value is decreased by 1, the image is corrected counterclockwise by 0.01 degree. Angle Correction (Front / Back) If the trailing edge of the scanned image is missing, perform angle correction.
  • Page 251 6. Adjustment NOTE: • If the specified test chart cannot be output, draw a test chart on A3 or LDR paper with a rectangle whose four corners are 10 mm smaller than the paper. • To draw characters and marks so that you can see the direction of the copied image. 10 mm 10 mm 10 mm...
  • Page 252 6. Adjustment ■ Side Registration Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front / Back Reading 1.
  • Page 253 6. Adjustment ■ Leading Edge Margin Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front / Back Reading 1.
  • Page 254 6. Adjustment ■ Magnification Ratio Adjustment NOTE: • There are two adjustment methods: One for Paper Front Reading (Scanner Unit on the Reader side), and the other for Paper Back Reading (Scanner Unit on the DADF side). • This adjustment is performed by comparing the images printed with the stream reading and the copyboard reading. ●...
  • Page 255 6. Adjustment 5. Check if the trailing edge of the image on the Print 2 is within the standard range. Standard: A≦1 mm < If the image of print 2 is longer > < If the image of print 2 is shorter > Trailing edge of Trailing edge of print 1...

  • Page 256: Original Exposure System

    6. Adjustment Original Exposure System Adjustment of the White Plate...
  • Page 257 6. Adjustment CAUTION: Align the White Plate with the Index.
  • Page 258 6. Adjustment CAUTION: If the White Plate is pressed from top to bottom, it is placed on the Index Sheet, so be sure to press it from bottom to top. CAUTION: Check that the White Plate is not placed on the Index Sheet with this equipment closed. •...

  • Page 259: Actions At Parts Replacement

    6. Adjustment Actions at Parts Replacement Main Controller PCB ■ Actions before Parts Replacement 1. Output the latest service mode setting values. • COPIER > FUNCTION > MISC-P > P-PRINT 2. Perform backup in the following service mode (Lv.2). COPIER > FUNCTION > SYSTEM > DSRAMBUP ■...
  • Page 260 6. Adjustment 5. Follow the steps shown below to perform the paper back shading correction. 1. Cleaning the reading side 1 Locations for cleaning: Stream Reading Glass for front side, Stream Reading Glass for back side Cleaning method: Clean with the cloth stored in the Reader Assembly. 2.

  • Page 261: Dc Controller Pcb

    6. Adjustment DC Controller PCB ■ Before Parts Replacement CAUTION: When replacing the DC Controller PCB, be sure to use a new one. Do not use the DC Controller PCB which was used with another machine. 1. Execute the following service mode to output setting values for just in case of restoration failure of backup data. COPIER >...

  • Page 262: Hard Disk

    6. Adjustment CAUTION: Auto-update is available only when the following service mode (Lv. 2) is set to 1 or 2. COPIER > OPTION > FNC-SW > VER-CHNG 1. Update the DCON version in accordance with one of the following screen messages. <When the update button is displayed>...
  • Page 263 6. Adjustment Perform backup/restoration based on the following. Backup List Backup target data Backup Method User Service Power OFF (excluding DCM) Address List Yes*1 Yes*9 Forwarding Settings Yes*1 Yes*9 Settings / Registration Preferences (Except for Paper Type Management Settings) Yes*9 Yes*10 Adjustment/Maintenance Yes*9...
  • Page 264 6. Adjustment Backup target data Backup Method User Service Power OFF (excluding DCM) Key information to be used for encryption when TPM is OFF Key and settings information to be used for encryption when TPM is ON Yes*7 Personal Settings Display Language Yes *9 Accessibility Settings...

  • Page 265: After Replacing The Copyboard Glass

    6. Adjustment 5. When the user generates and adds the encryption key, certificate and/or CA certificate, request the user to generate them again. 6. Execute auto gradation adjustment. • Execute auto gradation adjustment.Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation >...

  • Page 266: After Replacing The Scanner Unit (Back)

    6. Adjustment 5. In the following service modes, enter the values shown on the label included with the Scanner Unit. COPIER > ADJUST > CCD > MTF-xxx COPIER > ADJUST > CCD > MTF2-xxx 6. In the following service mode, calculate the MTF filter coefficient. COPIER >...
  • Page 267 6. Adjustment 3. Paper back shading correction 2 Set the white sheet included in the package at the position shown in the figure below. CAUTION: Do not touch the upper surface of the white sheet. Close the ADF, and execute the following service mode. COPIER >...

  • Page 268: Control Panel Unit

    6. Adjustment 9. Write down the values on the service label for the Reader (on the Front Door of the host machine). • COPIER > ADJUST > CCD > MTF3-xxx • FEEDER > ADJUST > ADJ-DT • FEEDER > ADJUST > ADJ-DL •...
  • Page 269 6. Adjustment...

  • Page 270: Troubleshooting

    Troubleshooting Initial Check........260 Troubleshooting Items.......261 Test Print...........270 Startup System Failure Diagnosis..275 Controller Self Diagnosis....281 Debug Log.........285...

  • Page 271: Initial Check

    7. Troubleshooting Initial Check Initial check items list Item Detail Check Site Environment The voltage of the power supply is as rated (±10%). The site is not a high temperature / humidity environment (near a water faucet, water boiler, humidifi er), and it is not in a cold place. The machine is not near a source of fi re or dust.

  • Page 272: Troubleshooting Items

    7. Troubleshooting Troubleshooting Items Parts and Drum Pitch Related to Periodical Image Failure Name Outer Circumference (mm) Registration Roller Approx.48 Photosensitive Drum Approx.94 Primary Charging Roller Approx.38 Transfer Roller Approx.45 Developing Cylinder Approx.63 Fixing Film Approx.77 Pressure Roller Approx.79 CAUTION: The outer circumference may be different from the width of the image failure depending on the factors including processing speed and/or amount of image shrink/expansion.
  • Page 273 7. Troubleshooting 2. Select a paper source and press the [Set] button...

  • Page 274: Ghost Images Appear In The Interval Of 75.4 Mm

    7. Troubleshooting 3. For existing paper types, select alternative paper types as indicated in the table below. Current paper type Paper type to select Weight (g/m Thin paper Plain 1 Plain 1 61 to 74 Plain 2 Plain 2 75 to 89 Plain 3 Plain 3 90 to 105...
  • Page 275 7. Troubleshooting Cause Fixing temperature is so high that some toner remains on the fixing film after fixing takes place. This residue is fixed on paper as the fixing film makes another rotation. Condition Fixing temperature is too high relative to the temperature required to fix toner onto paper. Field remedy 1.

  • Page 276: Remedies To Be Performed When E602-Xxxx Or E614-Xxxx Error Is Displayed

    7. Troubleshooting 3. For existing paper types, select alternative paper types as indicated in the table below. Current paper type Paper type to select Weight (g/m Thin paper Plain 1 61 to 74 Thin paper Plain 2 75 to 89 Plain 1 Plain 3 90 to 105...
  • Page 277 7. Troubleshooting Start An error code is displayed on a black screen Go to Go to [Flow Chart 2] [Error code descriptions] Flow Chart 1 Turn OFF the main power. +------------------------------------+ E602-0801 +------------------------------------+ Cannot access the hard disk. If the optional removable hard disk is use, check it is connected then restart the machine.
  • Page 278 7. Troubleshooting Start Confirmation or judgment (1) Check cable connector connected to HDD and restart the machine. Detail change of initialization and /or Inspection (2) Did the machine start and the issue solved? Initialization and /or inspection fails and related parts are replaced Automatic process (3) Shift to the hard disk of the machine...
  • Page 279 7. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to hard disk maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
  • Page 280 7. Troubleshooting 9. Consider the HDD cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.

  • Page 281: Test Print

    7. Troubleshooting Test Print Overview Pattern Image check item TYPE Grada- Fog- Trans- Black White Uneven Uneven Right Side Shock Magnifi- tion ging fer fail- line line pitch density angle regis- cation (rear/ accura- tration ratio front) Straigh t line accura- Normal copy/print...

  • Page 282: How To Use The Test Print

    7. Troubleshooting Pattern Image check item TYPE Grada- Fog- Trans- Black White Uneven Uneven Right Side Shock Magnifi- tion ging fer fail- line line pitch density angle regis- cation (rear/ accura- tration ratio front) Straigh t line accura- Halftone (density: 60H, 134- line screen or 141-line...
  • Page 283 7. Troubleshooting Check item Check method Assumed cause Right angle accura- Check whether lines in the horizontal/vertical scanning directions Feed system failure or Laser Scanner Unitfai- cy/Straight line accu- are paralleled to the paper and these lines are at right angles to lure is considered.
  • Page 284 7. Troubleshooting ■ Halftone (TYPE=5/6/11/12/13/14) NOTE: When outputting a halftone test print, be sure to use PG TYPE:6 except in the following cases. 1. When checking the image of side registration adjustment, use PG TYPE:11. Check item Check method Assumed cause Transfer fail- Check the evenness of halftone density.
  • Page 285 7. Troubleshooting Check item Check method Assumed cause Uneven pitch Check whether lines appear on the image in the horizontal Drum failure, developing system failure, laser exposure scanning direction. system failure or drive-related failure is considered. Uneven densi- Check the density difference between the front and rear Drum failure or developing system failure isconsidered.

  • Page 286: Startup System Failure Diagnosis

    7. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...

  • Page 287: Basic Flow

    7. Troubleshooting Basic Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number (1) or (2) is shown in a flow chart box, be sure to make a judgement according to the check item table. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
  • Page 288 7. Troubleshooting If it is blank, see “Control Panel LED Check Flow” on page 278 to perform the remedy. (2) Whether the bar remains displayed on the Control Panel LCD Check item Check whether the bar remains displayed on the Control Panel LCD. If the bar remains displayed, see “Controller Self Diagnosis”...

  • Page 289: Control Panel Led Check Flow

    7. Troubleshooting Control Panel LED Check Flow Follow the flow shown below to identify the location of failure according to the Control Panel LED status and take measurements. If a number (1) or (2) is shown in a flow chart box, be sure to refer to the check item table and make a judgment. Start Is the Control Panel Main Power LED...
  • Page 290 7. Troubleshooting Pattern 1 (The Main Power LED blinks 2 times in 4 seconds: Controller error) . . .  1 sec 4 sec Pattern 2 (The Main Power LED blinks 3 times in 4 seconds: Power Supply error) . . .  1 sec 4 sec (2) E-code is displayed on the Control Panel LCD Check item Check whether E-code is displayed on the Control Panel.
  • Page 291 7. Troubleshooting (4) Is power supplied to the Main Controller PCB? Check item Check whether DC 5V supplied to the Main Controller PCB J4507 pin3, pin4 and pin8. J4507...

  • Page 292: Controller Self Diagnosis

    7. Troubleshooting Controller Self Diagnosis In order to reduce the time for identifying the cause of error occurred in the field and improve the accuracy of identifying the error locations, operation of the controller system error diagnosis tool added to the host machine and the remedies for errors are described.

  • Page 293: Diagnosis Result

    7. Troubleshooting 2. Keep pressing the service button (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . NOTE: When this tool is not installed correctly, the regular Startup screen is displayed.
  • Page 294 7. Troubleshooting How to view the error result The following screen is an enlarged view of the detailed information indicated above. Explanation of the detailed error information is described. >> The result of Box checker is displayed below. [no] : SN-9 PCI Configuration PCI-Bridge [NG] : SN-13 TPM [no] : SN-19 O-SDRAM...

  • Page 295: Limitations

    7. Troubleshooting Test name Detailed test name Presumed failure loca- Remedy Relevant Er- tion ror Code SN-25 FAN1 Check the rotation of • Main Controller PCB Check the connection of the Controller Fan E880 the Controller Fan SN-100 HDD Check the S.M.A.R.T. •...

  • Page 296: Debug Log

    7. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
  • Page 297 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
  • Page 298 7. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?

  • Page 299: Saving And Collecting Debug Logs

    7. Troubleshooting Procedure for Collecting Logs Log Collection Procedure List Problem Details of Problem DEBUG SRAM Procedure for Obtaining Logs Case PCB ASS'Y Board Case A Problem that repeats re- Necessary 1. Refer to “Preparation” on page 290 and make the preparations such start as installing the DEBUG SRAM PCB ASS'Y Board or change the set- tings.
  • Page 300 7. Troubleshooting Exporting to a USB Device • USB device When exporting debug logs to a USB device, use a USB device in which the system software for the machine is registered using SST. Since the size and number of log files to collect varies according to the device status and the logs that have been saved, the size of the collected files may be several hundred MB.
  • Page 301 7. Troubleshooting 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog. •...

  • Page 302: Automatic Log Settings

    7. Troubleshooting 3. Refer to “Flow of Determining the Procedure for Collecting Logs” on page 287 and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below and start the function.

