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M132
SERVICE MANUAL

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  • Page 1 M132 SERVICE MANUAL...
  • Page 2 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 3 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 4: Documentation History

    LEGEND COMPANY PRODUCT CODE LANIER RICOH SAVIN M132 SP 8300DN Aficio SP 8300DN SP 8300DN DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 10/2012 Original Printing...
  • Page 5: Table Of Contents

    M132 SERVICE MANUAL TABLE OF CONTENTS 1. PRODUCT INFORMATION ............1-1 1.1 SPECIFICATIONS ..................1-1 1.2 MACHINE CONFIGURATION ..............1-2 1.2.1 PRINTER ..................1-2 1.3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS ..................... 1-4 1.4 OVERVIEW ....................1-5 1.4.1 COMPONENT LAYOUT ..............
  • Page 6 2.6 3000-SHEET FINISHER (D636) .............. 2-21 2.6.1 ACCESSORY CHECK ..............2-21 2.6.2 INSTALLATION PROCEDURE ............2-22 Support Tray Installation ..............2-25 2.7 PUNCH UNIT INSTALLATION (D570)............. 2-26 2.7.1 COMPONENT CHECK ..............2-26 2.7.2 INSTALLATION PROCEDURE ............2-27 2.8 OUTPUT JOGGER UNIT INSTALLATION (B703) ........2-31 2.8.1 ACCESSORY CHECK LIST ............
  • Page 7 4.3 EXTERIOR COVERS ................4-3 4.3.1 FRONT DOOR, UPPER AND LOWER INNER COVER ....4-3 Upper Inner Cover ................4-3 Lower Inner Cover ................4-3 4.3.2 LEFT COVER ................... 4-4 4.3.3 REAR COVER .................. 4-4 4.3.4 RIGHT REAR COVER ..............4-5 4.3.5 TOP RIGHT AND TOP REAR COVER ..........
  • Page 8 4.7.2 TRANSFER BELT................4-29 4.7.3 TONER OVERFLOW SENSOR ............4-31 4.7.4 TRANSFER BELT CLEANING BLADE........... 4-31 4.8 PAPER FEED ..................4-32 4.8.1 PAPER FEED UNIT ................ 4-32 Tray 1 and Tray 2 ................4-32 4.8.2 PICK-UP, FEED AND SEPARATION ROLLERS......4-33 Tray 1 and Tray 2 ................
  • Page 9 4.11.6 DUPLEX/BY-PASS MOTOR............4-60 4.11.7 DUPLEX INVERTER MOTOR ............ 4-61 4.12 BY-PASS .................... 4-63 4.12.1 BY-PASS PAPER SIZE SENSOR/BY-PASS PAPER LENGTH SENSOR ....................4-63 When reinstalling the by-pass paper size sensor ....... 4-65 4.12.2 BY-PASS PAPER END SENSOR ..........4-66 4.12.3 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE LIMITER ....................
  • Page 10 4.14.11 CONTROLLER FAN ..............4-84 When installing the controller fan ............4-84 4.14.12 SD USB BOARD ............... 4-85 4.14.13 LCDC BOARD ................4-86 When Installing the New LCDC Board ..........4-87 4.15 PRINT ADJUSTMENTS ..............4-88 4.15.1 OVERVIEW ................4-88 4.15.2 PRINTING...................
  • Page 11 5.10.1 SP7-XXX: DATA LOG ..............5-86 5.11 ENGINE MAIN SP TABLES-8 ............5-100 5.11.1 SP8-XXX: DATA LOG2 ............5-100 5.12 ENGINE MAIN SP TABLES-9 ............5-127 5.12.1 INPUT CHECK TABLE ............. 5-127 Copier....................5-127 Table 1: Paper Height Sensor ............5-130 Table 2: Paper Size Switch ..............
  • Page 12 Retrieving the Debug Log from the HDD .......... 5-160 5.17 SMC LIST CARD SAVE FUNCTION..........5-161 5.17.1 OVERVIEW ................5-161 SMC List Card Save ................. 5-161 5.17.2 PROCEDURE ................5-161 5.17.3 FILE NAMES OF THE SAVED SMC LISTS ......5-163 5.17.4 ERROR MESSAGES ..............
  • Page 13 How to calculate the paper reduction ratio ........... 7-5 M132...
  • Page 14 READ THIS FIRST Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the main machine and peripherals, make sure that the power cord of the main machine is unplugged. The wall outlet should be near the machine and easily accessible. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 15 Observance of Electrical Safety Standards This machine and its peripherals must be serviced by a customer service representative who has completed the training course on those models. The NVRAM on the system control board has a lithium battery which can explode if replaced incorrectly.
  • Page 16 Safety and Ecological Notes for Disposal Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations.
  • Page 17 Conventions in this Manual Symbols and Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Cautions, Notes, etc.
  • Page 18: Product Information

    PRODUCT INFORMATION...
  • Page 20: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information:  General Specifications  Optional Equipment M132...
  • Page 21: Machine Configuration

    Machine Configuration 1.2 MACHINE CONFIGURATION 1.2.1 PRINTER Key: Symbol: U: Unique option, C: Option also used with other products Item Callout Machine Code Main M132 M132 Frame Two-Tray Paper Feed Unit D580 2000-sheet LCT D581 1200-sheet LCT D631 External Bridge Unit D634 Options 1000-sheet Finisher (See Note 1)
  • Page 22 Machine Configuration Item Callout Machine Code D570-01 (2/4-hole) -Punch Unit (See Note 2) (EU) D570-02 (4-hole) -Punch Unit (See Note 2) (Scandinavia) -Output Jogger Unit (See Note 2) B703 M416 Memory Unit 512 MB D594 IPDS Unit M416 Netware M416 Internal VM Card D640...
  • Page 23: Guidance For Those Who Are Familiar With Predecessor Products

    Guidance for Those Who are Familiar with Predecessor Products 1.3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS The M132 series are successor models to the G179 series. If you have experience with the predecessor products, the following information will be of help when you read this manual. Different Points from Predecessor Products M132 G179...
  • Page 24: Overview

    Overview 1.4 OVERVIEW 1.4.1 COMPONENT LAYOUT Paper Exit Sensor By-pass Feed Roller Paper Overflow Sensor By-pass Separation Roller Junction Gate 1 Duplex/by-pass transport roller Junction Jam Sensor Upper Relay Belt Duplex Inverter Gate Feed Roller Junction Gate 2 Separation Roller Duplex Entrance Sensor Pick-up Roller Duplex Inverter Roller...
  • Page 25 Overview Hot Roller Development Unit Pressure Roller Charge Roller Transfer Belt Cleaning Blade Mirror Duplex Transport Roller Barrel Toroidal Lens (BTL) Transfer Belt Polygonal Mirror Motor OPC Drum Laser Unit Registration Roller Toner Bottle Holder By-pass Pick-up Roller Fusing Exit Sensor Exit Roller M132...
  • Page 26: Paper Path

    Overview 1.4.2 PAPER PATH Duplex Unit By-pass Tray Large Capacity Tray (LCT: 1200-sheet) Paper Tray Unit Two-Tray Finisher Bridge Unit M132...
  • Page 27: Drive Layout

    Overview 1.4.3 DRIVE LAYOUT Paper Exit Motor Paper Feed Clutch 2 Fusing Motor Paper Feed Clutch 1 Web Motor Feed Motor Transfer/Development Motor By-pass Paper Feed Clutch Drum Motor Registration Motor Development Paddle Motor Duplex/By-pass Motor Tray Lift Motor 1 Transfer Belt Contact Motor Tray Lift Motor 2 Duplex Inverter Motor...
  • Page 28: Installation

    INSTALLATION...
  • Page 30: Installation Requirements

    Installation Requirements 2. INSTALLATION 2.1 INSTALLATION REQUIREMENTS  Install the machine in a safe place for keeping security.  Make sure that the operation instructions are kept at a customer's hand. 2.1.1 ENVIRONMENT Temperature Range: 10°C to 32°C (50°F to 90°F) Humidity Range: 15% to 80% RH Ambient Illumination:...
  • Page 31: Machine Level

    Installation Requirements Avoid areas exposed to sudden temperature changes: 1) Areas directly exposed to cool air from an air conditioner. 2) Areas directly exposed to heat from a heater. Do not place the machine where it will be exposed to corrosive gases. Do not install the machine at any location over 2,000 m (6,500 ft.) above sea level.
  • Page 32: Minimum Space Requirements

    Installation Requirements 2.1.3 MINIMUM SPACE REQUIREMENTS Place the main machine near the power source, providing clearance as shown:  Front [A]: Over 75 cm (29.6")  Left [B]: 10 cm (4")  Rear [C]: 10 cm (4")  Right [D]: 55 cm (21.7") ...
  • Page 33: Power Requirements

    Installation Requirements 2.1.4 POWER REQUIREMENTS  Make sure that the wall outlet is near the main machine and easily accessible. Make sure the plug is firmly inserted in the outlet.  Avoid multi-wiring.  Be sure to ground the machine. Input voltage level: North America 120 V to 127 V, 60 Hz: More than 12 A Europe/Asia 220 V to 240V, 50 Hz/60 Hz: More than 7 A...
  • Page 34: Main Machine Installation

    Main Machine Installation 2.2 MAIN MACHINE INSTALLATION 2.2.1 INSTALLATION OVERVIEW The installation procedures of the following items are in the Operating Instructions: Main Machine and Hardware Options  Printer M132 (main machine) Installation  Paper Feed Unit: D580  LCIT PB3140: D581 Controller Options ...
  • Page 35: Power Socket For Peripheral

    Main Machine Installation 2.2.2 POWER SOCKET FOR PERIPHERAL  Rating voltage for peripheral: Make sure to plug the cable into the correct socket. M132...
  • Page 36: Installation Flow Chart

    Main Machine Installation 2.2.3 INSTALLATION FLOW CHART 2.2.4 MOVING THE MACHINE This section shows you how to manually move the machine from one floor to another floor. See the section "Transporting the Machine" if you have to pack the machine and move it a longer distance.
  • Page 37: 1200-Sheet Lct Installation (D631)

    1200-sheet LCT Installation (D631) 2.3 1200-SHEET LCT INSTALLATION (D631) 2.3.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q'ty Front Bracket Rear Bracket Stud Screw Joint Pin M132...
  • Page 38: Installation Procedure

    1200-sheet LCT Installation (D631) 2.3.2 INSTALLATION PROCEDURE  Unplug the main machine power cord before starting the following procedure.  The Paper Tray Unit (D580) or LCT 2000-sheet (D581) must be installed before installing this 1200-sheet LCT. Unpack the LCT and remove the tapes. Remove the stand covers [A].
  • Page 39 1200-sheet LCT Installation (D631) Insert the joint pins [A]. Attach the front [B] and rear brackets [C]. ( x2 each) Pull out the front and rear rails [A], and then hang them on each bracket [B]. Connect the LCT cable [C] to the main machine. 10.
  • Page 40: Side Fence Position Change

    1200-sheet LCT Installation (D631) 2.3.3 SIDE FENCE POSITION CHANGE Open the right door of the LCT. Push the down switch to lower the tray bottom plate until it reaches its lowest position. Remove the front and rear side fences [A, B] ( x 1 each).
  • Page 41: Bridge Unit Installation (D634)

    Bridge Unit Installation (D634) 2.4 BRIDGE UNIT INSTALLATION (D634) 2.4.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Bridge Unit Frame Cover Knob Screw Long Knob Screw Holder Bracket Cover Guide M132 2-12...
  • Page 42: Installation Procedure

    Bridge Unit Installation (D634) 2.4.2 INSTALLATION PROCEDURE  Unplug the power cord of the main machine before starting the following procedure.  If you will install the finisher unit (D588, D636) on the machine, install it after installing the bridge unit (D634). Remove all tapes.
  • Page 43 Bridge Unit Installation (D634) Remove the connector cover [B] ( x 1). Attach the two guides [A] to the cutouts in the paper exit. 1) Place the lower hook of the guide in the cutout of the paper exit. 2) Attach the guide as shown until the two side hooks hold the paper exit. 3) Press the guide.
  • Page 44 Bridge Unit Installation (D634) Install the bridge unit [A] in the machine. Secure the bridge unit with the long knob screw [A]. Open the bridge unit cover [A]. 10. Secure the bridge unit with knob screw [B]. 2-15 M132...
  • Page 45 Bridge Unit Installation (D634) 11. Attach the frame cover [A]. 12. Close the bridge unit cover. 13. Reinstall the machine. 14. Install the optional finisher (refer to the finisher installation procedure).  The holder bracket [A] is used in the installation procedure of the finisher (D588, D636).
  • Page 46: 1000-Sheet Finisher (D588)

    1000-sheet Finisher (D588) 2.5 1000-SHEET FINISHER (D588) 2.5.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q'ty For this model Grounding Plate Rear Joint Bracket Not used Front Joint Bracket Rear Joint Bracket Copy Tray Screw - M3 x 8 Screw - M4 x 13...
  • Page 47: Installation Procedure

    1000-sheet Finisher (D588) 2.5.2 INSTALLATION PROCEDURE  Unplug the main machine power cord before starting the following procedure. If this finisher is installed, the Bridge Unit (D634) and Paper Feed Unit (D580) or LCT (D581) must be installed before installing this finisher. Unpack the finisher and remove the tapes.
  • Page 48 1000-sheet Finisher (D588) Install the rear joint bracket [A] ( x 2; M4 x 13) and front joint bracket [B] ( x 2; M4 x 13).  Holder bracket [C] must be placed outside the front joint bracket [B]. This bracket is provided with the Bridge Unit (D634).
  • Page 49 1000-sheet Finisher (D588)  Use the screw removed in step 1 and the screw from the accessory box. Open the front door [B]. Then pull the locking lever [C]. Align the finisher on the joint brackets, and lock it in place by pushing the locking lever. Secure the locking lever ( x 1;...
  • Page 50: 3000-Sheet Finisher (D636)

    3000-sheet Finisher (D636) 2.6 3000-SHEET FINISHER (D636) 2.6.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q'ty Rear joint bracket Front joint bracket Ground (earth) plate Tapping screws - M4 x14 Tapping screws - M3 x 8 Tapping screws - M3 x 6 Upper output tray Support Tray...
  • Page 51: Installation Procedure

    3000-sheet Finisher (D636) 2.6.2 INSTALLATION PROCEDURE  Unplug the main machine power cord before starting the following procedure. If this finisher is installed on this machine, the following options must be installed before installing this finisher.  Bridge Unit (D634) ...
  • Page 52 3000-sheet Finisher (D636) Pull out the jogger unit [A], and then remove all tapes and retainers. Attach the cushion [A] to the finisher.  Make sure that the cushion is placed within 0 to 1 mm from the edge of the cover. Install the ground plate [B] on the finisher ( x 2;...
  • Page 53 3000-sheet Finisher (D636) Attach the rear joint bracket [A] ( x 2; M4 x 14). Attach the front joint bracket [B] and the holder bracket [C] ( x 2; M4 x 14).  Holder bracket [C] must be placed outside the front joint bracket [B]. This bracket is provided with the Bridge Unit (D634).
  • Page 54: Support Tray Installation

    3000-sheet Finisher (D636) 14. Install the upper output tray [A] ( x 1; M3 x 8). 15. Turn on the main power switch of the machine. 16. Check the finisher operation. Support Tray Installation If a stacking problem occurs several times on the upper output tray [A], put the support tray [B] on the tray as shown.
  • Page 55: Punch Unit Installation (D570)

    Punch Unit Installation (D570) 2.7 PUNCH UNIT INSTALLATION (D570) The Punch Unit D570 can be installed in the 3000-Sheet Finisher D636. 2.7.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q'ty Punch-out Waste Unit Slide Drive Unit Punch Waste Hopper Wire harness: short-circuit...
  • Page 56: Installation Procedure

    Punch Unit Installation (D570) 2.7.2 INSTALLATION PROCEDURE  Unplug the main machine power cord before starting the following procedure. If the 3000-sheet finisher has been installed, disconnect it and pull it away from the machine. Remove all tapes and shipping retainers. If the finisher is connected to the machine, disconnect the power connector [A] and separate the finisher from the machine.
  • Page 57 Punch Unit Installation (D570) Remove the shipping retainer [A] ( x 2) from the punch unit. Move the punch unit [A] along its rails into the finisher. Make sure that the pin engages correctly at the front and rear. Connect the cables [B] of the finisher to the connectors (CN601 and CN602) on the punch unit board ( x 2, x 1).
  • Page 58 Punch Unit Installation (D570) 10. Put the side-to-side detection unit [A] in the machine. Make sure that the two pins are engaged correctly at the front. 11. Make sure that the side-to-side detection unit moves smoothly on its rails. If it does not, make sure that the rails are aligned with their grooves.
  • Page 59 Punch Unit Installation (D570)  This is the 4-pin connector. 19. Connect the cable to connector [C] and attach the punch-waste transport unit ( x 1, x 1, x 1). 20. Set the hopper [A] in its holder. 21. Reassemble the finisher, and then install it on the main machine. 22.
  • Page 60: Output Jogger Unit Installation (B703)

    Output Jogger Unit Installation (B703) 2.8 OUTPUT JOGGER UNIT INSTALLATION (B703) 2.8.1 ACCESSORY CHECK LIST Check the accessories and their quantities against this list. Description Q'ty Jogger Unit Tapping Screws M3x6 2.8.2 INSTALLATION PROCEDURE The Output Jogger Unit B703 is installed only on the 3000-Sheet Finisher D636. ...
  • Page 61 Output Jogger Unit Installation (B703) Use the flat head of a screwdriver to remove the left upper cover [A]. Remove the cover plate [A] ( x 2). Keep the screws. While holding the jogger unit with the connector on the left, put the hooks on the frame of the jogger unit [A] into the holes in the left and right side of the finisher frame.
  • Page 62: Tray Heater

    Tray Heater 2.9 TRAY HEATER 2.9.1 INSTALLATION PROCEDURE Remove trays 1 and 2 from the machine. Connect the connector [A] of the heater to the connector [B] of the main machine. Install the heater [C] inside the machine ( x 1). Remove the connector cover [A] ( x 1).
  • Page 63 Tray Heater Release the heater relay connector [A] ( x 1). Connect the heater relay connector to the connector [B] (front side) of the main frame ( Reassemble the machine. M132 2-34...
  • Page 64: Tray Heater

    Tray Heater (Optional Paper Feed Unit) 2.10 TRAY HEATER (OPTIONAL PAPER FEED UNIT) 2.10.1 COMPONENT CHECK Description Q'ty For this model Tray heater On-standby decal Not used Harness 2 Not used Harness 1 Screw M4 x 10 Installation procedure 2-35 M132...
  • Page 65: Installation Procedure

    Tray Heater (Optional Paper Feed Unit) 2.10.2 INSTALLATION PROCEDURE  Unplug the machine power cord before starting the following procedure. For installing the tray heater in the D580 (Two-tray paper feed unit) Pull out the two trays from the optional paper feed unit. Install the tray heater [A] in the optional paper feed unit ( x 1).
  • Page 66 Tray Heater (Optional Paper Feed Unit) Remove the two securing brackets [A] ( x 1 each), and then the rear cover [B] of the optional paper feed unit ( x 2). Connect the harness [A] to the connector [B] of the tray heater. Route the harness [A] as shown and clamp it with four clamps ( x 4).
  • Page 67: For Installing The Tray Heater In The D581 (Lct)

    Tray Heater (Optional Paper Feed Unit) 10. Release the optional heater relay connector [A] ( x 1). 11. Connect the optional heater relay connector to the connector [B] (rear side) of the main frame x 1). 12. Reassemble the mainframe and optional paper feed unit. For installing the tray heater in the D581 (LCT) Remove the rear cover of the mainframe ( x 6).
  • Page 68 Tray Heater (Optional Paper Feed Unit) Remove the right tray [A] while pressing down the stopper [B].  When reinstalling the right tray, set the right tray on the guide rail and carefully push the tray in, making sure to keep the tray level. Install the tray heater [A] in the optional LCT ( x 1).
  • Page 69 Tray Heater (Optional Paper Feed Unit) Replace the shoulder screw [A] with the washer screw [B], using the securing bracket [C] ( x 1). Remove the two securing brackets [A] ( x 1 each), and then the rear cover [B] of the optional LCT ( x 2).
  • Page 70 Tray Heater (Optional Paper Feed Unit) 13. Remove the connector cover [A] ( x 1). 14. Release the optional heater relay connector [A] ( x 1). 15. Connect the optional heater relay connector to the connector [B] (rear side) of the main frame x 1).
  • Page 71: External Usb Keyboard Installation

    External USB Keyboard Installation 2.11 EXTERNAL USB KEYBOARD INSTALLATION 2.11.1 INSTALLATION PROCEDURE Customers can use an external USB keyboard when the software keyboard is shown on the operation panel, if an external USB keyboard is connected to the USB port at the side of the operation panel or the controller box USB port.
  • Page 72 External USB Keyboard Installation Select a language type for the external USB keyboard with [User Tools] > [System Settings] > [General Features] > [External Keyboard]. Press [OK] to set it. 10. Turn the main power off and on. 2-43 M132...
  • Page 73: Controller Options

    Controller Options 2.12 CONTROLLER OPTIONS 2.12.1 OVERVIEW This section describes the installation procedures for controller options for M132 series machines. Controller Options Item Slots Gigabit Ethernet Board Type A G874 (EU only) Gigabit Ethernet Board Type C M394 (NA only) Board Slot.
  • Page 74: Controller Options

    Controller Options Board, SD Card Slots The machine controller box has one board slot and two SD card slots. Only one interface board option can be installed. Only two SD cards are available for applications and maintenance. Name Description USB-A Both USB slots are used for a card authentication device.
  • Page 75 Controller Options  Only two SD Card slots are available for applications.  To install more applications, they must be moved onto one SD Card.  Board Slot: The following optional interface boards are available. There is only one board slot so only one can be installed.
  • Page 76: Application Merge

    Controller Options 2.12.2 APPLICATION MERGE Overview This machine has two SD card slots only. However, more than two optional applications are supplied for this machine. Always keep SD card Slot 2 (Lower Slot) vacant for servicing. Because of this, SD card merge is required if a customer wants to use many applications. The service program “SD Card Appli Move”...
  • Page 77: Move Exec

    Controller Options Remove the lower inner cover [A] ( p.4-3 "Front Door, Upper and Lower Inner Cover"), and then keep the SD card in the place [B] after you move the application program from one card to another card. This is done for the following reasons: ...
  • Page 78: Undo Exec

    Controller Options 12. Turn the main switch on. 13. Enter the printer user mode. Then print the configuration page. Check that the application programs run normally.  User Tools > Printer Features > List / Test Print > Configuration Page All installed options are shown in the "System Reference"...
  • Page 80: Preventive Maintenance

    PREVENTIVE MAINTENANCE...
  • Page 82: Pm Tables

    PM Tables 3. PREVENTIVE MAINTENANCE 3.1 PM TABLES See "Appendices" for the following information:  PM Tables M132...
  • Page 84: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT...
  • Page 86: General Cautions

    General Cautions 4. REPLACEMENT AND ADJUSTMENT 4.1 GENERAL CAUTIONS  To avoid damage to the transfer belt, drum, or development unit when it is removed or re-installed, never turn off power switch while electrical components are active.  Turn off the main power switch and unplug the machine before attempting any of the procedures in this section.
  • Page 87: Special Tools And Lubricants

    Special Tools and Lubricants 4.2 SPECIAL TOOLS AND LUBRICANTS 4.2.1 SPECIAL TOOLS Part Number Description Q’ty A2309003 Adjustment Cam – Laser Unit A2309004 Positioning Pin – Laser Unit B6455010 SD Card 128MB B6455020 SD Card 1GB G0219350 Loop Back Connector: Parallel B6795100 Plug - IEEE1284 Type C *1 “Loop Back Connector: Parallel”...
  • Page 88: Exterior Covers

    Exterior Covers 4.3 EXTERIOR COVERS 4.3.1 FRONT DOOR, UPPER AND LOWER INNER COVER Left Cover ( p.4-4) Open and remove the front door [A] (pin x 2). Upper Inner Cover Open the front door [A]. Upper inner cover [B] ( x 2) Lower Inner Cover Remove the front door [A] (pin x 2)
  • Page 89: Left Cover

    Exterior Covers 4.3.2 LEFT COVER Left cover [A] ( x 6) 4.3.3 REAR COVER Rear cover [A] ( x 6) M132...
  • Page 90: Right Rear Cover

    Exterior Covers 4.3.4 RIGHT REAR COVER Rear cover ( p.4-4) Top right and top rear cover ( p.4-6) Open the right door [A]. Right rear cover [A] ( x 4) M132...
  • Page 91: Top Right And Top Rear Cover

    Exterior Covers 4.3.5 TOP RIGHT AND TOP REAR COVER Remove the screw caps [A]. Top right cover [B] ( x 2) Top rear cover [C] ( x 3) 4.3.6 OPERATION PANEL Open the right door [A]. Top right cover ( p.4-6 "Top Right and Top Rear Cover") M132...
  • Page 92 Exterior Covers Operation panel cover [A] ( x 1) Operation panel unit [A] ( x 1, x 2, x 2) Operation panel bracket [A] (small x 3) Operation panel [A] M132...
  • Page 93: When Installing The New Operation Panel

    Exterior Covers When Installing the New Operation Panel Do the touch screen calibration after you replace the operation panel. ( p.4-92 "Touch Screen Calibration") 4.3.7 PAPER EXIT COVER Top right cover ( p.4-6 "Top Right and Top Rear Cover") Operation panel unit ( p.4-6 "Operation Panel") Paper exit cover [A] ( x 1)
  • Page 94 Exterior Covers Connector cover [A] ( x 1) Inner rear cover [A] ( x 2) Output tray [A] M132...
  • Page 95: Laser Unit

    Laser Unit 4.4 LASER UNIT  Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 4.4.1 CAUTION DECAL LOCATIONS Two caution decals are located in the laser section as shown below. (See the next page for removal instructions.) M132 4-10...
  • Page 96: Laser Unit

    Laser Unit 4.4.2 LASER UNIT Open the front door. Front door [A] (pins x 2) Upper inner cover [B] ( x 2) Glass cap [C] Shield glass [D] Lower inner cover [E] ( x 2) Laser unit connectors [E] ( x 3, x 1) ...
  • Page 97: Polygon Mirror Motor

    Laser Unit  When sliding out the laser unit, do not hold the LD board. Hold the laser unit. 4.4.3 POLYGON MIRROR MOTOR Laser unit ( p.4-11) Laser unit cover [A] ( x 4) Polygon mirror motor [B] ( x 4, x 1) After replacing the polygon mirror motor, do the image adjustment ( p.4-88 "Print...
  • Page 98: Ld Unit

    Laser Unit 4.4.5 LD UNIT Laser unit ( p.4-11) Upper spring plate [A] ( x 1) Lower spring plate [B] ( x 1) LD unit [C] ( x 1, x1, spring x 1)  To avoid damaging the LD board, hold it securely when disconnecting the connectors. Hold the laser unit casing.
  • Page 99: Laser Beam Pitch Adjustment

    Laser Unit Laser Beam Pitch Adjustment Install a (new) LD unit [A] with the left side of the LD unit being lower than the right side. (This makes this adjustment easier.) Print the test pattern "Hounds Tooth Check (Horizontal)" (No. 16 in SP2109-001). Check if the vertical stripes appear on the second pattern (counted from the leading edge) of the printout.
  • Page 100 Laser Unit Correct: No vertical stripes appear Incorrect: Vertical stripes appear 4-15 M132...
  • Page 101: Pcdu

    PCDU 4.5 PCDU 4.5.1 PCDU (PHOTOCONDUCTOR AND DEVELOPMENT UNIT) Open the front door. Open the right door [A]. Release the lock lever [B]. Pull out the PCDU [C] and place it on a clean flat surface.  When you pull out the PCDU, push the security lock [A] of the PCDU. If the lock is not pressed, the PCDU will be stuck in the machine and cannot be pulled out completely.
  • Page 102: Drum

    PCDU  Make sure the area is free of pins, paper clips, staples, etc. to avoid attraction to the magnetic development roller. Reinstallation Open the right cover before you install the PCDU in the machine. 4.5.2 DRUM Remove the PCDU ( p.4-16) Toner cap [A] Insert cap [A] into the opening of the PCDU [B].
  • Page 103 PCDU Bracket [D] ( x 1) Pull the drum [E] towards the front (the left side in the illustration) while releasing the charge roller [F] using the release levers [G], and then remove the drum  Never touch the drum surface with bare hands. Re-installation Replace the drum and close the PCDU ( x 2).
  • Page 104: Pick-Off Pawls

    PCDU 4.5.3 PICK-OFF PAWLS Drum ( p.4-17) Pawl assembly [A] Pick-off pawl [B] (spring x 1, spur x 1) Pick-off Pawl Position Adjustment If the pick-off pawl has marked the drum with a line, the pick-off pawl position can be adjusted using either method: ...
  • Page 105: Charge Roller And Cleaning Roller

    PCDU 4.5.4 CHARGE ROLLER AND CLEANING ROLLER Drum ( p.4-17) Push the charge roller holder [A] toward the front of the drum ( x 2) and remove the spring [B]. Charge roller [C].  Disengage the charge roller on the right side to remove it. Try to avoid touching the charge roller.
  • Page 106: Drum Cleaning Blade

    PCDU 4.5.5 DRUM CLEANING BLADE Drum ( p.4-17) Charge roller and cleaning roller ( p.4-20) Remove drum cleaning blade [A] ( x 2) Re-installation Put toner on the edge of cleaning blade and the mylar at the back side of cleaning blade before re-installing this blade.
  • Page 107: Development

    Development 4.6 DEVELOPMENT 4.6.1 DEVELOPMENT FILTER PCDU ( p.4-16) Open the PCDU. ( p.4-17 "Drum") Upper development cover [A] ( Development filter [B] 4.6.2 DEVELOPMENT ROLLER PCDU ( p.4-16) Open the PCDU. ( p.4-17 "Drum") Upper development cover ( p.4-22 "Development Filter") Development roller [A] ...
  • Page 108: Cleaning Procedure

    Development Cleaning Procedure PCDU ( p.4-16) Remove the two screws [A] and open the PCDU as shown above. Remove the upper development cover [A] ( x 2). Fold up a sheet of copy paper [A] to fit the width of the uncovered area of the development roller, as shown below.
  • Page 109: Developer

    Development Rotate the development roller [A] in the direction of the arrow until the section you cleaned is no longer visible. Repeat steps 5 and 6 until you have cleaned the entire surface of the roller. Reassemble the PCDU and install the PCDU into the machine. 4.6.3 DEVELOPER PCDU ( p.4-16)
  • Page 110 Development Tip out the old developer [C]. Turn drive gear [D] to ensure that no developer remains in the unit or on the developer roller.  Dispose of the used developer in accordance with local regulations. Work carefully to avoid scratching or nicking the development roller. Clean the development roller with a dry cloth.
  • Page 111 Development 13. Place a piece of paper [G] over the toner entrance hole. This prevents used toner falling from the drum into the development unit during the TD sensor initial setting and interfering with the Vref setting (toner density reference voltage) 14.
  • Page 112: Td Sensor

    Development 4.6.4 TD SENSOR PCDU ( p.4-16) Empty all developer from the development unit. ( p.4-24 "Developer") Seal TD sensor [A] (  The TD sensor is attached to the casing with double-sided tape [B]. Pry it off with the flat head of a screwdriver.
  • Page 113: Transfer

    Transfer 4.7 TRANSFER 4.7.1 TRANSFER BELT UNIT  To avoid exposing the drum to strong light, cover it with paper if the right cover will be open for a long period. Open the right door [A]. Release the lever [B]. Transfer belt unit [C] ...
  • Page 114: Transfer Belt

    Transfer 4.7.2 TRANSFER BELT Transfer belt unit ( p.4-28) Connector [A] ( x 1) Remove the springs (front and rear) [B]. Release the hooks (front and rear) [C]. Transfer belt with rollers [D] 4-29 M132...
  • Page 115 Transfer Lay the transfer belt with rollers on a flat clean surface, and fold the unit [E] to release the tension on the belt ( x 2). Transfer belt [F]  Avoid touching the transfer belt surface.  Before installing the new transfer belt, clean all the rollers and shafts with alcohol to prevent the belt from slipping.
  • Page 116: Toner Overflow Sensor

    Transfer 4.7.3 TONER OVERFLOW SENSOR Transfer belt unit ( p.4-29) Toner overflow sensor [A] ( x 1, x 1) 4.7.4 TRANSFER BELT CLEANING BLADE Transfer belt unit ( p.4-28) Transfer belt ( p.4-29) Transfer belt cleaning blade [A] ( x 2) ...
  • Page 117: Paper Feed

