Welbilt Frymaster FilterQuick easyTouch FQE60U Service Manual
Welbilt Frymaster FilterQuick easyTouch FQE60U Service Manual

Welbilt Frymaster FilterQuick easyTouch FQE60U Service Manual

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Your Growth Is Our Goal
FilterQuick
FQE60U easyTouch
®
Electric Fryer
Service Manual
This manual is updated as new information and models are released. Visit our website for the latest manual.
*8197626*
Part Number: FRY_SM_8197626 10/2023

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Summary of Contents for Welbilt Frymaster FilterQuick easyTouch FQE60U

  • Page 1 Your Growth Is Our Goal FilterQuick ™ FQE60U easyTouch ® Electric Fryer Service Manual This manual is updated as new information and models are released. Visit our website for the latest manual. *8197626* Part Number: FRY_SM_8197626 10/2023...
  • Page 2 NOTICE IF, DURING THE WARRANTY PERIOD, THE CUSTOMER USES A PART FOR THIS FRYMASTER DEAN EQUIPMENT OTHER THAN AN UNMODIFIED NEW OR RECYCLED PART PURCHASED DIRECTLY FROM FRYMASTER DEAN, OR ANY OF ITS FACTORY AUTHORIZED SERVICERS, AND/OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THIS WARRANTY WILL BE VOID.
  • Page 3 DANGER The front ledge of this appliance is not a step! Do not stand on the appliance. Serious injury can result from slips or contact with the hot oil. DANGER Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. WARNING Use caution and wear appropriate safety equipment to avoid contact with hot oil or surfaces that may cause severe burns or injury.
  • Page 4: Table Of Contents

    FQE60U FILTERQUICK ™ easyTouch ® ELECTRIC FRYER SERVICE MANUAL TABLE OF CONTENTS Chapter 1: Service Procedures FQ4000 Menu Summary Trees............................. 1-1 1.1.1 FQ4000 Menu Tree ............................ 1-1 1.1.2 FQ4000 Information Statistics Menu Tree ....................1-2 FQ4000 Password Codes .............................. 1-3 Service Required Errors ..............................
  • Page 5: Chapter 1: Service Procedures

    FQE60U-T/1814E-T FILTERQUICK™ ELECTRIC FRYERS CHAPTER 1: SERVICE PROCEDURES FQ4000 Menu Summary Trees 1.1.1 FQ4000 Menu Tree Reflected below are the major programming sections in the FQ4000 and the order in which the headings will be found in the controller. Home Button Service Manager (1656) Crew Mode (Cooking Mode)
  • Page 6: Fq4000 Information Statistics Menu Tree

    1.1.2 FQ4000 Information Statistics Menu Tree Reflected below are the information statistics in the FQ4000 and the order in which the headings will be found in the controller. Information Statistics Daily Stats 1. Filters/Skipped Filters/CooksToday’s Report Card 1. Today’s Report 2.
  • Page 7: Fq4000 Password Codes

    1.2 FQ4000 Password Codes Press the HOME button to enter MENUS, RECIPES, SETTINGS or SERVICE menus. 1650 – MENUS, RECIPES, • 1656 – SETTINGS (MANAGER), SERVICE (MANAGER) • 3000 – SETTINGS (SERVICE), SERVICE (SERVICE) Enter Tech Mode • 9000 – Component Check [SETTINGS (SERVICE), SERVICE (SERVICE) Enter Tech Mode] •...
  • Page 8 Code ERROR MESSAGE EXPLANATION CLOGGED DRAIN (Gas) Vat did not empty during filtration OIL SENSOR FAILURE - CALL SERVICE Oil level sensor may have failed. RECOVERY FAULT Recovery time exceeded maximum time limit. RECOVERY FAULT – CALL SERVICE Recovery time exceeded maximum time limit for two or more cycles.
  • Page 9: Component Check

    1.5 Component Check The FQ4000 controller has a function to check the major components and their status. With the controller soft powered OFF, press the HOME button. Select Service, Service, Enter 9000, Select Tech Modes, and scroll down and select Component Check. The component name is above each button.
  • Page 10: Troubleshooting And Problem Isolation

    Troubleshooting and Problem Isolation Because it is not feasible to attempt to include in this manual every conceivable problem or trouble condition that might be encountered, this section is intended to provide technicians with a general knowledge of the broad problem categories associated with this equipment, and the probable causes of each.
  • Page 11: Troubleshooting The 24Vac Circuit

