Vive Hub
Please Read Before Installing
P/N 041793
Rev A
Power Supply (PS-M-20W-240):
Input:
220–240 V~ 50 / 60 Hz 0.6 A
Output: 24 V- 830 mA
Vive Hub (HMS-): 24–36 V- 350 mA
Model Numbers Description
Replacement Parts Description
Starter hub, flush-mount adapter, and
HMS-0-FM
PS-M-20W-240
power supply
Vive hub, flush-mount adapter, and
HMS-1-FM
H-MOUNT-FM
power supply
Premium Vive hub, flush-mount adapter, and
HMS-2-FM
H-MOUNT-SM
power supply
Included Components
U.S. Style
Junction Box
Flush-mount
Vive Hub
Power Supply
(optional)
Adapter (–FM models)
Important Notes
General
1. For installation by a qualified electrician in accordance with all local electrical codes.
2. Install the Vive hub where the button and terminal block / wires are not accessible to users in the space.
3. The primary branch circuit must be protected by a 10 A or 16 A breaker (as applicable).
4. The primary wiring must be 1.0 mm
2
to 2.5 mm
2
(18 AWG to 14 AWG) and rated for at least 75 ˚C.
5. If moisture or condensation is evident, allow the product to dry completely before installation.
6. Operate between 0 °C and 40 °C.
7. 0% to 90% humidity, non-condensing.
8. For indoor use only.
Vive Hub
1. Lutron recommends that the Vive hub not be installed above ceiling tiles with a metal backing.
2. Clean the Vive hub with a soft damp cloth only. DO NOT use any chemical cleaners.
3. DO NOT paint the Vive hub.
4. The Vive hub is part of a system and cannot be used to control a load without a compatible system device.
Please refer to the system device(s) instruction sheet or www.lutron.com for installation information.
5. HMS-1, HMS-2 support up to 700 Lutron Wireless devices. HMS-0 supports 75 Lutron Wireless devices.
Devices must be located within 22 m of the Vive hub.
6. Vive hub units should be mounted in the middle of a non-metal ceiling tile or drywall, visible from the inside
of the space.
7. Metal ceiling tile grids must have a ≥3 mm gap of non-metal material which extends the entire length of the
tile on at least one edge. This is often achieved by foam spacers that are used to prevent tile-to tile rattling.
8. Metal ceiling tile grids which are continuous (with no gap) or those that are interlocked, must have a total
surface area that is less than 81 m
for each section. The overall space can be larger as long as there are
2
non-metal sections bordering or intersecting the metal sections.
9. All wireless devices must be within 22 m of the Vive hub. This range applies to both Clear Connect devices
and Wi-Fi.
10. A corporate Wi-Fi network can interfere with the Wi-Fi on the Vive hub. Where a corporate Wi-Fi network exists,
it is recommended to connect the Vive hub to the corporate network using the Ethernet connection on the hub
and disable the hub's Wi-Fi.
11. Must be mounted a minimum of 3 m away from Wi-Fi router.
Typical Application
Vive Hub
RF Coverage
Private
Private
Private
Conference
Conference
Office
Office
Office
Room
Room
22 m
Maximum
Open Office
30.5 m
Lutron GL Ltd | 15 Hoe Chiang Road
#07-03 – Tower Fifteen | Singapore 089316
Installation Instructions
Instructions
Product Overview
(Flush-mount Adapter shown)
Flush-mount
adapter
English
Ceiling tile
Vive hub external power supply
Flush-mount installation bracket
Surface-mount installation bracket
Installation
Surface-mount
Adapter and Screws
1
Turn OFF power at circuit breaker
(H-MOUNT-SM)
!
WARNING! Shock Hazard. May result in serious injury or
death. Turn off power at circuit breaker before installing
(2)
the unit.
2
Installing the Mounting Adapter
The Vive hub can be mounted on a variety of ceiling materials (thickness ranging
from 6 mm to 32 mm) with the mounting bracket provided.
Flush-mount adapter
A. Cut a 153 mm diameter mounting hole in the
ceiling to insert the mounting bracket. Please
refer to the Vive Hub Flush-Mount Bracket
Template.
Ceiling
Ceiling
153 mm
B. Insert the flush-mount Adapter into the hole and
rotate the three brackets outwards by turning
screws.
Ceiling
Ceiling
C. Using a Phillips head screwdriver, hand-tighten
the brackets, clamping the adapter to the ceiling.
DO NOT overtighten.
Ceiling
Ceiling
Lutron, Clear Connect, and Vive are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries. Safari is a trademark of Apple Inc., registered in the U.S. and other countries. All other product names, logos, and brands are property of their respective
owners. © 2017-2021 Lutron Electronics Co., Inc.
3
Wiring
24 V-
A. Power Supply
220 –240 V~
1. Ground the junction box in accordance with local codes.
2. Mount the power supply to a Lutron-supplied US-style 101.6 mm x 101.6 mm
Supplied
Power supply
junction box The power supply must be mounted within 30 m of the Vive hub.
US-style junction
box (optional)
3. Make wiring connections as shown.
Note: Maintain separation of the power supply PELV output wiring from all other
conductors by a minimum of 6.4 mm or by a non-conductive sleeve or non-
conductive barrier.