    Paper Feed 4.8 PAPER FEED 4.8.1 PAPER FEED UNIT Tray 1 and Tray 2 Right rear cover ( p.4-5) Duplex unit ( p.4-54) Pull out tray 1 and tray 2. Paper guide plate [A] (hook x 2) Harness cover [A] ( x 1) M132 4-32...
  • Page 118: Pick-Up, Feed And Separation Rollers

    Paper Feed Paper feed unit [A] ( x 2, x 1) 4.8.2 PICK-UP, FEED AND SEPARATION ROLLERS Tray 1 and Tray 2 Paper feed unit ( p.4-32) Roller holder [A] ( x 1) Pick-up roller [B] Feed roller [C] Separation roller [D] and torque limiter [E] ( x 1) 4-33 M132...
  • Page 119: Tray Lift Motor

    Paper Feed 4.8.3 TRAY LIFT MOTOR Rear cover ( p.4-4) Tray lift motor 1 or 2 [A] ( x 2, x 3) M132 4-34...
  • Page 120: Relay, Tray Lift, Paper End And Paper Feed Sensors

    Paper Feed 4.8.4 RELAY, TRAY LIFT, PAPER END AND PAPER FEED SENSORS Tray 1 and Tray 2 Right rear cover ( p.4-5) Duplex unit ( p.4-54) Paper feed unit ( p.4-32) Tray lift sensor [A] ( x 1) Paper end feeler [B] and paper end sensor [C] (hook, x 1 each) Relay sensor bracket [D] ( x 1)
  • Page 121: Registration Sensor

    Paper Feed 4.8.5 REGISTRATION SENSOR Right rear cover ( p.4-5) Duplex unit ( p.4-54) Paper feed unit for tray 1 ( p.4-32 "Paper Feed Unit") Paper Trays 1 and 2 Paper dust box [A] Open the front door. Pull out the paper dust container [B]. Remove two screws [C].
  • Page 122: Reinstall The Registration Sensor

    Paper Feed  This makes the paper guide [D] tilt a little bit. Now you can access the screw [E]. Dust container rail [F] ( [E] x 1) 10. Sensor bracket [G] ( x 1)  You can only access the screw on the sensor bracket from the inside (paper tray location) of the machine.
  • Page 123: Fusing

    Fusing 4.9 FUSING 4.9.1 FUSING UNIT  Turn off the main switch and wait until the fusing unit cools down before beginning any of the procedures in this section. The fusing unit can cause serious burns. Turn off the main power switch. Open the right door.
  • Page 124: Web Roller Unit

    Fusing 4.9.2 WEB ROLLER UNIT Fusing unit ( p.4-38) Web roller unit [A] ( x 2) 4-39 M132...
  • Page 125: Brake Pad

    Fusing 4.9.3 BRAKE PAD Web roller unit ( p.4-39) Web left cover [A] ( x 1, stepped screw x 3) Web top frame [B] ( x 2) Web left frame [C] ( x 2) Brake pad [D] M132 4-40...
  • Page 126: Web Holder Roller And Web Rollers

    Fusing 4.9.4 WEB HOLDER ROLLER AND WEB ROLLERS Web roller unit ( p.4-39) Web left cover ( p.4-40 "Brake Pad") Web top frame ( p.4-40 "Brake Pad") Web left frame ( p.4-40 "Brake Pad") Front gear bracket [A] ( x 2) All gears and bushings (rear side) [B] ( x 2) Rear gear bracket [C] (...
  • Page 127: Installing A New Web Holder Roller

    Fusing 10. Web holder roller [F] (holder x 2, spring x 2) 11. Web take up roller [G] ( 12. Web supply roller [H] ( Installing a new web holder roller The holder [A] has a one-way clutch. Make sure that the holder [A] is set at the front side. M132 4-42...
  • Page 128: Installing New Web Rollers

    Fusing Installing new web rollers Install the web supply roller [A] first ( ). Make sure that the web sheet is under the pin [B]. Install the web take up roller [C] ( ). Make sure that the printed number [D] is outside the web take up roller.
  • Page 129: Pressure Roller Cleaning Roller

    Fusing 4.9.5 PRESSURE ROLLER CLEANING ROLLER Fusing unit ( p.4-38) Fusing exit guide [A] (lock x 2) Fusing front upper cover [B] ( x 3) Fusing rear upper cover [C] ( x 3) Fusing outer guide [D] (front: x 1, rear: stepped screw x 1) Cleaning roller unit [E] ( x 4) Pressure roller cleaning roller [F] (spring x 2, holder x 2)
  • Page 130: Thermostats

    Fusing 4.9.6 THERMOSTATS Fusing unit ( p.4-38) Web roller unit ( p.4-39) Fusing top cover [A] (front: x 1, rear: stepped screw x 1) Thermostat holder [B] ( x 2) Thermostat cover [C] ( x 2) Thermostat [D] (terminal x 2) 4-45 M132...
  • Page 131: Thermistor

    Fusing 4.9.7 THERMISTOR Fusing unit ( p.4-38) Web roller unit ( p.4-39) Fusing top cover ( p.4-45 "Thermostats") Pull the two tabs [A]. Disconnect the two terminals [B]. Sensor stays [C] ( x 1 each) Thermistors [D] ( x 2, x 1) M132 4-46...
  • Page 132: Hot Roller Strippers

    Fusing 4.9.8 HOT ROLLER STRIPPERS Fusing unit ( p.4-38) Web roller unit ( p.4-39) Fusing top cover ( p.4-45 "Thermostats") Fusing top frame [A] ( x 5)  The cords on this frame are still connected to the fusing unit at this time. Be careful not to damage the cords when removing the hot roller stripper [B].
  • Page 133: Fusing Lamps

    Fusing 4.9.9 FUSING LAMPS Fusing unit ( p.4-38) Web roller unit ( p.4-39) Fusing top cover ( p.4-45 "Thermostats") Connector cover [A] ( x 2) Fusing top frame with connector [B] ( x 9) Fusing front lower cover [C] ( x 2) Fusing front frame [D] ( x 3)
  • Page 134 Fusing 10. Terminal bracket [G] ( x 4) 11. Front holder bracket [H] ( x 1) 12. Terminal base [I] ( x 3) 13. Rear holder bracket [J] ( x 1) 14. Fusing lamp-Center (550W) [K] 15. Fusing lamp-End (750W) [L] 4-49 M132...
  • Page 135: Hot Roller And Pressure Roller

    Fusing 4.9.10 HOT ROLLER AND PRESSURE ROLLER Fusing lamps-Center and End ( p.4-48 "Fusing Lamps") Hot roller [A] (snap ring x 2, gear x 2, bushing x 2) Pressure roller [B] ( x 2, bushing x 2) M132 4-50...
  • Page 136: Paper Exit

    Paper Exit 4.10 PAPER EXIT 4.10.1 PAPER EXIT UNIT Fusing unit ( p.4-38) Fusing exhaust fan duct ( p.4-84 "Fusing Exhaust Fan") Paper exit unit [A] ( x 3, x 2) 4-51 M132...
  • Page 137: Fusing Exit, Paper Overflow, And Paper Exit Sensors

    Paper Exit 4.10.2 FUSING EXIT, PAPER OVERFLOW, AND PAPER EXIT SENSORS Paper exit unit ( p.4-51) Sensor bracket [A] ( x 1) Paper exit sensor [B] ( x 1, hooks) Paper overflow sensor [C] ( x 1, hooks) Sensor bracket [D] ( x 2) Fusing exit sensor [E] ( x 1,...
  • Page 138: Paper Exit Unit

    Paper Exit 4.10.3 JUNCTION JAM SENSOR Paper exit unit ( p.4-51) Paper guide [A] ( x 3) Junction jam sensor [B] ( x 1) 4.10.4 PAPER EXIT MOTOR Paper exit unit ( p.4-51) Motor cover [A] ( x 1) Exit motor [B] ( x 2, x 2, x 1)
  • Page 139: Duplex

    Duplex 4.11 DUPLEX 4.11.1 DUPLEX UNIT Right rear cover ( p.4-5) Open the lower right cover [A] at the duplex unit. Release the tab [B] and remove the lower door (spring x 2). Open the right door. Release the front link [C] ( x 1).
  • Page 140 Duplex Push up the duplex unit a little bit, while pressing the bracket [D] to lock the spring [E].  Do not let the duplex unit open fully before releasing the wire (step 8). Otherwise, the lock for the spring [E] is released. Wire [F] ( x 1) Push the projection [G].
  • Page 141: Right Door Cover

    Duplex 4.11.2 RIGHT DOOR COVER Open the duplex door [A] and by-pass tray. Right door cover [A] ( x 4) M132 4-56...
  • Page 142: Duplex Door Sensor

    Duplex 4.11.3 DUPLEX DOOR SENSOR Right door cover ( p.4-56) Duplex door sensor [A] ( x 1, hook) 4.11.4 DUPLEX ENTRANCE SENSOR Right door cover ( p.4-56) Open the right door. Duplex entrance guide [A] ([B]: x1, [C]: Stepped screw x 2) Duplex entrance sensor bracket [A] ( x 1, x 1)
  • Page 143: Duplex Exit Sensor

    Duplex Duplex entrance sensor [A] (hooks) 4.11.5 DUPLEX EXIT SENSOR Transfer belt unit ( p.4-28) Right door rear cover [A] ( x 3) Remove the shaft [B] ( x 1). M132 4-58...
  • Page 144 Duplex Transfer belt unit holder [C] ( x 1, x 1)  When re-installing the transfer belt unit holder, make sure that the spring [D] correctly hooks onto the frame. Guide plate [E] (two hooks) Duplex exit sensor [F] ( x 1, hooks) 4-59 M132...
  • Page 145: Duplex/By-Pass Motor

    Duplex 4.11.6 DUPLEX/BY-PASS MOTOR Rear cover ( p.4-4) Right rear cover ( p.4-5) Frame [A] ( x 4) Duplex/By-pass motor bracket [B] ( x 2, x 1) Duplex/By-pass motor [C] ( x 4, bushing x 8, timing belt x 1) M132 4-60...
  • Page 146: Duplex Inverter Motor

    Duplex 4.11.7 DUPLEX INVERTER MOTOR Right door cover ( p.4-56) Open the right door. Right door rear cover [A] ( x 3) Duplex door [B] Duplex guide plate [C] ( x 3) 4-61 M132...
  • Page 147 Duplex Bracket [D] ( x 2) Duplex inverter motor [E] ( x 3, x 1) M132 4-62...
  • Page 148: By-Pass

    By-pass 4.12 BY-PASS 4.12.1 BY-PASS PAPER SIZE SENSOR/BY-PASS PAPER LENGTH SENSOR Open the lower right cover [A]. Disconnect the connector and clamp. Open the by-pass tray [A]. 4-63 M132...
  • Page 149 By-pass Move the side fences to the center. By-pass tray cover [A] ( x 4) By-pass paper size sensor [A] ( x 1) By-pass paper length sensor [B] ( x 1) M132 4-64...
  • Page 150: When Reinstalling The By-Pass Paper Size Sensor

    By-pass When reinstalling the by-pass paper size sensor Adjust the projection [A] of the left side fence bar (it must be centered). Install the by-pass paper size detection switch so that the hole [B] in this switch faces the projection [C] of the left side fence bar. Reassemble the machine.
  • Page 151: By-Pass Paper End Sensor

    By-pass 4.12.2 BY-PASS PAPER END SENSOR Right door cover ( p.4-56) By-pass feed unit cover [A] ( x 2). By-pass paper end sensor [B] ( x 1, hooks) 4.12.3 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE LIMITER Right door cover ( p.4-56) By-pass feed unit cover ( p.4-66 "By-pass Paper End Sensor")
  • Page 152: By-Pass Feed Clutch

    By-pass 4.12.4 BY-PASS FEED CLUTCH Open the right door. Right door rear cover ( p.4-58 "Duplex Exit Sensor") Transfer belt unit ( p.4-28) Transfer belt unit holder ( p.4-58 "Duplex Exit Sensor") By-pass feed clutch holder [A] ( x 2) By-pass feed clutch [B] ( x 1, x 1)
  • Page 153: Drive Area

    Drive Area 4.13 DRIVE AREA 4.13.1 PAPER FEED CLUTCH Tray 1 and Tray 2 Rear cover ( p.4-4) Clutch bracket [A] ( x 2, x 1, bushing x 1) Paper feed clutch [B] ( x 1) 4.13.2 DEVELOPMENT PADDLE MOTOR Rear cover ( p.4-4) Development paddle motor [A] (...
  • Page 154: Transfer/Development Motor

    Drive Area 4.13.3 TRANSFER/DEVELOPMENT MOTOR Rear cover ( p.4-4) Transfer/development motor [A] ( x 4, x 1) 4.13.4 DRUM MOTOR Rear cover ( p.4-4) Drum motor [A] ( x 4, x 1) 4-69 M132...
  • Page 155: Fusing Motor

    Drive Area 4.13.5 FUSING MOTOR Rear cover ( p.4-4) Fusing motor [A] ( x 4, x 1) M132 4-70...
  • Page 156: Web Motor

    Drive Area 4.13.6 WEB MOTOR Rear cover ( p.4-4) Bracket [A] ( x 1, x 2, x 1) Web motor [A] ( x 1) 4-71 M132...
  • Page 157: Paper Feed Motor

    Drive Area 4.13.7 PAPER FEED MOTOR Rear cover ( p.4-4) Right rear cover ( p.4-5) Paper feed motor [A] ( x 2, x 1) 4.13.8 TRANSFER BELT CONTACT MOTOR Rear cover ( p.4-4) Right rear cover ( p.4-5) Transfer belt contact motor [A] ( x 2, x 1) M132...
  • Page 158: Registration Motor

    Drive Area 4.13.9 REGISTRATION MOTOR Rear cover ( p.4-4) Right rear cover ( p.4-5) Registration motor bracket [A] ( x 3, x 1) Registration motor [B] ( x 2, x 1) 4-73 M132...
  • Page 159: Toner Supply Motor

    Drive Area 4.13.10 TONER SUPPLY MOTOR Left cover ( p.4-4) Upper inner cover ( p.4-3 "Front Door, Upper and Lower Inner Cover") Output Tray ( p.4-8) Exhaust duct [A] ( x 2) Toner supply motor [B] (hooks, x 1) M132 4-74...
  • Page 160: Electrical Components

    Electrical Components 4.14 ELECTRICAL COMPONENTS 4.14.1 CONTROLLER UNIT Controller unit [A] ( x 2) 4.14.2 CONTROLLER BOARD  The battery on the control board can explode if replaced incorrectly.  Dispose of the old battery in accordance with the instructions. Before Replacing the Controller Board in the Model without HDD When you replace the controller board in a machine without a HDD, address book data can be copied from an old controller board to a new controller board using an SD card.
  • Page 161 Electrical Components Controller right bracket [A] ( x 4) Controller board assembly [A] ( x 4) NVRAM [A] Interface rails [B] (hooks each) DIMM-RAM (If it is installed.) Controller board [C] M132 4-76...
  • Page 162: When Installing The New Controller Board

    Electrical Components When Installing the New Controller Board Remove the NVRAM [A] from the old controller board. Install it on the new controller board after you replace the controller board. Replace the NVRAM if the NVRAM on the old controller board is defective. ...
  • Page 163: Mother Board

    Electrical Components 4.14.4 MOTHER BOARD Rear cover ( p.4-4) Controller unit ( p.4-75) Exhaust fan duct [A] ( x 2, x 1) Screw of the top rear cover ( x 1) M132 4-78...
  • Page 164 Electrical Components Controller box [A] ( x 8, x 4, x 3) Controller light bracket [A] ( x 2) 4-79 M132...
  • Page 165 Electrical Components Controller box right cover [A] ( x 4) Mother board bracket [A] ( x 1, hook x 2) Mother board [A] ( x 6) M132 4-80...
  • Page 166: Bcu

    Electrical Components 4.14.5 BCU Controller box ( p.4-78 "Mother Board") BCU [A] ( x 4, x 4) Remove the NVRAM [A] from the old board and install it on the new board. Set the DIP switches on the new BCU board to the same settings as the old board. ...
  • Page 167: Bridge Board

    Electrical Components  Make sure you print out the SMC reports ("SP (Mode Data List)" and "Logging Data") before you replace the NVRAM.  Keep NVRAM away from any objects that can cause static electricity. Static electricity can damage NVRAM data. 4.14.6 BRIDGE BOARD Controller box ( p.4-78 "Mother Board")
  • Page 168: Psu

    Electrical Components 4.14.8 PSU Left cover ( p.4-4) PSU [A] ( x 4, x all) Two clamps [B] (These clamps will be used for the new PSU.) 4.14.9 HIGH VOLTAGE POWER SUPPLY Rear cover ( p.4-4) Right rear cover ( p.4-5) High voltage power supply board [A] ( x 5,...
  • Page 169: Fusing Exhaust Fan

    Electrical Components 4.14.10 FUSING EXHAUST FAN Rear cover ( p.4-4) Fusing exhaust duct [A] ( x 2, x 1) Separate the duct (hooks). Fusing exhaust fan [B] When installing the fusing exhaust fan Make sure that the fusing fan is installed with its decal facing the right side of the machine. 4.14.11 CONTROLLER FAN Controller box ( p.4-78 "Mother Board")
  • Page 170: Sd Usb Board

    Electrical Components 4.14.12 SD USB BOARD Operation panel ( p.4-6) SD USB board bracket [A] (small x 2, x 2, x 3) SD USB board [A] ( x 3) 4-85 M132...
  • Page 171: Lcdc Board

    Electrical Components 4.14.13 LCDC BOARD SD USB Board ( p.4-85) Operation panel inner bracket [A] (small x 4) LCDC bracket [A] (small x 6) M132 4-86...
  • Page 172: When Installing The New Lcdc Board

    Electrical Components LCDC board [A] (small x 4, x 3) When Installing the New LCDC Board Do the touch screen calibration after you replace the LCDC board. ( p.4-92 "Touch Screen Calibration") 4-87 M132...
  • Page 173: Print Adjustments

    Print Adjustments 4.15 PRINT ADJUSTMENTS 4.15.1 OVERVIEW Perform these adjustments after replacing any of the following:  Polygon Mirror Motor  Paper Side Fence  Memory All Clear 4.15.2 PRINTING Make sure paper is installed correctly in each paper tray before you start these adjustments. Use the Trimming Area Pattern (SP2-109-1, No.
  • Page 174: Blank Margin

    Print Adjustments SP No. Specification By-pass: Thick 2 SP1-001-6 Duplex: Plain SP1-001-7 Duplex: Thick 1 SP1-001-8 Check side-to-side registration [B] for each paper feed station, and adjust with the following SP modes. SP No. Specification By-pass SP1-002-1 Tray 1 SP1-002-2 Tray 2 SP1-002-3 Tray 3...
  • Page 175 Print Adjustments Check the trailing edge [A], right edge [B], leading edge [C] and left edge [D] blank margins, and adjust them with the following SP modes. SP No. Specification Leading Edge SP2-103-1 3.0 mm [0.0 to 9.0 mm] Trailing Edge SP2-103-2 Left SP2-103-3...
  • Page 176: Main Scan Magnification

    Print Adjustments Main Scan Magnification Use SP2-109-001 no 5 (Grid Vertical Line) to print a single dot pattern. Check magnification, and then SP2-102-001 (Magnification Adjustment Main Scan) to adjust magnification if required. Specification: ±1%. Parallelogram Image Adjustment Do the following procedure if a parallelogram prints while adjusting the printing registration or printing margin using a trimming area pattern.
  • Page 177: Touch Screen Calibration

    Print Adjustments 4.15.3 TOUCH SCREEN CALIBRATION Do the following procedure to calibrate the touch screen after you clear the memory, replace the operation panel, LCDC board or NVRAM, or if the touch panel detection function is not working correctly.  Do not attempt to use items [2] to [5], and [7] on the Self Diagnostic Menu.
  • Page 178 Print Adjustments Touch the nine points circled in red in the illustration above, and make sure that each point (both x and y) is within +/- 5 dots of the original “+” displayed. When you are finished, press “[#] OK” on the screen. Touch “[#] Exit”...
  • Page 180: Service Tables

    SERVICE TABLES R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New 01/15/2013 Entering SP Modes Added...
  • Page 182: Service Program Mode

    Service Program Mode Rev. 01/14/2013 5. SERVICE TABLES 5.1 SERVICE PROGRAM MODE  Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the machine to process the data.
  • Page 183: Service Program Mode Tables

    Service Program Mode 5.1.2 SERVICE PROGRAM MODE TABLES Please note these general changes in this section:  Group 8 (Data Log 2) is a new group of counters.  Along with the addition of Group 8, many of the Group 7 counters have been removed. Service Table Key Notation What it means...
  • Page 184: Service Program Mode Tables

    Service Program Mode Tables 5.2 SERVICE PROGRAM MODE TABLES 5.2.1 SP TABLES There are the most commonly used SP codes in the “Service Main SP Tables” and "Engine Main SP Tables - 1 to - 9" of "Main Chapters". See "Appendices" for the following information: ...
  • Page 185: Service Main Sp Tables

    Service Main SP Tables 5.3 SERVICE MAIN SP TABLES 5.3.1 SP1-XXX 1001 Bit Switch 001 Bit Switch 1 bit 0 bit 1 bit 2 bit 3 No I/O Timeout 0: Disable 1: Enable Enable: The MFP I/O Timeout setting will have no effect. I/O Timeouts will never occur.
  • Page 186 Service Main SP Tables 1001 Bit Switch 002 Bit Switch 2 bit 0 bit 1 bit 2 Applying a collation Type Shift Normal Collate Collate A collation type (shift or normal) will be applied to all jobs that do not already have a ‘Collate Type’...
  • Page 187 Service Main SP Tables bit 3 bit 4 bit 5 bit 6 bit 7 1001 Bit Switch 004 Bit Switch 4 bit 0 bit 1 bit 2 bit 3 IPDS print-side reversal 0: Disable 1: Enable Enable: Increases printing speed but simplex pages may be printed on the back side of the sheet.
  • Page 188 Service Main SP Tables 1001 Bit Switch 005 Bit Switch 5 Show "Collate Type", "Staple Type" and "Punch Type" buttons on the operation Disable Enable panel. If enabled, users will be able to configure a Collate Type, Staple Type, and bit 0 Punch Type from the operation panel.
  • Page 189 Service Main SP Tables bit 4 Increase max number of the stored jobs Disable Enable (1000) to 1000 jobs. (100) Enable: Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000. The default is 100. bit 5 bit 6 Method for determining the image...
  • Page 190 Service Main SP Tables 1001 Bit Switch 007 Bit Switch 7 Print path 0: Disable 1: Enable If enabled, simplex pages (in mixed simplex/duplex PS/PCL5 jobs only) bit 0 and the last page of an odd paged duplex job (PS, PCL5, PCL6), are always routed through the duplex unit.
  • Page 191 Service Main SP Tables 1001 Bit Switch 009 Bit Switch 9 PDL Auto Detection timeout of jobs "Disabled "Enabled submitted via USB or Parallel Port (IEEE (Immediately)" (10 seconds)" 1284). bit 0 To be used if PDL auto-detection fails. A failure of PDL autodetection doesn't necessarily mean that the job can't be printed.
  • Page 192 Service Main SP Tables When enabled, if multiple collated copies are printed, the device no longer responds to PJL USTATUS with the number of pages in the current copy. Instead the device will return the total number of pages for all copies. Bit 5 to 7 1001...
  • Page 193 Service Main SP Tables 1001 Bit Switch 011 Bit Switch 11 bit 0 List / Test Print menu 0: Disable 1: Enable When enabled, the [Multiple Lists] menu is displayed in [List / Test Print] under the Printer Features menu. bit 1 Interrupt printing 0: Job...
  • Page 194 Service Main SP Tables 1005 [Display Version] Printer Version 1005 002 Displays the version of the printer application. 1007 [Supply Info.] [0 to 1 / 1 ] 1007 001 0: Displays the info. 1: Does not display the info. 1110 [Media Print Device Setting] 1110 002 0: Disable 1: Enable Selects the setting for the media print device.
  • Page 195: Sp1-Xxx: Feed

    Engine Main SP Tables-1 5.4 ENGINE MAIN SP TABLES-1 5.4.1 SP1-XXX: FEED Leading Edge Registration 1001* Adjusts the leading edge registration by changing the registration clutch operation timing. 001 Tray: Plain 002 Tray: Thick 1 003 Tray: Thick 2 004 By-pass: Plain [–9 to 9/ 0 / 0.1 mm step] 005 By-pass: Thick 1 006 By-pass: Thick 2...
  • Page 196: Engine Main Sp Tables-1

    Engine Main SP Tables-1 Registration Buckle Adjustment Adjusts the paper feed motor timing. Paper feed motor timing determines 1003* the amount of paper buckle at Registration. (A "+" setting causes more buckling.) 001 Tray 1: Plain 002 Tray 1: Thick 1 003 Tray 1: Thick 2 [-9 to 5 / -4 / 1 mm step] 004 Tray 2, 3, 4: Plain...
  • Page 197 Engine Main SP Tables-1 Fusing Temperature Adjustment Allows adjustment of the hot roller temperature at the center and ends of the roller for the quality or thickness of the paper. The hot roller in this machine has two fusing lamps: one heats the center of the roller, the other heats both 1105* ends.
  • Page 198 Engine Main SP Tables-1 006 Roller Ends: M-Thick [100 to 170 / 160 / 1 deg] 007 Roller Center: Thick 1 [100 to 170 / 130 / 1 deg] 008 Roller Ends: Thick 1 009 Roller Center: Thick 2 [100 to 170 / 150/ 1 deg] 010 Wait Temp: Center Minus 011 Wait Temp: Ends Minus [100 to 170 / 140 / 1 deg]...
  • Page 199 Engine Main SP Tables-1 028 Feed Wait: Center Minus: Plain 029 Feed Wait: Ends Minus: Plain 030 Feed Wait: Center Minus: M-Thick 031 Feed Wait: Ends Minus: M-Thick Adjusts the offset value for each re-load 032 Feed Wait: Center Minus: Thick 1 temperature to exit the feed waiting mode.
  • Page 200 Engine Main SP Tables-1 MotorSpeedAdjust Adjusts the speeds of each motor. Each step decreases or increases motor speed in 0.05% increments Regist: Registration motor, Feed: Feed motor, 1801* Duplex: Duplex/By-pass motor, Inverter: Duplex inverter motor, Exit: Paper exit motor, Bridge: Bridge unit drive motor, OpcMot: Drum motor, TransferMot: Transfer/Development Motor, FusingMot: Fusing motor, DevPuddleMot: Development Paddle motor...
  • Page 201 Engine Main SP Tables-1 019 Inverter_CW: 180: Plain 020 Inverter_CW: 230: Plain 021 Inverter_CCW: 90: Thick 2 022 Inverter_CCW: 154: Thick 1 023 Inverter_CCW: 180: Plain 024 Inverter_CCW: 230: Plain 025 Exit_CW: 90: Thick 2 026 Exit_CW: 154: Thick 1 027 Exit_CW: 180: Plain 028 Exit_CW: 230: Plain 029 Bridge: 90: Thick 2...
  • Page 202 Engine Main SP Tables-1 044 FusingMot:230 045 DevPuddleMot [-4 to 4 / 0 / 0.1 %] 1902* Cleaning Web Setting Web Consumption [0 to 120 / 0 / 1 %] Displays the consumed amount of the web roll. Web Motor Interval [3 to 130 / 6.7 / 0.1 sec] Adjusts the interval for web motor rotation.
  • Page 203 Engine Main SP Tables-1 Web Motor Interval: Pre-idle [0 to 30 / 0 / 1 sec] Adjusts the motor waiting time after the fusing motor idling. Web Motor Rotation: Pre-idle [0 to 10 / 0 / 1 times] Adjusts the number of web motor rotations at the fusing idling state. Tray Lock at Jam [0 or 1 / 0 / 1 ] 0= OFF, 1= ON 1950*...
  • Page 204: Engine Main Sp Tables-2

    Engine Main SP Tables-2 5.5 ENGINE MAIN SP TABLES-2 5.5.1 SP2-XXX: DRUM 2005* Bias Control Bias Correction 1 [0.1 to 1 / 0.85 / 0.05 step] Adjusts the lower threshold value for the charge roller correction. When the value of VSDP/VSG is greater than this value, the charge roller voltage increases by 30 V (e.g., from –500 to –530).
  • Page 205 Engine Main SP Tables-2 004 Right 005 Duplex Trail.: L Size: Plain [0 to 4 / 1 / 0.1mm] 006 Duplex Trail.: M Size: Plain [0 to 4 / 0.8 / 0.1mm] 007 Duplex Trail.: S Size: Plain [0 to 4 / 0.6 / 0.1mm] 008 Duplex Left: Plain [0 to 1.5 / 0.3 / 0.1mm] 009 Duplex Right: Plain...
  • Page 206 Engine Main SP Tables-2 2109 Test Pattern [0 to 24 / 0 /1 ] 001 Pattern Selection Test pattern of the GAVD 0: None 13: Independent Pattern (4 dot) 1: Vertical Line (1 dot) 14: Trimming Area 2: Vertical Line (2 dot) 15: Hound's Tooth Check (Vertical) 3: Horizontal Line (1 dot) 16: Hound's Tooth Check (Horizontal)
  • Page 207 Engine Main SP Tables-2 Reverse Interval Drum,Transfer [0 to 2000 / 0 / 1 sheets] Adjusts the threshold for the reverse rotation of the drum and 2221* development/transfer motors. This helps the drum and transfer belt cleaning operations. This reverse rotation will interrupt a multiple printing job. TD Sensor Initial Setting Initialization Performs the TD sensor initial setting and allows the service technician to...
  • Page 208 Engine Main SP Tables-2 Grayscale Cycle (SSP) [0 to 1000 / 100 / 10 sheets ] Set s the halftone operation interval in order to prevent deterioration of the 2973* OPC. If the number of copies exceeds this setting, at the end of the job, or if the door is opened and closed, charge correction is executed.
  • Page 209: Engine Main Sp Tables-3

    Engine Main SP Tables-3 5.6 ENGINE MAIN SP TABLES-3 5.6.1 SP3-XXX: PROCESS 3001 P Sensor Setting Current [0 to 43 / 13 / 0.1 mA ] Allows you to reset the PWM of the ID sensor LED to avoid a service call 001* error after clearing NVRAM or replacing the NVRAM.
  • Page 210: Engine Main Sp Tables-4

    Engine Main SP Tables-4 5.7 ENGINE MAIN SP TABLES-4 There are no Group 4 SP modes for this machine. 5-29 M132...
  • Page 211: Sp5-Xxx: Mode

    Engine Main SP Tables-5 5.8 ENGINE MAIN SP TABLES-5 5.8.1 SP5-XXX: MODE 5009* Add Display Language Bit SW Adds language available in user choice. (Only the languages registered in the machine) The available languages are shown below. List Num. language List Num.
  • Page 212: Engine Main Sp Tables-5

