Sony WF-C510 Quick Start Manual
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Sony WF-C510 Quick Start Manual

Wireless stereo headset
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Help Guide
Wireless Stereo Headset
WF-C510
Model: YY2982
Quick Start Guide
To prevent burning or malfunction due to getting wet
Connect to the app for even more fun and convenience
Many useful features are out there in your device.
Download the "Sony | Sound Connect" and get the most out of what you have.
Let's start to use
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Questions and answers

John
March 10, 2025

How long is the initial charge wit new WF=C510 ear buds

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1 comments:
Mr. Anderson
March 10, 2025

The initial charging time for the Sony WF-C510 earbuds is approximately 1.5 hours.

This answer is automatically generated

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Summary of Contents for Sony WF-C510

  • Page 1 To prevent burning or malfunction due to getting wet Connect to the app for even more fun and convenience Many useful features are out there in your device. Download the “Sony | Sound Connect” and get the most out of what you have. Let’s start to use...

  • Page 2: Related Information

    Twist the headset unit to slide the earbud tip deep into your ear canal. Establishing a BLUETOOTH® connection The headset is turned on when the headset units are removed from the charging case. Follow the downloaded “Sony | Sound Connect” app instructions. Operating the headset Press the button.
  • Page 3 Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the “Sony | Sound Connect” app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone...
  • Page 4 Making a video call on your computer Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri) Using the apps What you can do with the “Sony | Sound Connect” app Installing the “Sony | Sound Connect” app...
  • Page 5 Accessing support information from the “Sony | Sound Connect” app How to keep the software up-to-date (for comfortable use of the headset) What you can do with partner services What you can do with partner services Important information Precautions When you have finished using the headset...

  • Page 6: What You Can Do With The Bluetooth Function

    You can enjoy music wirelessly from a smartphone or music player, etc. Talking on the phone You can make and receive calls hands-free, while leaving your smartphone or mobile phone in your bag or pocket. Related Topic How to make a wireless connection to Bluetooth devices 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 7 In the factory settings, you will hear the English voice guidance via the headset. You can use the “Sony | Sound Connect” app to change the language of the voice guidance, turn the voice guidance on/off, and set the voice guidance volume.

  • Page 8: Included Items

    Charging case (1) Documents (1 set) Note Earbud tips are consumables. If the earbud tips are damaged and need replacing, contact your nearest Sony dealer or purchase the EP-EX11 series , sold separately. May not be supported in some countries and regions.
  • Page 9 Help Guide Wireless Stereo Headset WF-C510 Replacing the earbud tips M-sized earbud tips come attached to the left and right headset units at the time of purchase. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.
  • Page 10 Related Topic Wearing the headset 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 11: Location And Function Of Parts

    Help Guide Wireless Stereo Headset WF-C510 Location and function of parts Headset Buttons (left, right) Press to operate the headset. Tactile dot The left headset unit has a tactile dot. Air holes (left, right) Left unit of the headset Earbud tips (left, right)
  • Page 12 Using a commercially available USB Type-C cable, connect the charging case to a computer or to an AC outlet via a commercially available USB AC adaptor to simultaneously charge both the headset and the charging case. Related Topic About the indicator Checking the remaining battery charge 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 13: About The Indicator

    Help Guide Wireless Stereo Headset WF-C510 About the indicator You can check various statuses of the headset/charging case by the indicator on the charging case. : Turns on in green / : Turns on in orange / : Turns on in blue / -: Turns off...

  • Page 14: Bluetooth Connection Status

    Related Topic Charging Checking the remaining battery charge What you can do with the “Sony | Sound Connect” app How to keep the software up-to-date (for comfortable use of the headset) Resetting the headset Initializing the headset to restore factory settings...