Vive hub
Black
(Line /Hot)
White
(Neutral)
Green / Yellow
(Ground)
B. Vive Hub
Surface-mount adapter
1. Run the low-voltage wiring from the power supply to the Vive hub. Most
applications will require an additional length of wire to connect the junction box
A. Remove installed doors to access the
with the Vive hub. Wiring should be 0.2 mm
optional conduit knockouts. The knockouts
provide a connection point for conduit.
2. Wire the Vive hub terminal block. Contact Closure Input 1 (CCI1) is programmed
by default to activate load shedding. Closing this input will reduce the lighting
load by 20% for connected Vive compatible lighting devices. Contact Closure
Input 2 (CCI2) is programmed by default to have no effect. CCI2 can be
configured during programming.
Note: Terminal blocks are removable for ease of wiring.
Attach the surface-mount adapter to the
wall or ceiling using the included screws or
appropriate screws that will securely mount
the device.
Note: The provided screws
may not be suitable for
your application.
Ceiling
Wall
3. Connect the Ethernet cable to connect to Building Management Systems, wired
networks, and other Vive hubs.
4
Attaching the Vive Hub to the Adapter
Note: Prior to installing the hub, write down the Wi-Fi SSID printed on the label.
Attach the Vive hub into the ceiling-mount adapter by inserting and twisting in a
clockwise direction until the hub locks into place.
B. Alternate installation methods: Attach the
surface-mount adapter to a US-style 101.6 mm
Flush-mount adapter
x 101.6 mm junction box (optional).
Twist Vive hub until ratcheted flush
with ceiling.
Junction box
Mounting holes
for junction box
5
Turn ON power at circuit breaker
6
Programming
The Vive hub can be set-up easily with any Wi-Fi enabled smart
phone or tablet. No special app is required.
a. Open the Wi-Fi settings on a smart device.
b. Select the Wi-Fi SSID (Wi-Fi network name) as shown on the Vive
hub label.
c. Open a browser (Safari, Chrome
into address bar.
vive.lutron.com
vive.lutron.com
X
X
Red
(24 V-)
d. Follow the instructions on the screen of your smart device to set up
the system.
Blue
To
(Common)
Vive hub
LED Feedback
Mode / Error
Normal operation
Software update
Reset to factory defaults
Recovery
Troubleshooting
Symptom
2
to 2.5 mm
2
(24 AWG to 12 AWG).
Forgot password
Cannot connect over Wi-Fi
Cannot connect over Ethernet
LED is Off
Ethernet
Ethernet
Connection
10/100
LED is red
LAN
To additional
CCI1
LED is blue
Contact
Closure
COM
External events (such as
devices
CCI2
Automatic Demand Response)
by others
24 V-
are not triggering
(optional)
Red
COM
Technical Notes
To Power
Blue
Supply
1. Frequency Band - Range for Clear Connect as well as Wi-Fi:
(required)
a. Clear Connect - 868.125 MHz–868.475 MHz
b. Wi-Fi - 2412 MHz–2462 MHz or 2.412 GHz–2.462 GHz
2. Transmitted power - Declared power for Clear Connect and Wi-Fi (in mW):
a. Clear Connect - 5 mW
b. Wi-Fi - 32 mW
3. Occupied bandwidth:
a. Clear Connect - Less that 250 KHz
b. Wi-Fi - 20 MHz - at max data rate 4
4. Modulation system:
Surface-mount adapter
a. Clear Connect - FSK - Frequency Shift Keyed
b. Wi-Fi
Twist Vive hub until hub clicks
i. BPSK - Binary Phase Shift Keying
into place.
ii. QPSK - Quadrature Phase Shift Keying
iii. 16-QAM - 16 Quadrature Amplitude Modulation
OR
iv. 64-QAM - 64 Quadrature Amplitude Modulation
v. LOFDM - Lattice Orthogonal Frequency Division Multiplexing
Limited Warranty:
www.lutron.com/en-US/ResourceLibrary/warranty/Limited%20Comm.pdf
Customer Assistance:
China: +86.21.61650990
Others: +1.610.282.3800
www.lutron.com/support
) and type vive.lutron.com
®
vive.lutron.com
LED Pattern Description
Blinks White once every 10 seconds
Blinks alternately between Blue and White
Blinks alternately between Green and Amber
Solid Blue
www.lutron.com/vive
Possible Solutions
• Hold the button on the back of the Vive hub for 20 seconds
or until the LED flashes white.
• Move closer to the Vive hub.
• Verify that the power is connected to the hub.
• Check Wi-Fi settings on the smart device.
• Connect over the Ethernet and verify that the Wi-Fi is
enabled on the hub (see Wi-Fi settings).
• Verify that the power is connected to the Vive hub.
• Verify that the wired Ethernet is connected properly.
• Verify that the Ethernet cable is less than 100 m in length.
• Verify that the power is connected to the Vive hub.
• LED should blink once every 10 seconds if the Vive hub is
powered properly.
• Contact Lutron only if maintained more than 30 seconds or
occurs periodically.
• Contact Lutron.
• Verify the contact closure input 1 is connected.
• Check the programming for contact closure inputs.
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