    PROBLEMS RELATED TO THE ELECTRONIC CIRCUITS If electrical power is being supplied to the fryer, the next most probable cause of heating failure is a problem in the 24 VAC circuit. Verify that the transformer is operating correctly. Refer to Section 1.7.4. TROUBLESHOOTING THE 24 VAC CIRCUIT.
  • Page 12: Smart Interface Board (Sib)

    SMART INTERFACE BOARD LED DIAGNOSTIC LIGHTS 1.7.2 Smart Interface Board (SIB) LED 1 24VAC Heat Relay All fryers in this series have a smart interface board (SIB) located in the LED 2 12VDC to Controller LED 3 24VAC Latch Relay component box behind the controller panel.
  • Page 13 1.7.3 Flow through the SIB (Smart Interface Board)
  • Page 14: Frequently Used Test Points For Sib

    1.7.4 Frequently Used Test Points for SIB (Smart Interface Board) NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. FREQUENTLY USED TEST POINTS FOR INTERFACE BOARD 1085979 Meter Test Setting Pins Results 24VAC Power to SIB 50VAC Scale...
  • Page 15: Sib (Smart Interface Board) Pin Positions And Harnesses

    1.7.6 SIB (Smart Interface Board) Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED (except ATO and Temp Probes) AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Wire Connector From/To Harness # Function Voltage Color From Transformer 24VAC Input 24VAC...
  • Page 16: Improper Temperature Control

    PUMP RELAY 1.7.7 Replacing Control Box Components (Smart Interface Board (SIB), Filtration Interface Board (FIB), KCCM Board, Power Supply, Transformers, Filter Pump Relay TRANSFORMER Perform steps 1 through 8 from section 1.9.3. Remove the bezel by removing the two (2) screws on the bottom of the bezel.
  • Page 17: Troubleshooting The Temperature Probe

    1.8.2 Troubleshooting the Temperature Probe CAUTION Disconnect the temperature probe from the SIB board before testing temperature probe resistances to avoid invalid readings. Prior to checking for problems associated with the temperature probe, inspect the probe body for damage while it is still in the frypot.
  • Page 18: Replacing The Temperature Probe

    Rib marks Position 1 Reconnect the 12-pin connecting plug C-6. Use wire ties to secure any loose wires. Reinstall the back panels, contactor plug guards, reposition the fryer under the exhaust hood, and reconnect it to the electrical power supply to return the fryer to service. 1.8.5 Replacing the Temperature Probe Drain the cooking oil to the filter pan using the controller “drain to pan function”.
  • Page 19: Fq4000 Controller Troubleshooting

    1.9.1 FQ4000 Controller Troubleshooting Problem Probable Causes Corrective Action Verify all power cords are plugged in and that circuit breaker is not tripped. No power to the fryer. Swap the controller with a controller known to be Controller has failed. good.
  • Page 20 Problem Probable Causes Corrective Action Filter error has occurred, filter pad clogged, 24-hour filter pad change Change the filter pad and ensure the filter pan has been FQ4000 displays prompt has occurred or change removed from the fryer for a minimum of 60 seconds. CHANGE FILTER PAD.
  • Page 21: Fq4000 Controller Functional Troubleshooting

    Problem Probable Causes Corrective Action FQ4000 displays Check that all harnesses between FQ4000’s, SIB, VIB software for only and FIB are secure. Check for loose or broken Loose or damaged harness FQ4000, SIB, VIB or FIB pins/wires. If the problem persists, swap out controller but not all boards.
  • Page 22: Replacing The Controller Or The Controller Wiring Harnesses

    1.9.3 Replacing the Controller or the Controller Wiring Harnesses 1. Di sconnect the fryer from the electrical power supply. The fuse located at the bottom of the control box can be removed to remove power from individual control boxes. The controller is held in place by two screws in upper corners. Remove the two screws from the upper corners of the controller.
  • Page 23: Filtration Malfunctions

    1.10 Filtration Malfunctions 1.10.1 Built-in Filtration System Service Procedures Most filtration problems arise from operator error. One of the most common errors is placing the filter paper/pad on the bottom of the filter pan rather than over the filter screen. Whenever the complaint is “the pump is running, but no oil is being filtered,”...
  • Page 24: Filtration Troubleshooting