  • Page 15: Wearing The Headset

    Help Guide Wireless Stereo Headset WF-C510 Wearing the headset Put the headset units into your ears. Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot (A).
  • Page 16 Hint You can also play music, make and receive calls, etc. when only one headset unit is worn in your ear. Related Topic Replacing the earbud tips Using only one headset unit 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 17 Assigning functions to the buttons of the headset Depending on the headset unit you are wearing, some functions may not be available in the factory settings. In this case, you can change the function assignments to the buttons using the “Sony | Sound Connect” app. Hint In the factory settings, the music playback function is assigned to the right headset unit.
  • Page 18 Hint You can change the function assignments for the buttons on the left and right headset units using the “Sony | Sound Connect” app. For example, the assignment of the music playback function to the button on the right headset unit in the factory settings can be changed and assigned to the button on the left headset unit.
  • Page 19 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 20 Put the headset units into your ears and connect the headset to the smartphone via Bluetooth connection. Launch the “Sony | Sound Connect” app, and assign the services you want to link to Quick Access. Launch the app of the service assigned for Quick Access.
  • Page 21 Help Guide Wireless Stereo Headset WF-C510 Charging The headset and the charging case contain built-in lithium-ion rechargeable batteries. Use a commercially available USB Type-C cable to charge the headset before use. Set the headset units into the charging case. Put the left headset unit (the headset unit with the tactile dot) back into the left hole of the charging case, and put the right headset unit back into the right hole of the charging case.

  • Page 22: System Requirements For Battery Charge Using Usb

    It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the headset is not used for a long time, the indicator (orange) on the charging case may not immediately light up when...
  • Page 23 If you shake the charging case forcefully, you will hear a rattling sound; however, this is the sound of the headset units moving inside the charging case and not a malfunction. Related Topic About the indicator Checking the remaining battery charge 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 24: Available Operating Time

    Max. 9 hours About 1 hour of music playback is possible after 5 minutes charging. If you make the following settings on the “Sony | Sound Connect” app, the available operating time of the battery becomes shorter than the ones described above.
  • Page 25 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 26: Checking The Remaining Battery Charge

    When using only one headset unit, the remaining battery charge of the headset unit you are using is displayed. You can also check the remaining battery charge of the headset unit and the charging case with the “Sony | Sound Connect” app.
  • Page 27 In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic What you can do with the “Sony | Sound Connect” app About the indicator 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 28: Turning On The Headset

    If you press the button on the left or right unit when the headset is not connected via a Bluetooth connection, you will hear a notification sound indicating that the headset is turned on. Related Topic Using only one headset unit Turning off the headset What you can do with the “Sony | Sound Connect” app 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 29: Turning Off The Headset

    Be sure to close the charging case lid to prevent the battery of the charging case from being consumed. Hint You can also turn off the headset with the “Sony | Sound Connect” app. Note When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start. Charge the charging case.
  • Page 30 Turning on the headset What you can do with the “Sony | Sound Connect” app 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 31: How To Make A Wireless Connection To Bluetooth Devices

    Connecting to a paired Android smartphone Connecting to a paired iPhone Connecting to a paired computer (Windows 11) Connecting to a paired computer (Windows 10) Connecting to a paired computer (Mac) Connecting to a paired Bluetooth device 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 32 Hint To pair a second or subsequent device, the headset can be entered into pairing mode on the “Sony | Sound Connect” app. Note The connection with some smartphones and iPhone devices may become unstable when connecting using the “Sony | Sound Connect”...

  • Page 33: Pairing And Connecting With An Android Smartphone

    Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 34 You can remove the headset from the charging case after entering pairing mode. Unlock the screen of the Android smartphone if it is locked. On your Android smartphone screen, select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [WF-C510].
  • Page 35 If they are not connected, see “Connecting to a paired Android smartphone”. If [WF-C510] does not appear on your Android smartphone screen, try again from step 5. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video for how to perform pairing for the first time (audio explanation is not available).
  • Page 36 Initializing the headset to restore factory settings 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 37: Connecting To A Paired Android Smartphone

    Check the connection status on the Android smartphone. If it is not connected, proceed to step 3. On your Android smartphone screen, select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [WF-C510].
  • Page 38 Using only one headset unit How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 39: Pairing And Connecting With An Iphone

    Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 40 0:00 Hint Leave the charging case lid open. The headset does not enter pairing mode with the charging case lid closed. The indicator (blue) on the charging case repeatedly flashes twice in a row and the headset goes into pairing mode. You can remove the headset from the charging case after entering pairing mode.
  • Page 41 If they are not connected, see “Connecting to a paired iPhone ”. If [WF-C510] does not appear on the display of the iPhone, try again from step 5. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video for how to perform pairing for the first time (audio explanation is not available).
  • Page 42 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 43: Connecting To A Paired Iphone

    Check the connection status on the iPhone. If it is not connected, proceed to step 3. On your iPhone screen, go to [Settings] and touch [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [WF-C510].
  • Page 44 Using only one headset unit How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 45 Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with a computer (Windows® 11) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 46 The headset enters pairing mode automatically. You will hear a notification sound and the voice guidance say “Pairing” from both headset units at the same time. Proceed to step 4. (If you selected “the headset has pairing information for other devices” in step 1) Set the headset into the charging case, leave the charging case lid open, and press and hold the pairing button on the back of the charging case for about 5 seconds or more.
  • Page 47 only one headset unit is removed) at the same time. (If you selected “To connect without using the Swift Pair function” in step 4) On your computer screen, click the [Start] button, then [Settings]. Click [Bluetooth & devices]. Click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add device]. Click [Bluetooth].
  • Page 48 If they are not connected, see “Connecting to a paired computer (Windows 11)”. If [WF-C510] does not appear on your computer screen, try again from step 6. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.
  • Page 49 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 11) Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 50: Pairing And Connecting With A Computer (Windows 10)

    Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with a computer (Windows 10) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 51 The headset enters pairing mode automatically. You will hear a notification sound and the voice guidance say “Pairing” from both headset units at the same time. Proceed to step 4. (If you selected “the headset has pairing information for other devices” in step 1) Set the headset into the charging case, leave the charging case lid open, and press and hold the pairing button on the back of the charging case for about 5 seconds or more.
  • Page 52 The headset and computer are paired and connected with each other. When the headset is being removed from the charging case, you will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time.
  • Page 53 If they are not connected, see “Connecting to a paired computer (Windows 10)”. If [WF-C510] does not appear on your computer screen, try again from step 6. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.
  • Page 54 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 10) Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 55 Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 56 You can remove the headset from the charging case after entering pairing mode. Wake the computer up if the computer is in standby (sleep) or hibernation mode. Select [ (System Preferences)] - [Bluetooth] from the Dock at the bottom of your computer screen. Select [WF-C510] on the [Bluetooth] screen and click [Connect].
  • Page 57 If they are not connected, see “Connecting to a paired computer (Mac)”. If [WF-C510] does not appear on your computer screen, try again from step 5. A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example. For more details, refer to the operating instructions supplied with the computer.
  • Page 58 Check the connection status on the computer. If it is not connected, proceed to step 3. On your computer screen, right-click the speaker icon on the toolbar, then select [Sound settings]. On the [Sound] screen, select [WF-C510] for [Output] and [Input].
  • Page 59 If [WF-C510] is not displayed for [Output] and [Input], proceed to step 5. Click [More sound settings]. On the [Playback] tab on the [Sound] screen, select [WF-C510], right-click it, and select [Connect] from the displayed menu.
  • Page 60 You will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time. On the [Recording] tab, select [WF-C510], right-click it, and select [Connect] from the displayed menu. Hint The operation above is an example.
  • Page 61 How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows® 11) Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) Making a video call on your computer 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 62: Connecting To A Paired Computer (Windows 10)