  • Page 303: Setting The Overwrite Function

    7. Troubleshooting NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set. •...

  • Page 304: Setting The Filter Function

    7. Troubleshooting Setting the payload drop function 1. To enable this setting, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > PAYLOAD • 0: Not drop the payload (factory default settings) • 1: Drop the payload The obtained packet data includes a header part and data part.
  • Page 305 7. Troubleshooting 2. When the software numeric keypad is displayed, press the numeric keys 1, 2, and 3, in that order. 3. Check that "Storing System Information..." is displayed on the Control Panel. CAUTION: • While logs are being saved, other operations cannot be performed. •...

  • Page 306: Collecting Into A Usb Device

    7. Troubleshooting ■ Saving and Collecting Report Files Follow the procedure shown below to save report files to the the Main Unit internal storage and collect them using a USB device. 1. Execute the following service mode to save report files. COPIER >...
  • Page 307 7. Troubleshooting 2. Execute the following service mode. COPIER > Function > SYSTEM > DOWNLOAD 3. The host machine will enter download mode. Press [8] on the Numeric Keypad. [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format...
  • Page 308 7. Troubleshooting 6. When downloading the log files is complete, the following message will appear. Press any key. --- Please press any keys --- [68/102]20170405̲0949-57-ZZZ00000-2512-clog.bin [69/102]20170405̲0908-19-ZZZ00000-2512-clog.bin [70/102]20170404̲1822-52-ZZZ00000-2512-clog.bin [71/102]20170404̲1702-57-ZZZ00000-2512-clog.bin [97/102]20170322̲1324-37-ZZZ00000-2512-clog.bin [98/102]20170322̲1204-56-ZZZ00000-2512-clog.bin [99/102]20170322̲1102-52-ZZZ00000-2512-clog.bin [100/102]20170322̲0954-48-ZZZ00000-2512-clog.bin [101/102]20170322̲0848-16-ZZZ00000-2512-clog.bin [102/102]20170322̲0803-33-ZZZ00000-2512-clog.bin Sub log full Download OK. ---Please press any keys---     Do not turn OFF the power without..● Saving to a PC with SST installed Follow the procedure shown below to save (collect) Sublogs to a PC using SST.
  • Page 309 7. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
  • Page 310 7. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
  • Page 311 7. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.

  • Page 312: Service Mode Relating To Debug Logs

    7. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Serial Number Data and time when Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
  • Page 313 7. Troubleshooting NOTE: If log collection is continued or setting change is repeated when an abnormality is found in operation of the function related to debug logs, temporary files or log files may be remained in the machine. In that case, execute "DEFAULT" in service mode to clear the settings related to debug logs and repeat the operation again.

  • Page 314: Error/Jam/Alarm

    Error/Jam/Alarm Outline..........304 Error code notation......305 Pickup Position Code......306 Pickup size........307 Points to Note When Clearing MN- CON ..........309 Points to Note When Clearing HDD.. 310 Error Code.........311 Jam Code..........366 Alarm Code........373...

  • Page 315: Outline

    8. Error/Jam/Alarm Outline This chapter describes various codes which are displayed when a failure occurs on the product. These are classified into 3 codes as follows. Code type Explanation Error code This code is displayed when an error occurs on the machine. Jam code This code is displayed when a jam occurs inside the machine.

  • Page 316: Error Code Notation

    8. Error/Jam/Alarm Error code notation An error code is shown in 7-digit [E000XXX] on the display on the operation panel. However, [000] in 2 to 4 digit is not used. Thus, an error code is described as [EXXX] using 5 to 7 digit in the service manual. (e.g.: E012 = E000012)

  • Page 317: Pickup Position Code

    8. Error/Jam/Alarm Pickup Position Code When a jam occurs, the pickup location is indicated with the following pickup position code. (On the jam display screen, the pickup position code is shown in the "P" column.) Display example of pickup position code Pickup position code Pickup position At Finisher jam/At error avoidance jam/At ADF jam without pickup operation (at SEND, Inbox, etc.)

  • Page 318: Pickup Size

    8. Error/Jam/Alarm Pickup size When a jam occurs, a paper size is displayed. (The row displaying "SIZE" on the jam screen refers to the paper size.) Due to the limitation of displayable number of characters, some paper size names are omitted. The following is the list of displayed row of texts and corresponding paper sizes.
  • Page 319 8. Error/Jam/Alarm Display Paper Size Display Paper Size J-B5 JISB5 E_K3 Kakugata 3 J-B6 JISB6 E_K4 Kakugata 4 J-B7 JISB7 E_K5 Kakugata 5 E_K6 Kakugata 6 E_K7 Kakugata 7 ND-PCD Newdry Postcard E_K8 Kakugata 8 OTHER OTHER E_Y1 Yougata 1 PCARD Postcard E-Y2...

  • Page 320: Points To Note When Clearing Mn-Con

    8. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...

  • Page 321: Points To Note When Clearing Hdd

    8. Error/Jam/Alarm Points to Note When Clearing HDD As a remedy for error codes (E602-XXXX), HDD partition is selected and the target partition may be cleared. When clearing partition, be sure to check which data will be deleted by referring Detail of HDD partition and explain to the user before starting work.

  • Page 322: Error Code

    8. Error/Jam/Alarm Error Code Error Code Details E000-0001-05 Fixing Assembly: Temperature rise failure Detection Description The Fixing Assembly does not reach the specified temperature within the specified time after cold starting. Remedy [Related parts] - Fixing Assembly - Harness between the DC Controller PCB and the Drawer Connector - DC Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 323 8. Error/Jam/Alarm E004-0004-05 Mismatching Fixing Type Detection Description - "Fixing Assembly Absence" was detected as a result of the Fixing Assembly Connection Determination - The temperature of the Main Thermistor and the Sub Thermistor was lower than the specified level. Remedy [Related parts] - Fixing Assembly...
  • Page 324 8. Error/Jam/Alarm E015-0001-05 Cassette 1 Lifter Motor error Detection Description The paper surface could not be detected by the Paper Surface Sensor after the Lifter Motor was driven. Remedy [Related parts] - Cassette 1 Lifter Motor (M3) - DC Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 325 8. Error/Jam/Alarm E015-0003-05 Cassette 3 Lifter Motor error Detection Description The paper surface could not be detected by the Paper Surface Sensor after the Lifter Motor was driven. Remedy [Related parts] - Cassette 3 Lifter Motor - DC Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 326 8. Error/Jam/Alarm E066-0001-05 Environment Sensor Abnormal Warning Detection Description When the Environment Sensor detects an AD value of 0 to 60 or 220 to 225 Remedy [Related parts] - Environment Sensor (TH4200) E100-0004-05 Laser Scanner error Detection Description The light intensity settings to the Laser Driver failed. Remedy [Related parts] - Laser Scanner Unit...
  • Page 327 8. Error/Jam/Alarm E202-0001-04 Scanner Unit HP error Detection Description The HP of the Scanner Unit could not be detected when starting scanning operation. Remedy [Related parts] R1.00 - Harness between the CIS HP Sensor (J4205) and the Main Controller PCB (UN81/J4005) - Harness between the Reader Motor (J4305) and the Main Controller PCB (UN81/J4005) - Harness between the Main Controller PCB (J4507) and the Low-voltage Power Supply PCB - CIS HP Sensor...
  • Page 328 8. Error/Jam/Alarm E246-0002-00 System error Detection Description System error Remedy Contact to the sales company. E246-0003-00 System error Detection Description System error Remedy Contact to the sales company. E246-0004-00 System error Detection Description System error Remedy Contact the service company office E246-0005-00 System error Detection Description...
  • Page 329 8. Error/Jam/Alarm E270-0001-04 Scanner Unit (Reader) communication error Detection Description The vertical scanning synchronous signal (VSYNC) was not transmitted appropriately at the Scanner Unit (Reader) side communicating with the R-CON. Remedy [Related parts] - Flat Cable between the Main Controller PCB and Scanner Unit (Reader) (Unit of replacement: Flat Cable) - Scanner Unit (Unit of replacement: Scanner Unit) - Main Controller PCB (Unit of replacement: Main Controller PCB)
  • Page 330 8. Error/Jam/Alarm E280-0101-04 Scanner Unit communication error Detection Description Communication between the Main Controller and the Scanner Unit (back) was not started within the specified period of time. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB - Scanner Unit (back) - ADF UNIT - Main Controller PCB...
  • Page 331 8. Error/Jam/Alarm E302-0101-04 Error in paper back white shading Detection Description An error in the shading value was detected at white shading. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB - Scanner Unit (back) - ADF UNIT - Main Controller PCB [Remedy] Check/replace the related parts.
  • Page 332 8. Error/Jam/Alarm E315-0035-00 Image process device timeout error Detection Description Processing to clear image data in the memory was not completed normally within the specified period of time (120 sec). Remedy Perform the following in the order while checking whether the error is cleared. 1.
  • Page 333 8. Error/Jam/Alarm E315-0561-00 Image process device timeout error Detection Description Image transfer was not completed within the specified period of time (60 sec) after the start of printing. Remedy [Related parts] - Harness between the Reader Controller PCB and Main Controller PCB - Main Controller PCB - Reader Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 334 8. Error/Jam/Alarm E503-0062-02 Internal communication error Detection Description CAN-CPU detected an internal communication error. Remedy [Related parts] - Finisher Controller PCB - Harness between the DC Controller PCB and the Finisher Controller PCB - DC Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts. E530-8001-02 Jogger failure Detection Description...
  • Page 335 8. Error/Jam/Alarm E540-8003-02 Bin 1 Lifter Sensor failure Detection Description Both the Bin 1 Upper Limit Sensor and the Bin 1 Lower Limit Sensor detected ON during tray initialization. Remedy [Related parts] - Delivery Lifter Unit - Finisher Controller PCB - Harness between the Finisher Controller PCB and the DC Controller PCB - DC Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 336 8. Error/Jam/Alarm E602-0101-00 HDD error Detection Description An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 337 8. Error/Jam/Alarm E602-0201-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 338 8. Error/Jam/Alarm E602-0301-00 HDD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 339 8. Error/Jam/Alarm E602-0401-00 HDD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD...
  • Page 340 8. Error/Jam/Alarm E602-0501-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 341 8. Error/Jam/Alarm E602-0601-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 342 8. Error/Jam/Alarm E602-0701-00 HDD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 343 8. Error/Jam/Alarm E602-0801-00 HDD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 344 8. Error/Jam/Alarm E602-0901-00 HDD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 345 8. Error/Jam/Alarm E602-1001-00 HDD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 346 8. Error/Jam/Alarm E602-1101-00 HDD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 347 8. Error/Jam/Alarm E602-1201-00 HDD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 348 8. Error/Jam/Alarm E602-1301-00 HDD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 349 8. Error/Jam/Alarm E602-1372-00 Verification error by "Falsification detection at startup" function Detection Description At startup, a verification error occurred due to invalid data in the MEAP area. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 350 8. Error/Jam/Alarm E602-1411-00 HDD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 351 8. Error/Jam/Alarm E602-1711-00 HDD error Detection Description An error was detected in the debug log area. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 352 8. Error/Jam/Alarm E602-1811-00 HDD error Detection Description An error was detected in the image data storage area in Advanced Box. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 353 8. Error/Jam/Alarm E602-1911-00 HDD error Detection Description An error was detected in the storage area of data for printing. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 354 8. Error/Jam/Alarm E602-5002-00 HDD error Detection Description A non-genuine HDD was detected. Remedy 1. Replace the HDD with a genuine one. [Reference] When replacing the HDD, back up the setting values by referring to "Chapter 5. Adjustment> Actions when Replacing the Parts> HDD" in the Service Manual. 2.
  • Page 355 8. Error/Jam/Alarm E613-2048-00 Memory error Detection Description Memory of the Main Controller PCB is faulty. Remedy Make the Memory capacity at Main Controller PCB as indicated by 2048. E614-0001-00 Flash PCB error Detection Description The Flash PCB could not be recognized, or the Flash PCB was not formatted. Remedy [Related parts] R2.00 - Flash PCB...
  • Page 356 8. Error/Jam/Alarm E614-0072-00 System verification error Detection Description At normal startup, an error may occur due to invalid data of the firmware for safe mode startup. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
  • Page 357 8. Error/Jam/Alarm E614-0201-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 358 8. Error/Jam/Alarm E614-0311-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R2.00 - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 359 8. Error/Jam/Alarm E614-0501-00 Error in file system on the Flash PCB Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 360 8. Error/Jam/Alarm E614-0611-00 Error in system on the Flash PCB Detection Description An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R2.00 - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 361 8. Error/Jam/Alarm E614-4000-00 Error in system on the Flash PCB Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared.
  • Page 362 8. Error/Jam/Alarm E614-4011-00 Error in system on the Flash PCB Detection Description The file for booting the OS in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 363 8. Error/Jam/Alarm E614-9004-00 Error in system on the Flash PCB Detection Description Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared. 1.
  • Page 364 8. Error/Jam/Alarm E674-0001-07 Fax Board communication error Detection Description An error was detected for the specified number of times in communication with the Fax Board. Remedy [Related parts] R1.00 - Harness between the Fax Board and the Main Controller PCB - Fax Board - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 365 8. Error/Jam/Alarm E674-0100-07 Fax Board communication error Detection Description After completion of fax communication, writing of the communication information (log) failed, and the log could not be read. Remedy Turn OFF and then ON the main power. If it occurs when the power is turned OFF and then ON after executing FAX > Clear > ALL, execute FAX >...
  • Page 366 8. Error/Jam/Alarm E719-0022-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine. Remedy 1. Check/replace the cable between the charging management equipment and the host machine. 2. Check the power of the charging. E719-0031-00 Error in serial communication at the start of the New Card Reader Detection Description...
  • Page 367 8. Error/Jam/Alarm E732-0010-00 Communication error Detection Description A signal to start image transfer could not be detected at scanning although the specified period of time (120 sec) has passed. Remedy [Related parts] R1.00 - Harness between the READER ADF UNIT (J6, J5) and the Main Controller PCB (J4001, 4002) - READER ADF UNIT - Main Controller PCB [Remedy] Check/replace the related parts.
  • Page 368 8. Error/Jam/Alarm E732-0F21-00 Communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0021 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
  • Page 369 8. Error/Jam/Alarm E733-0002-05 Printer communication error Detection Description Signal error was detected after establishment of communication between the DC Controller PCB and the Main Controller PCB. Remedy [Related parts] R1.00 - Harnesses between the DC Controller PCB and the Main Controller PCB - DC Controller PCB - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 370 8. Error/Jam/Alarm E733-0F00-05 Printer communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0000 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
  • Page 371 8. Error/Jam/Alarm E743-0000-04 DDI communication error Detection Description Software sequence error Remedy [Remedy] Collect debug log and contact to the sales company. E744-0001-00 Language file error Detection Description The language file in HDD was not supported by the version of Bootable. Remedy Reinstall the correct language file using SST or USB memory reinstall the entire software.
  • Page 372 8. Error/Jam/Alarm E746-0031-00 TPM error Detection Description A communication error has occurred between the Main Controller PCB and the TPM PCB at startup. Remedy Check/replace the TPM PCB. [Reference] After replacing the TPM PCB, if the TPM key was backed up, restore the key. 1.
  • Page 373 8. Error/Jam/Alarm E748-2000-00 Main Controller PCB access error Detection Description Main Controller PCB Chip access error. Remedy Check/replace the Main Controller PCB E748-2001-00 Main Controller PCB access error Detection Description Main Controller PCB memory access error. Remedy Check/replace the Main Controller PCB E748-2010-00 Flash PCB error / HDD error Detection Description...
  • Page 374 8. Error/Jam/Alarm E748-2026-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy Check/replace the Main Controller PCB E748-4910-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy Check/replace the Main Controller PCB E748-7011-00 Start system verification function error Detection Description...
  • Page 375 8. Error/Jam/Alarm E804-0000-00 Cartridge Fan error Detection Description A lock for the Cartridge Upper Fan (FM3) or the Cartridge Lower Fan (FM4) is detected during the sleep mode. Remedy [Related parts] - DC Controller PCB - Main Controller PCB - Harness between the Main Controller PCB (J9001) - the DC Controller (J801) - the Relay Connector (J6404) - the Cartridge Upper Fan (FM3) - Harness between the Main Controller PCB (J9001) - the DC Controller (J801) - the Relay Connector (J6405) - the Cartridge Lower Fan (FM4)
  • Page 376 8. Error/Jam/Alarm E880-0003-00 Controller Fan error Detection Description It was detected that the Controller Fan was locked. Remedy [Related parts] R1.00 - Cable between the Main Controller PCB and the Controller Fan - Controller Fan - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared. - Check the connectors of the Controller Fan.