    Engine Main SP Tables-5 List Num. Assigned Bit Switch No.1~8 BIT1 to 8 (SP5009-201) No.9~16 BIT1 to 8 (SP5009-202) No.17~24 BIT1 to 8 (SP5009-203) No.25~32 BIT1 to 8 (SP5009-204) Example: To add US English (No.3 in the list) or Czech (No.15) Turn Bit 3 of “SP5009-201”...
  • Page 213 Engine Main SP Tables-5 5083* LED ON-OFF setting at Toner Near End Turns LED yellow lighting ON and OFF at Toner Near End. [0 to 1 / 0 / 1 ] 0: OFF, 1: ON 5104* A3/DLT Double Count (SSP) Specifies whether the counter is doubled for A3/DLT.
  • Page 214 Engine Main SP Tables-5 Paper Size Setting 5181* Adjusts the paper size for each tray. [0 to 1 / - / 1] 001 Tray 1: 1 0: A4 LEF, 1: LT LEF 002 Tray 1: 2 0: A3, 1: DLT 003 Tray 1: 3 0: B4, 1: LG 004 Tray 1: 4...
  • Page 215 Engine Main SP Tables-5 RK4: Setting (Japan only) Enable or distance the prevention for RK4 (Accounting device) Disconnection. If the RK4 is disconnected for 10 seconds when this SP is 5186 set to "1 (Enable)", the machine automatically jams a sheet of paper and stops.
  • Page 216 Engine Main SP Tables-5 5307 Summer Time [0 to 1 / 1 (NA/EU), 0 (ASIA) / 1 /step] Setting 0: Disabled 1: Enabled Enables or disables the summer time mode.  Make sure that both SP5-307-3 and -4 are correctly set. Otherwise, this SP is not activated even if this SP is set to "1".
  • Page 217 Engine Main SP Tables-5 User Code Count Clear 5404 Clears the counts of the user codes assigned by the key operator to restrict the use of the machine. Press [Execute] to clear. 5413 Lockout Setting Lockout On/Off [0 to 1 / 0 / 1] 0: OFF, 1:ON Turns on or off the account lock for the local address book account.
  • Page 218 Engine Main SP Tables-5 5414 Access Mitigation Mitigation On/Off Permits or does not permit consecutive access to the machine with the same ID and password. [0 to 1 / 0 / 1] 0: OFF (Permitted) 1: ON (Not permitted) Mitigation Time Sets the prohibiting time for consecutive access to the machine with the same ID and password.
  • Page 219 Engine Main SP Tables-5 5417 Access Attack Access Permissible number [0 to 500 / 100 / 1] Sets a limit on access attempts to prevent password cracking. Access Detect Time [10 to 30 / 10 / 1 sec] Sets a detection time to count password cracking. Productivity Fall Waite [0 to 9 / 3 / 1 sec] Sets the wait time to slow down the speed of certification when an excessive...
  • Page 220 Engine Main SP Tables-5 Authentication Error Code 5481 These SP codes determine how the authentication failures are displayed. [0 or 1 / 0 / -] 0: OFF [Default], 1: ON 001 System Log Disp Determines whether an error code appears in the system log after a user authentication failure occurs.
  • Page 221 Engine Main SP Tables-5 Jam Alarm Sets the alarm to sound for the specified jam level (document misfeeds are not included). [0 to 3 / 3 / 1 step] 5504* 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) Error Alarm Sets the number of sheets to clear the error alarm counter.
  • Page 222 Engine Main SP Tables-5 SC/Alarm Setting With @Remote in use, these SP codes can be set to issue an SC call when 5515* an SC error occurs. If this SP is switched off, the SC call is not issued when an SC error occurs.
  • Page 223 Engine Main SP Tables-5 5746 BMLinkS (Japan only) Disables or enables the BMLinkS feature. 001 available [0 or 1 / 1 / - ] 0:Disable, 1: Enable Displays the polling interval when the BMLinsS monitor service monitors 002 interval:mon the machine status. [10 to 3600 / 60 / 1 sec./step] Displays the sending feature status of the BMLinkS log service.
  • Page 224 Engine Main SP Tables-5 Job Access Log Changes the capacity of log storage. 5750 SP7-750-001 Job Log Access Log Eco Log 0:OFF (Default) 2000 6000 2000 1:ON 8000 1000 1000 Memory Clear 5801 Resets NVRAM data to the default settings. Before executing any of these SP codes, print an SMC Report.
  • Page 225 Engine Main SP Tables-5 Initializes the system defaults and interface settings (IP addresses also), the SmartDeviceMonitor for 011 NCS Admin settings, WebStatusMonitor settings, and the TELNET settings. (NCS: Network Control Service) 014 Clear DCS Setting Initializes the DCS (Delivery Control Service) settings. Initializes the UCS (User Information Control Service) 015 Clear UCS Setting settings.
  • Page 226 Engine Main SP Tables-5 Input Check 5803 Displays the signals received from sensors and switches. ( p.5-127 "Input Check Table") Output Check 5804 Turns on the electrical components individually for test purposes. ( p.5-137 "Output Check Table") Anti-Condensation Heater 5805 [0 or 1 / 0 / -] 0:OFF / 1:ON 5810...
  • Page 227 Engine Main SP Tables-5 Allows the service center contact telephone number to be 004 Operation displayed on the user mode screen. Allows the inquiry display to be displayed on the user mode screen. 101 DispInquiry 0: Displayed 1: Not displayed 5816 Remote Service I/F Setting...
  • Page 228 Engine Main SP Tables-5 RCG Connect Timeout Specifies the connect timeout interval when calling the RCG. [1 to 90 / 30 / 1 second /step] RCG Write Timeout Specifies the write timeout interval when calling the RCG. [0 to 100 / 60 / 1 second /step] RCG Read Timeout Specifies the read timeout interval when calling the RCG.
  • Page 229 Engine Main SP Tables-5 Connect Type (N/M) This SP displays and selects the Embedded RC Gate connection method. [0 or 1 / 0 / 1 /step 0: Internet connection 1: Dial-up connection Cert. Expire Timing DFU Proximity of the expiration of the certification. Use Proxy This SP setting determines if the proxy server is used when the machine communicates with the service center.
  • Page 230 Engine Main SP Tables-5 Proxy User Name This SP sets the HTTP proxy certification user name.  The length of the name is limited to 31 characters. Any character beyond the 31st character is ignored.  This name is customer information and is not printed in the SMC report.
  • Page 231 Engine Main SP Tables-5 The notification of the request for certification update has completed successfully, and the system is waiting for the certification update request from the rescue GW URL. The notification of the certification request has been received from the rescue GW controller, and the certification is being stored.
  • Page 232 Engine Main SP Tables-5 069 CERT: Up ID The ID of the request for certification. 083 Firm Up Status Displays the status of the firmware update. This SP setting determines if the operator can confirm the previous version of the firmware before the firmware update execution.
  • Page 233 Engine Main SP Tables-5 Displays serial number for the @Remote 091 CERT: SerialNo. certification. Asterisks (*) indicate that no @Remote certification exists. Displays the common name of the issuer of the @Remote certification. CN = the following 30 092 CERT: Issuer bytes.
  • Page 234 Engine Main SP Tables-5 Executes the confirmation request to the @Remote 203 Confirm Execute Gateway. 204 Confirm Result Displays a number that indicates the result of the confirmation executed with SP5816-203. 0: Succeeded 1: Confirmation number error 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password)
  • Page 235 Engine Main SP Tables-5 Error Code Displays a number that describes the error code that was issued when either SP5816-204 or SP5816-207 was executed. Cause Code Meaning -11001 Chat parameter error Illegal Modem -11002 Chat execution error Parameter -11003 Unexpected error Inquiry, registration attempted without -12002 acquiring device status.
  • Page 236 Engine Main SP Tables-5 Attempted dial up overseas without the -2385 correct international prefix for the telephone number. -2387 Not supported at the Service Center Error Caused by Response from GW -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device -2392...
  • Page 237 Engine Main SP Tables-5 Sets the URL path of the RCG (Remote Communication Gate) destination for call 004 RCG URL Path processing at the remote service center. [0 to 16 characters / /RCG/services/ /-] NV-RAM Data Upload 5824 Uploads the NVRAM data to an SD card. Push Execute. Note: When uploading data in this SP mode, the front door must be open.
  • Page 238 Engine Main SP Tables-5 This SP determines whether the job interrupted at power off is resumed at the next power on. This SP operates only when SP5828-065 is set Job Spooling Clear: Start to "1". Time [0 to 1 / 1 / 1] 1: OFF Resumes printing spooled jog.
  • Page 239 Engine Main SP Tables-5 Active IPv6 Stateless Address 1 Active IPv6 Stateless These SPs are the IPv6 stateless addresses (1 Address 2 to 5) referenced on the Ethernet or wireless LAN Active IPv6 Stateless (802.11) in the format: Address 3 "Stateless Address"...
  • Page 240 Consumable Supplier bit2-15: Reserved (all) Web shopping link visible Displays or does not display the link to Net RICOH on the top page and link page of the web system. [0 to 1 / 1 / 1] 0: Not display, 1:Display...
  • Page 241 Engine Main SP Tables-5 Web supplies Link visible Displays or does not display the link to Consumable Supplier on the top page and link page of the web system. [0 to 1 / 1 / 1] 0: Not display, 1:Display Web Link1 Name This SP confirms or changes the URL1 name on the link page of the web system.
  • Page 242 Engine Main SP Tables-5 5832 Enter the SP number for the partition to initialize, then press #. When the execution ends, cycle the machine off and on. 001 HDD Formatting (All) Operation Panel Image Exposure Function 5834 5840* IEEE 802.11 Channel MAX Sets the maximum range of the bandwidth for the wireless LAN.
  • Page 243 Engine Main SP Tables-5 WEP Key Select Selects the WEP key. Bit 1 and 0 00: Key1, 01: Key2 (Reserved), 10: Key3 (Reserved), 11: Key4(Reserved) This SP is displayed only when the IEEE802.11 card is installed. Fragment Thresh Adjusts the fragment threshold for the IEEE802.11 card. [256 to 2346 / 2346 / 1] This SP is displayed only when the IEEE802.11 card is installed.
  • Page 244 [0 x 01 or 0 x 04 / 0 x 04 /-] 0 x 01 [Full Speed], 0 x 04 [Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] (DFU) Product ID Sets the product ID.
  • Page 245 Engine Main SP Tables-5 006 PnP Model Name This SP sets the model name to be used by the USB PnP when "Function Enable (Level 2) is set so the USB Serial No. can have a common name (SP5844-5). Default: Laser Printer (up to 20 characters allowed). 007 PnP Serial Number This SP sets the serial number to be used by the USB PnP when "Function Enable (Level 2)
  • Page 246 Engine Main SP Tables-5 Delivery Server Setting 5845* These are delivery server settings. Delivery Retry Interval [60 to 900 / 300 / 1 /step] Sets the wait time from the error action to the retry. Delivery Retry times [0 to 99 / 3 / 1time(s) /step] Sets how many times to retry.
  • Page 247 Engine Main SP Tables-5 5846* UCS Setting LDAP Search Timeout Sets the length of the time-out for the search of the LDAP server. [1 to 255 / 60 /1 step] 041 Fill Addr Acl Info. This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD.
  • Page 248 Engine Main SP Tables-5 Initialize LDAP Addr Book Push [Execute] to delete all items (this does not include user codes) in the LDAP address book that is controlled by UCS. Initialize All Addr Book Clears everything (including users codes) in the directory information managed by UCS.
  • Page 249 Engine Main SP Tables-5 --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used --- Complexity Option 1 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to upper case and sets the length of the password.
  • Page 250 Engine Main SP Tables-5 Complexity Option 4 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to symbols and defines the length of the password. [0 to 32 / 0 / 1step] ...
  • Page 251 Engine Main SP Tables-5 Setting: Primary Srv No information is available at this time. Setting: Secondary Srv No information is available at this time. Setting: Start Time No information is available at this time. Setting: Interval Time No information is available at this time. Setting: Timing No information is available at this time.
  • Page 252 Engine Main SP Tables-5 5856 Remote ROM Update When set to "1" allows reception of firmware data via the local port (IEEE 1284) during a remote ROM update. This setting is reset to zero after the machine is cycled off and on. Allows the technician to upgrade the firmware using a parallel cable [0 to 1 / 0 / 1 step] 0: Not allowed...
  • Page 253 Engine Main SP Tables-5 Copy HDD to SD Card Latest 4 MB Any Key) Takes the log of the specified key from the log on the hard disk and copies it to the SD Card. A unique file name is generated to avoid overwriting existing file names on the SD Card.
  • Page 254 Engine Main SP Tables-5 Debug Save When These SPs select the content of the debugging information to be saved to 5858* the destination selected by SP5857-002. SP5858-003 stores one SC specified by number. Stores SC codes generated by copier 001* Engine SC Error (0:OFF 1:ON) engine errors.
  • Page 255 Engine Main SP Tables-5 SMTP Authentication This setting switches SMTP certification on and off for mail sending. [0 or 1 / 0 / -] 0: Off, 1: On SMTP Auth. Encryption This setting determines whether the password for SMTP certification is encrypted.
  • Page 256 Engine Main SP Tables-5 POP3 Server Port Number This SP sets the number of the POP3 server port. [1 to 65535 / 110 / 1] IMAP4 Server Port Number This SP sets the number of the IMAP4 server port. [1 to 65535 / 143 / 1] SMTP Receive Port Number This SP sets the number of the port that receives SMTP mail.
  • Page 257 Engine Main SP Tables-5 SMTP Auth. From Field Replacement Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated. [0 to 1 / 0 / 1] 0: No. "From" item not switched. 1: Yes.
  • Page 258 Engine Main SP Tables-5 Writing: Writes to flash ROM the common proof (2048-bit) for validating 2048bit the device for @Remote specifications. SD Card Appli. Move 5873 Allows you to move applications from one SD card another. For more, see "SD Card Appli Move" in the chapter "System Maintenance (Main Chapters). 001 Move Exec Executes the move from one SD card to another.
  • Page 259 Engine Main SP Tables-5 Personal Information Protect Selects the protection level for logs. 5888* [0 to 1 / 0 / 1] 0: No authentication, No protection for logs 1: No authentication, Protected logs (only an administrator can see the logs) SDK Application Counter 5893 Displays the counter name of each SDK application.
  • Page 260 Engine Main SP Tables-5 Device Setting The USB support feature is built into the GW controller. Use this SP to 5985 enable and disable the features. In order to use the USB function built into the controller board, this SP code must be set to "1". [0 or 1 / 0 / 1/step] 002 On Board USB 0: Disable, 1: Enable...
  • Page 261: Engine Main Sp Tables-6

    Engine Main SP Tables-6 5.9 ENGINE MAIN SP TABLES-6 5.9.1 SP6-XXX: PERIPHERALS Punch Position: Sub Scan 6128 Adjusts the punching position in the sub scan direction. (For D636) 001 2-Hole: DOM (Japan) 002 3-Hole: NA 003 4-Hole: EU [-7.5 to 7.5 / 0 / 0.5 mm] 004 5-Hole: SCAN 005 2-Hole: NA Punch Position: Main Scan...
  • Page 262 Engine Main SP Tables-6 005 B5 SEF 006 B5 LEF 007 DLT SEF 008 LG SEF 009 LT SEF 010 LT LEF 011 12" x 18" 012 Other Skew Correction Control 6131* Selects the skew correction control for each paper size. (For D636) 001 A3 SEF 002 B4 SEF 003 A4 SEF...
  • Page 263 Engine Main SP Tables-6 Jogger Fence Fine Adj. This SP adjusts the distance between the jogger fences and the sides of the 6132* stack on the finisher stapling tray in the Finisher D636. The adjustment is done perpendicular to the direction of paper feed. 001 A3 SEF 002 B4 SEF 003 A4 SEF...
  • Page 264 Engine Main SP Tables-6 Saddle Stitch Position Adj. (Not used) 6134* Use this SP to adjust the stapling position of the booklet stapler when paper is stapled and folded in the Booklet Finisher (D637). 001 A3 SEF 002 B4 SEF [-3 to 3 / 0 / 0.2 mm] 003 A4 SEF + Value: Shifts staple position toward the crease.
  • Page 265 Engine Main SP Tables-6 Book Fold Repeat (Not used) 6136* Sets the number of times that folding is done in the Booklet Finisher D637. [2 to 30 / 2 / 1 time/step] Entrance Sensor 6139 Display the signals received from sensors and switches of the finisher. (D588) ( p.5-127 "Input Check Table") FIN (EUP) INPUT Check...
  • Page 266 Engine Main SP Tables-6 008 LG-T 009 LT-T 010 LT-Y 011 HLT-Y 012 Other Max. Pre-Stack Sheet [0 to 3 / 3 / 1 sheets step] This SP sets the number of sheets sent to the pre-stack tray. 6149*  You may need to adjust this setting or switch it off when feeding thick or slick paper.
  • Page 267: Sp7-Xxx: Data Log

    Engine Main SP Tables-7 5.10 ENGINE MAIN SP TABLES-7 5.10.1 SP7-XXX: DATA LOG 7401* Total SC Counter SC Counter Displays the total number of service calls that have occurred. This SC counter can be reset by executing SP7807 (SC/Jam Counter Reset).
  • Page 268: Engine Main Sp Tables-7

    Engine Main SP Tables-7 7502* Total Paper Jam Jam Counter Displays the total number of paper jams. This SC counter can be reset by executing SP7807 (SC/Jam Counter Reset). Total Jam Counter Displays the cumulative sum of paper jams. This SC counter cannot be reset by executing SP7807 (SC/Jam Counter Reset).
  • Page 269 Engine Main SP Tables-7 017 Registration: On 019 Fusing Exit: On 020 Paper Exit: On 021 Bridge Exit On 022 Bridge Transport: On 024 Junction Gate Sensor: On 025 Duplex Exit: On 026 Duplex Entrance: On (In) 027 Duplex Entrance: On (Out) 051 Vertical Transport 1: Off 052 Vertical Transport 2: Off 053 Bank Transport 1: Off...
  • Page 270 Engine Main SP Tables-7 103 Finisher Exit: KIN 105 Finisher Tray Lift Motor: KIN 106 Finisher Jogger Motor: KIN 107 Finisher Shift Motor: KIN 108 Finisher Staple Motor: KIN 109 Finisher Exit Motor: KIN 191 Finisher Entrance: EUP 192 Finisher Proof Exit: EUP 193 Finisher Shift Tray Exit: EUP 194 Finisher Staple Exit: EUP 195 Finisher Exit: EUP...
  • Page 271 Engine Main SP Tables-7 044 HLT LEF 132 A3 SEF 133 A4 SEF 134 A5 SEF 141 B4 SEF 142 B5 SEF 160 DLT SEF 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others 7507* Plotter Jam History 001 Last 002 Latest 1 Displays the copy jam history (the most recent 10 jams)
  • Page 272 Engine Main SP Tables-7 A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others ROM No./Firmware Version 7801 This SP code displays the firmware versions of all ROMs in the system, including the mainframe, the ARDF, and peripheral devices.
  • Page 273 Engine Main SP Tables-7 Rotation(%): PCD [0 to 255 / 0 / 1 %] Displays the PCD (%) rotation counter (Distance/PM). Rotation(%):Transfer [0 to 255 / 0 / 1 %] Displays the transfer unit (%) rotation counter (distance/PM). Rotation(%):Fuser [0 to 255 / 0 / 1 %] Displays the fuser unit (%) rotation counter (distance/PM).
  • Page 274 Engine Main SP Tables-7 SC/Jam Counter Reset Resets the SC and jam counters. To reset, press Execute on the touch 7807 panel. This SP does not reset the jam history counters: SP7507, SP7508. Self-Diagnose Result Display Execute to open the "Self-Diagnostics Result Display" to view details about 7832 errors.
  • Page 275 Engine Main SP Tables-7 7904 Near End Setting 001* PCD Sets the near end timing setting for each maintenance item. 002* Transfer [0 to 2/ 1 / 1 /step] 0: Earlier 1: Normal 003* Fuser 2: Later 7906 Prev Counter Page: PCD [0 to 999999 / 0 / 1 page] Displays the counter (pages) of the previous PCD...
  • Page 276 Engine Main SP Tables-7 Rotation(%):Fuser [0 to 255 / 0 / 1 mm] Displays the previous counter (rotations/PM %) of the previous fusing unit. Rotation(%):Web [0 to 255 / 0 / 1 %] Displays the previous counter (rotations/PM %) of the previous cleaning web.
  • Page 277 Engine Main SP Tables-7 152 RPDL 204 Printer 153 R98 210 MIB 154 R16 211 Websupport 155 RPGL 213 SDK1 156 R55 214 SDK2 157 RTIFF 215 SDK3 158 PCL Firmware Version Indicate the firmware version for the machine components. 7911 These SPs are listed in the SMC Report, but they are not displayed on the operation panel.
  • Page 278 Engine Main SP Tables-7 154 R16 204 Printer 155 RPGL 210 MIB 156 R55 211 Websupport 157 RTIFF 213 SDK1 158 PCL 214 SDK2 159 PCLXL 215 SDK3 160 MSIS 7950 Replacement Date Displays the replacement date of the PCD. Transfer Displays the replacement date of the transfer unit.
  • Page 279 Engine Main SP Tables-7 PCD(Rotation) [0 to 255 / 255 / 1 days] Displays the remaining counter (rotations) of the PCD. Transfer(Rotation) [0 to 255 / 255 / 1 days] Displays the remaining counter (rotations) of the transfer unit. Fuser(Rotation) [0 to 255 / 255 / 1 days] Displays the remaining counter (rotations) of the fusing unit.
  • Page 280 Engine Main SP Tables-7 Transfer(Rotation) [0 to 999999999 / 65420000 / 1 mm] Sets the PM yield of the transfer unit (Rotations). Fuser(Rotation) [0 to 999999999 / 52950000 / 1 mm] Sets the PM yield of the fusing unit (Rotations). Web (%) [0 to 255 / 92 / 1 %] Sets the PM yield (%) of the web unit.
  • Page 281: Engine Main Sp Tables-8

    Engine Main SP Tables-8 5.11 ENGINE MAIN SP TABLES-8 5.11.1 SP8-XXX: DATA LOG2 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 282 Engine Main SP Tables-8 Key for Abbreviations Abbreviation What it means "By", e.g. "T:Jobs/Apl" = Total Jobs "by" Application > More (2> "2 or more", 4> "4 or more" AddBook Address Book Application Black & White Black Cyan ColCr Color Create ColMode Color Mode Comb...
  • Page 283 Engine Main SP Tables-8 Abbreviation What it means Get Print Counter. For jobs 10 pages or less, this counter does not count up. For jobs larger than 10 pages, this counter counts up by the number that is in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1) IFax Internet Fax...
  • Page 284 Engine Main SP Tables-8 Abbreviation What it means PrtPGS Print Pages Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side.
  • Page 285 Engine Main SP Tables-8  These SPs reveal the number of times an application is used, not the number of pages processed.  When an application is opened for image input or output, this counts as one job.  Interrupted jobs (paper jams, etc.) are counted, even though they do not finish. ...
  • Page 286 Engine Main SP Tables-8 Number of jobs started in Punch mode. When 806x 6 Punch Punch is set for a print job, the P: counter increments. (See SP8-064-6.) 806x 7 Other (Reserved) 806x 8 Inside-Flod Not used 806x 9 Three-In-Fold Not used 806x 10 Three-OUT-Fold Not used...
  • Page 287 Engine Main SP Tables-8 807x 6 6 to 10 Pages 8 07x 13 701 to 1000 Pages 807x 7 11 to 20 Pages 8 07x 14 1001 to Pages  Interrupted jobs (paper jam, etc.) are counted, even though they do not finish. ...
  • Page 288 Engine Main SP Tables-8 LSize PrtPGS *CTL [0 to 99999999 / 0 / 1] These SPs count pages printed on paper sizes A3/DLT and larger. 8391 Note: In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine. This SP counts the amount of paper (front/back counted as 1 page) used for 8411...
  • Page 289 Engine Main SP Tables-8 842x 12 Booklet 842x 13 Magazine 842x 14 2-in-1 + Booklet 842x 15 4-in-1 + Booklet 842x 16 6-in-1 + Booklet 842x 17 8-in-1 + Booklet 842x 18 9-in-1 + Booklet 842x 19 2-in-1 + Magazine 842x 20 4-in-1 + Magazine 842x 21 6-in-1 + Magazine 842x 22 8-in-1 + Magazine...
  • Page 290 Engine Main SP Tables-8 Booklet Magazine Original Pages Count Original Pages Count T:PrtPGS/ImgEdt *CTL [0 to 99999999 / 0 / 1] 8431 These SPs count the total number of pages output with the three features below, regardless of which application was used. P:PrtPGS/ImgEdt *CTL [0 to 99999999 / 0 / 1]...
  • Page 291 Engine Main SP Tables-8 The number of pages printed where stamps were 843x 3 User Stamp applied, including page numbering and date stamping. T:PrtPGS/Ppr Size *CTL [0 to 99999999 / 0 / 1] 8441 These SPs count by print paper size the number of pages printed by all applications.
  • Page 292 Engine Main SP Tables-8 PrtPGS/Ppr Tray 8451 These SPs count the number of sheets fed from each paper feed station. Bypass Tray 001 Bypass Tray *CTL [0 to 99999999 / 0 / 1] 002 Tray 1 *CTL Copier [0 to 99999999 / 0 / 1] 003 Tray 2 *CTL 004 Tray 3...
  • Page 293 Engine Main SP Tables-8 T:PrtPGS/Ppr Type *CTL [0 to 99999999 / 0 / 1] These SPs count by paper type the number pages printed by all applications.  These counters are not the same as the PM counter. The PM counter 8461 is based on feed timing to accurately measure the service life of the feed rollers.
  • Page 294 Engine Main SP Tables-8 PrtPGS/Mag 8471 These SPs count by magnification rate the number of pages printed. 001 < 49% *CTL 002 50% to 99% *CTL 003 100% *CTL [0 to 99999999 / 0 / 1] 004 101% to 200% *CTL 005 201% <...
  • Page 295 Engine Main SP Tables-8 T:PrtPGS/Emul *CTL [0 to 99999999 / 0 / 1] 8511 These SPs count by printer emulation mode the total number of pages printed. P:PrtPGS/Emul *CTL [0 to 99999999 / 0 / 1] 8514 These SPs count by printer emulation mode the total number of pages printed.
  • Page 296 Engine Main SP Tables-8 T:PrtPGS/FIN *CTL [0 to 99999999 / 0 / 1] 8521 These SPs count by finishing mode the total number of pages printed by all applications. P:PrtPGS/FIN *CTL [0 to 99999999 / 0 / 1] 8524 These SPs count by finishing mode the total number of pages printed by the Print application.
  • Page 297 Engine Main SP Tables-8 This SP counts the amount of staples 8531 Staples *CTL used by the machine. [0 to 9999999 / 0 / 1] 8551 T:FIN Books 001 Perfect-Bind *CTL Not used 002 Ring-Bind *CTL 8554 T:FIN Books 001 Perfect-Bind *CTL Not used 002 Ring-Bind...
  • Page 298 Engine Main SP Tables-8 8567 O:A Sheet Of Paper 001 Total: Over A3/DLT *CTL 002 Total: Under A3/DLT *CTL [0 to 99999999 / 0 / 1] 003 Duplex: Over A3/DLT *CTL 004 Duplex: Under A3/DLT *CTL T:Counter These SPs count the total output broken down by color output, regardless of 8581 the application used.
  • Page 299 Engine Main SP Tables-8 P:Coverage Counter 8604 001 B/W *CTL [0 to 2147483647 / 0 / 1% /step] SDK Apli Counter 8617 These SPs count the total printout pages for each SDK application. 001 SDK-1 *CTL 002 SDK-2 *CTL 003 SDK-3 *CTL [0 to 99999999 / 0 / 1] 004 SDK-4...
  • Page 300 Engine Main SP Tables-8 011 Function-011 *CTL 012 Function-012 *CTL 013 Function-013 *CTL 014 Function-014 *CTL 015 Function-015 *CTL [0 to 99999999 / 0 / 1] 016 Function-016 *CTL 017 Function-017 *CTL 018 Function-018 *CTL 019 Function-019 *CTL 020 Function-020 *CTL 021 Function-021 *CTL...
  • Page 301 Engine Main SP Tables-8 036 Function-036 *CTL 037 Function-037 *CTL 038 Function-038 *CTL 039 Function-039 *CTL 040 Function-040 *CTL 041 Function-041 *CTL 042 Function-042 *CTL 043 Function-043 *CTL 044 Function-044 *CTL 045 Function-045 *CTL [0 to 99999999 / 0 / 1] 046 Function-046 *CTL 047 Function-047...
  • Page 302 Engine Main SP Tables-8 061 Function-061 *CTL 062 Function-062 *CTL [0 to 99999999 / 0 / 1] 063 Function-063 *CTL 064 Function-064 *CTL Dev Counter 8771 These SPs count the frequency of use (number of rotations of the development rollers) for black and other color toners. 001 Total *CTL [0 to 99999999 / 0 / 1]...
  • Page 303 Engine Main SP Tables-8 Eco Counter 8811 001 Eco Total *CTL 004 Duplex *CTL 005 Combine *CTL [0 to 99999999 / 0 / 1] 008 Duplex (%) *CTL 009 Combine (%) *CTL 010 Paper Cut (%) *CTL 101 Eco Totalr:Last *CTL 104 Duplex:Last *CTL...
  • Page 304 Engine Main SP Tables-8 CVr Cnt: 11-20% 8861 These SPs display the number of scanned sheets on which the coverage of each color is from 11% to 20%. 001 BK *ENG [0 to 99999999 / 0 / 1] CVr Cnt: 21-30% 8871 These SPs display the number of scanned sheets on which the coverage of each color is from 21% to 30%.
  • Page 305 Engine Main SP Tables-8 Page/Toner_prev2 8911 These SPs display the amount of the remaining 2nd previous toner for each color. 001 BK *ENG [0 to 99999999 / 0 / 1] Cvr Cnt/Total 8921 Displays the total coverage and total printout number for each color. 001 Coverage (%) Bk *CTL [0 to 2147483647 / 0 / 1% /step]...
  • Page 306 Engine Main SP Tables-8 006 SC Total time when SC errors have been staying. Total time when paper jams have been staying 007 PrtJam during printing. Total time when original jams have been staying 008 OrgJam during scanning. 009 Supply PM Unit End Total time when toner end has been staying Electricity Status 8961...
  • Page 307 Engine Main SP Tables-8 Admin. Counter List 8999 001 Total 007 Printer: BW [0 to 99999999 / 0 / 1] 012 A3/DLT 013 Duplex 027 Printer: BW(%) [0 to 2147483647 / 0 / 1] M132 5-126...
  • Page 308: Engine Main Sp Tables-9

    Engine Main SP Tables-9 5.12 ENGINE MAIN SP TABLES-9 5.12.1 INPUT CHECK TABLE Copier When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No.
  • Page 309 Engine Main SP Tables-9 Tray 2: Paper Height Sensor 2 013 Tray 1: Paper Feed Sensor Paper detected No paper detected 014 Tray 2: Paper Feed Sensor Paper detected No paper detected 015 Tray 3: Paper Feed Sensor Paper detected No paper detected 016 Tray 4: Paper Feed Sensor Paper detected...
  • Page 310 Engine Main SP Tables-9 036 Tray Cover Open/Close Close Open 037 LCT Set Not set 038 Bridge Tray: Exit Sensor Paper detected No paper detected 039 Bridge Tray: Relay Sensor Paper detected No paper detected 040 Bridge Tray: Set Detection Not set Bridge Tray: Left Guide Close...
  • Page 311 Engine Main SP Tables-9 Table 1: Paper Height Sensor 0: Deactivated, 1: Activated (actuator inside sensor) Remaining paper Paper height sensor 1 Paper height sensor 2 Full Nearly full Near end Almost empty Table 2: Paper Size Switch Switch 1 is used for the tray set detection. 0: Pushed, 1: Not pushed Models Switch Location...
  • Page 312 Engine Main SP Tables-9 Models Switch Location North America Europe/Asia *1: The machine detects either 11" x 17" SEF or A3 SEF, depending on the setting of SP 5-181-002 (Tray 1) or -006 (Tray 2). *2: The machine detects either 8.5" x 14" SEF or B4 SEF, depending on the setting of SP 5-181-003 (Tray 1) or -007 (Tray 2).
  • Page 313: Aps Original Size Detection

    Engine Main SP Tables-9  *1: When the machine determines that the paper feed direction is "LEF", it considers that the paper size is bracketed size. APS Original Size Detection Width Original Size Length Sensor SP4-301 Sensor display Metric version Inch version 11"...
  • Page 314: 3000-Sheet Finisher (D636)

    Engine Main SP Tables-9 3000-Sheet Finisher (D636) Reading 6140 Bit Description 001 Entrance Sensor No paper detected Paper detected 002 Proof Exit Sensor No paper detected Paper detected 003 Proof Full Detection Sensor Not Full Full No paper Paper 004 Upper Tray Exit Sensor detected*1 detected*1 005 Staple Exit Sensor...
  • Page 315 Engine Main SP Tables-9 Reading 6140 Bit Description 021 Staple Detection No staple detected Staple detected 022 Staple Dip Detection No staple detected Staple detected 023 Punch Movement HP Sensor Not HP 024 Paper Position Slide HP Sensor Not HP 025 Paper Position Sensor No paper detected Paper detected...
  • Page 316 Engine Main SP Tables-9 Reading 6140 Bit Description Booklet Stapler 1: Operation Not HP (Rotation/Rear) 044 Booklet Stapler 1: Staple In (Rear) No staple detected Staple detected Booklet Stapler 1: Staple In No staple detected Staple detected (Leading Edge/Rear) 046 Upper Tray Full Sensor: 3000 Not Full Full 047 Exit Jogger HP Sensor: Front...
  • Page 317: 1000-Sheet Finisher (D588)

    Engine Main SP Tables-9 1000-Sheet Finisher (D588) Reading 6139 Description No paper 001 Entrance Sensor Paper detected detected Shift Exit Sensor No paper detected Paper detected (Lower Tray Exit Sensor) Staple Entrance Sensor No paper Paper detected (Stapler Tray Entrance Sensor) detected Staple Moving HP Sensor Not HP...
  • Page 318: Output Check Table

