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QUORION Restaurants QMP Training

QUORION Restaurants QMP Training

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Training Documentation
Restaurants
QMP
QUORiON Data Systems GmbH, An der Klinge 6,
Version 0.2
www.quorion.com
99095 Erfurt, Germany

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Summary of Contents for QUORION Restaurants QMP

  • Page 1 Training Documentation Restaurants QUORiON Data Systems GmbH, An der Klinge 6, Version 0.2 www.quorion.com 99095 Erfurt, Germany...

  • Page 2: Table Of Contents

    Table of contents 1 Before you start ..........................6 1.1 Typographical conventions] ......................6 1.2 Naming conventions ........................7 1.3 Hints ............................... 8 2 QMP in hospitality.......................... 10 2.1 Procedure ............................. 10 3 User interface and direct sale transactions ..................13 3.1 User interface and direct sale transactions: Overview ..............
  • Page 3 3.8 Registration process: Exercises ....................34 3.9 Payment process: Step by step ....................34 3.9.1 Calculating subtotal ......................34 3.9.2 Paying in local currency ..................... 35 3.9.3 Splitting the total amount and using different payment methods ........36 3.9.4 Printing a receipt copy ....................... 37 3.10 Payment process: Exercises ......................
  • Page 4 5.4 Basic operations: Exercises ......................58 5.5 Invoicing ............................58 5.5.1 Splitting table balance ....................... 58 5.5.2 Transferring table balance to another table ..............59 5.5.3 Delivering table balance to another clerk ................. 60 5.5.4 Cashing up table ........................ 60 5.5.5 Reactivating table ......................
  • Page 5 8 Data Transfer and Update ......................108 8.1 Data Transfer and Update: Procedure ..................108 8.2 Data Transfer and Update: Relevant views ................109 8.2.1 View QUORiON 1 Hub ...................... 109 8.3 Data Transfer: Step by step ......................110 8.3.1 Writing backup files ......................110 8.3.2 Reading backup files ......................

  • Page 6: Before You Start

    Restaurants Before You Start Before You Start In this chapter you will find information about the typographical and linguistic conventions in this documentation. They are intended to facilitate the use of this documentation, and clarify any questions in advance. 1.1 Typographical Conventions In paragraph text of this documentation, specific words and phrases are highlighted with a special formatting.

  • Page 7: Naming Conventions

    Restaurants Before You Start 1.2 Naming Conventions Below you will find the definitions of the user interface elements concerning the QMP POS software, as used in this documentation. Selection menu Example: »The menu Function modes opens«. Menu item Example: »Click on the menu item REG«. Numeric keypad Example: »Enter 206 on the numeric keypad of your POS system«.

  • Page 8: Dialog Box

    Restaurants Before You Start Dialog box Example: »The dialog box Power Off? opens«. Status message Example: » Wait until the status message “Finished!” Indicates the successful completion of the writing process«. Error message 1.3 Hints At specific places in this documentation you can find separate information in the form of hints.
  • Page 9 User reports generated in X-Mode cannot be edited again. It will not be deleted after it is generated. »Tip« Tips will give you useful hints on how to perform certain actions with the QUORiON products and software-tools - quickly and easily. Example: Tip: You can customize the texts of displayed error messages.

  • Page 10: Qmp In Hospitality

    Restaurants QMP for Restaurants QMP for Restaurants 2.1 Procedure Before starting, here is some information about the basic functions of modern POS systems, as seen in the food service sector. A modern point of sale system is an electronic device for calculating and recording sales transactions.
  • Page 11 Restaurants QMP for Restaurants Ordering structure of stored sales items Within the QMP POS software all sales item data is organized in different categories. Therefore, it is possible to select sales items efficiently and intuitively by gradually filtering them according to different departments and to create individual and detailed reports for multiple application areas.
  • Page 12 PLUs. A PLU consists of a sales item identification number, sales item prices, and a sales item name. Sales transaction The usual procedure for making a sale with QUORiON QTouch POS systems consists of 2 basic steps. ...

  • Page 13: User Interface And Direct Sale Transactions

    User Interface and Direct Sale Transactions 3.1 User Interface and Direct Sale Transactions: Overview Below you learn how to work with the standard QMP user interface of your QUORiON QTouch POS system. You will learn about the most important interface elements and the structure of the standard keyboard layout.

  • Page 14: User Interface And Direct Sale Transactions: User Interface Elements

    3.2.1 Overview User Interface You operate your QUORiON POS system with its touch screen. The user interface and the key layout can be conimaged depending on individual needs. The standard user interface of your POS system consists of the following main interface elements.