  • Page 377: Jam Code

    8. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...

  • Page 378: Jam Screen Display Specification

    8. Error/Jam/Alarm Type Overview of detection Check items (in arbitrary order) Wrapping jam When the first sensor after the fixing roller is turned • Fixing Assembly remaining in Paper ON is turned OFF immediately detection after the • Failure of the target sensor detection.

  • Page 379: Adf / Reader

    8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name / Description Sensor ID 0706 WRAP Fixing Output Sensor PS4650 0A01 POWER ON Registration Sensor PS4550 0A05 POWER ON Fixing Arch Sensor PS4500 0A06 POWER ON Fixing Output Sensor PS4650 0A07 POWER ON Delivery Paper Full Sensor PS4450...

  • Page 380: Uniflow (Advanced Scanning)

    8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name / Description Sensor ID 0020 OTHER 0021 OTHER 0042 DELAY Post-Separation Sensor 0049 DELAY Document End Sensor SR4206 0050 STNRY Document End Sensor SR4206 0053 DELAY Delivery Sensor 0054 STNRY Delivery Sensor 0060 OTHER 0061...

  • Page 381: Option Cassette

    8. Error/Jam/Alarm Remedy 1. Set the original again by following the displayed instruction. • When setting originals with mixed Free sizes, set each sheet of original to align with the center. CAUTION: Be aware that an image loss or a paper jam may be caused if the center of the original is off by 10 mm or more from the center of the Tray.
  • Page 382 8. Error/Jam/Alarm Cassette Feeding Unit-AR1 PS101 PS103 PS102 PS101 PS103 PS102 High Capacity Cassette Feeding Unit-D1 ACC ID Jam Code Type Sensor Name / Description Sensor ID 0102 DELAY CST 2 Vertical Path Sensor PS602/PS3/PS101 0103 DELAY CST 3 Vertical Path Sensor PS602/PS101 0104 DELAY...

  • Page 383: Inner Finisher

    8. Error/Jam/Alarm Inner Finisher PS207 PS206 PS205 PS204 PS202 PS201 PS203 PS211 PS212 PS209 PS210 PS208 ACC ID Jam Code Type Sensor Name / Description Sensor ID 0A0A POWER ON Staple Stacker Inlet Sensor PS210 0A0B POWER ON Staple Inlet Sensor PS203 0A0C POWER ON...

  • Page 384: Alarm Code

    8. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of state A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally C. Remedy 00-0247 Error code display (4-digit) A.
  • Page 385 8. Error/Jam/Alarm 10-0094 Toner memory detection error (Bk): A. Operation / B. Cause / Communication error with the memory of toner (Bk) was detected. C. Remedy Cause: Memory of toner (Bk) could not be detected. 1. Remove and then install the Toner Cartridge. 2.
  • Page 386 8. Error/Jam/Alarm 14-0002 For R&D A. Operation / B. Cause / C. Remedy 31-0006 HDD failure when equipped with the mirroring function A. Operation / B. Cause / HDD failure when equipped with the mirroring function C. Remedy 31-0008 HDD failure prediction alarm A.
  • Page 387 8. Error/Jam/Alarm 31-01F2 For R&D A. Operation / B. Cause / C. Remedy 31-01F3 For R&D A. Operation / B. Cause / C. Remedy 31-01F4 For R&D A. Operation / B. Cause / C. Remedy 31-01F5 For R&D A. Operation / B. Cause / C.
  • Page 388 8. Error/Jam/Alarm 37-2000 For R&D A. Operation / B. Cause / C. Remedy 38-0001 For R&D A. Operation / B. Cause / C. Remedy 38-0002 For R&D A. Operation / B. Cause / C. Remedy 39-0111 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 389 8. Error/Jam/Alarm 39-0231 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Cassette 1 * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0232 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 390 8. Error/Jam/Alarm 39-0251 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Frequently * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0252 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 391 8. Error/Jam/Alarm 39-0314 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Cyan * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0320 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 392 8. Error/Jam/Alarm 39-0341 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Black * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0342 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 393 8. Error/Jam/Alarm 39-0363 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0364 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 394 8. Error/Jam/Alarm 39-0390 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Others * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0511 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 395 8. Error/Jam/Alarm 39-0552 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Options * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0590 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 396 8. Error/Jam/Alarm 39-0813 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0814 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 397 8. Error/Jam/Alarm 39-1230 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1231 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 398 8. Error/Jam/Alarm 39-1250 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1251 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 399 8. Error/Jam/Alarm 39-1313 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Magenta_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1314 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 400 8. Error/Jam/Alarm 39-1340 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Color not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1341 Application-generated alarm A.
  • Page 401 8. Error/Jam/Alarm 39-1362 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1363 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 402 8. Error/Jam/Alarm 39-1384 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Cyan_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1390 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 403 8. Error/Jam/Alarm 39-1551 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Main_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1552 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 404 8. Error/Jam/Alarm 39-1812 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1813 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 405 8. Error/Jam/Alarm 39-2221 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Frequently_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2222 Application-generated alarm A.
  • Page 406 8. Error/Jam/Alarm 39-2244 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Label paper_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2245 Application-generated alarm A.
  • Page 407 8. Error/Jam/Alarm 39-2311 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Black_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2312 Application-generated alarm A.
  • Page 408 8. Error/Jam/Alarm 39-2333 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Magenta_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2334 Application-generated alarm A.
  • Page 409 8. Error/Jam/Alarm 39-2360 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Color not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2361 Application-generated alarm A.
  • Page 410 8. Error/Jam/Alarm 39-2382 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Yellow_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2383 Application-generated alarm A.
  • Page 411 8. Error/Jam/Alarm 39-2532 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Occasional freeze-up (Not work)_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2541 Application-generated alarm A.
  • Page 412 8. Error/Jam/Alarm 39-2690 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Others_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2811 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 413 8. Error/Jam/Alarm 40-0089 Cassette 4 Feed Roller prior notification alarm A. Operation / B. Cause / The life value of a target part reached the number of days left as set in COPIER > OPTION > PM- C. Remedy DLV-D > C4-FD-RL. 40-0090 Cassette 4 Separation Roller prior notification alarm A.
  • Page 414 8. Error/Jam/Alarm 43-0092 Separation Roller (DADF) replacement completion alarm A. Operation / B. Cause / Separation Roller (DADF) counter was cleared. C. Remedy 43-0125 Pickup Roller (DADF) replacement completion alarm A. Operation / B. Cause / Pickup Roller (DADF) counter was cleared. C.
  • Page 415 8. Error/Jam/Alarm 73-0006 LIPS A. Operation / B. Cause / Error in configuration acquisition/management C. Remedy 73-0007 For R&D A. Operation / B. Cause / C. Remedy 73-0008 For R&D A. Operation / B. Cause / C. Remedy 73-0009 For R&D A.
  • Page 416 A. Operation / B. Cause / C. Remedy 79-0002 For R&D A. Operation / B. Cause / C. Remedy 79-0003 Canon-made PCL A. Operation / B. Cause / Overflow of work memory for translator C. Remedy 79-0004 Canon-made PCL A. Operation / B. Cause / Download overflow C.
  • Page 417 8. Error/Jam/Alarm 80-0009 For R&D A. Operation / B. Cause / C. Remedy 80-0010 For R&D A. Operation / B. Cause / C. Remedy 80-0011 For R&D A. Operation / B. Cause / C. Remedy 80-0012 For R&D A. Operation / B. Cause / C.
  • Page 418 8. Error/Jam/Alarm 83-0015 A. Operation / B. Cause / PDF data decoding error C. Remedy 83-0016 A. Operation / B. Cause / Page range error C. Remedy 83-0017 For R&D A. Operation / B. Cause / C. Remedy 83-0020 Reception of ESCP unanalyzable data A.
  • Page 419 8. Error/Jam/Alarm 84-0009 For R&D A. Operation / B. Cause / C. Remedy...

  • Page 420: Service Mode

    Service Mode Overview........... 410 COPIER (Service mode for printer)...427 FEEDER (ADF service mode)...622 BOARD (Option board setting mode) ............629 FAX (Serivce Mode for FAX).....630...

  • Page 421: Overview

    9. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.

  • Page 422: Switching The Screen Display (Level 1 2)

    9. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
  • Page 423 9. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. Examples of Screen Display NOTE: This key combination can be used to enter the Level 2 screen. •...

  • Page 424: Situation Mode

    9. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
  • Page 425 9. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".

  • Page 426: How To Use Parts Check

    9. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
  • Page 427 9. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
  • Page 428 9. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.

  • Page 429: Security Support

    9. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
  • Page 430 9. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
  • Page 431 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
  • Page 432 9. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...

  • Page 433: Service Mode Backup

    9. Service Mode Service Mode Backup Adjustment is made to every machine at the time of shipment to write the adjustment value in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default; therefore, be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.
  • Page 434 9. Service Mode Service Mode Content COPIER > Function > MISC-P > PJH-P-2 Output of details on print job history (all jobs) COPIER > Function > MISC-P > USBH-PRT Output of USB device information report COPIER > Function > MISC-P > TNRB-RPT Output of the Toner Container ID report NOTE: When each service mode is individually executed, the report corresponding to the service mode as of the time of execution is...
  • Page 435 9. Service Mode NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. • When the file is dragged to WordPad, an image similar to the image output on paper may be displayed in some cases. ■...
  • Page 436 9. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
  • Page 437 9. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.