    Engine Main SP Tables-9 Reading 6139 Description Proof Full Sensor Not full Full (Paper Limit Sensor) 5.12.2 OUTPUT CHECK TABLE Copier 5804 Output Check 001 Exit Motor: 350 002 Exit Motor: 175 003 Exit Motor: 230 Paper exit motor (Mainframe) 004 Exit Motor: 180 005 Exit Motor: 154 006 Exit Motor: 90...
  • Page 319 Engine Main SP Tables-9 5804 Output Check 017 Bank: Feed Motor: 215 018 Bank: Feed Motor: 180 019 Bank: Feed Motor: 154 020 Bank: Feed Motor: 90 021 LCT: Feed Motor: 300 022 LCT: Feed Motor: 255 023 LCT: Feed Motor: 230 024 LCT: Feed Motor: 215 Paper feed motor (Optional LCT) 025 LCT: Feed Motor: 180...
  • Page 320 Engine Main SP Tables-9 5804 Output Check 041 Tray Lift Motor 2: Down 042 Paper Tray Lock Solenoid Not used Tray lock solenoid (Optional paper 043 Bank: Paper Tray Lock Solenoid feed unit) 044 Registration Motor: 230 045 Registration Motor: 180 046 Registration Motor: 154 047 Registration Motor: 90 048 Exit: Junction Gate Solenoid...
  • Page 321 Engine Main SP Tables-9 5804 Output Check 064 Duplex/By-pass Motor: Rev: 154 065 Duplex/By-pass Motor: Rev: 90 066 By-pass Feed Clutch 067 By-pass Pick-up Solenoid 068 Bridge Tray: Drive Motor: 230 069 Bridge Tray: Drive Motor: 180 Drive motor (Bridge unit) 070 Bridge Tray: Drive Motor: 154 071 Bridge Tray: Drive Motor: 90 Junction Gate Solenoid (Bridge...
  • Page 322 Engine Main SP Tables-9 5804 Output Check 087 Fusing Motor: 154 088 Fusing Motor: 90 089 Development Puddle Motor 090 PTL Control 091 Fusing Fan Motor: High Fusing exhaust fan motor 092 Fusing Fan Motor: Low 093 Exhaust Fan Motor: High Exhaust fan motor 094 Exhaust Fan Motor: Low 095 Duct Fan Motor...
  • Page 323: 1000-Sheet Finisher (D588)

    Engine Main SP Tables-9 5804 Output Check 112 Attention light: Buzzer 113 Attention light: Blue lamp 114 Attention light: Red lamp 115 Cleaning Web Motor Web motor 117 CTL Cooling FAN Controller fan 1000-Sheet Finisher (D588) Output Check 6144 Display Description 001 Upper Relay Motor Upper Transport Motor...
  • Page 324: 3000-Sheet Finisher (D636)

    Engine Main SP Tables-9 5.12.3 3000-SHEET FINISHER (D636) Output 6145 Display Description 001 Entrance Motor 002 Upper Transport Motor 003 Lower Transport Motor 004 Upper/Proof Tray Exit Motor 005 Clamp Roller Retraction Motor 006 Shift Roller Motor 007 Exit Guide Plate Motor 008 Upper Tray Lift Motor 009 Stacking Sponge Roller Motor 010 Jogger Fence Motor...
  • Page 325 Engine Main SP Tables-9 022 Booklet Stapler: Front 023 Booklet Stapler: Rear 024 Fold Plate Motor 025 Fold Roller Motor 026 Positioning Roller Motor 027 Punch Drive Motor 028 Punch Movement Motor 029 Paper Position Sensor Slide Motor 030 Exit Jogger Motor: Front 031 Exit Jogger Motor: Rear 032 Exit Jogger Motor Release Motor M132...
  • Page 326: Updating The Firmware

    Updating the Firmware 5.13 UPDATING THE FIRMWARE To update the firmware for this machine, you must have the new version of the firmware downloaded onto an SD (Secure Digital) Card. The SD Card is inserted into SD Card Slot 2 (Lower Slot) on the controller box.
  • Page 327: Updating Firmware

    Updating the Firmware 5.13.2 UPDATING FIRMWARE Preparation If the SD card is blank, copy the entire "romdata" folder onto the SD card. If the card already contains the "romdata" folder, copy the "M132" folder onto the card. Updating Procedure Turn the main power switch off. Remove the SD card slot cover [A] ( x 1).
  • Page 328: Error Messages

    Updating the Firmware On the screen, touch the button on the operation panel to select the item in the menu that you want to update. ROM/NEW What it means Tells you the number of the module and name of the version ROM: currently installed.
  • Page 329: Firmware Update Error

    Updating the Firmware Firmware Update Error If a firmware update error occurs, this means the update was cancelled during the update because the module selected for update was not on the SD card. Recovery after Power Loss If the ROM update is interrupted as a result of accidental loss of power while the firmware is updating, then the correct operation of the machine cannot be guaranteed after the machine is switched on again.
  • Page 330: Handling Firmware Update Errors

    Updating the Firmware 5.13.3 HANDLING FIRMWARE UPDATE ERRORS An error message shows in the first line if an error occurs during a download. The error code consists of the letter "E" and a number ("E20", for example). Error Message Table Code Meaning Solution...
  • Page 331 Updating the Firmware Code Meaning Solution Module mismatch – Module SD update data is incorrect. The data on the SD on SD card is not for this card is for another machine. Acquire correct machine update data then install again. SD update data is incorrect.
  • Page 332: Uploading/Downloading Nvram Data

    Uploading/Downloading NVRAM Data 5.14 UPLOADING/DOWNLOADING NVRAM DATA The content of the NVRAM can be uploaded to and downloaded from an SD card. 5.14.1 UPLOADING NVRAM DATA (SP5-824) Turn off the main switch. Remove the SD card slot cover ( x 1). Insert the SD card into SD card slot 2 (Lower Slot) [A].
  • Page 333: Downloading Nvram Data (Sp5-825)

    Uploading/Downloading NVRAM Data 5.14.2 DOWNLOADING NVRAM DATA (SP5-825) The following data are not downloaded from the SD card:  Total counter  Duplex, A3/DLT/Over 420 mm, Staple counters (system settings). Turn off the main switch. Remove the SD card slot cover [A] ( x 1).
  • Page 334: Self-Diagnostic Mode

    Self-Diagnostic Mode 5.15 SELF-DIAGNOSTIC MODE 5.15.1 SELF-DIAGNOSTIC MODE AT POWER ON As soon as the main machine is powered on, the controller waits for the initial settings of the printer engine to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test follows the path of the flow chart shown below and checks the CPU, memory, HDD, and so on.
  • Page 335: Self-Diagnostic Test Flow

    Self-Diagnostic Mode 5.15.2 SELF-DIAGNOSTIC TEST FLOW 5.15.3 DETAILED SELF-DIAGNOSTIC MODE Do not use the detailed self-diagnostic mode in this model. This mode is only for factory use to test other components or conditions that are not tested during self-diagnosis after power on. If you entered the self-diagnostic mode by accident, turn the main power switch off and on.
  • Page 336: Using The Debug Log

    Using the Debug Log 5.16 USING THE DEBUG LOG 5.16.1 OVERVIEW This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve error information for analysis. Every time an error occurs, debug information is recorded in volatile memory but this information is lost when the machine is switched off and on.
  • Page 337 Using the Debug Log  The default setting is "0" (OFF). This feature must be switched on in order for the debug information to be saved. Next, select the target destination where the debug information will be saved. Under "5857 Save Debug Log", press “2 Target (2:HDD 3:SD)”.
  • Page 338 Using the Debug Log  More than one event can be selected. Example 1: To Select Items 1, 2, 4 Touch the appropriate items(s) and press “10Key”. On the number entry screen, enter "1", and then press “OK”. Do the same settings for each selection. This example shows "Engine SC Error"...
  • Page 339: 4-Digit Entries For Keys 1 To 10

    Using the Debug Log  Refer to the two tables below for the 4-digit numbers to enter for each key. The example below shows "Key 1" with "2222" entered. The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.) 4-Digit Entries for Keys 1 to 10 Key No.
  • Page 340: Key To Acronyms

    Using the Debug Log Key to Acronyms Acronym Meaning Acronym Meaning Engine Control Service Net File Application GW Print Service Printer Design Language GSP-PM GW Print Service – Print Print Server Module Image Memory Handler System Control Service Memory Control Service System Resource Management Network Control Service...
  • Page 341: Retrieving The Debug Log From The Hdd

    The SD card can hold up to 4MB of data. If the debugging data is larger than 4MB, you can switch to another SD card. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email, or just send the SD card by mail.
  • Page 342: Smc List Card Save Function

    SMC List Card Save Function 5.17 SMC LIST CARD SAVE FUNCTION 5.17.1 OVERVIEW SMC List Card Save The SMC List Card Save (SP Text Mode) function is used to save the SMC list as CSV files to the SD-card inserted into the operation panel SD-card slot. 5.17.2 PROCEDURE Turn the main power switch OFF.
  • Page 343 SMC List Card Save Function Detail No. SMC Categories to Save 024 SDK/J Summary 025 SDK/J Application Info 026 Printer SP Press “EXECUTE”. Press “EXECUTE” again to start. Press “CANCEL” to cancel the saving. ”It is executing it.” is shown on the screen while executing. 10.
  • Page 344: File Names Of The Saved Smc Lists

    SMC List Card Save Function 5.17.3 FILE NAMES OF THE SAVED SMC LISTS The SMC list data saved on the SD-card will be named automatically. The file naming rules are as follows. Example:  [A]: Machine serial number (fixed for each machine) ...
  • Page 346: Troubleshooting

    TROUBLESHOOTING...
  • Page 348: Service Call Conditions

    Service Call Conditions 6. TROUBLESHOOTING 6.1 SERVICE CALL CONDITIONS 6.1.1 SUMMARY There are 4 levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main Enter SP mode, use SP machine cannot be operated until the SC has 5810, touch [Execute], and been reset by a service representative (see the then turn the main power...
  • Page 349: Sc Code Descriptions

    Service Call Conditions If the operator does not touch "Reset" The next message tells the operator that the machine will reset automatically and that the previous job was lost and must be started again. After reading the message, the operator touches "Confirm"...
  • Page 350: Sc Tables: Sc2Xx

    Service Call Conditions SC Tables: SC2xx Polygon motor error 1: ON timeout The polygon mirror motor does not reach the targeted operating speed within 10 sec. after turning on or changing speed Polygon motor error 2: OFF timeout The polygon mirror motor does not leave the READY status within 3 sec. after the polygon motor switched off.
  • Page 351 Service Call Conditions Laser synchronizing detection error: start position LD1 The laser synchronizing detection signal for the start position of the LDB is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally. ...
  • Page 352 Service Call Conditions GAVD communication error  The I2C bus device ID is not identified during initialization.  A device-status error occurs during I2C bus communication.  The I2C bus communication is not established due to an error other than a buffer shortage.
  • Page 353: Sc Tables: Sc3Xx

    Service Call Conditions SC Tables: SC3xx Charge roller bias leak A charge roller bias leak signal was detected.  Charge roller damaged  High voltage supply board defective  PCDU harness defective or disconnected Charge roller bias correction leak The charge roller bias correction is performed twice even if the maximum charge roller bias (-2000V) is applied to the roller.
  • Page 354 Service Call Conditions ID sensor pattern test error One of the following readings occurred 10 times in the ID sensor output when the ID sensor pattern was checked: 1) Vsp > 2.5V 2) Vsg < 2.5V 3) Vsp =0V 4) Vsg = 0V ...
  • Page 355 Service Call Conditions TD sensor (Vt) error 1 The following condition occurs thirty times consecutively during printing. Vt is less than 0.5V or 4.8V or more  TD sensor disconnected  Harness between TD sensor and PCDU defective  Defective TD sensor. TD sensor adjustment error Vts is less than 1.8V or 4.8V or more during TD sensor initialization.
  • Page 356: Sc Tables: Sc4Xx

    Service Call Conditions SC Tables: SC4xx Vsg adjustment error Vsg is more than 4.2V or 3.8V or less when the machine adjusts Vsg value.  Dirty or defective ID sensor  Defective ID sensor shutter Transfer belt bias error The feed back bias from the transfer belt is more than 4V for 60 msec while the transfer belt bias is output.
  • Page 357 Service Call Conditions Transfer belt contact motor error The transfer belt HP sensor detects incorrect movement of the transfer belt after the transfer belt contact motor has turned on.  Dirty transfer belt HP sensor  Defective transfer belt contact motor ...
  • Page 358: Sc Tables: Sc5Xx

    Service Call Conditions SC Tables: SC5xx 1st tray lift malfunction The tray lift sensor is not activated after the tray lift motor has been on for 10 seconds. If the main power switch is turned on when the paper is already at the feed height, the paper height position is detected again.
  • Page 359 Service Call Conditions 3rd tray lift malfunction (optional paper feed unit or LCT) For the paper feed unit:  The lift sensor does not turn on within 15 seconds after the tray lift motor has turned on.  When the tray lowers, the tray lift sensor does not go off within 1.5 sec. If this condition occurs three consecutive times, the SC is generated.
  • Page 360 Service Call Conditions 4th tray lift malfunction (optional paper feed unit or LCT) For the two-tray paper feed unit:  When the tray lift motor is turned on, the upper limit is not detected within 15 seconds. If this condition occurs three consecutive times, the SC is generated.
  • Page 361 Service Call Conditions 5th tray lift malfunction (optional paper feed unit or LCT) For the two-tray paper feed unit:  If the upper limit of the two-tray paper feed unit is not detected within 15 seconds when the tray lift motor is turned on to lift up the tray. ...
  • Page 362 Service Call Conditions Cooling fan motor error The machine does not detect the fan motor lock signal for 10 seconds after turning on the cooling fan motor.  Defective cooling fan motor or connector disconnection.  Disconnected harness  Defective IOB Paper exit cooling fan motor error The machine does not detect the fan motor lock signal for 10 seconds after turning on the paper exit cooling fan motor.
  • Page 363 Service Call Conditions Fusing temperature warm-up error(center) This SC is generated if the following condition occurs:  The thermistor (center) does not detect an 8°C increment in the fusing temperature for 1.5 sec. just after the fusing temperature reached 45°C. ...
  • Page 364 Service Call Conditions Fusing lamp consecutive full power 1 After warm-up the fusing lamp remains at full power for 10 seconds without the hot roller rotating.  Thermistors (center) warped  Disconnected or defective thermistors (center)  Defective fusing lamp Zero cross error ...
  • Page 365 Service Call Conditions Fusing temperature warm-up error (end) This SC is generated if the following condition occurs:  The thermistor (end) does not detect an 8°C increment in the fusing temperature for 1.5 sec. just after the fusing temperature reached 45°C. ...
  • Page 366 Service Call Conditions Fusing lamp consecutive full power 2 After warm-up, the fusing lamp remains at full power for 10 seconds without the hot roller rotating.  Thermistor (ends) warped  Disconnected or defective thermistors (ends)  Defective fusing lamp Zero cross frequency error When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557...
  • Page 367: Sc Tables: Sc6Xx

    Service Call Conditions SC Tables: SC6xx Mechanical counter error: BK This SC is only for NA models. The machine detects the mechanical counter error when SP5987-001 is set to "1".  Disconnected mechanical counter  Defective mechanical counter Communication timeout error between IOB and finisher or mailbox ...
  • Page 368 Service Call Conditions 2nd Paper Bank communication error This SC is not issued for this machine. When a communication error signal between the 1st paper bank and 2nd paper bank is received.  Loose connector IC Card Error External authentication module error This SC is generated if the external authentication is enabled and following condition occurs: ...
  • Page 369 Service Call Conditions Tracking Information Notice Error Tracking Application Error When the tracking information is lost, this SC is issued.  The machine failed to give notice the tracking information to the tracking SDK application.  Tracking information is lost, and the machine cannot count correctly. Tracking Information Notice Error When the tracking information is lost, this SC is issued.
  • Page 370 Service Call Conditions Communication error of the remote service modem (Embedded RCG-N) Communication line error The supplied voltage is not sufficient due to a defective communication line or defective connection.  Incorrect SP settings  Disconnected telephone line  Disconnected modem board Consult with the user's local telephone company.
  • Page 371 Service Call Conditions ID2 mismatching ID2 for @Remote certification is mismatching between the controller board and NVRAM.  Used controller board installed  Used NVRAM installed An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection. Install the correct controller board or new controller board.
  • Page 372 Service Call Conditions Close communication error: ID error [10] Close communication error: No error code [11] Data write error: ID error [12] Data write error: Channel error [13] Data write error: Device error [14] Data write error: Communication suspended error [15] Data write error: Communication time over error [16]...
  • Page 373 Service Call Conditions [34] Device detection error: No error code Retry of EEPROM communication fails three times after the machine has detected the EEPROM error.  Caused by noise Engine startup error The BCU fails to respond with the prescribed time when the machine is turned on.
  • Page 374: Sc Tables: Sc7Xx

    Service Call Conditions SC Tables: SC7xx 3000-Sheet Finisher Error Finisher exit guide plate motor error  The exit guide plate HP sensor does not detect the home position of the exit guide plate within the specified number of pulses after the exit guide plate has moved to its home position.
  • Page 375 Service Call Conditions Finisher jogger motor error  The jogger HP sensor does not detect the home position of the jogger fences within the specified number of pulses after the jogger fences have moved to its home position.  The jogger HP sensor does not turn off within the specified number of pulses after the jogger fences have moved from its home position.
  • Page 376 Service Call Conditions Finisher stapler movement motor error  The stapler HP sensor does not detect the home position of the stapler within the specified number of pulses after the stapler has moved to its home position.  The stapler HP sensor does not turn off within the specified number of pulses after the stapler has moved from its home position.
  • Page 377 Service Call Conditions Finisher corner stapler motor error The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.  The stapler motor does not switch off within the prescribed time after operating.  Staple jam ...
  • Page 378 Service Call Conditions Folding unit bottom fence lift motor  The folding unit bottom fence HP sensor does not detect the home position of the folding unit bottom fence within the specified number of pulses after the folding unit bottom fence has moved to its home position.
  • Page 379 Service Call Conditions Stack junction gate motor error  The stack junction gate HP sensor does not detect the home position of the stack junction gate within the specified number of pulses after the stack junction gate has moved to its home position. ...
  • Page 380 Service Call Conditions Tray lift motor error The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
  • Page 381 Service Call Conditions Shift jogger motor 2 error The side fence does not retract within the specified number of pulses after the shift jogger motor 2 switches on. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
  • Page 382 Service Call Conditions Punch movement motor error  The punch movement HP sensor does not detect the home position of the punch unit within the specified number of pulses after the punch unit has moved to its home position.  The punch movement HP sensor does not turn off within the specified number of pulses after the punch unit has moved from its home position.
  • Page 383 Service Call Conditions Lower transport motor error The lower transport motor in the finisher is not operating.  The motor harness is loose or broken  Lower transport motor disconnected, defective  Lower transport motor drive overloaded due to obstruction (jammed paper, paper scraps, etc.) Exit motor error The exit motor in the finisher is not operating.
  • Page 384 Service Call Conditions Jogger fence motor error  The jogger HP sensor does not detect the home position of the jogger fences within the prescribed time after the jogger fences have moved to its home position.  The jogger HP sensor does not turn off within the prescribed time after the jogger fences have moved from its home position.
  • Page 385 Service Call Conditions Stapler movement motor  The stapler HP sensor does not detect the home position of the stapler within the prescribed time after the stapler has moved to its home position.  The stapler HP sensor does not turn off within the prescribed time after the stapler has moved from its home position.
  • Page 386 Service Call Conditions Tray lift motor error The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers. The 1st detection failure causes a jam error, and the 2nd failure causes this SC code.
  • Page 387 Service Call Conditions Bridge unit error The machine recognizes the finisher, but does not recognize the bridge unit.  Bridge unit is not installed  Bridge unit is installed incorrectly  Defective bridge unit Finisher error The machine does not recognize the bridge unit finisher, but recognizes the bridge unit.
  • Page 388: Sc Tables: Sc8Xx

    Service Call Conditions SC Tables: SC8xx Energy save I/O sub-system error Energy saver sub-system detects an error.  Defective controller board Sub-system error STR denied error Kernel communication driver error STR preprocessing error open () error Memory address designation error open () error double open () error open () error...
  • Page 389 Service Call Conditions Sub-system error Monitor Error This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
  • Page 390 Service Call Conditions Fatal kernel error Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel. 0x6261 6261 6420 6469 7200 00 -> “bad dir” 0x696e 0x69742064 -> “init died” 0x766d 0x5f706167 ->...
  • Page 391 Service Call Conditions Self-diagnostics error: CPU [XXXX]: Detailed error code CPU error During the self-diagnostic, the controller CPU detects an error. There are 47 types of error code (0001 to 4005) depending on the cause of the error. The CPU detects an error and displays the specific error code with the program address where the error occurs.
  • Page 392 Service Call Conditions Self-diagnostics error: ASIC [XXXX]: Detailed error code ASIC error The write-&-verify check error has occurred in the ASIC. [0B00]  Defective ASIC device Replace the controller board. Self-diagnosis error: ASIC The CPU checks if the ASIC timer works correctly compared with the CPU timer.
  • Page 393 Service Call Conditions Self-diagnostic error: HDD [XXXX]: Detailed error code Check performed only when HDD is installed:  HDD device busy for over 31 s.  After a diagnostic command is set for the HDD, but the device remains [3003] busy for over 6 s.
  • Page 394 Service Call Conditions Self-diagnostic Error: RTC/optional NVRAM The one second counted by the RTC is different from the one second counted by the CPU on the controller. [1501]  Defective RTC device The RTC device is not detected.  Defective RTC device [15FF] ...
  • Page 395 Service Call Conditions Self-diagnostic error: ROM [XXXX]: Detailed error code Check sum error 1  The boot monitor and OS program stored in the ROM DIMM is checked. If the check sum of the program is incorrect, this SC code is [0101] displayed.
  • Page 396 Service Call Conditions Self-diagnostic error 8: Engine I/F ASIC ASIC (Mandolin) for system control could not be detected. After the PCI [0F30] configuration, the device ID for the ASIC could not be checked. [0F31] Replace the bridge board. ASIC (Mandolin) for system control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked.
  • Page 397 Service Call Conditions Centronic loopback connector is not connected for detailed self-diagnostic test.  Centronic loopback connector not connected correctly [1120]  Centronic loopback connector defective  ASIC device defective Replace the controller board. Self-diagnostic Error: Clock Generator A verify error occurred when setting data was read from the clock generator via the I2C bus.
  • Page 398 Service Call Conditions EEPROM reading error Mirrored data of the EEPROM is different from the original data in EEPROM. Data in the EEPROM is overwritten for some reason. Nand-Flash update VerifyError SCS detected abnormal writing (verifying Error) in the module which is written in Nand-Flash on the time of ROM remote update or ROM update.
  • Page 399 Service Call Conditions Wireless LAN Error 2 During machine operation, the Wireless LAN device (Bluetooth) is pulled out from the controller board. Not supported by this machine  During machine operation, the Wireless LAN device (Bluetooth) is pulled out from the controller board. Wireless LAN error An error is detected on the wireless LAN card (802.11a/g, g).
  • Page 400 Service Call Conditions NVRAM data encryption error 1: An error occurs while the NVRAM data is encrypted.  Defective NVRAM on the controller board Replace the NVRAM. NVRAM data encryption error 2: An error occurs before the NVRAM data is encrypted. ...
  • Page 401 Service Call Conditions HDD startup error at main power on  HDD is connected but a driver error is detected.  The driver does not respond with the HDD within 30 s.  HDD is not initialized  Label data is corrupted ...
  • Page 402 Service Call Conditions [003] b partition [004] c partition [005] d partition [006] e partition [007] f partition [008] g partition [009] h partition [010] I partition [011] j partition [012] k partition [013] l partition [014] m partition [015] n partition [016] o partition...
  • Page 403 Service Call Conditions HDD data CRC error During HDD operation, the HDD cannot respond to a CRC error query. Data transfer does not execute normally while data is being written to the HDD. Note: [001] to [023] indicate the type of partition where the error occurred. [001] An area which does not belong to a partition [002]...
  • Page 404 Service Call Conditions [023] u partition  HDD defective HDD access error HDD responded to an error during operation for a condition other than those for SC863, 864. Note: [001] to [023] indicate the type of partition where the error occurred. [001] An area which does not belong to a partition [002]...
  • Page 405 Service Call Conditions [020] s partition [021] q partition [022] t partition [023] u partition  HDD defective. SD card error 1: Confirmation The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on. The program on the SD card contains electronic confirmation license data.
  • Page 406 Service Call Conditions Address book data error The address book data cannot be read from the HDD, SD card or flash ROM on the controller where it is stored, or the data read from the media is defective.  Software defective: Turn the machine off/on.
  • Page 407 Service Call Conditions HDD mail send data error An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD. Do SP5832-001 (HDD – HDD Formatting (All)) to initialize the HDD. Replace the HDD Delete All error 1: HDD A data error is detected for the HDD/NVRAM after the Delete All option has...
  • Page 408 Service Call Conditions Log Data Error 2  An encryption module not installed Disable the log encryption setting with SP9730-004 (“0” is off.) Install the DESS module. Log Data Error 3  Invalid log encryption key due to defective NVRAM data Initialize the HDD with SP5832-001.
  • Page 409 Service Call Conditions USB Flash Error TPM system authentication error The system firmware is not authenticated by TPM (security chip).  Incorrect updating for the system firmware  Defective flash ROM on the controller board Replace the controller board. USB Flash Error File system in the USB flash device is defective.
  • Page 410: Sc Tables: Sc9Xx

    Service Call Conditions Software performance error If the processing program shows abnormal performance and the program is abnormally ended, this SC is issued.  Controller board defective  Software defective SC Tables: SC9xx Electrical total counter error The total counter contains something that is not a number. ...
  • Page 411 Service Call Conditions Printer font error Resident font is not found Option font is not found A necessary font is not found in the SD card.  A necessary font is not found in the SD card.  The SD card data is corrupted. Net File function error HDD is defective NetFile management file is broken...
  • Page 412 Service Call Conditions Here is a list of HDD status codes: Display Meaning (-1) HDD not connected (-2) HDD not ready (-3) No label (-4) Partition type incorrect (-5) Error returned during label read or check (-6) Error returned during label write or check (-7) "filesystem"...
  • Page 413 Service Call Conditions Software error 1 The software performs an unexpected function and the program cannot continue.  Software defective, re-boot Software error 2 The software performs an unexpected function. However, unlike SC990, recovery processing allows the program to continue. ...
  • Page 414 Service Call Conditions Software Error 4: Application cannot start Register processing does not operate for an application within 60 s after the machine power is turned on. No applications start correctly, and all end abnormally.  Software bug  A RAM or DIMM option necessary for the application is not installed or not installed correctly.
  • Page 415: Electrical Component Defects

    Electrical Component Defects 6.2 ELECTRICAL COMPONENT DEFECTS 6.2.1 SENSORS Component Condition Symptom (Symbol) Open By-pass Paper 236-2 Paper size error Length Sensor (IOB) Shorted Open Jam Z Duplex Entrance 217-A8 (IOB) Shorted Jam Z Open "Open Cover" is displayed. 217-A11 Duplex Cover (IOB) Shorted...
  • Page 416 Electrical Component Defects Component Condition Symptom (Symbol) No symptom, but this may cause Jam A, and some pieces of paper Paper Feed 1 216-A4 (IOB) Open/Shorted are remaining at the paper feed unit when tray 1 is opened. Open Jam A Relay 1 216-A7 (IOB) Shorted...
  • Page 417 Electrical Component Defects Component Condition Symptom (Symbol) Open Jam A (Jam 8, 17) Registration 209-2 (IOB) Shorted Jam A, B (Jam 1) 209-4, 5, 5, 8 Open/ Paper Size 1 Paper size error in tray 1 (IOB) Shorted 209-9, 10, Open/ Paper Size 2 Paper size error in tray 2...
  • Page 418 Electrical Component Defects Component Condition Symptom (Symbol) The add toner indicator blinks Open even if there is toner in the TD (Toner Density) 213-14 (IOB) development unit. Shorted SC390 is displayed. CPU detects the web end even Open the web is not used up. Web End 208-16 (IOB) CPU cannot detect the web end...
  • Page 419: Switches

    Electrical Component Defects 6.2.2 SWITCHES Component Condition Symptom (Symbol) "Open Cover" is displayed even if Open the right door is closed. 221-B10 Right Door (IOB) The LCD goes blank when the Shorted right door is opened. Open The machine does not turn on. 903-1,2 Main Power (PSU)
  • Page 420: Blown Fuse Conditions

    Blown Fuse Conditions 6.3 BLOWN FUSE CONDITIONS  Use a correct rating fuse for the fuse replacement. Never use a wrong rating fuse. If do so, the machine may be damaged. Rating Fuse Symptom at power on 115V 210 to 230V Power Supply Board FU21 6.3A / 250V...
  • Page 421: Fuses

    Fuses 6.4 FUSES Fuse Address Part No. Q'ty FU11 11071229 FU21, 22, 25, 26, 27 11071295 FU23, 24 11071216 FU101 Differs depending on the voltage system.  100V : 11071252  200V: 11071218 FU102 Differs depending on the voltage system. ...
  • Page 422: Energy Saving

    ENERGY SAVING...
  • Page 424: Energy Save

    Energy Save 7. ENERGY SAVING 7.1 ENERGY SAVE 7.1.1 ENERGY SAVER MODES Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.
  • Page 425: Return To Stand-By Mode

    Energy Save Return to Stand-by Mode The recovery time from the sleep mode is 15 sec. Recommendation We recommend that the default settings should be kept.  If the customer requests that these settings should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.
  • Page 426: Paper Save

    Paper Save 7.2 PAPER SAVE 7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2.
  • Page 427: Duplex + Combine

    Paper Save 3. Duplex + Combine: Using both features together can further reduce paper volume by 3/4! To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed.  For one duplex page, the total counter goes up by 2. ...
  • Page 428 Paper Save How to calculate the paper reduction ratio How to calculate the paper reduction ratio, when compared with Single-sided copying, with no 2-in-1 combine mode Paper reduction ratio (%) = Number of sheets reduced: A/Number of printed original images: B x ...
  • Page 429 M132 SERVICE MANUAL APPENDICES...
  • Page 431 M132 APPENDICES TABLE OF CONTENTS 1. APPENDIX: GENERAL SPECIFICATIONS ......... 1-1 1.1 GENERAL SPECIFICATIONS ..............1-1 1.1.1 MAIN FRAME ................... 1-1 1.1.2 POWER CONSUMPTION ..............1-3 1.1.3 PRINTER CONTROLLER ..............1-4 1.2 SUPPORTED PAPER SIZES ..............1-6 1.2.1 PAPER FEED ................... 1-6 North America ..................
  • Page 432 Error! No text of specified style in document. Paper Feed Unit (D580) ............... 2-6 1200-Sheet LCT (D631) ............... 2-6 2000-Sheet LCT (D581) ............... 2-7 1000-Sheet Finisher (D588) ..............2-7 3000-Sheet Finisher (D636) ..............2-8 3000-Sheet Finisher Punch Unit (D570)..........2-8 Bridge Unit (D634) ................
  • Page 433 Rev. 05/09/2013 3.11.2 OPTIONS ................3-171 3000/2000-Sheet (Booklet) Finisher (D636/D637) ......3-171 1000-Sheet Finisher (D588) ............. 3-174 3.12 OUTPUT CHECK ................3-176 3.12.1 COPIER ................. 3-176 3.12.2 1000-SHEET FINISHER (D588) ..........3-182 3.12.3 3000 /2000-SHEET (BOOKLET) FINISHER (D636/D637) ..3-183 3.13 TEST PATTERN PRINTING ............
  • Page 435 APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...
  • Page 437: Appendix: General Specifications

    General Specifications 1. APPENDIX: GENERAL SPECIFICATIONS 1.1 GENERAL SPECIFICATIONS 1.1.1 MAIN FRAME Configuration Desktop Print Process Dry electrostatic transfer system Resolution 200 / 300 / 600 dpi Gradation 256 tones First Print 3.5 seconds or less (Normal mode) (A4 / LT LEF) 25 seconds or less from main power on.
  • Page 438 General Specifications Printing speed: Maximum 50 ppm (A4 / LT LEF) First Print (Normal 3.5 seconds or less mode) (A4 / LT LEF) 25 seconds or less from main power on. (23°C) Warm-up Time 15 seconds or less from sleep mode off. (23°C) Standard: 1,200 sheets (550 sheets/tray x 2 with 100 sheets in the by-pass tray)
  • Page 439: Power Consumption

    General Specifications Toner Replenishment Cartridge exchange (630 g) Total Counter Electric counter Noise Emission: 48dB or less Printing Noise Emission: 72dB or less Stand-by 1.1.2 POWER CONSUMPTION Basic Power Consumption 874W Operating EU, Asia 874W 3.5W or less Sleep Mode EU, Asia 3.5W or less 1550W or less...
  • Page 440: Printer Controller