  • Page 15: Status Bar

    Restaurants User Interface and Direct Sale Transactions  Use the numeric keypad for entering and correcting amounts, quantities, and PLU numbers plus navigating within the Receipt/Guest-Check View using the arrow keys. 3.2.2 Status Bar  The button receipt On/Off displays the current receipt printing status. If you don`t need a printed receipt/guest-check, use the button to switch off the receipt printer.

  • Page 16: Overview Operating Functions

    Restaurants User Interface and Direct Sale Transactions 3.2.3 Overview Operating Functions Feed  Use the button FEED for advancing the receipt printers paper roll. Mode  Use the button MODE for switching the cash registers function mode. This is important for creating interim and final reports, entering the programming mode for configuring the POS system, starting the manager mode to use functions that require special manager rights, and shutting down / turning off the POS system.
  • Page 17 Restaurants User Interface and Direct Sale Transactions Change Keyboard  Use the button Change Keyboard to change the currently displayed keyboard layout via a selection menu. Discount functions  With the different discount functions you can grant price deductions or order surcharges on amounts and PLUs or on the sub total of a receipt during the registration process.

  • Page 18: Direct Department And Plu Selection

    Restaurants User Interface and Direct Sale Transactions 3.2.4 Direct Department and PLU Selection  The buttons for direct department selection allow a faster and more efficient selection without searching within the list of all existing departments. It is convenient to choose frequently used departments for direct selection. ...

  • Page 19: Selection Menu Function Modes

    Use the menu item -- X -- in order to switch the POS system`s function mode to the X-Mode. While operating in X-Mode you can create, view and print specific reports on the basis of stored sales transactions. QUORiON POS systems offer a wide range of pre-programmed and customizable reports combining the sales data of certain time periods and clerks.

  • Page 20: First Steps

    Restaurants User Interface and Direct Sale Transactions  Use the menu item - MGR - to switch the POS system’s function mode to the Manager Mode. You can use the Manager Mode – just like the Registration Mode - for all kinds of sales transactions. Furthermore, you can use operating functions that require special manager rights and Easy Programming, a function that allows the quick configuration of new AND existing PLUs.

  • Page 21: Switching On The Pos System

    Restaurants User Interface and Direct Sale Transactions 3.1. Flip the printer cover forwards. 3.2. Push down the printer cover carefully until it snaps into place. Make sure that the printer cover is completely locked. 4. Connect the POS system to the power supply with chord. ...

  • Page 22: Changing Keyboard Level

    Restaurants User Interface and Direct Sale Transactions Important: When using this manual for training purposes, sign-in as clerk 1. The secret code number for Clerk 1 is 00000001. Be sure to use the standard configuration that the unit ships with. 3.

  • Page 23: Navigating Within Selection Menus

    Restaurants User Interface and Direct Sale Transactions 3.3.5 Navigating within Selection Menus Selection menus are used in various places within the QMP POS Software user interface to guarantee an easy and intuitive navigation. With the basic navigation functions it is possible to display menu items within larger selection menus consisting of 10 or more items.

  • Page 24: Filtering Selection Menus

    Restaurants User Interface and Direct Sale Transactions 3.3.6 Filtering Selection Menus According to the basic navigation functions within selection menus it is possible to filter selection menus. You can thereby directly search for a specific item or search and filter items beginning with specific letters and digits or containing specific words.

  • Page 25: Setting Receipt Printing Status

    Restaurants User Interface and Direct Sale Transactions  The filtered menu items are displayed within the selection menu and can be selected.  You have successfully filtered selection menus. 3.3.7 Setting Receipt Printing Status You can switch the receipt printer ON or OFF. If switched off, no receipt is printed, while registering sales items during the entire sales transaction.

  • Page 26: Switching The Pos Systems Function Mode

    Restaurants User Interface and Direct Sale Transactions Tip: Depending on individual programming of your POS system the standby-mode is started automatically after a user-defined time period. 1. Click on the button X within the user interfaces numeric keypad.  You have successfully displayed the time and screensaver. 3.3.9 Changing the POS System’s Function Mode Your QTouch POS system has different Function Modes for operating procedures like...
  • Page 27 Restaurants User Interface and Direct Sale Transactions  Filter the selection menu Sales items to all sales items containing the word ”Steak”! You can find the menu via the button PLU.  Check the accuracy of your result using the following image. ...

  • Page 28: Sign-In And Sign Out At The Pos System: Step By Step

    Restaurants User Interface and Direct Sale Transactions 3.5 Sign-in and Sign out on the POS System: Step by Step 3.5.1 Sign-in and Sign out a Clerk A clerk is the person who operates the POS system and enters sales transactions. Before you can make any entries, it is necessary to sign-in as a clerk.