  • Page 438: Copier (Service Mode For Printer)

    9. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 439 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-DE Display of German language file version Detail To display the version of German language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-IT...
  • Page 440 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-KO Display of Korean language file version Detail To display the version of Korean language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-NL...
  • Page 441 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-ZH Dspl of Chinese language file ver: smpl Detail To display the version of Chinese language file (simplified). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
  • Page 442 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-DE Dspl of German media information version Detail To display the version of German media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-IT...
  • Page 443 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-ET Dspl of Estonian media information ver Detail To display the version of Estonian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-FI...
  • Page 444 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-SL Dspl of Slovenian media information ver Detail To display the version of Slovenian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-SV...
  • Page 445 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION FAX2/3/4 Dspl of 2/3/4-line FAX PCB ROM version Detail To display the ROM version of 2/3/4-line FAX PCB. Nothing is displayed if the PCB is not connected. Use Case When checking the version Adj/Set/Operate Method...
  • Page 446 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-TH Display of Thai language file version Detail To display the version of Thai language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-VN...
  • Page 447 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION OPT-CAS3 Dspl option Cassette 3 firmware version Detail To display the firmware version of option Cassette 3. Use Case When checking the firmware version Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.00 to 99.99...
  • Page 448 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-NO Dspl RUI Portal Norwegian file version Detail To display the version of Norwegian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 449 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-RM Dspl RUI Portal Romanian file version Detail To display the version of Romanian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 450 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-LT Dspl of Lithuanian language file version Detail To display the version of Lithuanian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-LV...
  • Page 451 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > USER ADFTYPE Display of DADF type Detail To display the type of the DADF currently installed. Use Case When replacing the DADF Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 0 to 2 0: Reverse type, 1: 1-path type, 2: Not installed (Copyboard model)
  • Page 452 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS Display of MNCON PCB memory capacity Detail To display the memory capacity of the Main Controller PCB. Use Case When checking the memory capacity of the machine Adj/Set/Operate Method N/A (Display only) Unit...
  • Page 453 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E Dspl of Fixing Roller edge temperature Detail To display the edge temperature of the Fixing Roller detected by the Fixing Sub Thermistor 1. Fixing Sub Thermistor 1 is located in the drive side of Fixing Roller. Use Case When checking the edge temperature of the Fixing Roller Display/Adj/Set Range...

  • Page 454: I/O

    9. Service Mode ■ MISC COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC TNRB-IDK Display of Bk-color Toner Container ID Detail To display the ID of Bk-color Toner Container that is installed to the machine Use Case When checking whether the barcode ID on the Toner Container is read correctly Adj/Set/Operate Method N/A (Display only)
  • Page 455 9. Service Mode ■ ADJ-XY COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X Adj read start pstn: Copyboard,vert scan Detail To adjust the image reading start position (image leading edge position) in the vertical scanning direction at copyboard reading. As the value is incremented by 1, the image position is moved to the trailing edge side by 0.1 mm.
  • Page 456 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-Y-DF Adj read start pstn:DADF,front,horz scan Detail To adjust the front side image reading start position in horizontal scanning direction at DADF reading. This function is executed when an image that has been imaged in a state where skew correction is not performed/has failed is out of alignment.
  • Page 457 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJY-DF2 Adj read start pstn:DADF,back,horz scan Detail To adjust the back side image reading start position in horizontal scanning direction at DADF reading. This function is executed when an image that has been imaged in a state where skew correction is not performed/has failed is out of alignment.
  • Page 458 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Z Stdrd White Plt white lvl data (Z) entry Detail To enter the white level data (Z) for the Standard White Plate. When clearing the Reader-related RAM data/replacing the SATA Flash PCB/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
  • Page 459 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100DF-RG RG clr displc crrct:DADF,front,vert scan Detail To correct the color displacement between R and G lines in vertical scanning direction due to the Scanner Unit (Front) that occurs at DADF reading with 600 dpi. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 460 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-G Enter shading target VL (G): front, 1st Detail To enter the shading target value of Green on the front side at the first reading position at DADF stream reading.
  • Page 461 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR2-G Enter shading target VL (G): front, 2nd Detail To enter the shading target value of Green on the front side at the second reading position at DADF stream reading.
  • Page 462 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M2 MTF value 2 entry:DADF, front, horz scan Detail To enter the setting value 2 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 463 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M6 MTF value 6 entry:DADF, front, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 464 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S1 MTF value 1 entry:DADF, front, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 465 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S5 MTF value 5 entry:DADF, front, vert scan Detail To enter the setting value 5 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 466 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S9 MTF value 9 entry:DADF, front, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 467 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R2 Complex chart No.2 data (R) entry: front Detail To derive the front/back side linearity, enter the Red data on the front side of No.2 image in DADF complex chart.
  • Page 468 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2G2 Complex chart No.2 data (G) entry: front Detail To derive the front/back side linearity, enter the Green data on the front side of No.2 image in DADF complex chart.
  • Page 469 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M3 MTF value 3 entry: Copyboard, horz scan Detail To enter the setting value 3 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 470 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M7 MTF value 7 entry: Copyboard, horz scan Detail To enter the setting value 7 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 471 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S2 MTF value 2 entry: Copyboard, vert scan Detail To enter the setting value 2 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 472 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S6 MTF value 6 entry: Copyboard, vert scan Detail To enter the setting value 6 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 473 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-R2 Complex chart No.2 data (R) entry: back Detail To derive the front/back side linearity, enter the Red data on the back side of No.2 image in DADF complex chart.
  • Page 474 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-G2 Complex chart No.2 data (G) entry: back Detail To derive the front/back side linearity, enter the Green data on the back side of No.2 image in DADF complex chart.
  • Page 475 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M3 MTF value 3 entry: DADF, back, horz scan Detail To enter the setting value 3 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 476 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M7 MTF value 7 entry: DADF, back, horz scan Detail To enter the setting value 7 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 477 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S2 MTF value 2 entry: DADF, back, vert scan Detail To enter the setting value 2 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 478 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S6 MTF value 6 entry: DADF, back, vert scan Detail To enter the setting value 6 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 479 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-G Enter shading target VL (G): back side Detail To enter the shading target value of Green on the back side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 480 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR3-R Enter shading target VL (R): front, 3rd Detail To enter the shading target value of Red on the front side at the third reading position at DADF stream reading.
  • Page 481 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-BW0 Adj CIS-ch0 offset:front,B&W mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (for front side) on channel 0 in Black & White mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 482 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-BW3 Adj CIS-ch3 offset:front,B&W mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (for front side) on channel 3 in Black & White mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 483 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-CL1 Adj CIS-ch1 offset:front,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 1 in color mode with 300 dpi. The value is updated by executing CL-AGC.
  • Page 484 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2CL0 Adj CIS-ch0 offset:front,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 0 in color mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 485 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2CL5 Adj CIS-ch5 offset:front,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 5 in color mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 486 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED-CLR2 Adj sec lgt src lgt time: frt,clr,300dpi Detail To adjust the lighting time of the LED which is the secondary light source of the Scanner Unit (Front) in color mode with 300 dpi.
  • Page 487 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL3 Adj CIS-ch3 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 3 in color mode with 300 dpi.
  • Page 488 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST4CL2 Adj CIS-ch2 offset: back,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 2 in color mode with 600 dpi.
  • Page 489 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD GAIN4CL0 Adj CIS gain level: back,clr mode,600dpi Detail To adjust the detection level (gain level) of the Scanner Unit (Back) in color mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 490 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED-BW-1 Adj pry lgt src lgt time: frt,B&W,600dpi Detail To adjust the lighting time of the LED which is the primary light source of the Scanner Unit (for front side) in B&W mode with 600 dpi.
  • Page 491 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED2BW-2 Adj sec lgt src lgt time: bck,B&W,600dpi Detail To adjust the lighting time of the LED which is the secondary light source of the Scanner Unit (for back side) in B&W mode with 600 dpi.
  • Page 492 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2BW0 Adj CIS-ch0 offset:back,B&W mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (for back side) on channel 0 in Black & White mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 493 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2BW3 Adj CIS-ch3 offset:back,B&W mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (for back side) on channel 3 in Black & White mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 494 9. Service Mode ■ DENS COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DENS-ADJ Density correction of copy image Detail To correct the density of copy image by changing the F-value table. When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. Blurring is alleviated when the value is increased, and fogging is alleviated when the value is decreased.
  • Page 495 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-R Adjustment of right edge margin Detail To adjust the margin on the right edge of paper. As the value is increased by 1, the margin is increased toward the center of the paper by 1 pixel (0.0212 mm).
  • Page 496 9. Service Mode ■ FEED-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REGIST Adj of registration start timing: Plain Detail To adjust the timing to turn ON the Registration Roller in the case of plain paper. As the value is incremented by 1, the margin on the leading edge of paper is increased by 0.1 mm.
  • Page 497 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C4 Cassette 4 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 4. As the value is changed by 1, the margin on the left edge of paper is changed by 0.1 mm.
  • Page 498 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C3RE Write start pstn in horz scan:Cst3 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 3. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 499 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-DUP1 Rgst start timing adj: Plain, 2nd side Detail To adjust the leading edge margin by changing the timing to form image when feeding the second side of plain paper.
  • Page 500 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-ADJ Set criteria for B&W/color in ACS:front Detail To set the judgment level of B&W/color original in ACS mode. As the value is increased, the original tends to be detected as a B&W document, and as the value is decreased, the original tends to be detected as a color document.
  • Page 501 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SEG-ADJ3 Set criteria for text/photo: back side Detail To set the judgment level of text/photo original in Text/Photo/Map mode (back side at duplex reading with 1 path). As the value is increased, the original tends to be detected as a photo document, and as the value is decreased, the original tends to be detected as a text document.

  • Page 502: Function (Operation / Inspection Mode)

    9. Service Mode FUNCTION (Operation / inspection mode) ■ INSTALL COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STRD-POS Scan position auto adj in DADF mode Detail To adjust the DADF scanning position automatically. Use Case At DADF installation/uninstallation Adj/Set/Operate Method 1) Close the DADF.
  • Page 503 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 504 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CNT-INTV Set counter send interval to SC server Detail To set the interval of sending counter information to the sales company's server in a unit of one hour.
  • Page 505 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL BIT-SVC OFF/ON of Web service of E-RDS Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Web service function of E-RDS. When OFF is selected, authentication information cannot be obtained from E-RDS.
  • Page 506 COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL SUB-IF Set for line connecting to cloud service Detail To select the network line connecting to the Canon cloud service Use Case When the Canon cloud service is used with a sub line Adj/Set/Operate Method...
  • Page 507 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD MTF-CLC Deriving of MTF filter coefficient Detail To derive the MTF filter coefficient to be set for ASIC based on the MTF value which has been backed up.
  • Page 508 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD BK-SHD3 Paper back shading correction 3 Detail To generate the paper back shading correction data by scanning the Standard White Plate of the Paper Back Reading Glass with the Scanner Unit (Back). Use Case - When replacing the SATA Flash PCB - When replacing the Scanner Unit (Back)
  • Page 509 9. Service Mode ■ PART-CHK COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation clutch Detail To specify the clutch to operate. Use Case When replacing the clutch/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Display/Adj/Set Range 6 to 9 6: Not used...
  • Page 510 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation solenoid Detail To specify the solenoid to operate. Use Case When replacing the solenoid/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Display/Adj/Set Range 0 to 5 0: Multi-purpose Tray Pickup Solenoid (SL1)
  • Page 511 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR PWD-CLR Clear of system administrator password Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To clear the password of the system administrator set in [Settings/Registration]. Use Case When clearing the password of the system administrator Adj/Set/Operate Method...
  • Page 512 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CARD Clear of card ID-related data Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To clear the data related to the card ID (department). Use Case When clearing the data related to the card ID Adj/Set/Operate Method...
  • Page 513 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR JV-CACHE Cache clear of JAVA application Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To clear the cache information used by JAVA application. Use Case When initializing the JAVA application Adj/Set/Operate Method...
  • Page 514 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. CUSTOM2 [For customization] CNT-RCON For R&D...
  • Page 515 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R SCAN-ON Execution of copyboard reading operation Detail To execute the reading operation with the Copyboard. Use Case When checking the operation of the motor of the Reader Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 516 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P ENV-PRT Outpt inside temp&hmdy/Fix Rol temp log Detail To output data of the temperature and humidity inside the machine/surface temperature of the Fixing Roller as a log. Text data is saved in HDD as a file (ENV-PRT-RPT.TXT).
  • Page 517 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P RPT2USB Write serv rpt file to USB flash drive Detail To store the report file of service mode saved in HDD by RPT-FILE to a USB flash drive. Use Case When storing the report file of service mode to a USB flash drive Adj/Set/Operate Method...
  • Page 518 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM HD-CHECK File system check of specified partition Detail To execute system check of the partition specified by CHK-TYPE at the next startup. Use Case When E602/E614 error (file corruption, etc.) occurs Adj/Set/Operate Method Enter 1, and then press OK key.
  • Page 519 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM RSRAMRES Restoration of Reader-related set data Detail To restore the Reader-related setting data which has been backed up to the SATA Flash PCB on the Main Controller PCB.