    Check the connection status on the computer. If it is not connected, proceed to step 3. On your computer screen, right-click the speaker icon on the toolbar, then select [Open Sound settings]. From the [Choose your output device] drop-down menu, select [Headphones (WF-C510 Stereo)].
  • Page 63 If [Headphones (WF-C510 Stereo)] is not displayed on the drop-down menu, proceed to step 5. Click [Sound Control Panel], right-click on the [Playback] tab on the [Sound] screen, and check the [Show Disconnected Devices] checkbox. Select [Connect] from the displayed menu.
  • Page 64 You will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time. Hint...
  • Page 65 How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows 10) Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) Making a video call on your computer 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 66 Help Guide Wireless Stereo Headset WF-C510 Connecting to a paired computer (Mac) Compatible OS macOS (version 12 or later) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 67 Click [WF-C510] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from the pop-up menu. You will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time.
  • Page 68 Disconnecting Bluetooth connection (after use) Making a video call on your computer 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 69: Pairing And Connecting With A Bluetooth Device

    Help Guide Wireless Stereo Headset WF-C510 Pairing and connecting with a Bluetooth device The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 70 Perform the pairing procedure on the Bluetooth device to search for this headset. [WF-C510] will be displayed on the list of detected devices on the screen of the Bluetooth device. If [WF-C510] is not displayed, try again from step 2 or step 3.
  • Page 71 How to make a wireless connection to Bluetooth devices Connecting to a paired Bluetooth device Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 72: Connecting To A Paired Bluetooth Device

    Using only one headset unit How to make a wireless connection to Bluetooth devices Pairing and connecting with a Bluetooth device Listening to music from a device via a Bluetooth connection Disconnecting Bluetooth connection (after use) 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 73 Help Guide Wireless Stereo Headset WF-C510 Connecting the headset to 2 devices simultaneously (multipoint connection) The headset can be simultaneously connected to 2 devices via Bluetooth connections, allowing you to perform the following. Waiting for an incoming call for 2 smartphones You can listen to music played on one smartphone with the headset, wait for an incoming call for both smartphones, and talk if an incoming call arrives.
  • Page 74 If you finish the call on the first device, the ring tone from the second device will be heard via the headset. Related Topic What you can do with the “Sony | Sound Connect” app How to make a wireless connection to Bluetooth devices...

  • Page 75: Disconnecting Bluetooth Connection (After Use)

    The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 76 Help Guide Wireless Stereo Headset WF-C510 Listening to music from a device via a Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via a Bluetooth connection.
  • Page 77 Depending on the Bluetooth device, it may be necessary to adjust the volume or set the audio output setting on the device. The volume can also be adjusted on the “Sony | Sound Connect” app. The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during music playback, the volume of a call does not change.

  • Page 78: Controlling The Audio Device (Bluetooth Connection)

    Help Guide Wireless Stereo Headset WF-C510 Controlling the audio device (Bluetooth connection) If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following operations are available. The available functions may vary depending on the Bluetooth device, so refer to the operating instructions supplied with the device.
  • Page 79 What you can do with the “Sony | Sound Connect” app 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 80: Conditions Of Use

    Download and use a music streaming service (charged) app that supports 360 Reality Audio on your smartphone or tablet equipped with iOS or Android. By optimizing the sound field and the acoustic feature of headset with the “Sony | Sound Connect” app, you can enjoy a more realistic sense of reality.

  • Page 81: Listening To Ambient Sound During Music Playback (Ambient Sound Mode)

    Hint Ambient Sound Mode settings changed with the “Sony | Sound Connect” app are stored in the headset. Once you change the settings, you can enjoy music with the stored settings just by turning on the Ambient Sound Mode even when the headset is connected to other devices which do not have the “Sony | Sound Connect”...
  • Page 82 When the headset units are removed from the charging case, they are activated with the Ambient Sound Mode turned off. Related Topic Wearing the headset What you can do with the “Sony | Sound Connect” app 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 83 About the sound quality mode The following 2 sound quality modes during Bluetooth playback can be selected. You can change the settings and check the sound quality mode with the “Sony | Sound Connect” app. Priority on sound quality: Prioritizes the sound quality.