  • Page 29: Configuring New Dallas I-Button Clerk Key

    Restaurants User Interface and Direct Sale Transactions 3.5.2 Configuring New Dallas i-Button Clerk Key To sign-in and sign out a clerk using a secret code number, you may also use the so-called Dallas i-Buttons. The i-Button is a computer chip enclosed in a durable and portable steel case.

  • Page 30: Sign-In And Sign Out A Clerk With Clerk Key

    Restaurants User Interface and Direct Sale Transactions Important: If you are already signed in at the POS system using a Dallas i-Button, remove the connected i-Button from the magnetic lock. Important: Make sure that your new Dallas i-Button clerk key is not already associated to another clerk-access.

  • Page 31: Sign-In And Sign Out At The Pos System: Exercises

    Restaurants User Interface and Direct Sale Transactions  The status message Select Clerk appears within the Operation View. The POS system is blocked until a clerk signs-in again.  You have successfully signed-in and signed out a clerk with clerk key. 3.6 Sign-in and Sign out on the POS System: Exercises Finish the following exercises and compare the result using the corresponding images.

  • Page 32: Registering Free Amount In A Department

    Restaurants User Interface and Direct Sale Transactions Tip: When using this manual for training purposes, we recommend that you sign-in at your POS system by using the Dallas i-button clerk key you conimaged for Clerk 1 within the exercise above. Make sure that your POS system operates in Registration Mode during the following step by step instructions.

  • Page 33: Selecting And Registering Set Menus

    Restaurants User Interface and Direct Sale Transactions  You have successfully registered a PLU. The PLU’s quantity, name, and total price are displayed within the Operation and the Receipt/Guest-Check View. 3.7.4 Selecting and Registering Set Menus Set menus contain a customized selection of different PLUs. The set menu`s individual PLU prices are added to a common menu price and can be selected and registered in the same way as PLUs.

  • Page 34: Registration Process: Exercises

    Restaurants User Interface and Direct Sale Transactions 3.8 Registration Process: Exercises Finish the following exercises and compare the result using the corresponding images.  Register 2 menus of the day, an amount of 3.00 USD into the department Soups and 3 milk coffee.

  • Page 35: Paying In Local Currency

    Restaurants User Interface and Direct Sale Transactions 3.9.2 Paying in Local Currency You finish the entire sales transaction by choosing a payment method such as cash, check or card within the POS system`s payment functions. 1. Enter the amount the customer has paid via the numeric keypad. 2.

  • Page 36: Splitting The Total Amount And Using Different Payment Methods

    Restaurants User Interface and Direct Sale Transactions Payment process items  Within the first 2 line items the printed receipt contains the quantity of all registered PLUs and free amounts, the sale transactions total, and the VAT rate / sales tax (if applicable) with the calculated, proportionate VAT/tax amount.

  • Page 37: Printing A Receipt Copy

    Restaurants User Interface and Direct Sale Transactions 3.9.4 Printing a Receipt/Guest Check Copy It is possible to print receipt/guest-check copies of already finished sales transactions from the electronic journal. An electronic journal is used to track and store all the POS system operations you made, including finished sales transactions.
  • Page 38 Restaurants User Interface and Direct Sale Transactions  Register 2 chicken steaks and 2 mineral water. Create a sub total and split the total amount into 20 USD paid using the payment method Visa and 10 USD using the payment method Cash. ...

  • Page 39: Advanced Sale Transactions

    Below you will learn how to work with the operating functions used for performing advanced sales transactions with your QUORiON QTouch POS system. You will receive information about the most important views within the user interface and the structure of the standard keyboard layout.

  • Page 40: Advanced Sale Transactions: Relevant Views

    Restaurants Advanced Sales Transactions 4.2 Advanced Sale Transactions: Relevant Views 4.2.1 Operating Functions View Discount functions  With the different discount functions you can grant price deductions or order surcharges during the registration process. You can use fixed or % price deductions or order surcharges on amounts, PLUs, or on the sub total of a receipt.

  • Page 41: Corrections: Step By Step

    Restaurants Advanced Sales Transactions o return previously sold items o cancel entire sale transactions.  Use the button ERROR CORRECT to cancel the last entered item or already registered PLUs and amounts from the current receipt during the registration process. This function is used for direct sales transactions. Already registered items can be selected and cancelled with the buttons for up and down, which are used to navigate within the POS system`s Receipt/Guest-Check View.

  • Page 42: Cancel: Cancelling Entire Sale Transaction

    Restaurants Advanced Sales Transactions  You have successfully deleted in the currently opened receipt. The name, the quantity, and the total amount of the deleted item is displayed within the Operation View. The corresponding line item within the Receipt/Guest-Check View is marked with the note DELETE. 4.3.2 Cancel: Cancelling the Entire Sales Transaction 1.