    General Specifications 1.1.3 PRINTER CONTROLLER Standard  RPCS (Refined Printing Command Stream)  PCL 6(XL)/5e  PDF Direct Printer Languages:  Adobe PostScript 3  MediaPrint: JPEG/TIFF Option  IPDS PCL 5e: 300 x 300 dpi 600 x 600 dpi : Fast (1-bit) PCL 6: 600 x 600 dpi : Fast (1-bit) Resolution and...
  • Page 441 General Specifications Standard:  USB2.0 Type A (2 ports) and Type B  Ethernet (100 Base-TX/10 Base-T)  3 SD slots (Operation panel, Option use, and service use) Host Interfaces: Optional:  Gigabit Ethernet (1000 Base-T)  IEEE1284 parallel x 1 ...
  • Page 442: Supported Paper Sizes

    Supported Paper Sizes 1.2 SUPPORTED PAPER SIZES 1.2.1 PAPER FEED North America BT: By-pass Tray, Std Tray: Standard Tray, Op Tray: Optional Tray, LCT 1000: Large Capacity Tray: 1000-sheet, LCT 1200: Large Capacity Tray: 1200-sheet, DU: Duplex Unit Size Paper (W x L) Tray Tray...
  • Page 443 Supported Paper Sizes Size Paper (W x L) Tray Tray 1000 1200 F/GL SEF 8” x 13” G LT SEF 8” x 10.5” G LT LEF 10.5” x 8" Eng Quatro 8" x 10" Eng Quatro 10" x 8" Executive SEF 7.25"...
  • Page 444 Supported Paper Sizes Size Paper (W x L) Tray Tray 1000 1200 DL Env SEF 110 x 220mm DL Env LEF 220 x 110mm Custom Width Length Custom Std / Op Tray LCT1000 / 1200 90 -305mm 182 - 297mm 90 / 297mm Width (3.55"- 12")
  • Page 445: Europe/ Asia

    Supported Paper Sizes Europe/ Asia BT: By-pass Tray, Std Tray: Standard Tray, Op Tray: Optional Tray, LCT 1000: Large Capacity Tray: 1000-sheet, LCT 1200: Large Capacity Tray: 1200-sheet, DU: Duplex Unit Size Paper (W x L) Tray Tray 1000 1200 A3 SEF 297 x 420mm A4 SEF...
  • Page 446 Supported Paper Sizes Size Paper (W x L) Tray Tray 1000 1200 G LT LEF 10.5” x 8" Eng Quatro 8" x 10" Eng Quatro 10" x 8" Executive SEF 7.25" x 10.5" Executive LEF 10.5" x 7.25" Half Letter 5.5"...
  • Page 447 Supported Paper Sizes Size Paper (W x L) Tray Tray 1000 1200 Width Custom Length Custom Std / Op Tray LCT1000 / 1200 90 -305mm 182 - 297mm 90 / 297mm Width (3.55"- 12") (7.17"- 11.69") (3.55"- 11.69") 148 – 600mm 148 –...
  • Page 448: Paper Exit

    Supported Paper Sizes 1.2.2 PAPER EXIT 3000 Sheet Finisher (D636) MF: Main Frame, Prf: Proof, Clr: Clear, Shf: Shift, Stp: Staple, SS: Saddle Stitch, 2P: 2 Holes Punch, N2P: North Europe 2 Holes, 3P: 3 Holes Punch, Punch 4 P: 4 Holes Punch, N4P: North Europe 4 Holes Punch 3000-sheet finisher Size Paper...
  • Page 449 Supported Paper Sizes 3000-sheet finisher Size Paper (W x L) Shf Stp SS 2P/N2P Ledger 11" x 17" Letter SEF 8.5" x 11" Letter LEF 11" x 8.5" 8.5" x Legal SEF 14" Government 8.25" x Legal SEF 14" Half Letter 5.5"...
  • Page 450 Supported Paper Sizes 3000-sheet finisher Size Paper (W x L) Shf Stp SS 2P/N2P 267 x 16K LEF 195 mm Custom 4.125" x Com10 Env. 9.5" Monarch 3.875" x Env. 7.5" 114 x C6 Env. 162 mm 162 x C5 Env. 229 mm 110 x DL Env.
  • Page 451: 1000-Sheet Finisher (D588)

    Supported Paper Sizes 1000-Sheet Finisher (D588) MF: Main Frame, Prf: Proof, Clr: Clear, Shf: Shift, Stp: Staple 1000-sheet finisher Size Paper 1 Bin (W x L) A3 W 12" x 18" A3 SEF 297 x 420 mm A4 SEF 210 x 297 mm A4 LEF 297 x 210 mm A5 SEF...
  • Page 452 Supported Paper Sizes 1000-sheet finisher Size Paper 1 Bin (W x L) F SEF 8" x 13" Foolscap SEF 8.5" x 13" 8.25" x 13" 11" x 15" Folio SEF 10" x 14" 8" x 10" 267 x 390 mm 16K SEF 195 x 267 mm 16K LEF...
  • Page 453: Software Accessories

    Software Accessories 1.3 SOFTWARE ACCESSORIES The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. 1.3.1 PRINTER DRIVERS *1*6 *2*6 *3*6 Printer Language Windows XP Windows Vista Windows 7 PCL 5e/6 Windows Server Windows Server...
  • Page 454: Utility Software

    Software Accessories 1.3.2 UTILITY SOFTWARE Software Description A font management utility with screen fonts for the Font Manager printer (XP / Vista) This is provided on the printer drivers CD-ROM M132 1-18 SM Appendix...
  • Page 455: Optional Equipment

    Optional Equipment 1.4 OPTIONAL EQUIPMENT 1.4.1 TWO-TRAY PAPER FEED UNIT (D580) Paper Feed System: Paper Height Detection: 5 steps (100%, 70%, 30%, 10% (Near end), and Empty) Capacity: 550 sheets x 2 trays Paper Weight: 60 to 216 g/m (16 to 80 lb. Cover) Paper Size: A3 SEF to A5, DLT SEF to HLT Power Source:...
  • Page 456: Lct 1200-Sheet (D631)

    Optional Equipment 1.4.3 LCT 1200-SHEET (D631) Paper Size: A4 LEF/LT LEF/B5 LEF Paper Weight: 52 to 256 g/m (- to 68 lb.) Tray Capacity: 1,200 sheets (80 g/m , 20lb.) Remaining Paper Detection: 5 steps (100%, 70%, 30%, 10%, Empty) Power Source: DC 24 V, 5 V (from copier/printer) Power Consumption:...
  • Page 457: 1000-Sheet Finisher (D588)

    Optional Equipment 1.4.5 1000-SHEET FINISHER (D588) Upper Tray 12" x 18"/305 x 457.2 mm, A3 to A6, 11" x 17" to 5.5" x Paper Size: 8.5" Paper Weight: 52 to 256 g/m (14 to 68 lb. Bond) 250 sheets (A4, LT or smaller) Paper Capacity: 50 sheets (B4, LG or larger) Lower Tray...
  • Page 458: 3000-Sheet Finisher (D636)

    Optional Equipment A3, B4, DLT, LG 10 to 30 50 to 10 Staple positions: Top, Bottom, 2 Staples Staple Replenishment: Cartridge (5,000 staples/cartridge) Power Source: DC 24 V, 5 V (from the copier/printer) Power Consumption: 50 W Weight: 25 kg (55.2 lbs) Dimensions (W x D x H): 520 x 520 x 790 mm (20.5"...
  • Page 459 Optional Equipment 3,000 sheets A4 LEF, 8.5" x 11" LEF A3 SEF, A4 SEF, B4 SEF, B5, 11" x 17" 1,500 sheets SEF, 8.5" x 14" SEF, 8.5" x 11" SEF, 12" x 18" SEF Stack Capacity 500 sheets A5 LEF Shift Tray A5 SEF, B6 SEF, A6 SEF, 100 sheets...
  • Page 460 Optional Equipment Staple Replenishment Cartridge exchange / 5000 pins per cartridge Paper Size Pages/Set Sets 20 - 50 pages 150 - 60 sets A4 LEF, 8.5" x 11" LEF 2 - 19 pages 150 sets Stapled Stack Capacity (same 15 - 50 pages 100 - 30 sets A4 SEF, B5, 8.5"...
  • Page 461: Punch Unit (D570) For 3000-Sheet Finisher

    Optional Equipment 1.4.7 PUNCH UNIT (D570) FOR 3000-SHEET FINISHER 2/3 holes switchable Available Punch Units 2/4 holes switchable Scandinavia 4 holes NA 2-holes Up to 5,000 sheets NA 3-holes Up to 5,000 sheets EU 2-holes Up to 14,000 sheets Punch Waste Replenishment EU 4-holes Up to 7,000 sheets Scandinavia...
  • Page 462: Output Jogger Unit (B703)

    Optional Equipment 1.4.8 OUTPUT JOGGER UNIT (B703) This jogger unit is installed above the shift tray of the Finisher SR4080. Paper Size: Paper Weight: Tray Capacity: 250 sheets (80 g/m , 20 lb., A4 / LT) Power Source: Power Consumption: Weight: Size (W x D x H): M132...
  • Page 463: Appendix: Pm Tables

    APPENDIX: PM TABLES...
  • Page 465: Maintenance Tables

    Maintenance Tables 2. APPENDIX: PM TABLES MAINTENANCE TABLES Amounts mentioned as the PM interval indicate the number of prints. 2.1.1 MAINFRAME Chart: A4 (LT)/5% Mode: 4 copies / original (prints/job) Ratio 30% Environment: Normal temperature and humidity Yield may change depending on circumstances and print conditions. Symbol keys: C: Clean, R: Replace, L: Lubricant, I: Inspect Item 160K...
  • Page 466 Maintenance Tables Item 160K 320K 800K Remarks Development Unit Development Case Dry cloth Development Drive Dry cloth Gears Development Filter Developer Entrance Seal Side Seal Development Sleeve Dry cloth Transfer Belt Unit Transfer Belt Dry cloth To prevent damage to Transfer Belt Cleaning the cleaning blade, Blade...
  • Page 467 Maintenance Tables Item 160K 320K 800K Remarks Fusing Unit Hot Roller Pressure Roller Fusing Thermistors Blower brush or dry cloth Cleaning Roller Grease: Barrierta JFE Cleaning Roller Bushings 55/2 Fusing Entrance and Exit Damp cloth Guide Plates Water / Alcohol Brake Pad SM Appendix M132...
  • Page 468 Maintenance Tables Item 160K 320K 800K Remarks Paper Feed Registration Roller Damp cloth Registration Sensor Blower brush Detach and tap gently Dust Blades on flat surface to empty. Blower brush. Feed Rollers Damp cloth Pick-up Belts Damp cloth Separation Rollers Damp cloth By-pass Feed Roller Damp cloth...
  • Page 469: Options

    Maintenance Tables Item 160K 320K 800K Remarks Duplex Unit Inverter Rollers Damp cloth Transport Rollers Damp cloth Entrance Sensor Blower brush Exit Sensor Blower brush Paper Exit Paper Exit Sensor Blower brush Junction Gate Jam Blower brush sensor Fusing Exit Sensor Blower brush Paper Exit Rollers Damp cloth...
  • Page 470: Paper Feed Unit (D580)

    Maintenance Tables Paper Feed Unit (D580) Item Remarks Feed Roller Dry cloth Separation Roller Dry cloth Pick-up Roller Dry cloth Paper Feed Sensor Dry cloth Relay Sensor Dry cloth Relay Roller Damp cloth Bottom Plate Pad Damp cloth 1200-Sheet LCT (D631) Item Remarks Feed Roller...
  • Page 471: 2000-Sheet Lct (D581)

    Maintenance Tables 2000-Sheet LCT (D581) Item Remarks Feed Roller Dry cloth Separation Roller Dry cloth Pick-up Roller Dry cloth Paper Feed Sensor Dry cloth Relay Sensor Dry cloth Relay Roller Damp cloth Bottom Plate Pad Damp cloth 1000-Sheet Finisher (D588) Item 150K 300K...
  • Page 472: 3000-Sheet Finisher (D636)

    Maintenance Tables 3000-Sheet Finisher (D636) Item Remarks Rollers Damp cloth (Water / Alcohol) Discharge Brush Dry cloth Sensors Blower brush Jogger Fences Replace if required 3000-Sheet Finisher Punch Unit (D570) Item Remarks Punch Chads Discard chads Bridge Unit (D634) Item Remarks Rollers Damp cloth (Water / Alcohol)
  • Page 473 APPENDIX: SERVICE PROGRAM MODE TABLES R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 01/15/2013 Entering SP Mode Added 5/9/2013 SP5749 Import/Export 187 ~ 193...
  • Page 475: Appendix: Service Program Mode Tables

    Service SP Tables Rev. 01/15/2013 3. APPENDIX: SERVICE PROGRAM MODE TABLES 3.1 SERVICE SP TABLES ⇒ 3.2 ENTERING SP MODES If The Power is Already On: Press the "Home" and “Simple screen" keys at the same time for more than 3 seconds, and then press the "User tool"...
  • Page 476 Service SP Tables 1001 Bit Switch 002 Bit Switch 2 bit 0 bit 1 bit 2 Applying a collation Type Shift Normal Collate Collate A collation type (shift or normal) will be applied to all jobs that do not already have a ‘Collate Type’ configured. ...
  • Page 477 Service SP Tables bit 3 bit 4 bit 5 bit 6 bit 7 1001 Bit Switch 004 Bit Switch 4 bit 0 bit 1 bit 2 bit 3 IPDS print-side reversal 0: Disable 1: Enable Enable: Increases printing speed but simplex pages may be printed on the back side of the sheet.
  • Page 478 Service SP Tables 1001 Bit Switch 005 Bit Switch 5 Show "Collate Type", "Staple Type" and "Punch Type" buttons on the operation Disable Enable panel. If enabled, users will be able to configure a Collate Type, Staple Type, and bit 0 Punch Type from the operation panel.
  • Page 479 Service SP Tables Enable: Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000. The default is 100. bit 5 bit 6 Method for determining the image 0: Disable 1: Enable rotation for the edge to bind on.
  • Page 480 Service SP Tables 1001 Bit Switch 008 Bit Switch 8 DFU bit 0 to 3 PCL edge to edge printing setting 0: Disable 1: Enable (Standard) (BMS) bit 4 Switches the edge to edge printing setting for custom-made machines (BMS). bit 5 to 7 1001...
  • Page 481 Service SP Tables This bitsw causes the device to revert to the behavior of previous generations. It only takes effect if "Bypass Tray Setting Priority" = "Driver/Command". Previous spec (bitsw=1): If a standard sized paper mismatch occurred in the bypass tray, the MFP always prompted for SEF paper. If this bitsw=0 (default) then in the event of a standard sized paper mismatch, the MFP will always prompt for paper of the rotation (SEF/LEF) determined by the MFP bypass tray paper setting or by the bypass tray sensor.
  • Page 482 Service SP Tables 1001 Bit Switch 011 Bit Switch 11 bit 0 List / Test Print menu 0: Disable 1: Enable When enabled, the [Multiple Lists] menu is displayed in [List / Test Print] under the Printer Features menu. bit 1 Interrupt printing 0: Job 1: Page...
  • Page 483 Service SP Tables 1004 [Print Summary] Print Printer Summary 1004 001 Prints the service summary sheet (a summary of all the controller settings). 1005 1005 002 1007 [Supply Info.] [0 to 1 / 1 ] 1007 001 0: Displays the info. 1: Does not display the info.
  • Page 484 Engine SP Tables-1 3.2 ENGINE SP TABLES-1 3.2.1 SP1-XXX: FEED Leading Edge Registration 1001* Adjusts the leading edge registration by changing the registration clutch operation timing. 001 Tray: Plain 002 Tray: Thick 1 003 Tray: Thick 2 004 By-pass: Plain [–9 to 9/ 0 / 0.1 mm step] 005 By-pass: Thick 1 006 By-pass: Thick 2...
  • Page 485: Engine Sp Tables-1

    Engine SP Tables-1 Registration Buckle Adjustment Adjusts the paper feed motor timing. Paper feed motor timing determines 1003* the amount of paper buckle at Registration. (A "+" setting causes more buckling.) 001 Tray 1: Plain 002 Tray 1: Thick 1 003 Tray 1: Thick 2 [-9 to 5 / -4 / 1 mm step] 004 Tray 2, 3, 4: Plain...
  • Page 486: Engine Sp Tables-2

    Engine SP Tables-1 Fusing Idling Switches fusing idling on/off. When on, printing will not start until enough time has elapsed so the hot roller can reach optimum temperature. This 1103* ensures even heat on the hot roller. Switch on if fusing on the 1st and 2nd copies is incomplete (this may occur if the room is cold.).
  • Page 487 Engine SP Tables-1 Fusing Temperature Control On-Off/Phase Selects the fusing temperature control method. After changing this setting, be sure to turn the machine off and on again with the main power switch to enable the new setting. [0 to 1 / 0 / 1] 0: Normal (ON/OFF control).
  • Page 488 Engine SP Tables-1 Fusing Temperature Adjustment Allows adjustment of the hot roller temperature at the center and ends of the roller for the quality or thickness of the paper. The hot roller in this machine has two fusing lamps: one heats the center of the roller, the other heats both 1105* ends.
  • Page 489 Engine SP Tables-1 005 Roller Center: M-Thick [100 to 170 / 155 / 1 deg] 006 Roller Ends: M-Thick [100 to 170 / 160 / 1 deg] 007 Roller Center: Thick 1 [100 to 170 / 130 / 1 deg] 008 Roller Ends: Thick 1 009 Roller Center: Thick 2 [100 to 170 / 150/ 1 deg]...
  • Page 490 Engine SP Tables-1 until the fusing temperature reaches the prescribed temperature (adjustable with SP1105-028 to -37). 027 Feed Waiting: Thin If you enable this feature, also set SP 1105-38 to a convenient value for the customer. 028 Feed Wait: Center Minus: Plain 029 Feed Wait: Ends Minus: Plain 030 Feed Wait: Center Minus: M-Thick 031 Feed Wait: Ends Minus: M-Thick...
  • Page 491 Engine SP Tables-1 1106 Fusing Temperature Display 001 Roller Center Displays the temperature of the fusing unit. 002 Roller Ends [-20 to 250 / 0 / 1 deg] 003 Machine Inside at Power On Displays the temperature inside the machine. 004 Machine Inside [-20 to 250 / 0 / 1 deg] Fusing Nip Band Check...
  • Page 492 Engine SP Tables-1 MotorSpeedAdjust Adjusts the speeds of each motor. Each step decreases or increases motor speed in 0.05% increments Regist: Registration motor, Feed: Feed motor, 1801* Duplex: Duplex/By-pass motor, Inverter: Duplex inverter motor, Exit: Paper exit motor, Bridge: Bridge unit drive motor, OpcMot: Drum motor, TransferMot: Transfer/Development Motor, FusingMot: Fusing motor, DevPuddleMot: Development Paddle motor...
  • Page 493 Engine SP Tables-1 019 Inverter_CW: 180: Plain 020 Inverter_CW: 230: Plain 021 Inverter_CCW: 90: Thick 2 022 Inverter_CCW: 154: Thick 1 023 Inverter_CCW: 180: Plain 024 Inverter_CCW: 230: Plain 025 Exit_CW: 90: Thick 2 026 Exit_CW: 154: Thick 1 027 Exit_CW: 180: Plain 028 Exit_CW: 230: Plain 029 Bridge: 90: Thick 2 030 Bridge: 154: Thick 1...
  • Page 494 Engine SP Tables-1 042 FusingMot:154 043 FusingMot:180 044 FusingMot:230 045 DevPuddleMot [-4 to 4 / 0 / 0.1 %] 1902* Cleaning Web Setting Web Consumption [0 to 120 / 0 / 1 %] Displays the consumed amount of the web roll. Web Motor Interval [3 to 130 / 6.7 / 0.1 sec] Adjusts the interval for web motor rotation.
  • Page 495 Engine SP Tables-1 Web Motor Setting: Web End [0 to 60 / 27 / 1 sec] Adjusts the motor rotation time after the web end. Web Motor Rotation: Power On [0 to 10 / 0 / 1 times] Adjusts the number of web motor rotations at the re-load state. Web Motor Interval: Pre-idle [0 to 30 / 0 / 1 sec] Adjusts the motor waiting time after the fusing motor idling.
  • Page 496 Engine SP Tables-1 1907* Paper Feed Timing Adj. (DFU) 001 Feed Solenoid ON: Plain [-10 to 40 / 0 / 2.5 mm] 002 Feed Solenoid ON: Thick 003 Feed Solenoid OFF: Plain 004 Feed Solenoid OFF: Thick 005 Feed Clutch ON: Plain 006 Feed Clutch ON: Thick [-10 to 10 / 0 / 1 mm] 007 Stop Position before Inverter...
  • Page 497 Engine SP Tables-1 F1 Plate Adjj (DFU) 1908* Adjust the paper feed timing for the optional paper feed unit. A3,DLT:100% [-10 to 10 / 0 / 1 mm] Adjust the paper feed timing for plain paper. A3,DLT:70% [-10 to 10 / 0 / 1 mm] Adjust the paper feed timing for thick paper.
  • Page 498 Engine SP Tables-1 013 ON/OFF: Medium:: Thick 1 014 ON/OFF: Medium: Thick 2 015 ON/OFF: Medium: Thin 016 Waiting Time: Low: Plain 017 Waiting Time: Low: M-Thick 018 Waiting Time: Low: Thick 1 Adjusts the threshold time to enter the 019 Waiting Time: Low: Thick 2 CPM down mode.
  • Page 499 Engine SP Tables-1 034 Temp.: Medium: Thick 2 035 Temp.: Medium: Thin Adjusts the CPM in the CPM down 036 CPM: Low: Plain mode. [30 to 45 / 45 / 5 cpm] Adjusts the CPM in the CPM down 037 CPM: Low: M-Thick mode.
  • Page 500 Engine SP Tables-1 1930* OnOff Time Adjust On Time Adjust [0 to 100 / 40 / 10 msec] Adjusts the Off-On interval of the transfer belt contact motor. ("On" means that the transfer belt is in contact with the drum.) Off Time Adjust [0 to 100 / 20 / 10 msec] Adjusts the On-Off interval of the transfer belt contact motor.
  • Page 501: Sp2-Xxx: Drum

    Engine SP Tables-2 3.3 ENGINE SP TABLES-2 3.3.1 SP2-XXX: DRUM 2001* Charge Bias Setting (Copying) [1000 to 2000 / 1500 / 10 V] Adjusts the voltage applied to the charge roller for copying. Setting (P Pattern) [0 to 700 / 250 / 10 V] Adjusts the voltage applied to the charge roller when making the VSDP ID sensor pattern (for charge roller voltage correction).
  • Page 502 Engine SP Tables-2 2102* Magnification Adjustment Main Scan [-2 to 2 / 0 / 0.1 %] Adjusts the magnification in the main scan direction for copy mode and printer mode. Sub Scan [-1 to 1 / 0 / 0.1%] Adjusts the magnification in the sub scan direction for copy mode and printer mode.
  • Page 503 Engine SP Tables-2 LD Power Adjustment(DFU) 2105* Adjusts the LD power for each mode. Each LD power setting is decided by the process control. 001 LD1: Copy [–50 to 79 / 5 /1 ] 002 LD2: Copy 003 LD1: Printer/Fax [–50 to 79 / 5 /1 ] 004 LD2: Printer/Fax 2106*...
  • Page 504 Engine SP Tables-2 2109 Test Pattern [0 to 24 / 0 /1 ] 001 Pattern Selection Test pattern of the GAVD 0: None 13: Independent Pattern (4 dot) 1: Vertical Line (1 dot) 14: Trimming Area 2: Vertical Line (2 dot) 15: Hound's Tooth Check (Vertical) 3: Horizontal Line (1 dot) 16: Hound's Tooth Check (Horizontal)
  • Page 505 Engine SP Tables-2 Forced Toner Supply 2207 Forces the toner bottle to supply toner at 1-second intervals for up to 30 seconds. To start, press [EXECUTE]. Toner Supply Mode [0: Sensor, 1: pixel ] Selects the toner mode. 2208* If you select "1", SP2-209-002 should be set to its default value. Use image pixel count modes only as a temporary measure if the ID or TD sensor is defective.
  • Page 506 Engine SP Tables-2 P Pattern Cycle 2210* Sets the interval between ID sensor pattern prints. Job Page Count [0 to 200 / 10 / 1 sheet] Sets the interval between ID sensor pattern printing. For users that do not 001* make many copies daily, set a smaller interval to compensate for the effects of seasonal and weather changes.
  • Page 507 Engine SP Tables-2 Vref Setting Adjusts the TD sensor reference voltage (Vref). Change this value after replacing the development unit with another development unit that contains toner. [1 to 5 / 4 / 0.01 ] 2220* Check the value of SP2-220 in both the machine containing the test unit and the machine that you are going to move it to.
  • Page 508 Engine SP Tables-2 Image Pixel Count [0 to 255 / 0 / 1] Displays the image pixel count. Developer Lot 2228* Displays the lot number of the developer. (The lot number is embossed on the top edge of the developer pack.) Transfer Current Adjustment If the transfer current of image area is set highly than normal, the print 2301*...
  • Page 509 Engine SP Tables-2 By-pass: Leading Edge [10 to 100 / 20 / 1 A ] Adjusts the transfer current for copying at the leading edge of paper fed from the by-pass tray. Increase the current to separate the paper from the drum properly in high humidity and high temperature conditions.
  • Page 510 Engine SP Tables-2 By-pass: Plain (delta) [1 to 3 / 1.1 / 0.1 ] Adjusts the transfer current correction coefficient used if the paper width is less than the setting of SP2-309-2. 007 Paper Tray: Thick 1 (alpha) [1 to 3 / 1 / 0.1 ] 008 Paper Tray: Thick 1 (beta) 009 By-pass: Thick 1 (gamma) [1 to 3 / 1.1 / 0.1 ]...
  • Page 511 Engine SP Tables-2 029 By-pass: Special 2 (gamma) [1 to 3 / 1.1 / 0.1 ] 030 By-pass: Special 2 (delta) 031 Paper Tray: Special 3 (alpha) [1 to 3 / 1 / 0.1 ] 032 Paper Tray: Special 3 (beta) 033 By-pass: Special 3 (gamma) [1 to 3 / 1.1 / 0.1 ] 034 By-pass: Special 3 (delta)
  • Page 512 Engine SP Tables-2 Image: Thick 2 [10 to 100 / 18 / 1 A] Adjusts the transfer current (Thick 2). Leading Edge: Thick 2 [10 to 100 / 15 / 1 A] Adjusts the transfer current for the leading edge of paper (Thick 2). Increase the current to separate the paper from the drum properly in high humidity and high temperature conditions.
  • Page 513 Engine SP Tables-2 Image 2nd Side: M-Thick [10 to 100 / 32 / 1 A] Adjusts the transfer current for the second side of the paper (M-Thick). Leading Edge 2nd Side: M-Thick [10 to 100 / 20 / 1 A] Adjusts the transfer current for the leading edge of the second side of the paper (M-Thick).
  • Page 514 Engine SP Tables-2 Image 2nd Side: Special 2 [10 to 100 / 32 / 1 A] Adjusts the transfer current for the second side of the paper (Special 2). Leading Edge 2nd Side: Special 2 [10 to 100 / 32 / 1 A] Adjusts the transfer current for the leading edge of the second side of the paper (Special 2).
  • Page 515 Engine SP Tables-2 PTL Control (SSP) Use this SP when an image problem occurs caused by the pick-off pawls. This SP is for line speeds of 230 or 180 mm/s. Set PTL control 2602* (SP2603-001) to “1: ON” after installing the PTL. If PTL control is set to ON, black lines come out.
  • Page 516 Engine SP Tables-2 1st Side: OFF Timing [-10 to 10 / 2 / 1] Sets the PTL control time for printing the first side of the paper when SP2602-001 is set to “1”. 2nd Side: OFF/ON [0 to 1 / 0 / 1] Sets the PTL control setting for printing the second side of the paper.
  • Page 517 Engine SP Tables-2 TD Sensor Initial Setting Initialization Performs the TD sensor initial setting and allows the service technician to enter the lot number of the developer. (The lot number is embossed on the edge of the developer package.) This SP mode controls the voltage applied 2801* to the TD sensor to make the TD sensor output about 3.0 V.
  • Page 518 Engine SP Tables-2 Grayscale Setting 2810 Initializes the LD power setting. This SP should be done after replacing the drum. 2812* Drum Reverse Rotation (SSP) Reverse time [0 to 9 / 4 / 1 ] Sets the reverse time of the drum motor after the end of a job. Interval time [0 to 19 / 9 /1 ] Sets the waiting time of the drum motor reverse after the end of a job.
  • Page 519 Engine SP Tables-2 Lc (Off Timing): Special 1 [-20 to 20 / -5 / 1 mm] Adjust the timing to turn off the transfer current for the image area (Special La (On Timing): Special 2 [-20 to 20 / 0 / 1 mm] Adjust the timing to turn on the transfer current for the leading edge (Special Lb (Switch Timing): Special 2 [0 to 30 / 10 / 1 mm]...
  • Page 520 Engine SP Tables-2 2914* Paper Setting C-alpha [0 to 400 / 150 / 10vol ] Adjusts the charge roller voltage used when paper with a small width is fed from the by-pass tray. The paper width below which the correction starts depends on the value of SP2-309-1.
  • Page 521 Engine SP Tables-2 2940* Toner consump. (SSP) [0: OFF 1: ON] [0 to 1 / 1 / 1] If this SP is set to ON, the toner bottle consumes toner when SP2801 (TD Sensor Initial Setting) is executed. This prevents image offset. Setting [0 to 1 / 0.06 / 0.01] Specifies the threshold value for the toner consumption mode if...
  • Page 522 Engine SP Tables-2 Grayscale Limit (SSP) Controls the halftone density level to prevent deterioration of the OPC. The 2972* halftone density is detected by the ID sensor, and the machine adjusts the intensity of the LD beam according to the upper/lower limit setting. Upper Limit [0 to 100 / 63 / 1vol ] Defines the upper limit for grayscale.
  • Page 523 Engine SP Tables-2 Near End Setting Detection Time [0 to 2000 / 0 / 10 sec ] Sets a time for toner supply motor rotation for issuing the toner near end 2975* warning on the operation panel. The time may need to be shorter for customers who run especially large print jobs (working at night, for example) to ensure earlier warning of the toner near end condition so toner out does not interrupt a long job.
  • Page 524 Engine SP Tables-2 Toner End Status 2977* Indicates the toner near end or end condition. [0 to 10 / 0 / 1 ] 0: Not detected 1: Detected by SP2975-001 001 Near End 2: Vt (10) - Vref > 0.2 and Vsp > 0.6 3: Vt (10) - Vref >...
  • Page 525: Engine Sp Tables-3

    Engine SP Tables-3 3.4 ENGINE SP TABLES-3 3.4.1 SP3-XXX: PROCESS 3001 P Sensor Setting Current [0 to 43 / 13 / 0.1 mA ] Allows you to reset the PWM of the ID sensor LED to avoid a service call 001* error after clearing NVRAM or replacing the NVRAM.
  • Page 526 Engine SP Tables-3 3902* New PCU Detection (Not used) [0 to 1 / 0 / 1] ON/OFF Setting 0: On, 1: Off Turns on or off the new unit detection for the transfer belt unit and fusing unit. Hot Roller Stripper Cleaning 3905* "Cleaning A": 15 sec.
  • Page 527 Engine SP Tables-3 3rd Cleaning: Interval Sets the threshold for the 3rd cleaning mode. "Cleaning A" is done twice and "Cleaning B" is done "N" times. "N" is specified with SP3905-006. [50 to 999 / 100 / 1 sheets] 3rd Cleaning: Mode Setting Sets the number of execution times of the 3rd cleaning mode.
  • Page 528: Engine Sp Tables-4

    Engine SP Tables-4 3.5 ENGINE SP TABLES-4 3.5.1 SP4-XXX: SCANNER There are no Group 4 SP modes for this machine. M132 3-54 SM Appendix...
  • Page 529: Engine Sp Tables-5