  • Page 520: Option (Specification Setting Mode)

    9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > DBG-LOG LOG-TRIG Set of debug log storage condition Detail To set the conditions (timing, types, etc.) to automatically store the debug logs (stored as an archive file).
  • Page 521 SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
  • Page 522 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW KSIZE-SW Setting of K-size paper support Detail To set detection/display of K-size paper (for China). When MODEL-SZ is 0, this setting is enabled. Use Case When using K size paper Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 523 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIBCOUNT Scope range set of Charge Counter MIB Detail To set the range of counter information that can be obtained as MIB (Management Information Base). Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 524 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW RPT2SIDE Set of report 1-sided/2-sided output Detail To set whether to use 1-sided or 2-sided for report output of service mode. Use Case When making 1-sided report output Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 525 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-UGW Set to allow firmware update from Server Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to permit update of the firmware from the Remote Monitoring Server. When "1: Enabled"...
  • Page 526 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-LVUP Set to allow CDS periodical update Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow the user (administrator) to perform periodical update linked with CDS. When 1 is set, setting of periodical update can be made in Settings/Registration menu/via remote When 2 is set, setting of periodical update can be made on the Updater screen in service mode.
  • Page 527 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIB-NVTA RFC-compatible character stringMIB write Detail As default, MIB object which NVT-ASCII can be written exists in order to link with local UI entry value. This violates RFC order, so a problem like garbled 2-byte characters may occur in the SNMP monitoring system, such as other vendor's MPS.
  • Page 528 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
  • Page 529 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW ASLPMAX Set auto sleep shift time maximum value Detail Set auto sleep shift time maximum value. Use Case Upon user's request Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: 240minutes, 1: 120 minutes...
  • Page 530 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PICLOGIN ON/OFF of Picture Login display Detail To set whether to display [Picture Login] in [Settings/Registration]. Use Case When switching the Picture Login function Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 531 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 3RDP-MSG ON/OFF pop-up screen dspl after upgrade Detail To set whether to display the screen to prompt the user to "Third-Party Software" at the first startup after upgrading due to change in the platform version.
  • Page 532 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-FAX ON/OFF of fax screen display Detail To set whether to display or hide the FAX function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 533 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-WEB ON/OFF of Web browser screen display Detail To set whether to display or hide the Web browser screen. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 534 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-NAVI ON/OFF of Tutorial display Detail To set whether to display or hide "Introduction to Useful Features" in the main menu. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 535 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW LOCAL-SZ ON/OFF area-spec stdrd size ppr set scrn Detail To set whether to display the area-specific standard size paper on the paper settings screen in [Settings/Registration].
  • Page 536 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW SVC-SRA Display/hide of DBS installation button Detail To set whether to display the [Install Data Backup Service] button on the CDS Updater screen (user mode/service mode). Use Case When switching to install/not to install the Data Backup Service via network Adj/Set/Operate Method...
  • Page 537 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UFOS-DSP Display/hide of uniFLOW Setup Detail Service mode to switch to display or hide [uniFLOW Setup]. Use Case When to switch to display or hide [uniFLOW Setup] Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 538 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SMTPRXPN Setting of SMTP reception port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set SMTP reception port number. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 539 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-NTLM Limit NTLM auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of NTLM authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 540 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-LGN Limit LOGIN authentication at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of LOGIN authentication at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 541 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WUEN-LIV Recovery time setting after sleep notice Detail To set the time from the sleep start from network without job assignment until the mode is shifted to the sleep mode.
  • Page 542 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PROXYRES Setting of proxy response to Windows Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to provide proxy response or return the device status when an inquiry is received via Windows while the device is in sleep mode.
  • Page 543 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NCONF-SW ON/OFF of Network Configurator function Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Network Configurator function. If the user does not use the function, select OFF to prevent remote attack through network.
  • Page 544 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGKEEP Set of IP address block log hold time Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the retention time from the log time of IP block. When access is made again from a same IP address which was blocked before, if it is within the retention time of the previous log, its log is not recorded.
  • Page 545 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPAUDIO Set of SIP session establishment order Detail To set whether to establish audio session or T.38 session first with SIP. Usually, audio session followed by T.38 session is established when using IPFAX in an intranet environment.
  • Page 546 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK FTPMODE Set of FTP print default operation mode Detail To set the default operation mode of FTP print. Switch the default operation mode between ASCII mode and BIN mode in accordance with user's environment.
  • Page 547 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WLAN-USE Setting of wireless LAN invalidation Detail To set whether to disable the wireless LAN. Bringing in and installation of the wireless LAN equipment may be prohibited depending on user. In such case, set 0 to prevent the wireless LAN to be used.
  • Page 548 9. Service Mode ■ ENV-SET COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET ENVP-INT Temp, humid/Fix Roll temp log get cycle Detail To set the cycle to obtain log of the temperature and humidity inside the machine or the surface temperature of the Fixing Roller.
  • Page 549 9. Service Mode ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW EVLP-FS Set of fix speed when feeding envlp Detail To set the stop and the fixing speed of arch control when feeding envelope. The fixing speed can be set by 0.5% increments.
  • Page 550 9. Service Mode ■ IMG-RDR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L1 Adj dust detect level: ppr intvl, DADF Detail To adjust dust detection level with dust detection correction control that is executed at paper interval in DADF mode.
  • Page 551 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON VP-ART Setting of line art processing Detail To set outline processing for line art on scalable PDF. In the outline processing, a binary image outline is extracted in the field which is recognized as line art, and is converted into vector data.
  • Page 552 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON DOTSCT Set high dens area white dot reduct mode Detail To set the mode to reduce white dots occur in the high density area with 600 dpi. Set 1 when white dots occur at regular intervals in the high density area.
  • Page 553 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM PDLEVCT1 Set event skipping at continuous PDL job Detail To set event skipping at continuous PDL job. During continuous operation, processing performance may be decreased due to other events generated by the event in operation.
  • Page 554 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP3 RCON device special settings 3 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 555 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP8 RCON device special settings 8 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 556 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER3 Setting of software counter 3 Detail To set counter type for software counter 3 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 557 Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 558 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JOB-INVL Job intvl setting at interruption copy Detail To set output interval between jobs at the time of interruption copy. Sorting is difficult after interruption copy because of the continuous output of the next job. Paper interval becomes longer when starting pickup for the next job after the last sheet of the previous job is delivered.
  • Page 559 1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
  • Page 560 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER DPT-ID-7 Password entry set at dept ID reg/auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to require a password entry at the time of registration/authentication of department With the setting to require entry, entry of 7-digit password is required as well as entry of department Use Case Upon user's request...
  • Page 561 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-PGD Set page split TX at IFax Simple mode TX Detail To set whether to perform split-data transmission on a page basis in the case that the transmission size in I-Fax Simple mode exceeds the upper limit value.
  • Page 562 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PTJAM-RC Auto reprint setting at PDL print jam Detail To set to automatically restart printing after jam recovery that occurs with PDL print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 563 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER7 Setting of software counter 7 Detail To set counter type for software counter 7 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 564 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LDAP-SW Retrieval condition set for LDAP server Detail To set the condition to search e-mail address, etc. from LDAP server. Use Case When specifying condition to search e-mail address, etc. from LDAP server Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 565 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-OF Setting of I-Fax TX to entered address Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow I-Fax transmission to a newly entered address. When 1 is set, I-Fax transmission is not available by entering the address because "I-Fax"...
  • Page 566 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER TNRB-SW Display/hide of Toner Container counter Detail To set whether to display the Toner Container counter on the Counter Check screen. Use Case When showing the Toner Container counter to the user Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 567 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CTCHKDSP Display/hide of counter print Detail To set whether to display or hide "Print List" on the Counter Check screen. Model name, model number information, counter check date and counter information can be output as a total count management report.
  • Page 568 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PH-D-SL2 Set halftone process in text/photo mode Detail When copying or B&W scanning to Inbox in text/photo mode, halftone processing of the image which reproduces gradation of text and photo judgment areas can be specified with this setting. Set to 1 when jaggy occurs or request to use the same halftoning method (text area) as conventional one is raised.
  • Page 569 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-REP Setting of TX Report with image: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the TX Report with image when iW SAM is enabled. When 1 is set, the TX Report with image is enabled.
  • Page 570 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-PULL Setting of network scan: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the network scan when iW SAM is enabled. When 1 is set, the network scan is enabled.
  • Page 571 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-WEB Setting of Inbox document upload: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the Inbox document upload with the Web browser at the time of iW SAM. When 1 is set uploading to the Inbox document with the Web Browser is enabled.
  • Page 572 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FAXSTREN Set of setting delete aftr fax transmit Detail To set whether to delete the transmission settings except for the address after transmission from the "Fax" screen. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 573 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SFT-OUT Setting of offset priority delivery Detail To set whether to deliver a job where offset and collate/offset group is set to the delivery destination with offset function.
  • Page 574 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-WIFI Setting of SAM Wi-Fi direct print Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow Wi-Fi direct print when iW SAM is enabled. Wi-Fi direct print cannot be used when iW SAM is enabled.
  • Page 575 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER INSTDT-M Register installation date info: month Detail To set the information on the installation date (month). Use Case - At installation - When replacing the HDD Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 576 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LASTREST Set remaining consumables display specs Detail To switch the percentage of increments in which the remaining level of consumables is shown at their near end. Use Case When the remaining level of toner or waste toner is suddenly displayed as 0% Adj/Set/Operate Method...
  • Page 577 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CARD-SW Screen set when Coin Manager connected Detail To set coin or card that the user is urged to insert on the Control Panel when the Coin Manager is connected.
  • Page 578 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MAX-PRC Set of Coin Manager maximum price Detail To set the maximum amount to be handled with Coin Manager. Enter 8800 when specifying 8800 Japanese yen as the maximum amount to be handled with the Coin Manager that supports Japanese yen.
  • Page 579 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN-AUT ON/OFF of charge/no charge mixed setting Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to switch charge/no charge according to the authentication setting in an environment where both charged and no charged users exist.
  • Page 580 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SEND Trns license key dspl of SEND function Detail To display transfer license key to use SEND function when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 581 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-EXPDF Instal state of Encry PDF + Searchbl PDF Detail To display installation state of encrypted PDF + searchable PDF when disabling and then transferring the license. Use Case When checking whether Encryption PDF + Searchable PDF is installed Adj/Set/Operate Method...
  • Page 582 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SCR Trns license key dspl: Encry Secure Pnt Detail To display transfer license key to use Encrypted Secure Print when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 583 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WEB Install state dspl: Web Access Software Detail To display installation state of Web Access Software when disabling and then transferring the license. Use Case When checking whether Web Access Software is installed Adj/Set/Operate Method 1) Select ST-WEB.
  • Page 584 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TRSND Trns lcns key dspl: Trial SEND function Detail To display transfer license key to use Trial SEND function when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 585 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-USPDF Install state dspl of Dgtl User Sign PDF Detail To display installation state of Digital User Signature PDF when disabling and then transferring the license. Use Case When checking whether Digital User Signature PDF is installed Adj/Set/Operate Method...
  • Page 586 Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server. TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when disabling and then transferring the license.
  • Page 587 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PS Install state display of PS function Detail To display installation state of PS function when disabling and then transferring the license. Use Case When checking whether PS function is installed Adj/Set/Operate Method 1) Select ST-PS.
  • Page 588 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PSLI5 Trns lcns key dspl: PS/LIPS4/LIPS LX: JP Detail To display transfer license key to use PS/LIPS4/LIPS LX function (JP only) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 589 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PSPCL Install state dspl of PS/PCL function Detail To display installation state of PS/PCL function when disabling and then transferring the license. Use Case When checking whether PS/PCL function is installed Adj/Set/Operate Method 1) Select ST-PSPCL.
  • Page 590 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PSLIP Trns license key dspl: PS/LIPS4 func:JP Detail To display transfer license key to use PS/LIPS4 function (JP only) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 591 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-HDCR2 Install state dspl:HDD Init All Data/Set Detail To display installation state of HDD Initialize All Data/Settings when disabling and then transferring the license. Use Case When checking whether HDD Initialize All Data/Settings is installed Adj/Set/Operate Method 1) Select ST-HDCR2.
  • Page 592 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-AFAX Transfer license key dspl of Remote Fax Detail To display transfer license key to use Remote Fax when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 593 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-XPS Install state dspl of Direct Print XPS Detail To display installation state of Direct Print XPS when disabling and then transferring the license. Use Case When checking whether Direct Print XPS is installed Adj/Set/Operate Method 1) Select ST-XPS.
  • Page 594 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-OPFNT Trns license key display of PCL Font Set Detail To display transfer license key to use the PCL Font Set when disabling and then transferring the license.
  • Page 595 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-U-RDS Install state display of E-RDS function Detail To display installation state of Embedded-RDS function when disabling and then transferring the license. Use Case When checking whether Embedded-RDS function is installed Adj/Set/Operate Method 1) Select ST-U-RDS.
  • Page 596 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TCFNT Trn lic key dspl:PCL Asian Font,trad CHI Detail To display transfer license key to use PCL Asian Font (traditional Chinese) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 597 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-MECWL Inst state dspl: McAfee whitelist func Detail To display installation state of McAfee whitelisting function when disabling the function and transferring the license. Use Case When checking whether McAfee whitelisting function is installed.
  • Page 598 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B22 [For customization] SP-B23 [For customization] SP-B24 [For customization] SP-B25 [For customization] SP-B26 [For customization] SP-B27 [For customization] SP-B28 [For customization] SP-B29 [For customization] SP-B30 [For customization] SP-B31 [For customization]...
  • Page 599 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B63 [For customization] SP-B64 [For customization] SP-B65 [For customization] SP-B66 [For customization] SP-B67 [For customization] SP-B68 [For customization] SP-B69 [For customization] SP-B70 [For customization] SP-B71 [For customization] SP-B72 [For customization]...
  • Page 600 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V24 [For customization] SP-V25 [For customization] SP-V26 [For customization] SP-V27 [For customization] SP-V28 [For customization] SP-V29 [For customization] SP-V30 [For customization] SP-V31 [For customization] SP-V32 [For customization] SP-V33 [For customization]...
  • Page 601 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V65 [For customization] SP-V66 [For customization] SP-V67 [For customization] SP-V68 [For customization] SP-V69 [For customization] SP-V70 [For customization] SP-V71 [For customization] SP-V72 [For customization] SP-V73 [For customization] SP-V74 [For customization]...
  • Page 602 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-PRE-M C1-REP Display/hide CST1 Roller prepare warning Detail To switch between display/hide the preparation warning on the Control Panel Status Bar. Use Case In the case of displaying the warning when consumables/consumable parts are not automatically delivered Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 603 9. Service Mode ■ PM-EXC-M COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-EXC-M TR-ROLL Dspl/hide Sec Transfer Rol replace mssg Detail To switch between display/hide the Replacement message on the Control Panel Status Bar. Use Case When a non-technical person will replace the drum unit Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 604 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-EXC-M DF-REP Display/hide Rol (DADF) Replacement mssg Detail To switch between display/hide the Replacement message on the Control Panel Status Bar. Use Case When a non-technical person will replace the drum unit Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 605 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-U-DSP C3-REP Display/hide CST3 Roll Consumable scrn Detail To switch between display/hide the status and the number of days left on the consumables screen. Use Case When switching the display on the consumables screen Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 606 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-MSG-D FX-REP Set days left before Fix Ass'y prep warn Detail To set the timing (number of days left) at which the preparation warning will be displayed. Use Case When changing the timing (number of days left) at which the preparation warning will be displayed Adj/Set/Operate Method...
  • Page 607 9. Service Mode ■ PM-DLV-D COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D TONER-K Set Toner (Bk) prior alarm notice timing Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method...
  • Page 608 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D C2-SP-RL Set CST2 Sprtn Roller prior alm ntc tmg Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method...