  • Page 43: Refund: Taking Back Goods

    Restaurants Advanced Sales Transactions Receipt/Guest-Check View are additionally labeled with the note VOID. If you have voided PLUs or departments stored on a table, additional kitchen- and bar receipts, containing quantity and name of the corresponding PLU or department, will be printed in order to inform the staff about the changed orders. Tip: If you want to void multiple registered PLUs or free amounts stored on a table, repeatedly press the corresponding menu item.
  • Page 44 Restaurants Advanced Sales Transactions  Register 3 meat compilations and an amount of 2.00 USD into the department soups. Cancel the entire sale transaction!  Check the accuracy of your result with the help of the following image.  Register 2 shrimp cocktails, 1 ginger ale and 2 free amounts of 5.00 USD into the department rustic dishes.

  • Page 45: Discounts: Step By Step

    Restaurants Advanced Sales Transactions 4.5 Discounts: Step by Step 4.5.1 Switching Price Levels You can switch all PLU prices to additional levels. It is thereby possible to use different prices for each PLU. This is a useful function for promotional discount actions such as Happy Hours.

  • Page 46: Deducting An In Per Cent Discount From A Plu

    Restaurants Advanced Sales Transactions 4.5.3 Deducting a Percent Discount from a PLU 1. If you want to deduct a pre-programmed discount in %, click on the button DISCOUNT after you have registered the corresponding PLU. 2. If you want to deduct a self-imposed discount in %: 2.1.
  • Page 47 Restaurants Advanced Sales Transactions  Register 2 apple juice using the price level happy hour and 1 apple juice using the standard price level!  Check the accuracy of your result with the help of the following image.  Register 1 milk coffee and deduct a discount of 25%. Calculate the current sub-total! ...

  • Page 48: In-Payment And Out-Payment: Step By Step

    Restaurants Advanced Sales Transactions  Register 1 lobster cream soup and 1 bitter lemon. Deduct a value amount discount of 5 USD!  Check the accuracy of your result with the help of the following image. 4.7 In-payment and out-Payment: Step by Step 4.7.1 Paying in a Value Amount Important:...

  • Page 49: Paying Out Amount

    Restaurants Advanced Sales Transactions 4.7.2 Paying out a Value Amount 1. Enter the value amount you want to pay out from the POS systems drawer. 2. Click on the button P.O.  You have successfully paid out an amount. The corresponding amount is stored and subtracted from the current cash balance of your (virtual-) cash drawer.

  • Page 50: Currencies: Step By Step

    Restaurants Advanced Sales Transactions 4.9 Currencies: Step by Step 4.9.1 Paying in Foreign Currency 1. Click on the button USD within the user interfaces currency functions after you have completed the registration process of the current sales transaction.  The sub total of the current sales transaction is created, converted into the corresponding foreign currency, and displayed within the Operation View.

  • Page 51: Currencies: Exercises

    Restaurants Advanced Sales Transactions 4.10 Currencies: Exercises  Register 2 tonic water using the price level happy hour and 1 apple juice using the standard price level. Deduct a discount amount of 1 USD. Finish the sales transaction paying 10 USD using the payment method Cash! ...
  • Page 52 Tables are used to store the goods consumed for each table and to store and manage several receipt/guest-checks simultaneously within the food service sector. Below you will learn how to use the different table management functions with your QUORiON POS system  splitting ...

  • Page 53: View Operating Functions

    Restaurants Table Management 5.2 Table Management Functions: Relevant Views 5.2.1 Operating Functions View Table and table balance functions  With the different table and table balance functions you can register and store items/PLUs or free amounts on tables and manage those that are already stored. You can also use the different functions for rooms within a hotel or for customer accounts.
  • Page 54 Restaurants Table Management  Use the button INVOICE to create a receipt/guest-check, based on the current table balance with all PLUs and free amounts stored on the table and to start the payment process.  With the button TRANSFER you can transfer a table balance with all its PLUs and free amounts from 1 table to another.

  • Page 55: View Table Map

    Restaurants Table Management 5.2.2 Table Map View You can find the Table Map View by clicking the button OPEN on the user interface’s operating functions. Table maps allow quick, comfortable, and clearly arranged table management for food service businesses.  The table map background consists of a changeable BMP image file, representing furniture and a floor plan of your rooms.

  • Page 56: View Table Map Layout

    Restaurants Table Management 5.2.3 Table Map Layout View You can find the Table Map Layout View by clicking the button OPEN in the user interface’s operating functions. The different table buttons (numbered rectangles in image above) represent the tables of your restaurant and inform you about the individual status of each table.