    Engine SP Tables-5 3.6 ENGINE SP TABLES-5 3.6.1 SP5-XXX: MODE 5009* Add Disp. Lang Bit SW Adds language available in user choice. (Only the languages registered in the machine) Refer to the displayed language list to set in the way showed below. List Num.
  • Page 530 Engine SP Tables-5 Accounting counter Selects whether the printer counter is displayed on the LCD. 5045* [0-1 / 0 / 1] 0: Displays the total counter only. 1: Displays both total counter and printer counter. 5047* Paper Display Turns on or off the printed paper display on the LCD. [0 to 1 / 0 / 1] 0: Not displayed, 1: Displayed 5056*...
  • Page 531 Engine SP Tables-5 Product ID Sets the Application product ID. [0x00 to 0xffff / 0x00 / 1] Application Screen ID Sets the display category of the application that is specified in SP5075-001. [0 to 255 / 0 / 1 ] 5075* USB Keyboard Function Setting...
  • Page 532 Engine SP Tables-5 Paper Size Type Selection Selects the paper size (type) for both originals and copy paper. [0 to 2 / - / 1 step] 5131* 0: Japan, 1: North America, 2: Europe After changing the setting, turn the copier off and on. If the paper size of the archive files stored on the HDD is different, abnormal copies could result.
  • Page 533 Engine SP Tables-5 Paper Size Setting 5181* Adjusts the paper size for each tray. [0 to 1 / - / 1] 001 Tray 1: 1 0: A4 LEF, 1: LT LEF 002 Tray 1: 2 0: A3, 1: DLT 003 Tray 1: 3 0: B4, 1: LG 004 Tray 1: 4 0: B5 LEF, 1: Exe LEF...
  • Page 534 Engine SP Tables-5 RK4: Setting (Japan only) Enable or distance the prevention for RK4 (Accounting device) Disconnection. If the RK4 is disconnected for 10 seconds when this SP is 5186 set to "1 (Enable)", the machine automatically jams a sheet of paper and stops.
  • Page 535 Engine SP Tables-5 5307 Summer Time [0 to 1 / 1 (NA/EU), 0 (ASIA) / 1 /step] Setting 0: Disabled 1: Enabled Enables or disables the summer time mode.  Make sure that both SP5-307-3 and -4 are correctly set. Otherwise, this SP is not activated even if this SP is set to "1".
  • Page 536 Engine SP Tables-5 Access Control (DFU) 5401 This SP stores the settings that limit uses access to SDK application data. Whenever a new login user is added to the address book in external certification mode (for Windows, LDAP, RDH), the default document ACL is updated according to this SP setting.
  • Page 537 Engine SP Tables-5 230 SDK certification device Enables or disables the log out confirmation option. Bit 0: Log out confirmation option 0: Enable (default), 1: Disable Selects the automatic log out time. 240 Detail Option Bit 1 and 2: Automatic log out timer reduction 00: 60 seconds (default), 01: 10 seconds,...
  • Page 538 Engine SP Tables-5 User Code Count Clear 5404 Clears the counts of the user codes assigned by the key operator to restrict the use of the machine. Press [Execute] to clear. 5411 LDAP-Certification Turns simple authentication on or off for LDAP.
  • Page 539 Engine SP Tables-5 5413 Lockout Setting [0 or 1 / 0 / 1/step] Lockout On/Off 0: OFF, 1:ON Turns on or off the account lock for the local address book account. Lockout Threshold [1 to 10 / 5 / 1/step] Sets the maximum trial times for accessing the address book account.
  • Page 540 Engine SP Tables-5 5415 Password Attack Permissible Number [0 to 100 / 30 / 1 times] Sets the threshold number of attempts to attack the system with random passwords to gain illegal access to the system. Detect Time [1 to 10 / 5 / 1 sec] Sets a detection time to count a password attack.
  • Page 541 Engine SP Tables-5 Sets a limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access attempts have been detected. User Authentication These settings should be done with the System Administrator. 5420 ...
  • Page 542 Engine SP Tables-5 Authentication Error Code 5481 These SP codes determine how the authentication failures are displayed. [0 or 1 / 0 / 1/step] 0: OFF [Default], 1: ON 001 System Log Disp Determines whether an error code appears in the system log after a user authentication failure occurs.
  • Page 543 Engine SP Tables-5 Error Alarm Sets the number of sheets to clear the error alarm counter. The error alarm counter counts "1" when any SC is detected. However, the error alarm counter decreases by "1" when an SC is not detected during a 5505* set number of copied sheets (for example, default 5000 (C1b) or 10000 (C1c) sheets).
  • Page 544 Engine SP Tables-5 Changes the timing of the "Toner Supply Call" via the @Remote, when the 080 Toner Call Timing following conditions occur. 0: At replacement 1: At near end 128 Interval: Others 132 Interval: A3 134 Interval: A5 141 Interval: B4 The "Paper Supply Call Level: nn"...
  • Page 545 Engine SP Tables-5 SC/Alarm Setting With @Remote in use, these SP codes can be set to issue an SC call when 5515* an SC error occurs. If this SP is switched off, the SC call is not issued when an SC error occurs. 001 SC Call 002 Service Parts Near End Call 003 Service Parts End Call...
  • Page 546 Engine SP Tables-5 Rev. 05/09/2013 5730 Extend Function Setting Expiration Prior Alarm Set [0 to 999 / 20 / 1/step] [Counter Effect] 5731 Charge MK1 Cnt (Paper [0 or 1 / 0 / 1/step] >Combine) EcoCountTime 5745 [0 to 1439 / 0 / -/step] 5746 BMLinkS (Japan only) Displays or enables the BMLinkS...
  • Page 547 Engine SP Tables-5 Job Access Log Changes the capacity of log storage. 5750 SP7-750-001 Job Log Access Log Eco Log 0:OFF (Default) 2000 6000 2000 1:ON 8000 1000 1000 Memory Clear 5801 Resets NVRAM data to the default settings. Before executing any of these SP codes, print an SMC Report.
  • Page 548 Engine SP Tables-5 014 Clear DCS Setting Initializes the DCS (Delivery Control Service) settings. Initializes the UCS (User Information Control Service) 015 Clear UCS Setting settings. Initializes the MIRS (Machine Information Report 016 MIRS Setting Service) settings. Initializes the SRM (System Resource Manager) 018 SRM Memory Clr settings.
  • Page 549 Engine SP Tables-5 Anti-Condensation Heater 5805 [0 or 1 / 0 / -] 0:OFF / 1:ON 5810 SC Reset Resets all level A service call conditions, such as fusing errors. To clear the service call, touch 001 Fusing SC Reset "Execute"...
  • Page 550 Engine SP Tables-5 5816 Remote Service I/F Setting Selects the remote service setting. [0 to 2 / 2 / 1 /step] 0: Remote service off 1: CSS remote service on 2: @Remote service on CE Call Performs the CE Call at the start or end of the service. [0 or 1 / 1 / 1 /step] 0: Start of the service 1: End of the service...
  • Page 551 Engine SP Tables-5 RCG Write Timeout Specifies the write timeout interval when calling the RCG. [0 to 100 / 60 / 1 second /step] RCG Read Timeout Specifies the read timeout interval when calling the RCG. [0 to 100 / 60 / 1 second /step] Port 80 Enable Enables/disables access via port 80 to the SOAP method.
  • Page 552 Engine SP Tables-5 Cert. Expire Timing DFU Proximity of the expiration of the certification. Use Proxy This SP setting determines if the proxy server is used when the machine communicates with the service center. Proxy Host This SP sets the address of the proxy server used for communication between Embedded RC Gate-N and the gateway.
  • Page 553 Engine SP Tables-5 Proxy Password This SP sets the HTTP proxy certification password.  The length of the password is limited to 31 characters. Any character beyond the 31st character is ignored.  This name is customer information and is not printed in the SMC report.
  • Page 554 Engine SP Tables-5 The storing of the certification has failed, and the GW URL is being notified of the failure of this event. The certification update request has been received from the GW URL, the GW URL was notified of the results of the update after it was completed, but a certification error has been received, and the rescue certification is being recorded.
  • Page 555 Engine SP Tables-5 Allows the service technician to confirm the size of 086 Firmware Size the firmware data files during the firmware update execution. Displays the macro version of the @Remote 087 CERT: Macro Ver. certification. Displays the PAC version of the @Remote 088 CERT: PAC Ver.
  • Page 556 Engine SP Tables-5 GW Host Not used GW URL Path Not used Debug RescueG/WURL Set Not used 102* CERT: Encrypt Level Displays the encryption level for the NRS certificate. [1 or 2 / 1 / – ] 1: Indicates that the certificate encryption level is 512-bit. 2: Indicates that the certificate encryption level is 2048-bit.
  • Page 557 Engine SP Tables-5 204 Confirm Result Displays a number that indicates the result of the confirmation executed with SP5816-203. 0: Succeeded 1: Confirmation number error 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error 8: Other error...
  • Page 558 Engine SP Tables-5 Error Code Displays a number that describes the error code that was issued when either SP5816-204 or SP5816-207 was executed. Cause Code Meaning -11001 Chat parameter error Illegal Modem -11002 Chat execution error Parameter -11003 Unexpected error Inquiry, registration attempted without -12002 acquiring device status.
  • Page 559 Engine SP Tables-5 Attempted dial up overseas without the -2385 correct international prefix for the telephone number. -2387 Not supported at the Service Center Error Caused by Response from GW -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device -2392...
  • Page 560 Engine SP Tables-5 5821* Remote Service Address Sets the IP address of the RCG (Remote Communication Gate) destination for call 002 RCG IP Address processing at the remote service center. [00000000h to FFFFFFFFh / 00000000h / 1] Sets the port number of the RCG (Remote Communication Gate) destination for call 003 RCG Port processing at the remote service center.
  • Page 561 Engine SP Tables-5 5828 Network Setting IPv4 Address (Ethernet/IEEE 802.11) This SP allows you to check and reset the IPv4 address for Ethernet and wireless LAN (802.11): aaa.bbb.ccc.ddd Enables and disables bi-directional communication on the parallel connection 1284 Compatibility between the machine and a computer. (Centro) [0 to 1 / 1 / 1 ] 0:Off, 1: On...
  • Page 562 Engine SP Tables-5 WSPRND Delete Passward Executes NCS related parameter list printing 087 @Remote Protocol Cnt (DFU) Disables or enables Telnet operation. If this SP TELNET is disabled, the Telnet port is closed. (0:OFF 1:ON) [0 to 1 / 1 / 1] 0: Disable, 1: Enable Disables or enables the Web operation.
  • Page 563 Engine SP Tables-5 Active IPv6 Stateless Address 5 IPv6 Manual Address This SP is the IPv6 manually set address referenced on the Ethernet or wireless LAN (802.11) in the format: "Manual Set Address" + "Prefix Length" The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each.
  • Page 564 Consumable Supplier bit2-15: Reserved (all) Web shopping link visible Displays or does not display the link to Net RICOH on the top page and link page of the web system. [0 to 1 / 1 / 1] 0: Not display, 1:Display...
  • Page 565 Engine SP Tables-5 Web supplies Link visible Displays or does not display the link to Consumable Supplier on the top page and link page of the web system. [0 to 1 / 1 / 1] 0: Not display, 1:Display Web Link1 Name This SP confirms or changes the URL1 name on the link page of the web system.
  • Page 566 Engine SP Tables-5 Compatible ID [0 to 1 / 1 / 1/step] 0= Disabled , 1= Enabled 5832 Enter the SP number for the partition to initialize, then press #. When the execution ends, cycle the machine off and on. 001 HDD Formatting (All) 002 HDD Formatting (IMH) 003 HDD Formatting (Thumbnail)
  • Page 567 Engine SP Tables-5 5840* IEEE 802.11 Channel MAX Sets the maximum range of the bandwidth for the wireless LAN. This bandwidth setting varies for different countries. [1 to 14 / 11 (NA), 13 (EU), 14 (JPN) / 1] JPN: 1 to 14, NA: 1 to 11, EU: 1 to 13 Channel MIN Sets the minimum range of the bandwidth for operation of the wireless LAN.
  • Page 568 Engine SP Tables-5 Fragment Thresh Adjusts the fragment threshold for the IEEE802.11 card. [256 to 2346 / 2346 / 1] This SP is displayed only when the IEEE802.11 card is installed. 11g CTS to Self Determines whether the CTS self function is turned on or off. [0 to 1 / 1 / 1] 0: Off, 1: On This SP is displayed only when the IEEE802.11 card is installed.
  • Page 569 Engine SP Tables-5 023 StapleBind3 GWWS Analysis (DFU) Groups System & other groups (LSB) Capture related This is a debugging tool. It sets the debugging output 5842* Certification related mode of each Net File Address book related process. Bit SW 0011 1111 Machine management related Output related (printing, delivery) Repository related...
  • Page 570 Engine SP Tables-5 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] (DFU) Product ID Sets the product ID. [0x0000 to 0xFFFF/1] (DFU) Device Release No. Sets the device release number of the BCD (binary coded decimal) display.
  • Page 571 Engine SP Tables-5 007 PnP Serial Number This SP sets the serial number to be used by the USB PnP when "Function Enable (Level 2) set so the USB Serial No. can have a common name (SP5844-5). Default: None (up to 12 characters allowed for entry). ...
  • Page 572 Engine SP Tables-5 Delivery Server Setting 5845* These are delivery server settings. Delivery Retry Interval [60 to 900 / 300 / 1 /step] Sets the wait time from the error action to the retry. Delivery Retry times [0 to 99 / 3 / 1time(s) /step] Sets how many times to retry.
  • Page 573 Engine SP Tables-5 041 Fill Addr Acl Info. This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD. The first time the machine is powered on with the new HDD installed, the system automatically takes the address book from the NVRAM and writes it onto the new HDD.
  • Page 574 Engine SP Tables-5 Initialize LDAP Addr Book Push [Execute] to delete all items (this does not include user codes) in the LDAP address book that is controlled by UCS. Initialize All Addr Book Clears everything (including users codes) in the directory information managed by UCS.
  • Page 575 Engine SP Tables-5 Search Option This SP uses bit switches to set up the fuzzy search options for the UCS local address book. Meaning Checks both upper/lower case characters Japan Only --- Not Used --- --- Not Used --- --- Not Used --- --- Not Used --- Complexity Option 1 Use this SP to set the conditions for password entry to access the local...
  • Page 576 Engine SP Tables-5 Complexity Option 2 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to lower case and defines the length of the password. [0 to 32 / 0 / 1step] ...
  • Page 577 Engine SP Tables-5 Web Service 5848-2 sets the 4-bit switch assignment for the access control setting. 5848* Setting of 0001 has no effect on access and delivery from Scan Router. 5848-100 sets the maximum size of images that can be downloaded. The default is equal to 1 gigabyte.
  • Page 578 Engine SP Tables-5 Installation Date 5849 Displays or prints the installation date of the machine. The "Counter Clear Day" has been changed to 001 Display "Installation Date" or "Inst. Date". Determines whether the installation date is printed on the printout for the total counter. 002 Switch to Print [0 to 1 / 1 / -] 0: OFF (No Print)
  • Page 579 Engine SP Tables-5 5857 Save Debug Log On/Off (1:ON 0:OFF) Switches on the debug log feature. The debug log cannot be captured until this feature is switched on. [0 to 1 / 0 / 1] 0: OFF, 1: ON Target (2: HDD 3: SD) Selects the destination where the debugging information generated by the event selected by SP5858 will be stored if an error is generated [2 to 3 / 2 / 1]...
  • Page 580 Engine SP Tables-5 Erase HDD Debug Data Erases all debug logs on the HDD Erase SD Card Debug Data Erases all debug logs on the SD Card. If the card contains only debugging files generated by an event specified by SP5858, the files are erased when SP5857 010 or 011 is executed.
  • Page 581 Engine SP Tables-5 006 Key 6 007 Key 7 008 Key 8 009 Key 9 010 Key 10 5860* SMTP/POP3/IMAP4 Partial Mail Receive Timeout [1 to 168 / 72 / 1 hour] Sets the amount of time to wait before saving a mail that breaks up during reception.
  • Page 582 Engine SP Tables-5 SMTP Auth Direct Sending Select the authentication method for SMPT. Bit 0: LOGIN Bit 1: PLAIN Bit 2: CRAM_MD5 Bit 3: DIGEST_MD5 Bit 4 to Bit 7: Not Used  This SP is activated only when SMTP authentication is enabled by UP mode.
  • Page 583 Engine SP Tables-5 5869 RAM Disk Setting Enables or disables the Mail function. 001 Mail Function [0 or 1 / 0 / – ] 0: Enabled, 1: Disabled 5870 Common Key Info Writing Writes to flash ROM the common proof for validating the 001 Writing device for @Remote specifications.
  • Page 584 Engine SP Tables-5 SD Get Counter 5887 This SP determines whether the ROM can be updated. This SP sends a text file to an SD card inserted in SD card Slot 2 (lower slot). The operation stores. The file is stored in a folder created in the root directory of the SD card called SD_COUNTER.
  • Page 585 Engine SP Tables-5 Plug & Play Maker/Model Name Selects the brand name and the production name for Windows Plug & Play. This information is stored in the NVRAM. If the NVRAM is defective, these 5907 names should be registered again. After selecting, press the "Original Type"...
  • Page 586 Engine SP Tables-5 Device Setting The NIC and USB support features are built into the GW controller. Use this 5985 SP to enable and disable these features. In order to use the NIC and USB functions built into the controller board, these SP codes must be set to "1". [0 to 2 / 0 / 1 /step] 0: Disable, 1: Enable, 2: Function limitation When the "Function limitation"...
  • Page 587 Engine SP Tables-5 023 Scanner User Program 024 SDK/J Summary 025 SDK/J Application Info SP Text Mode 5992 Writes the SMC sheets into the SD card. All ( Data List) SP (Mode Data List) User Program Logging Data Diagnostic Report Non-Default NIB Summary Capture Log...
  • Page 588: Engine Sp Tables-6

    Engine SP Tables-6 3.7 ENGINE SP TABLES-6 3.7.1 SP6-XXX: PERIPHERALS Punch Position: Sub Scan 6128 Adjusts the punching position in the sub scan direction. (For D636/D637) 001 2-Hole: DOM (Japan) 002 3-Hole: NA 003 4-Hole: EU [-7.5 to 7.5 / 0 / 0.5 mm] 004 5-Hole: SCAN 005 2-Hole: NA Punch Position: Main Scan...
  • Page 589 Engine SP Tables-6 004 A4 LEF 005 B5 SEF 006 B5 LEF 007 DLT SEF 008 LG SEF 009 LT SEF 010 LT LEF 011 12" x 18" 012 Other Skew Correction Control 6131* Selects the skew correction control for each paper size. (For D636/D637) 001 A3 SEF 002 B4 SEF 003 A4 SEF...
  • Page 590 Engine SP Tables-6 Jogger Fence Fine Adj. This SP adjusts the distance between the jogger fences and the sides of the 6132* stack on the finisher stapling tray in the (Booklet) Finisher D636/D637. The adjustment is done perpendicular to the direction of paper feed. 001 A3 SEF 002 B4 SEF 003 A4 SEF...
  • Page 591 Engine SP Tables-6 003 A4 SEF - Value: Shifts staple position away from the crease 004 B5 SEF 005 DLT SEF 006 LG SEF 007 LT SEF 008 12" x 18" 009 Other Folder Position Adj. 6135* This SP corrects the folding position when paper is stapled and folded in the Booklet Finisher D637.
  • Page 592 Engine SP Tables-6 Finisher Free Run 6137 These SPs are used for the D588 or D636/D637. D588: System free run 001 Free Run 1 D636/D637: Free run for paper edge stapling. D588: Free run for durability testing 002 Free Run 2 D636/D637: Not used 003 Free Run 3 Not used...
  • Page 593 Engine SP Tables-6 6148 Jogger Fine Adj. 001 A3T 002 B4T 003 A4T 004 A4Y 005 B5Y Adjusts the jogger location [Horizontal 006 A5Y direction] [-1.5 to 1.5 / 0 / 0.5 /mm] 007 DLT-T *Jogger is optional equipment. 008 LG-T 009 LT-T 010 LT-Y 011 HLT-Y...
  • Page 594 Engine SP Tables-6 Extra Staples More than the standard number of sheets can be stapled. This SP sets the additional number of sheets (This Setting + Standard Number = maximum number of sheets).  If the number of the maximum for staples is increased, and the 6830* mechanical warranty of the unit can be guaranteed, then the setting can take effect without changing the controller software.
  • Page 595: Engine Sp Tables-7

    Engine SP Tables-7 3.8 ENGINE SP TABLES-7 3.8.1 SP7-XXX: DATA LOG 7401* Total SC Counter SC Counter Displays the total number of service calls that have occurred. This SC counter can be reset by executing SP7807 (SC/Jam Counter Reset). Total SC Counter Displays the cumulative sum of service calls that have occurred.
  • Page 596 Engine SP Tables-7 7404* SC991 History 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4 Displays the 10 most recently detected SC991 codes. 006 Latest 5 007 Latest 6 008 Latest 7 009 Latest 8 010 Latest 9 7502* Total Paper Jam...
  • Page 597 Engine SP Tables-7 Total Jams Location These SPs display the total number of paper jams by location. A "Check-in" 7504* (paper late) error occurs when the paper fails to activate the sensor at the precise time. A "Check-out" ("paper lag") paper jam occurs when the paper remains at the sensor for longer than the prescribed time.
  • Page 598 Engine SP Tables-7 025 Duplex Exit: On 026 Duplex Entrance: On (In) 027 Duplex Entrance: On (Out) 051 Vertical Transport 1: Off 052 Vertical Transport 2: Off 053 Bank Transport 1: Off 054 Bank Transport 2: Off 057 Registration Sensor: Off 058 LCT Feed Sensor: Off 060 Paper Exit: Off 061 Bridge: Exit: Off...
  • Page 599 Engine SP Tables-7 107 Finisher Shift Motor: KIN 108 Finisher Staple Motor: KIN 109 Finisher Exit Motor: KIN 191 Finisher Entrance: EUP 192 Finisher Proof Exit: EUP 193 Finisher Shift Tray Exit: EUP 194 Finisher Staple Exit: EUP 195 Finisher Exit: EUP 198 Finisher Folder: EUP 199 Finisher Tray Motor: EUP 200 Finisher Jogger Motor: EUP...
  • Page 600 Engine SP Tables-7 132 A3 SEF 133 A4 SEF 134 A5 SEF 141 B4 SEF 142 B5 SEF 160 DLT SEF 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others 7507* Plotter Jam History 001 Last 002 Latest 1 Displays the copy jam history (the most recent 10 jams) Sample Display: 003 Latest 2...
  • Page 601 Engine SP Tables-7 Size Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others ROM No./Firmware Version 7801 This SP code displays the firmware versions of all ROMs in the system, including the mainframe, the ARDF, and peripheral devices.
  • Page 602 Engine SP Tables-7 Rotation: Transfer [0 to 999999999 / 0 / 1 mm ] Displays the transfer unit rotation counter (distance). Rotation: Fuser [0 to 999999999 / 0 / 1 mm ] Displays the fuser unit rotation counter (distance). Rotation(%): PCD [0 to 255 / 0 / 1 %] Displays the PCD (%) rotation counter (Distance/PM).
  • Page 603 Engine SP Tables-7 Fuser Resets the PM counter of the fuser unit. Reset the PM counter of the web unit. All Clear Resets all PM counter 7805 Parts Counter Page: OPC [0 to 999999 / 0 / 1 page] Displays the parts counter (pages) of the OPC. Page: Charge Roller [0 to 999999 / 0 / 1 page] Displays the parts counter (pages) of the charge roller.
  • Page 604 Engine SP Tables-7 Page: Thermistor [0 to 999999 / 0 / 1 page] Displays the parts counter (pages) of the thermistors. Page: Stripper [0 to 999999 / 0 / 1 page] Displays the parts counter (pages) of the strippers. Rotation: OPC [0 to 999999999 / 0 / 1 mm ] Displays the parts counter (rotations) of the OPC.
  • Page 605 Engine SP Tables-7 7806 Counter Clear Resets the parts counter of the OPC. Charge Roller Resets the parts counter of the charge roller. Developer Resets the parts counter of the developer. Belt: Blade Resets the parts counter of the transfer belt cleaning blade. Heat Roller Resets the parts counter of the hot roller.
  • Page 606 Engine SP Tables-7 SC/Jam Counter Reset Resets the SC and jam counters. To reset, press Execute on the touch 7807 panel. This SP does not reset the jam history counters: SP7507, SP7508. Self-Diagnose Result Display Execute to open the "Self-Diagnostics Result Display" to view details about 7832 errors.
  • Page 607 Engine SP Tables-7 zero cross [0 to 255 / 60 / 1 ] 7856* Stores and displays the detected zero cross frequency of the main ac power supply from the wall socket. Assert Info. DFU 7901 These SP numbers display the results of the occurrence of the most recent SC code generated by the machine.
  • Page 608 Engine SP Tables-7 Rotation: PCD [0 to 999999999 / 0 / 1 mm ] Displays the previous counter (rotations) of the previous PCD Rotation: Transfer [0 to 999999999 / 0 / 1 mm ] Displays the previous counter (rotations) of the previous transfer unit. Rotation: Fuser [0 to 999999999 / 0 / 1 mm ] Displays the previous counter (rotations/PM %) of the previous fusing unit.
  • Page 609 Engine SP Tables-7 7951 Remaining Counter PCD(Page) [0 to 255 / 255 / 1 days] Displays the remaining counter (pages) of the PCD. Transfer(Page) [0 to 255 / 255 / 1 days] Displays the remaining counter (pages) of the transfer unit. Fuser(Page) [0 to 255 / 255 / 1 days] Displays the remaining counter (pages) of the fusing unit.
  • Page 610 Engine SP Tables-7 PM Yield Setting 7952 Sets the each yield of the following. PCD(Page) [0 to 99999999/ 160000 / 1 sheet] Sets the PM yield of the PCD (Pages). Transfer(Page) [0 to 9999999 / 160000 / 1 sheet] Sets the PM yield of the transfer unit (Pages). Fuser(Page) [0 to 9999999 / 160000 / 1 sheet] Sets the PM yield of the fusing unit (Pages).
  • Page 611 Engine SP Tables-7 7953 Operation Env Log T<10 [0 to 99999999 / 0 / 1 mm] Displays the PCU rotation distance in the environment: T<10°C 10<=T<=17 [0 to 99999999 / 0 / 1 mm] Displays the PCU rotation distance in the environment: 10°C<=T<=17°C 17<T<23 [0 to 99999999 / 0 / 1 mm] Displays the PCU rotation distance in the environment: 17<=T<=23...
  • Page 612: Engine Sp Tables-8

    Engine SP Tables-8 3.9 ENGINE SP TABLES-8 3.9.1 SP8-XXX: DATA LOG2 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 613 Engine SP Tables-8 Abbreviation What it means "By", e.g. "T:Jobs/Apl" = Total Jobs "by" Application > More (2> "2 or more", 4> "4 or more" AddBook Address Book Application Black & White Black Cyan ColCr Color Create ColMode Color Mode Comb Combine Comp...
  • Page 614 Engine SP Tables-8 Abbreviation What it means Get Print Counter. For jobs 10 pages or less, this counter does not count up. For jobs larger than 10 pages, this counter counts up by the number that is in excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1) IFax Internet Fax...
  • Page 615 Engine SP Tables-8 Abbreviation What it means PrtPGS Print Pages Red (Toner Remaining). Applies to the wide format model A2 only. This machine is under development and currently not available. Resolution Service Code (Error SC code displayed) Scan Sim, Simplex Simplex, printing on 1 side.
  • Page 616 Engine SP Tables-8  These SPs reveal the number of times an application is used, not the number of pages processed.  When an application is opened for image input or output, this counts as one job.  Interrupted jobs (paper jams, etc.) are counted, even though they do not finish. ...
  • Page 617 Engine SP Tables-8 Number of jobs started In any mode other than 8 06x 5 Z-Fold the Booklet mode and set for folding (Z-fold). Number of jobs started in Punch mode. When 806x 6 Punch Punch is set for a print job, the P: counter increments.
  • Page 618 Engine SP Tables-8 807x 4 4 Pages 8 07x 11 301 to 500 Pages 807x 5 5 Pages 8 07x 12 501 to 700 Pages 807x 6 6 to 10 Pages 8 07x 13 701 to 1000 Pages 807x 7 11 to 20 Pages 8 07x 14 1001 to Pages ...
  • Page 619 Engine SP Tables-8 LSize PrtPGS *CTL [0 to 99999999 / 0 / 1] These SPs count pages printed on paper sizes A3/DLT and larger. 8391 Note: In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine. This SP counts the amount of paper (front/back counted as 1 page) used for 8411...
  • Page 620 Engine SP Tables-8 842x 11 16 in1 16 pages on 1 side (16-Up) 842x 12 Booklet 842x 13 Magazine 842x 14 2-in-1 + Booklet 842x 15 4-in-1 + Booklet 842x 16 6-in-1 + Booklet 842x 17 8-in-1 + Booklet 842x 18 9-in-1 + Booklet 842x 19 2-in-1 + Magazine 842x 20 4-in-1 + Magazine 842x 21 6-in-1 + Magazine...
  • Page 621 Engine SP Tables-8 Booklet Magazine Original Pages Count Original Pages Count T:PrtPGS/ImgEdt *CTL [0 to 99999999 / 0 / 1] 8431 These SPs count the total number of pages output with the three features below, regardless of which application was used. P:PrtPGS/ImgEdt *CTL [0 to 99999999 / 0 / 1]...
  • Page 622 Engine SP Tables-8 The number of pages printed where stamps were 843x 3 User Stamp applied, including page numbering and date stamping. T:PrtPGS/Ppr Size *CTL [0 to 99999999 / 0 / 1] 8441 These SPs count by print paper size the number of pages printed by all applications.
  • Page 623 Engine SP Tables-8 PrtPGS/Ppr Tray 8451 These SPs count the number of sheets fed from each paper feed station. Bypass Tray 001 Bypass Tray *CTL [0 to 99999999 / 0 / 1] 002 Tray 1 *CTL Copier [0 to 99999999 / 0 / 1] 003 Tray 2 *CTL 004 Tray 3...
  • Page 624 Engine SP Tables-8 T:PrtPGS/Ppr Type *CTL [0 to 99999999 / 0 / 1] These SPs count by paper type the number pages printed by all applications.  These counters are not the same as the PM counter. The PM counter 8461 is based on feed timing to accurately measure the service life of the feed rollers.
  • Page 625 Engine SP Tables-8 PrtPGS/Mag 8471 These SPs count by magnification rate the number of pages printed. 001 < 49% *CTL 002 50% to 99% *CTL 003 100% *CTL [0 to 99999999 / 0 / 1] 004 101% to 200% *CTL 005 201% <...
  • Page 626 Engine SP Tables-8 T:PrtPGS/Emul *CTL [0 to 99999999 / 0 / 1] 8511 These SPs count by printer emulation mode the total number of pages printed. P:PrtPGS/Emul *CTL [0 to 99999999 / 0 / 1] 8514 These SPs count by printer emulation mode the total number of pages printed.
  • Page 627 Engine SP Tables-8 T:PrtPGS/FIN *CTL [0 to 99999999 / 0 / 1] 8521 These SPs count by finishing mode the total number of pages printed by all applications. P:PrtPGS/FIN *CTL [0 to 99999999 / 0 / 1] 8524 These SPs count by finishing mode the total number of pages printed by the Print application.
  • Page 628 Engine SP Tables-8 This SP counts the amount of staples 8531 Staples *CTL used by the machine. [0 to 9999999 / 0 / 1] 8551 T:FIN Books 001 Perfect-Bind *CTL Not used 002 Ring-Bind *CTL 8554 T:FIN Books 001 Perfect-Bind *CTL Not used 002 Ring-Bind...
  • Page 629 Engine SP Tables-8 8567 O:A Sheet Of Paper 001 Total: Over A3/DLT *CTL 002 Total: Under A3/DLT *CTL [0 to 99999999 / 0 / 1] 003 Duplex: Over A3/DLT *CTL 004 Duplex: Under A3/DLT *CTL T:Counter These SPs count the total output broken down by color output, regardless of 8581 the application used.
  • Page 630 Engine SP Tables-8 P:Coverage Counter 8604 001 B/W *CTL [0 to 2147483647 / 0 / 1% /step] SDK Apli Counter 8617 These SPs count the total printout pages for each SDK application. 001 SDK-1 *CTL 002 SDK-2 *CTL 003 SDK-3 *CTL [0 to 99999999 / 0 / 1] 004 SDK-4...
  • Page 631 Engine SP Tables-8 010 Function-010 *CTL 011 Function-011 *CTL 012 Function-012 *CTL 013 Function-013 *CTL 014 Function-014 *CTL 015 Function-015 *CTL [0 to 99999999 / 0 / 1] 016 Function-016 *CTL 017 Function-017 *CTL 018 Function-018 *CTL 019 Function-019 *CTL 020 Function-020 *CTL 021 Function-021...
  • Page 632 Engine SP Tables-8 031 Function-031 *CTL 032 Function-032 *CTL 033 Function-033 *CTL 034 Function-034 *CTL 035 Function-035 *CTL [0 to 99999999 / 0 / 1] 036 Function-036 *CTL 037 Function-037 *CTL 038 Function-038 *CTL 039 Function-039 *CTL 040 Function-040 *CTL 041 Function-041 *CTL 042 Function-042...
  • Page 633 Engine SP Tables-8 053 Function-053 *CTL 054 Function-054 *CTL 055 Function-055 *CTL 056 Function-056 *CTL 057 Function-057 *CTL 058 Function-058 *CTL 059 Function-059 *CTL 060 Function-060 *CTL 061 Function-061 *CTL 062 Function-062 *CTL [0 to 99999999 / 0 / 1] 063 Function-063 *CTL 064 Function-064...
  • Page 634 Engine SP Tables-8 Toner Remain These SPs display the percent of toner remaining for each color. This SP allows the user to check the toner supply at any time. 8801 Note: This precise method of measuring remaining toner supply (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps).
  • Page 635 Engine SP Tables-8 Cvr Cnt: 0-10% 8851 These SPs display the number of scanned sheets on which the coverage of each color is from 0% to 10%. 011 0 to 2%: BK *ENG [0 to 99999999 / 0 / 1] 021 3 to 4%: BK *ENG [0 to 99999999 / 0 / 1]...
  • Page 636 Engine SP Tables-8 Page/Toner_prev1 8901 These SPs display the amount of the remaining previous toner for each color. 001 BK *ENG [0 to 99999999 / 0 / 1] Page/Toner_prev2 8911 These SPs display the amount of the remaining 2nd previous toner for each color.
  • Page 637 Engine SP Tables-8 Includes time in Energy Save mode with Engine 004 Low Power Time on. Includes time while machine is performing background printing. Includes time while machine is performing background printing. Does not include time 005 Off Mode Time machine remains powered off with the power switches.
  • Page 638 Engine SP Tables-8 Admin. Counter List 8999 001 Total 007 Printer: BW [0 to 99999999 / 0 / 1] 012 A3/DLT 013 Duplex 027 Printer: BW(%) [0 to 2147483647 / 0 / 1] M132 3-164 SM Appendix...
  • Page 639: Input Check