  • Page 84: Supported Codecs

    If the connected device supports a codec of higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from the supported codecs. Refer to the operating instructions supplied with the device regarding setting the codec. Related Topic About the sound quality mode 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 85 Sound sources compressed by streaming playback, MP3, Bluetooth transmission codec, etc. are played with natural and expansive sound. The DSEE function can be set up on the “Sony | Sound Connect” app, and is only available when connected to the headset via a Bluetooth connection.

  • Page 86: Receiving A Call

    Help Guide Wireless Stereo Headset WF-C510 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via a Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 87 When using HFP connection, transfer the call to the headset by using your smartphone or mobile phone. The volume can also be adjusted on the “Sony | Sound Connect” app. The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during a call, the volume of music playback does not change.

  • Page 88: Making A Call

    Help Guide Wireless Stereo Headset WF-C510 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via a Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 89 Hint The volume can also be adjusted on the “Sony | Sound Connect” app. The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during a call, the volume of music playback does not change.

  • Page 90: Functions For A Phone Call

    Help Guide Wireless Stereo Headset WF-C510 Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the available functions may vary depending on the smartphone or mobile phone.
  • Page 91 End a call: Press the button twice quickly. Note When you are using only one headset unit, be sure to set the other headset unit into the charging case. Related Topic Using only one headset unit Receiving a call Making a call 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 92 [Headphones (WF-C510 Stereo)] may not be selectable on the speaker or microphone settings, and only [WF-C510] may be displayed. If this is the case, select [WF-C510]. As for frequently asked questions and answers, refer to the customer support website.
  • Page 93 Help Guide Wireless Stereo Headset WF-C510 Using the voice assist function (Google app) By using the Google app that comes with the Android smartphone, you can speak to the headset’s microphone to operate the Android smartphone. Set the assist and voice input selection to the Google app.
  • Page 94 The Google app may not be activated depending on specifications of the smartphone or application version. The Google app does not work when connected to a device not compatible with the voice assist function. 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 95: Using The Voice Assist Function (Siri)

    Help Guide Wireless Stereo Headset WF-C510 Using the voice assist function (Siri) By using Siri that comes with iPhone, you can speak to the headset’s microphone to operate the iPhone. Turn Siri on. On iPhone, select [Settings] - [Siri & Search] to turn [Press Home for Siri] and [Allow Siri When Locked] on.
  • Page 96 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 97 Easy pairing Set the 360 Reality Audio function Hint The operation of the “Sony | Sound Connect” app differs depending on the audio device. The app specifications and screen design may change without prior notice. Related Topic Installing the “Sony | Sound Connect” app...
  • Page 98 Listening to ambient sound during music playback (Ambient Sound Mode) Connecting the headset to 2 devices simultaneously (multipoint connection) About 360 Reality Audio 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 99 WF-C510 Installing the “Sony | Sound Connect” app Download the “Sony | Sound Connect” app from the Google Play store or App Store, and install the app on your smartphone. After installing the app, launch the “Sony | Sound Connect” app.
  • Page 100 WF-C510 Accessing support information from the “Sony | Sound Connect” app You can access the latest support information from the “Sony | Sound Connect” app. Browse the support page from [Help] on the “Sony | Sound Connect” app screen. Select the desired item.
  • Page 101 How to keep the software up-to-date (for comfortable use of the headset) If the latest software for your headset comes out, a notification will appear on the screen of the “Sony | Sound Connect” app. Update the headset software following the on-screen instructions.
  • Page 102 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 103 Services that can be linked as of October 2024 are listed. For details on the latest services and experiences you can have by linking, refer to the “Sony | Sound Connect” app. Launch the “Sony | Sound Connect” app.
  • Page 104 Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.