  • Page 57: Registering Items And Closing Table

    Restaurants Table Management 2.1. Enter the number via the numeric keypad. 2.2. Click on the button OPEN.  You have successfully opened a table. The table number and the name of the clerk who is assigned to the table are displayed in the Operation and the Receipt/Guest-Check View.

  • Page 58: Re-Opening Table

    Restaurants Table Management 5.3.3 Re-Open a Table 1. If you want to re-open a table via the table map: 1.1. Click on the button OPEN within the table and table balance functions. 1.2. Click on the table button. 2. To re-open a table directly, entering the table number: 2.1.

  • Page 59: Transferring Table Balance To Another Table

    Restaurants Table Management 3. Click on the menu item with the PLUs or free amounts that you want to select for splitting. 4. If you want to split the table balance and transfer the selected PLUs and free amounts to another table: 4.1.

  • Page 60: Delivering Table Balance To Another Clerk

    Restaurants Table Management 5.5.3 Transferring a Table Balance to Another Clerk Important: If the table is still open and any new PLUs or free amounts were registered, you have to close and re-open it. 1. If you want to deliver 1 single table balance to another clerk, open the corresponding table first.

  • Page 61: Reactivating Table

    Restaurants Table Management 6. Click on the button with the corresponding payment method in order to create the final receipt/guest-check and cash out the table.  You have successfully cashed out a table. In case of overpayment the POS system displays the amount of change within the Operation View.

  • Page 62: Invoicing: Exercises

    Restaurants Table Management The name of the clerk, who has reactivated the table and now is assigned to it, is displayed within the receipt and Receipt/Guest-Check View. You can now register additional PLUs and free amounts or start the payment process using a different payment method.
  • Page 63 Restaurants Table Management  Create an receipt/guest-check for the split PLUs and start the payment process using the payment method CASH with an amount of 20,00 USD given.  Check the accuracy of your result with the help of the following image. ...

  • Page 64: Modifier And Condiments

    Restaurants Table Management  Cash up the unpaid balance of table 4 using the payment method VISA.  Check the accuracy of your result with the help of the following image.  Re-activate table 4. Register 3 additional milk coffees and close the table. ...

  • Page 65: Selecting Modifier And Condiments

    Restaurants Table Management Tip: When using this manual for training purposes, you can find the modifier for adding individual information messages via the selection menu Modifiers and selecting the menu item Hint:. 2. If you want to add a specific quantity of a single modifier or condiment: 2.1.
  • Page 66 Restaurants Table Management  Register > o 1 salad feta cheese  with the bread type “ciabatta”  brown bread  the dressing type French dressing o 1 Argentinean rump steak  cooked medium  the appetizers small mixed salad ...
  • Page 67 Restaurants Table Management...

  • Page 68: Reports

    Reports Reports 6.1 Reports: Overview Your QUORiON POS system offers numerous possibilities to view and print detailed and custom-designed reports for controlling all the transaction data and managing your entire sales data. Below you will learn how to use the different report types.

  • Page 69: Reports: Relevant Views

    Restaurants Reports 6.2 Reports: Relevant Views 6.2.1 Selection Menu Function Modes You can find the selection menu Function Modes by clicking the button MODE within the user interfaces operating functions. Use the menu in order to select between X- and Z- Reports.

  • Page 70: Selection Menu User Reports

    Restaurants Reports 6.2.2 Selection Menu User Reports You can find the selection menu User Reports by clicking the button CASH while operating in X-Mode or in Z-Mode. After choosing either an X-Report or a Z-Report, you can decide which report to create. Use the selection menu in order to search and select the different report types.
  • Page 71 Restaurants Reports  Use the menu item Open Table Report to create a report containing a list of all table balances that have not yet been cashed out.  You can create a report that classifies the transaction data according to groups, departments, and PLUs.

  • Page 72: X- And Z-Reports: Step By Step

    Restaurants Reports 6.3 X- and Z-Reports: Step by Step 6.3.1 Switching between X- and Z-Reports 1. Click on the button MODE.  The selection menu Function Modes opens. Tip: It is possible to create reports in X or Z-Mode, depending on whether you need an X or Z- Report.
  • Page 73 Restaurants Reports Important: Note that only categories of a report containing data are taken into account during the creation of reports. If for example no PLUs or free amounts of a specific department have been sold, the corresponding department is omitted from the report. Report name and clerk name Total Sales ...