    Input Check 3.10 INPUT CHECK 3.10.1 COPIER When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No. Result 0 or 1 0 or 1 0 or 1 0 or 1 0 or 1...
  • Page 640 Input Check 013 Tray 1: Paper Feed Sensor Paper detected No paper detected 014 Tray 2: Paper Feed Sensor Paper detected No paper detected 015 Tray 3: Paper Feed Sensor Paper detected No paper detected 016 Tray 4: Paper Feed Sensor Paper detected No paper detected 017 LCT: Paper Feed Sensor...
  • Page 641 Input Check 035 Bank Right Cover Open/Close Close Open 036 Tray Cover Open/Close Close Open 037 LCT Set Not set 038 Bridge/Exit Tray: Exit Sensor Paper detected No paper detected 039 Bridge/Exit Tray: Relay Sensor Paper detected No paper detected 040 Bridge/Exit/Shift: Set Detection Not set Bridge/Exit Tray: Left Guide...
  • Page 642 Input Check Table 1: Paper Height Sensor 0: Deactivated, 1: Activated (actuator inside sensor) Remaining paper Paper height sensor 1 Paper height sensor 2 Full Nearly full Near end Almost empty Table 2: Paper Size Switch Switch 1 is used for the tray set detection. 0: Pushed, 1: Not pushed Models Switch Location...
  • Page 643 Input Check *1: The machine detects either 11" x 17" SEF or A3 SEF, depending on the setting of SP 5-181-002 (Tray 1) or -006 (Tray 2). *2: The machine detects either 8.5" x 14" SEF or B4 SEF, depending on the setting of SP 5-181-003 (Tray 1) or -007 (Tray 2).
  • Page 644: Aps Original Size Detection

    Input Check APS Original Size Detection Width Original Size Length Sensor SP4-301 Sensor display Metric version Inch version 11" x 17" 00011111 10" x 14" 00011110 8.5" x 13", 8.25" x 13", or 8" x 13" 8.5" x 14" 00011100 SP 5126 controls the size that is detected A4 LEF...
  • Page 645: Options

    Input Check 3.10.2 OPTIONS 3000/2000-Sheet (Booklet) Finisher (D636/D637) Reading 6140 Bit Description 001 Entrance Sensor No paper detected Paper detected 002 Proof Exit Sensor No paper detected Paper detected 003 Proof Full Detection Sensor Not Full Full No paper Paper 004 Upper Tray Exit Sensor detected*1 detected*1...
  • Page 646 Input Check Reading 6140 Bit Description 020 Corner Stapler Operation Not HP 021 Staple Detection No staple detected Staple detected 022 Staple Dip Detection No staple detected Staple detected 023 Punch Movement HP Sensor Not HP 024 Paper Position Slide HP Sensor Not HP 025 Paper Position Sensor No paper detected...
  • Page 647 Input Check Reading 6140 Bit Description Booklet Stapler 1: Staple In No staple detected Staple detected (Leading Edge) Booklet Stapler 1: Operation Not HP (Rotation/Rear) 044 Booklet Stapler 1: Staple In (Rear) No staple detected Staple detected Booklet Stapler 1: Staple In No staple detected Staple detected (Leading Edge/Rear)
  • Page 648: 1000-Sheet Finisher (D588)

    Input Check 1000-Sheet Finisher (D588) Reading 6139 Description No paper 001 Entrance Sensor Paper detected detected Shift Exit Sensor No paper detected Paper detected (Lower Tray Exit Sensor) Staple Entrance Sensor No paper Paper detected (Stapler Tray Entrance Sensor) detected Staple Moving HP Sensor Not HP (Stapler HP Sensor)
  • Page 649 Input Check Reading 6139 Description 012 Shift HP Sensor Not HP Paper Sensor No output tray Output tray (Stack Height Sensor) detected detected Tray Lower Sensor Lower limit Not lower limit (Lower Tray Lower Limit Sensor) Proof Full Sensor Not full Full (Paper Limit Sensor) SM Appendix...
  • Page 650: Output Check

    Output Check 3.11 OUTPUT CHECK 3.11.1 COPIER 5804 Output Check 001 Exit Motor: 350 002 Exit Motor: 175 003 Exit Motor: 230 Paper exit motor (Mainframe) 004 Exit Motor: 180 005 Exit Motor: 154 006 Exit Motor: 90 007 Feed Motor: 300 008 Feed Motor: 255 009 Feed Motor: 230 010 Feed Motor: 215...
  • Page 651 Output Check 5804 Output Check 019 Bank: Feed Motor: 154 020 Bank: Feed Motor: 90 021 LCT: Feed Motor: 300 022 LCT: Feed Motor: 255 023 LCT: Feed Motor: 230 024 LCT: Feed Motor: 215 Paper feed motor (Optional LCT) 025 LCT: Feed Motor: 180 026 LCT: Feed Motor: 154 027 LCT: Feed Motor: 90...
  • Page 652 Output Check 5804 Output Check 040 Tray Lift Motor 2: Up 041 Tray Lift Motor 2: Down 042 Paper Tray Lock Solenoid Not used Tray lock solenoid (Optional paper 043 Bank: Paper Tray Lock Solenoid feed unit) 044 Registration Motor: 230 045 Registration Motor: 180 046 Registration Motor: 154 047 Registration Motor: 90...
  • Page 653 Output Check 5804 Output Check 060 Duplex/By-pass Motor: Fwd: 154 061 Duplex/By-pass Motor: Fwd: 90 062 Duplex/By-pass Motor: Rev: 230 063 Duplex/By-pass Motor: Rev: 180 064 Duplex/By-pass Motor: Rev: 154 065 Duplex/By-pass Motor: Rev: 90 066 By-pass Feed Clutch 067 By-pass Pick-up Solenoid 068 Bridge/Exit Tray: Drive Motor: 230 069 Bridge/Exit Tray: Drive Motor: 180 Drive motor (Bridge unit)
  • Page 654 Output Check 5804 Output Check 081 Transfer/Development Motor: 230 082 Transfer/Development Motor: 180 083 Transfer/Development Motor: 154 084 Transfer/Development Motor: 90 085 Fusing Motor: 230 086 Fusing Motor: 180 087 Fusing Motor: 154 088 Fusing Motor: 90 089 Development Puddle Motor 090 PTL Control 091 Fusing Fan Motor: High Fusing exhaust fan motor...
  • Page 655 Output Check 5804 Output Check 102 Polygon Motor: 154 103 Polygon Motor: 90 104 LD 1 105 LD 2 106 Toner Bottle Motor: Fwd Toner supply motor 107 Quenching Lamp 108 Charge Bias 109 Development Bias 110 Transfer Belt Voltage 111 ID Sensor LED 115 Cleaning Web Motor Web motor...
  • Page 656: 1000-Sheet Finisher (D588)

    Output Check 3.11.2 1000-SHEET FINISHER (D588) Output Check 6144 Display Description 001 Upper Relay Motor Upper Transport Motor 002 Lower Relay Motor Lower Transport Motor 003 Exit Motor 004 Proof Junction Gate SOL Tray Junction Gate Solenoid 005 Lower Tray Lift Motor 006 Jogger Fence Motor 007 Stapler Motor 008 Stapler Hammer...
  • Page 657: 3000 /2000-Sheet (Booklet) Finisher (D636/D637)

    Output Check 3.11.3 3000 /2000-SHEET (BOOKLET) FINISHER (D636/D637) Output 6145 Display Description 001 Entrance Motor 002 Upper Transport Motor 003 Lower Transport Motor 004 Upper/Proof Tray Exit Motor 005 Clamp Roller Retraction Motor 006 Shift Roller Motor 007 Exit Guide Plate Motor 008 Upper Tray Lift Motor 009 Stacking Sponge Roller Motor 010 Jogger Fence Motor...
  • Page 658 Output Check 021 Fold Unit Bottom Fence Lift Motor 022 Booklet Stapler: Front 023 Booklet Stapler: Rear 024 Fold Plate Motor 025 Fold Roller Motor 026 Positioning Roller Motor 027 Punch Drive Motor 028 Punch Movement Motor 029 Paper Position Sensor Slide Motor 030 Exit Jogger Motor: Front 031 Exit Jogger Motor: Rear 032 Exit Jogger Motor Release Motor...
  • Page 659: Test Pattern Printing

    Test Pattern Printing 3.12 TEST PATTERN PRINTING Printing Test pattern: SP2-109 Some of these test patterns are used for copy image adjustments but most are used primarily for design testing.  Do not operate the machine until the test pattern is printed out completely. Otherwise, an SC occurs.
  • Page 660 Test Pattern Printing Horizontal Line (2dot) Tooth Check (Horizontal) Grid Vertical Line Band (Horizontal) Grid Horizontal Line Band (Vertical) Grid Pattern Small Checker Flag Pattern Grid Pattern Large Grayscale (Vertical Margin) Argyle Pattern Small Grayscale (Horizontal Margin) Argyle Pattern Large Full Dot Pattern M132 3-186...
  • Page 661: Sp5749 Import/Export

    SP5749 IMPORT/EXPORT Rev. 05/09/2013 ⇒ 3.14 SP5749 IMPORT/EXPORT 3.14.1 IMPORT/EXPORT 5749 Import/Export Import [- / - / - ] Target: [System] [Printer] [Fax] [Scanner] Option: [Unique] [Secret] Crypt config: [Encryption] [Execute] Export [- / - / - ] Option: [Unique] Crypt config: [Encryption] Encryption key (if selected) [Execute]...
  • Page 662 SP5749 IMPORT/EXPORT Rev. 05/09/2013 3.14.3 DATA THAT CANNOT BE IMPORTED OR EXPORTED: Address book Programs (fax function) Programs (printer function) Scanner function programs that include password settings User stamp in the copy default settings Settings for configuring from telnet @Remote-related data Counters EFI printer unit settings (At the time of EFI printer unit connection) Settings that can be specified using Web Image Monitor or Web Service only (such as...
  • Page 663 SP5749 IMPORT/EXPORT Rev. 05/09/2013 Possible solutions for import/export problems: If an error occurs, check the log's result code first. Values other than 0 indicate that an error occurred. The result code will appear in the circled area illustrated below. - Example of a log file SM Appendix 3-189 M132...
  • Page 664 SP5749 IMPORT/EXPORT Rev. 05/09/2013 If you cannot solve the problem or do not know how to solve it after checking the code, note down the error log entry, and then contact your service representative. Result Code Cause Solutions A file import was attempted Import files exported from the same model with between different models or the same device configurations.
  • Page 665: Exporting Device Information

    Rev. 05/09/2013 SP5749 IMPORT/EXPORT 3.14.5 EXPORTING DEVICE INFORMATION When exporting SP device information from the control panel, the data is saved on an SD card. 1. Insert an SD card into the media slot on the side of the control panel. 2.
  • Page 666 SP5749 IMPORT/EXPORT Rev. 05/09/2013 Item Specification Note Confidential information is Confidential information: Secret exported if you select the "Secret" setting. #1. Data that absolutely cannot be exported. (Asterisks ("*") are used to mask this information inside the exported file.) Ex: Password, encryption key, PIN code #2.
  • Page 667: Importing Device Information

    Rev. 05/09/2013 SP5749 IMPORT/EXPORT 3.14.6 IMPORTING DEVICE INFORMATION Import device information saved on an SD card. 1. Insert an SD card into the media slot on the side of the control panel. 2. Enter SP mode. 3. Press SP5749-101 4. Select a unique setting. 5.
  • Page 668: 1000-Sheet Finisher

    SR790(B408)/SR3090(D588) 1000-SHEET FINISHER REVISION HISTORY Page Date Added/Updated/New None...
  • Page 669 1000-SHEET FINISHER B408/D588 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 MAIN PCB ....................1 1.2 STAPLER UNIT .................... 2 1.3 MOTORS ...................... 3 1.3.1 SHIFT MOTOR ..................3 1.3.2 STAPLER MOTOR ................3 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR ......4 1.3.4 LOWER TRANSPORT MOTOR ............
  • Page 671: Replacement And Adjustment

    MAIN PCB 1. REPLACEMENT AND ADJUSTMENT  CAUTION Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. NOTE: This manual uses the following symbols.  : Screws  : Connector ...
  • Page 672: Stapler Unit

    STAPLER UNIT 1.2 STAPLER UNIT 1. Side cover [A] ( x 2) 2. Open exit guide plate [B] 3. Upper side cover [C] ( x 2) B408R102.WMF 4. Front cover support plate [D] ( x 1) 5. Front cover [E] 6.
  • Page 673: Motors

    MOTORS 1.3 MOTORS 1.3.1 SHIFT MOTOR 1. Rear cover (1.1) 2. Shift motor [A] ( x 2,  x 1) B408R123.WMF 1.3.2 STAPLER MOTOR 1. Rear cover (1.1) 2. Stapler motor [A] ( x 2,  x 1) B408R124.WMF B408/D588...
  • Page 674: Upper Transport Motor And Exit Motor

    MOTORS 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1. Rear cover (1.1) 2. Motor assembly [A] ( x 4,  x 2) 3. Upper transport motor [B] ( x 4) 4. Exit motor [C] ( x 4) B408R112.WMF 1.3.4 LOWER TRANSPORT MOTOR 1.
  • Page 675: Motors And Sensors

    MOTORS AND SENSORS 1.4 MOTORS AND SENSORS 1.4.1 PREPARATION 1. Front cover and inner cover (1.2) 2. Upper side cover [A] ( x 2) 3. Upper tray [B] ( x 1) B408R116.WMF 4. Lower side cover [C] ( x 2) 5.
  • Page 676: Stack Height Sensor

    MOTORS AND SENSORS 1.4.2 STACK HEIGHT SENSOR 1. Stack height sensor assembly [A] ( x 2. Stack height sensor [B] ( x 1) B408R121.WMF 1.4.3 STAPLER TRAY PAPER SENSOR 1. Stapler tray paper sensor [A] ( x 1) B408R120.WMF B408/D588...
  • Page 677: Lower Tray Lift Motor

    MOTORS AND SENSORS 1.4.4 LOWER TRAY LIFT MOTOR 1. Lower tray lift motor [A] ( x 2,  x 1) B408R119.WMF 1.4.5 STACK FEED-OUT MOTOR 1. Stack feed-out motor [A] ( x 2,  x 1) B408R122.WMF B408/D588...
  • Page 678: Troubleshooting

    JAM DETECTION 2. TROUBLESHOOTING 2.1 JAM DETECTION Mode Content Shift Staple Entrance sensor: The entrance sensor does not turn on   On check within the normal time after the main machine exit sensor turns on Entrance sensor: The entrance sensor does not turn off ...
  • Page 679: Service Tables

    DIP SWITCH SETTINGS 3. SERVICE TABLES 3.1 DIP SWITCH SETTINGS The DIP switches should not be set to any combination other than those listed in the table below. SW100 Description Normal operation mode (Default) Packing mode. • Before packing the machine, do the following: Set switch 1 to 1 then back to zero.
  • Page 680: Detailed Descriptions

    GENERAL LAYOUT 4. DETAILED DESCRIPTIONS 4.1 GENERAL LAYOUT B408D101.WMF 1. Upper Tray 8. Stapler 2. Upper Tray Exit Roller 9. Stack Feed-out Belt 3. Entrance Roller 10. Positioning Roller 4. Tray Junction Gate 11. Shift Roller 5. Upper Transport Roller 12.
  • Page 681: Electrical Component Layout

    ELECTRICAL COMPONENT LAYOUT 4.2 ELECTRICAL COMPONENT LAYOUT B408D102.WMF B408D103.WMF 1. Upper Cover Switch 12. Jogger Fence HP Sensor 2. Paper Limit Sensor 13. Positioning Roller Solenoid 3. Entrance Sensor 14. Stapler HP Sensor 4. Exit Guide Plate Motor 15. Stapler Tray Entrance Sensor 5.
  • Page 682 ELECTRICAL COMPONENT LAYOUT B408D104.WMF 22. Tray Junction Gate Solenoid 23. Lower Tray Lift Motor 24. Lower Tray Lower Limit Sensor 25. Stapler Motor 26. Jogger Fence Motor 27. Stack Feed-out Motor 28. Main Board 29. Lower Transport Motor 30. Stapler Junction Gate Solenoid 31.
  • Page 683: Electrical Component Description

    ELECTRICAL COMPONENT DESCRIPTION 4.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Upper Drives the entrance roller and upper transport Transport rollers. Lower Drives the lower transport rollers and the Transport positioning roller. Jogger Fence Drives the jogger fences. Staple Hammer Drives the staple hammer.
  • Page 684 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Positioning Moves the positioning roller. SOL3 Roller Switches Lower Tray Detects when the lower tray is at its upper limit Upper Limit position. Front Door Cuts the dc power when the front door is Safety opened.
  • Page 685: Drive Layout

    DRIVE LAYOUT 4.4 DRIVE LAYOUT B408D106.WMF B408D105.WMF B408D107.WMF 1. Exit Motor 6. Lower Tray Lift Motor 2. Upper Transport Motor 7. Stack Feed-out Motor 3. Lower Transport Motor 8. Jogger Motor 4. Shift Motor 9. Stapler Motor 5. Exit Guide Plate Motor B408/D588...
  • Page 686: Junction Gates

    JUNCTION GATES 4.5 JUNCTION GATES B408D108.WMF Depending on the finishing mode, the copies are directed up, straight through, or down by the combination of the tray junction gate [A] and stapler junction gate [B]. These gates are controlled by the tray junction gate solenoid [C] and stapler junction gate solenoid [D].
  • Page 687: Upper Tray

    UPPER TRAY 4.6 UPPER TRAY B408D109.WMF When the paper limit sensor [A] switches on during feed-out for each of three consecutive sheets of paper, paper overflow is detected. B408/D588...
  • Page 688: Lower Tray Up/Down Mechanisms

    LOWER TRAY UP/DOWN MECHANISMS 4.7 LOWER TRAY UP/DOWN MECHANISMS B408D112.WMF The vertical position of the lower tray [A] depends on the height of the copied paper stack on the lower tray. The stack height sensor feeler [B] contacts the top of the stack, and the lower tray lift motor [C] controls the tray height.
  • Page 689: Paper Shift Mechanism

    PAPER SHIFT MECHANISM 4.8 PAPER SHIFT MECHANISM B408D110.WMF In the sort/stack mode, the shift roller [A] moves from side to side to separate the sets of copies. The horizontal position of the shift roller is controlled by the shift motor [B] and the shift gear disk [C].
  • Page 690: Jogger Unit Paper Positioning Mechanism

    JOGGER UNIT PAPER POSITIONING MECHANISM 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM B408D113.WMF B408D114.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the stapler tray entrance sensor [B] turns off, and the positioning roller [C] pushes the copy against the bottom of the stack stopper [D].
  • Page 691: Exit Guide Plate

    EXIT GUIDE PLATE 4.10 EXIT GUIDE PLATE [B] [C] B408D111.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up to make a gap between the exit rollers.
  • Page 692: Stapler Mechanism

    STAPLER MECHANISM 4.11 STAPLER MECHANISM B408D116.WMF The staple hammer motor [A] drives the staple hammer. The staple sheet sensor [B] detects the leading edge of the staple sheet at the stapling position to prevent the hammer from operating if there are no staples at the stapling position.
  • Page 693: Stapler Unit Movement Mechanism

    STAPLER UNIT MOVEMENT MECHANISM 4.12 STAPLER UNIT MOVEMENT MECHANISM B408D117.WMF The stapler motor moves the stapler [A] from side to side. After the start key is pressed, the stapler moves from its home position to the stapling position. If two-staple-position mode is selected, the stapler moves to the front stapling position first, then moves to the rear stapling position.
  • Page 694: Paper Feed-Out Mechanism

    PAPER FEED-OUT MECHANISM 4.13 PAPER FEED-OUT MECHANISM B408D118.WMF After the copies have been stapled, the stack feed-out motor [A] starts. The pawl [B] on the stack feed-out belt [C] transports the set of stapled copies up and feeds it to the shift roller. The shift roller takes over stack feed-out after the leading edge reaches this roller.
  • Page 695 D386/D634 BRIDGE UNIT BU3030/BU3060 R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New None...
  • Page 697 BRIDGE UNIT BU3030/BU3060 (D386/D634) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........... 1 1.1 BRIDGE UNIT CONTROL BOARD ..............1 1.2 BRIDGE UNIT DRIVE MOTOR ..............2 1.3 TRAY EXIT SENSOR ..................3 1.4 RELAY SENSOR ................... 4 2. DETAILS ..................5 2.1 MECHANICAL COMPONENT LAYOUT ............
  • Page 699: Read This First

    READ THIS FIRST Safety and Symbols Replacement Procedure Safety  Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. When taking apart the bridge unit, first take the unit out of the copier. Symbols Used in this Manual This manual uses the following symbols.
  • Page 701: Replacement And Adjustment

    Bridge Unit Control Board 1. REPLACEMENT AND ADJUSTMENT 1.1 BRIDGE UNIT CONTROL BOARD 1. Bridge unit ( "Installation Procedure" in the base copier manual) 2. Rear cover [A] ( x 2) 3. Bridge unit control board [B] ( x 3,  x 4) D386/D634...
  • Page 702: Bridge Unit Drive Motor

    Bridge Unit Drive Motor 1.2 BRIDGE UNIT DRIVE MOTOR 1. Bridge unit ( "Installation Procedure" in the base copier manual) 2. Rear cover ( "Bridge Unit Control Board") 3. Bracket [A] ( x 3,  x 2) 4. Bridge unit drive motor [B] ( x 4,  x 1) D386/D634...
  • Page 703: Tray Exit Sensor

    Tray Exit Sensor 1.3 TRAY EXIT SENSOR 1. Bridge unit ( "Installation Procedure" in the base copier manual) 2. Rear cover ( "Bridge Unit Control Board") 3. Paper tray [A] 4. Exit guide [B] ( x 1) 5. Tray exit sensor [C] ( x 1) D386/D634...
  • Page 704: Relay Sensor

    Relay Sensor 1.4 RELAY SENSOR 1. Bridge unit ( "Installation Procedure" in the base copier manual) 2. Paper tray [A] 3. Relay sensor [B] ( x 1) D386/D634...
  • Page 705: Details

    Mechanical Component Layout 2. DETAILS 2.1 MECHANICAL COMPONENT LAYOUT 1. Upper Exit Roller 5. Relay Sensor 2. Tray Exit Sensor 6. 2nd Transport Roller 3. Junction Gate 7. Left Exit Roller 4. 1st Transport Roller 8. Paper Tray D386/D634...
  • Page 706: Drive Layout

    Drive Layout 2.2 DRIVE LAYOUT 1. Left Exit Roller 2. 2nd Transport Roller 3. 1st Transport Roller 4. Upper Exit Roller 5. Bridge Unit Drive Motor D386/D634...
  • Page 707: Electrical Component Layout

    Electrical Component Layout 2.3 ELECTRICAL COMPONENT LAYOUT 1. Left Guide Switch 2. Right Guide Switch 3. Junction Gate Solenoid 4. Tray Exit Sensor 5. Bridge Unit Control Board 6. Bridge Unit Drive Motor 7. Relay Sensor D386/D634...
  • Page 708: Electrical Component Description

    Electrical Component Description 2.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Drive Motor Drives the bridge unit. Sensors Tray Exit Checks for misfeeds. Relay Checks for misfeeds. Switches Right Guide Detects when the right guide is opened. Left Guide Detects when the left guide is opened.
  • Page 709: Junction Gate Mechanism

    Junction Gate Mechanism 2.5 JUNCTION GATE MECHANISM The junction gate [A] directs any paper reaching the bridge unit to either the upper tray (on top of the bridge unit) or to the finisher, depending on which has been selected. If the junction gate solenoid has been activated, the junction gate [A] points downward and directs the paper to the upper tray [B] (dotted line path in illustration).
  • Page 710: Paper Feed Unit

    PB3110(D537)/PB3130(D580) PAPER FEED UNIT R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New None...
  • Page 712 PAPER FEED UNIT (D537/D580) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........... 1 1.1 EXTERIOR COVER ..................1 1.1.1 REAR COVER ..................1 1.2 ELECTRICAL COMPONENTS ..............2 1.2.1 LIFT MOTORS ..................2 1.2.2 UPPER AND LOWER PAPER FEED CLUTCHES ....... 3 1.2.3 PAPER FEED MOTOR .................
  • Page 714: Replacement And Adjustment

    Exterior Cover 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERIOR COVER 1.1.1 REAR COVER 1. Securing brackets [A] ( x 1 each) 2. Rear cover [B] ( x 2) D537/D580...
  • Page 715: Electrical Components

    Electrical Components 1.2 ELECTRICAL COMPONENTS 1.2.1 LIFT MOTORS 1. Rear cover ( "Rear Cover") 2. Lift motors [A][B] ( x 2, x 1 each) D537/D580...
  • Page 716: Upper And Lower Paper Feed Clutches

    Electrical Components 1.2.2 UPPER AND LOWER PAPER FEED CLUTCHES 1. Rear cover ( "Rear Cover") 2. Upper paper feed gear unit [A] ( x 3, x 1) 3. Upper paper feed clutch bracket [B] ( x 1, x 2, bushing x 1) 4.
  • Page 717: Main Board

    Electrical Components 1.2.3 PAPER FEED MOTOR 1. Rear cover ( "Rear Cover") 2. Paper feed motor [A] ( x 1, x 2)  When installing the paper feed motor, make sure that the gear of the paper feed motor holds the timing belt [B]. 1.2.4 MAIN BOARD 1.
  • Page 718 Feed 1.3 FEED 1.3.1 PAPER FEED UNIT 1. Right cover [A] ( x 2) 2. Vertical transport guide [B] of the paper feed unit 3. Pull the tray 3 (or 4). 4. Paper guide [C] 5. Paper feed unit [D] ( x 2, x 1, x 2)
  • Page 719: Pick-Up, Paper Feed And Separation Rollers

    Feed 1.3.2 PICK-UP, PAPER FEED AND SEPARATION ROLLERS 1. Paper feed unit ( "Paper Feed Unit) 2. Roller holder [A] ( x 1) 3. Pick-up roller [B] 4. Paper feed roller [C] 5. Separation roller [D] ( x 1) D537/D580...
  • Page 720: Lift, Paper End, And Relay Sensors

    Feed 1.3.3 LIFT, PAPER END, AND RELAY SENSORS 1. Paper feed unit ( "Paper Feed Unit") 2. Vertical transport sensor bracket [A] ( x 1) 3. Vertical transport sensor [B] ( x 1) 4. Paper feed sensor bracket [C] ( x 1) 5.
  • Page 721: Large Capacity Tray

    PB3110(D538)/PB3140(D581) LARGE CAPACITY TRAY R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New None...
  • Page 723 LARGE CAPACITY TRAY (D538/D581) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........... 1 1.1 EXTERIOR COVER ..................1 1.1.1 LEFT AND RIGHT TRAY ..............1 1.1.2 CHANGING THE TRAY SIZE ............... 2 1.2 ELECTRICAL COMPONENTS ..............3 1.2.1 PAPER HEIGHT SENSORS ON PAPER STORAGE SIDE ....3 1.2.2 END FENCE HP SENSOR/PAPER END SENSOR 2 ......
  • Page 725: Replacement And Adjustment

    Exterior Cover 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERIOR COVER 1.1.1 LEFT AND RIGHT TRAY 1. Pull the LCT drawer.  If the right tray comes up with the left tray, push the right tray into the LCT. 2. Left tray [A] ( x 2) 3.
  • Page 726: Changing The Tray Size

    Exterior Cover 1.1.2 CHANGING THE TRAY SIZE 1. Remove the fence screws ( x 5). 2. Change the position of the fences.  Before fastening the screws, set paper in the tray. D538/D581...
  • Page 727: Electrical Components

    Electrical Components 1.2 ELECTRICAL COMPONENTS 1.2.1 PAPER HEIGHT SENSORS ON PAPER STORAGE SIDE 1. Tray ( "Left and Right Tray") 2. Rear fence [A] ( x 1) 3. Rear fence bracket [B] ( x 2) 4. Paper height sensors [C] ( x 1 each) 1.2.2 END FENCE HP SENSOR/PAPER END SENSOR 2 1.
  • Page 728: Tray Lift Motor

    Electrical Components 1.2.3 TRAY LIFT MOTOR 1. Securing brackets [A] ( x 1 each) 2. Rear cover [B] ( x 2) 3. Tray lift motor [C] ( x 1, x 3) D538/D581...
  • Page 729: Tray Motor

    Electrical Components 1.2.4 TRAY MOTOR 1. Rear cover ( "Tray Lift Motor") 2. Tray motor [A] ( x 1, x 2)  When installing the tray motor, make sure that the gear of the tray motor holds the timing belt [B]. 1.2.5 MAIN BOARD 1.
  • Page 730: Stack Transport Clutch

    Electrical Components 1.2.6 STACK TRANSPORT CLUTCH 1. Rear cover ( "Tray Lift Motor") 2. Stack transport clutch [A] ( x 1, x 1) D538/D581...
  • Page 731: Feed

    Feed 1.3 FEED 1.3.1 PAPER FEED UNIT 1. Right cover [A] 2. Open the vertical guide plate [B] 3. Guide plate [C] 4. Pull the LCT drawer [D]. 5. Paper feed unit [E] ( x 1) D538/D581...
  • Page 732: Pick-Up, Feed And Separation Rollers

    Feed 1.3.2 PICK-UP, FEED AND SEPARATION ROLLERS 1. Paper feed unit ( "Paper Feed Unit") 2. Separation roller [A] ( x 1) 3. Roller holder [B] ( x 1) 4. Feed roller [C] and pick-up roller [D] D538/D581...
  • Page 733: Paper Feed, Paper End, Lift And Relay Sensors

    Feed 1.3.3 PAPER FEED, PAPER END, LIFT AND RELAY SENSORS 1. Paper feed unit ( "Paper Feed Unit") 2. Vertical transport sensor bracket [A] ( x 1, x 1) 3. Relay sensor [B] 4. Paper feed sensor bracket [C] 5. Paper feed sensor [D] 6.
  • Page 734 D631 RT3020 - 1200-SHEET LCT R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New None...
  • Page 736 RT3020 - 1200-SHEET LCT (D631) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........... 1 1.1 COVERS ......................1 1.1.1 REAR COVER ..................1 1.1.2 RIGHT DOOR ..................1 1.1.3 FRONT AND TOP COVERS ..............2 1.2 PAPER FEED ....................3 1.2.1 PICK-UP, PAPER FEED AND SEPARATION ROLLERS ....
  • Page 737 2.2.3 PAPER HEIGHT AND END DETECTION .......... 18 Paper Height ..................18 Paper End ....................18 D631...
  • Page 738 Read This First Safety and Symbols Replacement Procedure Safety  Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 740: Replacement And Adjustment

    Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS 1.1.1 REAR COVER 1. Cover [A] ( x 1) 2. Rear cover [B] ( x 3) 1.1.2 RIGHT DOOR 1. Right lower cover [A] ( x 2) 2. Right door [B] ( x 1) D631...
  • Page 741: Front And Top Covers

    Covers 1.1.3 FRONT AND TOP COVERS 1. Right door ( p.1 "Rear Cover") 2. Switch cover [A] ( x 2) 3. Front cover [B] ( x 4) 4. Top cover [C] ( x 2) D631...
  • Page 742: Paper Feed

    Paper Feed 1.2 PAPER FEED 1.2.1 PICK-UP, PAPER FEED AND SEPARATION ROLLERS 1. Open the right door. 2. Sensor bracket [A] ( x 2) 3. Rollers [B], [C], [D] ( x 1 each) [B]: Paper feed roller [C]: Pick-up roller [D]: Separation roller D631...
  • Page 743: Drive

    Drive 1.3 DRIVE 1.3.1 PAPER FEED CLUTCH 1. Rear cover ( p.1 "Rear Cover") 2. Bracket [A] ( x 1,  x 2, bushing x 1) 3. Paper feed clutch [B] ( x 1,  x 1) 1.3.2 PAPER FEED MOTOR 1.
  • Page 744: Tray Lift Motor

    Drive 1.3.3 TRAY LIFT MOTOR 1. Rear cover ( p.1 "Rear Cover") 2. Tray lift motor unit [A] ( x 4,  x 1) D631...
  • Page 745: Electrical Components

    Electrical Components 1.4 ELECTRICAL COMPONENTS 1.4.1 MAIN BOARD 1. Rear cover ( p.1 "Rear Cover") 2. Main board ( x 2, all 's) 1.4.2 LCT SET SWITCHES Rear 1. Rear cover ( p.1 "Rear Cover") 2. Switch bracket [A] ( x 3) 3.
  • Page 746: Front

    Electrical Components Front 1. Front cover ( p.2 "Front and Top Covers") 2. Front LCT set switch [A] ( x 1) 1.4.3 DOWN SWITCH 1. Front cover ( p.2 "Front and Top Covers") 2. Switch base [A] ( x 2,  x 1) 3.
  • Page 747: Paper Feed, Paper End, Tray Lift And Relay Sensors

    Electrical Components 1.4.4 PAPER FEED, PAPER END, TRAY LIFT AND RELAY SENSORS 1. Front cover ( p.2 "Front and Top Covers") 2. Top Cover ( Front and Top Covers) 3. Rear ground plate [A] ( x 1) 4. Front ground plate [B] ( x 1) 5.
  • Page 748: Stack Sensor

    Electrical Components 7. Sensors [E], [F], [G], [H] ( x 1, hooks each) [E]: Tray lift sensor [F]: Relay sensor [G]: Paper feed sensor [H]: Paper end sensor 1.4.5 STACK SENSOR 1. Open the right door 2. Paper feed unit ( p.8 "Paper Feed, Paper End, Tray Lift and Relay Sensors") 3.
  • Page 749: Side Fence Position Change

    Side Fence Position Change 1.5 SIDE FENCE POSITION CHANGE 1. Open the right door of the LCT. 2. Push the down switch to lower the tray bottom plate until it reaches its lowest position. 3. Remove the front and rear side fences [A, B] ( x 1 each). 4.
  • Page 750: Details

    Component Layout 2. DETAILS 2.1 COMPONENT LAYOUT 2.1.1 COMPONENT LAYOUT 1. Rear LCT Set Switch 12. Sub Paper Height Sensor 2. Pick-up Roller Solenoid 13. Tray Down Switch 3. Tray Lift Sensor 14. Paper Height Sensor 3 4. Paper Feed Roller 15.
  • Page 751: Electrical Component Layout

    Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Front LCT Set Switch 11. Pick-up Roller Solenoid 2. Rear LCT Set Switch 12. Paper Feed Sensor 3. Paper Feed Clutch 13. Paper End Sensor 4. Paper Feed Motor 14. Paper Height Sensor 1 5.
  • Page 752: Electrical Component Descriptions

    Component Layout 2.1.3 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Paper Feed Drives all rollers. Tray Lift Drives the paper tray up or down. Sensors Detects whether the paper is jammed at Paper Feed the LCT. Detects the copy paper coming to the Relay relay roller and checks for misfeeds.
  • Page 753 Component Layout Symbol Name Function Index No. Detects a) when the tray has moved down to the paper supply position after paper end, to stop the tray lift motor or b) Stack when the top of the paper stack has moved down to the paper supply position, to stop the tray lift motor after the down switch has been pressed.
  • Page 754: Drive Layout

    Component Layout 2.1.4 DRIVE LAYOUT 1. Tray Lift Motor 5. Relay Roller 2. Paper Feed Motor 6. Separation Roller 3. Pick-up Roller 7. Tray Drive Belt 4. Paper Feed Clutch D631...
  • Page 755: Paper Feed

    Paper Feed 2.2 PAPER FEED 2.2.1 PAPER FEED MECHANISM This machine uses the FRR paper feed system (paper feed roller [E], separation roller [H], pick-up roller [G]). When the right door is closed, the tray lift motor raises the tray to the position where the top of the paper stack in the tray interrupts the tray lift sensor [D].
  • Page 756: Tray Lift Mechanism

    Paper Feed 2.2.2 TRAY LIFT MECHANISM The lift motor [A] controls the vertical position of the tray through the timing belts [B]. Tray lifting conditions When the tray lift sensor [C] turns off in the following conditions, the tray lift motor raises the tray bottom plate until the tray lift sensor [C] turns on again.
  • Page 757: Paper Height And End Detection

    Paper Feed 2.2.3 PAPER HEIGHT AND END DETECTION Paper Height The amount of the paper in the tray is detected by combination of high (1)/low (0) outputs from three sensors (paper height sensor 1 [A], 2 [B], 3 [D] and sub paper height sensor [C]). Indicator on the Amount of paper PH S-1...
  • Page 758 Paper Feed D631...
  • Page 759 BOOKLET FINISHER SR3020 (B803)/ SR3110 (D637)/SR4020 (D373) FINISHER SR3030 (B805)/ SR3120 (D636)/SR4010 (D374) R E V I S I O N H I S T O RY P ag e Dat e Ad d ed/ Upd at ed/ New None...
  • Page 761 BOOKLET FINISHER SR3020 (B803)/ SR3110 (D637)/SR4020 (D373) FINISHER SR3030 (B805)/ SR3120 (D636)/SR4010 (D374) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........... 1 1.1 COVERS ......................1 1.1.1 EXTERIOR COVERS ................1 1.1.2 UPPER TRAY, END FENCE ..............2 1.2 MAIN UNIT ..................... 3 1.2.1 UPPER TRAY LIMIT SENSOR, LIMIT SWITCH ........
  • Page 762 2. DETAILED SECTION DESCRIPTIONS ........24 2.1 COMPONENT LAYOUT ................24 2.1.1 GENERAL LAYOUT ................24 Paper direction ..................24 Proof tray ....................25 Upper tray ....................25 Pre-stack tray ..................25 Lower tray ....................25 2.1.2 ELECTRICAL COMPONENTS ............26 Upper Area B804/B805 ................
  • Page 763 Skew Correction before Punching ............66 Punch Unit Position Correction .............. 67 2.8.2 PUNCH MECHANISMS ..............69 Paper Position Detection ................ 69 Punch Unit Movement ................70 Punch Selection and Firing ..............71 2.8.3 PUNCH HOPPER MECHANISM ............72 2.9 FINISHER JAM DETECTION ..............73 B803/B805/D373/D374/D636/D637...
  • Page 765 Read This First Safety and Symbols Replacement Procedure Safety  Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 767: Replacement And Adjustment

    Covers 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS 1.1.1 EXTERIOR COVERS 1. Open the front door [D]. 2. Small upper cover [A] ( x1) 3. Upper cover [B] ( x2) 4. Front door bracket [C] ( x1) 5. Front door [D] 6.
  • Page 768: Upper Tray, End Fence

    Covers 1.1.2 UPPER TRAY, END FENCE 1. Remove the rear cover. ( "Exterior Covers") 1. Support the tray [A] with your right hand. 2. Pull gear [B] toward you  to release. 3. Slowly lower the tray  until it stops. 4.
  • Page 769: Main Unit

    Main Unit 1.2 MAIN UNIT 1.2.1 UPPER TRAY LIMIT SENSOR, LIMIT SWITCH 1. Front door, front left side cover, rear cover, upper cover ( "Exterior Cover") 2. End fence ( "Upper Tray, End Fence") 3. Upper tray exit mechanism [A] ( x4,  x3) 4.
  • Page 770: Positioning Roller

    Main Unit 1.2.2 POSITIONING ROLLER 1. Open the front door [A]. 2. Pull out the stapling unit [B]. 3. Positioning roller [C] ( x1, timing belt x1) B803/B805/D373/D374/D636/D637...
  • Page 771: Proof Tray Exit Sensor

    Main Unit 1.2.3 PROOF TRAY EXIT SENSOR 1. Small upper cover ( "Exterior Cover") 2. Proof tray exit sensor bracket [A] ( x1) 3. Proof tray exit sensor [B] ( x1) 1.2.4 UPPER TRAY HEIGHT SENSORS 1, 2 1. Small upper cover, upper cover ( "Exterior Cover") 2.
  • Page 772: Exit Guide Plate, Upper Tray Exit Sensor

    Main Unit 1.2.5 EXIT GUIDE PLATE, UPPER TRAY EXIT SENSOR 1. Rear cover, Upper covers, Front door, Cover, Paper exit cover ( "Exterior Cover") 2. Inner cover [A] ( x2) 3. Exit guide plate [B] ( x1, Link and spring,  x1,  x1) 4.
  • Page 773: Proof Tray Full Sensor

    Main Unit 1.2.6 PROOF TRAY FULL SENSOR 1. Exit guide plate. ( "Exit Guide Plate, Upper Tray Exit Sensor") 2. Guide plate [A] (hook x 2) 3. Sensor bracket [B] ( x1) 4. Proof tray full sensor [C] (S11) ( x1) 1.2.7 FINISHER ENTRANCE SENSOR 1.
  • Page 774: Pre-Stack Tray Exit Sensor

    Main Unit 1.2.8 PRE-STACK TRAY EXIT SENSOR 1. Disconnect the finisher if it is connected to the copier. 2. Sensor bracket [A] 3. Pre-stack tray exit sensor [B] (S2) B803/B805/D373/D374/D636/D637...
  • Page 775: Stapler Unit

    Stapler Unit 1.3 STAPLER UNIT 1.3.1 CORNER STAPLER 1. Open the front door. 2. Pull out the stapler unit. 3. Inner cover [A] ( x3) 4. Stapler unit holder [B] ( x1) 5. Corner stapler [C] (M20) ( x1) B803/B805/D373/D374/D636/D637...
  • Page 776: Positioning Roller

    Stapler Unit 1.3.2 POSITIONING ROLLER 1. Open the front door [A]. 2. Pull out the stapling unit [B]. 3. Positioning roller [C] ( x1, timing belt x1) B803/B805/D373/D374/D636/D637...
  • Page 777: Fold Unit

    Fold Unit 1.4 FOLD UNIT 1.4.1 FOLD UNIT 1. Remove the back cover ( "Exterior Covers"). 2. Open the front door.  The stapler unit is heavy. 3. Ground cable [A] ( x1) 4. Harness [B] ( x6,  x6) 5.
  • Page 778 Fold Unit  Support the fold unit with your hand to prevent it from falling.  The fold unit is heavy. 6. Folding unit [D] ( x4,  x2,  x6) If you have replaced the folding unit: 1. Read the DIP SW settings on the decal [A] attached to the back of the new folding unit. 2.
  • Page 779: Fold Unit Entrance Sensor

    Fold Unit 1.4.2 FOLD UNIT ENTRANCE SENSOR 1. Pull out the stapler unit ( "Positioning Roller"). 2. Fold unit entrance sensor bracket [A] ( x2) 3. Fold unit entrance sensor [B] (S26) ( x1,  x1) B803/B805/D373/D374/D636/D637...
  • Page 780: Fold Unit Exit Sensor

    Fold Unit 1.4.3 FOLD UNIT EXIT SENSOR 1. Open the front door. 2. Pull out the stapler unit ( "Positioning Roller"). 3. Fold unit vertical guide plate [A] 4. Fold unit inner cover [B] ( x2, Spring pin x1) 5. Fold unit upper cover [C] ( x1) 6.
  • Page 781: Stack Present Sensor

    Fold Unit 1.4.4 STACK PRESENT SENSOR  If you intend to correct the horizontal and vertical skew for the fold unit at the same time, do those adjustments first, then replace the sensor. ( "Folding Horizontal Skew Adjustment" or "Fold Vertical Skew Adjustment") 1.
  • Page 782: Folding Horizontal Skew Adjustment (For B804 Only)

    Fold Unit 1.4.5 FOLDING HORIZONTAL SKEW ADJUSTMENT (FOR B804 ONLY)  The fold unit is adjusted for optimum performance before the finisher is shipped from the factory. Do this adjustment only if the edges of folded booklets are not even. 1.
  • Page 783 Fold Unit 10. Push the stapler unit into the finisher and close the front door. 11. Do a folding test.  Switch the copier on.  Put one page of A3 or DLT paper in the ARDF.  On the copier operation panel, select booklet stapling. ...
  • Page 784 Fold Unit  For – skew [G], turn the adjustment screw to the left (counter-clockwise).  Every click in the +/– direction adjusts the fold position by 0.1 mm by moving the bottom fence [K]. 18. Raise the tip of the adjustment screw [J] and allow it to lower under its own weight. 19.
  • Page 785: Fold Vertical Skew Adjustment (For B804 Only)

    Fold Unit 1.4.6 FOLD VERTICAL SKEW ADJUSTMENT (FOR B804 ONLY)  The fold unit is adjusted for optimum performance before the finisher is shipped from the factory. Do this adjustment only if the edges of folded booklets are not even. 1.
  • Page 786 Fold Unit  The range for measurement is –3.0 mm to +3.0 mm in 0.2 mm steps for every notch adjustment. 8. Exit the SP mode and do the test again (steps 2 to 5). 9. Repeat this procedure until the skew is corrected. The illustration below shows the effects of +/- adjustment with SP6113.
  • Page 787: Booklet Stapler Unit

    Booklet Stapler Unit 1.5 BOOKLET STAPLER UNIT 1.5.1 BOOKLET STAPLER 1. Open the front door. 2. Pull out the stapler unit ( "Positioning Roller"). 3. Harness cover [A] ( x2) 4. Booklet stapler support stay [B] ( x4,  x2,  x4) 5.
  • Page 788: Booklet Stapler Motor

    Booklet Stapler Unit 1.5.2 BOOKLET STAPLER MOTOR 1. Open the front door. 2. Remove the stapler unit. ( "Fold Unit") 3. Stay [A] ( x4). 4. Left plate [B] ( x4) 5. Harness cover [C] ( x2) 6. Booklet stapler support stay [D] ( x4,  x2,  x4) 7.
  • Page 789: To Reattach The Booklet Stapler Motor

    Booklet Stapler Unit To Reattach the Booklet Stapler Motor 1. Reattach the booklet stapler motor.  Do not tighten the screws. 2. Attach the special tool [A] and reattach the booklet stapler stay.  This tool is included with the stapler spare part. 3.
  • Page 790: Detailed Section Descriptions

    Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 GENERAL LAYOUT 1. Proof Tray Junction Gate 7. Lower Tray (Booklet)* 2. Punch Unit 8. Folder Rollers* 3. Stapler Junction Gate 9. Folder Plate* 4. Pre-Stack Junction Gate 10. Booklet Stapler* 5.
  • Page 791 Component Layout the finisher: Proof Junction Gate Stapler Junction Gate Paper Feeds Closed Closed Paper feeds straight through Closed Paper feeds to the proof tray Open Closed Open Paper feds to the staple tray Proof tray Copies are sent to the proof tray (12) when neither sorting nor stapling are selected for the job. Upper tray The upper tray (11) receives copies that are sorted and shifted and also receives copies that have been corner stapled.
  • Page 792 Component Layout 2.1.2 ELECTRICAL COMPONENTS Upper Area B804/B805 1. Upper/Proof Exit Motor (M4) 10. Upper Tray Limit Switch (SW2) 2. Stapling Tray Junction Gate Solenoid 11. Stacking Roller HP Sensor (S13) (SOL2) 12. Stacking Sponge Roller Motor (M10) 3. Upper Transport Motor (M2) 13.
  • Page 793 Component Layout Lower Area B804/B805 8. Positioning Roller Motor (M14) 1. Upper Tray Lift Motor (M21) 9. Lower Tray Full Sensor – Front (S34)* 2. Lower Transport Motor (M3) 10. Lower Tray Full Sensor – Rear (S33)* 3. Entrance Motor (M1) 11.
  • Page 794 Component Layout Punch Unit B702 1. Punch Encoder Sensor (S24) 6. Paper Position Slide HP Sensor (S22) 2. Punch Drive Motor (M24) 7. Paper Position Sensor (S3) 3. Punch HP Sensor (S24) 8. Punch Hopper Full Sensor (S4) 4. Punch Unit Board (PCB3) 9.
  • Page 795 Component Layout Stacker/Stapler - B804/B805 7. Jogger Fence Motor (M15) 1. Stack Present Sensor (S32)* 8. Jogger Fence HP Sensor (S15) 2. Stack Junction Gate HP Sensor (S27)* 9. Corner Stapler Movement Motor (M6) 3. Stack Feed Out Belt HP Sensor (S16) 10.
  • Page 796 Component Layout B804 Fold unit 1. Clamp Roller HP Sensor (S25) 6. Fold Cam HP Sensor (S30) 2. Fold Roller Motor (M12) 7. Fold Bottom Fence HP Sensor (S28) 3. Fold Plate Motor (M11) 8. Fold Unit Entrance Sensor (S26) 4.
  • Page 797: Summary Of Electrical Components

    Component Layout 2.1.3 SUMMARY OF ELECTRICAL COMPONENTS Here is a general summary of all the electrical components of the B804/B805 finishers.  In the table below a number that appears in bold text (M8, etc.) denotes a component that is on the 2000/3000 Sheet Finisher B804 only. Component Function Boards (PCB)
  • Page 798 Component Layout Component Function Drives the movement of the paper position slide that Paper Position Sensor holds the paper position sensor (S3) that detects the Slide Motor position of the paper. Drives a large cam that alternately clamps and unclamps the clamp retraction roller, the idle roller of the clamp roller pair.
  • Page 799 Component Layout Component Function Raises the bottom fence and stops when the center of the vertical stack is opposite the edge of the horizontal fold blade. The distance for raising the blade is Fold Unit Bottom prescribed as one-half the size of the paper selected for Fence Lift Motor the job.
  • Page 800 Component Layout Component Function Sensors Provides two functions: (1) Detects paper entering the Finisher Entrance finisher from the copier, and (2) Signals a jam if it Sensor detects paper at the entrance when the copier is switched on. Detects 1) paper fed from the pre-stack tray to the stapling tray, and detects 2) paper in the pre-stack when Pre-stack Tray Exit the copier is switched on.
  • Page 801 Component Layout Component Function Controls the vertical movement of the control exit Exit Guide Plate HP guide . The guide plate is in the home position when the Sensor guide plate is down and the actuator interrupts the sensor gap. This is the upper sensor of the upper/lower paper height Upper Tray Paper sensor pair that controls the lift of the upper tray.
  • Page 802 Component Layout Component Function Controls the forward and back motion of the stacking roller (a sponge roller) located at the output slot of the Stacking Roller HP upper tray. The sponge roller drags each ejected sheet Sensor back against the end fence of the upper tray to keep the bottom of the stack aligned.
  • Page 803 Component Layout Component Function B804: When the actuator on the side of the upper fence enters the gap of this sensor, the sensor signals that the upper tray is at its lowest position (full) and stops the Upper Tray Full job.
  • Page 804 Component Layout Component Function Clamp Roller HP Controls the movement of the clamp retraction roller Sensor (the idle roller of the clamp roller pair). Detects 1) the leading edge of the stack during booklet Fold Unit Entrance stapling, and 2) also used to signal an alarm if a paper is Sensor detected at the entrance of the fold unit when the copier is turned on.
  • Page 805 Component Layout Component Function This sensor determines whether a there is paper at the turn junction gate when the machine is turned on. If a stack is present, this triggers a jam alert. (This sensor Stack Present Sensor performs no dynamic function such as pulse counting, etc.
  • Page 806 Component Layout Component Function Engages the stapler transport motor and the positioning roller of the stapling tray. The positioning roller pushes Positioning Roller SOL3 each sheet down against the bottom fence to align the Solenoid bottom the stack for stapling. (The jogger fences align the sides.) Stapling Edge Operates the pressure plate of the stapling unit.
  • Page 807 Component Layout 2.1.4 DRIVE LAYOUT 1. Upper Transport Motor (M2) 6. Folder Plate Motor* (M11) 2. Upper/Proof Exit Motor (M4) 7. Positioning Roller Motor (M14) 3. Upper Tray Lift Motor (M21) 8. Lower Transport Motor (M3) 4. Feed-Out Belt Motor (M5) 9.
  • Page 808: Proof Mode

    Junction Gates 2.2 JUNCTION GATES The positions of the proof tray and staple tray junction gates determine the direction of paper feed after paper enters the finisher. 2.2.1 PROOF MODE Proof tray junction gate [A] opens. Staple tray junction gate [B] remains closed. The proof tray junction gate directs paper to the proof tray above.
  • Page 809: Staple Mode

    Junction Gates 2.2.3 STAPLE MODE Proof tray junction gate [A] remains closed. Staple tray junction gate [B] opens The staple tray junction gate directs the paper to the staple tray below for jogging and stapling. B803/B805/D373/D374/D636/D637...
  • Page 810 Pre-Stacking 2.3 PRE-STACKING This example describes what happens to Set 2 during the feed and stapling cycle of sets that contain three pages.  [A]: While the Set 1 is being stapled in the staple tray [1], the 1st sheet of Set 2 [2] feeds to the pre-stack tray, and the 2nd sheet of Set 2 [3] enters the finisher.
  • Page 811 Pre-Stacking  [E]: The 1st and 2nd sheets of Set 2 [9] switch back together into the top of the pre-stack and wait for the 3rd of Set 2 sheet to arrive.  [F]: The stapling of Set 1 in the staple tray [10] is completed. ...
  • Page 812: Tray Movement Mechanism

    Tray Movement Mechanism 2.4 TRAY MOVEMENT MECHANISM 2.4.1 UPPER TRAY [A]: Upper Tray Lift Motor [B]: Upper Feeler [E]: Lower Feeler [C]: Upper Tray Paper Height Sensor 1 [F]: Upper Tray Limit Sensor (Staple Mode) [G]: Upper Tray Limit Switch [D]: Upper Tray Paper Height Sensor 2 [H]: Upper Tray Full Sensors (Non-Staple Mode)
  • Page 813 Tray Movement Mechanism Upper Tray Raising and Lowering Sensors, Switch Action Operation Mode Stops the lift motor is at the standby position when the actuator of the upper Standby feeler deactivates sensor [C] (when it is (Non-Staple between sensors [C] and [D]). Mode) Note: Sensor [F] and switch [G] are used as backup if sensor [C] fails or if the...
  • Page 814: Lower Tray (B804 Only)

    Tray Movement Mechanism Tray Full When the actuator on the tray activates the upper tray full sensor [H] the tray lift B804 motor [A] switches off. Operation resumes after some copies are removed from the tray. Upper Tray Capacity: 2,000 sheets (A4, LT) The operation of the upper tray full sensor is the same as the B804.
  • Page 815 Tray Movement Mechanism  The front lower tray full sensor is mounted higher than the rear lower tray full sensor.  The lower tray is stationary. When it becomes full, the stapling and folding job stops until booklets are removed from the tray. ...
  • Page 816 Tray Movement Mechanism Lower Tray Full Condition Table A3 (DLT) 1 Sht 2 Sht 3 Sht 4 Sht 5 Sht 6 Sht 7 Sth 8 Sht 9 Sht … Full 1 3 Cnt — — — — — — — —...
  • Page 817: Corner Stapling

    Corner Stapling 2.5 CORNER STAPLING 2.5.1 STACKING AND JOGGING [A]: Jogger Fence Motor (M15) [B]: Jogger Fences [C]: Positioning Roller [D]: Jogger Fence HP Sensor (S15) [E]: Stapling Edge Pressure Plate Solenoid (SOL4) [F]: Pressure Plate At the beginning of the job, the jogger fence motor (M15) [A] switches on and moves the jogger fences [B] to the standby position (7.5 mm from the sides of the selected paper size).
  • Page 818: Stapler Movement

    Corner Stapling  The jogger fence HP sensor [D] switches off the jogger motor at the end of the job. After the last sheet feeds:  The stapling edge pressure plate solenoid [E] (SOL4) switches on and pushes the pressure plate [F] onto the stack to press down the edge for stapling.
  • Page 819 Corner Stapling If the stack is to be stapled at two positions:  The stapler movement motor moves the stapler to the front position and staples the front.  The stapler movement motor moves the stapler to the rear and the stapler staples the rear. If the stack is stapled at the rear with a diagonal staple, the staple moves to the rear.
  • Page 820: Booklet Stapling (B804 Only)

    Booklet Stapling (B804 Only) 2.6 BOOKLET STAPLING (B804 ONLY) 2.6.1 BOOKLET PRESSURE MECHANISM [A]: Booklet Pressure Roller Solenoid (SOL5) [B]: Booklet Pressure Roller Arm [C]: Booklet Pressure Roller As soon as the edges are aligned by the positioning roller and the jogger fences, the stack feed out belt moves.
  • Page 821: Booklet Stapling And Folding

    Booklet Stapling (B804 Only) 2.6.2 BOOKLET STAPLING AND FOLDING Overview 1. Leading Edge Pressure Roller 13. Corner Stapler (M20) 2. Stack Present Sensor (S32) 14. Stapling Tray Paper Sensor (S14) 3. Feed Out Belt Pawl 1 15. Feed Out Belt 4.
  • Page 822 Booklet Stapling (B804 Only) The last sheet of the stack [1] enters the stapling tray. The jogger fences [2] jog the last sheet into position (based on the width of the selected paper size) and then retract and stop 1 mm away from the sides of the stack.
  • Page 823 Booklet Stapling (B804 Only) The jogger fences remain 1 mm away from the sides of the stack. The feed out belt [1] raises the stack until the top of the stack is 10 mm past the leading edge pressure roller [2] and stops. The leading edge pressure roller descends and applies pressure to the top of the stack.
  • Page 824 Booklet Stapling (B804 Only) The bottom fence [1] raises the stack to the prescribed fold position [2]. The fold plate [3] moves to the left and advances 1/3 its maximum horizontal stroke and exerts 20 kg (44 lb.) of pressure at the fold rollers [4]. With the fold plate pushing the stack into nip of the fold rollers [5], the fold rollers begin to rotate and fold the stack as it feeds out.
  • Page 825 Booklet Stapling (B804 Only) When the fold rollers [1] feed the stack 10 mm past the nip, the fold plate retracts until it no longer touches the stack. The fold unit exit sensor [2] detects the folded edge of the stack and stops the fold rollers.
  • Page 826 Booklet Stapling (B804 Only) With the feed of the stack halted, the fold plate [1] retracts. The fold plate HP sensor (not shown) detects the fold plate and stops it at its home position. The fold rollers [2] and fold unit exit rollers [3] begin to rotate together and feed out the folded booklet to the lower tray.
  • Page 827: Booklet Stapling And Folding Mechanisms

    Booklet Stapling (B804 Only) 2.6.3 BOOKLET STAPLING AND FOLDING MECHANISMS Booklet Stapler [A]: Feed Out Belt Pawl. Raises the stack to stapling position. [B]: Booklet Stapler EH185R – Rear [C]: Booklet Stapler EH185R – Front Stack Junction Gate [D]: Stack Junction Gate Motor. Drives a timing belt and stack junction gate cam. [E]: Stack Junction Gate Cam.
  • Page 828 Booklet Stapling (B804 Only) Clamp Roller [A]: Fold Roller Motor. Drives the stationary clamp drive roller  as well as the fold rollers (see next page). [B]: Clamp Rollers.  Clamp Roller – Drive. Rotated by the fold roller motor, this stationary roller feeds the stack down with the retracting roller closed.
  • Page 829 Booklet Stapling (B804 Only) Fold Plate [A]: Bottom Fence Stack Stoppers. Catches the stack after it is released by the clamp rollers. [B]: Fold Plate Motor. Drives the timing belt and gears that move the fold plate. [C]: Fold Plate Cam. Controls the movement of the fold plate to the left (into the nip of the fold rollers) and right (toward the fold plate home position).
  • Page 830: Upper Tray Output

    Upper Tray Output 2.7 UPPER TRAY OUTPUT 2.7.1 FEED OUT [A]: Feed Out Belt Motor [B]: Stack Feed-Out Belt [C]: Pawl [D]: Exit Rollers [E]: Exit Guide Plate Motor [F]: Exit Guide Plate [G]: Exit Guide Plate HP Sensor [H]: Upper Tray After the stack is stapled, the feed out belt motor [A] switches on and drives the feed out belt [B].
  • Page 831: Feed Out Stacking

    Upper Tray Output The feed out belt motor stops 300 ms to prevent the stapled stack from rising too high. Next, the feed out belt motor switches on again, then the pawl actuates its home position sensor and switches off the motor. There are two output pawls on the feed out belt to improve the productivity of the feed out operation.
  • Page 832: Overview Of Operation

    Punch Unit B702 (For B804/B805) 2.8 PUNCH UNIT B702 (FOR B804/B805) 2.8.1 OVERVIEW OF OPERATION Skew Correction before Punching This punch unit corrects for paper skew and then positions the punch unit to punch holes at the correct position. Each sheet is punched one at a time. Paper feeds out of the copier.
  • Page 833 Punch Unit B702 (For B804/B805) Punch Unit Position Correction These operations (skew correction before punching, and punch unit position correction) increase the accuracy of the punch alignment. : The trailing edge of the sheet passes the finisher entrance sensor [A]. The paper position slide unit [B] moves the paper position sensor [C] forward to the edge of the paper.
  • Page 834 Punch Unit B702 (For B804/B805) These SP codes adjust the punch hole alignment:  SP6-128 Adjusts the punch positions in the direction of paper feed.  SP6-129 Adjusts the punch position perpendicular to the direction of feed. For more, see Section "Service Tables". B803/B805/D373/D374/D636/D637...
  • Page 835: Punch Mechanisms

    Punch Unit B702 (For B804/B805) 2.8.2 PUNCH MECHANISMS Paper Position Detection [A]: Finisher Entrance Motor (M1) [B]: Finisher Entrance Roller [C]: Finisher Entrance Sensor (S1) [D]: Paper Position Sensor Slide Motor (M7) [E]: Paper Position Sensor (S27) [F]: Paper Position Sensor Slide HP Sensor (S22) The finisher entrance motor (M1) [A] drives the finisher entrance rollers [B] that feed paper from the copier into the finisher.
  • Page 836 Punch Unit B702 (For B804/B805) Punch Unit Movement [A]: Punch Movement Motor (M9) [B]: Punch Movement HP Sensor (S21) [C]: Punch Drive Motor (M24) The punch movement motor (M9) [A] extends and retracts the punch unit to position it at the correct position for punching.
  • Page 837 Punch Unit B702 (For B804/B805) Punch Selection and Firing [A]: Punch Drive Motor (M24) [B]: Punch Encoder Wheel [C]: Punch Encoder Sensor (S24) [D]: Punch HP Sensor (S23) The punch drive motor (M24) [A] turns the small, notched encoder wheel [B] through the gap in the punch encoder sensor [C] (S24).
  • Page 838: Punch Hopper Mechanism

    Punch Unit B702 (For B804/B805)  This is the ‘1’ position in the diagrams (the top diagram is for 2-hole punching, and the bottom diagram is for 3-hole punching). Then, the punch drive motor turns counter-clockwise to the ‘2’ position. This movement punches the holes in the paper.
  • Page 839: Finisher Jam Detection

    Finisher Jam Detection 2.9 FINISHER JAM DETECTION Display Mode What It Means Finisher After main machine exit sensor goes OFF, entrance finisher entrance sensor does not go ON even Proof sensor late after enough time to feed 450 mm. R1 to R3 Shift Finisher After finisher entrance sensor goes ON, it does...
  • Page 840 Finisher Jam Detection Display Mode What It Means After finisher entrance sensor goes ON, upper Upper tray exit tray exit sensor does not go ON even after sensor late enough time to feed 485 mm. Shift After finisher entrance sensor goes OFF, upper Upper tray exit tray exit sensor does not go OFF even after sensor lag...

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