    Incorrectly sized or installed filter paper/pads will also allow food particles and sediment to pass through and clog the suction tube on the bottom of the filter pan. Particles large enough to block the suction tube may indicate that the crumb tray is not being used.
  • Page 25: Fib (Filter Interface Board) Service Procedures

    Problem Probable Causes Corrective Action A. Power cord is not A. Verify that the power cord is fully plugged in and the plugged in or circuit circuit breaker is not tripped. Filter pump won’t start breaker is tripped. B. If the motor is too hot to touch for more than a few or pump stops during B.
  • Page 26: Replacing The Filter Motor Or Filter Pump

    1.10.6 Replacing the Filter Motor or Filter Pump Disconnect the fryer from the electrical power supply and reposition it to gain access to both the front and rear. Remove the filter pan and lid from the unit. Remove the lower back panel. Disconnect the flexline running to the oil-return manifold at the rear of the fryer as well as the pump suction flexline at the end of the filter pan connection.
  • Page 27: Ato (Automatic Top-Off Troubleshooting)

    Problem Probable Causes Corrective Action Clear filter error properly. When “CHANGE FILTER PAD YES/NO” is displayed, do NOT press any button Filter error exists. until the pan has been removed for at least sixty One vat doesn’t top off. (60) seconds. Actuator, pump, loose After thirty seconds the controller connection, RTD or FIB issue.
  • Page 28 Problem Probable Causes Corrective Action Enter the INFO mode, and select SOFTWARE, review the FIB software status. If FIB: 00.00.000 is shown, the communication is lost between the FIB and SIB or the CAN bus is loaded down. This can be caused by a defective SUI board (if installed).
  • Page 29 Problem Probable Causes Corrective Action Power to the FIB board has been lost. Ensure there Continued from is correct voltage to the FIB power supply and from previous page. the FIB power supply. Restore power to the board and clear any service required errors. Replace FIB FQ4000 displays E64 - power supply.
  • Page 30: Fib (Filter Interface Board) Led's And Test Points

    1.11.2 FIB (Filter Interface Board) LED’s and Test Points Test Points LED 3 3.3VDC Green LED LED 5 LED 6 LED 7 LED 8 Bulk Filter LED 3 5VDC Green LED Fresh Fresh Pump Pump Relay 24VDC LED 4 24VDC Green LED Solenoid Pump 24VDC...
  • Page 31: Fib (Filter Interface Board) Filtration Top-Off Pin Positions And Harnesses

    1.11.3 FIB (Filter Interface Board) Filtration and Top-off Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Connec Harness Wire From/To Function Voltage Color Brown Ground - +24VDC Purple 24VDC Input...
  • Page 32: Replacing The Ato Pump Or Solenoid

    1.11.4 Replacing the ATO Pump or Solenoid Disconnect the fryer from the electrical power supply. Locate the ATO pump (see Figure 22. Mark and unplug any wires or harnesses. Press down from the top on the quick disconnects to release the plumbing (see Figure 23).
  • Page 33: Vib (Valve Interface Board) Service Procedures

    1.12 VIB (Valve Interface Board) Service Procedures The VIB (Valve Interface Board) controls the actuators that open and close the drain and return valves. The VIB boards are located inside a protective housing under each frypot (see Figure 25). Figure 25 24VDC 3.3VDC 24VDC...
  • Page 34: Vib (Valve Interface Board) Troubleshooting

    1.12.1 VIB (Valve Interface Board) Troubleshooting NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Problem Probable Causes Corrective Action Check pins 4 and 5 of J2 at the FIB board. Should read 24VDC.
  • Page 35 1.12.2 VIB (Valve Interface Board) Actuator Board Pin Positions and Harnesses NOTE: DO NOT CHECK WITH HARNESSES UNPLUGGED AS SHORTING THE PINS MAY OCCUR WHICH WILL DAMAGE THE BOARD. Connector From/To Harness PN Pin # Function Voltage Wire Color VIB Probe Ground Yellow VIB Probe 1087136 Harness...
  • Page 36: Replacing A Vib (Valve Interface Board) Board

    1.12.3 Replacing a VIB (Valve Interface Board) Disconnect the fryer from the electrical power supply. Locate the VIB (valve interface board) to be replaced under a frypot. Mark and unplug the harnesses. The VIB assembly is held in place with one screw (see Figure 27). Remove the screw and the assembly drops down (see Figure 28) and the tab slides out of the bracket attached to the frypot (see Figure 29).
  • Page 37: Loading And Updating Software Procedures

