Lutron Electronics Vive Hub Installation Instructions

Vive Hub
Please Read Before Installing
Power Supply (QSPS-DH-1-75):
Input: 120–277~ 50/60 Hz 0.5–1.3 A (0.7 A at 230 V~)
Output: 24 V- 2.5 A
Vive Hub (HNS-): 24–36 V- 350 mA
Model Numbers Description Replacement Parts Description
Starter hub, flush-mount adapter and
HNS-0-FM QSPS-DH-1-75
power supply
HNS-1-FM Vive hub, flush-mount adapter and power H-MOUNT-FM
Premium Vive hub, flush-mount adapter and
HNS-2-FM H-MOUNT-SM
power supply
Included Components
Flush-mount
Vive Hub Adapter (–FM models) QSPS-DH-1-75
L(+) N(-)
100 - 277 V 24 V
Input / Entrada / Entrée Output / Salida / Sortie
22.5 - 25 V
Important Notes
General
1. For installation by a qualified electrician in accordance with all local electrical codes.
2. Install the Vive hub where the button and terminal block / wires are not accessible to users in the space.
3. The primary branch circuit must be protected by a 10 A or 16 A breaker (as applicable).
4. The primary wiring must be 1.0 mm 2 to 2.5 mm 2 (18 AWG to 12 AWG) and rated for at least 75 ˚C.
5. If moisture or condensation is evident, allow the product to dry completely before installation.
6. Operate between 0 °C and 40 °C.
7. 0% to 90% humidity, non-condensing.
8. For indoor use only.
Power Supply
1. This equipment is air-cooled. Mount in a location where the vented cover will not be blocked with a required minimum of
30 mm (1.18 in) clearance above and below the QS power supply.
2. To reduce the risk of overheating and possible damage to equipment, the module must be mounted as shown in step 2.
Failure to provide adequate space for cooling may result in overheating and void the warranty.
3. Mount the power supply in an IP20 (minimum) rated consumer panel or breaker panel with integrated DIN rail measuring
35 mm (1.38 in).
Vive Hub
1. Lutron recommends that the Vive hub not be installed above ceiling tiles with a metal backing.
2. Clean the Vive hub with a soft damp cloth only. DO NOT use any chemical cleaners.
3. DO NOT paint the Vive hub.
4. The Vive hub is part of a system and cannot be used to control a load without a compatible system device. Please refer to the
system device(s) instruction sheet or www.lutron.com for installation information.
5. HNS-1, HNS-2 support up to 700 Lutron wireless devices. HNS-0 supports 75 Lutron wireless devices. Devices must be
located within 22 m of the Vive hub.
6. Vive hub units should be mounted in the middle of a non-metal ceiling tile or drywall, visible from the inside of the space.
7. Metal ceiling tile grids must have a ≥3 mm gap of non-metal material which extends the entire length of the tile on at least
one edge. This is often achieved by foam spacers that are used to prevent tile-to tile rattling.
8. Metal ceiling tile grids which are continuous (with no gap) or those that are interlocked, must have a total surface area that
is less than 81 m 2 for each section. The overall space can be larger as long as there are non-metal sections bordering or
intersecting the metal sections.
9. All wireless devices must be within 22 m of the Vive hub. This range applies to both Clear Connect devices and Wi-Fi.
10. A corporate Wi-Fi network can interfere with the Wi-Fi on the Vive hub. Where a corporate Wi-Fi network exists, it is
recommended to connect the Vive hub to the corporate network using the Ethernet connection on the hub and disable the hub's
Wi-Fi.
11. Must be mounted a minimum of 3 m away from Wi-Fi router.
Typical Application
Vive Hub
RF Coverage
Private Private Private Conference Conference
Office Office Office Room Room
22 m
Maximum
Open Office
30.5 m
Lutron Electronics Co., Inc. | 7200 Suter Road
Coopersburg, PA 18036-1299, U.S.A.
Installation Instructions
Instructions
Product Overview
P/N 041813
(Flush-mount adapter shown)
Rev A
Flush-mount
English
adapter
Ceiling tile
Vive hub external power supply
Flush-mount installation bracket
(included with -FM hub)
Surface-mount installation bracket
Installation
1 Turn OFF power at circuit breaker
!
WARNING! Shock Hazard. May result in serious injury or
death. Turn off power at circuit breaker before installing
the unit.
2 Mount the Power Supply
A: Mount
Wall
Power supply
orientation, connection
terminal blocks on top
IP20 minimum enclosure
3 Install the Mounting Adapter
The Vive hub can be mounted on a variety of ceiling materials (thickness ranging
from 6 mm to 32 mm) with the mounting bracket provided.
Flush-mount adapter
A. Cut a 153 mm diameter mounting hole in the
ceiling to insert the mounting bracket. Please
refer to the Vive Hub Flush-Mount Bracket
Template.
Ceiling Ceiling
153 mm
B. Insert the flush-mount Adapter into the hole and
rotate the three brackets outwards by turning
screws.