  • Page 74: Creating All Clerk Report

    Restaurants Reports  Within the different line items the groups are listed with their names and the total amount that is attributable to the corresponding group. Tendering Functions  Tendering Functions classifies the sales data of the corresponding clerk relating to the payment methods used.

  • Page 75: Time Related Reports: Step By Step

    Restaurants Reports 6.5 Time Related Reports: Step by Step 6.5.1 Creating the Final Report 1. Sign-in the clerk you want to create the report for. 2. Switch the POS systems function mode to the X or Z-Mode, depending on whether you need an X or Z-Report.

  • Page 76: Creating Day Of The Week Report

    Restaurants Reports Time period  The line items named CCount and Quantity contain the number of all finished sales transactions plus the quantity of all sales items sold for the corresponding time period of 1 hour.  The last line item contains the total amount of the sale transactions for the corresponding time period of 1 hour.

  • Page 77: Open Table Report: Step By Step

    Restaurants Reports  You have successfully created a Day of the week report. The status message “Finished!” indicates the successful completion. In the Receipt/Guest-Check View all details about the corresponding report are listed. The details will also be listed on the printed receipt. 6.6 Open Table Report: Step by Step 6.6.1 Creating an Open Table Report...

  • Page 78: Department And Plu Related Reports: Step By Step

    Restaurants Reports 6.7 Department and PLU Related Reports: Step by Step 6.7.1 Creating department and PLU report 1. Sign-in the corresponding clerk you want to create the report for. 2. Switch the POS system’s function mode to the X or Z-Mode, depending on whether you need an X or Z-Report.

  • Page 79: Electronic Journal: Step By Step

    Restaurants Reports Departments  Departments classify the sales data relating to departments.  The line item named CCount displays the number of the different registered PLUs and free amounts relating to their departments.  The line item Quantity shows the quantity of all registered PLUs relating to their departments.

  • Page 80: External Processing: Step By Step

    Restaurants Reports Report name and memory usage  Includes the report header, which shows the report name and the % use of the electronic journal’s memory capacity on the second line item. Electronic journal items  The different line items show every single electronic journal item. They list all details about the corresponding transaction and the name of the clerk, who was responsible.
  • Page 81 Restaurants Reports Important: In order to read and write data files from and to your cash register, you need a FAT 16 formatted USB-Memory-Stick. 1. Connect the USB-Stick with the USB-Interface of your POS system. 2. Switch the POS system’s function mode to the X or Z-Mode, depending on whether you need an X or Z-Report.

  • Page 82: Programming

    Restaurants Programming Programming 7.1 Programming: Overview Below you learn how to program the QMP Software directly on your POS system. This document shows you the most important views within the user interface and provides examples for programming procedures. You learn how to program new clerks and configure the corresponding clerk rights.

  • Page 83: Programming: Relevant Views

    Restaurants Programming 7.2 Programming: Relevant Views 7.2.1 Selection Menu Function Modes You can find the selection menu Function Modes by clicking the button MODE within the user interface’s operating functions. Your QTouch POS system offers different function modes for operating procedures like o creating reports to control your sales data o configuring the POS system o using functions that require special manager rights...

  • Page 84: View Programming Mode

    Restaurants Programming 7.2.2 Programming Mode View You can find the view Programming Mode via the button MODE and selecting the menu item -- P -- within the selection menu Function modes.  Use the button Type [1] in order to open the selection menu Program Mode, containing a list of the different programming categories.

  • Page 85: Selection Menu Program Mode

    Restaurants Programming 7.2.3 Program Mode Selection Menu You can find the Program Mode menu selection, while operating in Programming Mode by using the button Type.  The configuration of QMP is realized via different programming categories.  The programming categories are consecutively numbered and listed. ...

  • Page 86: View Programming Category Clerk

    Restaurants Programming 7.2.4 Programming Category Clerk View You can find the programming category Clerk, while operating in Programming Mode via the button Type and selecting the menu item Clerk in the Program Mode selection menu.  Each programming category of QMP consists of different, consecutively numbered data records.
  • Page 87 Restaurants Programming o There are 8 differently numbered options to set for each of these 2 data fields. o Each option can have 2 different states:  Enabled or disabled.  To enable an option you have to enter the number of the option (1-8) in the data field Options1 and Options2.

  • Page 88: View Table Map Layout Programming

    Restaurants Programming  Via the button Dump[6] you can create a printed receipt, containing information about the parameters and options currently set for the corresponding data record.  Use the button ## [7] in order to switch to the next following data record of the current programming category.
  • Page 89 Restaurants Programming  Via the buttons for switching the table map [4] you can switch between different table maps. It is possible to use up to 8 different table maps with your POS system. You can ID the currently active table map by its orange background color.