  • Page 609: Test (Print Test Mode)

    9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D M-SP-RL Set MP Tray Sprtn Roller alm notice tmg Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method...
  • Page 610 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG TXPH [Not used] DENS-K Adj of Bk-color density at test print Detail To adjust Bk color density when performing test print (TYPE=5). As the greater value is set, the image gets darker. Use Case At test print (TYPE=5) Adj/Set/Operate Method...
  • Page 611 9. Service Mode ■ NETWORK COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK PING Network connection check Detail To check connection between this machine and TCP/IP network. Use Case - When checking network connection at the time of installation - At network connection failure Adj/Set/Operate Method 1) Turn OFF the main power switch.
  • Page 612 9. Service Mode ■ NET-CAP COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP CAPOFFON ON/OFF of NetCap function Detail To set ON/OFF of network packet capture function. Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: OFF, 1: ON...
  • Page 613 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PAYLOAD Set network packet capture data save Detail To set whether to discard payload when saving the captured packet data. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.

  • Page 614: Counter (Counter Mode)

    9. Service Mode COUNTER (Counter mode) ■ TOTAL COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL SERVICE1 Service-purposed total counter 1 Detail To count up when the printout is delivered outside the machine. Large size: 1, Small size: 1 A blank sheet is not counted.
  • Page 615 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL RPT-PRT Report print counter Detail To count up when the printout is delivered outside the machine according to the charge counter at report print. Large size: 1, Small size: 1 A blank sheet is not counted.
  • Page 616 9. Service Mode ■ FEEDER COPIER (Service mode for printer) > COUNTER (Counter mode) > FEEDER FEED DADF original pickup total counter Detail DADF original pickup total counter Use Case When checking the total counter of original pickup by DADF Display/Adj/Set Range 0 to 99999999 Unit...
  • Page 617 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Multi-purpose Tray jam counter Detail The number of pickup jam occurrences in the Multi-purpose Tray Use Case When checking the jam counter of Multi-purpose Tray Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 618 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC HDD-ON Number of hard disk start-up times Detail To count up when power of the hard disk is turned ON. Use Case When checking the usage status of the product Unit time Default Value...
  • Page 619 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-FD-RL Cassette 1 Feed Roller parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 620 9. Service Mode ■ DRBL-2 COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-PU-RL ADF Pickup Unit parts counter: DADF Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 621 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C4-SP-RL Cassette4 Separation Roller prts counter Detail Cassette 4 Separation Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 622 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC2 FUSE-CNT For R&D SPW-TIME For R&D ■ PAPER COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G52-59 Delivered sheet counter: 52 to 59 g/m2 Detail To count up the number of delivered sheets which weight is 52 to 59 g/m2.
  • Page 623 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G91-105 Delivered sheet counter: 91 to 105 g/m2 Detail To count up the number of delivered sheets which weight is 91 to 105 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 624 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G181-220 Delivered sheet counter: 181 to 220 g/m2 Detail To count up the number of delivered sheets which weight is 181 to 220 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 625 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G351OVER Delivered sheet counter:351 g/m2 or more Detail To count up the number of delivered sheets which weight is 351 g/m2 or more. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 626 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FX-UNIT Fixing Ass'y: Life VL/No. of days left Detail To display the life value and the number of days left of the Fixing Assembly. The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 627 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C1-SP-RL Cst1 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 1 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 628 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C2-SP-RL Cst2 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 2 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 629 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C3-FD-RL Cst3 Feed Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 3 Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 630 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C4-SP-RL Cst4 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 4 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 631 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE M-SP-RL MP Tray Sprtn: Life VL/No. of days left Detail To display the life value and the number of days left of the Multi-purpose Tray Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 632 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE DF-SP-RL Separation Rol (DADF): Life VL/days left Detail To display the life value and the number of days left of the Separation Roller (DADF). The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...

  • Page 633: Feeder (Adf Service Mode)

    9. Service Mode FEEDER (ADF service mode) DISPLAY (State display mode) FEEDER (ADF service mode) > DISPLAY (State display mode) FEEDSIZE Dspl orgnl size detected by DADF Detail To display the original size detected by the DADF. Use Case When checking the paper size recognized by the device after scanning Adj/Set/Operate Method N/A (Display only) ADJUST (Adjustment mode)
  • Page 634 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) DOCST2 Adj of DADF img lead edge margin: back Detail To adjust the leading edge margin on the back side at DADF reading. This function is executed when an image that has been imaged in a state where skew correction is not performed/has failed is out of alignment.
  • Page 635 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-T1 Adj of DADF img lead edge margin: front Detail To adjust the leading edge margin of image after skew correction (front side). When the value is increased by 1, leading edge margin is increased by 0.1 mm. When the value is decreased by 1, leading edge margin is decreased by 0.1 mm.
  • Page 636 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-PAR1 Parallelogram crrct for DADF read: front Detail To perform parallelogram correction on image after skew correction (front side). When the value is increased by 1, image is corrected clockwise by 0.01 degree. When the value is decreased by 1, image is corrected counterclockwise by 0.01 degree.

  • Page 637: Function (Operation / Inspection Mode)

    9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-DL Skew adj val: bck left edge register dif Detail To correct the skew difference of the front and back by correcting the difference of left edge registration. Use Case - When writing the values on the service label after executing ADJ-SKW.
  • Page 638 9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) CL-ON Operation check of DADF Clutch Detail To start operation check for the Clutch specified by CL-CHK. - When CL-CHK=0 The ADF Motor (M4201) and the ADF Pickup Clutch (CL4200) are turned ON => The ADF Pickup Roller rotates positively for approx.

  • Page 639: Option (Specification Setting Mode)

    9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) ADJ-SKW Skew adj: frt / bck diff correct adjust Detail To correct the skew difference of the front and back by extracting the difference and calculate the correction value.

  • Page 640: Board (Option Board Setting Mode)

    9. Service Mode BOARD (Option board setting mode) OPTION (Specification setting mode) BOARD (Option board setting mode) > OPTION (Specification setting mode) MENU-1 Hide/dspl of printer set menu level 1 Detail To set whether to display or hide the level 1 of printer setting menu. Use Case Upon user's request Adj/Set/Operate Method...

  • Page 641: Fax (Serivce Mode For Fax)

    9. Service Mode FAX (Serivce Mode for FAX) Overview ■ Configuration of the Service Mode Service mode is divided into the following 10 items (#1 to #10). Item Name Description #1 SSSW Service software This can be used to conduct the registration/settings relating to basic functions of the fax, switch such as error management, echo prevention and prevention of communication problems.
  • Page 642 9. Service Mode 2. When the connected options (FEEDER, SORTER, FAX, BOARD) are displayed, select FAX and enter service mode of this board. LEVEL 1 SERVICE MODE COPIER FEEDER SORTER COPIER: Service mode of the connected equipment FEEDER: Service mode of the ADF (*) SORTER: Service mode of the Finisher (*) FAX: Service mode of the fax (*) The following explains the operation method using the #1 SSSW screen as an example.
  • Page 643 9. Service Mode ■ Menu List #1 SSSW SW01 error management SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error SW05 set standard function <DIS signal> SW06 to SW08 Not used SW09 set communication result display SW10 to SW11 Not used SW12...

  • Page 644: Setting Of Bit Switch (Sssw)

    9. Service Mode #7 PRINT BIT SW SW01 hold the line/DUMP report output setting SW04 not used SW05 reduction/cassette selection SW06 reduction setting SW07 to SW20 not used maximum non-image range not used not used leading edge margin trailing edge margin 006 to 030 not used #8 CLEAR...
  • Page 645 9. Service Mode ● SSSW-SW01 Functional Construction Function Error codes for service technician Output Do not output Error dump list Output Do not output Not used Not used Display service error codes in the ##300 series Display Do not display Increase the capacity of SUBLOG for USBFAX2 Increase Do not increase...
  • Page 646 9. Service Mode Function Not used Not used Transmission mode: International transmission (1) Transmission mode: International transmission (3) Send mode International transmis- International transmis- sion (3) sion (2) Tonal signal before sending CED signal Send Do not send Detailed Discussions of Bit 1 Use it to enable/disable sending an echo protect tone for a high-speed transmission V.29 modem signal (transmission speed at 9600 or 7200 bps).
  • Page 647 9. Service Mode ● SSSW-SW04 Functional Construction Function LC monitoring Monitor Do not monitor Check the CI signal frequency Check Do not checked Final flag sequences of the procedure signal 2 pcs 1 piece Reception mode after sending CFR signal High speed High speed/low speed Time to ignore low-speed signals after sending CFR signal...
  • Page 648 9. Service Mode Function To send bit 33 or later of DIS signal. Prohibit Do not prohibit Record paper length to be declared by DIS signal A4/B4 size Any size Not used Not used Not used Detailed Discussions of Bit 1 Execute mm/inch conversion for the image scanned in text mode.
  • Page 649 9. Service Mode When 'Do not set' is selected using bit 7, the timeout length per page for all modes will depend on the setting of bit 0 and bit 1. Timeout period at the time of sending/receiving Timeout period Bit7 Bit6 Bit5...
  • Page 650 9. Service Mode NOTE: Turn OFF and then ON the power of the host machine after the setting. ● SSSW-SW14 Functional Construction Function Not used Not used Not used Not used inch-configuration resolution declaration Not used Not used Not used Detailed Discussions of Bit 4 At the time of G3 communication, select whether to declare inch-configuration resolution to the other party's machine.
  • Page 651 9. Service Mode Detailed Discussions of Bit 3 Number of command retransmission 1: 6 times 0: 3 times Detailed Discussions of Bit 4 Set whether to request retransmission of all frames after frame loss at JBIG reception 1: Yes 0: No ●...
  • Page 652 9. Service Mode Function Not used Not used Not used Firmware automatic update (USB Fax) Prohibit Do not prohibited Not used Not used Detailed Discussions of Bit 0 Select a phone number to be indicated on the report after transmission is completed. Caller's number: To display the caller's phone number on the report Receiver's number: To indicate the phone number (CSI signal data) sent from the other party's machine on the report Detailed Discussions of Bit 5...
  • Page 653 9. Service Mode Detailed Discussions of Bit 1 Select whether to execute V.8 procedure when receiving a call. "No": V.8 procedure is not executed, and the procedure starts from V.21. Detailed Discussions of Bit 2 Select whether to execute V.8 procedure when ANSam signal from the receiver side cannot be recognized at the time of making a call and V.8 procedure is declared by DIS signal from the receiver side.
  • Page 654 9. Service Mode *a: Enabled only for USA Details of Bit 0 To prevent incorrectly sending fax due to forgetting to use the external access number, "0", this function displays a pop-up warning window and prevents sending and returns to the status before pressing Start button by pressing [OK] after setting the fax number in [Fax] or [Scan and Send] and pressing Start button if the set telephone number does not start with "00".