    1.15 Loading and Updating Software Procedures Updating the software takes approximately 30 minutes. The software only needs to be loaded in the USB port in the far- left fryer cabinet and it will update all the controllers and boards in the system. The following reset MUST be performed to clear items before updating.
  • Page 38 VERIFY software update by pressing the information (?) button; press the down arrow; press the SW version button. The controller displays INTIALIZING. Ensure that the FQ4000(UIB)/VIB/FIB/SIB software versions have updated. Press the home button. Press the CREW MODE button. The software update is complete. The menu file must be updated with this software update.
  • Page 39: Replacing Fryer Components

    1.16 Replacing Fryer Components 1.16.1 Replacing Contactor Box Components Disconnect the fryer from the electrical Contactors power supply. Relocate the fryer if necessary. If replacing the hood relay remove the left side of the fryer. Locate the contactor box. Remove the two screws securing the cover of the contactor box cover from the contactor box (see Figure 35).
  • Page 40 Route the element leads through the element tube assembly and into the wire sleeving to prevent chafing. Ensure that the wire sleeving is routed back through the Heyco bushing, keeping it clear from the lift springs (see photos below). Also ensure that the wire sleeving extends into the tube assembly to protect the edge of the tube assembly from chafing the wires.
  • Page 41: Replacing A Frypot

    Rib marks Position 1 Probe Lead Positions Figure 42 11. Reconnect the 12-pin connector of the wiring harness disconnected in Step 2. 12. Lower the element to the full down position. 13. Reinstall the tilt housing, back panels and contactor plug guard. Reposition the fryer under the exhaust hood and reconnect it to the electrical power supply.
  • Page 42: Wiring Diagrams

    23. Recover the drain valve(s), oil return flexline connection fitting(s), actuators, VIB (AIF) boards and high-limit thermostat(s) from the frypot. Clean the threads and apply Loctite ™ PST 567 or equivalent sealant to the threads of the recovered parts and install them in the replacement frypot. 24.
  • Page 43: Appendix A: Bulk Oil Service Issues

    FQE60U-T/1814E-T FILTERQUICK™ ELECTRIC FRYERS Appendix A: Bulk Oil Service Issues A.1 Bulk FIB Tests These instructions may NOT be applicable to all bulk oil systems. The FilterQuick-T™ fryer will ONLY operate with a three-pole float switch for waste oil to determine if the tank is full.
  • Page 44 A.2 Bulk Oil Wiring Connection behind Fryer BULK OIL WIRING FIB BOX 12 pin TESTING BETWEEN PINS 1 & 5 9-PIN FEMALE PLUG SHOULD READ: 24VAC WHEN BULK TANK IS FULL 0 VAC WHEN BULK TANK IS EMPTY PIN 1 RED BULK DISPOSE TANK FULL PIN 2 WHITE 24VAC OUT FRESH OIL PUMP WHITE 24VAC IN FROM BULK (COM) PIN 3 BLACK 24VAC IN FROM BULK (HOT)
  • Page 45 Bulk Test Quick Reference A.4.1 DISPOSE TO WASTE, REFILL VAT FROM BULK: Press the filter button. Select LEFT VAT or RIGHT VAT for split vats. Select DISPOSE OIL. “DISPOSE OIL? YES/NO” is displayed. * Press the √ (check) button to dispose of oil in vat. “DRAINING IN PROGRESS”...
  • Page 46 18. “INSERT PAN” is displayed. 19. Insert the filter pan. 20. “CLOSE DISPOSE VALVE” is displayed. 21. Close dispose valve. 22. “FILL VAT FROM BULK? YES/NO” is displayed. 23. Press “NO” if you wish to leave vat empty and exit. A.4.3 FILL VAT FROM BULK: Press the filter button.
  • Page 47 THIS PAGE INTENTIONALLY LEFT BLANK...
  • Page 48 FRYMASTER 8700 LINE AVENUE, SHREVEPORT, LA 71106-6800 800-551-8633 318-865-1711 WWW.FRYMASTER.COM EMAIL: FRYSERVICE@WELBILT.COM Welbilt offers fully-integrated kitchen systems. Welbilt’s portfolio of award-winning brands includes Cleveland , Convotherm , Crystal Tips , Dean , Delfield , Fabristeel ™ ® ® ® ®...

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