  • Page 90: First Steps

    Restaurants Programming 7.3 First Steps 7.3.1 Programming Time and Date 1. Switch the POS system’s function mode to the Programming Mode. 2. If you want to set the time: 2.1. Enter the time via the user interface’s numeric keypad in the format HHMM. 2.2.
  • Page 91 Restaurants Programming Important: If you are already signed-in at the POS system using a Dallas i-Button, remove the connected i-Button from the magnetic lock. 4. Use the button ## to switch to the corresponding clerk data record you want to set-up. ...
  • Page 92 Restaurants Programming 5.1. Enter the name via the QWERTY keypad. The name appears in the corresponding data field. 5.2. If you want to cancel the data you just entered, click on the button Clr. 5.3. Click on the button Enter, to confirm the data you entered. 6.

  • Page 93: Configuring Clerk Rights

    Restaurants Programming Tip: The secret code may consist of letters and numbers. The maximum length is 8 digits. 7.3. Click on the button Enter, to confirm the data you entered. 8. Click on the button Type to confirm your settings. ...
  • Page 94 Restaurants Programming Important: If you are already signed-in on the POS system using a Dallas i-Button, remove the connected i-Button from the magnetic lock. 4. Use the button ## to switch to the corresponding clerk data record you want to set up. ...

  • Page 95: Clerk Configuration: Exercises

    Restaurants Programming 6.3. Click on the button Enter, to confirm the data you entered. Option 7 is enabled and the corresponding option number is displayed in the data field “Options1”. 7. If you want to set the type of function modes that the clerk can use: 7.1.
  • Page 96 Restaurants Programming  Change the clerk name to “Max Mustermann”.  Check the accuracy of your result with the help of the following image.  Enable the POS system to automatically open table map 1, when the selected clerk signs-in on the POS system. Make sure not to overwrite the option numbers already entered into the corresponding data field.
  • Page 97 Restaurants Programming  Set the secret code 12345678 for the selected clerk.  Check the accuracy of your result with the help of the following image.  Finish the configuration procedure and confirm your settings.  Check the accuracy of your result with the help of the following image. ...

  • Page 98: Easy Plu-Programming: Step By Step

    Restaurants Programming  Enable the clerk permissions to allow him/her to only work in Registration Mode. o Add number 7 to “Options2”  Check the accuracy of your result with the help of the following image.  Finish the configuration procedure and confirm your settings. ...

  • Page 99: Changing Plu Name

    Restaurants Programming 3. Click on the button SUB TOTAL in the POS system’s operating functions in order to confirm and start the easy-programming function.  The data field number and the status message” Easy Programming” appear in the Operation View and the Receipt/Guest-Check View. 4.

  • Page 100: Changing Department Link

    Restaurants Programming 5. Click on the button Enter to confirm.  The new PLU name appears in the Operation View. 6. Select the PLU you want to change: 6.1. Click on the button PLU. 6.2. Click on the menu item with the corresponding PLU. ...

  • Page 101: Easy Plu-Programming: Exercises

    Restaurants Programming  You have successfully changed the department link. The status message “Programming End” appears in the Operation View and the Receipt/Guest- Check View. The programming details are listed on the printed receipt: 7.7 Easy PLU-Programming: Exercises Finish the following exercises and compare the result using the corresponding images. ...

  • Page 102: Reset Table Map

    Restaurants Programming  Change the department link for the PLU Currywurst from RUSTIC DISHES to MEAT DISHES.  Check the accuracy of your result with the help of the following image. 7.8 The Table Map: Step by Step 7.8.1 Reset the Table Map 1.

  • Page 103: Programming Table Map Layout

    Restaurants Programming  You have successfully reset the table map. 7.8.2 Programming a Table Map Layout 1. Switch the POS system’s function mode to the Programming Mode. 2. If you want to program the total number of table maps, available within the Table Map View: 2.1.
  • Page 104 Restaurants Programming 2.7. Click on the button Type to confirm your settings. The Programming Mode View opens. 3. Enter the number 200 via the POS system’s numeric keypad. 4. Click on the button Type to confirm.  The Table Map Layout Configuration View opens. 5.
  • Page 105 Restaurants Programming 6.2. Then, drag the table icon to the desired position on the table map layout and drop 7. If you want to remove a table: 7.1. Click on the corresponding table button and hold it down. 7.2. Drag the table icon to the button Table and drop it. 8.
  • Page 106 Restaurants Programming 9. Click on the button EXIT to confirm your settings.  You have successfully programmed the table map layout. 7.9 Table Map: Exercises Finish the following exercises and compare the result using the corresponding images.  Add a new table with the table number 21 on table map 2. ...
  • Page 107 Restaurants Programming  Change the total number of table maps from 3 to 4.  Check the accuracy of your result with the help of the following image.  Open the view table map layout programming. Open table map 4. ...

