Troubleshooting Display (Monitor) Problems - Compaq Presario,Presario EZ2200 Reference Manual

Troubleshooting Display (Monitor) Problems

Symptom
Screen is blank and
monitor power light is
not lit.
Screen is blank.
Display fills only part of
the screen.
Display is too faint.
Resolution cannot be
adjusted to desired
setting.
Troubleshooting
Problem
Monitor power cable is not connected to
monitor or wall outlet.
Monitor is not turned on.
Monitor connector cable is not properly
connected to rear of Internet PC.
Screen saver is enabled.
Internet PC is in Sleep mode. This mode
is identified when the power status light
on the front of your Internet PC is not lit.
If you are using a Flat-Panel Monitor
(available on select models), you may
need a Digital Video Interface and
connector.
If you are using a Flat-Panel Monitor
(available on select models), your
resolution settings are not set properly.
Brightness and contrast controls are not
set properly.
Windows does not detect display driver.
Display
Solution
Reconnect the monitor's power plug on rear of
monitor and wall outlet.
Press the monitor's Power button.
Inspect the monitor's video connector for bent pins. If
bent pins do not exist, reconnect the monitor
connector cable on rear of Internet PC.
Press any key or move mouse to make screen
display.
Press the Power button to wake your Internet PC.
Call a Compaq Authorized Service Provider. Refer to
your Certificate of Warranty for details.
1. On the Taskbar, click Start and point to Settings.
2. Click Control Panel.
3. Double-click Display.
4. Click the Settings tab.
5. In the Display area, click the resolution slider for
the Screen and drag it to the right. Repeat this
step for the Desktop resolution slider. Increase
the resolutions to the maximum allowable.
6. Click OK to accept the new settings.
Adjust the brightness and contrast controls on your
monitor.
1. On the Taskbar, click Start and point to Settings.
2. Click Control Panel.
3. Double-click the System
4. Click the Device Manager tab.
µ
5. Click the
the installed display adapter.
6. Click the Remove button, and click OK.
7. Restart your Internet PC, and let Windows detect
the display driver.
G
icon.
next to Display Adapters and select
6-7