Ceiling Ceiling
C. Using a Phillips head screwdriver, hand-tighten
the brackets, clamping the adapter to the ceiling.
DO NOT overtighten.
Ceiling Ceiling
Lutron, Clear Connect, and Vive are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries. App Store is a trademark of Apple Inc., registered in the U.S. and other countries.
iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license. All other product names, logos, and brands are property of their respective owners. © 2021 Lutron Electronics Co., Inc.
4
Wiring
24 V-
A. Power Supply
220 –240 V~
1. Ground the DIN-style enclosure in accordance with local codes.
2. Mount the Lutron QSPS-DH-1-75 power supply in a third-party DIN-style enclosure.
Third-party
Power supply
The power supply must be mounted within 150 m of the Vive hub when using
DIN-style
1.0 mm 2 (18 AWG) minimum low-voltage wiring.
enclosure
3. Make wiring connections as shown.
Note: Maintain separation of the power supply PELV output wiring from all other
conductors by a minimum of 6.4 mm or by a non-conductive sleeve or
non-conductive barrier.
Vive hub
220–240 V~
source
B: Remove
Wall
B. Vive Hub
1. Run the low-voltage wiring from the power supply to the Vive hub. Most
applications will require an additional length of wire to connect the junction box
with the Vive hub. Wiring should be 1.0 mm
2. Wire the Vive hub terminal block. Contact Closure Input 1 (CCI1) is programmed
Surface-mount adapter
by default to activate load shed. Closing this input will shed the lighting load by
20% for connected Vive compatible lighting devices. Contact Closure Input 2
A. Remove installed doors to access the
optional conduit knockouts. The knockouts (CCI2) is programmed by default to have no effect. CCI2 can be configured
provide a connection point for conduit.
during programming.
Note: Terminal blocks are removable for ease of wiring.
Attach the surface-mount adapter to the
wall or ceiling using the included screws or
appropriate screws that will securely mount
the device.
Note: The provided screws
may not be suitable for
3. Connect the Ethernet cable to connect to Building Management Systems, wired
your application.
networks, and other Vive hubs.
5 Attach the Vive Hub to the Adapter
Wall
Ceiling
Note: Prior to installing the hub, record the Wi-Fi SSID printed on the label.
Attach the Vive hub into the ceiling-mount adapter by inserting and twisting in a
clockwise direction until the hub locks into place.
Flush-mount adapter
B. Alternate installation methods: Attach the
Twist Vive hub until ratcheted flush
surface-mount adapter to a Lutron-supplied
with ceiling.
US-style 101.6 mm x 101.6 mm junction box
Junction box
Mounting holes
for junction box
6
7
Live 24 V-
Neutral
Common
To Vive hub
N/C N/C
L(+) N(-) Lutron QSPS-DH-1-75
power supply
Third-party
LED Feedback
DIN-style enclosure
Mode / Error
(see Important Notes)
Normal operation
Software update
Reset to factory defaults
to 2.5 mm (18 AWG to 12 AWG).
2 2
Recovery
Troubleshooting
Symptom
Forgot password
Cannot connect over Wi-Fi
Ethernet
Ethernet
Connection
10/100
LAN
To additional
CCI1
Contact
Closure
COM
devices
CCI2 Cannot connect over Ethernet
by others
24 V-
(optional)
COM
To Power
Supply
(required)
LED is Off
LED is red
LED is blue
External events (such as
Automatic Demand Response)
are not triggering
Surface-mount adapter
Twist Vive hub until hub clicks
Limited Warranty:
into place.
https://www.lutron.com/asia/ResourceLibrary/warranty/Limited%20Comm.pdf
Customer Assistance:
India: 000800-050-1992
OR
Others: +1.610.282.3800
www.lutron.com/support
Turn ON power at circuit breaker
Programming
The Vive hub can be set-up easily with any Wi-Fi enabled iOS or
Android compatible device.
A. Download the Lutron Vive app.
B. Open the app and follow the instructions.
vive.lutron.com X
LED Pattern Description
Blinks White once every 10 seconds
Blinks alternately between Blue and White
Blinks alternately between Green and Amber
Solid Blue
www.lutron.com/vive
Possible Solutions
• Hold the button on the back of the Vive hub for 20 seconds
or until the LED flashes white.
• Move closer to the Vive hub.
• Verify that the power is connected to the hub.
• Check Wi-Fi settings on the smart device.
• Connect over the Ethernet and verify that the Wi-Fi is
enabled on the hub (see Wi-Fi settings).
• Verify that the power is connected to the Vive hub.
• Verify that the wired Ethernet is connected properly.
• Verify that the Ethernet cable is less than 100 m in length.
• Verify that the power is connected to the Vive hub.
• LED should blink once every 10 seconds if the Vive hub is
powered properly.
• Contact Lutron only if maintained more than 30 seconds or
occurs periodically.
• Contact Lutron.
• Verify contact closure input 1 is connected.
• Check the programming for contact closure inputs.