  • Page 108: Data Transfer And Update

    Restaurants Data Transfer and Update Data Transfer and Update 8.1 Data Transfer and Update: Procedure Below you will learn how to quickly and securely exchange data and how to update your POS software and firmware with an USB-Memory-Stick. It is possible to: ...

  • Page 109: Data Transfer And Update: Relevant Views

    Important: Resellers will receive the login data for QUORiON One Hub by e-mail invitation.  The menu Workspaces [1] is used to choose the content for your country. Select Workspaces | QUORiON World for content in English.

  • Page 110: Data Transfer: Step By Step

    Restaurants Data Transfer and Update 8.3 Data Transfer: Step by Step 8.3.1 Writing Backup Files It is possible to store and manage 4 different program backups independently of one another on a USB-Stick. 1. Connect the USB-Stick with the USB-Interface of your POS. 2.

  • Page 111: Writing Image Files And Table Maps

    Restaurants Data Transfer and Update 6. Click on the menu item with the program backup (1, 2, 3 or 4) you want to read. The files have to be stored in the folder \qbu1\, \qbu2\, \qbu3\ or \qbu4\ on your USB- Stick.

  • Page 112: Import New Image Files

    Restaurants Data Transfer and Update  The menu USB Read with a list of the different reading options appears. Note that the backup files have to be stored in the folder \qmp\ on your USB-Stick. 6. Click on the menu item BMP & MAP Files. ...

  • Page 113: Activating The Screensaver Slide Show

    Restaurants Data Transfer and Update qlogo.bmp Bitmap image for screensaver/Additional bitmap for slideshow qmap1.bmp Bitmap image for table map 1 qmap2.bmp Bitmap image for table map 2 qmap3.bmp Bitmap image for table map 3 qmap4.bmp Bitmap image for table map 4 qmap5.bmp Bitmap image for table map 5 qmap6.bmp...

  • Page 114: Programming Automatic Usb-Report

    Restaurants Data Transfer and Update 1.1. Click on the button MODE. 1.2. Click on the menu item -- P -- .  The POS system now operates in Programming Mode. 2. Open the view Option with the system options. 2.1. Click on the button Type. 2.2.

  • Page 115: Transfer Data Manually To Usb-Stick

    Restaurants Data Transfer and Update 8.3.8 Transfer Data Manually to a USB-Stick You can manually store reports and files on a USB-Stick for external processing. The POS system will create a file with a filename consisting of the report or file number and the date and time of the transfer.

  • Page 116: Update: Step By Step

    The OneHub login screen opens. 1.2. Log in with your personal login data. 1.3. Click on the menu Workspaces | QUORiON World.  The tab FILES opens. 2. Click on the link QMP Software Updates.
  • Page 117 Restaurants Data Transfer and Update 6. Start the QTouch service center. 6.1. Enter the code 5343 on the keyboard of your POS system. 6.2. Click on the button TYPE to confirm.  The view QTouch – Service-Center opens. 7. Click on the button Update. ...

  • Page 118: Tips And Tricks

    Restaurants Tips and Tricks Tips and Tricks Error messages 01 Invalid Entry  Appears after an incorrect entry via the POS system’s user interface.  Check your entry regarding to possible entry errors.  Make sure that the entry or the operating function you used is allowed and intended at the appropriate time in the sales transaction.
  • Page 119 Restaurants Tips and Tricks 15 Item Not Sold !!  Appears directly after using the VOID correction function on a PLU or a free amount that has not been registered in the corresponding registration process.  Check if the corresponding PLU or free amount has been registered before. ...

  • Page 120: Index

    Restaurants Index Index Activating slide show 108 Data Transfer 105 Adding modifier and condiments Deducting discount amount 45 Deducting in per cent discount from a PLU 45 Deducting in per cent discount Basic operations 55 from the sub total 44 Bold 6 Deleting items 40 Button...
  • Page 121 Programming table map layout Programming time and date 85 Hints Important 9 Tip 9 Warning 9 QUORiON 1 Hub 104 Import new images 107 Reactivating table 59 In- and out-payment 47 Reading backup 105 Invoicing 57 Reading images and table maps...
  • Page 122 Restaurants Index Switching function mode 25 Switching on POS system 20 Voiding registered items 41 Switching price levels 44 Switching X- and Z-Reports 69 Exercises Basic operations 57 Table map 54, 97 Clerk configuration 90 Corrections 42 Table map layout 55 Currencies 50 Table map layout programming Discounts 45...

Table of Contents