  • Page 655: Setting Of Menu Switch (Menu)

    9. Service Mode CAUTION: When changing this switch, make sure to turn OFF and then ON then ON the power supply twice. This is the specification for changing the fax configuration and is the same specification as adding the Fax Board to the existing machine. Details of Bit 4 This is the switch to set to display the send job stop confirmation screen if the Stop key is pressed during sending fax.

  • Page 656: Setting Of Numeric Parameter (Numeric Param.)

    9. Service Mode • 1: To make monitoring tone of the phone line from the speaker from the start of communication until the completion. • 2: Not used • 3 (OFF): There will be no monitoring tone of the phone line from the speaker. 007: ATT transmission level Set the transmission level (ATT).
  • Page 657 9. Service Mode Function Setting range Default value Comparing the number of digits between the sender's telephone number 0 to 20 digits and the receiver's telephone number Line connection identification time 0 to 9999 (x 10 ms) 5500 T.30 T1 timer (for reception) 0 to 9999 (x 10 ms) 3500 T.30 EOL timer...

  • Page 658: Setting Of Destination (Type)

    9. Service Mode 010: Line connection identification time Set the line connection identification time. Increase this parameter in the case of frequent errors caused by line connection status at the time of communication. NOTE: Error codes caused by line connection status ##005, ##018 The line connection identification time is the duration from when the dial signal is transmitted until the line is disconnected at the sending side, or from when DIS signal is transmitted until the line is disconnected at the reception side.

  • Page 659: Setting Of Printer Functions (Printer)

    9. Service Mode Setting of Printer Functions (PRINTER) ■ Setting of Bit Switch (SSSW) ● SSSW-SW01 Functional Construction Function Not used Not used Not used Not used Not used Not used Hold the line (when error code occurs) Hold Do not hold Output a print log when DUMP report is output Output Do not output...
  • Page 660 9. Service Mode Detailed Discussions of Bit 7 Set whether to set vertical scanning prioritized recording. Set: If B4 recording paper and A4 recording paper are set and an A4 extra-long image (*) is received, printing will be on the B4 recording paper.

  • Page 661: Ipfax Setting

    9. Service Mode IPFAX Setting ■ IPFAX ● BASIC N Function Setting range Session control reception timeout (sec.) 0 to 9999 (0*) Reception start delay time (sec.) 0 to 9999 (0*) BYE sending delay time at transmission (x10 msec.) 0 to 9999 (0*) BYE receiving delay time at transmission (x10 msec.) 0 to 9999 (0*) ●...

  • Page 662: Initialization Of Set Value (Clear)

    9. Service Mode Initialization of Set Value (CLEAR) ■ Overview Selecting the following items enables the applicable data to be initialized. When clear is executed, the setting items and numeric values for various parameters are set back to the factory setting values. Item Data to be initialized Registered telephone number data (*1)
  • Page 663 9. Service Mode Using Test Mode 1. Press the desired item to highlight; then, press the OK key to bring up its screen. The following table shows text mode items that are valid and invalid when a fax board is installed: Yes: may be used -: not used Level 1...
  • Page 664 9. Service Mode ● Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the selected frequency will be transmitted using the tone transmission function of the modem. You can also monitor the transmission signal by listening to the sound generated by the speaker.
  • Page 665 9. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <G3TX> <READY> <2/2> 14400bps 300-ALL0 300-ALL1 300-1:1 300-1:4 300-4:1 CAUTION: '300-ALL0' through '300-4:1' are not currently supported. ● DTMF Transmission Test Of the items indicated below, press one; in response, the DC circuit will be closed and the selected DTMF signal will be transmitted using the DTMF transmission function of the modem.

  • Page 666: Service Report (Report)

    9. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <V34G3TX> <1/1> <READY> SPEED 33600bps 3429baud 3200baud 3000baud 2800baud 2743baud 2400baud Using Text Mode 1. Select 'SPEED', and then select the speed you want to test using the Up/Down key. 2.
  • Page 667 9. Service Mode 2003 09/02 TUE 12:00 ****************************** SYSTEM DATA LIST ****************************** SERIAL NO XXXXXXXX #1 SSSW SW01 ----- 00000000 SW02 ----- 10000000 SW03 ----- 00000000 SW04 ----- 10000000 SW05 ----- 00000000 SW06 ----- 10000000 SW07 ----- 00000000 SW08 ----- 00000000 SW09 -----...
  • Page 668 9. Service Mode *1: RX, total reception number of times; TX, total transmission number of times. *2: number of pages sent/received according to original size. *3: number of pages sent/received in connection with different modem speeds (NWSPD : For IPFAX communication count). *4: number of communication pages by resolution(Standard, Fine, Super Fine, Ultra Fine).
  • Page 669 9. Service Mode 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** ******************************* TX FUNCTION WAS NOT COMPLETED JOB NO. 1269 DESTINATION ADDRESS 12345678 PSWD/SUBADDRESS DESTINATION ID ST. TIME 09/02 09:00 USAGE T 01 ' 50 PGS. RESULT ##750 START TIME 09/02 09:00...

  • Page 670: Installation

    Installation How to Utilize This Installation Procedure........660 Installation of Host Machine....661 NFC KIT-E1/E2......... 668 Copy Card Reader-F1/Copy Card Reader Attachment-B5....691 Copy Control Interface Kit-A1... 704 Connection Kit-A2/A3 for Bluetooth LE..........710 Super G3 FAX Board-AY1....737...

  • Page 671: How To Utilize This Installation Procedure

    10. Installation How to Utilize This Installation Procedure Symbols The frequently-performed operations are described with symbols in this procedure. Screw Tighten Loosen Packaged Item Unused Parts Remove Install Harness (Common for Guides Connector Power Cord and Clamps) Connect Disconnect Connect Disconnect Remove Install...

  • Page 672: Installation Of Host Machine

    10. Installation ■ Installation Outline Drawing Installation of Host Machine Setting the Dehumidification Switch If the installation environment is a high humidity environment, be sure to turn ON the Dehumidification Switch. Operation when using uniFLOW Online When using uniFLOW Online*, follow the setup procedures on the uniFLOW* Online First Steps Guide (http://www.nt- ■...
  • Page 673 10. Installation ■ Installation Procedure ● Removing the Covers...
  • Page 674 10. Installation ● Installing the IC Card Reader <For TYPE 1> NOTE: Be sure to adjust the number of cushions according to the thickness of the Card Reader.
  • Page 675 10. Installation NOTE: Go to "Subsequent Work".“Subsequent Work ” on page <For TYPE 2> NOTE: Go to "Subsequent Work".“Subsequent Work ” on page ● Subsequent Work NOTE: Use the screws removed in "Removing the Covers".
  • Page 676 10. Installation NOTE: Wind the cable counterclockwise to store it as needed. NOTE: When installing with the Connection Kit for Bluetooth LE at the same time.
  • Page 677 10. Installation CAUTION: CAUTION: Align the White Plate to the Index. If the White Plate is pressed from top to bottom, it is placed on the Index Sheet, so be sure to press it from bottom to top.
  • Page 678 10. Installation CAUTION: Check that the White Plate is not placed on the Index Sheet with this equipment closed. • Be sure that there is no gap between the White Plate and the Index Sheet. • The gap between the White Plate and the Index Sheet must be 0.3 mm or less as a reference.

  • Page 679: Nfc Kit-E1/E2

    10. Installation NFC KIT-E1/E2 Points to Note at Installation • Do not touch the sensor and PCB components of the Control panel. • The parts removed in "Removing the Control Panel" will be used in "Installing the Control Panel". • The pictures and illustrations used may differ from the actual product, but the procedures are the same. Essential Items to Be Performed Before Installation •...

  • Page 680: Checking The Contents

    10. Installation Checking the Contents NOTE: The required parts differ depending on the host machine to which this equipment is installed. Use A, B, G, H, I and J for this product. <NFC KIT-E1> TP; M3x6 Small 1x Small 1x Large 1x...
  • Page 681 10. Installation <NFC KIT-E2> Small 1x TP; M3x6 Small 1x Small 1x Large 1x Large 1x <Others> • Guides are included...
  • Page 682 10. Installation Installation procedure ■ Removing the Control Panel CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
  • Page 683 10. Installation...
  • Page 684 10. Installation...
  • Page 685 10. Installation...

  • Page 686: Installing The Nfc Kit

    10. Installation ■ Installing the NFC Kit...
  • Page 687 10. Installation NOTE: The removed parts will be used in step 8.
  • Page 688 10. Installation NOTE: The removed part will be used in the next step.
  • Page 689 10. Installation NOTE: Use the part removed in the previous step.
  • Page 690 10. Installation NOTE: Use the part removed in step 3.
  • Page 691 10. Installation NOTE: Position the NFC Cover by aligning it with the marking line to install. NOTE: Install the cable to the NFC PCB as shown in the figure.
  • Page 692 10. Installation TP; M3x6 TP; M3x6...
  • Page 693 10. Installation Small 1x...
  • Page 694 10. Installation CAUTION: Be sure to use appropriate type of screws when installing the removed screws.

  • Page 695: Installing The Control Panel

    10. Installation ■ Installing the Control Panel...
  • Page 696 10. Installation...
  • Page 697 10. Installation NOTE: Be sure to turn the Cover in the direction of the arrow to install.
  • Page 698 10. Installation...
  • Page 699 10. Installation NOTE: Store the excess cable under the Reader.
  • Page 700 10. Installation...

  • Page 701: Setting After Installation

    10. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Eenter service mode and set the value to "1". COPIER > FUNCTION > INSTALL > NFC-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.

  • Page 702: Copy Card Reader-F1/Copy Card Reader Attachment-B5

    10. Installation < Copy Card Reader Attachment-B5> Copy Card Reader-F1/Copy Card Reader Attachment-B5 Points to Note at Installation • To install this equipment, the Copy Card Reader Attachment is required. • When installing this equipment, be sure to install it by referring to "Table of Options Combination".

  • Page 703: Installation Procedure

    10. Installation Installation Outline Drawing Installation Procedure <When the Finisher is not installed> <Only in the case of 120 V products> <When the Finisher is installed> Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet.
  • Page 704 10. Installation <When the Finisher is installed>...
  • Page 705 10. Installation CAUTION: When handling the HDD, be careful not to vibrate or drop it. NOTE: The removed screws will be used in step 9. NOTE: The removed screw will be used in step 9.
  • Page 706 10. Installation...
  • Page 707 10. Installation CAUTION: CAUTION: When handling the HDD, be careful not to vibrate or Do not allow the Relay Cable to contact the metal part drop it. of the Controller Box. The Relay Cable touching the metal part of the Controller Box causes malfunctioning.
  • Page 708 10. Installation <When the Finisher is installed>...
  • Page 709 10. Installation RS Tightening; M4x10 Boss...
  • Page 710 10. Installation <When the Finisher is installed> CAUTION: Be sure that the core is inside the Edge Saddle. <When the Finisher is installed>...
  • Page 711 10. Installation <When the Finisher is not installed> <When the Finisher is not installed> TP; M3x6 Screw,w/washer; M3x14 <When the Finisher is installed> <When the Finisher is installed> TP; M3x6 Screw,w/washer; M3x14...
  • Page 712 10. Installation CAUTION: To prevent the connector from being disconnected, be sure to place the tie-wrap of the Card Reader External Relay Harness inside of the Connector Cover. <When the Finisher is not installed> TP; M3x6...
  • Page 713 10. Installation <When the Finisher is installed> <When the Finisher is installed> <When the Finisher is not installed> <Only in the case of 120 V products>...

  • Page 714: Checking After Installation

    10. Installation Checking after Installation 1. Connect the power plug of the host machine to the power outlet. 2. Turn the main power switch ON. 3. Check the model of the Card Reader in service mode. (Default: 0 "Card Reader-F1") COPIER >...