  • Page 105: Other Notes

    If water or foreign matter enters the headset, it may result in fire or electric shock. If water or foreign matter enters the headset, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.
  • Page 106 Also see the “Maintenance”, “To prevent burning or malfunction due to getting wet”, and “When the headset units or charging case gets wet” sections. Related Topic Maintenance When the headset units or charging case gets wet 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 107: Maintenance

    Help Guide Wireless Stereo Headset WF-C510 Maintenance Perform regular maintenance by following the procedures below. Remove the earbud tip. Hold the headset unit and twist the earbud tip while rotating it to pull it out. Do not pinch the end of the earbud tip when removing it.
  • Page 108 Note Do not use an air duster, etc. to remove dust, etc. Dust and other debris may enter the sound output holes and cause malfunction. Cleaning of the sound output holes Use a cloth that has been moistened with water and wrung out tightly to remove any dirt, including earwax, from the sound output hole (C) or groove (D) on the headset unit.
  • Page 109 Set the headset in the charging case. After maintenance as well as after cleaning and drying the headset, be sure to set the headset units in the charging case. Be sure to close the charging case lid. 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 110 Help Guide Wireless Stereo Headset WF-C510 To prevent burning or malfunction due to getting wet Be sure to clean after use Charging with liquid such as water or sweat or foreign objects such as dust attached to the USB Type-C port of the charging case or charging port of the headset may cause an accident such as burns or serious wounds due to fire, electrocution, heat generation, smoke, or ignition.
  • Page 111 To protect the headset units and charging case from damage Carefully note the precautions below to ensure proper use of the headset. Do not splash water forcibly into the sound output parts, air holes, or microphone parts of the headset units. Do not allow the headset units or charging case to remain wet in a cold environment, as the water may freeze.
  • Page 112 Do not wash pants or shirts with the headset units or charging case left in the pockets. If the headset is cracked or deformed, refrain from using the headset near water, or contact your nearest Sony dealer. 5-060-551-11(5) Copyright 2024 Sony Corporation...
  • Page 113 Help Guide Wireless Stereo Headset WF-C510 When the headset units or charging case gets wet When the headset gets wet Use a soft dry cloth to wipe off any water that gets on the headset units. Remove the earbud tips, turn the sound conduits (sound output tubes) downward, and shake several times to get the water out.
  • Page 114 The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.
  • Page 115 WF-C510 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license.
  • Page 116 USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. DSEE is a trademark or registered trademark of Sony Group Corporation or its affiliates. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.

  • Page 117: Customer Support Websites

    Wireless Stereo Headset WF-C510 Customer support websites For customers in the USA, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries and regions: https://www.sony-asia.com/support 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 118: Troubleshooting

    2. Restart the device being connected such as your computer or smartphone. 3. Access the Sony support site from the menu of the “Sony | Sound Connect” app to search for the cause and solution of the issue, or check the support site below.

  • Page 119: Resetting The Headset

    Help Guide Wireless Stereo Headset WF-C510 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Set the headset units into the charging case. Leave the charging case lid open.
  • Page 120 If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. About the instruction manual video Watch the video for how to reset (audio explanation is not available). https://rd1.sony.net/help/mdr/mov0085/h_zz/ Related Topic Initializing the headset to restore factory settings 5-060-551-11(5) Copyright 2024 Sony Corporation...

  • Page 121: Initializing The Headset To Restore Factory Settings

    Help Guide Wireless Stereo Headset WF-C510 Initializing the headset to restore factory settings If the headset does not operate correctly even after resetting, initialize the headset. Set the headset units into the charging case. Leave the charging case lid open.
  • Page 122 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. About the instruction manual video Watch the video for how to initialize (audio explanation is not available).

  • Page 123: Specifications

    Help Guide Wireless Stereo Headset WF-C510 Specifications Headset Power source: DC 5 V (Using a commercially available USB AC Adaptor) Using built-in lithium-ion batteries (Product Operation Power: DC 3.85 V) Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx.
  • Page 124 11 iPhone XS Max iPhone XS iPhone XR iPhone X iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone SE iPhone 6s Plus iPhone 6s iPod touch (7th generation) (As of April 2024) 5-060-551-11(5) Copyright 2024 Sony Corporation...

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