  • Page 715: Copy Control Interface Kit-A1

    10. Installation Copy Control Interface Kit-A1 Essential Items to Be Performed Before Installation Checking the Contents • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: • If performing work without disconnecting the power plug of the host machine, it may cause electrical shock.
  • Page 716 10. Installation <When the Finisher is installed>...
  • Page 717 10. Installation CAUTION: CAUTION: When handling the HDD, be careful not to vibrate or Be sure to install the D-SUB Support Plate so that the drop it. side with protrusions faces the direction as shown in the figure. Inside...
  • Page 718 10. Installation CAUTION: • Be careful not to drop the screws and washers. Dropping them may result in damage, so be sure to pick them up. • Be sure to install the CC-VI Cable in the orientation shown in the figure. CAUTION: When handling the HDD, be careful not to vibrate or drop it.
  • Page 719 10. Installation <When the Finisher is installed>...
  • Page 720 10. Installation <Only in the case of 120 V products> Turn ON the Main Power Switch.
  • Page 721 10. Installation Connection Kit-A2/A3 for Bluetooth LE Points to Note at Installation • When installing the IC Card Reader Installation Kit at the same time, install this equipment first. • The pictures and illustrations used may differ from the actual product, but the procedures are the same. Essential Items to Be Performed Before Installation •...
  • Page 722 10. Installation Checking the Contents NOTE: The required parts differ depending on the host machine to which this equipment is installed. Use A, C, D, G and H for this product. ＜ Connection Kit-A2 for Bluetooth LE ＞ With Finisher; Long Type P Tightening;...
  • Page 723 10. Installation <Connection Kit-A3 for Bluetooth LE ＞ With Finisher; 17.9 mm Long Type P Tightening; W Sems; TP; M3x6 M3x8 M3x6 Without Finisher; Short Type for US for CN, KR for TW <Others> • Guides are included Installation Procedure <Only in the case of 120 V products>...
  • Page 724 10. Installation...
  • Page 725 10. Installation...
  • Page 726 10. Installation <When the Finisher is installed>...
  • Page 727 10. Installation...
  • Page 728 10. Installation...
  • Page 729 10. Installation...
  • Page 730 10. Installation CAUTION: Be sure to install the Grounding Wire in the correct orientation. P Tightening; M3x8...
  • Page 731 10. Installation With Finisher; Without Finisher; Long Type Short Type P Tightening; M3x8...
  • Page 732 10. Installation...
  • Page 733 10. Installation...
  • Page 734 10. Installation CAUTION: Align the White Plate with the Index.
  • Page 735 10. Installation CAUTION: If the White Plate is pressed from top to bottom, it is placed on the Index Sheet, so be sure to press it from bottom to top.
  • Page 736 10. Installation CAUTION: Check that the White Plate is not placed on the Index Sheet with this equipment closed. • Be sure that there is no gap between the White Plate and the Index Sheet. • The gap between the White Plate and the Index Sheet must be 0.3 mm or less as a reference. White Plate White Plate Reader Unit...
  • Page 737 10. Installation NOTE: Pull out the Grounding Wire from the hole in which it was inserted in step 9 to install. CAUTION: Be sure to install the Grounding Wire in the correct orientation. W Sems; M3x6...
  • Page 738 10. Installation NOTE: Pull out the cable from the hole in which it was inserted in step 9.
  • Page 739 10. Installation <When the Finisher is not installed>...
  • Page 740 10. Installation <When the Finisher is installed>...
  • Page 741 10. Installation...
  • Page 742 10. Installation <When the Finisher is installed>...
  • Page 743 10. Installation...
  • Page 744 10. Installation <Only in the case of 120 V products>...
  • Page 745 10. Installation 10 mm...
  • Page 746 10. Installation NOTE: Affixing the Approval Label is not required in countries/regions other than the following. <For US> Affix it over the number on the Wireless LAN Approval Label. <For KR and TW> Affix it over the Wireless LAN Approval Label. CN,KR...
  • Page 747 10. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Enter service mode, and set the value to "1". COPIER >FUNCTION > INSTALL > BLE-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.

  • Page 748: Super G3 Fax Board-Ay1

    10. Installation ■ Essential Items to Be Performed Super G3 FAX Board-AY1 Before Installation • Turn OFF the main power of the host machine, and Checking before Installation disconnect the power plug from the outlet. ■ Points to Note when Installing WARNING: •...
  • Page 749 10. Installation ● Installing the Fax Unit CAUTION: When handling the HDD, be careful not to vibrate or drop it. NOTE: Remove the packing tape if any. CAUTION: • When installing the FAX Unit, be careful not to trap the 2 Cables of the FAX Unit. •...
  • Page 750 10. Installation Binding M3x6 CAUTION: • Fix the tie-wrap between the wire saddles [A] and [B]. • Fix the tie-wrap on the right side of the wire saddle [C].
  • Page 751 10. Installation CAUTION: When handling the HDD, be careful not to vibrate or drop it. ● Installing the Covers...
  • Page 752 10. Installation <When the Finisher is installed> ● Subsequent Work NOTE: This step is only for Taiwan. Approval Label...
  • Page 753 10. Installation NOTE: CAUTION: • This step is only for Europe. Do not insert a screwdriver into the hole when removing • Do not connect the telephone cord (2 core) to PTT the Small Cover. plugs. • Connect the PTT cable (6 core) to the PTT Plug appropriate for the country/region.
  • Page 754 10. Installation communication test to check that this machine can send the data correctly. Connect the power plug to the outlet. 3. Send the test document from the target to this machine to check if the machine can receive the Turn ON the Main Power Switch.
  • Page 755 APPENDICES Service Tools........745 General Circuit Diagram ....746 Software Counter Specifications..752 Removal..........756 List of Service Modes That Can Be Restored........759...

  • Page 756: Service Tools

    Service Tools Service Tools Special Tools None. Solvents and Oils None.
  • Page 757 General Circuit Diagram General Circuit Diagram Host machine “DC Controller PCB/Low-Voltage Power Supply PCB/High-Voltage Power Supply PCB/Main Controller PCB” on page 747 “Main Controller PCB/FAX PCB/Modular PCB” on page 748 “Finisher Controller PCB” on page 749 Control Panel “Control Panel” on page 750 “ADF”...
  • Page 758 General Circuit Diagram Host machine DC Controller PCB/Low-Voltage Power Supply PCB/High-Voltage Power Supply PCB/Main Controller PCB MAIN TH PS4650 SUB TH1 Main Thermistor Fixing Output Sensor CONNECTOR Sub Thermistor 1 FU134 FUT2 FUT1 J4650 J137 J138 1 2 3 J4500L J132L J131L +24V...
  • Page 759 General Circuit Diagram Main Controller PCB/FAX PCB/Modular PCB LINE1 LINE1 Modular PCB HandSet HandSet 1 2 3 4 5 6 7 COR3 FAX Speaker 1 2 3 4 5 6 7 J07L VOUT2 VOUT1 J07H FAX PCB J4508 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 J4506 Main Controller PCB...
  • Page 760 General Circuit Diagram Finisher Controller PCB Upper Feed Unit SL22 Stanp Solenoid Jogger Motor JOGM_1A JOGM_1B PS201 JOGM_2A JOGM_2B Finisher Tray PS207 JOG_HP_PS +24V2 Paper Sensor STMP_SL Jogger HP Sensor JOG_HP_SNS B1_MP_PS B1_MP_SNS PS202 +24V SS_EX_PS Lower Feed Unit +24V Staple Stacker /OUT_SL_IN SS_EX_SNS...
  • Page 761 General Circuit Diagram Control Panel Option I2C_DISABLE_N +3.3JIN OPNA_CLK BOOK_HNS Control Panel LED PCB MT901 OPNA_MASK J931 SENSE_DET 10 9 8 MT902 1 2 3 4 2 3 4 5 6 J917 J904 I2C_DISABLE_N +3.3JIN OPNA_CLK BOOK_HNS J915 OPNA_MASK Control Panel Main PCB SENSE_DET J911 FootSW...
  • Page 762 General Circuit Diagram SR4207 Large/Small SR4205 Original Sensor(small size paper) JUSO(T) SR4204 Pre-Separation Original Sensor Double Feed Detection PCB Sensor LED_EXIT (Transmission) 3 2 1 LED_DS JUSO(R) Delivery Display LED Original Display LED Double Feed Detection PCB CIS Unit (Front) 3 2 1 3 2 1 Post-Separation Sensor...

  • Page 763: Software Counter Specifications

    Software Counter Specifications Software Counter Specifications Software counter classification Software counter is classified according to the input number as follows: Counter item Counter item 000 to 099 Toner Bottle 500 to 599 Scan 100 to 199 Total 600 to 699 Mail Box print, memory media print 200 to 299 Copy...
  • Page 764 Software Counter Specifications Number Counter item Number Counter item on the on the screen screen Small (2-sided) Total B (Black/Large) Total A1 Total B (Black/Small) Total A2 Total B1 (2-sided) Total A(Large) Total B2 (2-sided) Total A(Small) LargeB (2-sided) Total A(Black 1) SmallB (2-sided) Total A(Black 2) Unidentified Toner Bottle (Black)
  • Page 765 Software Counter Specifications Number Counter item Number Counter item on the on the screen screen Copy+print (Black/Small) Copy+print (1) Copy+print (Black 2) Copy+print(Black/Large/2-sided) Copy+print (Black 1) Copy+print(Black/Small/2-sided) Copy+print (Large) Long original counter 2 (Total) Copy+print (Small) Long original counter 2 (Black) 500 to 599 Number Counter item...
  • Page 766 Software Counter Specifications 800 to 899 Number Counter item Number Counter item on the on the screen screen Report print (Total 1) Report print(Black 2) Report print (Total 2) Report print(Black/Large) Report print (Large) Report print(Black/Small) Report print (Small) Report print(Black/Large/2-sided) Report print(Black 1) Report print(Black/Small/2-sided) 900 to 999...

  • Page 767: Work Procedure

    Removal Removal Overview • User data kept by the machine contains address books and inbox documents that users can recognize. • For security, the Settings/Registration menu for user is provided to delete data on FLASH PCB and perform overwrite deletion to render user data on Storage unrecoverable.
  • Page 768 Removal 3. Press [Start]. If the user has not given any instruction on which item in the deletion mode should be used, select the default "Once with 0 (Null) Data". NOTE: • When all the data are initialized, the user data on the HDD and the user data on the Flash PCB are deleted. For the items to be deleted, refer to the backup list.
  • Page 769 Removal *1 display following one. "Once with 0 (Null) Data" "Once with Random Data" "3 Times with Random Data" "9 Times with Random Data" "DoD Standard" Limitations • The language of the report is only English, and cannot be changed. •...
  • Page 770 List of Service Modes That Can Be Restored List of Service Modes That Can Be Restored The following items are restored when a DCM file obtained by using [Settings/Registration] > [Back Up/Restore] or [Backup/ Restoration Using Service Mode] is exported. Purpose for Using the Function Case Export/ Import...
  • Page 771 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER ADJUST MTF2-M8 Restored COPIER ADJUST MTF2-M9 Restored COPIER ADJUST MTF2-S1 Restored COPIER ADJUST MTF2-S2 Restored COPIER ADJUST MTF2-S3 Restored COPIER...
  • Page 772 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER ADJUST MTF3-S2 Restored COPIER ADJUST MTF3-S3 Restored COPIER ADJUST MTF3-S4 Restored COPIER ADJUST MTF3-S5 Restored COPIER ADJUST MTF3-S6 Restored COPIER...
  • Page 773 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER ADJUST LED3CL2 Restored COPIER ADJUST LED4CL Restored COPIER ADJUST LED4CL2 Restored COPIER ADJUST LED-BW-1 Restored COPIER ADJUST LED-BW-2 Restored COPIER...
  • Page 774 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION CC-SPSW Restored COPIER OPTION UNIT-PRC Restored COPIER OPTION MIN-PRC Restored COPIER OPTION MAX-PRC Restored COPIER OPTION SRL-SPSW Restored COPIER...
  • Page 775 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION DSPLY-SW RMT-CNSL Restored Restored Restored COPIER OPTION CUSTOM PDLEVCT1 Restored Restored Restored COPIER OPTION NETWORK PROXYRES Restored Restored Restored...
  • Page 776 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION FNC-SW VER-CHNG Restored Restored Restored COPIER OPTION NETWORK FTPMODE Restored Restored Restored COPIER OPTION NETWORK SSLMODE Restored Restored Restored...
  • Page 777 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION CUSTOM2 SP-B17 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B18 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B19 Restored Restored Restored...
  • Page 778 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION CUSTOM2 SP-B70 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B71 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B72 Restored Restored Restored...
  • Page 779 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION CUSTOM2 SP-V43 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V44 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V45 Restored Restored Restored...
  • Page 780 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION PM-EXC-M TR-ROLL Restored Restored Restored COPIER OPTION PM-EXC-M FX-REP Restored Restored Restored COPIER OPTION PM-EXC-M C1-REP Restored Restored Restored...
  • Page 781 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION USER RUI-RJT Restored Restored Restored COPIER OPTION USER SND-RATE Restored Restored Restored COPIER OPTION USER FREG-SW Restored Restored Restored...
  • Page 782 List of Service Modes That Can Be Restored Initial screen Main item Intermediate Sub item Case A Case B Case C item COPIER OPTION USER C-P-SIZE Restored Restored Restored COPIER OPTION USER MF-FEED Restored Restored Restored COPIER OPTION USER TNRBEXGR Restored Restored Restored...

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